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9905 Communication courses in Matlock delivered Online

English for Healthcare Assistant (Online) - CPD Certified

4.7(47)

By Academy for Health and Fitness

24 Hours Left! Don't Let the Winter Deals Slip Away - Enrol Now! The English for Healthcare Assistant online course is a comprehensive program designed to help healthcare assistants improve their English language skills. This English for Healthcare Assistant course covers a wide range of topics, including medical vocabulary, communication techniques, and cultural competency. With this English for Healthcare Assistant online course, healthcare assistants will be able to better understand and communicate with patients, colleagues, and supervisors. This English for Healthcare Assistant course comes with a FREE PDF certificate upon completion, which can be added to your CV or resume to demonstrate your commitment to professional development and your proficiency in the English language. The English for Healthcare Assistant course covers the following topics: Medical Vocabulary Communication Techniques Cultural Competency Patient-Provider Interactions Reading and Interpreting Medical Documents Conversation and Dialogue Practice By taking this English for Healthcare Assistant course, you will be able to: Understand and use medical vocabulary effectively Communicate effectively with patients, colleagues, and supervisors Read and interpret medical documents with confidence Enhance your cultural competency when working with patients from diverse backgrounds Enrol now to improve your English language skills and advance your career in the healthcare industry. Gifts Courses with this English for Healthcare Assistant: Course 01: Healthcare Assistant Diploma Course 02: Phlebotomy Training *** Course Curriculum of the English for Healthcare Assistant course*** Module 01: Human Body Vocabulary with Pictures Introduction to human body vocabulary, featuring visual aids to enhance understanding of anatomical terms and concepts. Module 02: Equipment, Instruments and Lab Tests Overview of medical equipment, instruments, and common laboratory tests, including their purposes and proper usage. Module 03: Acronyms and Abbreviation Explains frequently used medical acronyms and abbreviations, essential for efficient communication in healthcare settings. Module 04: Digestive System Covers the anatomy and functions of the digestive system, including common disorders and diagnostic procedures. Module 05: Cardiovascular System Focuses on the cardiovascular system, detailing the heart, blood vessels, and circulatory processes. Module 06: Blood and Immunity System Explores the components and functions of the blood and immune system, emphasizing their roles in health and disease. Module 07: Respiratory System Introduction to the respiratory system, including anatomy, physiology, and common respiratory conditions. Module 08: Musculoskeletal System Discusses the musculoskeletal system, covering bones, muscles, joints, and their roles in movement and support. Module 09: Central Nervous System Overview of the central nervous system, including the brain, spinal cord, and neurological functions. Module 10: Professional Communication and Behaviour Highlights the importance of professional communication and behaviour in healthcare, focusing on effective interaction with colleagues and patients. Module 11: Interviewing Techniques Teaches essential interviewing techniques for gathering accurate patient information and building rapport. Module 12: Adapting Communication to a Patient's Ability to Understand Provides strategies for modifying communication methods to suit patients' comprehension levels, ensuring clear and effective information exchange. Assessment Process Your skills and knowledge will be tested with an automated multiple-choice assessment. You will then receive instant results to let you know if you have successfully passed the English for Healthcare Assistant course. CPD 10 CPD hours / points Accredited by CPD Quality Standards Module 01: Human Body Vocabulary with Pictures 21:03 1: Module 01: Human Body Vocabulary with Pictures Preview 21:03 Module 02: Equipment, Instruments and Lab Tests 13:56 2: Module 02: Equipment, Instruments and Lab Tests 13:56 Module 03: Acronyms and Abbreviation 22:59 3: Module 03: Acronyms and Abbreviation 22:59 Module 04: Digestive System 11:47 4: Module 04: Digestive System 11:47 Module 05: Cardiovascular System 11:15 5: Module 05: Cardiovascular System 11:15 Module 06: Blood and Immunity System 07:40 6: Module 06: Blood and Immunity System 07:40 Module 07: Respiratory System 08:11 7: Module 07: Respiratory System 08:11 Module 08: Musculoskeletal System 08:22 8: Module 08: Musculoskeletal System 08:22 Module 09: Central Nervous System 07:30 9: Module 09: Central Nervous System 07:30 Module 10: Professional Communication and Behaviour 13:03 10: Module 10: Professional Communication and Behaviour 13:03 Module 11: Interviewing Techniques 22:06 11: Module 11: Interviewing Techniques 22:06 Module 12: Adapting Communication to a Patient's Ability to Understand 13:46 12: Module 12: Adapting Communication to a Patient's Ability to Understand 13:46 Assessment (Optional) 15:00 13: Assessment 15:00 Order Your Certificate 02:00 14: Order Your CPD Certificate 01:00 15: Order Your QLS Endorsed Certificate 01:00 Who is this course for? This English for Healthcare Assistant course is suited for those who are Interested in pursuing a career in this sector. Committed to improving their abilities. Trying to establish a productive workforce. Attempting to boost office productivity. Determined to create an employee-friendly environment. Requirements You will not need any prior background or expertise to enrol in this English for Healthcare Assistant course. Career path This English for Healthcare Assistant course will help you to excle your career in following fields, as well as in the United Kingdom, the average yearly salary for healthcare professionals is as follows: Healthcare Assistant: £23,000 Nurse: £35,000 Doctor: £90,000 Medical Translator: £32,000 Medical Researcher: £45,000 Medical Sales Representative: £45,000 Certificates Certificate Accredited by CPDQS Digital certificate - Included Cademy certificate of completion Digital certificate - Included Will be downloadable when all lectures have been completed Certificate Accredited by CPDQS Hard copy certificate - £29 If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.

