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10204 Communication courses

Leadership & Management - 30 CPD Courses Bundle!

By Compliance Central

Feeling Stuck in Your Career? The Leadership & Management - 30 CPD Courses Bundle! is Your Skill-Building Solution. This exceptional collection of 30 premium courses is designed to encourage growth and improve your career opportunities. Suited to meet different interests and goals, the Leadership & Management bundle provides an engaging learning experience, helping you learn skills across various disciplines. With the Leadership & Management - 30 CPD Courses Bundle!Bundle, you'll have a personalised journey that aligns with your career goals and interests. This comprehensive package helps you confidently tackle new challenges, whether entering a new field or enhancing your existing knowledge. The Leadership & Management bundle is your gateway to expanding your career options, increasing job demand, and enhancing your skill set. By enrolling in this bundle, you'll receive complimentary PDF certificates for all courses, adding value to your resume at no extra cost. Develop key skills and achieve important progress in your career and personal development. Start your journey today and experience the transformative impact of the Leadership & Management bundle on your job life and career growth! This Leadership & Management - 30 CPD Courses Bundle!Bundle Comprises the Following CPD Accredited Courses: Course 01: Leadership and Management Course Course 02: Building a Foundation for Leadership Success Course 03: Inspirational Leadership Skills: Practical Motivational Leadership Course 04: Creating an Innovation Culture Course 05: Day-to-Day Leadership Course 06: The Principles of Ethical Leadership Course 07: Leadership Skills For Organisational Development Course 08: Foundations of Leadership and Negotiation Skills Development Course 09: Supervisor Training Course 10: UK Employment Law Course 11: Delegation Skills Course 12: Personal Development Masterclass Course 13: Emotional Intelligence and Human Behaviour Course 14: Team Management Level 5 Course 15: Talent Management Level 3 Course 16: Diary Management Course 17: Business Management Course 18: Administrative Management Course 19: Project Management Course 20: Courageous Communication Strategies for Lead Course 21: Body Language Masterclass Communication Through Movement Course 22: Public Speaking: Presentations like a Boss Course 23: Equality, Diversity and Discrimination Course 24: Workplace Productivity Training Course 25: Legal Secretary and Office Skills Diploma Course 26: Conflict Resolution Course 27: Workplace Stress Management Course 28: Diploma in Risk Management Level 7 Course 29: Dealing With Difficult People In Life & Work Course 30: Decision-Making in High-Stress Situations What will make you stand out? Upon completion of this online Leadership & Management - 30 CPD Courses Bundle!Bundle, you will gain the following: CPD QS Accredited Proficiency with this Leadership & Management bundle After successfully completing the Leadership & Management bundle, you will receive a FREE PDF Certificate from REED as evidence of your newly acquired abilities. Lifetime access to the whole collection of learning materials of this Leadership & Management bundle The online test with immediate results You can study and complete the Leadership & Management bundle at your own pace. Study for the Leadership & Management bundle using any internet-connected device, such as a computer, tablet, or mobile device. The Leadership & Management - 30 CPD Courses Bundle!bundle is a premier learning resource, with each course module holding respected CPD accreditation, symbolising exceptional quality. The content is packed with knowledge and is regularly updated to ensure it remains relevant. This bundle offers not just education but a constantly improving learning experience, designed to enrich both your personal and professional development. Advance the future of learning with the Leadership & Management bundle, a comprehensive, complete collection of 30 courses. Each course in the Leadership & Management bundle has been handpicked by our experts to provide a broad range of learning opportunities. Together, these modules form an important and well-rounded learning experience. Our mission is to deliver high-quality, accessible education for everyone. Whether you are starting your career, switching industries, or enhancing your professional skills, the Leadership & Management bundle offers the flexibility and convenience to learn at your own pace. Make the Leadership & Management package your trusted partner in your lifelong learning journey. CPD 300 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Leadership & Management - 30 CPD Courses Bundle! is perfect for: Expand your knowledge and skillset for a fulfilling career with the Leadership & Management bundle. Become a more valuable professional by earning CPD certification and mastering in-demand skills with the Leadership & Management bundle. Discover your passion or explore new career options with the diverse learning opportunities in the Leadership & Management bundle. Learn on your schedule, in the comfort of your home - the Leadership & Management bundle offers ultimate flexibility for busy individuals. Requirements You are warmly invited to register for this bundle. Please be aware that no formal entry requirements or qualifications are necessary. This curriculum has been crafted to be open to everyone, regardless of previous experience or educational attainment. Career path Gain a wide range of skills across various fields, improve your problem-solving capabilities, and keep current with industry trends. Perfect for those aiming for career advancement, exploring a new professional direction, or pursuing personal growth. Begin your journey with the Leadership & Management - 30 CPD Courses Bundle! Certificates CPD Certificate Digital certificate - Included

