12850 Communication courses

Overview This comprehensive course on Phone-Based Customer Service will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Phone-Based Customer Service comes with accredited certification, which will enhance your CV and make you worthy in the job market. So enroll in this course today to fast track your career ladder. Key Features of the Course: FREE Phone-Based Customer Service CPD-accredited certificate Get a free student ID card with Phone-Based Customer Service (£10 applicable for international delivery) Lifetime access to the Phone-Based Customer Service course materials The Phone-Based Customer Service comes with 24/7 tutor support Get instant access to this Phone-Based Customer Service course Learn Phone-Based Customer Service from anywhere in the world The Phone-Based Customer Service is affordable and simple to understand The Phone-Based Customer Service is an entirely online How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Phone-Based Customer Service. It is available to all students, of all academic backgrounds. Requirements Our Phone-Based Customer Service is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this Phone-Based Customer Service course, it can be studied in your own time at your own pace. Career Path Having these various qualifications of Phone-Based Customer Service will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 4 sections • 15 lectures • 06:13:00 hours total •Module 1: Introduction to Customer Service •Module 2: What's Different about Good Customer Service •Module 3: Customer Relationship Management •Module 4: Customer Service Communication Strategies •Module 5: Aspects of Phone Etiquette •Module 6: Building Rapport Over the Phone •Module 7: Inbound and Outbound Calls •Module 8: Active Listening and Managing Tough Callers •Module 9: Managing Interoffice Calls and Voicemail •Module 10: Problem Solving over the Phone •Module 11: Intra Organization Dealings •Module 12: Measuring Customer Service •Mock Exam - Phone-Based Customer Service •Final Exam - Phone-Based Customer Service •Order Your Certificate

Overview Learn new essential professional skills with the Cleaning Supervisorcourse.This Cleaning Supervisorcourse includes easy to understand, in-depth modules providing learners with thorough, proficient knowledge. It will help you learn how to work safely and accurately with cleaning chemicals, taking you through essential procedures and cleaning guidelines, which will benefit you personally and professionally. Upon completing the course, you can set up your own cleaning business and fast track your career. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this Cleaning Supervisor. It is available to all students, of all academic backgrounds. Requirements Our Cleaning Supervisor is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 2 sections • 20 lectures • 07:05:00 total length •Module 1 The Diversity of Cleaning Jobs: 00:26:00 •Module 2 Cleaning Equipment, Products and Clothing: 00:24:00 •Module 3 House Cleaning: 00:22:00 •Module 4 Food Kitchen and Commercial Kitchen Cleaning: 00:23:00 •Module 5 Bathrooms and Toilets: 00:22:00 •Module 6 Office Cleaning: 00:19:00 •Module 7 Cleaning External Surfaces and Areas: 00:18:00 •Module 8 Dealing with Non-Routine Waste: 00:21:00 •Module 9 Chemical Safety, Keyholding and Alarm Codes for Cleaners: 00:21:00 •Module 10 Starting a Cleaning Business and Planning for it: 00:14:00 •Module 11 Running the Business with Quality Service: 00:22:00 •Module 12 Customer Satisfaction: 00:23:00 •Module 13 Management of Staff: 00:22:00 •Module 14 Marketing, Advertising and Sales: 00:24:00 •Module 15 Expansion Management: 00:17:00 •Module 16 Skills of an Effective Administrator: 00:17:00 •Module 17 Representing Your Boss and Company: 00:36:00 •Module 18 Organisational Skills: 00:27:00 •Module 19 Communication Skills: 00:27:00 •Assignment - Cleaning Supervisor Training Level 6: 00:00:00

