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10206 Communication courses

Communication: Communication Skills Course

5.0(3)

By School Of Health Care

Communication Skills: Communication Skills Course Online This Communication Skills: Communication Skills Course is perfect for professionals who want to excel in their field. The qualification provides all of the necessary skills and knowledge for a career in communication. This Communication Skills: Communication Skills Course will teach you real-world knowledge and expertise from industry experts and practitioners. This Communication Skills: Communication Skills Course explains how to improve your competency as a professional while also outlining important career insights in this field. Through this Communication Skills: Communication Skills Course, you will be able to strengthen your knowledge and skills while also seeing a clearer picture of your future career growth. As a result, by the end of the Communication Skills: Communication Skills Course, you will have equipped yourself with the necessary skills to keep you competitive. Special Offers of this Communication Skills: Communication Course This Communication Skills: Communication Course includes a FREE PDF Certificate. Lifetime access to this Communication Skills: Communication Course Instant access to this Communication Skills: Communication Course Get FREE Tutor Support to this Communication Skills: Communication Course [ Note: Free PDF certificate as soon as completing the Communication Skills: Communication Skills Course] Communication Skills: Communication Skills Course Online This Communication Skills: Communication Skills Course consists of 09 modules. Course Curriculum of Communication Skills: Communication Skills Course Module 01: Introduction to Communication Module 02: The Communication Skills Module 03: Different Types of Communication Module 04: Different Methods of Communication Module 05: Styles of Communication Module 06: Barriers to Communication Module 07: Assessing Communication Competence: Relevant Criteria Module 08: Seven Actions for Effective Communication Module 09: Do's and Don'ts of Effective Communication Certificate of Completion You will receive a course completion certificate for free as soon as you complete the Communication Skills: Communication Skills Course. Who is this course for? Communication Skills: Communication Skills Course Online This Communication Skills: Communication Skills Course is ideal for those who work in or aspire to work in the following professions: - Sales Managers, HR Assistants, Business Owners & Entrepreneurs, Public Speakers, Administrative Assistant, Administrative Coordinator. Requirements Communication Skills: Communication Skills Course Online To enrol in this Communication Skills: Communication Skills Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our Communication Skills: Communication Skills Course. Be energetic and self-motivated to complete our Communication Skills: Communication Skills Course. Basic computer Skill is required to complete our Communication Skills: Communication Skills Course. If you want to enrol in our Communication Skills: Communication Skills Course, you must be at least 15 years old. Career path Communication Skills: Communication Skills Course Online

Communication: Communication Skills Course
Delivered Online On Demand1 hour 54 minutes
£12

Improving Your Everday Communication Skills

By Online Training Academy

Unlock the power of effective communication with our comprehensive course designed to elevate your interpersonal skills and professional presence. Whether you're looking to ace job interviews, strengthen relationships, or become a persuasive influencer, this course equips you with the essential tools to excel in every interaction. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access In the course "Improving Your Everyday Communication Skills," learners will develop essential abilities to communicate effectively in various situations. They will learn how to convey their ideas clearly and confidently, using both verbal and non-verbal techniques. Understanding the power of body language will help them express themselves better and interpret others' feelings accurately. Through the art of storytelling, learners will discover how to engage their audience and make their messages memorable. Practical tips on engaging in conversations with anyone will boost their social confidence. They will also gain specific skills tailored for job interviews, enabling them to present themselves professionally and impress potential employers. Lastly, learners will explore strategies to become influential communicators, mastering the ability to persuade and inspire others effectively. This course equips learners with practical communication skills that are essential for personal and professional success. Course Curriculum Module 01: Effective Communication Module 02: Importance of Body Language Module 03: Power of Storytelling Module 04: How to Talk to Anyone Module 05: Communication Skills For Job Interviews Module 06: Becoming an Influencer Learning Outcomes Understand effective communication techniques for various everyday situations. Interpret and use body language effectively in personal interactions. Employ storytelling techniques to engage and persuade different audiences. Develop conversational skills to confidently interact with diverse individuals. Apply communication strategies specifically tailored for successful job interviews. Utilize communication methods to enhance influence and achieve personal goals. CPD 10 CPD hours / points Accredited by CPD Quality Standards Improving Your Everday Communication Skills 1:29:34 1: Module 01: Effective Communication 14:53 2: Module 02: Importance of Body Language 10:48 3: Module 03: Power of Storytelling 21:26 4: Module 04: How to Talk to Anyone 16:27 5: Module 05: Communication Skills For Job Interviews 10:44 6: Module 06: Becoming an Influencer 14:16 7: CPD Certificate - Free 01:00 Who is this course for? Professionals seeking to enhance interpersonal communication skills. Individuals preparing for job interviews or career advancements. Students aiming to improve their communication abilities. Anyone interested in becoming a more effective communicator. Those looking to build influence in personal and professional contexts. Career path Marketing Executive Public Relations Officer Human Resources Specialist Sales Manager Customer Service Representative Event Coordinator Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Improving Your Everday Communication Skills
Delivered Online On Demand1 hour 30 minutes
£12