Leadership & Management - 30 CPD Courses Bundle!
Delivered Online On Demand5 days
£210

Microsoft Power BI & Microsoft Excel QLS Endorsed Diploma

By Compliance Central

Recent statistics indicate a soaring demand for proficiency in Microsoft Power BI & Microsoft Excel, reflecting these tools' indispensable role in modern data analytics and business intelligence. With the digital landscape evolving rapidly, organisations seek adept professionals capable of harnessing the power of data for strategic decision-making. Our comprehensive Microsoft Power BI & Microsoft Excel QLS Endorsed Diploma bundle, comprising a range of QLS endorsed and CPD QS accredited courses, is meticulously designed to equip learners with advanced skills in Microsoft Power BI & Microsoft Excel, alongside essential competencies in big data analytics and career development. In today's data-driven world, proficiency in Microsoft Power BI & Microsoft Excel is not merely advantageous but imperative. As businesses strive to extract actionable insights from vast datasets, the demand for skilled professionals proficient in these tools continues to surge. Our Microsoft Power BI & Microsoft Excel bundle offers a holistic approach, combining technical expertise with personal development modules, ensuring learners emerge as well-rounded professionals equipped to thrive in the competitive landscape of data analytics and business intelligence. Bundle Includes: QLS Endorsed Courses: Course 01: Advanced Diploma in Microsoft Power BI at QLS Level 7 Course 02: Advanced Diploma in Microsoft Excel Complete Course 2019 at QLS Level 7 CPD QS Accredited Courses: Course 03: Big Data Analytics with PySpark Power BI and MongoDB Course 04: Big Data Analytics with PySpark Tableau Desktop and MongoDB Course 05: Develop Big Data Pipelines with R, Sparklyr & Power BI Course 06: Microsoft Office 365 Automation Course Course 07: Microsoft Outlook - 25 Must-Know Tips and Tricks Course 08: Microsoft Access - 25 Must-Know Tips and Tricks Course 09: Microsoft Excel - 25 Must-Know Formulas and Functions Course 10: Data Analysis and Forecasting in Excel Take your career to the next level with our Microsoft Power BI & Microsoft Excel bundle that includes technical courses and five guided courses focused on personal development and career growth. Course 11: Career Development Plan Fundamentals Course 12: CV Writing and Job Searching Course 13: Networking Skills for Personal Success Course 14: Ace Your Presentations: Public Speaking Masterclass Course 15: Decision-Making and Critical Thinking Seize this opportunity to elevate your career with our comprehensive Microsoft Power BI & Microsoft Excel bundle, endorsed by the prestigious QLS and accredited by CPD.Microsoft Power BI & Microsoft Excel QLS Endorsed Diploma. Learning Outcomes: Upon completion of this Microsoft Power BI & Microsoft Excel bundle course, participants will: Master advanced techniques in Microsoft Power BI & Microsoft Excel, enabling proficient data analysis and visualization. Develop expertise in big data analytics, leveraging tools like PySpark, Tableau Desktop, and MongoDB for enhanced data processing and interpretation. Acquire essential automation skills through the Microsoft Office 365 Automation Course, streamlining workflow processes and increasing productivity. Enhance communication and presentation abilities through networking, public speaking, and decision-making courses. Gain insights into effective career development strategies, including CV writing, job searching, and professional networking. Apply critical thinking skills to evaluate complex data sets and make informed business decisions. Embark on a transformative journey of skill enhancement with our comprehensive Microsoft Power BI & Microsoft Excel course bundle focusing on Microsoft Power BI & Microsoft Excel. Delve into advanced techniques and methodologies essential for proficient data analysis and visualization. Through a series of meticulously crafted modules, participants will master the intricacies of Power BI, enabling them to transform raw data into actionable insights. From creating interactive dashboards to conducting in-depth data analysis, learners will acquire the proficiency needed to navigate the complexities of modern data analytics with confidence and precision. In addition to honing technical expertise, participants will explore the realm of big data analytics, leveraging powerful tools such as PySpark, Tableau Desktop, and MongoDB. Dive deep into the world of data processing and interpretation, equipping yourself with the skills necessary to tackle large-scale datasets effectively. Through hands-on learning experiences and engaging course content of Microsoft Power BI & Microsoft Excel, individuals will emerge equipped to tackle real-world challenges in data analytics, poised to make meaningful contributions to their organizations' success. CPD 150 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Microsoft Power BI & Microsoft Excel course is ideal for: Professionals seeking to enhance their proficiency in Microsoft Power BI & Microsoft Excel. Individuals aspiring to pursue careers in data analytics and business intelligence. Students and recent graduates looking to bolster their skill set for employment opportunities. Entrepreneurs aiming to leverage data-driven insights for business growth. Professionals seeking to advance their career prospects through enhanced communication and presentation skills. Individuals keen on developing a strategic approach to career development and networking. Requirements You are warmly invited to register for this bundle. Please be aware that no formal entry requirements or qualifications are necessary. This curriculum has been crafted to be open to everyone, regardless of previous experience or educational attainment. Career path Upon completion of this Microsoft Power BI & Microsoft Excel bundle course, participants can pursue diverse career paths, including: Data Analyst Business Intelligence Analyst Data Scientist Financial Analyst Business Consultant Project Manager IT Manager Certificates 13 CPD Quality Standard Certificates Digital certificate - Included 2 QLS Endorsed Certificates Hard copy certificate - Included

