9675 Communication courses delivered Online

Become an indispensable asset in any educational setting with our comprehensive School Counsellor Training Level 5 course. Dive into various school-based counselling models, learn effective communication skills, and explore strategies to support students experiencing stress and anxiety. Enroll now and empower yourself to make a tangible difference!

In today's modern world, the intersection of Social Media and Healthcare is increasingly vital. This specialized course equips you with essential skills to navigate and leverage these platforms effectively. Understanding how Social Media impacts healthcare is crucial as it facilitates communication, influences health behavior positively, and promotes participatory health practices. Learning these aspects not only enriches your daily life but also enhances your professional career prospects significantly, especially in the UK job market where demand for such expertise is burgeoning. Mastering Social Media in Healthcare can open doors to various roles across hospitals, health authorities, and e-healthcare sectors, potentially offering competitive salaries. The advantages of this course are evident as the sector continues to expand, with a notable increase in job opportunities. Embracing these modules will empower you to harness Social Media for improved healthcare outcomes, making you a valuable asset in this dynamic and growing field. Key Features: CPD Certified Social Media in Healthcare Course Free Certificate from Reed CIQ Approved Social Media in Healthcare Course Developed by Specialist Lifetime Access Course Curriculum Module 01: Social Media and Communication Module 02: Social Media and Health Behaviour Change Module 03: Gamification and Behavioural Change Techniques for Health Social Media Module 04: Participatory Health through Social Media Module 05: Use of Social Media by Hospitals and Health Authorities Module 06: Medical Social Media Module 07: Medical Social Media Content, Characteristics and Appearance Module 08: Social Media, Big Data and E-healthcare Module 09: Applications Learning Outcomes Understand the role of social media in healthcare communication strategies. Analyze how social media influences health-related behaviors positively. Apply gamification techniques effectively in health-related social media campaigns. Engage in participatory health initiatives using social media platforms. Evaluate the use of social media by hospitals and health authorities. Create medical social media content adhering to professional guidelines and standards. CPD 10 CPD hours / points Accredited by CPD Quality Standards Social Media in Healthcare 1:51:40 1: Module 01: Social Media and Communication Preview 10:22 2: Module 02: Social Media and Health Behaviour Change 12:13 3: Module 03: Gamification & Behavioral Change for Health Social Media 13:31 4: Module 04: Participatory Health through Social Media 13:02 5: Module 05: Use of Social Media by Hospitals and Health Authorities 13:18 6: Module 06: Medical Social Media 14:32 7: Module 07: Medical Social Media Content, Characteristics and Appearance 10:53 8: Module 08: Social Media, Big Data and E-healthcare 09:46 9: Module 09: Applications 13:03 10: CPD Certificate - Free 01:00 Who is this course for? This Social Media in Healthcare course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Social Media in Healthcare. Moreover, this course is ideal for: Healthcare professionals seeking to enhance patient engagement and outreach. Social media managers interested in specializing in healthcare content. Public health officials aiming to leverage digital platforms for outreach. Marketing professionals focusing on healthcare and medical industries. Researchers studying the impact of social media on healthcare communication. Requirements There are no requirements needed to enrol into this Social Media in Healthcare course. We welcome individuals from all backgrounds and levels of experience to enrol into this Social Media in Healthcare course. Career path After finishing this Social Media in Healthcare course you will have multiple job opportunities waiting for you. Some of the following Job sectors of Social Media in Healthcare are: Social Media Strategist in Healthcare Health Communications Specialist Digital Marketing Manager for Healthcare Public Health Social Media Coordinator Hospital Social Media Manager Medical Content Creator Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Workplace Mediation