Gastrostomy: PEG

4.8(50)

By EF Training & Consultancy Ltd

Gastrostomy tube care Gastrostomy tube management Gastrostomy tube training Enteral feeding care Gastrostomy tube complications Gastrostomy site care Gastrostomy tube insertion Gastrostomy tube feeding techniques Gastrostomy tube nursing Gastrostomy care for healthcare professionals Gastrostomy tube education CPD accredited course Nursing revalidation hours Practical gastrostomy care training Hands-on gastrostomy tube practice Patient education in gastrostomy care Ethical considerations in gastrostomy tube care Cultural sensitivity in gastrostomy care Gastrostomy tube complications prevention High-quality gastrostomy care certification PEG

Gastrostomy: PEG
Delivered In-Person in London
£85

Overcoming Barriers to Workplace Communication

By NextGen Learning

Communication is key to success in the workplace, but it's not always easy to get it right. In this course, you'll learn how to manage workplace communication effectively, from overcoming language barriers to building stronger relationships with colleagues. With practical tips and insights, you'll be able to improve communication in any workplace. According to a recent study, poor communication costs businesses around £37 billion each year in lost productivity and missed opportunities. In today's fast-paced business environment, effective communication is more important than ever, but it's not always easy. That's why we've designed our Workplace Communication Management course, to help you build the essential communication skills you need to succeed. In today's fast-paced business environment, effective communication is essential. Our Workplace Communication Management course is designed to help you build a foundation for successful communication in any workplace. With six modules covering topics from stakeholder communication to interpersonal relationships, you will gain a deep understanding of how to communicate effectively with colleagues, clients, and stakeholders. Learning outcomes: Understand the role of communication in stakeholder management Identify and overcome communication barriers in the workplace Recognise how culture impacts workplace communication Develop language skills for effective communication Enhance business communication and interpersonal relationships Implement communication improvement strategies in the workplace Effective communication is crucial for any workplace, but it's not always easy to get it right. This course offers a comprehensive overview of workplace communication management, covering key topics such as stakeholder management, language barriers, cultural differences, and interpersonal relationships. Through a series of modules, you'll learn how to improve communication in any workplace, using practical tips and strategies to overcome common challenges. Whether you're a seasoned professional or just starting out in your career, this course will give you the tools you need to succeed. With insights from this course, you'll be able to communicate more effectively and build stronger relationships with your colleagues. By the end of the course, you'll have a deeper understanding of workplace communication and the tools you need to succeed in any industry. Don't let poor communication hold you back in your career. Join our Workplace Communication Management course today and unlock the secrets to effective communication in the workplace. Certification Upon completion of the course, learners can obtain a certificate as proof of their achievement. You can receive a £4.99 PDF Certificate sent via email, a £9.99 Printed Hardcopy Certificate for delivery in the UK, or a £19.99 Printed Hardcopy Certificate for international delivery. Each option depends on individual preferences and locations. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Professionals looking to improve their workplace communication skills Individuals seeking to enhance their career prospects Teams looking to improve communication and collaboration Anyone looking to build stronger relationships in the workplace Career path Communication Manager (£35,000 - £60,000 per year) Human Resources Manager (£30,000 - £60,000 per year) Marketing Manager (£25,000 - £60,000 per year) Public Relations Manager (£25,000 - £60,000 per year) Project Manager (£25,000 - £60,000 per year) Recruitment Consultant (£20,000 - £40,000 per year)

Overcoming Barriers to Workplace Communication
Delivered Online On Demand2 hours
£15

