10308 Communication courses in Matlock delivered Online

Are You Prepared to Save a Life? Discover the Power of First Aid At Work & BLS Training! Imagine a workplace where every employee is ready to act in emergencies. With 142,000 workplace injuries reported in the UK last year, the need for comprehensive training is clear. This First Aid At Work & BLS Training can be the difference between life and death. Gain essential knowledge that impacts your career and ensures you can respond effectively in critical situations. This First Aid At Work course is a quick and easy way to learn the essentials of first aid at work. With its step by step lessons and no fluff method of content delivery, First Aid At Work course saves you time and money as it's available at a discounted price at the moment. Get 3 CPD Accredited Courses- Course 01: Emergency First Aid at Work Certificate: Learn essential first aid skills to respond to workplace emergencies effectively. Course 02: Oxygen First Aid Training - Online Course: Understand the critical role of oxygen in first aid and how to administer it safely. Course 03: Anaphylaxis & BLS: Gain knowledge on recognizing and responding to anaphylactic emergencies and basic life support techniques. Key Highlights for First Aid At Work Course: Lifetime access to the First Aid At Work course materials Full tutor support is available from Monday to Friday with the First Aid At Work course Gain a complete understanding of the First Aid At Work course Accessible, informative First Aid At Work learning modules designed by experts Get 24/7 help or advice from our email and live chat teams with the First Aid At Work course Study First Aid At Work in your own time through your computer, tablet or mobile device A 100% learning satisfaction guarantee with your First Aid At Work course Emergency First Aid at Work Course Curriculum: Module 01: Introduction to First Aid At Work Module 02: Legal Framework for First Aid At Work Module 03: Incident Management at Work Module 04: Primary Survey Module 05: Secondary Survey Module 06: Basic First-Aid Techniques Module 07: Dealing with Minor Injuries at Workplace Module 08: Secondary Illness: Loss of Responsiveness and CPR Module 09: Secondary Illness: Breathing Problems Module 10: Secondary Illnesses and Injuries Module 11: Dealing With Fractures and Dislocations Module 12: Call for an Emergency in First Aid At Work First Aid At Work Learning Outcomes: Upon successful completion of this highly appreciated First Aid At Work course, you'll be a skilled professional, besides- The learner will acquire the theoretical knowledge necessary to provide First Aid At Work. Identifying the First Aider's duties and doing an emergency scenario assessment First aid for an unconscious victim who is breathing properly (recovery position) First aid for an unconscious and inbreathing victim (CPR & the use of AED) Treatment for a victim experiencing a seizure Initial treatment for breathing issues Treatment for fractures and dislocations using first aid First aid for a victim with minor wounds Certificates: CPD Quality Standard Certificate Digital certificate - CPD Accredited Certificate - Free Hardcopy Certificate (FREE UK Delivery) CPD Hard copy certificate - £9.99 CPD Hardcopy Transcript: £9.99 CPD 30 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this course. Besides, First Aid At Work course is particularly recommended for - Students related to First Aid At Work Recent graduates Job Seekers in related fields. Anyone interested in this topic People already working in the relevant fields and want to polish their knowledge and skills. Requirements Learners seeking to enrol for the First Aid At Work Course should meet the following requirements; Basic knowledge of English Language, which already you have Be age 16 years or above Basic Knowledge of Information & Communication Technologies for studying online or digital platform. Stable Internet or Data connection in your learning devices. Career path After completing this First Aid At Work course, you can explore trendy and in-demand jobs related to this course, such as - First Aider Child Care Providers Coaches and Athletes Trainers Construction Workers Electricians Firefighters Flight Attendants Explore each of the roles available and how you can start your career in First Aid At Work course. Certificates CPD Certificate Digital certificate - Included After successfully completing this course, you can get CPD accredited digital PDF certificate for free.

Looking to fast-track your career in administration, data entry, or digital communications? The Touch Typist Training bundle gives you the edge employers are scanning for—speed, precision, and polish. With 20 job-relevant courses in one powerful package, this premium training bundle is ideal for those who want to get hired, stay competitive, and build a professional foundation that pays off. Description In today’s job market, typing efficiently and communicating clearly aren't just helpful—they’re expected. Whether you’re applying for office roles, virtual assistant gigs, data entry jobs, or customer service positions, this 20-in-1 bundle proves that you're ready for the demands of modern admin work. Packed with essential competencies like document handling, grammar, email writing, and IT literacy, this bundle positions you as a well-rounded hire. It’s designed to showcase your readiness for accuracy-driven and communication-focused roles—perfect for corporate teams, small businesses, and remote employers alike. And the best part? You get all 20 courses at once, at a price that won’t be repeated. Don’t miss the chance to level up your job applications in one go. FAQ Who is this bundle for? Anyone aiming to work as an admin, receptionist, VA, data entry clerk, or office support. Which industries value this skillset? Administrative services, education, finance, legal offices, marketing, and customer support. Can this help me switch careers? Absolutely. If you’re moving into office work, this bundle makes you more marketable. Are the courses certified? Yes. Each course includes a certificate to help strengthen your job applications. Is this a limited-time offer? Yes. This bundle is available for a short time at this price—don’t wait. Do I need any experience to start? Not at all. It’s beginner-friendly and ideal for building a strong foundation.

