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12175 Communication courses

Level 3 Diploma in Telemarketing

4.3(43)

By John Academy

Description: Telemarketing is a direct market technique for selling goods and services, making appointments, and generating sales leads over the telephone. This Level 3 Diploma in Telemarketing will teach you how to communicate effectively over the telephone, develop your telemarketing script, and close a sale. You will learn how to use the telephone and where it fits into our sales and marketing mix, and how telemarketing can add to your sales strategy. So, if you are thinking to use telemarketing to increase your sales success you can join this course now. Learning Outcomes: Create belief along with your customers and colleagues Promote your sales approach so as to make progress for success with cold calling Locate the paths to have an approving impression Figure out negotiation plans that will transform you to a stronger seller Make a script for maximising your proficiency over the phone Knowing the rules of saying as well as asking to promote interest, deal with the objections, as well as terminate the sale Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Level 3 Diploma in Telemarketing is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Level 3 Diploma in Telemarketing is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Level 3 Diploma in Telemarketing Course Overview 00:15:00 Verbal Communication 00:30:00 To Serve and Delight 00:15:00 Exceptional Things about Telephone Sales 00:30:00 It's More Than Just a Phase 00:30:00 Communication Essentials 01:00:00 Developing Your Script 00:45:00 Pre-Call Planning 00:15:00 Phone Tag and Call Backs 00:15:00 Following Up 00:15:00 Closing the Sale 00:15:00 Mock Exam Mock Exam- Level 3 Diploma in Telemarketing 00:20:00 Final Exam Final Exam- Level 3 Diploma in Telemarketing 00:20:00 Order Your Certificates and Transcripts Order Your Certificates and Transcripts 00:00:00

Level 3 Diploma in Telemarketing
Delivered Online On Demand5 hours 25 minutes
£11.99

Microsoft Office 2013 Lync Essentials - Complete Video Course

4.3(43)

By John Academy

Description: Lync 2013 is a communication tour. By taking this Microsoft Office 2013 Lync Essentials - Complete Video Course you will get the knowledge and skills to setup Lync 2013, use presence, IM and Contacts, make audio and video calls, and schedule, join and conduct Lync meetings. Here, you will learn how to sign into Lync 2013, or how to get oriented to the interface, you will also learn how to establish Lync options and how to add contacts and groups. At first, you need a Microsoft account before you can utilize Lync. After signing in you will get the Lync Interface. For the organizations that want a scalable solution, Microsoft recommends using a hardware load balancer to distribute the traffic among multiple Lync servers. This course will give you the option to build a strong communication system which will be very helpful for you or your organization. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Microsoft Office 2013 Lync Essentials - Complete Video Course is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Microsoft Office 2013 Lync Essentials - Complete Video Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Setup Lync 2013 Sign In and Get Oriented FREE 00:06:00 Establish Lync Options 00:07:00 Add Contacts and Groups 00:05:00 Presence, IM and Contacts Use Presence 00:06:00 Send and Receive IM's 00:10:00 Use Conversation History 00:04:00 Use the Contact Card 00:04:00 Make Audio and Video Calls Make an Audio Call 00:10:00 Make a Video Call 00:04:00 Schedule, Join and Conduct Lync Meetings Schedule a Meeting 00:09:00 Join a Meeting 00:05:00 Conduct a Meeting 00:14:00 Mock Exam Mock Exam- Microsoft Office 2013 Lync Essentials - Complete Video Course 00:20:00 Final Exam Final Exam- Microsoft Office 2013 Lync Essentials - Complete Video Course 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Microsoft Office 2013 Lync Essentials - Complete Video Course
Delivered Online On Demand2 hours 4 minutes
£11.99

Introduction to Vaccination

4.5(3)