Winning Communication Skills for Telephone, Conference Calls

By Course Cloud

Course Overview Communication is a crucial life skill that can open doors to many opportunities in our personal and professional lives. It is essential for conducting business, forming personal relationships and expressing ourselves.  In this Winning Communication Skills for Telephone, Conference Calls course, you will explore the secrets to effective communication. It will teach you techniques, tips and strategies that will help you to become an excellent communicator, as well as teach you best practices for talking with clients, and on the phone. You will learn the art of listening, body language etiquette in the workplace, and much more. It will equip you with the communication skills to get your message across clearly, negotiate deals, resolve conflict, and form strong personal and professional relationships. Learn the art of effective communication and enrol in this best-selling course today. This best selling Winning Communication Skills for Telephone, Conference Calls has been developed by industry professionals and has already been completed by hundreds of satisfied students. This in-depth Winning Communication Skills for Telephone, Conference Calls is suitable for anyone who wants to build their professional skill set and improve their expert knowledge. The Winning Communication Skills for Telephone, Conference Calls is CPD-accredited, so you can be confident you're completing a quality training course will boost your CV and enhance your career potential. The Winning Communication Skills for Telephone, Conference Calls is made up of several information-packed modules which break down each topic into bite-sized chunks to ensure you understand and retain everything you learn. After successfully completing the Winning Communication Skills for Telephone, Conference Calls, you will be awarded a certificate of completion as proof of your new skills. If you are looking to pursue a new career and want to build your professional skills to excel in your chosen field, the certificate of completion from the Winning Communication Skills for Telephone, Conference Calls will help you stand out from the crowd. You can also validate your certification on our website. We know that you are busy and that time is precious, so we have designed the Winning Communication Skills for Telephone, Conference Calls to be completed at your own pace, whether that's part-time or full-time. Get full course access upon registration and access the course materials from anywhere in the world, at any time, from any internet-enabled device.  Our experienced tutors are here to support you through the entire learning process and answer any queries you may have via email.

Winning Communication Skills for Telephone, Conference Calls
Delivered Online On Demand
£9.99

Business Communication

5.0(1)

By LearnDrive UK

This course aims to provide professionals and aspiring leaders with the necessary tools to communicate effectively in the workplace.

Business Communication
Delivered Online On Demand1 hour
£5

Communication Skills for Technical People Level 3

By Course Cloud

The innovative Communication Skills for Technical People Level 3 has been compiled with the assistance and expertise of industry professionals. It has been carefully crafted to meet the business requirements needed for an outstanding contribution to this role and the career path beyond it. By enrolling in this tutorial, a significant advantage can be gained by the student for securing their dream job and building an excellent reputation in this sector.  This popular Communication Skills for Technical People Level 3 has been designed to help dedicated individuals train to become the absolute best in this business field. Many other entrepreneurs and talented students have already completed this course, and others like it, empowering them to move onto satisfying and rewarding careers. This unique Communication Skills for Technical People Level 3 course is perfectly suited for those dedicated and ambitious individuals who are committed to genuinely becoming the best in the business.  The Communication Skills for Technical People Level 3 is recognised and accredited by CPD standards, so all contents are guaranteed to be accurate and reputable, adding valuable competencies and qualifications to a CV, making anyone stand out from other potential candidates or business rivals. For added convenience, the Communication Skills for Technical People Level 3 consists of a range of educational modules that allow study sessions to be organised at any time and any place When the final assessment of the Communication Skills for Technical People Level 3 has been completed, a certificate of completion is supplied to evidence newly acquired skills and knowledge. This will provide a significant boost for job-seeking or entry into a new and exciting career path. The valuable qualification from the Communication Skills for Technical People Level 3 course can help to make all the difference in a dynamic employment sector and can also be validated on our website. We are aware that a student's lifestyles and work ethics may not allow much time for a dedicated study session, so the Communication Skills for Technical People Level 3 has been specifically designed to be taken at a personally selected pace, and the hours that are suited to each individual. Full access is immediately available after registration, and this can be achieved via any online device, and at any global location you are sighted at. Our fully-trained tutors are committed to helping you throughout the course, and will instantly respond to any queries that are sent to them via email.