ISO 9001, ISO 14001, ISO 45001 are international standards of Quality, Environmental and Occupational Health & Safety Management System respectively, the existence of it requires competent personal to interpret its requirements, address those to integrate QHSE MS in an organization and audit organization to assess the implementation and effectiveness of overall implementation. This course is designed for professionals who are responsible of any aspect of QHSE Management System as well as for those, specifically, who are pursuing their career in the field of auditing and certification. This course enhance the knowledge and skills of delegates to understand the standard and audit it effectively. Course is consisting of study material in form of written and videos, exercises and role plays. Attendees of this course will be, on completion, competent to implement QHSE MS, Plan, Conduct & Report 1st, 2nd & 3rd party audits.   Features of Couse ✔ 100% Online Self-paced: Considering the busy lives, we have designed this course to be attended online without bounding with the schedules. To make it interactive, we have created different communication groups where candidate can discuss the points with other fellows as well as the trainers of course. Also, they can interact with trainer on monthly demonstration classes. ✔ Testing the Learning: Each section of course is covered with exercise to check your knowledge in real-time, and overall result is affected by exercises you complete. ✔ Self-Scheduling: This 40 Hours full fledge course is designed to match you schedule. You will get a life time access to this course and complete it on your ease. ✔ Superlative Material: The training is designed, developed and reviewed by competent auditors having an extensive experience of auditing in different regions of world. ✔ Approved Course: The course is approved by one of the well-known personal certifying body “Exemplar Global”. With the approved course, you will get many benefits from Exemplar global which includes but not limited to; Exemplar Global graduate certificate with being listed on their website as auditor as well as badge of auditor from Exemplar Global. Extended learning content from Exemplar Global Complimentary access to online events, online magazine, newsletters, and low-cost professional Access to an exclusive LinkedIn Community Opportunity to explore career enhancement and employment opportunities   Who should attend this? This course is recommended to be attended by those who are involved in implementation and/ or auditing of Quality, Environmental and Occupational Health & Safety Management System, specifically QHSE Managers, Auditors and others willing to add credibility with a widely accepted qualification for auditing. Also, recommended to satisfy the applicable requirement of training and competence, if any. This course can add values to your profile if you are Intending to perform audits of Quality, Environmental and Occupational Health & Safety Management System. A QHSE Executive/ Management Representative An Existing Internal Auditor A QHSE MS Consultant Responsible for implementing the ISO standards. Responsibility to evaluate the outcome of internal QHSE MS audits and have responsibility/ authority to improve the effectiveness of the QHSE MS. Pursuing to make career in QHSE MS auditing.   Course Duration: 56 Learning Hours and extended time of exercise & Exam.   Certificate: Those who pass all exercises with 50% at least in each exercise and 100% overall exercises completion will be awarded with successfully completion certificate with approval of Exemplar Global and a Lifetime validity. Note: Each exercise have 2 retakes, if a candidate fails in all 3 terms, the course will be blocked there and the candidate will have to purchase it again by paying 20% of the original price.   Language of Course: English   Pre-Requisites: ISO 9001, ISO 14001, ISO 45001 awareness training course.

