10602 Communication courses delivered Online

ISO 26000:2010 and SA8000:2014 are international standards of Social Responsibility/ Accountability management systems (SR), the existence of these requires competent personnel to interpret their requirements, address those to integrate SR in an organization, and audit the organization to assess the implementation and effectiveness of overall implementation. This course is designed for professionals who are responsible for any aspect of Social Responsibility as well as for those, specifically, who are pursuing their career in the field of auditing and certification. This course enhances the knowledge and skills of delegates to understand the standard and audit it effectively. The course is consisting of study material in the form of self-study typewritten and exercises. Attendees of this course will be, on completion, competent to implement SR, Plan, Conduct & Report 1st, 2nd & 3rd party audits.   Features of Couse ✔ 100% Online Self-paced: Considering busy schedules, we have designed this course to be attended online without bounding with the timings. To make it interactive, we have created different communication groups where candidates can discuss the points with other fellows as well as the trainers of course. Also, they can interact with trainers on monthly demonstration classes. ✔ Testing the Learning: Each section of course is covered with exercise to check your understanding in real-time, and overall result is affected by exercises you complete. ✔ Self-Scheduling: This 40 Hours full fledge course is designed to match your schedule. You will get a life time access to this course and complete it on your ease. ✔ Superlative Material: The training is designed, developed and reviewed by competent auditors with extensive experience of auditing in different regions of world. ✔ Approved Course: The course is approved by one of the well-known personal certifying body “Exemplar Global”.   Who should attend this? This course is recommended to be attended by those who are involved in the implementation and/ or auditing of Social Responsibility (SR), specifically Social Responsibility (SR) Managers, Auditors, and others willing to add credibility with a widely accepted qualification for auditing. Also, recommended to satisfy the applicable requirement of training and competence, if any. This course can add value to your profile if you are Intending to perform audits of Social Responsibility (SR). A Social Responsibility (SR) Executive/ Management Representative An Existing Internal Auditor A Social Responsibility (SR) Consultant Responsible for implementing the Social Responsibility (SR) standard. Responsibility to evaluate the outcome of internal Social Responsibility (SR) audits and have responsibility/ authority to improve the effectiveness of the Social Responsibility (SR). Pursuing to make a career in Social Responsibility (SR) auditing.   Course Duration: 40 Learning Hours and extended time of exercise & Exam.   Certificate: Those who pass all exercises with 50% at least in each exercise will be awarded with successful completion certificate with the approval of Exemplar Global and a Lifetime validity. Note: Each exercise have 2 retakes, if a candidate fails in all 3 terms, the course will be blocked there and the candidate will have to purchase it again by paying 20% of the original price.   Content of Complementary Documentation Kit: 01 Social Responsibility Manual 08 Management System Procedures and 09 OHS Procedures 08 Policies 43 Forms 10 SOPs   Language of Course: English

Product Overview: Level 2 Certificate in Employability Skills - CPD Certified The Level 2 Certificate in Employability Skills offers a comprehensive curriculum designed to enhance individuals' readiness for the dynamic landscape of the professional world. This CPD Certified course equips learners with essential skills vital for success in various professional settings. Through five meticulously crafted modules, participants delve into critical areas that form the backbone of effective employability.   Module 1: Communication Skills and Productivity In Module 1, participants embark on a journey to sharpen their communication prowess and optimize productivity. Through interactive sessions and practical exercises, learners cultivate effective verbal and written communication skills, understand the nuances of non-verbal communication, and explore strategies to enhance time management and task prioritization. Module 2: Teamwork and Problem Solving Module 2 focuses on nurturing collaborative competencies and problem-solving acumen essential for thriving in team environments. Participants delve into the dynamics of teamwork, learn strategies for fostering synergy among diverse team members, and hone their ability to identify, analyze, and resolve challenges effectively through structured problem-solving approaches. Module 3: Adaptability and Interpersonal Skills In Module 3, emphasis is placed on cultivating adaptability and strengthening interpersonal relationships. Participants learn to navigate change with resilience, embrace diverse perspectives, and leverage interpersonal skills to build rapport and foster positive interactions within professional contexts. Module 4: Innovation and Conflict Resolution Module 4 explores the realms of innovation and conflict resolution, empowering participants to embrace innovation as a catalyst for growth while developing strategies to manage and resolve conflicts constructively. Through case studies and role-playing exercises, learners acquire the skills needed to foster a culture of innovation and navigate conflicts with tact and diplomacy. Module 5: Financial Literacy and Professional Etiquette The final module delves into the realms of financial literacy and professional etiquette, equipping participants with the knowledge and practices essential for sound financial management and professional conduct. Participants gain insights into budgeting, financial planning, and ethical practices while honing their understanding of professional decorum and etiquette in diverse professional settings.   Throughout the course, participants engage in a blend of theoretical learning, practical exercises, and real-world applications, facilitated by experienced instructors dedicated to fostering an enriching learning environment. Upon successful completion of the Level 2 Certificate in Employability Skills, participants emerge equipped with a robust skill set poised to enhance their employability and thrive in today's competitive professional landscape. Course Curriculum Module 1_ Communication Skills and Productivity Communication Skills and Productivity 00:00 Module 2_ Teamwork and Problem Solving Teamwork and Problem Solving 00:00 Module 3_ Adaptability and Interpersonal Skills Adaptability and Interpersonal Skills 00:00 Module 4_ Innovation and Conflict Resolution Innovation and Conflict Resolution 00:00 Module 5_ Financial Literacy and Professional Etiquette Financial Literacy and Professional Etiquette 00:00