By Studyhub UK

Overview Uplift Your Career & Skill Up to Your Dream Job - Learning Simplified From Home! Kickstart your career & boost your employability by helping you discover your skills, talents and interests with our special Introduction to Vaccination Course. You'll create a pathway to your ideal job as this course is designed to uplift your career in the relevant industry. It provides professional training that employers are looking for in today's workplaces. The Introduction to Vaccination Course is one of the most prestigious training offered at StudyHub and is highly valued by employers for good reason. This Introduction to Vaccination Course has been designed by industry experts to provide our learners with the best learning experience possible to increase their understanding of their chosen field. This Introduction to Vaccination Course, like every one of Study Hub's courses, is meticulously developed and well researched. Every one of the topics is divided into elementary modules, allowing our students to grasp each lesson quickly. At StudyHub, we don't just offer courses; we also provide a valuable teaching process. When you buy a course from StudyHub, you get unlimited Lifetime access with 24/7 dedicated tutor support. Why buy this Introduction to Vaccination? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Introduction to Vaccination there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for free. Original Hard Copy certificates need to be ordered at an additional cost of £8. Who is this course for? This Introduction to Vaccination course is ideal for Students Recent graduates Job Seekers Anyone interested in this topic People already working in the relevant fields and want to polish their knowledge and skill. Prerequisites This Introduction to Vaccination does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Introduction to Vaccination was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This Introduction to Vaccination is a great way for you to gain multiple skills from the comfort of your home. Course Curriculum Module 1: Introduction to Vaccine and Vaccination Introduction to Vaccine and Vaccination 00:28:00 Module 2: Types of Vaccine Types of Vaccine 00:35:00 Module 3: Immunology and Immunisation Immunology and Immunisation 00:24:00 Module 4: Vaccine Safety Vaccine Safety 00:20:00 Module 5: Communication Communication 00:32:00 Module 6: Vaccines in Pandemic Vaccines in Pandemic 00:18:00

Introduction to Vaccination
Delivered Online On Demand2 hours 37 minutes
£10.99

Level 1 Diploma in Behaviour Management and Business Etiquette

5.0(1)

By Empower UK Employment Training

Level 1 Diploma in Behaviour Management and Business Etiquette Introduce yourself to Business Ethics & Etiquette in the Level 1 Diploma in Business Behaviour Management. Explore the nuances of Global Business Etiquette, vital for effective Business Behaviour Management. Learning Outcomes: Summarise Business Ethics in Business Behaviour Management. Explain Business Etiquette in Business Behaviour Management. Assess Business Behaviour Management environment. Implement Business Behaviour Management in billing. Adapt Business Behaviour Management in global etiquette. More Benefits: LIFETIME access Device Compatibility Free Workplace Management Toolkit Level 1 Diploma in Behaviour Management and Business Etiquette Course Syllabus Business Behaviour Management Fundamentals: Acquire a foundational understanding of Business Behaviour Management, emphasising the principles of business ethics and workplace conduct. Master Business Behaviour Management Skills: Learn vital Business Behaviour Management techniques, focusing on communication etiquette and professional attire. Navigate Business Behaviour Management Environment: Gain insights into the dynamic Business Behaviour Management milieu, including organisational culture and workplace norms. Business Behaviour Management in Billing: Grasp key financial practices within Business Behaviour Management, from invoicing to ethical billing procedures. Dining Etiquette in Business Behaviour Management: Master dining etiquette through the lens of Business Behaviour Management, covering table manners and professional dining conduct. Global Business Behaviour Management: Expand your Business Behaviour Management expertise to a global scale, exploring cross-cultural communication and international business etiquette.

Level 1 Diploma in Behaviour Management and Business Etiquette
Delivered Online On Demand1 hour 12 minutes
£5

Level 3 Advanced Diploma in Accounting and Finance With Complete Career Guide Course

5.0(2)