Are you passionate about fostering inclusive communities and promoting equality? Elevate your career with our comprehensive Social Inclusion Officer Training course! Designed for aspiring professionals and those seeking to make a significant impact in their communities, this course equips you with the knowledge and skills to champion social inclusion and drive positive change. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access The Social Inclusion Officer Training course helps learners understand the importance of including everyone in society, regardless of their background. Participants will learn about effective communication techniques and how to promote social inclusion. They will explore the connections between social inclusion, mental health, and social mobility, understanding how to support individuals in overcoming barriers. The course also covers strategies for creating policies that promote inclusivity. By the end of the training, learners will be equipped with the knowledge and skills to work as Social Inclusion Officers, helping to create a more inclusive and fair society for all. Course Curriculum Module 01: Introduction to the Course Module 02: An Introduction to Social Inclusion Module 03: The Nature of Communication Module 04: The Promotion of Social Inclusion Module 05: Social Inclusion and Mental Health Module 06: Social Inclusion and Social Mobility Module 07: Policy Suggestions and Recommendations Module 08: Social Inclusion Officer Learning Outcomes: Understand the fundamentals of social inclusion principles and practices. Identify key communication techniques for promoting social inclusion. Explore the relationship between social inclusion and mental health. Assess the impact of social mobility on social inclusion. Formulate policy recommendations to enhance social inclusion. Define the role and responsibilities of a Social Inclusion Officer. CPD 10 CPD hours / points Accredited by CPD Quality Standards Social Inclusion Officer Training 1:32:59 1: Module 01: Introduction to the Course 12:07 2: Module 02: An Introduction to Social Inclusion 10:42 3: Module 03: The Nature of Communication 11:49 4: Module 04: The Promotion of Social Inclusion 09:57 5: Module 05: Social Inclusion and Mental Health 07:30 6: Module 06: Social Inclusion and Social Mobility 21:45 7: Module 07: Policy Suggestions and Recommendations 06:32 8: Module 08: Social Inclusion Officer 11:37 9: CPD Certificate - Free 01:00 Who is this course for? Individuals interested in social inclusion roles. Community workers aiming to enhance inclusivity. Social workers focusing on mental health. Policy makers seeking to improve social mobility. Educators promoting inclusive practices. Career path Social Inclusion Officer Community Development Worker Mental Health Support Worker Social Policy Advisor Equality and Diversity Officer Inclusion and Wellbeing Coordinator Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Communicate effectively with patients and colleagues in healthcare settings. Our English for Healthcare course equips you with the essential vocabulary, communication skills, and cultural sensitivity required for success in the medical field. Improve your confidence, patient care, and career prospects. Enroll today!

To keep a workplace healthy, happy, relevant and productive; the presence of diversity and equality is something to be encouraged and aimed for. This training course guides you in the best methods of employing that practise and ensuring that employees come from different backgrounds and have different beliefs and lifestyles. The tutorials are designed to break down barriers and understand stereotyping, as well as teaching you how to deal with discrimination and complaints that may stem from that. Learning Outcomes: Understand the notion of diversity and dismiss stereotypes Cope with discrimination and unsustainable complaints Developing communication skills and build confidence Work to accommodate disability and the associated challenges Deal with harassment and bullying Why Choose this Course? Earn a digital Certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Online study materials Mock exams Multiple-choice assessment Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Once the course has been completed and the assessment has been passed, all students are entitled to receive an endorsed certificate. This will provide proof that you have completed your training objectives, and each endorsed certificate can be ordered and delivered to your address for only £119. Please note that overseas students may be charged an additional £10 for postage. CPD Certificate of Achievement from Janets Upon successful completion of the course, you will be able to obtain your course completion e-certificate. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Endorsement This course and/or training programme has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course and/or training programme is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website. Method of Assessment In order to ensure the Quality Licensing scheme endorsed and CPD acknowledged certificate, learners need to score at least 60% pass marks on the assessment process. After submitting assignments, our expert tutors will evaluate the assignments and give feedback based on the performance. After passing the assessment, one can apply for a certificate. Who is This Course for?  The course is designed for those embedded in HR management and administration, and in a position to influence a movement towards more employee diversity and equality.  Requirements This Workplace Diversity Course is fully compatible with any kind of device. Whether you are using Windows computer, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path The course is suitable for those in the roles of HR Manager Business Manager Head of Department Team Leader Office Administration Course Content Diversity and Equality in Workplace Module One - Getting Started 01:00:00 Module Two - Understanding Diversity 01:00:00 Module Three - Understanding Stereotypes 01:00:00 Module Four - Breaking Down the Barriers 00:30:00 Module Five - Verbal Communication Skills 00:30:00 Module Six - Non-Verbal Communication Skills 01:00:00 Module Seven - Being Proactive 00:30:00 Module Eight - Coping with Discrimination 01:00:00 Module Nine - Dealing with Diversity Complaints as a Person 01:00:00 Module Ten - Dealing with Diversity Complaints as a Manager 01:00:00 Module Eleven - Dealing with Diversity Complaints as an Organization 01:00:00 Module Twelve - Wrapping Up 00:15:00 Diversity and Equality Why Promote Equality and Diversity? 00:15:00 The Equality and Diversity Jigsaw Pieces 00:15:00 Integrating Equality and Diversity into Planning and Delivery 00:15:00 Building Equality into Teaching and Learning 00:15:00 Dealing with Harassment and Bullying 00:15:00 Diversity in Workplace: Disability Defining Terms 00:15:00 Dissecting Labels 00:30:00 Accessibility 00:15:00 The Cornerstones of Diversity 00:15:00 Encouraging Diversity by Hiring 00:30:00 Using the STOP Technique 00:15:00 Communication Essentials for Disability Awareness 00:30:00 Communication Styles 00:15:00 Critical Conversations 00:15:00 Activities Diversity and Equality in Workplace Level 3- Activities 00:00:00 Recommended Reading Recommended Reading : Level 3 Diploma in Diversity and Equality in Workplace 00:00:00 Assignment Assignment - Workplace Diversity 3 weeks, 3 days Order Your Certificate Order your Certificate QLS 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

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The course will provide a comprehensive overview of Consul and its capabilities, including deploying a single data center, registering services using service discovery, and accessing Consul Key/Value (KV). It is designed for individuals who possess basic terminal skills and have an understanding of application and data center/cloud networking architectures for running applications.

Description: Customer Service and Relation Management Diploma This Diploma in Customer Service and Relation Management aims to address the development of service industries and the need for customer-supplier relationship. This program equips one with knowledge and skills related to service marketing, customer service, customer relationship management, service design, service quality management, etc. Customer Relationship Management (CRM) is a business strategy for maximizing shareholder value through acquiring, enhancing and retaining desired customers. This course will examine the concepts, processes and technologies an organization uses to achieve superior performance through client intelligence. Aligning business activities around the client creates an opportunity to collect an extensive quantity of client-related descriptive and behavioural data, which shall be very useful. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Customer Service and Relation Management Diploma is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience or qualification required for this course, it is available for all students from any academic background. Requirements Our Customer Service and Relation Management Diploma is fully compatible with any kind of device. Whether using a Windows computer, Mac, smartphone or tablet, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course, you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Understanding Customer Service Understanding Customer Service FREE 00:17:00 Identifying Customer Expectations 00:06:00 Providing Excellent Customer Service 00:07:00 Focusing on the Customer 00:08:00 Customer Service and the Telephone 00:08:00 Handling Complaints 00:12:00 Enduring Stress 00:13:00 Business