12375 Communication courses

Level 3 QLS Endorsed Diploma | 11 CPD Courses & PDF Certificates | CPD Accredited | Lifetime Access

In today’s fast-paced digital landscape, the role of a Customer Support Engineer is more crucial than ever. This course offers a clear and structured pathway to mastering the essential knowledge needed to tackle technical support challenges with confidence. You’ll explore core concepts in troubleshooting, system diagnostics, and client communication—equipping you to handle customer queries with ease and precision. Whether you’re new to the field or looking to refine your approach, this course delivers insight into the technologies and problem-solving techniques that define modern customer support. Designed for busy professionals, the course content is entirely online and thoughtfully crafted to fit into your schedule. Expect engaging modules that balance technical depth with the finesse required to maintain strong customer relationships. With a touch of dry humour to keep things lively, this course transforms complex topics into manageable, memorable lessons that prepare you to excel in a technical support environment. Say goodbye to confusion and hello to clarity, all while enhancing your professional profile. Key Benefits Accredited by CPD Instant e-certificate Fully online, interactive course Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Curriculum Module 01: Managing Interoffice Calls and Voicemail Module 02: Aspects of Phone Etiquette Module 03: Business Telephone Skills Module 04: Building Rapport Over the Phone Module 05: Inbound and Outbound Calls Module 06: Active Listening and Managing Tough Callers Module 07: Mail Services and Shipping Module 08: Intra Organisation Dealings Module 09: Problem Solving over the Phone Module 10: Record Keeping and Filing Systems Module 11: Business Writing Skills Module 12: Organisational Skills Module 13: Communication Skills Module 14: Customer Relationship Management Module 15: Effective Planning and Scheduling Module 16: Invoicing/Petty Cash Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%. Certificate Once you've successfully completed your course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our certifications have no expiry dates, although we do recommend that you renew them every 12 months. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Customer Support Engineer Apprentice training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Customer Support Engineer Apprentice training. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included

Having perfect pitch is a rare quality. In case, perfect pitch is not something everyone born with it; it can be the one that you develop with enough training, practice and guideline. The Perfect Pitching Course is designed to teach you the exact utterance, expression, and inflexion of words to fascinate your audience. Gain the ability to identify general limitations of performing the opening speeches, reference point, present your message like a storyteller so that people listen to intensely and learn some persuasive tactics to grab the attention of your audience. Additionally, learn to talk about specific notes and explore innovative ideas for solving your problems, barriers, and complexities concerning pitching your speech. Who is this course for? Perfect Pitching Course is suitable for anyone who wants to gain extensive knowledge, potential experience and professional skills in the related field. This course is CPD accredited so you don't have to worry about the quality. Requirements Our Perfect Pitching Course is open to all from all academic backgrounds and there is no specific requirements to attend this course. It is compatible and accessible from any device including Windows, Mac, Android, iOS, Tablets etc. CPD Certificate from Course Gate  At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path This course opens a new door for you to enter the relevant job market and also gives you the opportunity to acquire extensive knowledge along with required skills to become successful. You will be able to add our qualification to your CV/resume which will help you to stand out in the competitive job industry. Course Curriculum Introduction Promo Video 00:02:00 The 9 Steps to a Perfect Pitch An Introduction: Why Pitching is Important 00:02:00 Being Concise 00:02:00 Solving their Problem 00:03:00 Telling Them What They Want to Hear 00:02:00 Speaking in Plain English 00:02:00 Grabbing the Listener's Attention 00:03:00 Asking Qualifier Questions 00:03:00 Showing Your Passion 00:03:00 Telling a Consistent Story 00:02:00 Concluding with a Call to Action 00:02:00 Types of Pitches The Pixar Pitch 00:04:00 The Rhyming Pitch 00:01:00 The One-Word Pitch 00:01:00 The Logline Pitch 00:01:00 The Question Pitch 00:01:00 Conclusions Summary 00:02:00 Next steps / further reading 00:01:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