In the world of customer service excellence, mastery is not just a possibility but a necessity. Picture yourself as the maestro orchestrating seamless interactions, transforming ordinary calls into extraordinary opportunities. Dive deep into the artistry of communication, where every word becomes a brushstroke painting a masterpiece of customer satisfaction. Key Features: CPD Certified Developed by Specialist Lifetime Access From the very basics to the pinnacle of persuasive prowess, embark on a journey where etiquette meets efficiency. Explore the toolbox of techniques, honing your skills to speak with the confidence of a star. Uncover the secrets of questions, benchmarks, and goals, crafting a roadmap to success that's as clear as a bell. Elevate your sales game, turning objections into opportunities and rejections into triumphs. With each module, you'll sharpen your wit, refine your approach, and emerge as the virtuoso of the call centre stage. In this symphony of salesmanship, every interaction becomes a chance to shine. With the right words, the perfect pitch, and a dash of determination, you'll not only close deals but open doors to boundless success. So, step into the spotlight and let your voice be the instrument of your ascent. Course Curriculum Module 01: The Basics (I) Module 02: The Basics (II) Module 03:: Phone Etiquette Module 04: Tools Module 05: Speaking Like a Star Module 06: Types of Questions Module 07: Benchmarking Module 08: Goal Setting Module 09: Key Steps Module 10: All About Telemarketing Module 11: Elevate Sales on Telephone Module 12: Prospective Telephone-Sales Expert Module 13: The Right Words and Phrases to Use on a Sales Call Module 14: Preparing the Call Module 15: Opening the Call Module 16: Structuring the Call Module 17: Verbal Communication Skills Module 18: Dealing with Objections Module 19: Closing the Sale/ Gaining Commitment Module 20: Dealing with Rejection Module 21: Close a Sale Call Module 22: Increasing your Earnings by Expanding Sales Module 23: Closing Learning Outcomes: Master phone etiquette, tools, and speaking techniques for excellence. Develop effective questioning strategies and benchmarking skills for performance. Set achievable goals and implement key steps for call center success. Elevate telemarketing skills, sales techniques, and verbal communication proficiency. Overcome objections, close sales, and handle rejection with resilience. Increase earnings through expanding sales and mastering the art of closing. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Aspiring call center managers seeking comprehensive training. Customer service professionals aiming to enhance their career prospects. Individuals looking to excel in telemarketing and telephone sales roles. Sales representatives keen on mastering objection handling and closing techniques. Anyone interested in boosting their earnings through effective sales strategies. Career path Call Centre Manager Customer Service Team Leader Telesales Executive Sales Support Coordinator Customer Relationship Manager Telemarketing Manager Certificates Digital certificate Digital certificate - Included Will be downloadable when all lectures have been completed.

The Line Management course aims to provide individuals with comprehensive knowledge about the roles, responsibilities, and essential skills necessary to excel as a competent line manager.

Explore the fascinating realm of Gerontology and Aging in our comprehensive course that delves into Psychological Insights. Uncover the intricacies of the aging process, cognitive changes, and emotional well-being in the elderly. Gain a deep understanding of life span development, social gerontology, and the interplay between aging and mental health. Join us to discover the keys to positive aging, navigate age-related changes, and explore the profound impact of aging on personality and society. Elevate your knowledge in Geriatric Psychology and embark on a journey to enhance the quality of life for the elderly. Enroll now for a transformative experience in Gerontology and Aging: Uncovering Psychological Insights.

