10206 Communication courses

Negotiation is a skill that can be learned by putting some simple techniques into practice. During your life, you will come across many situations that will put your negotiation skills to the test. Whether buying a house or land, considering contracts for your business, or discussing your salary with your boss, your success in these activities is highly dependent on your ability to negotiate. Enrol in this negotiation course today, and learn to negotiate masterfully, to give yourself a considerably better chance of personal and financial success. You will be acquainted with everything you need to know about negotiation, from preparing and planning, creating win/win situations, and ending the deal having got a brilliant price. Course Highlights Diploma in Negotiating Skills is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Diploma in Negotiating Skills into 31 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 1 day, 5 hours and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Diploma in Negotiating Skills Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Diploma in Negotiating Skills is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Diploma in Negotiating Skills is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. How to Negotiate With Your Landlord About Problems FREE 01:00:00 How to Negotiate With Your Family Members, and Keep the Peace FREE 01:00:00 What is Involved When A Labor Negotiation Takes Place? 01:00:00 What is involved when negotiating a car lease? 01:00:00 What is involved when negotiating a car purchase? 01:00:00 What is involved when negotiating a real estate purchase? 01:00:00 How to use Negotiating Skills 01:00:00 How to practice negotiating skills 01:00:00 How to put your negotiating skills to work for your business 01:00:00 How to find negotiating skills that you can really use 01:00:00 How to make negotiating a habit 00:30:00 How to avoid negotiating too much 01:00:00 How you use words when negotiating 00:15:00 How to use body language when negotiating contracts 00:30:00 How to use eye contact when negotiating sales 01:00:00 How to ask for a raise, negotiation for your career 01:00:00 How to ask for better benefits, how to negotiate 01:00:00 What is the art of negotiating 01:00:00 How to negotiate your way out of paying your bill all at one time 01:00:00 How to avoid raising your voice when negotiating a problem 00:30:00 How to be a leader with better negotiation skills 02:00:00 Three methods of getting someone to do what you want S10 02:00:00 Three Methods of avoiding a conflict while negotiating 00:30:00 Three Methods of avoiding a fight with your co-workers with negotiation skills 00:30:00 Three methods of getting someone to do what you want with the negotiation skills 01:00:00 How to realize your own negotiation skills and put them to work in your career 00:30:00 What is the top three negotiation skills needed by managers? 01:00:00 How to negotiate when trading in a car 01:00:00 How to negotiate with your boss, about anything 01:00:00 How to negotiate with your creditor about debts 00:30:00 How to negotiate when opening a new investment account 01:00:00 Mock Exam Mock Exam- Diploma in Negotiating Skills 00:20:00 Final Exam Final Exam- Diploma in Negotiating Skills 00:20:00

We all have experienced difficult conversations in our life. In particular, difficult conversations transpire in all spheres of our life, and they surely are at the core of our professional life. The Difficult Conversations: How To Become a Master of Them course is an attempt to demonstrate how to master difficult conversations at work. You'll focus on both the skillset and the confidence you need to manage difficult conversations successfully. You'll learn how to identify the factors that direct to difficult conversations and get plenty of tips and ideas to ensure both sides have the best possibility of leaving the conflict feeling content. Besides, learn practical ways of handling difficult conversations. Difficult conversations are a significant part of every leader's job. Therefore, this course will be perfect for potential leaders and managers who are responsible to help every team member improve, and handling these conversations. What Will I Learn? Understand the circumstances that lead to difficult conversations Learn ways of handling difficult conversations Understand how to use empathy to facilitate a conversation Ask open and supportive questions Focus on facts, not personalities Use tone and body language to great effect Handle challenges whilst remaining calm Learn how to reach agreement and close the conversation gracefully Requirements: No prerequisites Difficult Conversations Introduction - Welcome from Alan Stevens FREE 00:02:00 Why Are Some Conversations Difficult? FREE 00:02:00 Preparation 00:02:00 Set-Up and Room Layout 00:03:00 How to Start the Conversation 00:02:00 Active Listening and Responding 00:02:00 Ask Open and Supportive Questions 00:02:00 Focus on Facts, Not Personalities 00:02:00 Use of Tone and Body Language 00:02:00 Exploring Alternative Solutions 00:01:00 Handling Challenge 00:03:00 How to Close a Difficult Conversation 00:02:00 Conclusion Summary - What We've Covered 00:01:00 Thank You and Next Steps 00:01:00 Course Certification