Communication Skills for Technical People Level 3
Delivered Online On Demand
£25

Business Essentials - Effective Communication

4.7(160)

By Janets

Overview Effective communication is one of the keys to attaining the organisational goals in the contemporary corporate world. This essential business communication course is designed to introduce you to the fundamentals of business, including the approaches, frameworks, and tools for communicating effectively. During this course, you will gain a solid understanding of the basics of business writing, the power of verbal and non-verbal communication, as well as how inclusive leadership and effective communication are intertwined, and how to determine your communication strengths to build effective relationships in your expert or personal lives. You will also get plenty of written communication tips to deliver your messages across more effectively and efficiently. Once you have finished this online training program, you will develop your knowledge and skills of the business essentials and implement all the techniques you have learned into practice in completely new situations. Why choose this course Earn an e-certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Online study materials Mock exams Multiple-choice assessment Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Once the course has been completed and the assessment has been passed, all students are entitled to receive an endorsed certificate. This will provide proof that you have completed your training objectives, and each endorsed certificate can be ordered and delivered to your address for only £69.00. Please note that overseas students may be charged an additional £10 for postage. CPD Certificate of Achievement from Janets Upon successful completion of the course, you will be able to obtain your course completion e-certificate. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Endorsement This course and/or training programme has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course and/or training programme is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website. Method of Assessment To successfully complete the course, students will have to take an automated multiple-choice exam. This exam will be online and you will need to score 60% or above to pass the course. After successfully passing the exam, you will be able to apply for Quality Licence Scheme endorsed certificate of achievement. To verify your enhanced skills in the subject, we recommend that you also complete the assignment questions. These can be completed at any time which is convenient for yourself and will be assessed by our in-house specialised tutors. Full feedback will then be given on your current performance, along with any further advice or support. Who is This course for? This course is highly recommended for anyone looking to gain a practical grounding in communication to boost their personal effectiveness, develop their ability to make convincing presentations, business proposals and conduct productive meetings. Requirements There are no specific requirements for our essentials of business communication course. It is compatible and accessible from any device including Windows, Mac, Android, iOS, Tablets etc. The course requires a moderate Internet connection so it is possible to start learning with any type of Internet from anywhere at any time without any limitations.  Career Path Experts or jobseekers with a lesson or degree in business communication will have the best job prospects since it enables to foster a good working relationship between employers and employees. On completing this business fundamentals program, you will earn an acknowledged lesson that enables you to start and develop your career in almost every industry. Some of the careers you could pursue with a communication degree or certificate include: Business Executive Human Relations Manager Public Relations Manager Marketing Executive Advertising Executive Media Planner Web Content Manager Paralegal Course Content Business Communication Identifying Basic Communication Techniques 00:09:00 Formal and Informal Communication 00:02:00 Verbal and Non-verbal Communication Describing Verbal and Non-verbal Communication 00:04:00 Understanding Body Language 00:05:00 Making Effective Presentations 00:10:00 Fundamentals of Productive Meetings 00:08:00 Written Communication Written Communication 00:13:00 Electronic Communication Electronic Communication 00:19:00 Communicating with Graphics Creating Graphics for Business Communication 00:04:00 Communicating Static Information 00:03:00 Communicating Dynamic Information 00:03:00 Effectively Working for Your Boss Representing Your Boss 00:06:00 Communicating Your Boss's Decisions 00:03:00 Supporting Your Boss and Colleagues 00:04:00 Building a Partnership with Your Boss 00:13:00 Mock Exam Mock Exam - Business Essestials - Effective Communication 00:20:00 Final Exam Final Exam - Business Essestials - Effective Communication 00:20:00 Assignment Assignment - Business Essentials - Effective Communication 6 days, 4 hours Order Your Certificate Order your Certificate QLS 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Business Essentials - Effective Communication
Delivered Online On Demand7 days
£25