Description: There is growing demand for communication professionals with digital media skills and a strategic perspective on brand and reputation management. The two of the most well sought skills in this generation are public speaking and media relations. This course offers both! The Public Speaking and Media Relations Diploma will prepare communication professionals who focus on external stakeholders for the challenges of a rapidly changing industry. This program focuses on developing strategic communication plans, crafting compelling messages, and performing audience research, while preparing students with the latest skills in digital platforms, tools, and techniques, and other skills that are needed to excel in the public and media relations industry. Learning Outcomes: Speak more confidently in a one-on-one conversation Develop more confidence while speaking socially or small Learn practice these skills in a safe and supportive setting Implement quick and easy preparation techniques which will work no matter what if you have one minute or a week for its preparation Make your preparation for questions, in case of when you don't know what those questions will be. Getting over nervousness what you may come across while speaking in front of a group, particularly when the group is not compassionate to what you have to say. Apply the presentation techniques so that you can establish your credibility as well as getting people on your side Build an affinity with your audience Get to know the methods to decrease your nervousness as well as fear Realise your areas of strength as a presenter as well as the way you can draw the attention of different types of people Locate how the visual aids can help create an influence along with attention Improvise techniques to form a professional presence Know a number of different means so that you can prepare and organise information Knowing how to prepare, practise, as well as deliver a short presentation Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Public Speaking and Media Relations Diploma is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Public Speaking and Media Relations Diploma is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Module: 01 Good Communication Skills 00:15:00 Interpersonal Skills 00:30:00 Getting Comfortable in Conversation 00:30:00 Redesigning Yourself for Strength 00:30:00 Professionalism 00:15:00 Maximizing Meetings 00:15:00 Controlling Nervousness 00:15:00 Module: 02 Getting Started 00:15:00 Planning 00:15:00 Force Field Analysis 00:15:00 Understanding Your Audience 00:30:00 Controlling Your Jitters 00:15:00 Making Your Listener Hear You 00:30:00 Key Themes 00:15:00 Structuring Ideas 00:15:00 Organization Methods 00:15:00 Expanding a Basic Plan 00:15:00 Our Body Language 00:15:00 Beginnings and Endings 00:15:00 Module: 03 Communication 00:15:00 Stop! Check Your Mouth! 00:15:00 What's Your Type? How About Mine?@m 00:15:00 Positive Self-Talk 00:15:00 Rapport 00:05:00 Maximizing Meetings 00:15:00 Body Language 00:15:00 Sticky Situations 00:15:00 I Can Just Send an E-mail, Right? 00:15:00 Overcoming Nervousness 00:30:00 The Five S's 00:15:00 Start Writing! 00:15:00 Audience Profile 00:05:00 Your Speaking Voice 00:30:00 Add Punch to Your Presentation 00:15:00 Module: 04 Module One - Getting Started 00:30:00 Module Two - Identifying Your Audience 01:00:00 Module Three - Creating a Basic Outline 00:30:00 Module Four - Organizing the Program 00:30:00 Module Five - Fleshing It Out 00:30:00 Module Six - Putting It All Together 01:00:00 Module Seven - Being Prepared 00:30:00 Module Eight - Overcoming Nervousness 01:00:00 Module Nine - Delivering Your Speech (I) 01:00:00 Module Ten - Delivering Your Speech (II) 00:30:00 Module Eleven - Questions and Answers 00:30:00 Module Twelve - Wrapping Up 00:30:00 Activities 00:00:00 Module: 05 Introducing Public Speaking 01:00:00 Public Speaking and The Speakers 01:00:00 Getting Started: The First Speech 01:00:00 Raise The Confidence 01:00:00 Overcome Your Fear 01:00:00 Select The Topic 01:00:00 Analyze The Audience 01:00:00 Organize The Speech 01:00:00 Outline The Speech 00:30:00 Prepare The Visual Aids Effectively 00:30:00 Deliver The Message Effectively 01:00:00 Short Questions with Answers 00:30:00 Public Speaking Basics 01:00:00 Know Your Audience 00:30:00 Use The Right Words 00:30:00 Decide What You Want To Convey 00:30:00 Learn How to Communicate 00:30:00 What Happens If Your Don't Connect to Your Audience 00:30:00 Wrapping Up 00:15:00 Module: 06 Public Relations 00:30:00 Building Your PR Plan 00:30:00 Structuring Messages 00:30:00 Establishing Media Guidelines 00:30:00 Managing the Media 00:30:00 The Press Release 00:30:00 PR and the Crisis 00:30:00 Social Media and Public Relations 00:15:00 Module: 07 Being Interviewed 01:00:00 Providing Information to the Media 00:30:00 Developing a Media Package 00:15:00 Developing a Media Package 00:15:00 Developing Media Relationships 00:15:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Feeling Stuck in Your Career? The Advanced Sales & Marketing: Branding Your Business & Sales Techniques Bundle is Your Skill-Building Solution. This exceptional collection of 35 premium courses is designed to encourage growth and improve your career opportunities. Suited to meet different interests and goals, the Advanced Sales & Marketing: Branding Your Business bundle provides an engaging learning experience, helping you learn skills across various disciplines. With Advanced Sales & Marketing: Branding Your Business & Sales Techniques Bundle, you'll have a personalised journey that aligns with your career goals and interests. This comprehensive package helps you confidently tackle new challenges, whether entering a new field or enhancing your existing knowledge. The Advanced Sales & Marketing: Branding Your Business bundle is your