By Training Express

The Level 3 Advanced Diploma in Accounting and Finance offers a robust understanding of financial principles and practices, designed to equip you with the essential knowledge to succeed in the financial sector. Through this course, you’ll delve into the core aspects of accounting, budgeting, and financial reporting. Whether you’re aiming for a role in corporate finance, accounting, or financial analysis, this diploma will give you a solid foundation in managing financial records and understanding complex financial strategies. With a focus on theory combined with an in-depth look at the key financial practices, this course ensures that you are well-prepared for the demands of a rapidly evolving industry. The qualification covers important topics, such as tax, auditing, financial planning, and accounting software, giving you the tools you need to navigate the ever-changing landscape of finance. If you're looking to build a successful career in finance, this course provides all the building blocks to ensure you’re fully equipped for the future. In addition, with a global demand for finance professionals, this diploma can open doors to various career opportunities within the finance sector. ________________________________________________________________________ Key Features: CPD Certified Level 3 Advanced Diploma in Accounting and Finance With Complete Career Guide 10 Instant e-certificate and hard copy dispatch by next working day Fully online, interactive course with audio voiceover Developed by qualified professionals in the field Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum: Fundamentals of Financial Accounting Module 01: Introduction to Accounting Module 02: The Role of an Accountant Module 03: Accounting Concepts and Standards Module 04: Double-Entry Bookkeeping Module 05: Balance Sheet Module 06: Income statement Module 07: Financial statements Module 08: Cash Flow Statements Module 09: Understanding Profit and Loss Statement Module 10: Financial Budgeting and Planning Module 11: Auditing Finance & Investment Module 12: Introduction to Finance Module 13: Essential Skill for Financial Advisor Module 14: Financial Planning Module 15: Wealth Management and Guide to Make Personal Financial Statements Module 16: Financial Risk Management and Assessment Module 17: Investment Planning Module 18: Divorce Planning Module 19: Google Analytics for Financial Advisors ________________________________________________________________________ Complete Career Guide for Level 3 Advanced Diploma in Accounting and Finance(A to Z) This isn't just a course; it's your ticket to thriving in the sector and your roadmap to the Accounting and Finance. In addition to mastering the essentials of Accounting and Finance, you'll also gain valuable skills in CV writing, job searching, communication, leadership, and project management. These 9 complementary courses are designed to empower you at every stage of your journey. Stand out in your career, from crafting a winning CV to excelling in interviews. Develop the leadership skills to inspire your team and efficiently manage projects. This holistic approach ensures you're not just job-ready but career-ready. Enrol today, and let's build your success story together in Accounting and Finance. Your dream career starts here! List of career guide courses included in Level 3 Advanced Diploma in Accounting and Finance With Complete Career Guide: Course 01: Professional CV Writing and Job Searching Course 02: Communication Skills Training Course 03: Career Development Training Course 04: Time Management Course 05: Returning to Work Training Course 06: Level 3 Diploma in Project Management Course 07: Leadership Skills Course 08: Body Language Course 09: Interview and Recruitment ________________________________________________________________________ Learning Outcomes: Demonstrate proficiency in fundamental financial accounting principles and practices. Apply double-entry bookkeeping techniques and prepare comprehensive financial statements. Evaluate and interpret financial statements, including balance sheets and cash flow statements. Develop advanced skills in financial budgeting, planning, and risk management. Gain expertise in investment planning, wealth management, and financial advisory. Utilize Google Analytics for informed decision-making in financial advisory. ________________________________________________________________________ Accreditation All of our courses, including the Level 3 Advanced Diploma in Accounting and Finance With Complete Career Guide, are fully accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification Once you've successfully completed your Level 3 Advanced Diploma in Accounting and Finance With Complete Career Guide, you will immediately be sent your digital certificates. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our certifications have no expiry dates, although we recommend renewing them every 12 months. Assessment At the end of the courses, there will be an online assessment, which you will need to pass to complete the course. Answers are marked instantly and automatically, allowing you to know straight away whether you have passed. If you haven't, there's no limit on the number of times you can take the final exam. All this is included in the one-time fee you paid for the course itself. CPD 100 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Aspiring accountants and finance professionals seeking advanced knowledge. Individuals interested in financial planning and wealth management careers. Those aiming to enhance their skills for financial advisory roles. Professionals looking to specialize in investment and risk management. Anyone desiring a comprehensive career guide in accounting and finance. Career path Financial Analyst - £40K to £60K/year. Certified Public Accountant - £45K to £70K/year. Investment Manager - £50K to £80K/year. Financial Advisor - £35K to £60K/year. Audit Manager - £45K to £70K/year. Certificates 10 CPD Accredited e-Certificates Digital certificate - Included 10 CPD Accredited Hard Copy Certificates Hard copy certificate - Included

Level 3 Advanced Diploma in Accounting and Finance With Complete Career Guide Course
Delivered Online On Demand1 hour
£50

GPON and FTTx networks

5.0(3)