Course Overview: In 2022, 78% of professionals attended weekly online meetings, emphasising the evolution of business communications. This course, "Online Meeting Management", provides a comprehensive understanding, spanning the meticulous stages of planning and preparation to mastering the nuances of online platforms and etiquette. Here's a closer look at the curriculum: In the first segment, "Planning and Preparation," which spans 15 minutes, you are guided through the initial steps to orchestrate successful online meetings. The succeeding modules, "Online Meeting Platforms Part - 01" and "Online Meeting Platforms Part - 02," lasting 1 hour, 3 minutes, and 45 minutes, will elucidate various platforms' nuances, empowering you to make informed decisions and streamline your meetings. Lastly, the "Meeting Etiquette and Tips" segment, a concise 13-minute session, will polish your online meeting manners, ensuring you project professionalism and respect in the virtual space. Take the next step in advancing your online meeting management skills. Enrol today and unlock a world of virtual expertise! Key Features of the Course: Accredited CPD certificate. 24/7 Learning Assistance. Engaging learning materials. Who is This Course For? This Online Meeting Management course is designed for professionals, team leaders, educators, and anyone looking to elevate their virtual meeting management skills. Learning Outcome Upon completion of this Online Meeting Management course: Gain expertise in planning and preparing for online meetings. Understand the nuances of various online meeting platforms. Recognise the value of and implement proper meeting etiquette. Utilise advanced functionalities in multiple platforms. Enhance the efficacy of your online interactions. Familiarise with the dos and don'ts of virtual communications. Develop strategies to combat common online meeting challenges. Boost your confidence in handling virtual engagements. Why Enrol in This Course: Elevate your virtual meeting skills with this top-reviewed Online Meeting Management course. Updated recently, it encompasses the latest trends and techniques in online communication. With a rising demand for adept virtual meeting managers, stay ahead of the curve by mastering this sought-after skill. Requirements: A stable internet connection, basic knowledge of online tools, and a passion for learning! Career Path: Upon successful completion of Online Meeting Management course, you can pursue careers such as: Virtual Meeting Coordinator: Avg. UK Salary - £28,000. Corporate Trainer (Online Modules): Avg. UK Salary - £35,000. Remote Team Manager: Avg. UK Salary - £40,000. Virtual Event Planner: Avg. UK Salary - £32,000. E-learning Specialist: Avg. UK Salary - £34,000. Virtual Collaboration Consultant: Avg. UK Salary - £42,000. Online Communications Strategist: Avg. UK Salary - £38,000. Certification: All successful students will receive a recognised CPD certificate. Course Curriculum 5 sections • 5 lectures • 02:16:00 total length •Planning and Preparation: 00:15:00 •Online Meeting Platforms Part - 01: 01:03:00 •Online Meeting Platforms Part - 02: 00:45:00 •Meeting Etiquette and Tips: 00:13:00 •Order your Certificate: 00:00:00

