Duration 5 Days 30 CPD hours This course is intended for The primary audience for this course is as follows: Administrator IT support personnel Helpdesk support staff The secondary audience for this course is as follows: Network Engineering Staff Overview Upon completing this course, the learner can meet these overall objectives: Demonstrate an overall understanding of the Cisco Unified Communications Manager (CUCM) system and its environment Configure CUCM to support IP Phones Configure Cisco Unified Communications Manager and IM&Presence to support Cisco Jabber soft client. Configure CUCM to route calls to internal and PSTN destinations Configure User accounts and multi-level administration Demonstrate the use of Self Care Portal functionality Configure user features, including Hunt Groups, Call Pickup, and Call Park. Define the capabilities of and demonstrate the Bulk Administration Tool Define the SMART Licensing model for Cisco Unified Communications Demonstrate the use of the Unified Reporting tool Demonstrate the use of the Dialed Number Analyzer Explain the function of Cisco Unity Connection and the various interfaces that are used to access the system Describe the components that are required for user call processing by Cisco Unity Connection Implement the various features and options that are available to users in Cisco Unity Connection Explore Cisco Unity Connection version features and functions Use the various applications, tools, and reports that are available in Cisco Unity Connection Administering Collaboration Environments (CLACE) is an instructor-led course presented by Skyline-ATS to system administrators and customers involved with the Cisco Unified Communications Manager and Cisco Unity Connection product's day-to-day operation. The CLACE course is the replacement for the CMA / UCA courses. CLACE is a lab-intensive course. The primary focus is learning by performing the configuration tasks. The amount of theory is limited to allow more time for discovery exercises. This course introduces you to the CUCM system, the necessary procedures for administering IP Phones and Users, understanding the Dial Plan, and implementing Features. The course also covers Jabber administration and Cisco Unity Connection administration features, options, and configuration settings. In addition to instructor-led lectures and discussions, you will configure CUCM and Cisco IP Phones in the lab, either in a live classroom or WebEx remote classroom environment. While the CUCM and CUC software used in the class is version 12.5.1, the course material applies to versions 8.x, 9.x, 10.x, 11.x, or 12.x of the applications. The concepts and the lab tasks are the same for most of the software versions. Define Collaboration Technology and Benefits Define Collaboration Benefits Describe On-Premise, Cloud, and Hybrid Deployments Describe On-Premise Collaboration Deployments Describe Cisco's Collaboration Endpoints Describe Cisco Collaboration On-Premise Edge Solutions Describe Cisco's Collaboration On-Premise Conferencing Solutions Describe Cisco Cloud Services Administering Initial Parameters for Cisco Unified Communications Manager Understand the On-Premise Collaboration Deployment Models Describe The Cisco Unified CM Cluster Services Define Network requirements for Collaboration Define Network Services for Collaboration Navigate Cisco Unified CM Discovery 1: Configure Cisco Unified Communications Manager Initial Parameters Explore Cisco Unified CM Groups Discovery 2: Configure the Cisco UCM Core Systems Settings Exploring Endpoints and the Registration Process Identify Cisco Endpoint Solutions Explore the Boot up Process of an Endpoint Describe Power Over Ethernet Discovery 3: Configure an Access Switch for an Endpoint Describe IP Network Settings Discovery 4: Deploy an IP Phone Through Auto and Manual Registration Discovery 5: Administer Endpoints in Cisco Unified Communications Manager Managing Users in Cisco Unified Communications Manager Analyze Cisco UCM Users Types and Settings Describe Methods for Authenticating Cisco UCM Users Discovery 6: Create Local User Accounts Discovery 7: Adding Users in Cisco Unified Communications Manager Describing a Basic Dial Plan Describe the Concepts of a Dial Plan and Call Routing Describe Elements of Call Routing Explore Digit Manipulation and Translation Patterns Discovery 8: Create a Basic Dial Plan Describing Class of Service Explore the Concepts of Class of Control Discovery 9: Explore Partitions and Calling Search Spaces Discovery 10: Explore Private Line Automatic Ringdown (PLAR) Enabling Endpoints and Features Configure a Cisco Jabber Endpoint in Cisco UCM Discovery 11: Implementing Common Endpoint Features (Configuring Hunt Groups and Call Coverage) Explore Mobility Discovery 12: Implement Mobility Implementing Media Resources in Cisco Unified Communications Manager Media Resource Overview Media Resource Selection and Access Control Audio and Video Conference Bridge Devices Audio and Video Conference Bridge Integration Options Discovery 13: Configuring Media Resources Reporting and Maintenance Explore the Troubleshooting Process Describe Reporting and Maintenance Tools Describe the Cisco Real-Time Monitoring Tool Discovery 14: Use Reporting and maintenance Tools Describing Cisco Instant Messaging and Presence Describe Cisco IM and Presence Features and Architecture Clustering Describe Cisco IM and Presence Components and Communication Flows Enabling Jabber Cisco Jabber Deployment Modes Discovery 15: Deploy an On-Premise Cisco Jabber Client for Windows Configure Unity Connection Integration Overview of Cisco Unity Connection Integration SIP Integration Typical Integration Mistakes Integration Considerations Discovery 16: Configure the integration between Cisco Unity Connection and Cisco UCM Discovery 17: Configure Voicemail Users Configuring Cisco Unity Connection Call Handlers Call handler Overview System Call Handler Caller Input Operator Call Handler Goodbye Call Handler Directory Handler Interview Handler Troubleshooting Cisco Unity Connection Overview of Cisco Unity Connection Troubleshooting Options Integration Troubleshooting Tools Cisco Real-Time Monitoring Tool Discovery 18: Troubleshoot Cisco Unity Connection Additional course details: Nexus Humans Cisco Administering Collaboration Environments (CLACE) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Cisco Administering Collaboration Environments (CLACE) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.