Overview This comprehensive course on Team Building Masterclass will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Team Building Masterclass comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? At the end of the course there will be an online written test, which you can take either during or after the course. After successfully completing the test you will be able to order your certificate, these are included in the price. Who is This course for? There is no experience or previous qualifications required for enrolment on this Team Building Masterclass. It is available to all students, of all academic backgrounds. Requirements Our Team Building Masterclass is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Learning this new skill will help you to advance in your career. It will diversify your job options and help you develop new techniques to keep up with the fast-changing world. This skillset will help you to- Open doors of opportunities Increase your adaptability Keep you relevant Boost confidence And much more!   Course Curriculum 9 sections • 39 lectures • 02:28:00 total length •Introduction: 00:04:00 •Qualities of a Successful Team: 00:04:00 •Goals & Objectives for Working as a Team: 00:05:00 •5 Reasons Why Your Entire Team Should Contribute to Your Content Efforts: 00:05:00 •How Team Members can Support One Another's Well-Being: 00:03:00 •The Five Business Benefits of a Diverse Team: 00:04:00 •Effective Leadership: Why it's Important and How It's Achieved: 00:05:00 •Communicating Effectively as a Team: 00:05:00 •7 Ways to Improve Team Communication: 00:04:00 •Advantages & Disadvantages of Group Cohesiveness & Productivity: 00:04:00 •3 Crucial Steps to Create Role Clarity within Your Team: 00:05:00 •Why Consistency Matters in Leadership: 00:04:00 •Importance of Courtesy in Business Communication: 00:04:00 •Team Building Models: 00:04:00 •Traditional Team Building Model: 00:03:00 •Team Spirit Built from the Top: 00:04:00 •The Cutting Edge Team: 00:05:00 •What Are the Characteristics of a Task Force Group in Business?: 00:03:00 •Team Building Process: 00:05:00 •The Forming Stage: 00:04:00 •The Storming Stage: 00:04:00 •The Norming Stage: 00:04:00 •The Performing Stage: 00:04:00 •The Adjourning Stage: 00:05:00 •Challenges of Managing a Virtual Team: 00:05:00 •The Cyber Team Model: 00:03:00 •How to Communicate With Remote Teams: 00:03:00 •How to Manage Remote Project Teams Effectively: 00:04:00 •10 Ways to Build Positive and Effective Work Relationships: 00:04:00 •7 Ways to Recover Your Team from Focus Loss: 00:04:00 •6 Ways Managers can Increase Team Accountability: 00:04:00 •Team Building Exercises: 00:03:00 •Magic Cane (Helium Stick): 00:03:00 •Barter Puzzle: 00:03:00 •Bridge Build: 00:03:00 •What's my name?: 00:03:00 •Grab Bag Skits: 00:02:00 •Review: 00:03:00 •Assignment -Team Building Masterclass: 00:00:00