Overview This complete education course will improve your Project Management Training.This wide curriculum gives you the skills and information you need to succeed in this fast-paced industry, and the highly desired CPD accreditation can further improve your resume. With this training, you'll be prepared for a quick rise rather than taking it step by step up the career ladder. Participate now to see how your project management skills increase significantly! Why Choose this Project Management Bundle? FREE Project Management CPD-accredited certificate Get a free student ID card with Project Management training (£10 applicable for international delivery) Lifetime access to the Project Management course materials The Project Management program comes with 24/7 tutor support Get instant access to this Project Management course Learn Project Management training from anywhere in the world The Project Management training is affordable and simple to understand The Project Management training is entirely online How will I get my Project Management certificate? Upon successful completion of the Project Management Training course, obtaining your certificate is a straightforward process. Here's how it works: Course Completion: Once you've successfully finished the course, you'll be eligible to receive your certificate. Order Your Certificate: You can conveniently order your certificate directly through our platform. Who is This Project Management course for? There is no experience or previous qualifications required for enrolment on this Project Management Training. It is available to all students, of all academic backgrounds. Requirements Our Project Management Training course is designed for maximum flexibility and accessibility: It is optimised for use on PCs, Macs, laptops, tablets, and smartphones. Study easily on your tablet or smartphone, accessible with any Wi-Fi connection. No time limit for completion; study at your own pace and on your own schedule. Basic English proficiency is required to ensure effective learning. Career Path Having this Project Management qualification will enhance your CV and open you up to multiple sectors, such as : Project Manager: £45k - £90k per year Project Coordinator: £35k - £70k per year Program Manager: £50k - £95k per year Project Analyst: £30k - £65k per year Project Management Consultant: £55k - £100k+ per year Note: Salaries vary based on experience, location, and industry. Course Curriculum 12 sections • 86 lectures • 03:24:00 total length •1.1 Introduction to Project Management: 00:04:00 •1.2 6 Pathways of Project Management: 00:03:00 •1.3 Course Structure: Simplified Framework: 00:01:00 •1.4 System Thinking: 00:01:00 •1.5 Project Timeline: 00:01:00 •1.6 Pyramid Project: 00:03:00 •2.1 Project: 00:02:00 •2.2 Project Management mbmbmbm: 00:01:00 •2.3 The Matrix Environment: 00:04:00 •2.4 Enterprise Environmental Factors and Organisational Process Assets: 00:01:00 •2.5 Project Constraints: 00:01:00 •2.6 Process Groups: 00:03:00 •2.7 Integration Management: 00:02:00 •2.8 Stakeholder Management: 00:01:00 •2.9 Scope Management: 00:01:00 •2.10 Schedule Management: 00:01:00 •2.11 Cost, HR, Quality and Risk Management: 00:02:00 •2.12 Communication and Procurement Management: 00:01:00 •2.13 Knowledge Areas and Process Groups: 00:01:00 •3.1 Develop Project Charter: 00:05:00 •3.2 Project Charter Template: 00:06:00 •3.3 Timeline View of Project Documents: 00:01:00 •4.1 Identify Stakeholders: 00:04:00 •4.2 Stakeholder Register Template: 00:01:00 •4.3 Timeline View of Project Documents: 00:04:00 •5.1 Project Scope: 00:04:00 •5.2 Collect Requirements: 00:02:00 •5.3 Define Project Scope: 00:01:00 •5.4 Create WBS: Work Breakdown Structure: 00:03:00 •5.5 Project Scope Baseline: 00:06:00 •5.6 Timeline View of Project Documents: 00:01:00 •5.7 Microsoft Project: 00:02:00 •5.8 MS Project - User Interface Explained: 00:02:00 •5.9 MS Project - Entering Scope Items: 00:06:00 •6.1 Define Activities: 00:04:00 •6.2 Sequence Activities: 00:02:00 •6.3 Estimating Activity Durations: 00:02:00 •6.4 Develop Schedule Process: 00:01:00 •6.5 Critical Path Method: 00:03:00 •6.6 Compressing Schedule : Crashing and Fast-tracking: 00:03:00 •6.7 Timeline View of Project Documents: 00:01:00 •6.8 Microsoft Project - Entering Activities and Duration: 00:03:00 •6.9 Microsoft Project - Sequencing Activities & Creating Gantt Chart: 00:07:00 •6.10 Microsoft Project - The Project Schedule: 00:06:00 •7.1 Estimated Costs: 00:03:00 •7.2 Determined Budget: 00:01:00 •7.3 Timeline View of Project Documents: 00:01:00 •7.4 Estimate Activity Resources: 00:02:00 •7.5 Timeline View of Project Documents: 00:01:00 •7.6 Plan Quality: 00:04:00 •7.7 Timeline View of Project Documents: 00:01:00 •7.8 Introduction to Risks: 00:03:00 •7.9 Identify Risks: 00:02:00 •7.10 Perform Qualitative Risk Analysis: 00:04:00 •7.11 Perform Quantitative Risk Analysis: 00:01:00 •7.12 Plan Risk Responses: 00:02:00 •7.13 Timeline View of Project Documents: 00:01:00 •8.1 Plan Communication: 00:02:00 •8.2 Timeline View of Project Documents: 00:01:00 •8.3 Plan Procurement: 00:02:00 •8.4 Timeline View of Project Documents: 00:01:00 •9.1 HOW are things done on the project: 00:06:00 •9.2 Develop Project Management Plan: 00:01:00 •9.3 Individual Management Plans: 00:04:00 •9.4 Timeline View of Project Documents: 00:01:00 •9.5 Timeline View of Project Documents-2: 00:01:00 •9.6 Direct and Manage Project Work: 00:04:00 •9.7 Timeline View of Project Documents: 00:01:00 •9.8 Manage Project Knowledge: 00:02:00 •9.9 Timeline View of Project Documents: 00:01:00 •9.10 Monitor and Control Project Work: 00:02:00 •9.11 Timeline View of Project Documents: 00:01:00 •9.12 Perform Integrated Change Control: 00:04:00 •9.13 Steps to perform Change Control: 00:05:00 •9.14 Timeline View of Project Documents: 00:01:00 •9.15 Budget at Completion: BAC: 00:05:00 •9.16 Planned Value: PV: 00:02:00 •9.17 Earned Value: EV: 00:02:00 •9.18 Schedule Variance (SV) & Schedule Performance Index (SPI): 00:02:00 •9.19 Actual Cost(AC), Cost Variance and Cost Performance Index: 00:03:00 •9.20 Budget Forecasting - Estimate at & to completion: 00:06:00 •9.21 Close Project or Phase: 00:03:00 •9.22 Timeline View of Project Documents: 00:01:00 •Resources - Project Management Training: 00:00:00 •Assignment - Project Management Training: 3 days •Order Your Certificate: 00:00:00

