9712 Communication courses in Whitburn delivered Online

Overview Uplift Your Career & Skill Up to Your Dream Job - Learning Simplified From Home! Kickstart your career & boost your employability by helping you discover your skills, talents, and interests with our special Basic Business Chinese Course BCT (A)-Read & Write Course. You'll create a pathway to your ideal job as this course is designed to uplift your career in the relevant industry. It provides the professional training that employers are looking for in today's workplaces. The Basic Business Chinese Course BCT (A)-Read & Write Course is one of the most prestigious training offered at Skillwise and is highly valued by employers for good reason. This Basic Business Chinese Course BCT (A)-Read & Write Course has been designed by industry experts to provide our learners with the best learning experience possible to increase their understanding of their chosen field. This Basic Business Chinese Course BCT (A)-Read & Write Course, like every one of Study Hub's courses, is meticulously developed and well-researched. Every one of the topics is divided into elementary modules, allowing our students to grasp each lesson quickly. At Skillwise, we don't just offer courses; we also provide a valuable teaching process. When you buy a course from Skillwise, you get unlimited Lifetime access with 24/7 dedicated tutor support. Why buy this Basic Business Chinese Course BCT (A)-Read & Write? Lifetime access to the course forever Digital Certificate, Transcript, and student ID are all included in the price Absolutely no hidden fees Directly receive CPD QS-accredited qualifications after course completion Receive one-to-one assistance every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Basic Business Chinese Course BCT (A)-Read & Write there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for free. Original Hard Copy certificates need to be ordered at an additional cost of £8. Who is this course for? This Basic Business Chinese Course BCT (A)-Read & Write course is ideal for Students Recent graduates Job Seekers Anyone interested in this topic People already working in the relevant fields and want to polish their knowledge and skills. Prerequisites This Basic Business Chinese Course BCT (A)-Read & Write does not require you to have any prior qualifications or experience. You can just enroll and start learning. This Basic Business Chinese Course BCT (A)-Read & Write was made by professionals and it is compatible with all PCs, Macs, tablets, and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as a bonus, you will be able to pursue multiple occupations. This Basic Business Chinese Course BCT (A)-Read & Write is a great way for you to gain multiple skills from the comfort of your home. Listening BCT (A) L00 Q00 00:09:00 Q01 - Q10 Listening and Decide True or False Full 00:33:00 Q01 - Q10 Listening and Decide True or False P1 Listening 00:06:00 Q01 - Q10 Listening and Decide True or False P2 Explanation 00:12:00 Q01 - Q10 Listening and Decide True or False P3 Reading Drills 00:10:00 BCT (A) Mock L2 Q 11-20 Listen and Choose the correct answer 00:34:00 BCT (A) Mock L2 Q 11-20 Listen and Choose the correct answer P1 Listen 00:07:00 BCT (A) Mock L2 Q 11-20 Listen and Choose the correct answer P2 SB & VB 00:18:00 BCT (A) Mock L3 Q 00 where to set off 00:12:00 BCT (A) Mock L3 Q 21 Take the Luggage 00:10:00 BCT (A) Mock L3 Q 22 How come you're back from the airport 00:11:00 BCT (A) Mock L3 Q 23 Process Visa 00:07:00 BCT (A) Mock L3 Q 24 why don't drive today 00:09:00 BCT (A) Mock L3 Q 25 Is the ticket booked 00:09:00 BCT (A) Mock L3 Q 26 Where do you see the job offer 00:07:00 BCT (A) Mock L3 Q 27 Book a room 00:12:00 BCT (A) Mock L3 Q 28 Traffic Jam 00:09:00 BCT (A) Mock L3 Q 29 Go hiking 00:10:00 BCT (A) Mock L3 Q 30 Market survey questionnaire 00:10:00 Reading Part 1 R1 Q 31-35 选词填空 Fill in the Blank 00:18:00 BCT (A) Mock R1 Q 36-40 选词填空 Fill in the Blank 00:08:00 Reading Part 2 