English for Healthcare Assistant (Online) - CPD Certified
Delivered Online On Demand3 hours
£12

Credit Control Tools And Technologies

4.8(9)

By Skill Up

Venture into the dynamic world of credit control, focusing on contemporary tools and technologies to ensure financial stability in any enterprise.

Credit Control Tools And Technologies
Delivered Online On Demand1 hour 59 minutes
£25

Motivational Interviewing Training

By Compete High

🌟 Motivational Interviewing Training Course Overview: Inspire Change with Empathy Are you ready to transform your communication skills and empower others to make positive life changes? Welcome to our groundbreaking 'Motivational Interviewing Training' course, a transformative journey designed to elevate your ability to motivate and inspire change in those you interact with. 🗣️ Module 1: Introduction to Motivational Interviewing Embark on your journey with a solid foundation in the principles of Motivational Interviewing (MI). Learn the core concepts, principles, and the spirit of MI, setting the stage for a communication style that fosters positive change. 🤝 Module 2: Building Rapport and Developing a Collaborative Relationship Discover the art of building strong connections and establishing collaborative relationships. Explore effective communication techniques that lay the groundwork for trust, empathy, and a partnership that fosters motivation and commitment to change. 💬 Module 3: Eliciting Change Talk Master the skill of eliciting change talk - the key driver of behavioral transformation. Explore powerful questioning techniques and active listening strategies to draw out individuals' own motivations for change, enhancing their commitment to positive actions. 🤔 Module 4: Resolving Ambivalence Navigate the complex terrain of ambivalence and help individuals overcome internal conflicts. Develop the expertise to guide them toward a clear decision to change, empowering them to break through barriers and take steps toward a healthier, more fulfilling life. 🚫 Module 5: Responding to Resistance Equip yourself with the tools to effectively address resistance. Learn how to navigate challenging conversations with empathy and finesse, turning resistance into opportunities for growth and fostering a positive and collaborative atmosphere. 🎓 Why Choose Our Motivational Interviewing Training Course? Evidence-Based Approach: Grounded in the proven principles of Motivational Interviewing. Practical Application: Hands-on exercises and real-life scenarios for skill development. Expert Facilitators: Learn from experienced trainers with a deep understanding of motivational interviewing techniques. Versatile Skills: Applicable across various professional settings - from healthcare to counseling and beyond. 🌈 Enroll Now and Transform Your Communication Skills! Unlock the potential to inspire positive change in others. Our Motivational Interviewing Training course is your gateway to becoming a skilled communicator, capable of motivating and supporting individuals on their journey towards meaningful transformation. Enroll now and amplify your impact! Course Curriculum Module 1_ Introduction to Motivational Interviewing. Introduction to Motivational Interviewing. 00:00 Module 2_ Building Rapport and Developing a Collaborative Relationship. Building Rapport and Developing a Collaborative Relationship. 00:00 Module 3_ Eliciting Change Talk. Eliciting Change Talk. 00:00 Module 4_ Resolving Ambivalence. Resolving Ambivalence. 00:00 Module 5_ Responding to Resistance. Responding to Resistance. 00:00