gateway to expanding your career options, increasing job demand, and enhancing your skill set. By enrolling in this bundle, you'll receive complimentary PDF certificates for all courses, adding value to your resume at no extra cost. Develop key skills and achieve important progress in your career and personal development. Start your journey today and experience the transformative impact of the Advanced Sales & Marketing: Branding Your Business & Sales Techniques bundle on your job life and career growth! This Advanced Sales & Marketing: Branding Your Business & Sales Techniques Bundle Comprises the Following CPD Accredited Courses: Course 01: The Ultimate Sales Training Blueprint: How To Master Sales Course 02: Advanced Diploma in Digital Marketing Course 03: Sales Techniques Course 04: Marketing Secrets for High Sales Course 05: NLP For Sales, Persuasion & Influence Course 06: Sales & Negotiation Skills Course 07: Creating Highly Profitable Sales Funnels Course 08: Branding Your Business Course 09: Strategic Planning and Analysis for Marketing Course 10: Email Marketing Masterclass Course 11: Video Marketing Strategy Course 12: LinkedIn Marketing for Business Course 13: Youtube Marketing Strategy Course 14: Facebook Marketing Strategy for Business Course 15: Content Writing & Copy Writing For SEO and Sales Course 16: Cold Call to Boost Sales Course 17: Secrets of Successful Sales Course 18: Sales: Psychology of Customers Course 19: Marketing Communication Course 20: Personal Branding Course Course 21: Diploma in Customer Relationship Management (CRM) Course 22: Lead Generation with Attraction Marketing for Business Course 23: Business Development & Sales Course 24: Visual Merchandising Diploma Course 25: Social Media Marketing for Business Course 26: Career Development Plan Fundamentals Course 27: CV Writing and Job Searching Course 28: Learn to Level Up Your Leadership Course 29: Networking Skills for Personal Success Course 30: Ace Your Presentations: Public Speaking Masterclass Course 31: Learn to Make a Fresh Start in Your Life Course 32: Motivation - Motivating Yourself & Others Course 33: Excel: Top 50 Microsoft Excel Formulas in 50 Minutes! Course 34: Decision Making and Critical Thinking Course 35: Time Management Training - Online Course What will make you stand out? Upon completion of this online Advanced Sales & Marketing: Branding Your Business & Sales Techniques Bundle, you will gain the following: CPD QS Accredited Proficiency with this Advanced Sales & Marketing: Branding Your Business Bundle After successfully completing the Advanced Sales & Marketing: Branding Your Business bundle, you will receive a FREE PDF Certificate from REED as evidence of your newly acquired abilities. Lifetime access to the whole collection of learning materials of this Advanced Sales & Marketing: Branding Your Business Bundle The online test with immediate results You can study and complete the Advanced Sales & Marketing: Branding Your Business bundle at your own pace. Study for the Advanced Sales & Marketing: Branding Your Business bundle using any internet-connected device, such as a computer, tablet, or mobile device. The Advanced Sales & Marketing: Branding Your Business & Sales Techniques bundle is a premier learning resource, with each course module holding respected CPD accreditation, symbolising exceptional quality. The content is packed with knowledge and is regularly updated to ensure it remains relevant. This bundle offers not just education but a constantly improving learning experience designed to enrich both your personal and professional development. Advance the future of learning with the Advanced Sales & Marketing: Branding Your Business bundle, a comprehensive, complete collection of 35 courses. Each course in the Advanced Sales & Marketing: Branding Your Business bundle has been handpicked by our experts to provide a broad range of learning opportunities. Together, these modules form an important and well-rounded learning experience. Our mission is to deliver high-quality, accessible education for everyone. Whether you are starting your career, switching industries, or enhancing your professional skills, the Advanced Sales & Marketing: Branding Your Business bundle offers the flexibility and convenience to learn at your own pace. Make the Advanced Sales & Marketing: Branding Your Business package your trusted partner in your lifelong learning journey. CPD 350 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Advanced Sales & Marketing: Branding Your Business & Sales Techniques is perfect for: Expand your knowledge and skillset for a fulfilling career with the Advanced Sales & Marketing: Branding Your Business bundle. Become a more valuable professional by earning CPD certification and mastering in-demand skills with the Advanced Sales & Marketing: Branding Your Business bundle. Discover your passion or explore new career options with the diverse learning opportunities in the Advanced Sales & Marketing: Branding Your Business bundle. Learn on your schedule, in the comfort of your home - the Advanced Sales & Marketing: Branding Your Business bundle offers ultimate flexibility for busy individuals. Requirements You are warmly invited to register for this bundle. Please be aware that no formal entry requirements or qualifications are necessary. This curriculum has been crafted to be open to everyone, regardless of previous experience or educational attainment. Career path Gain a wide range of skills across various fields, improve your problem-solving capabilities, and keep current with industry trends. Perfect for those aiming for career advancement, exploring a new professional direction, or pursuing personal growth. Begin your journey with the Advanced Sales & Marketing: Branding Your Business bundle. Certificates CPD Certificates Digital certificate - Included

