12676 Communication courses

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Overview: Become a vital part of the UK Healthcare system and ensure that your community can expect support and excellent customer service. This comprehensive Pharmacy Assistant course provides the full training needed to excel as a Pharmacy Assistant and provide support and stability for the team. The Pharmacy Assistant course delivers the ideal amounts of knowledge and skills needed for this essential role, with the ability to counsel, advise and dispense medicinal expertise. You can be expected to be taught essential Medical practises and prescription techniques, alongside tuition in common Pharmaceutical terminology, and the responsibilities for stock control and patient confidentiality. Kickstart a career as a Pharmacy Assistant in Healthcare by enrolling now. ** Completing this course does not imply that you are qualified to work as a Pharmacy Technician or Pharmacist. If you are seeking a course that fits The General Pharmaceutical Council's standards, please contact The General Pharmaceutical Council. ** Key Features of the Pharmacy Assistant Course: FREE Pharmacy Assistant CPD-accredited certificate Get a free student ID card with Pharmacy Assistant training (£10 applicable for international delivery) Lifetime access to the Pharmacy Assistant course materials The Pharmacy Assistant program comes with 24/7 tutor support Get instant access to this Pharmacy Assistant course Learn Pharmacy Assistant training from anywhere in the world The Pharmacy Assistant training is affordable and simple to understand The Pharmacy Assistant training is entirely online How will I get my Pharmacy Assistant certificate? You may have to take a quiz or a written test online during or after the Pharmacy Assistant course. After successfully completing the Pharmacy Assistant course, you will be eligible for the certificate. Who is this Pharmacy Assistant course for? There is no experience or previous qualifications required for enrolment in this Pharmacy Assistant. It is available to all students, of all academic backgrounds. Requirements Our Pharmacy Assistant is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This Pharmacy Assistant course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G. There is no time limit for completing this Pharmacy Assistant course, it can be studied in your own time at your own pace. Career path Having this Pharmacy Assistant qualification will increase the value of your CV and open you up to multiple sectors. Course Curriculum 2 sections • 11 lectures • 02:56:00 total length •Module 1: Introduction to Pharmacy Assistant and Pharmacy Technician: 00:14:00 •Module 2: Job Role of Pharmacy Technicians: 00:24:00 •Module 3: Pharmacy Assistant Patient Counselling Guide: 00:19:00 •Module 4: Communication in Pharmacy Settings: 00:15:00 •Module 5: The Pharmacy Team and Practices: 00:16:00 •Module 6: Prescription and Dispensing in Pharmacies: 00:19:00 •Module 7: Dispensing Methods, EPS, Minimising Dispensing Errors in Pharmacies: 00:18:00 •Module 8: Inventory Control and Management in Pharmacies: 00:19:00 •Module 9: Standard Operating Procedures (SOPs): 00:12:00 •Module 10: Health and Safety Risks Assessment and Pharmaceutical Terminology: 00:20:00 •Assignment - Pharmacy Assistant: 00:00:00

Health and Social Care Management Overview Learn new skills and develop your expert knowledge with the Health and Social Care Management Course. The course will allow you learn the fundamentals of health and social care without stepping out of your home! Successful completion of the Health and Social Care Management Course will see you achieve a CPD entrusted lesson which will add significant weight to your CV and impress potential employers when applying for new jobs. In this level 7 course you will learn about the role of health and social care workers. In addition the course will help you acquire effective skills and enhance your knowledge about this area. Furthermore, you will develop the ability to safeguard vulnerable adults. In addition, after the successful completion of the course, you will receive a QLS-endorsed and CPD-accredited certificate of achievement which will elevate your CV. Join today! Learning Outcomes: Learn about the different types of roles in health and social care Know how to communicate effectively in the context of caregiving Familiarise with best practices for safeguarding