By Systems & Network Training

GPON and FTTx networks training course description Designed to benefit those requiring an in depth knowledge of the principles and applications of Ten Gigabit and Gigabit Passive Optical Networking and Fibre to the X in NG Networks applications and their associated equipment, its flexibility and function within a modern transmission network. Using an effective mix of 'hands on' equipment instruction and correlation to theory based learning the delegate will gain a complete understanding of the equipment and the tasks to be undertaken in a real life situation. What will you learn Compare PON/FTTx systems. Explain network elements and designs. Support applications and network interfaces. List circuit provisioning and bandwidth requirements. Understand upstream & downstream issues. Describe headend & network elements/OLT-ONT. Perform network testing with OTDR test sets. GPON and FTTx networks training course details Who will benefit: Anyone working with GPON and FTTx. Prerequisites: Introduction to data communications and networking. Duration 5 days GPON and FTTx training course contents FTTN, FTTC, FTTH SMF, MMF, Fibre safety and properties (dispersion/attenuation), Fibre reel cables and types, Fibre installation and air blown fibre, Transmitters and receivers - power budget/laser classes. Fibre to the home (FTTH), FTTC (Fibre to the Cabinet), FTTN (Fibre to the node) , FTTD (Fibre to the desk), FFTH topologies and wavelengths, Active or passive optical network. WDM equipment and GPON OSP design Wavelength considerations, WDM/DWDM/CWDM, EDFA optical amplification, AWG (Arrayed Waveguide Grating) splitters , Couplers (splitters) and losses, Optical splitters 1x2, 1x4, 1x8, 1x16, 1x32, 1x64, 2x64. PON variants Gigabit passive optical network (GPON), Gigabit Ethernet passive optical network (GEPON), Time division PON (TDM-PON), Wave Division Multiplexing PON (WDM-PON), 1Gbps, 10Gbps, 40Ggps, 100Gbps FSAN (Full Service Access Network) NGA (Next Generation Access), Strategies for TDM-PON to WDM-PON migration, Architecture of NG-PON (hybrid WDM/TDM PON), Additional services than triple play. GEPON design GPON OSP centralized and distributed design, GPON PON splitters x4 x8 x32, Fibre splice trays /cassette trays & enclosures, GPON field testing and installation verification, GPON physical layer testing, Optical time domain reflectometer (OTDR), Optical power source & meter, Optical return loss (ORL), APON/BPON/GPON/EPON comparisons. GPON ITU-T G.984.1 Reference model, terminology & architecture, Access network system management functions. ONT & OLT functional block examples. FTTx scenarios, 4 switching arrangements for external access network backup. GPON ITU-T G.984.2 Physical layer, Enhancement band, Bit rate and wavelengths, FEC and RAMAN. GPON ITU-T G.984.3 Frame structure, GPON encapsulation method (GEM), GTC adaptation and framing sublayer protocol stack, Status reporting & traffic monitoring DBA (SR-DBA & TM-DBA), Transmission container (T-CONT) types, Downstream & upstream multiplexing, GEM port identifier, Media access control and ONU registration, Extended bandwidth assignment model scheduling architecture, PLOAM & alarm messages, Downstream & Upstream FEC, Process order in a GTC transmit flow. GPON ITU-T G.984.4 and G.988 ONT management and control interface (OMCI) Management interface, Reference model, Typical ONT with SCTE 55-1 or SCTE 55-2 compliancy. GPON ITU-T G.984.5 enhancement band Band options, GPON NGA, Wavelength allocation. GPON ITU-T G.984.6 optical reach extension (G.984.re) Reach extension (RE), OA-based and OEO-based reach extenders, Protection, Reach extender with OTDR blocking filters (BF) and bypass (BYP) filters. GPON ITU-T G.984.7 long reach Quiet Window. 10-GPON ITU-T G.987.1 (XG-PON) Scenarios, reference access network architecture, XG-PON with G-PON through WDM1r, G-PON and XG-PON wavelength allocation, G-PON and XG-PON co-existence with video overlay option, RE migration scenarios. G.989 40Gbps XG-PON2 Functional reference architecture, NG-PON2 system coexistence with legacy systems, Definitions of legacy compatibility terminology. GPON issues and standards GPON components GPON OLT / GPON ONT, GPON management, Operational support systems (OSS), Network management systems (NMS), OMCI (ONT Management control interface), RG (Residential gateway), Data and prioritised voice channel product, GPON broadband-forum standards, Broadband-forum , TR-069 and TR-156, HPNA (home phone network alliance), Powerline carrier (PLC), GPON DLNI G.hn or G.9960, MOCA, FTTH council certification standard for network certification. Fibre-connected home badge, Ethernet in the first mile (EFM), GPON frame synchronization to network timing, Direct clock synchronization interface (BITS), Multiservice access platform (MSAP), Software planning tool, Superconnected cities / voucher scheme. Hands on practical assignments Single and multimode fibre recognition, Fibre Cleaning methods, Checking cleaning with an optical microscope, Optical light source and optical power meter referencing, PON splitter and fibre drum testing with an optical power meter, 6km classroom passive optical network testing with an OTDR at 1310/1550nm, Using decibels (dB's) and decibel milliwats (dBm's), Designing networks up to 20km long using vendor specifications (power budget), Fault finding with a visible fault locator.