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Elevate your career with our comprehensive Leadership and Management Diploma. Gain essential skills in strategic planning, team dynamics, and effective communication. This accredited program offers practical insights and tools to empower you as a dynamic leader. Unlock your potential and drive organizational success with our industry-relevant curriculum. Enroll now and embark on a transformative journey towards leadership excellence.
Duration 3 Days 18 CPD hours This course is intended for The intended audience for this course is experienced web developers who are new to User Experience (UX) and Responsive Design principles. These professionals typically have a solid understanding of front-end development technologies such as HTML, CSS, and JavaScript but seek to expand their skillset to create more user-centric, adaptable, and accessible web experiences. Roles that would benefit from this course include: Front-end Web Developers Full-stack Developers Web Designers Team Leads and Project Managers Freelance Web Developers Overview Working in a hands-on learning environment led by our expert UX coach, you'll learn to: Understand and apply UX principles and user-centered design processes: Participants will learn to identify the needs and preferences of users, create user personas, and apply UX best practices to develop intuitive, user-friendly web experiences. Design and implement responsive web layouts: Participants will gain the skills to create fluid grid layouts, use flexible images, and apply media queries to design web pages that adapt seamlessly across various devices and screen sizes. Optimize web performance for responsive designs: Participants will learn techniques to improve website performance, including image optimization, responsive images, and minification and concatenation of assets, ensuring a fast and smooth user experience across devices. Implement accessible web designs: Participants will understand the importance of accessibility in web design and learn to apply WCAG principles and accessible design patterns to create websites that are usable by a wide range of users, including those with disabilities. Collaborate effectively with designers, developers, and stakeholders: Participants will gain insights into design collaboration and handoff processes, enhancing their ability to communicate design decisions, provide and receive feedback, and work efficiently with team members and clients. In today's fast-paced digital world, user-centric and adaptable websites are no longer a luxury ? they're a necessity. By embracing UX and responsive design, you'll unlock the potential to elevate your websites, boosting user satisfaction and engagement. This, in turn, leads to higher conversion rates and a stronger online presence for your clients or organization, as well as better collaboration within your team, bridging the gap between designers, developers, and stakeholders.UX Design & Responsive Design for Experienced Web Developers is a three day, engaging hands-on workshop designed to equip you with the latest skills and best practices in User Experience (UX) and Responsive Web Design required to create seamless, user-friendly websites that adapt effortlessly across devices. This course will immerse you in the latest skills, best practices, and hands-on activities, empowering you to create exceptional, accessible websites that excel across devices and captivate users. Throughout the program you?ll explore the fundamentals of UX and responsive design, including user-centered design processes, mobile-first and desktop-first approaches, and design techniques for various devices and screen sizes. You'll gain practical experience creating responsive layouts, optimizing performance, and implementing accessible web designs, all while leveraging popular frameworks and design tools. You'll also gain valuable insights into performance optimization, accessibility, and collaboration strategies, ensuring you have the complete toolkit to excel in your field.By the end of this workshop, you?ll have gained a solid understanding of UX and responsive design principles, as well as hands-on experience in applying these concepts to real-world projects. You?ll be able to create more user-friendly, responsive, and accessible websites, and collaborate more effectively with your design and development teams. Introduction to UX and Responsive Design: Understanding User Experience What is UX? Importance of UX in web development UX principles and best practices User-centered design process Responsive Web Design Basics What is Responsive Web Design? Importance of Responsive Design in modern web development Fluid grid layout, flexible images, and media queries Hands-on Activity: Creating a Responsive Layout Designing a simple responsive layout using HTML, CSS, and media queries