vulnerable individuals Get step-by-step guidance on how to conduct a social care needs assessment Understand the barriers to communication in a health or social care setting Fully understand the rights and responsibilities of health and social care workers Understand how to maintain the confidentiality of service users Gain in-depth knowledge of legal & expert standards of practice in health care Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Once the course has been completed and the assessment has been passed, all students are entitled to receive an endorsed certificate. This will provide proof that you have completed your training objectives, and each endorsed certificate can be ordered and delivered to your address for only £99. Please note that overseas students may be charged an additional £10 for postage. CPD Certificate from Janets Upon successful completion of the course, you will be able to obtain your course completion PDF Certificate at £4.99. Print copy by post is also available at an additional cost of £9.99 and same for PDF and printed transcripts. Endorsement This course and/or training programme has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course and/or training programme is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website. Method of Assessment In order to ensure the Quality Licensing scheme endorsed and CPD acknowledged certificate, learners need to score at least 60% pass marks on the assessment process. After submitting assignments, our expert tutors will evaluate the assignments and give feedback based on the performance. After passing the assessment, one can apply for a certificate. Who is this course for? The Health and Social Care Management has been professionally-designed for motivated learners who are looking to add a new skill to their CV and stand head and shoulders above the competition. Learn the latest industry-specific information with the Health and Social Care Management . Enrol on the Health and Social Care Management and learn a new expert skill from anywhere, at any time! Career Path On successful completion, learners will have the practical skills and knowledge to identify, monitor and treat risk effectively, with the credentials to kickstart a career in any of the following professions:  Health & Social Care Manager Health Care Assistant Outreach Worker Mental Health Social Worker Registered Nurse Support Worker

14 in 1 "Behaviour Support Worker Training" Bundle only at £79 Get Hard Copy + PDF Certificates + Transcript + Student ID Card + e-Learning App as a Gift - Enrol Now Tired of browsing and searching for a Behaviour Support Worker Training course you are looking for? Can't find the complete Training package that fulfils all your needs? Then don't worry as you have just found the solution. Take a minute and look through this 14-in-1 extensive Training bundle that has everything you need to succeed and other relevant fields! After surveying thousands of learners just like you and considering their valuable feedback, this all-in-one Training bundle has been designed by industry experts. We prioritised what learners were looking for in a complete Training package and developed this in-demand Training course that will enhance your skills and prepare you for the competitive job market. Furthermore, to help you showcase your expertise in Behaviour Support Worker Training, we have prepared a special gift of 1 hardcopy certificate and 1 PDF certificate for the title course completely free of cost. These Training certificates will enhance your credibility and encourage possible employers to pick you over the rest. This Training Bundle Consists of the following Premium courses: Course 01: Applied Behaviour Analysis (ABA) Expert Training Certification Course 02: Challenging Behaviour in Young People Level 2 Course 03: Anti Social Behaviour Course 04: Rational Emotive Behaviour Therapy Course 05: Dialectical Behaviour Therapy Course 06: Cognitive Behavioural Therapy (CBT) Training Course 07: Diploma in Psychology Course 08: Mental Health with Positive Psychology Course 09: Child Psychology Training Level 5 Course 10: Educational Psychology and Development Course 11: Classroom Behaviour Management Course 12: Understanding Autism Awareness and Diagnosis Level 2 Course 13: Epilepsy Awareness Course 14: Child Neglect Awareness Certificate Course Enrol now to advance your career, and use the premium study materials from