Course Description Everyone experiences stress to some degree. The Workplace Stress Management course is designed to introduce you to stress, its sources and symptoms. You will learn about mind-body responses to stress. In this course, you will be introduced to the signs of stress and how an organisation and an employee can better manage their stress. You will also be able to lead a stress-free life. If all these sound good to you, join the course right away!  Learning outcome  Get introduced to stress, its sources and symptoms Learn signs of stress Understand how an organisation and an employee can better manage their stress Explore a stress-free life How Much Do Managers Earn? Senior - £64,000(Appx.) Average - £41,000(Appx.) Starting - £31,000(Appx.) Requirement Our Workplace Stress Management is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Workplace Stress Management Module 01: Defining Stress 00:14:00 Module 02: Responses of the Nerves 00:19:00 Module 03: Stress at Workplace 00:15:00 Module 04: Managing Stress at Work 00:15:00 Module 05: Personal Stress Management 00:22:00 Assignment Assignment - Workplace Stress Management 00:00:00

Getting Started The BSc in Health and Social Care is a comprehensive undergraduate program designed to equip students with the knowledge and skills necessary for success in the healthcare and social services sectors. This programme covers essential health, well-being, and social support topics, ensuring that graduates are well-prepared for fulfilling careers in these vital fields. Anglia Ruskin University offers the BSc (Hons) Health and Social Care program, a highly regarded undergraduate degree providing students with a deep understanding of the dynamic and crucial health and social care sectors. This program is tailored to equip students with the knowledge and skills essential for excelling in various roles within these sectors. The curriculum strongly emphasises integrating theory and practice, enabling students to develop the essential competencies required for effective healthcare and social work delivery. A standout feature of this program is its strong emphasis on real-world experience through placements and practical training, ensuring that graduates are well-prepared to tackle the challenges within the healthcare and social care sectors. Additionally, Anglia Ruskin University's distinguished reputation in healthcare education and research enhances the value of this program, making it an excellent choice for individuals aspiring to make a meaningful impact in these critical fields. The programme comprises two phases; the first is the Qualifi Level 4 and 5 Diploma in Health and Social Care, awarded by Qualifi and delivered by the School of Business and Technology London. The second phase is the BSc (Hons) Health and Social Care Top Up, awarded and delivered 100% online by Anglia Ruskin University. At Anglia Ruskin University, you will study through Canvas, a world-class online Learning Management System (LMS), accessed from your phone, pc or tablet at home or on the move. Canvas provides instant access to study materials, forums, and support from tutors and classmates, as well as enabling easy submission of your assignments. After successfully completing your studies, you'll be invited to attend a graduation ceremony on campus at Anglia Ruskin University. If attending the ceremony in person is not possible, we'll arrange to send your certificate to you. School of Business and Technology London partners with Chestnut Education Group to promote this programme. About Awarding Body Anglia Ruskin University began in 1858 as the Cambridge School of Art founded by William Beaumont. It was then merged with the Cambridge shire College of Arts and Technology and the Essex Institute of Higher Education and was renamed Anglia Polytechnic. It was then given university status in 1992 and renamed Anglia Ruskin University in 2005. The university has campuses in the UK (Cambridge, Chelmsford, London and Peterborough), as well as they are partnered with institutions around the world including Berlin, Budapest, Trinidad, Singapore and Kuala Lumpur. Assessment Assignments and Project No examinations Entry Requirements A Level or Equivalent Minimum 1 Year of Health and Social care work experience Further, candidates are also required to demonstrate their English language proficiency. Learners must request before enrolment to interchange unit(s) other than the preselected units shown in the SBTL website because we need to make sure the availability of learning materials for the requested unit(s). SBTL will reject an application if the learning materials for the requested interchange unit(s) are unavailable. Learners are not allowed to make any request to interchange unit(s) once enrolment is complete. Structure Phase 1 - Qualifi Level 4 and 5 Diploma in Health and Social Care Programme Structure Level 4 - Modules The QUALIFI Level 4 Diploma in Health and Social Care comprises 120 credits, equating to 1200 hours of TQT and 600 hours of GLH. The diploma requires six mandatory units at Level 4.  