Basic Business Communication Skills

By SkillWise

Overview Uplift Your Career & Skill Up to Your Dream Job - Learning Simplified From Home! Kickstart your career & boost your employability by helping you discover your skills, talents, and interests with our special Basic Business Communication Skills Course. You'll create a pathway to your ideal job as this course is designed to uplift your career in the relevant industry. It provides the professional training that employers are looking for in today's workplaces. The Basic Business Communication Skills Course is one of the most prestigious training offered at Skillwise and is highly valued by employers for good reason. This Basic Business Communication Skills Course has been designed by industry experts to provide our learners with the best learning experience possible to increase their understanding of their chosen field. This Basic Business Communication Skills Course, like every one of Study Hub's courses, is meticulously developed and well-researched. Every one of the topics is divided into elementary modules, allowing our students to grasp each lesson quickly. At Skillwise, we don't just offer courses; we also provide a valuable teaching process. When you buy a course from Skillwise, you get unlimited Lifetime access with 24/7 dedicated tutor support. Why buy this Basic Business Communication Skills? Lifetime access to the course forever Digital Certificate, Transcript, and student ID are all included in the price Absolutely no hidden fees Directly receive CPD QS-accredited qualifications after course completion Receive one-to-one assistance every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Basic Business Communication Skills there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for free. Original Hard Copy certificates need to be ordered at an additional cost of £8. Who is this course for? This Basic Business Communication Skills course is ideal for Students Recent graduates Job Seekers Anyone interested in this topic People already working in the relevant fields and want to polish their knowledge and skills. Prerequisites This Basic Business Communication Skills does not require you to have any prior qualifications or experience. You can just enroll and start learning. This Basic Business Communication Skills was made by professionals and it is compatible with all PCs, Macs, tablets, and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as a bonus, you will be able to pursue multiple occupations. This Basic Business Communication Skills is a great way for you to gain multiple skills from the comfort of your home. Basic Business Communication Skills Module 01: Effective Communication 00:06:00 Module 02: Planning your Communication Part 1 00:03:00 Module 03: Planning your Communication Part 2 00:05:00 Module 04: Planning your Communication Part 3 00:07:00 Module 05: Exercise: Stakeholder Analysis 00:03:00 Module 06: Facilitating Business Meetings 00:08:00 Module 07: Planning your Meeting Agenda 00:06:00 Module 08: As facilitator, what should I be looking for? 00:04:00 Module 09: Tools you can use in Facilitation 00:03:00 Module 10: Facilitation Tools 00:04:00 Module 11: Exercise: Planning your Agenda 00:07:00 Module 12: Resource: Tools to help you Communicate and Facilitate 00:17:00 Assignment Assignment -Basic Business Communication Skills 00:59:00 Order Your Certificate Order Your Certificate QLS

Basic Business Communication Skills
Delivered Online On Demand
£29

Corporate & Strategic Communication Skills for Managers

4.7(160)

