12174 Communication courses

Improving Business Writing - How to Write Communications That Are Retrieved, Read and Remembered The writing skills that are taught in school are much different than the writing skills needed for effective business communications. This video introduces a four-stage writing process that utilizes headlining, bottom lining, and chunking techniques to improve the effectiveness of project, program, and business communications. This and other IIL Learning in Minutes presentations qualify for PDUs. Some titles, such as Agile-related topics may qualify for other continuing education credits such as SEUs, or CEUs. Each professional development activity yields one PDU for one hour spent engaged in the activity. Some limitations apply and can be found in the Ways to Earn PDUs section that discusses PDU activities and associated policies. Fractions of PDUs may also be reported. The smallest increment of a PDU that can be reported is 0.25. This means that if you spent 15 minutes participating in a qualifying PDU activity, you may report 0.25 PDU. If you spend 30 minutes in a qualifying PDU activity, you may report 0.50 PDU.

About Course Anger Management & Conflict Resolution Do you struggle to manage your anger? Do you find yourself getting into conflicts with others? If so, this course is for you. In this course, you will learn: What anger is and why we get angry The different types of anger The impact of anger on your relationships and your health How to identify your anger triggers Healthy ways to manage your anger How to resolve conflict effectively This course is perfect for: Anyone who struggles to manage their anger Anyone who wants to improve their communication and conflict resolution skills Supervisors and managers who want to create a more positive and productive work environment By the end of this course, you will be able to: Understand your own anger and what triggers it Use healthy coping mechanisms to manage your anger in a constructive way Communicate effectively and resolve conflicts peacefully This course is also tax deductible as a work-related expense, making it a great investment for supervisors and managers who want to maintain their professional development and upskilling. The course outlines 8 key underlying issues that cause anger and provides practical guidelines to address each of these areas: Unmet needs - threat to safety: Learn how to identify and meet your needs in a healthy way. Grief and loss: Learn how to cope with grief and loss in a healthy way. Boundaries being violated by controlling people: Learn how to set and enforce boundaries with controlling people. Disappointment & smashed pictures or expectations: Learn how to deal with disappointment in a healthy way. Guilt and shame based identity: Learn how to develop a healthy sense of self-worth. Unforgiveness - bitterness, resentment & revenge: Learn how to forgive yourself and others. Vitamin deficiency (eg. Vitamin B3 - Niacin, B6, Zinc etc): Learn about the importance of nutrition in anger management. Substance abuse (alcohol & other drugs): Learn about the impact of substance abuse on anger. Enroll today and start your journey to becoming more anger-resilient and conflict-competent! What Will You Learn? What anger is and why we get angry The different types of anger The impact of anger on your relationships and your health How to identify your anger triggers Healthy ways to manage your anger How to resolve conflict effectively Course Content Anger Management & Conflict Resolution Introduction Introduction Anger Management Module 1 Part 1 Part 2 Anger Management Module 2 Part 1 Part 2 Anger Management Module 3 Part 1 Part 2 A course by George Patriki Dual Diagnosis Consultant Audience Anyone who would like Anyone who struggles to manage their anger Anyone who wants to improve their communication and conflict resolution skills Supervisors and managers who want to create a more positive and productive work environment to understand anger and why it turns into rage.

Master effective Classroom Behavior Management techniques with our comprehensive course. Learn strategies to create a positive learning environment, address challenging behaviors, and promote student engagement. Enroll now to enhance your teaching skills and create a harmonious classroom experience for both teachers and students.