Duration 4.125 Days 24.75 CPD hours This course is intended for The job roles best suited to the material in this course are: Managers or consultants involved in Environmental Management, Expert advisors seeking to master the implementation of an Environmental Management System, Individuals responsible for maintaining conformance with EMS requirements , EMS team members Overview Acknowledge the correlation between ISO 14001, ISO 14040 and other standards and regulatory frameworks Master the concepts, approaches, methods and techniques used for the implementation and effective management of an EMS Learn how to interpret the ISO 14001 requirements in the specific context of an organization Learn how to support an organization to effectively plan, implement, manage, monitor and maintain an EMS Acquire the expertise to advise an organization in implementing Environmental Management System best practices ISO 14001 Lead Implementer training enables you to develop the necessary expertise to support an organization in establishing, implementing, managing and maintaining an Environmental Management System (EMS) based on ISO 14001. During this training course, you will also gain a thorough understanding of the best practices of Environmental Management Systems, consequently reducing an organization?s negative environmental impacts and improving its overall performance and efficiency Introduction to ISO 14001 and initiation of an EMS Course objective and structure Standard and regulatory framework Environmental Management System (EMS) Fundamental principles of environmental management Initiating the EMS implementation Understanding the organization and clarifying the environmental objectives Analysis of the existing management system Plan the implementation of the EMS Leadership and approval of the EMS project EMS scope Policies for environmental management Risk assessment Definition of the organizational structure of environmental management Implementation of an EMS Definition of the document management process Design of controls and drafting of specific policies & procedures Communication plan Training and awareness plan Implementation of controls Incident Management Operations Management EMS monitoring, measurement, continuous improvement and preparation for certification audit Monitoring, measurement, analysis and evaluation Internal audit Management review Treatment of problems and non-conformities Continual improvement Preparing for the certification audit Competence and evaluation of implementers Closing the training

Duration 4.125 Days 24.75 CPD hours This course is intended for The job roles best suited to the material in this course are: Project managers and consultants involved in and concerned with the implementation of an ISMS, expert advisors seeking to master the implementation of an ISMS, individuals responsible for ensuring conformity to information security requirements within an organization Overview Master the concepts, approaches, methods and techniques used for the implementation and effective management of an ISMS Learn how to interpret the ISO/IEC 27001 requirements in the specific context of an organization Learn how to support an organization to effectively plan, implement, manage, monitor and maintain an ISMS Acknowledge the correlation between ISO/IEC 27001, ISO/IEC 27002 and other standards and regulatory frameworks Acquire the expertise to advise an organization in implementing Information Security Management System best practices This training course is designed to prepare you to implement an information security management system (ISMS) based on the requirements of ISO/IEC 27001. It aims to provide a comprehensive understanding of the best practices of an ISMS and a framework for its continual management and improvement. Introduction to ISO/IEC 27001 and initiation of an ISMS Training course objectives and structure Standards and regulatory frameworks Information Security Management System (ISMS) Fundamental information security concepts and principles Initiation of the ISMS implementation Understanding the organization and its context ISMS scope Planning the implementation of an ISMS Leadership and project approval Organizational structure Analysis of the existing system Information security policy Risk management Statement of Applicability Implementation of an ISMS Documented information management Selection and design of controls Implementation of controls Trends and technologies Communication Competence and awareness Security operations management ISMS monitoring, continual improvement, and preparation for the certification audit Monitoring, measurement, analysis, and evaluation Internal audit h Management review Treatment of nonconformities Continual improvement Preparing for the certification audit Certification process and closing of the training course