GPON and FTTx networks
Delivered in Internationally or OnlineFlexible Dates
£3,697

High Performance Teams Remote Workforce

By Nexus Human

Duration 1 Days 6 CPD hours This course is intended for This course is intended for organizations engaged with remote workforce teams. Overview Upon successful completion of this course, participants will be able to identify and create high performance teams. In this course, teams will learn the importance of developing performance skills while working remotely. Getting Started Workshop Objectives Action Plan Remote Workforce What is a Remote Workforce? Types of Remote Workforce Benefits of a Remote Workforce Materials for Remote Workforce Practical Illustration High Performance Teams What is a High-Performance Team? Benefits of High-Performance Teams Leadership for High Performance Team Understanding Team Dynamics Practical Illustration Characteristics of High-Performance Teams Excellent Communication Goal-Oriented Flexibility Committed Practical Illustration How to Create Teamwork Identify Group & Individual Responsibilities Give Permission to Take Action Build Relationships between Team Members and Management Give Feedback Practical Illustration Types of Communication Virtual Team Meetings Telephone Conferences Email Communication Intranet, Webpage, and Social Media Communication Practical Illustration Training Your Team Telecommute Training Web-based Training Peer Training Training Assessment and Retraining Practical Illustration Types of Communication Tracking Team Performance Counseling Employees Positive Recognition for Employees Training Never Stops! Practical Illustration Effective Team Meeting How-to 43 Have a Clear Agenda Have a Clear Agenda Use Screen Shots or References Create a Safe Place Team Meeting Don?ts Practical Illustration Keep a Happy and Motivated High-Performance Team Watch for Signs of Conflict or Unhappiness Employee Feedback and Concerns Give Opportunities for Additional Education Impart Opportunities for Career Growth Practical Illustration Don?ts? with High Performance Teams Don't Forget to Share Success Don't Delay in Responding Don?t Assign Vague Responsibilities Don?t Lead as a Dictator Practical Illustration Wrapping Up Words from the Wise

High Performance Teams Remote Workforce
Delivered OnlineFlexible Dates
Price on Enquiry

Operations Management Level 5

5.0(1)

By Course Gate

Master the art of operations management with our Level 5 Diploma course. Learn essential skills in project management, supply chain management, and more. Start your journey towards a rewarding career today!

Operations Management Level 5
Delivered Online On Demand37 hours
£11.99

Complete Microsoft Office Skills with Admin, Secretarial & PA (Executive PA)

4.7(47)