Academic Study skills Reference No: T/505/9498  Credit: |20| TQT: 200 The primary objective of this unit is to equip individuals with the essential skills and knowledge required for effective higher education study, fostering the development of reflective and critical thinking abilities necessary for reaching their maximum learning potential and potentially advancing to the Level 5 Diploma in Health and Social Care. Communicating in Health and Social Care Reference No: H/505/9495  Credit: |20| TQT: 200 This unit aims to cultivate the learner's understanding of the various modes of communication utilised in health and social care settings and underscore their importance in ensuring efficient service delivery. An Introduction to Healthcare Policy  Reference No : F/505/9505   Credit: |20| TQT: 200 This unit seeks to enhance the learner's awareness of the diverse factors influencing healthcare and their impact on policy development. Evaluating healthcare policies will enable learners to scrutinise the crucial contemporary concerns facing policy-makers, service providers, and support recipients. Reflective Practice  Reference No : F/505/9519   Credit: |20| TQT: 200 Introducing learners to reflective practice in all its forms is the focus of this unit. Reflecting on and in practice holds significance in health and social care, promoting self-development and linking theoretical concepts to practical application. Managing people in Health and Social Care Reference No : L/505/9507  Credit: |20| TQT: 200 The primary objective of this unit is to provide learners with an understanding of the processes involved in the recruitment, management, and development of personnel in the health and social care workplace. Learners will investigate the procedures governing the management of individuals in this sector and explore how to instigate organisational change. Sociology: Concepts in Health and Social Care Reference No : M/505/9502  Credit: |20| TQT: 200 This unit aims to impart to learners an understanding of sociological concepts related to health and illness and their practical application in health and social care. It will enable learners to comprehend the nature of contemporary society and its influence on the perception of health and illness. Learners will delve into the structural aspects of culture, such as age, gender, ethnicity, social class, family, and households, and their impact on health and well-being. Level 5 - Modules The Level 5 Diploma is made up of 120 credits, which equates to 1200 hours of TQT and includes 500 hours of GLH. The Diploma requires five mandatory units at Level 5.  Principles Underpinning Health and Social Care Reference No : K/505/9496 Credit: |20| TQT: 200 Health and social care professionals must adhere to specific ethical and professional standards. This course module is designed to foster comprehension of the principles, theories, and regulations that form the foundation of health and social care practice. It also explores the various tools and systems in place to uphold high standards of practice within the industry. The Management of Quality in Health and Social Care Reference No : A/505/9521  Credit: |20| TQT: 200 Quality plays a significant role in the realm of health and social care. In this unit, students will acquire insight into diverse viewpoints concerning the quality of health and social care services and the methods used to evaluate them. This knowledge aims to empower and involve service users in the process. Research Project  Reference No : H/505/9500   Credit: |40| TQT: 400 The primary objective of this unit is to enhance students' research abilities, encouraging them to conduct a concise pilot study that directly pertains to their higher education program or career advancement. This endeavour aims to cultivate independent inquiry and critical analysis skills. Partnership working in Health and Social Care Reference No : A/505/9499  Credit: |20| TQT: 200 In this unit, students will grasp the significance of establishing favourable professional relationships in health and social care. The module will delve into the concept of partnership on three distinct levels: Collaboration with service users. Cooperation among health and social care practitioners. Engagement with organisations. Understanding these aspects will empower individuals to make informed choices and advocate for autonomy. Working with Service users with Complex Needs Reference No : T/505/9520  Credit: |20| TQT: 200 This course module aims to equip learners with insights into matters concerning health, disability, and illness. It further enables them to recognise effective strategies for assisting individuals with intricate physical and mental health requirements in their roles as healthcare professionals.   Phase 2 - BSc (Hons) Health and Social Care Programme Structure Leadership Practice in Health and Social Care Evaluating Research for Evidence-Based Practice Strategic Management in Health and Social Care Undergraduate Major Project Delivery Methods The programme comprises two phases; the first is the Qualifi Level 4 and 5 Diploma in Health and Social Care, awarded by Qualifi and delivered by the School of Business and Technology London. The School of Business and Technology London offers flexible learning methods, including online and blended learning, allowing students to choose the mode of study that suits their preferences and schedules. The program is self-paced and facilitated through an advanced Learning Management System. Students can easily interact with tutors through the SBTL Support Desk Portal System for course material discussions, guidance, assistance, and assessment feedback on assignments. School of Business and Technology London provides exceptional support and infrastructure for online and blended learning. Students benefit from dedicated tutors who guide and support them throughout their learning journey, ensuring a high level of assistance. The second phase is the BSc (Hons) Health and Social Care Top Up, awarded and delivered 100% online by Anglia Ruskin University. At Anglia Ruskin University, you will study through