Breakdown and explanation of the code Testing responsiveness across different devices Mobile-first vs. Desktop-first Approaches Pros and cons of each approach Deciding which approach to use Designing for Different Devices and Screen Sizes Common breakpoints and device considerations Accessibility and usability across devices Typography, color, and other design elements in responsive design Hands-on Activity: Designing for Different Devices Modifying the previously created responsive layout to optimize for various devices Discussion and feedback on designs Advanced UX and Responsive Design Techniques: UX Research and Testing Importance of UX research Usability testing and user feedback A/B testing and heatmaps Navigation and Information Architecture Designing effective and user-friendly navigation Organizing content and information Common navigation patterns in responsive design Hands-on Activity: Designing Navigation for Responsive Websites Adding navigation elements to the previously created responsive layout Testing navigation on different devices and screen sizes Discussion and feedback on navigation designs Responsive Web Design Frameworks and Tools Overview of popular frameworks (Bootstrap, Foundation, etc.) Pros and cons of using frameworks Introduction to design tools (Sketch, Figma, Adobe XD) Hands-on Activity: Exploring Frameworks and Tools Experimenting with a chosen framework or design tool Redesigning the responsive layout using the selected framework/tool Sharing experiences and discussing the benefits and drawbacks UX and Responsive Design Best Practices: Design Patterns and UI Components Common design patterns in responsive web design Designing reusable UI components Consistency and usability in UI components Performance Optimization Importance of performance in responsive design Image optimization and responsive images Minification and concatenation of assets Hands-on Activity: Optimizing Performance (1.5 hours) Applying performance optimization techniques to the responsive layout Testing the improvements in performance Sharing results and discussing best practices Accessibility in UX and Responsive Design Importance of accessibility in web design Accessibility principles (WCAG) Accessible design patterns and techniques Hands-on Activity: Evaluating and Improving Accessibility Assessing the accessibility of the responsive layout Implementing accessibility improvements Testing and discussing the results Design Collaboration and Handoff Collaborating with designers, developers, and stakeholders Effective communication and documentation Design handoff tools and techniques Hands-on Activity: Simulating Design Handoff Participants will work in pairs to simulate a design handoff Reviewing, discussing, and providing feedback on each other's responsive layouts Sharing experiences and lessons learned
Duration 5 Days 30 CPD hours This course is intended for System administrators System engineers Overview By the end of the course, you should be able to meet the following objectives: Install and configure ESXi hosts Deploy and configure vCenter Use the vSphere Client to create the vCenter inventory and assign roles to vCenter users Configure vCenter High Availability Create and configure virtual networks using vSphere standard switches and distributed switches Create and configure datastores using storage technologies supported by vSphere Use the vSphere Client to create virtual machines, templates, clones, and snapshots Configure and manage a VMware Tools Repository Create content libraries for managing templates and deploying virtual machines Manage virtual machine resource use Migrate virtual machines with vSphere vMotion and vSphere Storage vMotion Create and configure a vSphere cluster that is enabled with vSphere High Availability and vSphere Distributed Resource Scheduler Manage the life cycle of vSphere to keep vCenter, ESXi hosts, and virtual machines up to date Configure and manage vSphere networking and storage for a large and sophisticated enterprise Use host profiles to manage VMware ESXi host compliance Monitor the vCenter, ESXi, and VMs performance in the vSphere client This five-day, extended hour course takes you from introductory to advanced VMware vSphere© 8 management skills. Building on the installation and configuration content from our best-selling course, you will also develop advanced skills needed to manage and maintain a highly available and scalable virtual infrastructure. Through a mix of lecture and hands-on labs, you will install, configure, and manage vSphere 7. You will explore the features that build a foundation for a truly scalable infrastructure and discuss when and where these features have the greatest effect. This course prepares you to administer a vSphere infrastructure for an organization of any size using vSphere 8, which includes VMware ESXi? 8 and VMware vCenter Server© 8. Course Introduction Introductions and course logistics Course objectives vSphere and Virtualization Overview Explain basic virtualization concepts Describe how vSphere fits in the software-defined data center and the cloud infrastructure Recognize the user interfaces for accessing vSphere Explain how vSphere interacts with CPUs, memory, networks, storage, and GPUs Install an ESXi host vCenter Management Recognize ESXi hosts communication with vCenter Deploy vCenter Server Appliance Configure vCenter settings Use the vSphere Client to add and manage license keys Create and organize vCenter inventory objects Recognize the rules for applying vCenter permissions View vSphere tasks and events Create a vCenter backup schedule Recognize the importance of vCenter High Availability Explain how vCenter