This course is designed specifically to help improve your collection rates. The UK's leading trainer in the subject uses practical examples and case studies to show how to use debt collection techniques that really work. This programme will help participants to: Understand debtors and communicate with them effectively Improve their telephone and writing skills Appreciate the key legal issues Track down 'gone-aways' Improve their collection rates 1 Giving credit and collecting debts The benefits when you get it right The cost of getting it wrong 2 Analysing yourself The importance of making the right 'first impression' Assessing your own personal communication style and how this affects your results How do you (or might you) look in the debtor's eyes? What would you like to change? 3 Analysing your debtors Types of debtorThe delaying debtorThe genuine debtorThe cashflow or hardship problem debtorThe ones who never intended to pay Spot the most common reasons and excuses for non-payment - and learn how to deal with them 4 Understanding debt recovery and the law Data protection issues County Court suing enforcement methods Human rights and debt recovery Retention of title matters 5 Telephone skills for debt recovery A 7-point plan which works every time Learning by example: listening to and analysing some pre-recorded (or live) collection callsWhat was done well?What should have been done differently?Did the collector recognise opportunities?Did the collector create opportunities where seemingly none existed?Did the collector negotiate well or not at all? 6 Writing skills for debt recovery Key phrases to avoid What to include A sample letter which gets results in over 90% of cases 7 Tracking down the 'gone aways' A unique debtor-tracing plan Why spend money on external tracers when you can find those 'gone away' debtors for yourself? 8 Course review The traps to avoid Key personal learning points

Listening Masterclass Course Overview: The "Listening Masterclass" is designed to enhance learners' listening abilities, focusing on effective communication and comprehension. This course delves into the key components of listening, exploring the difference between hearing and listening, as well as the nuances of active and passive listening. It highlights various listening types and offers techniques to improve listening skills. Upon completion, learners will be able to engage in more focused and empathetic conversations, benefiting both their personal and professional relationships. This course is ideal for those who wish to refine their communication abilities, develop stronger listening techniques, and understand the power of listening in various contexts. Course Description: This course provides a deep dive into the fundamentals of listening, including the distinction between hearing and listening, and the differences between active and passive listening. Learners will explore various types of listening, from empathetic to critical listening, and how each plays a role in communication. The course also covers practical strategies for enhancing listening skills, such as mindfulness techniques and the importance of body language. Learners will gain a comprehensive understanding of the benefits of listening, including improved personal interactions, better professional relationships, and enhanced problem-solving capabilities. By the end of the course, participants will be able to apply effective listening strategies in diverse situations, from the workplace to social interactions, resulting in stronger connections and more effective communication. Listening Masterclass Curriculum: Module 01: What are Good Listening Skills? Module 02: Difference between Active and Passive Listening Module 03: Difference between Listening and Hearing Module 04: Ways to Improve Your Listening Skills Module 05: Types of Listening Module 06: Benefits of Good Listening Skills Module 07: Conclusion (See full curriculum) Who is this course for? Individuals seeking to improve their communication skills. Professionals aiming to enhance their ability to engage with others effectively. Beginners with an interest in refining their listening abilities. Anyone looking to foster stronger personal and professional relationships. Career Path Customer Service Representative Human Resources Professional Sales and Marketing Specialist Public Relations Officer Educational Instructor or Trainer Mediator or Conflict Resolution Specialist Healthcare Provider (e.g., Nurses, Therapists)

To provide a fundamental understanding of building services in the context of: The working environment The success of the core business The health and safety of the occupants Operating cost and environmental impact The optimisation of cost and value Strategies for continuous improvement DAY ONE 1 Building services fundamentals The function of services in commercial buildings and their importance to the core businessElectrical servicesLightingHeatingVentilation and air conditioningLiftsWater Understanding IT and communication systems Practical exercises 2 The provision of comfort and safety Statutory requirementsHealth and safety legislationControl of contractorsRisk assessmentFire precautionsLegionella, sick building and other risks Business requirementsUnderstanding user requirementsMatching systems to business needs Practical exercises 3 Getting the design right What the FM needs to know about design and its procurementSuccessful space planningRelationship between services, space planning and designGetting the brief rightSupplier selection and management Practical exercises DAY TWO 4 Operation and maintenance Why maintain?Maintenance contractsInput and output specificationsResource optionsContracts - principal elementsTendering - key stepsSelection criteriaOperational criteriaMaintenance trends Performance-based service provisionInput and output specificationsKPIs and thresholdsRisk containmentValue-add opportunitiesPerformance contract strategy Practical exercises 5 Contingency planning Being ready for the unexpected Identifying and reducing riskInternal risksExternal risksIdentifying threats at your site Managing riskProtective systemsOccupier obligationsFire managementTesting Practical exercises 6 Commissioning services systems Physical commissioning Common problems Typical costs Commissioning stages Continuous commissioning Energy efficiency and the scope for environmental improvement Practical exercises 7 Satisfying the occupants Obtaining and responding to feedbackWhen to get feedbackWhyHowWhat to do with it Practical exercises 8 'Air time' Sharing experience and addressing specific issues of interest to participants Course review Close