Microsoft Power BI & Microsoft Excel QLS Endorsed Diploma
Delivered Online On Demand3 days
£210

Motivational Interviewing Training

By Compete High

🌟 Motivational Interviewing Training Course Overview: Inspire Change with Empathy Are you ready to transform your communication skills and empower others to make positive life changes? Welcome to our groundbreaking 'Motivational Interviewing Training' course, a transformative journey designed to elevate your ability to motivate and inspire change in those you interact with. 🗣️ Module 1: Introduction to Motivational Interviewing Embark on your journey with a solid foundation in the principles of Motivational Interviewing (MI). Learn the core concepts, principles, and the spirit of MI, setting the stage for a communication style that fosters positive change. 🤝 Module 2: Building Rapport and Developing a Collaborative Relationship Discover the art of building strong connections and establishing collaborative relationships. Explore effective communication techniques that lay the groundwork for trust, empathy, and a partnership that fosters motivation and commitment to change. 💬 Module 3: Eliciting Change Talk Master the skill of eliciting change talk - the key driver of behavioral transformation. Explore powerful questioning techniques and active listening strategies to draw out individuals' own motivations for change, enhancing their commitment to positive actions. 🤔 Module 4: Resolving Ambivalence Navigate the complex terrain of ambivalence and help individuals overcome internal conflicts. Develop the expertise to guide them toward a clear decision to change, empowering them to break through barriers and take steps toward a healthier, more fulfilling life. 🚫 Module 5: Responding to Resistance Equip yourself with the tools to effectively address resistance. Learn how to navigate challenging conversations with empathy and finesse, turning resistance into opportunities for growth and fostering a positive and collaborative atmosphere. 🎓 Why Choose Our Motivational Interviewing Training Course? Evidence-Based Approach: Grounded in the proven principles of Motivational Interviewing. Practical Application: Hands-on exercises and real-life scenarios for skill development. Expert Facilitators: Learn from experienced trainers with a deep understanding of motivational interviewing techniques. Versatile Skills: Applicable across various professional settings - from healthcare to counseling and beyond. 🌈 Enroll Now and Transform Your Communication Skills! Unlock the potential to inspire positive change in others. Our Motivational Interviewing Training course is your gateway to becoming a skilled communicator, capable of motivating and supporting individuals on their journey towards meaningful transformation. Enroll now and amplify your impact! Course Curriculum Module 1_ Introduction to Motivational Interviewing. Introduction to Motivational Interviewing. 00:00 Module 2_ Building Rapport and Developing a Collaborative Relationship. Building Rapport and Developing a Collaborative Relationship. 00:00 Module 3_ Eliciting Change Talk. Eliciting Change Talk. 00:00 Module 4_ Resolving Ambivalence. Resolving Ambivalence. 00:00 Module 5_ Responding to Resistance. Responding to Resistance. 00:00

Motivational Interviewing Training
Delivered Online On Demand5 hours
£25

Health & Care Courses

5.0(10)

By Apex Learning