R2 Q 00 看图决定对错 Decide True or False 00:03:00 R2 Q 41 标志 Signage, Sign 00:10:00 BCT (A) Mock R2 Q 42 客服调查 customer service survey 00:09:00 R2 Q 43 招聘 Job Vacancy 00:15:00 R2 Q 44 公司的产品 Company Products 00:08:00 R2 Q 45-46 手机用户调查 Mobile phone user survey 00:10:00 R2 Q 47 优惠大酬宾 Rewarding big discount 00:09:00 R2 Q 48 火车票 Train tickets 00:08:00 R2 Q 49-50 日程表 Daily Schedule 00:09:00 R2 Q 51-53 商业邀请信 Business Invitation letter 00:13:00 R2 Q 54-55 留言 Leave a message 00:08:00 R2 Q 56-57 服务范围 Our Services 00:10:00 R2 Q 58-60 十周年庆祝活动 Company 10th-anniversary celebration 00:12:00 Writing W1 Q 61-70 Write Chinese according to Pinyin 00:27:00

Overview School is the place where young, brilliant minds develop and flourish! Take your career into the next level and work in a field with means to develop the future of the society by joining our comprehensive Focus Awards Level 3 Award in Supporting Teaching and Learning in Schools course. This Focus Awards Level 3 Award in Supporting Teaching and Learning in Schools is a professional course that has been developed in accordance with awarding body standards to help you advance your career prospects. It is an introductory level 3 award that will teach you about teaching and learning concepts specifically relevant to children and young people in primary, secondary, or special schools. This level 3 award in supporting teaching and learning in schools focuses on giving you the skills and knowledge you need to look after children and youth, keep them safe, and communicate effectively.Enrol today and start your learning journey! Benefits you will gain: Top-notch e-learning materials Modules availability 24/7 An easy-to-use online learning platform Flexible learning hours Level 3 Award in Supporting Teaching and Learning in Schools (Regulated qualification) Exquisite customer service Qualification Focus Awards Level 3 Award in Supporting Teaching and Learning in Schools.  Description Learners must achieve all 4 mandatory units to achieve a total credit of 12.From this course you will: Familiarise yourself with the concept of supporting teaching and learning schools Understand how to communicate with children and young people Know how to maintain professional relationships with children and adults Comprehend how schools as an organisation works Study the development process of child and adults Be able to safeguard the wellbeing of children and young people Qualification Purpose This comprehensive Focus Awards Level 3 Award in Supporting Teaching and Learning in Schools course is designed to help students master the knowledge and skills they'll need to function effectively in supporting teaching and learning in schools. Who is this course for The Focus Awards Level 3 Award in Supporting Teaching and Learning in Schools course is for individuals wanting to serve as a qualified professional in the educational sector. Individuals who wish to achieve a sought-after teaching and learning certificate will benefit from its excellent training. Entry Requirements There are no specific entry requirements for this qualification. This qualification is accredited for learners who are at least 16 years old. Focus Awards does not set any other entry requirements, but training providers or colleges may have their own guidelines. Progression Learners wishing to progress from this qualification can undertake the following qualifications: Level 3 Certificate in Supporting Teaching and Learning in Schools Level 3 Certificate in Cover Supervision of Pupils in Schools Level 3 Diploma in Specialist Support for Teaching and Learning in Schools Intermediate/Advanced Level Apprenticeship in Supporting Teaching and Learning in Schools Total Qualification Time Total Qualification Time is comprised of GLH and an estimate of the number of hours a learner is likely to spend in preparation, study or any other learning including assessment, which takes place as directed by, but not under the supervision of a lecturer, supervisor or