Executive Admin and PA Certification Level 3 Course Description: Are you passionate in Executive Admin profession or a PA, then this is the course for you. Engaging and informative course, ideal for the secretaries, PA's and Administration Assistants who are looking to take the next step in their career. For an organization it is as useful as if you have new team members who are starting out in these fields and are looking to expand their knowledge and skills. Organized into 21 comprehensive, yet easy-to-follow modules, the course covers all the key skills that are needed for this career path, including diary management, handling petty cash and customer service. What's Covered in the Course? The following is covered in detail, plus much more: The key responsibilities and duties that your team member will perform as a PA or administrative assistant; How to effectively manage diaries and make business travel arrangements, including scheduling appointments, booking travel and accommodation and cross-referencing information; Tips on writing and composing professional business documents, including letters and e-mails; How to communicate by telephone in an efficient and professional manner; Time management skills and how to improve productivity by effectively prioritizing and delegating, as well as how to plan work in the most efficient manner; Customer service and how to provide the best possible care for both the customers and the stakeholders of the business, as well as how to appropriately deal with customer complaints and liaise with customers at Reception; Dealing with the financial elements of a PA/administrative role, such as how to invoice and handle petty cash; How to proofread and professionally present different types of documents; Tips on how to set up and run an organized filing system, by effectively categorizing and structuring; Working with key office software, such as Microsoft Outlook, PowerPoint, Excel and Word. How to organize and execute meetings, in order to achieve the best results; Tips on how to improve typing and audio skills. What are the Benefits of the Course? - Admin Course Online There are plenty of benefits in taking the Level 3 Executive Admin and PA Certification: The structured certification can help to accelerate the team member's career; As there are no entry requirements, your team member needn't worry about having the right qualifications, in order to apply; Students can study at their own pace, in a place and at a time that suits them; Upon completion of the course, students can print off their own certificate which is recognized by leaders in the industry. Modules: Module 1: Introduction to the PA Course Module 2 : Diary Management Module 3 : Business Letter Writing Module 4 : Composing Faxes, Memorandums and Emails Module 5 : Telephone Skills as a PA Module 6 : Hotel and Travel Arrangements Module 7 : Filing Systems Module 8 : Time Management Skills Module 9 : Invoicing and Petty cash Module 10 : Customer Care Module 11 : Customer Complaints Management Module 12 : Work Planning Module 13 : Document Presentation and Proofreading Module 14 : Confidence Building Module Module 15: Typing and Audio Skills to Proficient Level (or further if you already Touch Type/Audio Transcribe) Module 16: How to Organise Effective Meetings Module 17: How to use Microsoft Outlook Module 18: How to use Excel - the Basics Module 19 : How to use PowerPoint (Basics) Module 20 : Word Processing with Microsoft Word Module 21 : Customer Communication and Reception Skills Estimated learning time: 17 hours The below video describes the Difference Between a Personal Assistant and an Executive Assistant:

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Give a compliment to your career and take it to the next level. This Copywriting, Proofreading, Contract Management bundle will provide you with the essential knowledge to shine in your professional career. Whether you want to develop skills for your next job or elevate your skills for your next promotion, this Copywriting, Proofreading, Contract Management bundle will help you stay ahead of the pack. Throughout the Copywriting, Proofreading, Contract Management programme, it stresses how to improve your competency as a person in your chosen field while also outlining essential career insights in the relevant job sector. Along with this Copywriting, Proofreading, Contract Management course, you will get 10 premium courses, an originalhardcopy, 11 PDF certificates (Main Course + Additional Courses) Student ID card as gifts. This Copywriting, Proofreading, Contract Management Bundle Consists of the following Premium courses: Course 1: Advanced Diploma in Copywriting Course 2: Contract Manager Diploma Course 3: Proofreading Hacks Course 4: Creative Writing Training Program for Writers Course 5: Screenwriting & Script Writing - Level 5 Course 6: Improve English Spelling, Punctuation, Grammar and Pronunciation Course 7: Writing Short Story Training Course 8: MS Word Diploma Course 9: Sales: Psychology of Customers Course 10: Digital Marketing and Advertising Level 3 Course 11: Effective Communication Skills Enrol now in Copywriting, Proofreading, Contract Management to advance your career, and use the premium study materials from Apex Learning. The bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Copywriting, Proofreading, Contract Management expertise and essential knowledge, which will assist you in reaching your goal. Moreover, you can learn from any place in your own time without travelling for classes. Course Curriculum : OF Course 1: Advanced Diploma in Copywriting Module 1: Introduction Course Overview What is it ? Copywriting at a Glance Module 2: Basics of Copywriting Structure for Most Copywriting Needs Style Writing Techniques Tone of Voice Module 3: Eye-Catching Headlines Importance of Headlines Qualities of a Catchy Headline How to Write a Compelling Headline Headline Templates Module 4: Attention-Grabbing Advertisements Introduction to Advertisement Types of Ads Writing Good Ads Ad Slogans Module 5: Essential Skills Direct Mail Bullet Points Offers Guarantees Product Launch Copy Sales Letter Module 6: Online Copywriting Webpage Email Blogs Social Media E-Zine Adword Module 7: Press Related Press Release Press Ad Newspapers Newsletters Magazines Contract Publishing News Wires Module 8: Print Media Brochures Leaflets Flyers Catalogues Billboards Module 9: Mainstream Media Television Video Scripts The Infomercial Module 10: Other Media Speech Writing Presentations Business Plans Module 11: How to Write Better Copy Writing that Sells Qualities of a Great Copy Value of Punctuation Module 12: Final Tips Search Engine Optimisation Initial Steps to Writing a Copy Getting a Job as a Copywriter Certificate: PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) CPD 115 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Copywriting, Proofreading, Contract Management bundle. Requirements This Copywriting, Proofreading, Contract Management course has been designed to be fully compatible with tablets and smartphones. Career path Having this expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included