Are you looking to enhance your knowledge and skills in the field of health and social care? Want to learn how to communicate effectively, promote equality, and safeguard vulnerable individuals? Our Health and Care Courses Online Training is here to help. The healthcare sector in the UK is expected to continue to grow in the coming years due to the ageing population and increasing demand for healthcare services, which is likely to lead to an increase in employment opportunities in the sector. The NHS Long Term Plan (2019) states that there will be an additional 20,000 nurses, 50,000 additional primary care professionals, and 6,000 additional doctors in general practice by 2024. In this comprehensive Health & Care course, you will learn about the essential principles and policies of health and social care work, including communication, rights and responsibilities, and legal and ethical aspects. You will also gain a deeper understanding of healthcare's economic, marketing, and financial aspects and learn how to manage service delivery in the field. Furthermore, to help you showcase your expertise in Health & Care, we have prepared a special gift of 1 hardcopy certificate and 1 PDF certificate for the title course completely free of cost. These certificates will enhance your credibility and encourage possible employers to pick you over the rest. This Health & Care Courses Bundle Consists of the following Premium courses: Course 01: Health and Social Care Level 2 Course 02: Family Support Worker Diploma Course 03: End-of-Life Care Course 04: Mental Health Laws and Awareness - Level 2 Course 05: Mental Health Course Course 06: Treating Post-Traumatic Stress Disorder Course 07: Nutrition and Diet Awareness Course 08: Diabetes Care Diploma Course 09: Cardiac (Heart) Care Course 10: Domestic Violence and Abuse Awareness - Level 2 Course 11: Home Workout for Fitness, Weight and Health Course 12: Biohacking Your Physical and Mental Health Course 13: First Aid Training Course 14: Personal Hygiene Health & Care Courses Curriculum of Health & Care Courses Bundle Course 01: Health and Social Care Level 2 Introduction Communication and its Relevance Rights and Responsibilities as a Health and Social Care Worker Role as A Caregiver and Healthcare Professional Working in Health and Social Care; Promoting Equality, Diversity and Rights Important Principles and Policies in Health and Social Care Work Understanding Legal, Professional Standards of Practice and Ethical Aspects of Health Care Safeguarding Vulnerable Individuals Health and Safety Responsibilities The Economics of Healthcare Strategic Marketing for Health and Social Care Managing Finance in Health and Social Care Managing Service Delivery in Health and Social Care --------13 more courses -------- How will I get my Certificate? After successfully completing the course, you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (For The Title Course) Hard Copy Certificate: Free (For The Title Course) CPD 140 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Health & Care Courses bundle. Requirements Our Health & Care course is fully compatible with PCs, Macs, laptops, tablets and Smartphone devices. Career path Health & Care Courses Having this Health & Care expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included You will get the PDF Certificate for the title course (Health and Social Care Level 2) absolutely Free! Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Health and Social Care Level 2) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