The HR Management Diploma and UK Employment Law course provides an essential foundation in understanding the complexities of managing human resources in the modern workplace. This course delves into the key areas of HR management, including recruitment, employee relations, performance management, and compensation, while offering a deep dive into the specifics of UK employment law. Whether you're new to HR or looking to expand your knowledge, this course will help you navigate the ever-changing landscape of employee management and legal frameworks in the UK. In addition to core HR practices, the course offers a detailed exploration of UK Employment Law, covering topics such as employee rights, contracts, dismissal procedures, and health and safety regulations. By the end of the course, you will gain a clear understanding of how to manage HR operations effectively while ensuring your practices align with the law. Designed for those eager to build a career in human resources or enhance their existing expertise, this course equips you with the tools needed to manage people and policies with confidence. ________________________________________________________________________ Key Features: CPD Certified HR Management Diploma and UK Employment Law With Complete Career Guide 10 Instant e-certificate and hard copy dispatch by next working day Fully online, interactive course with audio voiceover Developed by qualified professionals in the field Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum: Module 01: Introduction to Human Resource Module 02: Employee Recruitment and Selection Procedure Module 03: Employee Training and Development Process Module 04: Performance Appraisal Management Module 05: Employee Relations Module 06: Motivation and Counselling Module 07: Ensuring Health and safety at the Workplace Module 08: Employee Termination Module 09: Employer Record and Statistics Module 10: Essential UK Employment Law ________________________________________________________________________ Complete Career Guide for HR Management Diploma and UK Employment Law (A to Z) This isn't just a course; it's your ticket to thriving in the sector and your roadmap to the HR Management. In addition to mastering the essentials of HR Management, you'll also gain valuable skills in CV writing, job searching, communication, leadership, and project management. These 9 complementary courses are designed to empower you at every stage of your journey. Stand out in your career, from crafting a winning CV to excelling in interviews. Develop the leadership skills to inspire your team and efficiently manage projects. This holistic approach ensures you're not just job-ready but career-ready. Enrol today, and let's build your success story together in HR Management. Your dream career starts here! List of career guide courses included in HR Management Diploma and UK Employment Law With Complete Career Guide: Course 01: Professional CV Writing and Job Searching Course 02: Communication Skills Training Course 03: Career Development Training Course 04: Time Management Course 05: Returning to Work Training Course 06: Level 3 Diploma in Project Management Course 07: Leadership Skills Course 08: Body Language Course 09: Interview and Recruitment ________________________________________________________________________ Learning Outcomes: Understand the fundamentals of Human Resource Management. Apply effective recruitment and selection procedures in organisations. Implement employee training and development processes for workforce enhancement. Evaluate and manage performance appraisal effectively. Develop skills in employee relations, motivation, and counselling. Ensure workplace health and safety and handle employee termination proficiently. ________________________________________________________________________ Accreditation All of our courses, including the HR Management Diploma and UK Employment Law With Complete Career Guide course, are fully accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification Once you've successfully completed your HR Management Diploma and UK Employment Law With Complete Career Guide, you will immediately be sent your digital certificates. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our certifications have no expiry dates, although we recommend renewing them every 12 months. Assessment At the end of the HR Management Diploma and UK Employment Law With Complete Career Guide courses, there will be an online assessment, which you will need to pass to complete the HR Management Diploma and UK Employment Law With Complete Career Guide course. Answers are marked instantly and automatically, allowing you to know straight away whether you have passed. If you haven't, there's no limit on the number of times you can take the final exam. All this is included in the one-time fee you paid for the course itself. CPD 100 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This HR Management Diploma and UK Employment Law With Complete Career Guide Course can be taken by anyone who wants to understand more about the topic. With the aid of this course, you will be able to grasp the fundamental knowledge and ideas. Additionally, this HR Management Diploma and UK Employment Law With Complete Career Guide Course is ideal for: Individuals aspiring to enter the field of HR management. Professionals seeking a comprehensive UK employment law understanding. HR personnel aiming to enhance their knowledge and skills. Managers responsible for employee relations and performance. Anyone interested in maintaining workplace health and safety standards. Requirements Learners do not require any prior qualifications to enrol on this HR Management Diploma and UK Employment Law With Complete Career Guide Course. You just need to have an interest in HR Management Diploma and UK Employment Law With Complete Career Guide Course. Career path After completing this HR Management Diploma and UK Employment Law With Complete Career Guide Course you will have a variety of careers to choose from. HR Manager - £30K to 50K/year. Recruitment Specialist - £25K to 40K/year. Training and Development Coordinator - £28K to 45K/year. Employee Relations Advisor - £27K to 42K/year. Health and Safety Officer - £26K to 40K/year. Certificates 10 CPD Accredited e-Certificates Digital certificate - Included 10 CPD Accredited Hard Copy Certificates Hard copy certificate - Included

Elevate your bid writing skills with our comprehensive training course! Learn strategic planning, structured proposal development, and effective client-focused approaches. Master the art of identifying unique selling points, estimating accurately, and pricing competitively. Join us to build your expertise in proposal writing and enhance your success in the competitive world of bidding. Unlock new career opportunities and boost your organization's project-winning capabilities. Enroll now for a transformative learning experience!