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24-Hour Knowledge Knockdown! Prices Reduced Like Never Before The field of Special Education Needs (SEN) is both challenging and rewarding, reflecting the diverse needs of learners who require special support. In the UK, statistics show that approximately 15% of students are identified as having SEN, highlighting the critical demand for skilled professionals in this area. Are you passionate about making a difference in the lives of children and young people with special educational needs? This SEN Teaching Assistant course is designed to equip you with the knowledge and skills to become a valuable SEN Teaching Assistant. Perfect your abilities to coordinate quality SEN provision, lead nurseries, implement the EYFS framework, teach core subjects, use phonics strategies, and support children with autism, ADHD and other needs. Satisfy standards from CPD QS while prepping for SENCO, early years teacher and TEFL roles. Learning Outcomes of SEN Teaching Assistant Gain a comprehensive understanding of special educational needs (SEN). Explore effective strategies for supporting students with SEN. Learn high-quality teaching methodologies for SEN learners. Develop skills in communication and interaction with SEN students. Understand the importance of social, emotional, and mental health in SEN. Collaborate effectively with teachers, parents, and other professionals. Enrol now in this SEN Teaching Assistant course covering must-have capabilities expected from nursery managers, SENCOs and primary school teachers. Help every child access their full potential. Why Choose Our SEN Teaching Assistant Course? Get a free student ID card with SEN Teaching Assistant Training Get instant access to this SEN Teaching Assistant course. Learn SEN Teaching Assistant from anywhere in the world The SEN Teaching Assistant is affordable and simple to understand The SEN Teaching Assistant is an entirely online, interactive lesson with voiceover audio Lifetime access to the SEN Teaching Assistant course materials The SEN Teaching Assistant comes with 24/7 tutor support Start your learning journey straightaway with SEN Teaching Assistant! *** Course Curriculum *** Here is the curriculum breakdown of the SEN Teaching Assistant course: Module 01: Special Education Needs (SEN) An Overview Module 02: SEN Support Module 03: High-Quality Teaching for Pupils with SEN Module 04: SEN Teaching Methodologies Module 05: Communication and Interaction Module 06: Cognition and Learning Module 07: Social, Emotional and Mental Health Difficulties Module 08: Sensory or Physical Needs Module 09: Working in Partnership >> Teaching Assistant << Module 01: Teaching Assistant Overview Module 02: Professional Developments for a TA Module 03: Working with the School and Its Policies Module 04: Discussion on Curriculum, Assessment and Monitoring Module 05: Providing the Best Learning Environment and more... >> Autism Awareness << Module 01: Autism Spectrum Disorder (ASD) Module 02: Learning Difficulties Related to Autism Module 03: Autism Diagnosis Module 04: Cognitive Approaches in Autism Module 05: Dealing with Autistic Individuals and more... Assessment Process Once you have completed all the modules in the course, you can assess your skills and knowledge with an optional assignment CPD 130 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this SEN Teaching Assistant course. This course is open to everybody. Our SEN Teaching Assistant may help you further enroling - Level 4 Certification for Higher Level Teaching Assistants (RQF) Level 4 Teaching Assistant Level 4 Certificate of Higher Education Level 4 Higher National Certificate Level 3 Certificate in Teaching, Training, and Assessment Level 4 Certificate in Education and Training Level 4 Certificate - Certificate in Education and Training Requirements You will not need any prior background or expertise to enrol in this SEN Teaching Assistant course. Career path After completing this SEN Teaching Assistant course, you are to start your career or begin the next phase of your career. Certificates CPD Accredited Certificate Digital certificate - £10 CPD Accredited Certificate Hard copy certificate - £29 If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.