Health & Care Courses
Delivered Online On Demand
£100

English for Healthcare Assistant (Online) - CPD Certified

4.7(26)

By Academy for Health and Fitness

24 Hours Left! Don't Let the Winter Deals Slip Away - Enrol Now! The English for Healthcare Assistant online course is a comprehensive program designed to help healthcare assistants improve their English language skills. This English for Healthcare Assistant course covers a wide range of topics, including medical vocabulary, communication techniques, and cultural competency. With this English for Healthcare Assistant online course, healthcare assistants will be able to better understand and communicate with patients, colleagues, and supervisors. This English for Healthcare Assistant course comes with a FREE PDF certificate upon completion, which can be added to your CV or resume to demonstrate your commitment to professional development and your proficiency in the English language. The English for Healthcare Assistant course covers the following topics: Medical Vocabulary Communication Techniques Cultural Competency Patient-Provider Interactions Reading and Interpreting Medical Documents Conversation and Dialogue Practice By taking this English for Healthcare Assistant course, you will be able to: Understand and use medical vocabulary effectively Communicate effectively with patients, colleagues, and supervisors Read and interpret medical documents with confidence Enhance your cultural competency when working with patients from diverse backgrounds Enrol now to improve your English language skills and advance your career in the healthcare industry. Gifts Courses with this English for Healthcare Assistant: Course 01: Healthcare Assistant Diploma Course 02: Phlebotomy Training *** Course Curriculum of the English for Healthcare Assistant course*** Module 01: Human Body Vocabulary with Pictures Introduction to human body vocabulary, featuring visual aids to enhance understanding of anatomical terms and concepts. Module 02: Equipment, Instruments and Lab Tests Overview of medical equipment, instruments, and common laboratory tests, including their purposes and proper usage. Module 03: Acronyms and Abbreviation Explains frequently used medical acronyms and abbreviations, essential for efficient communication in healthcare settings. Module 04: Digestive System Covers the anatomy and functions of the digestive system, including common disorders and diagnostic procedures. Module 05: Cardiovascular System Focuses on the cardiovascular system, detailing the heart, blood vessels, and circulatory processes. Module 06: Blood and Immunity System Explores the components and functions of the blood and immune system, emphasizing their roles in health and disease. Module 07: Respiratory System Introduction to the respiratory system, including anatomy, physiology, and common respiratory conditions. Module 08: Musculoskeletal System Discusses the musculoskeletal system, covering bones, muscles, joints, and their roles in movement and support. Module 09: Central Nervous System Overview of the central nervous system, including the brain, spinal cord, and neurological functions. Module 10: Professional Communication and Behaviour Highlights the importance of professional communication and behaviour in healthcare, focusing on effective interaction with colleagues and patients. Module 11: Interviewing Techniques Teaches essential interviewing techniques for gathering accurate patient information and building rapport. Module 12: Adapting Communication to a Patient's Ability to Understand Provides strategies for modifying communication methods to suit patients' comprehension levels, ensuring clear and effective information exchange. Assessment Process Your skills and knowledge will be tested with an automated multiple-choice assessment. You will then receive instant results to let you know if you have successfully passed the English for Healthcare Assistant course. CPD 10 CPD hours / points Accredited by CPD Quality Standards Module 01: Human Body Vocabulary with Pictures 21:03 1: Module 01: Human Body Vocabulary with Pictures Preview 21:03 Module 02: Equipment, Instruments and Lab Tests 13:56 2: Module 02: Equipment, Instruments and Lab Tests 13:56 Module 03: Acronyms and Abbreviation 22:59 3: Module 03: Acronyms and Abbreviation 22:59 Module 04: Digestive System 11:47 4: Module 04: Digestive System 11:47 Module 05: Cardiovascular System 11:15 5: Module 05: Cardiovascular System 11:15 Module 06: Blood and Immunity System 07:40 6: Module 06: Blood and Immunity System 07:40 Module 07: Respiratory System 08:11 7: Module 07: Respiratory System 08:11 Module 08: Musculoskeletal System 08:22 8: Module 08: Musculoskeletal System 08:22 Module 09: Central Nervous System 07:30 9: Module 09: Central Nervous System 07:30 Module 10: Professional Communication and Behaviour 13:03 10: Module 10: Professional Communication and Behaviour 13:03 Module 11: Interviewing Techniques 22:06 11: Module 11: Interviewing Techniques 22:06 Module 12: Adapting Communication to a Patient's Ability to Understand 13:46 12: Module 12: Adapting Communication to a Patient's Ability to Understand 13:46 Assessment (Optional) 15:00 13: Assessment 15:00 Order Your Certificate 02:00 14: Order Your CPD Certificate 01:00 15: Order Your QLS Endorsed Certificate 01:00 Who is this course for? This English for Healthcare Assistant course is suited for those who are Interested in pursuing a career in this sector. Committed to improving their abilities. Trying to establish a productive workforce. Attempting to boost office productivity. Determined to create an employee-friendly environment. Requirements You will not need any prior background or expertise to enrol in this English for Healthcare Assistant course. Career path This English for Healthcare Assistant course will help you to excle your career in following fields, as well as in the United Kingdom, the average yearly salary for healthcare professionals is as follows: Healthcare Assistant: £23,000 Nurse: £35,000 Doctor: £90,000 Medical Translator: £32,000 Medical Researcher: £45,000 Medical Sales Representative: £45,000 Certificates Certificate Accredited by CPDQS Digital certificate - Included Cademy certificate of completion Digital certificate - Included Will be downloadable when all lectures have been completed Certificate Accredited by CPDQS Hard copy certificate - £29 If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.