The Operations Agent is a wonderful learning opportunity for anyone who has a passion for this topic and is interested in enjoying a long career in the relevant industry. It's also for anyone who is already working in this field and looking to brush up their knowledge and boost their career with an acknowledged certificate. This Operations Agent consists of several modules that take around 5 hours to complete. The course is accompanied by instructional videos, helpful illustrations, how-to instructions and advice. The course is offered online at a very affordable price. That gives you the ability to study at your own pace in the comfort of your home. You can access the modules from anywhere and from any device. Why Choose this Course? Earn a digital Certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full tutor support on weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Method of Assessment To verify your enhanced skills in the subject, we recommend that you also complete the assignment questions. These can be completed at any time which is convenient for yourself and will be assessed by our in-house specialised tutors. Full feedback will then be given on your current performance, along with any further advice or support. Certification Upon successful completion of the course, you will be able to obtain your course completion e-certificate free of cost. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Course Content Module 01: Introduction to Operations Management Introduction to Operations Management 00:19:00 Module 02: Project Management Project Management 00:18:00 Module 03: Business Development and Succession Planning Business Development and Succession Planning 00:25:00 Module 04: Process Management Process Management 00:23:00 Module 05: Supply Chain Management Supply Chain Management 00:22:00 Module 06: Planning & Forecasting Operations Planning & Forecasting Operations 00:21:00 Module 07: Procurement & Purchasing Management Procurement & Purchasing Management 00:19:00 Module 08: Manufacturing & Delivery Operations Manufacturing & Delivery Operations 00:15:00 Module 09: Quality Management Quality Management 00:19:00 Module 10: Managing Risk and Recovery Managing Risk and Recovery 00:25:00 Module 11: Communication Skills Communication Skills 00:25:00 Module 12: Negotiation Techniques Negotiation Techniques 00:15:00 Module 13: Business Writing Skills Business Writing Skills 00:40:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Maternity Care Assistant Course is a wonderful learning opportunity for anyone who has a passion for this topic and is interested in enjoying a long career in the relevant industry. It's also for anyone who is already working in this field and looking to brush up their knowledge and boost their career with a recognised certification. Maternity Care Assistant Course consists of several modules that take around 4 hours to complete. The course is accompanied by instructional videos, helpful illustrations, how-to instructions and advice. The course is offered online at a very affordable price. That gives you the ability to study at your own pace in the comfort of your home. You can access the modules from anywhere and from any device. Why Choose this Course? Earn a digital Certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full tutor support on weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certification Upon successful completion of the course, you will be able to obtain your course completion e-certificate free of cost. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Course Content Maternity Care Assistant Course Module 01: Introduction to Maternity Care Introduction to Maternity Care 00:14:00 Module 02: Terminology and Abbreviations for Maternity Care Assistant Terminology and Abbreviations for Maternity Care Assistant 00:23:00 Module 03: Reproductive Anatomy & Physiology Reproductive Anatomy & Physiology 00:35:00 Module 04: Antenatal Care and Screening Antenatal Care and Screening 00:46:00 Module 05: Support in Labour: Intrapartum Care Support in Labour Intrapartum Care 00:41:00 Module 06: Postnatal Care Postnatal Care 00:21:00 Module 07: Nurture and Nature: The Healthy Newborn Nurture and Nature The Healthy Newborn 00:25:00 Module 08: Infant feeding Infant feeding 00:28:00 Module 09: Newborn Infection Newborn Infection 00:38:00 Module 10: Care During the Third Stage of Labour Care During the Third Stage of Labour 00:23:00 Module 11: Perinatal mental health Perinatal Mental Health 00:30:00 Module 12: Supporting a Healthy Pregnancy Supporting a Healthy Pregnancy 00:34:00 Module 13: Effective Communication Effective Communication 00:27:00 Module 14: Empathy and Comfort Skills Empathy and Comfort Skills 00:16:00 Module 15: Team Working Team Working 00:19:00 Module 16: Maternity Care Assistance as a Career Maternity Care Assistance as a Career 00:31:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