Canvas, a world-class online Learning Management System (LMS), accessed from your phone, pc or tablet at home or on the move. Canvas provides instant access to study materials, forums, and support from tutors and classmates, as well as enabling easy submission of your assignments. After successfully completing your studies, you'll be invited to attend a graduation ceremony on campus at Anglia Ruskin University. If attending the ceremony in person is not possible, we'll arrange to send your certificate to you. School of Business and Technology London partners with Chestnut Education Group to promote this programme. Resources and Support School of Business & Technology London is dedicated to offering excellent support on every step of your learning journey. School of Business & Technology London occupies a centralised tutor support desk portal. Our support team liaises with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receives a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and streamline all the support processes efficiently. Quality learning materials made by industry experts is a significant competitive edge of the School of Business & Technology London. Quality learning materials comprised of structured lecture notes, study guides, practical applications which includes real-world examples, and case studies that will enable you to apply your knowledge. Learning materials are provided in one of the three formats, such as PDF, PowerPoint, or Interactive Text Content on the learning portal. How does the Online Learning work at SBTL? We at SBTL follow a unique approach which differentiates us from other institutions. Indeed, we have taken distance education to a new phase where the support level is incredibly high.Now a days, convenience, flexibility and user-friendliness outweigh demands. Today, the transition from traditional classroom-based learning to online platforms is a significant result of these specifications. In this context, a crucial role played by online learning by leveraging the opportunities for convenience and easier access. It benefits the people who want to enhance their career, life and education in parallel streams. SBTL's simplified online learning facilitates an individual to progress towards the accomplishment of higher career growth without stress and dilemmas. How will you study online? With the School of Business & Technology London, you can study wherever you are. You finish your program with the utmost flexibility. You will be provided with comprehensive tutor support online through SBTL Support Desk portal. How will I get tutor support online? School of Business & Technology London occupies a centralised tutor support desk portal, through which our support team liaise with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receive a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and to streamline all the support process efficiently. Learners should expect to receive a response on queries like guidance and assistance within 1 - 2 working days. However, if the support request is for assessment feedback, learners will receive the reply with feedback as per the time frame outlined in the Assessment Feedback Policy.

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Do you want to promote your skill as a salesman? Or do you want to increase the sales of your business? The course is designed for business owners and business employee so that they can develop good sales strategies for selling their services. Course Description: The purpose of a business is to sell a service or a product. As a result, proper selling or advertising methods help to grow the business. The course will show you the right knowledge about salesmanship. If you have a business or if you are working as an employee, the course will guide you the right selling procedures. As an employee, you will learn how to apply these skills in practical life. The course covers the necessary information regarding salesmanship that includes fundamentals of salesmanship, how to use simple language while selling, the perfect negotiation strategies, how to convince the clients, etc. Finally, the course will help you to sell your services. Course Highlights Salesmanship Online Diploma is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Salesmanship Online Diploma into 12 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 9 hours hours and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Salesmanship Online Diploma Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Salesmanship Online Diploma is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Salesmanship Online Diploma is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Introduction 00:15:00 The 7 Basic Requirements to Sell Anything to Anyone 01:00:00 The First Requirement -Sell Yourself, Use a Great Story 01:00:00 The Second Requirement -Creating the Undeniable Need 01:00:00 The Third Requirement - Stamping Your Authority 01:00:00 The Fourth Requirement -Creating the Sense of Urgency 01:00:00 The Fifth Requirement -Making Them Accountable with Free Gifts 00:30:00 The Sixth Requirement -Make a Commitment 00:30:00 The Seventh Requirement -Keep the Interest Factor Alive 01:00:00 What You Can Sell and What You Cannot - Some Taboos 00:30:00 Quest to Become Perfect in the Art of Salesmanship 01:00:00 Conclusion 00:15:00 Mock Exam Final Exam