English for Healthcare Assistant (Online) - CPD Certified
Delivered Online On Demand3 hours
£12

NASM Certified Nutrition Coach (CNC)

5.0(13)

By Platinum Training Institute

The NASM Certified Nutrition Coach (CNC) is your education solution for guiding clients toward optimal nutrition choices for health- and wellness-related outcomes. The course arms you with evidence-backed nutrition science that has been peer-reviewed by multiple experts in the industry. It also teaches you how to use behavior change and coaching strategies with your clients to develop long-lasting weight loss and healthful nutrition habits.

NASM Certified Nutrition Coach (CNC)
Delivered Online On Demand
£500

Customer Relations & Dealing Course

4.3(43)

By John Academy

Are you aware of the importance of communication and its usage to customer relations dealings? Do you want to know how to improve yourself to be able to communicate well with your cients? If yes, then you should take an initiative to be able to develop your communicate techniques to be able to communicate well with your customers. Description: When you in a customer relations line of job, you will find at first that handling a difficult customer may seem like a worthless job and does not need so much. However, it does but fortunately, you can develop skills to be able to adapt the challenges that difficult customers pose. This course will be able to help you extend your communication skills to handling difficult people and situations throughout your daily life. Moreover, improving the focus of your thoughts and feelings, stress management, and the way you listen to and empathize with others, you will be better able to meet the challenges other people pose in both your professional and personal life. Implementing the guidelines in this module is the first step in a process towards forever changing how you interact with others. There are particular methodologies and techniques that may help you upgrading your relational abilities and these will disclose to you where you are deficient. In this course, you will clearly get individuals to react with the right communication and approaches to doing it effectively. Who is the course for? Professionals who work in the communications industry or part of the communications department. This will also be helpful to those people who are struggling with communication that can affect their customer relations dealing People who are interested in learning more about communication Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment:  At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hard copy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Customer Relations & Dealing Course is a useful qualification to possess, and would be beneficial for the following careers: Call Center Agent Concierge Client Relations Associate Customer Service Representative Front Desk Associate/Receptionist Member Service Specialist Patient Care Coordinator. Customer Relations & Dealing Module One - Getting Started 00:30:00 Module Two - The Right Attitude Starts with You 01:00:00 Module Three - Stress Management (Internal Stressors) 01:00:00 Module Four - Stress Management (External Stressors) 00:30:00 Module Five - Transactional Analysis 01:00:00 Module Six - Why are Some Customers Difficult 01:00:00 Module Seven - Dealing with the Customer Over the Phone 01:00:00 Module Eight - Dealing with the Customer In Person 01:00:00 Module Nine - Sensitivity in Dealing with Customers 01:00:00 Module Ten - Scenarios of Dealing with a Difficult Customer 01:00:00 Module Eleven - Following up With a Customer Once You Have Addressed Their Issue 01:00:00 Module Twelve - Wrapping Up 00:30:00 Customer Relationship Management Customer Relationship Management 00:10:00 What CRM Is and Who It Serves 00:15:00 Checklist for Success 00:15:00 Requirement Driven Product Selection 00:15:00 Considerations in Tool Selection 00:15:00 Strategies for Customer Retention 00:15:00 Building the Future 00:15:00 Homegrown vs. Application Service Provider 00:15:00 Evaluating and Reviewing Your Program 00:15:00 The Development Team 00:15:00 Mock Exam Mock Exam- Customer Relations & Dealing Course 00:20:00 Final Exam Final Exam- Customer Relations & Dealing Course 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Customer Relations & Dealing Course