By Janets

Register on the Corporate & Strategic Communication Skills for Managers today and build the experience, skills and knowledge you need to enhance your professional development and work towards your dream job. Study this course through online learning and take the first steps towards a long-term career. The course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Learn through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the course, to ensure you are supported every step of the way. Get an e-certificate as proof of your course completion. The Corporate & Strategic Communication Skills for Managers is incredibly great value and allows you to study at your own pace. Access the course modules from any internet-enabled device, including computers, tablet, and smartphones. The course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the now and start learning instantly! What You Get With The Corporate & Strategic Communication Skills for Managers Receive a e-certificate upon successful completion of the course Get taught by experienced, professional instructors Study at a time and pace that suits your learning style Get instant feedback on assessments 24/7 help and advice via email or live chat Get full tutor support on weekdays (Monday to Friday) Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Certification Upon successful completion of the course, you will be able to obtain your course completion e-certificate free of cost. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Who Is This Course For: The course is ideal for those who already work in this sector or are an aspiring professional. This course is designed to enhance your expertise and boost your CV. Learn key skills and gain a professional qualification to prove your newly-acquired knowledge. Requirements: The online training is open to all students and has no formal entry requirements. To study the Corporate & Strategic Communication Skills for Managers, all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16. Course Content Section 01: Basic Communication Skills Definition of Communication 00:03:00 Elements of Communication 00:04:00 Communication Styles 00:03:00 Steps in Communication Process 00:01:00 Step 1 of Communication Process 00:02:00 Step 1 Explained - Goal and preparation 00:05:00 Step 1 Explained - Practicing Positive Intent 00:02:00 Step 1 Explained - Understanding Assumptions 00:06:00 Step 2 of Communication Process 00:04:00 Characteristics of Clear Message 00:04:00 Three Different Communication Styles 00:06:00 Assertive Communication Style 00:02:00 Body Language and Signals 00:03:00 Third Step in Communication - Seeing Feedback 00:04:00 Listening Skills - Listen with Compassion 00:04:00 Listening Skills - Meaning of Paraphrasing 00:02:00 Listening Skills - Listen with Compassion 00:04:00 Listening Skills - Meaning of Paraphrasing 00:02:00 Ways to Improve Communication and Knowledge Check 00:05:00 Increase Effectiveness of Communication 00:08:00 8 Guidelines for Giving Praise and Feedback 00:05:00 Additional Tips for Effective Communications 00:09:00 Section 02: Communication in Organisations & Strategic Communications Communication Requirements in Business 00:08:00 Skills Required in Corporate Communication 00:06:00 Interactive Communications 00:08:00 Reason why Communication Fails 00:03:00 Communication Channels and Their Problems 00:06:00 Indications of Incompetent Communication 00:06:00 Other Reasons for Communication Failure 00:04:00 Strategic Communication Liner Model 00:05:00 Strategic Communication Adaptive Model 00:04:00 Strategic Communication Interpretive Model 00:04:00 Strategic Communication in Public Communication 00:09:00 Resources and Audience for Strategic Public Communication 00:07:00 Source of Strategic Communication 00:05:00 Strategic Communication - Summary of three models 00:12:00 Strategic Communication - Guidelines for Interpretative Models 00:05:00 Strategic Communication - Public Communications 00:11:00 Internal Communication - Orientation 00:09:00 Internal Communication - Moral Compansation and Benefits 00:07:00 Internal Communication - Organisation Change 00:07:00 External Communication - Issues Management 00:06:00 External Communication and PR 00:05:00 External Communication - Issue Management - Organisation Response 00:13:00 External Communication - Image Management and Issue Advocacy 00:06:00 External Communication - Risk and Crisis Communication 00:10:00 Case Study on Corporate Strategic Communication 00:09:00 Section 03: How to Make Strategic Communication Plans What is Strategy? 00:06:00 What is Communication Strategy? 00:05:00 When Communication Strategy is Required 00:04:00 Why Communication Strategy is Required 00:03:00 Information We Need Before Making Strategy 00:08:00 Setting Goals and Identify Audience 00:08:00 Catagorise your Audience to help draft right message 00:04:00 Drafting Message to cater your audience 00:04:00 Channels and Timing of Communication 00:05:00 Resources risk and Evaluation of communication strategy 00:04:00 Summary of Communication Strategy 00:03:00 Strategic Communication Plan Template 00:04:00 Strategic Communication Plan 00:04:00 Difference between Strategic and Tactical Communication 00:03:00 Traditional Planning and why Refreshed Approached 00:05:00 Change Management - What are concerns? 00:03:00 Refreshed Approach to Communication Planning 00:07:00 Possible Problems in Communication Plan, Success measurement 00:06:00 Measure, Feedback and Manage Cynics 00:03:00 Social Aspects of Communication Strategy 00:12:00 Additional Planning on Social Aspects of Communication Strategy 00:04:00 Strategic Communication - American Airlines Case Study 00:33:00 Section 04: Group Discussions Skills How to Succeed in Group Communication 00:10:00 Defining Group Communication 00:08:00 Elements of Group Communication and Types of Group 00:08:00 Advantages and Disadvantages of Group Discussion 00:08:00 How to Prepare for Group Discussion 00:07:00 Practice for group Discussion and other aspects 00:08:00 Dos and Don't group Discussion 00:08:00 Section 05: Communication Skills for Conflict Resolution Summary of previous class 00:05:00 What is conflict - class discussion? 00:07:00 Communication in Conflict 00:08:00 Meaning of Positive intent in difficult situations 00:09:00 Positive Intent - Example 00:05:00 De-escalating Emotions as a method to communicate in Conflicts 00:06:00 Detached Responsibility method in resolving conflicts 00:13:00 Keys to Handle Angry Peoples 00:06:00 Keys to Deal with Denial 00:04:00 Uncovering Hidden Agendas 00:06:00 Giving Negative Feedback 00:09:00 Receiving Negative Feedback and Exercise 00:08:00 Assignment Assignment - Corporate & Strategic Communication Skills for Managers 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Corporate & Strategic Communication Skills for Managers
Delivered Online On Demand9 hours 4 minutes
£25