tutor. Total Qualification Time for this qualification is hours. Guided Learning Hours These hours are made up of all contact time, guidance or supervision of a learner by a lecturer, supervisor, tutor, trainer or other appropriate provider of education or training. Guided Learning Hours for this qualification is 80. Method of Assessment: The Focus Awards Level 3 Award in Supporting Teaching and Learning in Schools (RQF) is internallyassessed and externally assured by Focus Awards.Each learner is required to create a portfolio of evidence that demonstrates the achievement of all thelearning outcomes and the assessment criteria associated with each unit.The main pieces of evidence for the portfolio could include: Assessor observation - completed observational checklists on related action plans Witness testimony Learner product Worksheets Assignments / projects / reports Record of oral and written questioning Learner and peer reports Recognition of prior learning (RPL) Evidence may be drawn from actual or simulated situations where appropriate and where permitted by the relevant Sector Skills Council or Sector Skills Body. Career path After receiving the Focus Awards Level 3 Award in Supporting Teaching and Learning in Schools certification, you would be eligible to function as a competent professional as: Senior Teaching Assistant Senior Learning Support Assistant Senior Special Educational Needs Assistant Course Curriculum 15 sections • 40 lectures • 00:00:00 total length •Induction Form: 00:00:00 •Registration Entry Form: 00:00:00 •1. The Principles of Developing Positive Relationships With Children, Young People and Adults: 00:00:00 •2. Communication with Children, Young People and Adults: 00:00:00 •3. Legislation, Policies and Procedures for Confidentiality and Sharing Information, Including Data Protection: 00:00:00 •Unit 01 Assignment: 00:00:00 •1. The Structure of Education from Early Years to Post-compulsory Education: 00:00:00 •2. How Schools are Organised in Terms of Roles and Responsibilities: 00:00:00 •3. Ethos, Mission, Aims and Values of a School: 00:00:00 •4. Laws and Codes of Practice Affecting Work in Schools: 00:00:00 •5. The Purpose of School Policies and Procedures: 00:00:00 •6. The Wider Context in Which Schools Operate: 00:00:00 •Unit 02 Assignment: 00:00:00 •1. Different Aspects of Development From Birth to Adulthood: 00:00:00 •2. Personal and External Factors That Affect Child Development: 00:00:00 •3. Theories of Development and Frameworks to Support Development: 00:00:00 •4. Monitoring and Assessing Children: 00:00:00 •5. Barriers to the Development of Children and Young People: 00:00:00 •6. Early Intervention: 00:00:00 •7. Possible Effects of Different Transitions on Children and Young People's Development: 00:00:00 •Unit 03 Assignment: 00:00:00 •1. Current Legislation and National Guidelines for Safeguarding: 00:00:00 •2. Safeguard Children and Young People: 00:00:00 •3. Inquiries and Serious Case Reviews and Sharing the Findings to Inform Practice: 00:00:00 •4. Data Protection, Information Handling and Sharing: 00:00:00 •5. A Person-Centred Culture: 00:00:00 •6. Partnership Working and Safeguarding: 00:00:00 •7. Roles and Responsibilities of Different Organisations: 00:00:00 •8. Policies and Procedures to Protect Children and Young People and Adults Who Work With Them: 00:00:00 •9. How to Report Concerns about Practice in the Work Setting: 00:00:00 •10. Child Abuse Indicators: 00:00:00 •11. Responding to Children and Young People's Disclosures of Abuse: 00:00:00 •12. Concept of bullying: 00:00:00 •13. Develop Self-esteem and Self-confidence: 00:00:00 •14. Resilience: 00:00:00 •15. Strategies to Help Children Protect Themselves: 00:00:00 •16. Empowerment: 00:00:00 •17. Importance of E-safety: 00:00:00 •Unit 04 Assignment: 00:00:00 •Submit Your Assignments: 00:00:00

Unleash scientific curiosity with Spark Generation's adaptable study! Dive into flexible learning, exploring the wonders of Combined Science.