The Mentee and Mentor course provides a comprehensive understanding of coaching and mentoring processes. Participants will explore the art of matching mentors and mentees, effective communication skills, ethical aspects, and various coaching and mentoring models. The course focuses on personal and management skills development for both mentors and mentees. Learning Outcomes: Gain an introduction to coaching and mentoring and their significance in personal and professional growth. Understand the step-by-step process of mentoring, from initiation to successful conclusion. Learn how to match mentors and mentees effectively based on goals and personalities. Discover strategies for making mentoring relationships productive and beneficial for both parties. Explore the ethical considerations and responsibilities associated with coaching and mentoring. Study various coaching and mentoring models to apply the most suitable approach in different contexts. Develop effective communication skills crucial for fostering meaningful mentoring relationships. Enhance personal skills and management abilities for mentors and mentees alike. Why buy this Mentee and Mentor? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Mentee and Mentor there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? Professionals interested in enhancing their coaching and mentoring skills. Managers and leaders aiming to establish effective mentorship programs within their organizations. Individuals seeking to become mentors to guide and support others' personal and professional growth. Those looking for guidance and support in their personal and career development journey. Prerequisites This Mentee and Mentor does not require you to have any prior qualifications or experience. You can just enrol and start learning. This Mentee and Mentor was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Mentor: Provide guidance, advice, and support to individuals seeking personal or professional development. Manager or Leader: Develop and implement effective mentoring programs within your organization. Human Resources Professional: Facilitate mentoring relationships and programs to foster employee growth. Career Coach: Help individuals navigate their career paths and make informed decisions. Personal Development Consultant: Support individuals in their personal growth journey through coaching and mentoring. Course Curriculum Module 01: Introduction to Coaching and Mentoring Introduction to Coaching and Mentoring 00:25:00 Module 02: The Process of Mentoring The Process of Mentoring 00:30:00 Module 03: Matching Mentors and Mentee Matching Mentors and Mentee 00:18:00 Module 04: Making Mentoring Work for You Making Mentoring Work for You 00:30:00 Module 05: Ethical Aspects of Coaching and Mentoring Ethical Aspects of Coaching and Mentoring 00:31:00 Module 06: Coaching and Mentoring Models (Part 01) Coaching and Mentoring Models (Part 01) 00:33:00 Module 07: Coaching and Mentoring Models (Part 02) Coaching and Mentoring Models (Part 02) 00:31:00 Module 08: Effective Communication Skills for Mentoring Effective Communication Skills for Mentoring 00:36:00 Module 09: Personal Skills Personal Skills 00:27:00 Module 10: Management Skills Management Skills 00:24:00 Assignment Assignment - Mentee and Mentor 00:00:00

Level 5 - Three QLS Endorsed Diploma | QLS Hard Copy Certificate Included | Plus 10 CPD Courses | Lifetime Access

3 QLS Endorsed Diploma | QLS Hard Copy Certificate Included | 10 CPD Courses | Lifetime Access | 24/7 Tutor Support