Apex Learning. Benefits you'll get from choosing Apex Learning for this training: Pay once and get lifetime access to 14 CPD courses Free e-Learning App for engaging reading materials & helpful assistance Certificates, student ID included in a one-time fee Free up your time - don't waste time and money travelling for classes Accessible, informative modules designed by expert instructors Learn anytime, from anywhere Study from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (For The Title Course) Hard Copy Certificate: Free (For The Title Course) Curriculum Course 01: Applied Behaviour Analysis (ABA) Expert Training Certification Introduction to ABA ABA Component Breakdown Rules when Applying ABA Foundation Techniques of ABA ABA for Motor Skills ABA for Language Skills ABA for Cognitive Skills ABA for Visuospatial Skills Generalization in ABA Theory Course 02: Challenging Behaviour in Young People Level 2 Challenging Behaviour and Learning Disabilities Key priorities for implementation Children, Young People and Adults Organising effective care Risk assessment Reactive strategies Course 03: Anti Social Behaviour Module 01: Overview of Anti-social Behaviour Module 02: Family Influences on Anti-social Behaviour Module 03: Anti-Social Behaviour Order Module 04: Anger and Anti-social Behaviour Module 05: Understanding Antisocial Personality Module 06: Prevention of Anti-social Behaviour Course 04: Rational Emotive Behaviour Therapy Unit 01: Introduction Unit 02: Foundations of REBT Unit 03: REBT Techniques and Step-by-Step Practical Application Unit 04: REBT in Special Conditions Course 05: Dialectical Behaviour Therapy Module 01: Introduction to Dialectical Behaviour Therapy Module 02: DBT Working Process Module 03: DBT Strategies Module 04: Mindfulness Skills Module 05: Distress Tolerance Skills Module 06: Emotion Regulation Skill Module 07: Interpersonal Effective Skills Module 08: Multistage Approach of DBT Module 09: Prioritising Treatment Targets Module 10: Behavioural Analysis Module 11: DBT for Borderline Personality Disorder Module 12: DBT in Depression Module 13: DBT in Anxiety and Obsessive-Compulsive Disorder Module 14: DBT in Eating Disorder Module 15: DBT in Substance Dependence Module 16: DBT in Suicidal and Self-destructive Behaviour Course 06: Cognitive Behavioural Therapy (CBT) Training Module 01: Getting Started with CBT Module 02: CBT History Module 03: Importance of Negative Thoughts Module 04: Goal Setting Module 05: Behavioural Activation Module 06: Cognitive Restructuring Module 07:Cognitive Restructuring: Step-by-step Plan Module 08: Core Belief Module 09: Changing Negative Belief Module 10: Mindfulness-integrated CBT Module 11: CBT in Procrastination Module 12: CBT in Stress, Anxiety and Depression Module 13: CBT in Fear and Phobias Module 14: CBT in Panic Attacks Module 15: CBT in Excessive Anger Module 16: CBT in Eating Disorder Module 17: CBT in Addiction Course 07: Diploma in Psychology Module 01: The Foundation of Psychology Module 02: Different Approaches of Psychology Module 03: Biological Psychology Module 04: Behavioural Psychology Module 05: Developmental Psychology: How Children Become Adults Module 06: Social Psychology Module 07: Emotions in Terms of Psychology Module 08: Motivation: Why Do We Do What We Do? Module 09: Dealing with Stress and Anxiety Module 10: Personality: Psychological Factors That Make You an Individual Module 11: Perception, Sensation and Love Module 12: Learning: Understanding Acquired Behaviour Module 13: Thinking: Exploring Mental Life Module 14: Intelligence: In Pursuit of Rational Thought and Effective Action Module 15: Atypical Behaviours from a Psychological Perspective Module 16: Mood Disorders Module 17: Eating Disorders Module 18: Personality Disorders Module 19: Research Methods Module 20: Psychological Assessments Module 21: Ethical Issues in Psychological Assessments Course 08: Mental Health with Positive Psychology Section 01: Models of Positive Psychology Section 02: Healthy Self Esteem Section 03: Sleep Better Section 04: Bonus Section 05: Conclusion Course 09: Child Psychology Training Level 5 Child Psychology and Child Care Diploma ADHD Awareness Course Applied Behavioural Analysis (ABA) Introduction to ABA ABA Component Breakdown Rules when Applying ABA Foundation Techniques of ABA ABA for Motor Skills ABA for Language Skills ABA for Cognitive Skills ABA for Visuospatial Skills Generalization in ABA