Delivered Online On Demand13 hours 35 minutes
£22

Medical Writing Training

By Compete High

🌟 Unlock Your Potential with Medical Writing Training! 🌟 Are you ready to embark on a fulfilling journey in the realm of medical communication? Dive into the world of precision, clarity, and impactful dissemination of healthcare information with our comprehensive Medical Writing Training course! 📝💡 In today's dynamic healthcare landscape, the ability to convey complex medical concepts with clarity and accuracy is invaluable. Whether you're a seasoned professional looking to enhance your skills or a newcomer eager to break into the field, our course offers a tailored curriculum designed to equip you with the tools and knowledge needed to excel in medical writing. 🏥💻   🔍 Why Medical Writing Training? 🔍 Effective medical writing plays a pivotal role in bridging the gap between scientific research and practical application. By mastering the art of crafting clear, concise, and compelling content, you'll not only enhance your own career prospects but also contribute to advancing healthcare outcomes on a global scale. From regulatory documents and clinical trial reports to patient education materials and scientific publications, the demand for skilled medical writers continues to soar across various sectors within the healthcare industry. 📈✨   🎓 Who is this for? 🎓 Our Medical Writing Training course is tailored for individuals from diverse backgrounds, including healthcare professionals, scientists, researchers, pharmaceutical industry professionals, and aspiring writers seeking to specialize in medical communication. Whether you're a physician aiming to publish groundbreaking research, a pharmacist translating complex drug information for patients, or a scientist communicating findings to a broader audience, this course provides the essential skills and knowledge to thrive in the field of medical writing. 💼👩‍️   🛣️ Career Path 🛣️ Upon completing our Medical Writing Training course, a myriad of exciting career opportunities awaits you. From freelance gigs to full-time positions within pharmaceutical companies, healthcare organizations, regulatory agencies, and scientific journals, the demand for skilled medical writers is ever-expanding. Whether you choose to specialize in medical journalism, regulatory writing, medical education, or scientific research, the skills acquired through our course will pave the way for a rewarding and impactful career in the burgeoning field of medical communication. 🌐💼   📚 Course Highlights 📚 While the specifics of our curriculum may vary, you can expect to delve into a wide range of topics essential for mastering the art of medical writing. From understanding the nuances of medical terminology and scientific research methodology to honing your skills in synthesizing complex information and adhering to regulatory guidelines, our course covers it all. Through interactive lectures, practical exercises, and real-world case studies, you'll gain hands-on experience in crafting various types of medical documents with precision and finesse. 💻📝   🌟 Why Choose Us? 🌟 At [Your Institute], we pride ourselves on delivering top-notch education that combines academic rigor with real-world relevance. With a team of seasoned instructors who are experts in the field of medical communication, state-of-the-art learning resources, and a supportive learning environment, we're committed to empowering our students to reach their full potential. Join us on this transformative journey and unlock endless possibilities in the dynamic world of medical writing! 🚀🔬   Don't miss out on this opportunity to elevate your career and make a meaningful impact in the realm of healthcare communication. Enroll in our Medical Writing Training course today and take the first step toward a brighter future! 💫📚 Course Curriculum Module 1_ Introduction to Medical Writing Introduction to Medical Writing 00:00 Module 2_ Writing for Medical Journals Writing for Medical Journals 00:00 Module 3_ Clinical Study Report Writing Clinical Study Report Writing 00:00 Module 4_ Regulatory Medical Writing Regulatory Medical Writing 00:00 Module 5_ Medical Writing for the Pharmaceutical Industry Medical Writing for the Pharmaceutical Industry 00:00

