10206 Communication courses

Course Description Get instant knowledge from this bite-sized Phone-Based Customer Service Part - 2 course. This course is very short and you can complete it within a very short time. In this Phone-Based Customer Service Part - 2 course you will get fundamental ideas of phone-based customer service, the key understanding of building rapport over the phone and so on. Enrol in this course today and start your instant first step towards learning about phone etiquette. Learn faster for instant implementation. Learning Outcome Familiarise with building rapport over the phone Understand aspects of phone etiquette Gain in-depth knowledge of the inbound and outbound calls Deepen your understanding of active listening and managing tough callers How Much Do Customer Service Executives Earn?  Senior - £38,000 (Apprx.) Average - £223,000 (Apprx.) Starting - £14,000 (Apprx.) Requirement Our Phone-Based Customer Service Part - 2 is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Phone-Based Customer Service Part - 2 Module 01: Aspects of Phone Etiquette 00:31:00 Module 02: Building Rapport Over the Phone 00:24:00 Module 03: Inbound and Outbound Calls 00:16:00 Module 04: Active Listening and Managing Tough Callers 00:28:00 Assignment Assignment - Phone-Based Customer Service Part - 2 00:00:00

Are you requiring additional training to support your or your teams skills but can't see what you need in our advertised training courses? Then get in touch to design training/teambuilding specific to you or your team. How does it work? A free 30 minute consultation to discuss what you would like to achieve from a bespoke training course. A written proposal of what training may look like along with costings is emailed to you within 3 days of the initial consultation. If the proposal is agreed, then a date and time is agreed with both parties. Trainings can be delivered on a one to one basis, or with small - large groups. Recent bespoke training have been delivered covering topics such asCommunicationCustomer serviceTime ManagementDelegationWhat does professionalism look like? Prices start from £75.00. Contact us directly to organise bespoke training.

In this practical course, you will learn to develop a complete understanding of all the concepts and topics you need to master in order to achieve the most sought-after networking certification today. With its easy-to-understand, structured approach, this course will enable you to master Cisco networking to the CCNA level, and beyond, in no time.

Learn how to effectively manage data breaches under GDPR regulations. Discover essential steps, from establishing a response plan to leveraging GDPR Data Protection Consultancy and gap analysis services. Ensure compliance and protect your organization.

Overview: Visual Effects in Graphic Design Adding Impact to Designs   Welcome to 'Visual Effects in Graphic Design Adding Impact to Designs', a comprehensive course designed to elevate your graphic design skills to the next level. With a focus on enhancing visual appeal and engagement, this course offers a deep dive into various techniques and tools to create stunning visual effects in graphic design.   Module 1: Introduction to Visual Effects in Graphic Design In Module 1, you will embark on an exploration of the fundamentals of visual effects in graphic design. Gain a solid understanding of the principles behind impactful visual effects and how they contribute to the overall design aesthetic. Learn about the importance of visual hierarchy, balance, and composition in creating visually striking designs.   Module 2: Typography and Text Effects Typography is a powerful tool in graphic design, and Module 2 is dedicated to mastering it. Discover techniques for creating eye-catching text effects that command attention and convey your message effectively. From elegant typographic layouts to dynamic text animations, this module will equip you with the skills to make your text pop.   Module 3: Color Manipulation and Gradients Color plays a crucial role in graphic design, and Module 3 delves into the art of color manipulation and gradients. Learn how to use color theory to evoke emotions and create visually cohesive designs. Explore advanced techniques for blending colors seamlessly and creating captivating gradient effects that add depth and dimension to your artwork.   Module 4: Image Editing and Manipulation Module 4 focuses on image editing and manipulation techniques to transform ordinary images into extraordinary works of art. Master the tools and workflows of leading graphic design software to retouch photos, remove imperfections, and create stunning visual effects that captivate your audience.   Module 5: Depth and 3D Effects Bring your designs to life with Module 5, where you will learn how to incorporate depth and 3D effects into your artwork. Explore techniques for creating realistic shadows, reflections, and perspective illusions that add depth and dimensionality to your designs. From simple drop shadows to complex 3D renders, this module will expand your design capabilities in exciting new ways.   Module 6: Visual Effects for Web Design In Module 6, you will discover how to apply visual effects specifically tailored for web design. Learn how to optimize graphics for online platforms, create interactive elements, and design visually engaging websites that leave a lasting impression on visitors. From parallax scrolling to animated SVGs, this module will empower you to create immersive web experiences that stand out in a crowded digital landscape.   'Visual Effects in Graphic Design Adding Impact to Designs' is your gateway to mastering the art of visual effects in graphic design. Whether you're a seasoned designer looking to level up your skills or a newcomer eager to explore the possibilities of graphic design, this course offers a comprehensive roadmap to unleash your creativity and create designs that leave a lasting impact. Join us on this journey and unlock the secrets to creating visually stunning artwork that resonates with your audience. Course Curriculum Module 1_ Introduction to Visual Effects in Graphic Design Introduction to Visual Effects in Graphic Design 00:00 Module 2_ Typography and Text Effects Typography and Text Effects 00:00 Module 3_ Color Manipulation and Gradients Color Manipulation and Gradients 00:00 Module 4_ Image Editing and Manipulation Image Editing and Manipulation 00:00 Module 5_ Depth and 3D Effects Depth and 3D Effects 00:00 Module 6_ Visual Effects for Web Design Visual Effects for Web Design 00:00