Communication Identifying Basic Communication Techniques FREE 00:09:00 Formal and Informal Communication 00:02:00 Describing Verbal and Non-verbal Communication 00:04:00 Understanding Body Language 00:05:00 Making Effective Presentations 00:10:00 Fundamentals of Productive Meetings 00:08:00 Written Communication 00:13:00 Electronic Communication 00:19:00 Creating Graphics for Business Communication 00:04:00 Communicating Static Information 00:03:00 Communicating Dynamic Information 00:03:00 Effectively Working for Your Boss Representing Your Boss 00:06:00 Communicating Your Boss's Decisions 00:03:00 Supporting Your Boss and Colleagues 00:04:00 Building a Partnership with Your Boss 00:13:00 Identifying Goals FREE 00:10:00 Energy Distribution 00:09:00 Time Logs 00:11:00 Personal World View 00:10:00 Strengths 00:09:00 A Building Your Toolbox 00:10:00 Establishing Your Action Plan 00:11:00 Customer Service What is Customer Service? 00:15:00 Who Are Your Customers? 00:15:00 Six Critical Elements 00:30:00 Understanding Leadership 00:30:00 Five Practices of Leadership 00:45:00 Asking the Right Questions 00:15:00 Close with Vocals 00:15:00 Closing Down the Voice 00:10:00 Cold and Warm Calls 00:15:00 Developing Your Script 00:45:00 Did You Hear Me? 00:15:00 It's More Than Just a Phase 00:15:00 Negotiation Techniques 00:15:00 News from Within 00:15:00 Perfecting the Script 00:15:00 Phone Tag and Getting the Call Back 00:15:00 Sales by Phone 00:10:00 Saying No 00:05:00 Staying Out of Voice Mail Jail 00:05:00 Stress Busting 00:05:00 Taking Messages99 00:05:00 This is My Mentor 00:05:00 To Serve and Delight 00:05:00 Who are Your Customers? 00:15:00 Building the Future 00:15:00 Checklist for Success 00:15:00 Considerations in Tool Selection 00:15:00 Customer Relationship Management 00:10:00 Evaluating and Reviewing Your Program 00:15:00 Homegrown vs. Application Service Provider 00:15:00 Requirement Driven Product Selection 00:15:00 Strategies for Customer Retention 00:15:00 The Development Team 00:15:00 What CRM Is and Who It Serves 00:15:00 Customer Relationship Management Training Customer Relationship Management 00:10:00 What CRM Is and Who It Serves 00:15:00 Checklist for Success 00:15:00 Requirement Driven Product Selection 00:15:00 Considerations in Tool Selection 00:15:00 Strategies for Customer Retention 00:15:00 Building the Future 00:15:00 Homegrown vs. Application Service Provider 00:15:00 The Development Team 00:15:00 Evaluating and Reviewing Your Program 00:15:00 Relationship with Customers Good Customer Relationship - Why is it Important? 01:00:00 Understanding Your Customers 01:00:00 How to Calculate Customer's Lifetime Value 00:30:00 How to Keep Your Customers Happy? 01:00:00 How to Get Your Customers to Say 'Wow!' 01:00:00 Proven Methods of Customer Retention 01:00:00 The Art of Customer Follow-up 01:00:00 Loyalty Marketing Program 00:30:00 Promotional Items to Enhance Customer Relations 01:00:00 Handling Customer's Complaints 01:00:00 How to Deal with Difficult Customers 00:30:00 Introducing the Seven Deadly Sins of Customer Service! 01:00:00 Customer Relationship Management (CRM) Software - The Benefits 01:00:00 Choosing a CRM Program 00:30:00 Customer Service over the Phone 01:00:00 Customer Relations and Dealing Module One - Getting Started 00:30:00 Module Two - The Right Attitude Starts with You 01:00:00 Module Three - Stress Management (Internal Stressors) 01:00:00 Module Four - Stress Management (External Stressors) 00:30:00 Module Five - Transactional Analysis 01:00:00 Module Six - Why are Some Customers Difficult 01:00:00 Module Seven - Dealing with the Customer Over the Phone 01:00:00 Module Eight - Dealing with the Customer In Person 01:00:00 Module Nine - Sensitivity in Dealing with Customers 01:00:00 Module Ten - Scenarios of Dealing with a Difficult Customer 01:00:00 Module Eleven - Following up With a Customer Once You Have Addressed Their Issue 01:00:00 Module Twelve - Wrapping Up 00:30:00 Becoming A Customer Service Professional Module One - Getting Started 00:30:00 Module Two: The Importance of Safety 00:15:00 Module Three - Establishing Your Attitude 01:00:00 Module Four - Identifying and Addressing Customer Needs 01:00:00 Module Five - Generating Return Business 01:00:00 Module Six - In-Person Customer Service 01:00:00 Module Seven - Giving Customer Service over the Phone 01:00:00 Module Eight - Providing Electronic Customer Service 01:00:00 Module Nine - Recovering Difficult Customers 01:00:00 Module Ten - Understanding When to Escalate 01:00:00 Module Eleven - Ten Things You Can Do to WOW Customers Every Time 01:00:00 Module Twelve - Wrapping Up 01:00:00 Mock Exam Mock Exam - Customer Service and Relation Management Diploma 00:20:00 Final Exam Final Exam - Customer Service and Relation Management Diploma 00:20:00 Certificate & Transcript Order Your Certificates and Transcripts 00:00:00