Theory Autism Awareness School Shadow Support Worker Course Introduction to School Shadow Support for Children with Special Needs Benefits of Inclusive Education System and the Role of a School Shadow Support Educational and Behavioural Implications of Children with Autism Spectrum, ADHD Intervention Strategies and Best Practices to Manage Behaviour Importance of Fading and Promoting Independence Course 10: Educational Psychology and Development Module 01: Educational Psychology: An Overview Module 02: Educational Psychology and its History Module 03: Behavioural Views of Learning Module 04: Cognitive Development Module 05: Social, Moral and Emotional Development Module 06: Constructivism and Motivation Module 07: Dyslexia and Learning Difficulties Module 08: Applying Educational Psychology to Teaching Module 09: Effective Instruction and Technology in Education Module 10: Opportunities and Careers in Educational Psychology Course 11: Classroom Behaviour Management Module 1: Understanding Behaviour & Relationships as a TA Module 2: Experienced TAs Maintain Strong Communications with The Students Module 3: Communication and Interaction Module 4: Cognition and Learning Module 5: Social, Emotional and Mental Health Difficulties Module 6. Children Having Special Education Needs or Disabilities Module 7: SEN Support Module 8: High Quality Teaching for Pupils with SEN Module 09: Providing the Best Learning Environment Course 12: Understanding Autism Awareness and Diagnosis Level 2 Module 1: Autism Spectrum Disorder (ASD) Module 2: Learning Difficulties Related to Autism Module 3. Autism Diagnosis Module 4. Cognitive Approaches in Autism Module 5. Dealing with Autistic Individuals Module 6. Other Considerations for Dealing with Autistic Individuals Module 7. Engagement in Autism Awareness Course 13: Epilepsy Awareness Module 01: Introduction to Epilepsy Module 02: Causes of Epilepsy Module 03: What Is Seizure? Module 04: Treatment of Seizures Module 05: Diagnosis of Epilepsy Module 06: Management of Epilepsy Module 07: Pharmacological Management of Epilepsy Module 08: How Behavioural Changes Affect Epilepsy? Module 09: Risk management and Support Needs Course 14: Child Neglect Awareness Certificate Course Module 1: Introduction to Child Neglect Module 2: Signs of Child Neglect Module 3: Risk Factors for Neglect Module 4: The impact of Child Neglect Module 5: Child Neglect Cases Module 6: Legislation Surrounding Child Neglect Module 7: Responding to and Reporting Child Neglect Module 8: Prevent Child Negligence CPD 150 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Behaviour Support Worker Training bundle including- Students Graduates Job Seekers Job Holders Requirements This Training course has been designed to be fully compatible with tablets and smartphones, so you can access your course on Wi-Fi, 3G or 4G. Career path Having this Training expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included You will get the PDF Certificate for the title course (Applied Behaviour Analysis (ABA) Expert Training Certification) absolutely Free! Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Applied Behaviour Analysis (ABA) Expert Training Certification) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

GRAB LATEST SKILL WHEELS at the BEST OFFER of the TIME! Take an Offer, Get Started with Unlimited Access & Claim a BIGGER Saving ... Are you looking forward to Cleaning Training, the most demanding skills, for the ongoing year and beyond? Then you are in the perfect place. Let's explore! Our comprehensive courses on Lab Technician Training will assist you in producing the best possible outcome by learning the Lab Technician Training skills. Our course starts with the basics of Lab Technician Training and gradually progresses towards advanced topics. Therefore, each lesson of this Lab Technician Training is intuitive and easy to understand. This Lab Technician Training Bundle Includes, Course 01: Lab Technician Course 02: Lab Technician Safety Course 03: Electrical Safety Course 04: Fire Extinguishers Course 05: Gas Safety Course 06: Level 2 Health and Safety in the Workplace Learning Outcomes: Upon successful completion of this highly appreciated Lab Technician Training course, you'll be a skilled professional, besides- Experience the main concepts about medical laboratory services Proper use of laboratory equipment Basic concepts of haematology, haemostasis Fundamentals of