Our Team Building Programmes are 'simply excellent' (quote from Unilever). They always deliver much greater energy' motivation and efficiently accelerates to a galvanised, integrated team for their Manager/Team Leader. They're great fun and very commercially orientated - the best of both key elements to a successful and long-lasting high performance team. A successful company is always made up of successful teams. Teams that can work autonomously with a clearly defined set of goals, roles, vision, responsibility and culture will always reach for and achieve far greater success than a team that works just as a group of individuals. Our team building solutions are individually built and geared towards teams at any level within an organisation, providing an independent and objective perspective to promote a common purpose such as the creation of a 'high performance team'. Out With The Old Traditionally, team building events have been restricted to certain levels of management where they head off site for a bit of archery, quad biking and paintballing or something along those lines. Then over some coffee and cocktails, business plans and more efficient ways to work are casually discussed. Whilst being out having fun instead of being at work may improve an individual person's mood, the effect will only be short-term, and will not go far in creating permanent and cohesive teams who are able to overcome challenges together and drive the business forward when back in the workplace. In With The New Today's business thinking is more strategic and certainly has to look for returns on the investment. That is why Dickson Training Ltd's team building programmes are bespoke and built to your requirements through research, understanding your business and, most importantly, what results and achievements you are looking to get out of the programme. Once "what success looks like" has been established, we create tasks and activities that will test your leadership, problem solving, communication and team work skills. When the tasks have been completed, the learning - both practical and theory - is debriefed to the group as well as how it will translate back in your business. Not only are our events great fun, but they provide participants with learning points they can act upon to improve or enhance the working practices/environment. Team Building That Gets Results We have a highly innovative team who design team builds to suit all budgets and time or space restrictions. Large or small, we will develop the perfect event to meet your commercial objectives, keeping in line with your values and company culture. More recently we have combined team galvanising events with ways to engage the participants with and support their local communities. This solution has proved extremely popular with our clients and we are continuing to develop more and more programmes doing exactly this. " Phil did everything in a very professional and focused manner, without losing sight of the overall aims or having 'fun'. When I moved to Airbus UK and subsequently European Aeronautic Defense and Space Company (EADS), I had no hesitation in recommending Phil and the team to deliver the required training and team events.  Without doubt Phil and his team are excellent providers of training, to suit even bespoke requirements, and I would not hesitate in recommending the team to any business in the future. " Glenn Brown, Systems & Expertise Manager, Airbus Personnel Service Augmented Skills – an Essay by Phil Dickson All of you, who are reading this, and all the people you meet and work with will have – ‘Augmented Skills’. So – if you are an IT Engineer or a Pharmacist; perhaps you are, or know, a Departmental Leader and you work with a Logistics Project Manager; these roles will demand core skills, whether they be technical know-how or qualifications in the discipline. But to be that bit better; more reliable; more effective & productive and therefore more valuable and, frankly, marketable – capitalizing on ‘Augment Skills’ comes into play. The I T Engineer who was a Chess Champion at Uni, which would indicate that they possess some key ‘Augmented skills’ including how they plan 3 steps ahead and are always prepared for the unexpected. The Pharmacist, who is a keen sportsperson in their private life, will likely be tenacious, team-orientated and disciplined – again these are superb qualities to have in this – or any – role. Your colleagues, as well as yourself, will have ‘Augmented Skills’ that will be an asset if only they are explored and applied to their role and indeed, career. Everyone has their own 'Super-power' If they love gardening, they are probably strategic, patient and inclined to research; if they cook or bake, they are usually well organized and comfortable with multi-tasking. A big reader will tend to be considered and possess good critical thinking faculties, and an amateur mechanic or keen DIY person will often be practical, resourceful and very determined. I have observed that many new Parents discover they have ‘Augmented Skills’ they didn’t know they had... such as getting order out of chaos and displaying industrial amounts of patience and good grace when they really do not feel like it. They very often become far more compassionate and empathetic. Most people have their very own ‘Superpower’. Invite your team members to offer their ‘Augmented Skills’ to your work-place – and just watch as it elevates the motivation levels and improves results. It’ll be very rewarding for all concerned – and for meeting the Team’s objectives, to encourage the person who is a talented artist to be a sounding