By Academy for Health and Fitness

24-Hour Knowledge Knockdown! Prices Reduced Like Never Before ***Best Deal of the Market. Offer Ends Today*** In today's fast-paced business world, administrative roles require diverse skills to thrive and succeed. Our Complete Microsoft Office Skills with Admin, Secretarial & PA (Executive PA) course equips you with the essential knowledge and abilities needed to excel in the field. Whether you're an entry-level professional seeking to kickstart your career or an experienced administrator looking to upskill, this course is your pathway to success. The Complete Microsoft Office Skills with Admin, Secretarial & PA (Executive PA) now comes to you accompanied by a 7 Premium Courses Bundle. Enrol now in this Microsoft Office Complete bundle & get access to the following Office Skills: Admin, Secretarial & PA (Executive PA) with Microsoft Office courses: Course 01: Microsoft Office Skills (Word, Powerpoint, Microsoft Excel) - CPD Certified Course 02: Admin, Secretarial & PA at QLS Level 7 Course 03: Legal Secretary Course 04: UK Employment Law Course 05: Organisational Skills Course for Administrator Course 06: GDPR Course 07: Communication Skills Our Advanced Diploma in Admin, Secretarial & PA at QLS Level 7 course is endorsed by The Quality Licence Scheme & accredited by CPDQS (with 250 CPD points) to make your skill development & career progression more accessible than ever! This Complete Microsoft Office Skills with Admin, Secretarial & PA (Executive PA) course can help you to accomplish your ambitions and prepare you for a meaningful career. So, join us today and gear up for excellence! Student Testimonials - What Our Students Say! ''Comprehensive course on Microsoft Office and administrative skills. Highly recommended!'' Reviewed by Walker ''Great Course and great Customer service. Very Informative'' Reviewed by Bab ''Excellent content. Very well explained. Certainly recommended.'' Reviewed by Denis Jackson Microsoft Office Skills (Excel, Word, Access) with Admin, Secretarial & PA Why Choose Our Office Skills: Admin, Secretarial & PA (Executive PA) Course: Get instant access to this Microsoft Office Skills with Admin, Secretarial & PA (Executive PA) course. Learn Microsoft Office Skills with Admin, Secretarial & PA (Executive PA) essentials from anywhere in the world Microsoft Office Skills with Admin, Secretarial & PA (Executive PA) Course is affordable and simple to understand Microsoft Office Skills with Admin, Secretarial & PA (Executive PA) Course is entirely online, interactive lesson with voiceover audio Lifetime access to the Microsoft Office Skills with Admin, Secretarial & PA (Executive PA) materials Microsoft Office Skills with Admin, Secretarial & PA (Executive PA) comes with 24/7 tutor support. CPD 220 CPD hours / points Accredited by CPD Quality Standards Mastering Microsoft Office: Word, Excel, PowerPoint, and 365 (Promo Videos) 13:54 1: Introduction Video Preview 01:10 2: Introduction Preview 02:58 3: Excel Overview Preview 05:20 4: Start Excel Spreadsheet Preview 04:26 Module 01 - Introduction to Personal Assistant 10:33 5: Introduction to Personal Assistant Preview 10:33 Module 02 - Introduction to Office Administration 07:17 6: Introduction to Office Administration 07:17 Module 03 - Skills of an Effective Administrator 09:19 7: Skills of an Effective Administrator 09:19 Module 04 - Introduction to Reception and Receptionist 14:09 8: Introduction to Reception and Receptionist 14:09 Module 05 - Business Telephone Skills 11:04 9: Business Telephone Skills 11:04 Module 06 - Representing Your Boss and Company 23:02 10: Representing Your Boss and Company 23:02 Module 07 - Business Etiquette 11:26 11: Business Etiquette 11:26 Module 08 - Mail Services and Shipping 17:15 12: Mail Services and Shipping 17:15 Module 09 - Travel Arrangements 14:20 13: Travel Arrangements 14:20 Module 10 - Organising Meeting and Conferences 17:24 14: Organising Meeting and Conferences 17:24 Module 11 - Diary Management and Note taking 14:56 15: Diary Management and Note taking 14:56 Module 12 - Time Management 23:16 16: Time Management 23:16 Module 13 - Record Keeping and Filing Systems 17:30 17: Record Keeping and Filing Systems 17:30 Module 14 - Business Writing Skills 28:36 18: Business Writing Skills 28:36 Module 15 - Organisational Skills 17:06 19: Organisational Skills 17:06 Module 16 - Communication Skills 16:21 20: Communication Skills 16:21 Module 17 - Customer Service 09:54 21: Customer Service 09:54 Module 18 - Effective Planning and Scheduling 33:19 22: Effective Planning and Scheduling 33:19 Module 19 - Invoicing/Petty Cash 18:39 23: Invoicing/Petty Cash 17:39 24: Final Words 01:00 Assessment (Optional) 02:00 25: Assignment on- Advanced Diploma in Admin, Secretarial & PA at QLS Level 7 02:00 Order Your Certificate 02:00 26: Order Your CPD Certificate 01:00 27: Order Your QLS Endorsed Certificate 01:00 Free Course No 01: Legal Secretary 4:00:14 28: Module 01: Understanding the Concept of Paralegal 14:11 29: Module 02: Key Legal Terminology 10:47 30: Module 03: Effective Communication Skills for Paralegals 22:43 31: Module 04: The Legal Workplace & Professionals 28:06 32: Module 05: Law & Legal Systems 22:59 33: Module 06: Contract & Business Law 34:56 34: Module 07: Property Law 11:50 35: Module 08: Wills, Probate, Estate Law 07:59 36: Module 09: Criminal Law 16:32 37: Module 10: Common Paralegal Legal Matters 23:34 38: Module 11: Human Rights 09:56 39: Module 12: Conflict and Conflict Resolution 13:16 40: Module 13: Professional Conduct and Ethics of Paralegals 15:03 41: Module 14: Mandatory Knowledge Fields and Survival Tips for Paralegals 08:22 Free Course No 02: GDPR 1:04:50 42: Module 01: GDPR Basics 10:32 43: Module 02: GDPR Explained 09:51 44: Module 03: Lawful Basis for Preparation 14:13 45: Module 04: Rights and Breaches 14:04 46: Module 05: Responsibilities and Obligations 16:10 Free Course No 03: UK Employment Law 3:23:15 47: Module 01: Basic of Employment Law 16:18 48: Module 02: Legal Recruitment Process 26:45 49: Module 03: Employment Contracts 14:06 50: Module 04: Employee Handbook 13:03 51: Module 05: Disciplinary Procedure 13:56 52: Module 06: National Minimum Wage & National Living Wage 21:58 53: Module 07: Parental Right, Sick Pay & Pension Scheme 31:14 54: Module 08: Discrimination in the Workplace 27:43 55: Module 09: Health & Safety at Work 10:21 56: Module 10: Dismissal, Grievances and Employment Tribunals 20:52 57: Module 11: Workplace Monitoring & Data Protection 06:59 Free Course No 04: Organisational Skills Course for Administrator 43:28 58: Module 01: Remove the Clutter 05:41 59: Module 02: Prioritise 04:16 60: Module 03: Scheduling Your Time 04:21 61: Module 04: To Do Lists 03:35 62: Module 05: Paper and Paperless Storage 04:26 63: Module 06: Organisation in Your Work Area 04:05 64: Module 07: Tools to Fight Procrastination 04:22 65: Module 08: Organizing Your Inbox 04:21 66: Module 09: Avoid the Causes of Disorganization 04:18 67: Module 10: Discipline is the Key to Stay Organized 04:03 Who is this course for? Microsoft Office Skills (Excel, Word, Access) Anyone interested in learning more about the topic is advised to take this Microsoft Office Skills (Excel, Word, Access) with Admin, Secretarial & PA course. This Microsoft Office Skills (Excel, Word, Access) with Admin, Secretarial & PA course is open to everybody. Requirements Microsoft Office Skills (Excel, Word, Access) Anyone interested in learning more about the topic is advised to take this Microsoft Office Skills (Excel, Word, Access) with Admin, Secretarial & PA course. This Microsoft Office Skills (Excel, Word, Access) with Admin, Secretarial & PA course is open to everybody. Our Microsoft Office Skills (Excel, Word, Access) with Admin, Secretarial & PA Course is suitable for anyone interested in: Microsoft Office Specialist (MOS) Microsoft Office Specialist (MOS) Expert Microsoft Office Specialist (MOS) Master Microsoft Specialist certification in Office 365 MS Office User Touch Typing Worker Career path Microsoft Office Skills (Excel, Word, Access) The Microsoft Office Skills (Excel, Word, Access) course teaches you essential skills to help you be more productive in your career. Our Course is suitable for the following: Office Administrator Data Analyst HR Admin Microsoft Office Specialist Receptionist Audio Typist Certificates CPD Accredited Digital Certificate Digital certificate - Included Advanced Diploma in Admin, Secretarial & PA at QLS Level 7 Hard copy certificate - £139 Please note that International students have to pay an additional £10 as a shipment fee.