Clinical Chemistry How to identify hazardous materials Electrical safety procedures Learn about fire extinguishers Learn about gas safety devices and controls How to reduce risk factors in the workplace Lab Technician courses Key Features: CPD Accredited Course Unlimited Retake Exam & Tutor Support Easy Accessibility to the Course Materials 100% Learning Satisfaction Guarantee Lifetime Access & 24/7 Support Self-paced Course Modules Covers to Explore Multiple Job Positions The comprehensive learning resources for this course are available anytime, anywhere, so you can study at your own speed in the convenience of your own home. Industry experts break down the curricula into tiny, manageable units. And our professionals will respond to any of your questions. Curriculum Breakdown for Lab Technician Course: Course 01: Lab Technician Module 01: Introduction to the Course Module 02: Medical Laboratory Services Module 03: Laboratory Equipments (Part-01) Module 04: Laboratory Equipments (Part-02) Module 05: Microscope and How to Use It Module 06: Solutions Used in Clinical Medical Laboratory Module 07: Sterilisation, Disinfection and Decontamination Module 08: Basic Haematology Module 09: Basic Haemostasis (Coagulation) Module 10: Basic Immunology and Immunohematology Module 11: Urinalysis Module 12: Basic Clinical Chemistry Module 13: Basic Clinical Microbiology Module 14: Basic Parasitology Module 15: Laboratory Accidents and Safety Module 16: Quality Assurance Course 02: Lab Technician Safety Module 01 : Introduction to the Course Module 02 : Laboratory Equipment (Part-01) Module 03 : Laboratory Equipment (Part-02) Module 04 : Solutions Used in Clinical/Medical Laboratory Module 05 : Sterilisation, Disinfection and Decontamination Module 06 : Laboratory Accidents and Safety Module 07 : RIDDOR Module 08 : COSHH Explained Module 09 : COSHH Regulations Module 10 : Health Problems Related to Hazardous Substances Module 11 : Identifying Hazardous Substances Module 12 : COSHH Risk Assessment: Identifying Hazard and Assessing Risk Module 13 : Control Measures and Monitoring Module 14 : Implementation of Control Measures Course 03: Electrical Safety Module 01: Introduction and Basics Module 02: Safety Precautions Module 03: Electrical Incidents Module 04: Reducing and Controlling Risks Course 04: Fire Extinguishers Module 01: Understanding Fire Module 02: Basics of Fire Extinguishers Module 03: Using Fire Extinguishers Safely Module 04: Pre- and Post-Engagement Action Course 05: Gas Safety Module 01: Gas Safety Legislation Module 02: Combustion Module 03: Transmission System Pipes and Flues Module 04: Ventilation Module 05: Tightness Testing Module 06: Meter Regulator Check Module 07: Appliance Pressures and Gas Rates Module 08: Emergency Isolation Controls and Valves Module 09: Gas Safety Devices and Controls Module 10: Gas Warning Labelling Module 11: Emergency and Evacuation Procedures Module 12: Chimney Standards, Inspection, and Testing Module 13: Gas Appliances and Safety Course 06: Level 2 Health and Safety in the Workplace Module 01: Health and Safety at Work and the Laws Module 02: Managing for Health and Safety Module 03: Risk Assessment and Common Risks Module 04: Workplace Health, Safety and Welfare Module 05: Accidents and Ill Health at Work Module 06: Safety in Different Work Settings Module 07: Work Equipment Hazards and Risk Control Module 08: Other Health and Safety Hazards at Work Each topic has been designed to deliver more information in a shorter amount of time. This makes it simple for the learners to understand the fundamental idea and apply it to diverse situations. Certification CPD Accredited (CPD QS) Certificate Digital (PDF) & Hardcopy certificates are available Who is this course for? Anyone from any background can enrol in this Lab Technician Training bundle. But in particular, this course is ideal for- Clinical Laboratory Practitioners Students Teachers Biomedical engineers Requirements Students seeking to enrol for Lab Technician Training course should meet the following requirements; Basic knowledge of English Language, which already you have Be age 16 years or above Basic Knowledge of Information & Communication Technologies for studying online or digital platform. Stable Internet or Data connection in your learning devices. Career path After completing this course, you can explore trendy and in-demand jobs related to Lab Technician Training, such as- Production Lab Technician Material Laboratory Technician QC Laboratory Technician Chemical Laboratory Technician Lab Technician Apprenticeship R&D Laboratory Technician Research Technician Explore each of the roles available and how you can start your career in Lab Technician. Certificates Certificate of completion Digital certificate - Included