Medical Writing Training
Delivered Online On Demand5 hours
£25

Receptionist Skill Part - 3

By iStudy UK

Course Description Get instant knowledge from this bite-sized Receptionist Skill Part - 3 course. This course is very short and you can complete it within a very short time. In this Receptionist Skill Part - 3 course you will get fundamental ideas of receptionist skills, the key understanding of communication skills, customer service and so on. Enrol in this course today and start your instant first step towards learning about organisational skills. Learn faster for instant implementation. Learning Outcome Understand organisational skills Deepen your understanding of communication skills Strengthen customer service Learn about invoicing Gain an excellent understanding of effective planning and scheduling How Much Do Receptionists Earn? Senior - £26,000 (Apprx.) Average - £20,000 (Apprx.) Starting - £15,000 (Apprx.) Requirement Our Receptionist Skill Part - 3 is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Receptionist Skill Part - 3 Module 01: Organisational Skills 00:25:00 Module 02: Communication Skills 00:25:00 Module 03: Customer Service 00:29:00 Module 04: Effective Planning and Scheduling 00:46:00 Module 05: Invoicing/Petty Cash 00:27:00 Assignment Assignment - Receptionist Skill Part - 3 00:00:00

Receptionist Skill Part - 3
Delivered Online On Demand2 hours 32 minutes
£25

Leadership and Organisational Management: Part 2

By iStudy UK

Course Description Pick up effective leadership and organisational management skills from the Leadership and Organisational Management: Part 2 course. This course will teach you valuable organisational skills. You will be able to elevate your communication abilities through the course. It will provide you with the key techniques of talent management. You will become competent in inspiring the employees. This course will outline a step-by-step process of developing a succession plan. Join the course to master the skills of leadership and organisational management. Learning outcome  Gain effective organisational skills Build excellent skills for communication Learn the process of talent management Develop a succession plan Understand the principles of business process management How Much Do Team Leaders Earn Earn? Senior - £44,000(Appx.) Average - £26,000(Appx.) Starting - £19,000(Appx.) Requirement Our Leadership and Organisational Management: Part 2 is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Leadership and Organisational Management: Part 2 Organisational Skills 00:26:00 Talent Management 00:33:00 Succession Planning 00:24:00 Business Process Management 00:28:00 Communication Skills 00:27:00 Assignment Assignment - Leadership and Organisational Management: Part 2 00:00:00

Leadership and Organisational Management: Part 2
Delivered Online On Demand2 hours 18 minutes
£25