High Availability works Deploying Virtual Machines Create and provision VMs Explain the importance of VMware Tools Identify the files that make up a VM Recognize the components of a VM Navigate the vSphere Client and examine VM settings and options Modify VMs by dynamically increasing resources Create VM templates and deploy VMs from them Clone VMs Create customization specifications for guest operating systems Create local, published, and subscribed content libraries Deploy VMs from content libraries Manage multiple versions of VM templates in content libraries Configure and Manage vSphere Networking Configure and view standard switch configurations Configure and view distributed switch configurations Recognize the difference between standard switches and distributed switches Explain how to set networking policies on standard and distributed switches Configure and Manage vSphere Storage Recognize vSphere storage technologies Identify types of vSphere datastores Describe Fibre Channel components and addressing Describe iSCSI components and addressing Configure iSCSI storage on ESXi Create and manage VMFS datastores Configure and manage NFS datastores Discuss vSphere support for NVMe and iSER technologies Managing Virtual Machines Recognize the types of VM migrations that you can perform within a vCenter instance and across vCenter instances Migrate VMs using vSphere vMotion Describe the role of Enhanced vMotion Compatibility in migrations Migrate VMs using vSphere Storage vMotion Take a snapshot of a VM Manage, consolidate, and delete snapshots Describe CPU and memory concepts in relation to a virtualized environment Describe how VMs compete for resources Define CPU and memory shares, reservations, and limits Recognize the role of a VMware Tools Repository Configure a VMware Tools Repository Recognize the backup and restore solution for VMs vSphere Monitoring Monitor the key factors that can affect a virtual machine's performance Describe the factors that influence vCenter performance Use vCenter tools to monitor resource use Create custom alarms in vCenter Describe the benefits and capabilities of VMware Skyline Recognize uses for Skyline Advisor Pro Deploying and Configuring vSphere Cluster Use Cluster Quickstart to enable vSphere cluster services and configure the cluster View information about a vSphere cluster Explain how vSphere DRS determines VM placement on hosts in the cluster Recognize use cases for vSphere DRS settings Monitor a vSphere DRS cluster Describe how vSphere HA responds to different types of failures Identify options for configuring network redundancy in a vSphere HA cluster Recognize the use cases for various vSphere HA settings Configure a cluster enabled for vSphere DRS and vSphere HA Recognize when to use vSphere Fault Tolerance Describe the function of the vCLS Recognize operations that might disrupt the healthy functioning of vCLS VMs ESXi Operations Use host profiles to manage ESXi configuration compliance Recognize the benefits of using configuration profiles Managing the vSphere Lifecycle Generate vCenter interoperability reports Recognize features of vSphere Lifecycle Manager Describe ESXi images and image depots Enable vSphere Lifecycle Manager in a vSphere cluster Validate ESXi host compliance against a cluster image and remediate ESXi hosts using vSphere Lifecycle Manager Describe vSphere Lifecycle Manager automatic recommendations Use vSphere Lifecycle Manager to upgrade VMware Tools and VM hardware Network Operations Configure and manage vSphere distributed switches Describe how VMware vSphere Network I/O Control enhances performance Define vSphere Distributed Services Engine Describe the use cases and benefits of vSphere Distributed Services Engine Storage Operations Describe the architecture and requirements of vSAN configuration Describe storage policy-based management Recognize components in the vSphere Virtual Volumes architecture Configure Storage I/O Control
Project Manager's Skills Mastery Program Master the Basic Skills of Project Management
The Media Crisis Communications is a wonderful learning opportunity for anyone who has a passion for this topic and is interested in enjoying a long career in the relevant industry. It's also for anyone who is already working in this field and looking to brush up their knowledge and boost their career with a recognised certification. This Media Crisis Communications consists of several modules that take around 1 hour to complete. The course is accompanied by instructional videos, helpful illustrations, how-to instructions and advice. The course is offered online at a very affordable price. That gives you the ability to study at your own pace in the comfort of your home. You can access the modules from anywhere and from any device. Why choose this course Earn an e-certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certification Upon successful completion of the course, you will be able to obtain your course completion PDF Certificate at £9.99. Print copy by post is also available at an additional cost of £15.99 and the same for PDF and printed transcripts. Course Content Media Crisis Communications This Crisis Will Make You Stronger - Public Relations 00:04:00 Creating Your Winning Message 00:08:00 Let the Whole World Know - Distributing Your Message 00:16:00 The Biggest Crisis Blunders to Avoid - Public Relations 00:12:00 The Real Secret to Being Prepared for a Crisis: Practice on Video 00:05:00 Feedback 00:01:00 Final Public Relations Tips 00:04:00 If You Like to Learn by Reading 00:01:00 Order your Certificates & Transcripts Order your Certificates & Transcripts 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.