Complete Microsoft Office Skills with Admin, Secretarial & PA (Executive PA)
Delivered Online On Demand14 hours 48 minutes
£12

Psychology Course Online Level 4

By Lead Academy

Quality Guarantee: Promising training excellence, satisfaction gurantee Accredited by CPD UK & Quality License Scheme Tutor Support Unlimited support via email, till you complete the course Recognised Certification: Accepted by thousands of professional bodies Start Anytime With 1 year access to the course materials Online Learning Learn from anywhere, whenever you want If you want to have a better knowledge of the human condition, our extensive Online Psychology Course is ideal for you. This course describes a wide range of complex concepts and illustrates how they have shaped our understanding of the human mind through the use of powerful principles from many of the major thinkers and theories. This course at a glance Eligible to apply for the insurance Accredited by International Practitioners of Holistic Medicine (IPHM) Accredited by CPD UK Endorsed by Quality Licence Scheme Learn various perspectives of psychology such as biological approach, behaviourist and cognitive approaches, and person-centred approaches Understand social influence such as compliance, obedience, and conformity Learn what is social cognition and applied social psychology Understand the elements of cognitive psychology such as perception, attention, memory, research methods in psychology, and much more Learn how to deal with child development challenges in day-to-day life Understand cognitive development, the development of language and communication, and moral development Learn the psychology of abnormal behaviour, emotional disorders, and the treatments Understand the definition and diagnosis of abnormal behaviour Learn various research methods of psychology - research issues and data analysis Why Psychology Course Level 4 right for you? This comprehensive Online Psychology Course will give you a basic understanding of psychology, the biological approach, behaviourist and cognitive approaches, person-centred approaches, and some debates in psychology. You will learn how to deal with social psychology and cognitive psychology in specific scenarios and their applications. You will gain essential knowledge about child development and how to deal with child issues such as low confidence, inferiority complex, weak communication skills, social perception, and other such challenges. Whether you're new to the field of psychology or a practising or aspiring psychologist, this course will provide you with the necessary skills and knowledge to understand human behaviour. Upon successful completion of this Online Psychology Course, you will gain practical skills and theoretical knowledge to become a professional psychologist and have the ability to take your career to the next level. This course is endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. This course and/or training programme is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example, progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website. Psychology Course Level 4 Details Accredited by International Practitioners of Holistic Medicine (IPHM) is a leading accredited organisation that certifies and regulates alternative therapists, healers, and training providers around the world. After completing the IPHM accredited course you will be eligible to apply for the insurance.   CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field.   The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. Course Curriculum Perspectives in Psychology What is Psychology The Biological Approach Behaviourist and Cognitive Approaches Person-centred Approaches Debates in Psychology Social Psychology Social Influence: Compliance, Obedience and Conformity Social Cognition Applied Social Psychology Cognitive Psychology and Its Applications Perception Attention Remembering (Memory) Research Methods in Psychology Forgetting (Memory) Language Thinking (Cognition) Attitudes Problem-Solving and Artificial Intelligence Child Development Issues in Child Development Cognitive Development The Development of Language and Communication Social Perception (Interpersonal Perception) Moral Development The Psychology of Atypical (Abnormal) Behaviour The definition and Diagnosis of Atypical (Abnormal) Behaviour Treatments of atypical (abnormal) behaviour Emotional disorders Research Methods Research Methods Research Issues Data Analysis Thank You and Good Bye Who should take this course? This Online Psychology Course is primarily aimed at: Psychologist Aspiring Psychologist Students of Psychology This training is, however, not restricted to a particular profession or field of endeavour. It may also be beneficial to a broader group of people who want to learn more about psychology, its applications, and the types of psychology in detail. Entry Requirements There are no academic entry requirements for this Online Psychology Course, and it is open to students of all academic backgrounds. However, you are required to have a laptop/desktop/tablet or smartphone and a good internet connection. Assessment Method This Online Psychology Course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%. Certification Endorsed Certificate from Quality Licence Scheme After successfully passing the MCQ exam you will be eligible to order the Endorsed Certificate by Quality Licence Scheme. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees. There is a Quality Licence Scheme endorsement fee to obtain an endorsed certificate which is £65. Certificate of Achievement from Lead Academy After successfully passing the MCQ exam you will be eligible to order your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. Certificate can be obtained in PDF version at a cost of £12, and there is an additional fee to obtain a printed copy certificate which is £35. FAQs Is CPD a recognised qualification in the UK? CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD-certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Are QLS courses recognised? Although QLS courses are not subject to Ofqual regulation, they must adhere to an extremely high level that is set and regulated independently across the globe. A course that has been approved by the Quality Licence Scheme simply indicates that it has been examined and evaluated in terms of quality and fulfils the predetermined quality standards. When will I receive my certificate? For CPD accredited PDF certificate it will take 24 hours, however for the hardcopy CPD certificate takes 5-7 business days and for the Quality License Scheme certificate it will take 7-9 business days. Can I pay by invoice? Yes, you can pay via Invoice or Purchase Order, please contact us at info@lead-academy.org for invoice payment. Can I pay via instalment? Yes, you can pay via instalments at checkout. How to take online classes from home? Our platform provides easy and comfortable access for all learners; all you need is a stable internet connection and a device such as a laptop, desktop PC, tablet, or mobile phone. The learning site is accessible 24/7, allowing you to take the course at your own pace while relaxing in the privacy of your home or workplace. Does age matter in online learning? No, there is no age limit for online learning. Online learning is accessible to people of all ages and requires no age-specific criteria to pursue a course of interest. As opposed to degrees pursued at university, online courses are designed to break the barriers of age limitation that aim to limit the learner's ability to learn new things, diversify their skills, and expand their horizons. When I will get the login details for my course? After successfully purchasing the course, you will receive an email within 24 hours with the login details of your course. Kindly check your inbox, junk or spam folder, or you can contact our client success team via info@lead-academy.org

Psychology Course Online Level 4
Delivered Online On Demand
£25