Project Management Fundamentals: Virtual In-House Training Many projects are performed by highly competent and effective people who have little or no project management training. They perform projects like process improvement, marketing campaign development, new product development, event planning and production, and other 'tasks' which are projects. Project Management Fundamentals (PMF) is designed to support those people who need a solid foundation in project management, without being unnecessarily burdened to learn it while on the job. The course offers practical skills, concepts, and principles that can be taken back to the workplace, along with insights needed to adapt them to specific project environments. In today's environment, that means possibly adapting to Agile / Iterative methods. So, we have recently added key Agile concepts to provide a basic understanding of shifting towards agility. Since PMF's course goal is to achieve quality performance by learning effective planning and control, the focus is on a process orientation and an analytical, systems-oriented approach. Together, these frameworks promote project-related problem solving and decision-making skills necessary for real world projects. They honor project needs for collaboration, clear communications among people, and interpersonal and relationship skills. Recognition of these needs are woven throughout PMF, but are highlighted in two specific areas: Module 2 - People and Projects Module 8 - Executing, Communicating, and Developing the Team

Overview This comprehensive course on Dealing with Conflict at Work will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Dealing with Conflict at Work comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast-track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Dealing with Conflict at Work. It is available to all students, of all academic backgrounds. Requirements Our Dealing with Conflict at Work is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Learning this new skill will help you to advance in your career. It will diversify your job options and help you develop new techniques to keep up with the fast-changing world. This skillset will help you to- Open doors of opportunities Increase your adaptability Keep you relevant Boost confidence And much more! Course Curriculum 8 sections • 23 lectures • 01:26:00 total length •Welcome to the Course: 00:03:00 •What are Conflict and Conflict Management?: 00:03:00 •The Rational and Irrational Sources of Conflict: 00:03:00 •The Effects of Respect on Conflict: 00:04:00 •How to Use Respect to Help Resolve Conflict: 00:05:00 •How Communication Works: 00:05:00 •How we listen: The Four Listening Levels: 00:05:00 •How to Listen Well: 00:04:00 •How Personality Types Conflict: 00:02:00 •How Specific Personalities Clash at Work: 00:04:00 •How to Avoid Personality Clash: 00:02:00 •Resistance: It's Not Conflict yet.: 00:02:00 •The Onion Model of Resistance: 00:07:00 •The Signs of Conflict Escalation: 00:03:00 •The Strategies for Handling Conflict: 00:06:00 •Conflict De-escalation Process: 00:03:00 •Conflict Handling Modes - The Thomas-Kilmann Model: 00:02:00 •The Five Thomas-Kilmann Modes: 00:06:00 •Getting Help from a Third Party: 00:05:00 •How to Recover from a Broken (Professional) Relationship: 00:05:00 •Good Conflict and Bad Conflict: 00:04:00 •The Secret to Avoiding Conflict: 00:03:00 •Assignment - Dealing with Conflict at Work: 00:00:00