Overview: Visualizing Data: Designing Informative Graphics   Welcome to 'Visualizing Data: Designing Informative Graphics,' a comprehensive course designed to equip you with the skills needed to create compelling and informative visualizations from raw data. In today's data-driven world, the ability to effectively communicate insights through visualizations is crucial for professionals across various industries.   Module 1: Introduction to Data Visualization In this module, you'll embark on your journey into the world of data visualization. Understand the importance of data visualization, its applications, and the fundamental principles behind creating impactful visuals.   Module 2: Choosing the Right Visualization Types Discover the diverse range of visualization types available and learn how to select the most suitable ones for different data sets and objectives. Gain insights into when to use bar charts, line graphs, scatter plots, and more.   Module 3: Data Preparation and Cleaning Master the art of preparing and cleaning data for visualization. Learn essential techniques to ensure data accuracy, completeness, and consistency, laying a solid foundation for effective visualization creation.   Module 4: Design Principles for Effective Visualizations Unlock the secrets of designing visually appealing and informative graphics. Explore principles such as color theory, typography, layout, and visual hierarchy to create engaging and user-friendly visualizations.   Module 5: Basic Charts and Graphs Dive into the world of basic charts and graphs, including bar charts, pie charts, histograms, and line graphs. Understand how to construct these fundamental visualizations accurately to convey your message effectively.   Module 6: Advanced Charts and Graphs Take your visualization skills to the next level with advanced chart types such as heatmaps, treemaps, and network diagrams. Explore complex data structures and learn to visualize them in a clear and intuitive manner.   By the end of this course, you'll have the knowledge and confidence to transform raw data into visually compelling stories that drive understanding and decision-making. Whether you're a data analyst, business professional, or aspiring data visualization expert, 'Visualizing Data: Designing Informative Graphics' is your gateway to mastering the art of data visualization. Don't miss out on this opportunity to elevate your skills and make a lasting impact with your data presentations. Enroll now and embark on your journey towards becoming a proficient data visualization practitioner! Course Curriculum Module 1_ Introduction to Data Visualization Introduction to Data Visualization 00:00 Module 2_ Choosing the Right Visualization Types Choosing the Right Visualization Types 00:00 Module 3_ Data Preparation and Cleaning Data Preparation and Cleaning 00:00 Module 4_ Design Principles for Effective Visualizations Design Principles for Effective Visualizations 00:00 Module 5_ Basic Charts and Graphs Basic Charts and Graphs 00:00 Module 6_ Advanced Charts and Graphs Advanced Charts and Graphs 00:00

Overview With the ever-increasing demand for Telephone Etiquette in personal & professional settings, this online training aims at educating, nurturing, and upskilling individuals to stay ahead of the curve - whatever their level of expertise in Telephone Etiquette may be. Learning about Telephone Etiquette or keeping up to date on it can be confusing at times, and maybe even daunting! But that's not the case with this course from Compete High. We understand the different requirements coming with a wide variety of demographics looking to get skilled in Telephone Etiquette . That's why we've developed this online training in a way that caters to learners with different goals in mind. The course materials are prepared with consultation from the experts of this field and all the information on Telephone Etiquette is kept up to date on a regular basis so that learners don't get left behind on the current trends/updates. The self-paced online learning methodology by compete high in this Telephone Etiquette course helps you learn whenever or however you wish, keeping in mind the busy schedule or possible inconveniences that come with physical classes. The easy-to-grasp, bite-sized lessons are proven to be most effective in memorising and learning the lessons by heart. On top of that, you have the opportunity to receive a certificate after successfully completing the course! Instead of searching for hours, enrol right away on this Telephone Etiquette course from Compete High and accelerate your career in the right path with expert-outlined lessons and a guarantee of success in the long run. Who is this course for? While we refrain from discouraging anyone wanting to do this Telephone Etiquette course or impose any sort of restrictions on doing this online training, people meeting any of the following criteria will benefit the most from it: Anyone looking for the basics of Telephone Etiquette , Jobseekers in the relevant domains, Anyone with a ground knowledge/intermediate expertise in Telephone Etiquette , Anyone looking for a certificate of completion on doing an online training on this topic, Students of Telephone Etiquette , or anyone with an academic knowledge gap to bridge, Anyone with a general interest/curiosity Career Path This Telephone Etiquette course smoothens the way up your career ladder with all the relevant information, skills, and online certificate of achievements. After successfully completing the course, you can expect to move one significant step closer to achieving your professional goals - whether it's securing that job you desire, getting the promotion you deserve, or setting up that business of your dreams. Course Curriculum Module 1 - Introduction to Telephone Etiquette Introduction to Telephone Etiquette 00:00 Module 2 - Aspects of Phone Etiquette Aspects of Phone Etiquette 00:00 Module 3 - How to Talk on the Phone How to Talk on the Phone 00:00 Module 4 - Eliminate Phone Distractions Eliminate Phone Distractions 00:00 Module 5 - Inbound Calls _ Outbound Calls Inbound Calls _ Outbound Calls 00:00 Module 6 - Dealing With Angry Customers Dealing With Angry Customers 00:00 Module 7 - Handling Interoffice Calls _ Voicemail Messages Handling Interoffice Calls _ Voicemail Messages 00:00 Module 8 - The 11 Essential Rules of Phone Etiquette The 11 Essential Rules of Phone Etiquette 00:00