We hear how helpful it is to exercise regularly for health and wellbeing. But when you have fatigue it can be difficult to know if this is going to help or hinder. And suspecting it could be the latter, then when is it the right time to start to feel confident about moving more...and gradually starting to exercise? How this webinar will help you I've helped hundreds of people to navigate this element of their recovery journey and I've used this experience to share in this webinar the most successful ways to plan for, and introduce, movement and exercise.  Who is this webinar for? Anyone who thinks they might be nearing a stage where exercise could well be possible again and are keen to ensure it goes well! Whether the goal be to walk, swim, cycle etc.    Please note: This event isn't about how to re-condition and move from severe fatigue to achieving some level of activity. That requires careful 1:1 guidance via my coaching service. This webinar is for those who have a base level of activity but want to be smart about where to build from there.   My help is relevant to anyone tackling a fatigue recovery journey - whether that be due to ME/CFS, Long Covid etc, or perhaps post-operative recovery. Basically, anyone who has - or has had - an energy-related issue that's meant they have to be very careful about what they commit to doing each day.   What topics do you cover?   How to spot when you're doing well enough to start thinking about exercising again How to feel confident about starting to do more The types of exercise that seem to go well at first Guidance and tips about HOW to start incorporating exercising into your recovery plan This is a recording of a live webinar that I held a short time ago. After the main presentation we held a Q&A session, and by purchasing this recording you'll also have access to a written capture of the questions asked, and my responses. Contents The webinar recording In this 49 minute video, hear me give advice and tips on how to tackle these tricky communication situations: Communicating your situation to those you live with/are close to - in a way that goes well, and doesn't negatively impact your health/symptoms How to talk to people who are 'helpfully' trying to tell you how to cure yourself (when you know it's wrong!) Socialising with friends when you have fatigue Navigating conversations at large events (weddings, parties etc) How to talk to people who don't understand fatigue (or even believe in it) How to start exercising webinar.mp4 48 mins104 MB A copy of the slides I presented How to start exercising with fatigue.pdf 1.38 MB The Q&A digest This is a written capture of the Q&A discussion, held after my main presentation. I didn't record the Q&A in order to allow those who attended live to feel comfortable switching their cameras on and participating in the discussion. I hope you find this written summary helpful. How to start exercising when you have fatigue.pdf 147 KB

Learning Outcomes of British Sign Language (BSL) Level 1 & 2 Understand the basics of alphabet finger spelling Learn how to greet people in BSL Grasp the signs used to express colour, animals, numbers, money and more Know how to talk about jobs, family activities, work activities etc Enhance your knowledge of BSL vocabulary Description The deaf community has to face many challenges in their daily life, and communication is the major one. However, if the people who can hear take small initiatives like learning BSL, they can make the world much easier to navigate for the deaf community. If you are passionate about helping and working with people with hearing problems, learn to communicate with them in BSL through the British Sign Language (BSL) Level 1 & 2 course. In this course, you will learn the core principles of BSL. The course will show you the procedure for finger spelling the alphabet. Then the course will teach you how to greet in BSL. Furthermore, you will learn the essential signs required in everyday life, such as colours, numbers, money, directions etc. This course will also focus on expanding your BSL vocabulary and give you the confidence to use BSL. After completing this British Sign Language (BSL) Level 1 & 2 course, you will receive a QLS-endorsed certificate of achievement. This certificate will elevate your resume and help you pursue a career in the relevant sectors. Join now and learn British sign language! Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Upon successful completion of the final assessment, you will be eligible to apply for the Quality Licence Scheme Endorsed Certificate of achievement. This certificate will be delivered to your doorstep through the post for £59. An extra £10 postage charge will be required for students leaving overseas.  CPD Accredited Certificate After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for 9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for 15.99, which will reach your doorsteps by post. Method of Assessment At the end of the course, there will be an online MCQ assessment. In order to pass this exam, you must score at least 60%. When you submit the assessment, you will get the results immediately and can apply for your QLS-endorsed certificate. Career path with British Sign Language (BSL) Level 1 & 2 This British Sign Language (BSL) Level 1 & 2 course is designed to help you extant your knowledge and understanding of this sector. After completing the course, you will be able to explore career options such as SEN Teacher BSL Instructor BSL Interpreter Teaching Assistant Social Worker

Classroom Management & Lesson Planning in Teaching course covers the necessary knowledge and skills needed for the teacher to be able to teach English as a second language to their students

Elevate your career in holistic wellness with our Acupressure and Massage Therapy Professional Course. From foundational anatomy to advanced techniques, discover the art and science of promoting well-being. Dive into integrative approaches, learn to treat specific conditions, and prioritize self-care. Embark on a transformative journey, blending traditional Eastern healing practices with modern massage therapy. Join us and become a skilled, compassionate practitioner at the forefront of holistic health.