Unlock your leadership potential with our Leadership & People Management course! Develop key skills, inspire teams, drive success. Enroll now!

Become a successful telesales executive with our comprehensive course. Learn proven sales techniques, strategies, and etiquette. Boost your earning potential and build a rewarding career in sales.

Description:  Professional development is important for professionals to learn to gain credentials such as academic degrees, training, and workshops that will improve their skill set. To encourage professionals to learn more, they need to be motivated which this course is offering. This course will help any professionals who are struggling in attaining motivation and professional development. You will learn about the concept of success and how you could use this to become successful. It will help boost your confidence to learn the skills to become successful in the profession you chose. Who is the course for? Professionals who want to know how to become successful. People who have an interest in learning about professional skills for success. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Motivation and Professional Development Course is a useful qualification to possess, and would be beneficial to professionals especially for the following careers: Businessmen Content Creator Manager Marketing Specialist Strategist. What is Motivation? Introduction 01:00:00 Kinds of Motivation 00:30:00 An Overview of Motivation Theories 00:30:00 Comprehensive Effective Strategies 01:00:00 Conclusion 00:15:00 Skills for Professional Development Module One - Getting Started 01:00:00 Module Two - What are Soft Skills 00:30:00 Module Three - Communication 01:00:00 Module Four - Teamwork 00:30:00 Module Five - Problem Solving 01:00:00 Module Six - Time Management 01:00:00 Module Seven - Attitude and Work Ethic 01:00:00 Module Eight - Adaptability/Flexibility 01:00:00 Module Nine - Self-Confidence (Owning It) 02:00:00 Module Ten - Ability to Learn from 02:00:00 Module Eleven - Networking 01:00:00 Module Twelve - Wrapping Up 01:00:00 Professional Skills for Success- Activities 00:00:00 Mock Exam Final Exam Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Our Team Leader Programme is designed specifically for new & existing Team Leads & Managers in Healthcare, such as General Practice, Primary & Secondary Care. This programme gives delegates the opportunity to spend time with peers, gain new tools & techniques that enable them to develop & support their team effectively. Building confidence to be able to have more proactive & challenging conversations with team members, supporting managers and reducing escalation.