Step into leadership with confidence. The Manager Training: 20-in-1 Premium Online Courses Bundle equips aspiring and current managers with a suite of strategic, interpersonal, and operational skills essential for today’s job market. Whether you aim to climb the ladder in corporate management, team leadership, or project coordination, this bundle places you a cut above the rest. Description In a saturated job market, generic qualifications no longer stand out. This all-in-one bundle gives you a targeted advantage—ideal for professionals pursuing roles in operations, compliance, HR, project delivery, or team leadership. From crisis management to communication finesse, every course is selected to sharpen skills that employers actively seek. If you're aiming to break into management or earn that next promotion, this collection is built for you. With 20 courses bundled together, it's a fraction of the cost you'd pay elsewhere—without compromising quality or relevance. Think of it as your career accelerator, wrapped into one expertly curated package. Don't let this opportunity pass you by while others advance. FAQ Q: Who is this bundle ideal for? A: Team leads, supervisors, project coordinators, HR staff, and anyone looking to transition into or grow in a management role. Q: What industries does this apply to? A: Corporate offices, healthcare, construction, IT, government, education, logistics, and virtually any sector that values leadership and operational excellence. Q: Will I receive a certificate for each course? A: Yes, each course is individually certified, making your CV shine across 20 competencies. Q: How long will I have access? A: You’ll enjoy full, unrestricted access. Learn at your own pace—no pressure. Q: Is this beginner-friendly? A: Absolutely. Whether you’re a new manager or brushing up old skills, this bundle is designed to meet you where you are.

Whether you're preparing for entry into the electrical field or looking to strengthen your on-the-job value, this all-in-one Electrical Training bundle is your fast-track route to employability. Built with job relevance at its core, this bundle reflects the evolving demands of construction, facilities, maintenance, and energy sectors. Enrol now to gain 20 high-impact certifications in one go—and boost your chances of getting hired, promoted, or subcontracted. Description From domestic rewiring to industrial installations, today’s electrical employers want more than just tool skills. They’re looking for candidates who understand safety, compliance, reporting, communication, and client coordination. This bundle delivers exactly that. With a focus on the practical, administrative, and safety-adjacent skills required across the electrical and engineering industries, it’s ideal for electricians, site operatives, and even mobile repair technicians. It prepares you to handle more than wires—it prepares you for the full scope of modern jobsite expectations. Save hundreds compared to individual training options. But act quickly—this bundle is time-limited, and ideal opportunities don’t stay plugged in forever. FAQ Who should take this bundle? Trainee electricians, maintenance workers, contractors, facilities staff, and general operatives. Which industries value this training? Electrical installation, property maintenance, facilities management, mobile repair, and renewable energy. Will this help me get a job or contract work? Yes—this bundle is designed to make your skillset more attractive to employers and clients alike. Do I need prior experience? Not required. It’s ideal for both beginners and those seeking formal skill validation. Are certificates included? Yes, every course offers certification you can use for job applications or portfolios. Is this offer permanent? No. This discounted bundle is only available for a limited time.

Speed. Accuracy. Professional polish. If you’re aiming for a career as a secretary, PA, office admin, or receptionist, this 20-in-1 bundle gives you the skillset employers are scanning for—fast. With industry-relevant topics from document control to sales writing and typing mastery, this isn’t just about learning—it’s about getting hired. Description Administrative jobs are competitive, and candidates who bring both typing efficiency and communication professionalism to the table consistently rise to the top. This bundle was designed to show employers that you’re ready to hit the ground running. From copyediting and GDPR to meeting notes and email tone, the skills packed into this course set match what hiring managers want to see—especially in customer-facing or document-heavy environments. Whether you’re applying to corporate offices, legal firms, medical practices, or local councils, this bundle helps you prove your value on day one. It's also unbeatable value: 20 career-focused courses for less than what others pay for one. Enrol now—because admin roles move fast, and so should you. FAQ Who is this bundle designed for? Aspiring secretaries, receptionists, office assistants, data entry clerks, and admin professionals. What industries would benefit? Legal, medical, education, corporate offices, local government, and finance. Does this bundle help with remote admin roles too? Yes. The skills here are equally valued in virtual PA and hybrid administrative jobs. Do I need to be good at typing already? No. The bundle helps you build accuracy and efficiency from any level. Are the courses certified? Yes. Each course comes with a certificate you can add to your CV or portfolio. Is this a one-time offer? Yes. This is a limited-time deal and won’t be repeated at the current bundle rate.