Our Level 2 Business Management course is designed by the relevant industry experts so that you can gain excellent theoretical and practical knowledge and skills in business management. In modern businesses, the business administrator or business manager is the key person who contributes effectively to the organisation's success and is considered a leader in contemporary management approaches. This course is designed in such a way to provide candidates with effective knowledge and essential skills that are in demand in modern organisations. This Level 2 Business Management course will teach you more about what it takes to be a manager and business analyst. Through this course, you will gain in-depth knowledge of business management, as well as the roles and responsibilities of business managers in modern organisations. The Level 2 Business Management course will teach you about various business operations such as human resource management, communication management, risk analysis, evaluation and management, and customer relationship management. It will define business managers' roles in all of these operations. Furthermore, through thiscourse, you will learn how teams are formed within an organisation and effectively managed. Learning Outcomes After completing this Level 2 Business Management Course, the learner will be able to: Gain a thorough understanding of Business Management. Understand the basic concepts of Human Resource Management. Understand the basic concepts of Customer Relationship Management. Understand the basic concepts of Performance Management. Understand the basic concepts of Risk Management. Why Choose Level 2 Business Management Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. This Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the Course. ***Level 2 Business Management Bundle Course Course 01: Level 7 Diploma in Facilities Management Course Course 02: Level 5 Negotiation Skills Course Course 03: Level 4 Copywriting Course 04: Level 3 Business Administration Course 05: Minute Taking Course Course 06: Anger Management Course 07: Communication Skills Course ***Other Benefits of this Bundle Course Free 8 PDF Certificate Lifetime Access Free Retake Exam Tutor Support [ Note: Free PDF certificate as soon as completing the Level 2 Business Management Course] ***Level 2 Business Management Course*** Detailed course curriculum of Level 2 Business Management Course Module 01: An Overview of Business Management Understanding Business Management Understanding the Basics of Business Management Understanding the Features of Management Understanding the Aspects of Management Understanding Different Levels of Management Understanding the Functions of Management Understanding the General Principles of Management Module 02: Fundamental Concepts of Human Resource Management Understanding Human Resource Management Identify the Key Factors influencing Human Resources Understanding the Process of Recruiting and Interviewing Understanding the Process of Orientation and Onboarding How to Follow up with New Employees Maintaining Workplace Health and Safety Understanding Workplace Bullying, Harassment and Violence The Process of Disciplining Employees The Process of Dismissal Module 03: Fundamental Concepts of Customers Relationship Management Understanding Who are the Customers The Ways of Establishing Your Attitude The Ways of Identifying and Addressing Customer Needs Understanding In-person Customer Services The Ways of Giving Customer Services Over the Phone The Ways of Providing Electronic Customer Services Module 04: Fundamental Concepts of Performance Management Understanding Performance Management and How it Works Describe the Three-phase Process The Ways of Goal setting The Ways of Establishing a Performance Goal Describe 360-degree Feedbacks vs Traditional Performance Review What is Competency Assessment? Understanding Kolb's Learning Cycle The Ways of Creating a Performance Plan Module 05: Fundamental Concepts of Risk Management The Process of Identifying Hazards and Risks Understanding Everyone's Responsibility Understanding the General Office Safety and Reporting Understanding Business Impact Analysis Understanding Disaster Recovery Plan Describe the Summary of Risk Assessment ---------------- Assessment Method After completing each module of the Level 2 Business Management Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this Level 2 Business Management Course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? **Level 2 Business Management Course The course is ideal for individuals interested in business management and learning more about the business world and its administration. Requirements **Level 2 Business Management Course There are no specific requirements for this Level 2 Business Management Course because it does not require any advanced knowledge or skills. Certificates Certificate of completion Digital certificate - Included

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