board on some of the marketing imagery and layouts; for the team member who is great at Maths or resolving crosswords to be asked for their input to solving a problem that is causing logistical or operational headaches. Never exploit a Team member’s unique special skills at their expense I would like to stress, however, that it must never be an area where a team member gets exploited by harvesting their unique special skills to coerce them into taking on greater responsibilities and tasks without providing them with the commensurate salary and status. To do so would be immoral and, ultimately, counter-productive as it would lead to resentment and disenfranchisement. This is about encouraging people’s capability and inviting their input to boost confidence and enhance the team’s capability. Often, we need to be more than what our Job Description says It is also important to highlight that whatever a person’s role or function is – they will definitely need to have additional capabilities to be effective. The best example of this is when we designed and delivered a range of ‘Advanced Customer Care skills’ training sessions for the Met Office a few years ago…we met so many remarkably super-bright Meteorologists, many of whom were having to make significant adjustments to answering questions from Customers that seemed to be illogical and often, obtuse. It wasn’t enough for these Meteorologists to be highly skilled at interpreting data and identifying patterns – they needed ‘Augmented skills’ to make that information accessible to members of the public (and Council workers and Air Traffic controllers and Shipping agents) and many other people, as to what that particular weather system was going to be like in their area and at what time. They have to know how to ‘de-jargonise’ the material and provide succinct, clear, and yet temperate, descriptions without ever appearing exasperated, impatient or judgmental in response to sometimes quite silly questions. For a highly trained scientist – that can be counter-intuitive. Being Philosophical... and a wee bit pretentious At the risk of being a little Philosophical (and probably a wee bit pretentious) – in my own role of Trainer – my core skills have to include – being a very good communicator, an active listener and have innovative and engaging ways to convert an idea, or a model, into practical application that my Delegates and Clients gain tangible benefits from. This is how it applies to me... I really enjoy composing short, light classical-style piano pieces. Now, to do this well, you need to be able to find a transition from one chord or melody to a different theme or key. It has to be worked out very carefully to have incremental transitions and pleasant-sounding developments as the piece unfolds. I think I have become better at this as I have honed my skills as a composer. But I have realized that these very same skills have ‘Augmented’ my ability to help a Manager, or a Team, move from a state of conflict; tension; disfunction; disenfranchisement; lack of confidence to a place that is more harmonious with far greater productivity. The very same process of careful listening, considering options, taking well-considered steps, having a creative, sometimes brave, move towards a resolution are at play in both Training and Piano Compositions! Scheduled Courses Unfortunately this course is not one that is currently scheduled as an open course, and is only available on an in-house basis. Please contact us for more information.

Description: Negotiation is the key to any organizations success. No business can survive without beneficial contracts. Within any organization, negotiation skills can prompt your professional success. Master the negotiating skills through this course and improve your business prospect, employability as well as your corporate potential.This course will explain the negotiation process in detail providing the students with the negotiation skills and strategies they need to succeed in today's challenging commercial environment. Who is this course for? A businessman. For people who are looking forward to adopting good negotiation skills. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career path: The Advanced Negotiation Skills course would be beneficial for the following careers: Sales Professional. Vendor Manager. Legal Administration. Human Resource Professional. Real Estate Broker. Construction Manager. Health Service Manager. Marketing Manager. Counselling Psychologist. Lawyer. Chief Executive. Negotiation Basics How to Negotiate With Your Landlord About Problems 00:30:00 How to Negotiate With Your Family Members, and Keep the Peace 00:30:00 What is Involved When A Labor Negotiation Takes Place? 01:00:00 What is involved when negotiating a car lease? 01:00:00 What is involved when negotiating a car purchase? 01:00:00 What is involved when negotiating a real estate purchase? 