24-Hour Knowledge Knockdown! Prices Reduced Like Never Before Did you know the UK gas industry employs over 120,000 people? With a growing demand for safe and efficient gas systems, qualified Gas Engineers are in high demand. Are you interested in a rewarding career in a stable industry? This Gas Engineer Diploma might be the perfect first step for you. This comprehensive Gas Engineer Diploma bundle combines five essential courses to prepare you for a successful gas engineering career. You'll gain a thorough understanding of gas systems, from the science behind gas utilization to the safe installation and maintenance of appliances. Delve into oil and gas management, exploring industry practices and regulations. The course on Gas Safety Legislation ensures you're familiar with the legal framework governing gas work in the UK. Additionally, you'll gain insights into geology, the natural source of gas, and the logistics of transporting crude oil and petroleum products. This Systems Engineering & Agile Project Management Bundle Contains 5 of Our Premium Courses for One Discounted Price: Course 01: Gas Engineer Course 02: Oil and Gas Management Course 03: Gas Safety Legislation Course 04: Geology Course 05: Logistics of Crude Oil and Petroleum Products This Gas Engineering training can help you to accomplish your ambitions and prepare you for a meaningful career. So, enrol on this Gas Engineering course today and gear up for excellence! Learning Outcomes of Gas Engineer Diploma Apply gas safety regulations to domestic and commercial settings. Understand the principles of gas combustion and appliance operation. Perform safe and efficient maintenance procedures on gas appliances. Analyze the geological formations containing natural gas reserves. Implement safe and efficient logistics for crude oil and petroleum products. Troubleshoot and resolve common gas engineering problems. Why Choose Us? Get a Free CPD Accredited Certificate upon completion of Gas Engineer Get a free student ID card with Gas Engineer Training program (£10 postal charge will be applicable for international delivery) The Gas Engineer is affordable and simple to understand This course is entirely online, interactive lesson with voiceover audio Get Lifetime access to the Gas Engineer course materials The Gas Engineer comes with 24/7 tutor support Start your learning journey straightaway! *** Course Curriculum *** Course 01: Gas Engineer Module 01: Introduction to Gas Engineering Module 02: Combustion Module 03: Transmission System: Pipes and Flues Module 04: Ventilation Module 05: Tightness Testing Module 06: Meter Regulator Check Module 07: Appliance Pressures and Gas Rates Module 08: Emergency Isolation Controls and Valves Module 09: Gas Safety Devices and Controls Module 10: Gas Warning Labelling Module 11: Emergency and Evacuation Procedures Module 12: Chimney Standards, Inspection and Testing Module 13: Gas Appliances and Safety Course 02: Oil and Gas Management Module 01: Introduction to Oil and Gas Management Module 02: Energy, Economics and Finance in Oil and Gas Module 03: Oil and Gas Project Management Module 04: Managing Oil and Gas Pipelines Module 05: Project Risk Analysis Module 06: Managing Communication and Conflict Module 07: Oil and Gas Health and Safety Course 03: Gas Safety Legislation Module 01: Gas Safety Legislation Module 02: Combustion Module 03: Transmission System: Pipes And Flues Module 04: Ventilation Module 05: Tightness Testing Module 06: Meter Regulator Check Module 07: Appliance Pressures And Gas Rates Module 08: Emergency Isolation Controls And Valves Module 09: Gas Safety Devices And Controls Module 10: Gas Warning Labelling Module 11: Emergency And Evacuation Procedures Module 12: Chimney Standards, Inspection And Testing Module 13: Gas Appliances And Safety =========>>>>> And 2 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99) CPD Hard Copy Certificate: £29.99 CPD 50 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for: Engineers Plumbers DIY enthusiasts Requirements No prior background or expertise is required for this Gas Engineer Diploma bundle. Career path After completing this Gas Engineer Diploma bundle, you are to start your career or begin the next phase of your career. Gas Engineer Service Technician Installer Inspector Consultant Certificates CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. CPD Accredited Hard Copy Certificate Hard copy certificate - £29.99 Please note that International students have to pay an additional £10 as a shipment fee.

Course Content History of Massage Benefits and effects of treatment Associated Anatomy & Physiology Contra-indications & contra-actions to treatment Client care and communication in beauty related industries Aftercare advice Monitor and maintain health and safety practice in the salon Practical demonstration Professional assessment Record cards and data-protection Duration Four days – 10.00am - 4.00pm