The Journey Planning Manager is a wonderful learning opportunity for anyone who has a passion for this topic and is interested in enjoying a long career in the relevant industry. It's also for anyone who is already working in this field and looking to brush up their knowledge and boost their career with an acknowledged certificate. This Journey Planning Manager consists of several modules that take around 5 hours to complete. The course is accompanied by instructional videos, helpful illustrations, how-to instructions and advice. The course is offered online at a very affordable price. That gives you the ability to study at your own pace in the comfort of your home. You can access the modules from anywhere and from any device. Why Choose this Course? Earn a digital Certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full tutor support on weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Method of Assessment To verify your enhanced skills in the subject, we recommend that you also complete the assignment questions. These can be completed at any time which is convenient for yourself and will be assessed by our in-house specialised tutors. Full feedback will then be given on your current performance, along with any further advice or support. Certification Upon successful completion of the course, you will be able to obtain your course completion e-certificate free of cost. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Course Content Module 01: Introduction to Operations Management Introduction to Operations Management 00:19:00 Module 02: Project Management Project Management 00:18:00 Module 03: Business Development and Succession Planning Business Development and Succession Planning 00:25:00 Module 04: Process Management Process Management 00:23:00 Module 05: Supply Chain Management Supply Chain Management 00:22:00 Module 06: Planning & Forecasting Operations Planning & Forecasting Operations 00:21:00 Module 07: Procurement & Purchasing Management Procurement & Purchasing Management 00:19:00 Module 08: Manufacturing & Delivery Operations Manufacturing & Delivery Operations 00:15:00 Module 09: Quality Management Quality Management 00:19:00 Module 10: Managing Risk and Recovery Managing Risk and Recovery 00:25:00 Module 11: Communication Skills Communication Skills 00:25:00 Module 12: Negotiation Techniques Negotiation Techniques 00:15:00 Module 13: Business Writing Skills Business Writing Skills 00:40:00 Assignment Assignment - Journey Planning Manager 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

The Traffic Management Specialist is a wonderful learning opportunity for anyone who has a passion for this topic and is interested in enjoying a long career in the relevant industry. It's also for anyone who is already working in this field and looking to brush up their knowledge and boost their career with an acknowledged certificate. This Traffic Management Specialist consists of several modules that take around 5 hours to complete. The course is accompanied by instructional videos, helpful illustrations, how-to instructions and advice. The course is offered online at a very affordable price. That gives you the ability to study at your own pace in the comfort of your home. You can access the modules from anywhere and from any device. Why Choose this Course? Earn a digital Certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full tutor support on weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Method of Assessment To verify your enhanced skills in the subject, we recommend that you also complete the assignment questions. These can be completed at any time which is convenient for yourself and will be assessed by our in-house specialised tutors. Full feedback will then be given on your current performance, along with any further advice or support. Certification Upon successful completion of the course, you will be able to obtain your course completion e-certificate free of cost. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Course Content Module 01: Introduction to Operations Management Introduction to Operations Management 00:19:00 Module 02: Project Management Project Management 00:18:00 Module 03: Business Development and Succession Planning Business Development and Succession Planning 00:25:00 Module 04: Process Management Process Management 00:23:00 Module 05: Supply Chain Management Supply Chain Management 00:22:00 Module 06: Planning & Forecasting Operations Planning & Forecasting Operations 00:21:00 Module 07: Procurement & Purchasing Management Procurement & Purchasing Management 00:19:00 Module 08: Manufacturing & Delivery Operations Manufacturing & Delivery Operations 00:15:00 Module 09: Quality Management Quality Management 00:19:00 Module 10: Managing Risk and Recovery Managing Risk and Recovery 00:25:00 Module 11: Communication Skills Communication Skills 00:25:00 Module 12: Negotiation Techniques Negotiation Techniques 00:15:00 Module 13: Business Writing Skills Business Writing Skills 00:40:00 Assignment Assignment - Traffic Management Specialist 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.