01:00:00 How to use Negotiating Skills 01:00:00 How to practice negotiating skills 00:30:00 How to put your negotiating skills to work for your business 01:00:00 How to find negotiating skills that you can really use 00:30:00 How to make negotiating a habit 00:15:00 How to avoid negotiating too much 00:30:00 How you use words when negotiating 00:15:00 How to use body language when negotiating contracts 00:30:00 How to use eye contact when negotiating sales 01:00:00 How to ask for a raise, negotiation for your career 00:30:00 How to ask for better benefits, how to negotiate 00:30:00 What is the art of negotiating 01:00:00 How to negotiate your way out of paying your bill all at one time 00:30:00 How to avoid raising your voice when negotiating a problem 00:15:00 Three methods of getting someone to do what you want with the negotiation skills 01:00:00 Three Methods of avoiding a conflict while negotiating 00:30:00 Three Methods of avoiding a fight with your co-workers with negotiation skills 00:30:00 Three methods of getting someone to do what you want with the negotiation skills 01:00:00 How to realize your own negotiation skills and put them to work in your career 00:30:00 What is the top three negotiation skills needed by managers? 01:00:00 How to negotiate when trading in a car 00:30:00 How to negotiate with your boss, about anything 01:00:00 How to negotiate with your creditor about debts 00:15:00 How to negotiate when opening a new investment account 00:15:00 Developing Negotiation Skills Module One - Getting Started 01:00:00 Module Two - Understanding Negotiation 01:00:00 Module Three - Getting Prepared 01:00:00 Module Four - Laying the Groundwork 01:00:00 Module Five - Phase One - Exchanging Information 01:00:00 Module Six - Phase Two - Bargaining 01:00:00 Module Seven - About Mutual Gain 01:00:00 Module Eight - Phase Three - Closing 01:00:00 Module Nine - Dealing with Difficult Issues 01:00:00 Module Ten - Negotiating Outside the Boardroom 01:00:00 Module Eleven - Negotiating on Behalf of Someone Else 01:00:00 Module Twelve - Wrapping Up 00:30:00 Negotiation Skills Certificate- Activities 00:00:00 Handling Objections & How to Negotiate Module One - Getting Started 00:30:00 Module Two - Three Main Factors 01:00:00 Module Three - Seeing Objections as Opportunities 00:30:00 Module Four - Getting to the Bottom 01:00:00 Module Five - Finding a Point of Agreement 01:00:00 Module Six - Have the Client Answer Their Own Objection 00:30:00 Module Seven - Deflating Objections 01:00:00 Module Eight - Unvoiced Objections 01:00:00 Module Nine - The Five Steps 01:00:00 Module Ten - Dos and Don'ts 00:30:00 Module Eleven - Sealing the Deal 00:30:00 Module Twelve - Wrapping Up 01:00:00 Handling Sales Objections & Negotiating Course- Activities 00:00:00 Mock Exam Mock Exam- Advanced Negotiation Skills Course 00:30:00 Final Exam Final Exam- Advanced Negotiation Skills Course 00:30:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Are you willing to know more essential requirements of the job safely in the workplace? Then Guide to Workplace Adjustment is perfect for you. Workplace adjustments are changes to the work environment that allow people with disability to work safely and productively. In short, these are anything you need doing to make sure you are not disadvantaged at work. From small tweaks to your contract, changing admin and procedural details, etc. are included in workplace adjustments. It is responsible to make sure that nothing interrupts you in the workplace. Initially, the course begins with the introduction of workplace adjustment, following that, you will learn about managing work pressure and maintaining balance in the workplace. Additionally, you will be introduced to change management, different levels of change management and how to deal with it. The aims of workplace adjustments are to make sure that, a disabled employee has the same access and right to everything that is included in doing and keeping a job as a non-disabled employee. It also makes sure that you have equal opportunity in recruitment processes, promotion, ongoing progress and so on. Learning Outcomes: Approve that there are no normal or abnormal paths of responding to change, nevertheless, we have to begin it from where we are., Learn that change is not something to be scared of and halted but as a crucial component of the world to be granted. Réalisé that adjusting to change is attitudinal rather than technical Change is something that does not belong to the intellectual fact but it hints at what you are. Identify that before we can encounter the way things will be, we may undergo a system of grieving, and let the things go in their usual way View change as chance for self-motivation and inventing newer ideas Figure out plans for assisting change to be approved and executed at the workplace Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Guide to Workplace Adjustment is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Guide to Workplace Adjustment is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Module : 1 Under Pressure! 00:15:00 Getting to the Heart of the Matter 00:20:00 Emotional Intelligence 00:30:00 Coping Toolkit 00:15:00 Getting Organized 00:16:00 Module : 2 What is Change? 00:30:00 The Change Cycle 00:30:00 The Human Reaction to Change 00:15:00 The Pace of Change 00:30:00 The Four Room Apartment 00:15:00 Dealing with Resistance 00:15:00 Adapting to Change 00:15:00 Strategies for Dealing with Anger 00:30:00 Managing Stress 00:45:00 Module : 3 What is Workplace Politics? 00:15:00 Lessons from Social and Emotional Intelligence 00:30:00 Self-Awareness 00:15:00 Self-Management 00:15:00 Social Awareness 00:15:00 Good Relationship Skills 00:30:00 Responsible Decision Making 00:30:00 Creating Your Workplace Philosophy 00:05:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

In today’s fast-paced world, effective communication is more important than ever. Whether you’re a student, a professional, or just someone who wants to improve your writing skills, the ChatGPT Masterclass is the perfect course for you.