12613 Communication courses

Customer Service Essentials 1 Day Training in York

The UK's first and only Level 4 qualification in Phlebotomy (equivalent to Ireland Level 6) FDSc (Foundation Degree Level) qualification Nationally Recognised certificate Dually accredited: Open College Network and CPD Covers both aspirated and evacuated systems Covers specialised blood collection systems & methods Classroom or Virtual Classroom learning options Comprehensive Training Kit is provided when booking our Virtual Classroom option (yours to keep) Complete your training from beginner to advanced level This course either follows on from our Introduction to Phlebotomy Course or can be combined with our introductory course as part of a course package (see below) Available to candidates who have completed (or are currently enrolled to complete) our Introduction to Phlebotomy Course or have previous phlebotomy practical experience.

This is an International Driver CPC - 7hours course - Rules of the Road & Customer Service and it is suitable for LGV & PCV and will cover: Requirements, Speed Limits, SMART Motorways, Highway Code, Road Signs, Bridge Strikes, Mobile Phones, Sat-Navs, Traffic Accident Procedures, Company & Driver Image, Who Customers Are and What They Want, Communication Skills, Giving Good Customer Service. All courses start at 07:45 hrs and finish at 15:45 hrs All courses are 8 hours long with included 2 breaks of 15 minutes and a lunch break of 30 minutes. Approval: This course is registered with JAUPT as approved for Driver CPC qualification. Course Approval Number: ICRS24736/475. On completion of the course, all attendees will receive a certificate of attendance. Please note repeat courses are not accepted by DVSA and by joining this course you confirm that you are aware of the modules covered by you and certify that, if you have covered these before you are happy to repeat the modules due to needing further education on the subject.

⛰️ Be Ready for the Unexpected – Anywhere, Anytime 🩺 Join our Outdoor First Aid Course and gain the skills to manage emergencies in remote and challenging environments. 🗓️ 2 Days – 2 Units of Life-Saving Knowledge 🧭 UNIT 1: Outdoor Emergency Action ✔️ Scene & casualty assessment ✔️ Resuscitation & AED use ✔️ Managing bleeding, shock & respiratory issues ✔️ Outdoor-specific first aid equipment & monitoring 🚑 UNIT 2: Outdoor Incident Management ✔️ Fractures, spinal & head injuries ✔️ Major illnesses & anaphylaxis ✔️ Burns, bites, stings & poisoning ✔️ Heat, cold & environmental injuries 📋 Includes a written assessment and practical scenarios to build real-world confidence. Perfect for: 🏕️ Outdoor instructors 🚵‍♂️ Adventurers 🎒 Expedition leaders 🧗‍♀️ Anyone working or playing in the great outdoors 📅 Book your place now and be the calm in the chaos. #OutdoorFirstAid #WildernessFirstAid #AdventureReady #FirstAidTraining #BePrepared #LifesavingSkills

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