Our Event Planning course will teach you how to plan and manage beautiful events for delighted clients. Social gatherings, parties, celebrations, and business lunches will reclaim their former prominence and popularity in the coming years. Mastering the diverse talents that will be in demand at this time will allow you to be at the forefront of this possible rush of opportunity. You will be able to work directly with clients and co-workers after finishing this training, allowing groups of people to socialise again. You'll gain the confidence and expertise to bring everything together to make it a memorable event, from weddings and birthday parties to concerts and trade exhibits. Take advantage of this opportunity to embrace a more social future while launching a prosperous career path. Learning Outcomes: Understand how to manage problems during event planning Demonstrate awareness of social media usage during event planning Learn how to create themes and promotions for an event Discover how to provide exceptional catering for lunch or celebration Know how to ensure responsible waste management when an event ends Display the ability to start an event planning business from scratch The course is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. Upon successful completion of the Event Planning course, an instant e-certificate will be exhibited in your profile that you can order as proof of your new skills and knowledge. Add these amazing new skills to your resume and boost your employability by simply enrolling on this course. With this comprehensive course, you can achieve your dreams and train for your ideal career. The Event Planning course provides students with an in-depth learning experience that they can work through at their own pace to enhance their professional development. You'll get a Free Student ID card by enrolling in this course. This ID card entitles you to discounts on bus tickets, movie tickets, and library cards. This Event Planning training can help you to accomplish your ambitions and prepare you for a meaningful career. So, join the course today - gear up with the essential skills to set yourself up for excellence! Skills You Will Gain Team management Customer service Organisational planning Catering management Security management Experts created the Event Planning course to provide a rich and in-depth training experience for all students who enrol in it. Enrol in the course right now and you'll have immediate access to all of the Event Planning course materials. Then, from any internet-enabled device, access the course materials and learn when it's convenient for you. Start your learning journey straight away with this course and take a step toward a brighter future! Why Prefer this Course? Opportunity to earn a certificate accredited by CPD after completing this course Student ID card with amazing discounts - completely for FREE! (£10 postal charges will be applicable for international delivery) Standards-aligned lesson planning Innovative and engaging content and activities Assessments that measure higher-level thinking and skills Complete the program in your own time, at your own pace Each of our students gets full 24/7 tutor support *** Course Curriculum *** Here is the curriculum breakdown of the course: Module 1: Introduction to Event Management Introduction Definition of Event Management Reasons Behind Staging an Event The 5 C's of Event Management Benefits of a Successful and Safe Event Module 2: Role of an Event Planner What is an Event Planner? Job Description Required Skills for an Event Planner Roles and Responsibilities of an Event Planner Crisis Management Planning Career as an Event Planner Module 3: Event Classification Social Event Family Events Business Events VIP Events Educational Events Social Media Events Module 4: Events and Clients Introduction Before the Meeting During the Meeting After the Meeting Incorporate Volunteers Planning Effective Business Meeting Controlling Costs Finding Good Speaker Negotiation Module 5: Steps to Plan an Event Event Goals and Objectives Organising a Team Planning Budget Setting a Date Creating an Event Master Plan Booking a Venue Branding Your Event Identifying and Establishing Partnerships and Sponsors Creating a Publicity Plan Determining Day-Of Processes Getting a Review Module 6: Invitation to the Event Invitation Basics VIP Invites Themes and Dress Codes RSVP Website for your Event Promoting your Event Nametags Module 7: Event Marketing Definition of Event Marketing Importance of Event Marketing Partnership Event Marketing Account-Based Event Marketing How to Win at Event Marketing Marketing Communication Image and Branding Personal Selling Sales Promoting Module 8: Catering at Events Determining Food and Beverage Needs Choosing a Cater Techniques for a Successful Catering Catering for Corporate Events Module 9: Event Decorations What is Event Decor? Importance of Events Which Types of Events Need Decor? Indoor Event Decoration Ideas Outdoor Event Decoration Ideas Module 10: Cleaning and Waste Disposal What is Waste Management? Types of Waste Importance of Waste Management Tips for Reducing Waste at Events Avoiding Waste at Events Roles and Responsibilities Module 11: Event Security What is Event Security? Importance of Event Security Planning Security Strategy Emergency Plan for Inconvenience Appointing a Security Team Relevant Experience is Must Module 12: Developing an Event Planning Business Business Model Generating Client Base Business Operations Importance of Networking Working with Vendors and Suppliers Building a Brand Finding Success Assessment Process Once you have completed all the modules in the course, you can assess your skills and knowledge with an optional assignment. Our expert trainers will assess your assignment and give you feedback afterward. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Is This Course Right for You? Anyone interested in learning more about this subject should take this course. This will help you grasp the basic concepts as well as develop a thorough understanding of the subject. All are welcome to take this Event Planning course. There are no prerequisites for enrolment, and you can access the course materials from any location in the world. Requirements The program does not require any prior knowledge; everyone may participate! This Event Planning course is open to anyone interested in learning from anywhere in the world. Every student must be over the age of 16 and have a passion for learning and literacy. This 100% online course can be accessed from any internet-connected device, such as a computer, tablet, or smartphone. This Event Planning course allows you to study at your speed and grow a quality skillset. Career path After completing this Course, you are to start your career or begin the next phase of your career in this field. Our entire course will help you to gain a position of respect and dignity over your competitors. The certificate enhances your CV and helps you find work in the field concerned. Certificates CPD Accredited Certificate Digital certificate - £10 CPD Accredited Certificate Hard copy certificate - £29 If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.

In this competitive job market, you need to have some specific skills and knowledge to start your career and establish your position. This Parenting Skills Diploma will help you understand the current demands, trends and skills in the sector. The course will provide you with the essential skills you need to boost your career growth in no time. The Parenting Skills Diploma will give you clear insight and understanding about your roles and responsibilities, job perspective and future opportunities in this field. You will be familiarised with various actionable techniques, career mindset, regulations and how to work efficiently. This course is designed to provide an introduction to Parenting Skills Diploma and offers an excellent way to gain the vital skills and confidence to work toward a successful career. It also provides access to proven educational knowledge about the subject and will support those wanting to attain personal goals in this area. Learning Objectives Learn the fundamental skills you require to be an expert Explore different techniques used by professionals Find out the relevant job skills & knowledge to excel in this profession Get a clear understanding of the job market and current demand Update your skills and fill any knowledge gap to compete in the relevant industry CPD accreditation for proof of acquired skills and knowledge Who is this Course for? Whether you are a beginner or an existing practitioner, our CPD accredited Parenting Skills Diploma is perfect for you to gain extensive knowledge about different aspects of the relevant industry to hone your skill further. It is also great for working professionals who have acquired practical experience but require theoretical knowledge with a credential to support their skill, as we offer CPD accredited certification to boost up your resume and promotion prospects. Entry Requirement Anyone interested in learning more about this subject should take this Parenting Skills Diploma. This course will help you grasp the basic concepts as well as develop a thorough understanding of the subject. The course is open to students from any academic background, as there is no prerequisites to enrol on this course. The course materials are accessible from an internet enabled device at anytime of the day. CPD Certificate from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path The Parenting Skills Diploma will help you to enhance your knowledge and skill in this sector. After accomplishing this course, you will enrich and improve yourself and brighten up your career in the relevant job market. Course Curriculum Parenting Skills Diploma Parenting Skills PROMO 00:02:00 Goals & First Concepts 00:12:00 The Power Of Relationships 00:17:00 The Myth Of 'Nothing To It Parenting' 00:31:00 The 2 Phases Of Parenting 00:26:00 The Power Of Mentoring Your Child 00:17:00 Teaching Values They Will Keep! 00:13:00 Parenting Basics And Beyond! 00:05:00 Powerful Communication Skills 00:33:00 The Power Of Re-Framing & Building Agreements 00:13:00 Why Do Kids Do The Things They Do? 00:15:00 'The Parent's Pledge' 00:16:00 Disciplining The RIGHT Way! 00:13:00 The Power of 'Life Lessons' 00:10:00 The kid's Pledge 00:02:00 The Parents Pledge 00:02:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

A multi modular course for individuals who have previously under gone media training and seek to refresh their skills