Enhance your skills with the Grant Writing and Bid Writing Essentials for Non-Profits course. Learn to craft compelling proposals and secure vital funding for your organization.

Negotiation Skills: Negotiation Skills Course Online Transform Your Future with Our Level 5 Negotiation Skills Course! Are you ready to elevate your career with advanced negotiation skills? Our Level 5 Negotiation Skills course is specifically designed to enhance your negotiation skills, empowering you to navigate any situation with confidence. In this comprehensive course, you will master key negotiation skills, learning effective techniques that can be applied in real-world scenarios. Each module focuses on developing your negotiation skills through engaging content and practical exercises. Unlock the secrets of successful negotiation skills with insights from industry experts. Our Level 5 Negotiation Skills course will provide you with the tools to refine your negotiation skills and achieve outstanding results. Join us today and take the first step toward mastering your negotiation skills. With our Level 5 Negotiation Skills course, you’ll gain the confidence and expertise needed to excel in any negotiation. Don’t wait—enroll now and elevate your negotiation skills to new heights! Special Offers of this Negotiation Skills: Negotiation Skills Course: This Negotiation Skills: Negotiation Skills Course includes a FREE PDF Certificate. Lifetime access to this Negotiation Skills: Negotiation Skills Course Instant access to this Negotiation Skills: Negotiation Skills Course 24/7 Support Available to this Negotiation Skills: Negotiation Skills Course [ Note: Free PDF certificate as soon as completing the Negotiation Skills: Negotiation Skills Course] Negotiation Skills: Negotiation Skills Course Online This Negotiation Skills Course consist of 12 detailed modules In our Level 5 Negotiation Skills course, you will develop essential negotiation skills that will transform your approach. Each module enhances your negotiation skills, focusing on practical applications of negotiation skills. You’ll engage in exercises designed to improve your negotiation skills and boost your confidence in negotiation skills. Mastering negotiation skills opens doors to success in all aspects of negotiation skills. Who is this course for? Negotiation Skills: Negotiation Skills Course Online This Negotiation Skills: Negotiation Skills Course is ideal for candidates committed to their ongoing professional development. Requirements Negotiation Skills: Negotiation Skills Course Online To enrol in this Negotiation Skills: Negotiation Skills Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our Negotiation Skills: Negotiation Skills Course. Be energetic and self-motivated to complete our Negotiation Skills: Negotiation Skills Course. Basic computer Skill is required to complete our Negotiation Skills: Negotiation Skills Course. If you want to enrol in our Negotiation Skills: Negotiation Skills Course, you must be at least 15 years old. Career path Negotiation Skills: Negotiation Skills Course Online This Negotiation Skills: Negotiation Skills Course could hold the key to the leadership career of your dreams. Typical job titles in management and leadership include: Team Leader Manager Controller

Designed for Executives, delegates will learn how to become true business leaders. They will gain a critical understanding of the role that a leader can take and how they can become that person. Good leadership is about mastering more than a set of management skills. Leaders should create a compelling vision, produce results, and maximise the effectiveness of their team through shared goals and values. Discovering Leadership Effectiveness helps people become the best leaders they can be. Using Insights Discovery® as part of a wider programme: Through Insights Discovery® and our own, in-house Insights Discovery® licenced practitioner, we use the Insights Discovery model to understand an individual’s unique preferences. Our Insights Discovery-based people development programmes are simple and deeply insightful. They provide immediate impact and enable positive, lasting change. Insights Discovery® is: Simple: easy to understand so everyone can apply what they learn. Universal: it speaks to everyone at all levels. Deeply Insightful: take you places you never expected. Positive: the supportive language is so engaging it empowers people to change. Fun! The memorable colour energy system that really sticks Using Insights Discovery® as part of a wider programme: Insights Discovery® is at the heart of everything that we do. This simple framework of four colour energies can be used to develop highly-tailored solutions to meet your unique business needs. Example solutions: Increasing communication and collaboration: learn how your team, department or organisation can work together more effectively in a series of Insights Discovery® Workshops. Improving personal effectiveness: as part of a programme of coaching, Insights Discovery can be used to identify areas of strength and help create a development plan tailored to each individual. Developing leaders and sales people: use an understanding of preferences to assess individual and collective strengths and enhance crucial business skills. Explore the concept of change and gain an understanding of the process Understand how different personality types respond to change Engage the wider organisation by building relationships with staff Motivate teams through change