Overview This comprehensive course on CompTIA Healthcare IT Technician will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This CompTIA Healthcare IT Technician comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this CompTIA Healthcare IT Technician. It is available to all students, of all academic backgrounds. Requirements Our CompTIA Healthcare IT Technician is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Learning this new skill will help you to advance in your career. It will diversify your job options and help you develop new techniques to keep up with the fast-changing world. This skillset will help you to- Open doors of opportunities Increase your adaptability Keep you relevant Boost confidence And much more!   Course Curriculum 6 sections • 27 lectures • 06:02:00 total length •Core Concepts in Healthcare IT 00:06:00 •EMR EHR Issues: 00:05:00 •Regulations, Standards, and Stakeholders: 00:14:00 •HIPAA Controls and Compliance: 00:08:00 •Healthcare Organizations: 00:14:00 •Medical Terminology, Equipment, and Software: 00:12:00 •Medical Coding and Billing: 00:05:00 •Medical Computer Interfaces: 00:07:00 •Roles and Responsibilities: 00:10:00 •Manage Communication and Ethics Issues: 00:15:00 •Legal Best Practices, Requirements, and Documentation: 00:09:00 •Medical Document Imaging: 00:04:00 •Sanitation Management: 00:03:00 •Computing Essentials: 00:05:00 •Networking: 00:33:00 •Manage Servers and Software: 00:27:00 •Hardware Support: 00:14:00 •Set Up a Workstation: 00:08:00 •Troubleshoot Basic IT Issues: 00:15:00 •Troubleshoot Medical IT Issues: 00:20:00 •Implementation of an EMR EHR System: 00:34:00 •Change Control: 00:08:00 •Manage Physical and Logical Security: 00:36:00 •Implement Security Best Practices and Threat Mitigation Techniques: 00:13:00 •Manage Remote Access: 00:06:00 •Manage Wireless Security: 00:15:00 •Perform Backups and Disaster Recovery: 00:16:00

Overview Skilled Service Helpdesk & Technical Support Course are in high demand in the tech industry, and their supply is limited. Are you prepared to enter this exciting industry and start a rewarding, fast-paced career?We'll provide you the skills and information you need to succeed in all facets of service helpdesk administration and to boldly traverse the demanding world of technical support.This is a starting point for your career, not just a course. Consider resolving issues, overcoming expectation, and advancing your profession with companies that actively promote your abilities. Consider yourself as the tech-savvy hero who saves the day for your clients by overcoming obstacles.Realise your potential. Start your journey towards a fulfilling career in technical support and service helpdesk. Open up a world of options by joining now! How will I get my certificate? Upon successful completion of the Skilled Service Helpdesk & Technical Support Course, obtaining your certificate is a straightforward process. Here's how it works: Course Completion: Once you've successfully finished the course, you'll be eligible to receive your certificate. Order Your Certificate: You can conveniently order your certificate directly through our platform. Who is This course for? There is no experience or previous qualifications required for enrolment on this Service Helpdesk & Technical Support Course. It is available to all students, of all academic backgrounds. Requirements Our Service Helpdesk & Technical Support Course is designed for maximum flexibility and accessibility: It is optimised for use on PCs, Macs, laptops, tablets, and smartphones. Study easily on your tablet or smartphone, accessible with any Wi-Fi connection. No time limit for completion; study at your own pace and on your own schedule. Basic English proficiency is required to ensure effective learning. Career Path Having this qualification will enhance your CV and open you up to multiple sectors, such as : Tech Support Specialist: £20k - £40k per year Helpdesk Analyst: £25k - £45k per year Service Desk Manager: £30k - £55k per year Desktop Support Tech: £22k - £38k per year Customer Support Rep: £18k - £30k per year Note: Salaries vary based on experience, location, and industry. Course Curriculum 16 sections • 16 lectures • 09:13:00 total length •Managing Interoffice Calls and Voicemail: 00:11:00 •Aspects of Phone Etiquette: 00:32:00 •Business Telephone Skills: 00:20:00 •Building Rapport Over the Phone: 00:25:00 •Inbound and Outbound Calls: 00:17:00 •Active Listening and Managing Tough Callers: 00:29:00 •Mail Services and Shipping: 00:26:00 •Intra Organisation Dealings: 00:36:00 •Problem Solving over the Phone: 01:05:00 •Record Keeping and Filing Systems: 00:29:00 •Business Writing Skills: 00:42:00 •Organisational Skills: 01:17:00 •Communication Skills: 00:26:00 •Customer Relationship Management: 00:43:00 •Effective Planning and Scheduling: 00:47:00 •InvoicingPetty Cash: 00:28:00

The 2-hour Baby & Child First Aid class covers CPR, Choking, Bumps, Burns, Breaks, Bleeding, Febrile Seizures and Meningitis & Sepsis Awareness and will give everyone who attends the peace of mind they deserve.