Office Skills & Administration (Office Management) Training for Receptionist & Executive PA Enhance your communication, time management, and problem solving skills with our Office Skills & Administration (Office Management) Training for Receptionist & PA Certificate course! Are you willing to lead the managerial function in an organisation? Our Office Skills & Administration (Office Management) Training for Receptionist & PA Certificate course is a comprehensive program for you to enhance your knowledge and skills in this field. The Office Skills & Administration (Office Management) Training for Receptionist & PA Certificate course is divided into 13 modules, each of which focuses on a distinct management topic. The Foundations of Office Administration and the Basics of Microsoft Office Skills are covered in order in the Office Skills & Administration (Office Management) Training for Receptionist & PA Certificate course. You will learn about mail services, shipment information, and quality maintenance from our Office Skills & Administration (Office Management) Training for Receptionist & PA Certificate course. This Office Skills & Administration (Office Management) Training for Receptionist & PA Certificate course module will show you how to manage risks and challenges that you may encounter in your professional life. You will also learn business strategy, etiquette rule-making, and marketing technology in this Office Skills & Administration (Office Management) Training for Receptionist & PA Certificate course. You could look into a variety of job options after completing the Office Skills & Administration (Office Management) Training for Receptionist & PA Certificate course. Don't pass up this chance to make an investment in your future. Enroll in the Office Management and Administration course right away to begin your successful learning journey. 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Learn about the basics of Microsoft Office Skills and the key benefits of using Microsoft Office Skills. Main Course: Level 5 Office Management and Administration Free Courses are including with this Office Skills & Administration (Office Management) Training for Receptionist & PA Course Along with The Level 5 Office Management and Administration Course, We Offer a free Diploma in Medical Receptionist and Secretary Course Along with The Level 5 Office Management and Administration Course, We Offer a free Executive Secretary & PA Training Course Special Offers of this Office Skills & Administration (Office Management) Training for Receptionist & PA Course This Office Skills & Administration (Office Management) Training for Receptionist & PA Course includes a FREE PDF Certificate. 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You will have achieved all of the necessary skills and knowledge to be successful in this industry by completing an Office Skills & Administration (Office Management) Training for Receptionist & PA Certificate course. Who is this course for? Office Skills & Administration (Office Management) Training for Receptionist & Executive PA For individuals hoping to get a head start or who want to become future professionals in this Office Management and Administration field, the Office Management and Administration course is perfect. This Office Management and Administration course has been created to strengthen your CV and increase your competence. Requirements Office Skills & Administration (Office Management) Training for Receptionist & Executive PA To enrol in this Office Skills & Administration (Office Management) Training for Receptionist & PA Certificate Course, students must fulfil the following requirements. To join in our Course, you must have a strong command of the English language. To successfully complete our Course, you must be vivacious and self driven. To complete our Course, you must have a basic understanding of computers. A minimum age limit of 15 is required to enrol in this Course. Career path Office Skills & Administration (Office Management) Training for Receptionist & Executive PA You will be able to grasp your abilities for a career in the appropriate employment field, such as: Office Management Assistant, Officer, or Office Management and Administration, after completing the Office Management and Administration course.
Discover the Diploma in Medical Secretary program, equipping you with essential administrative skills tailored for the healthcare industry. Learn medical terminology, office management, and specialized communication techniques for a rewarding career as a valued medical secretary.