Motivational Interviewing Training
Delivered Online On Demand5 hours
£25

Construction (Architectural Studies, Cost Estimation & Construction Management)

4.7(47)

By Academy for Health and Fitness

***24 Hour Limited Time Flash Sale*** Construction (Architectural Studies, Cost Estimation & Construction Management) Admission Gifts FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter Step into a world of vast possibilities with our exquisite bundle of eight courses titled 'Construction: Architectural Studies, Cost Estimation & Construction Management'. This expertly crafted suite provides you with a comprehensive theoretical understanding of the three critical aspects of construction: architectural studies, cost estimation, and management. With an impressive array of 3 QLS endorsed courses in Architectural Studies, Cost Estimation Diploma, and Construction Management, you'll equip yourself with the knowledge to understand the conceptual framework of construction projects. Upon successful completion, the QLS endorsed courses reward you with hardcopy certificates to embellish your professional portfolio. This unparalleled learning journey ensures a thorough comprehension of the complex landscape of construction, laying the groundwork for a prosperous career. Get ready to challenge the boundaries of your understanding, and sign up for the 'Construction: Architectural Studies, Cost Estimation & Construction Management' bundle today! Key Features of the Construction (Architectural Studies, Cost Estimation & Construction Management) Bundle: 3 QLS-Endorsed Courses: We proudly offer 3 QLS-endorsed courses within our Construction (Architectural Studies, Cost Estimation & Construction Management) bundle, providing you with industry-recognized qualifications. Plus, you'll receive a free hardcopy certificate for each of these courses. QLS Course 01: Architectural Studies QLS Course 02: Construction Cost Estimation Diploma QLS Course 03: Construction Management 5 CPD QS Accredited Courses: Additionally, our bundle includes 5 relevant CPD QS accredited courses, ensuring that you stay up-to-date with the latest industry standards and practices. Course 01: Construction Site Management Course 02: Construction Industry Scheme (CIS) Course 03: Construction Cost Estimation Diploma Course 04: Construction Safety Course 05: LEED V4.1 - Building Design and Construction In Addition, you'll get Five Career Boosting Courses absolutely FREE with this Bundle. Course 01: Professional CV Writing Course 02: Job Search Skills Course 03: Self-Esteem & Confidence Building Course 04: Professional Diploma in Stress Management Course 05: Complete Communication Skills Master Class Convenient Online Learning: Our Construction (Architectural Studies, Cost Estimation & Construction Management) courses are accessible online, allowing you to learn at your own pace and from the comfort of your own home. Our meticulously crafted 'Construction: Architectural Studies, Cost Estimation & Construction Management' bundle is a unique compilation of eight theoretical courses designed to impart knowledge on a broad spectrum of construction areas. The curriculum meticulously addresses essential topics, ensuring that learners gain a comprehensive understanding of the subject matter. CPD 250 CPD hours / points Accredited by CPD Quality Standards Certificates Digital certificate Digital certificate - Included Hard copy certificate Hard copy certificate - Included

Construction (Architectural Studies, Cost Estimation & Construction Management)
Delivered Online On Demand27 hours
£309

Elite EA PA Forum 🇳🇿

By Elite Forums Events

Elite EA/PA Forum We are delighted to announce that the Elite EA/PA Forum for Australia & New Zealand will be on the 25th of September 2025. Our workshop aims to: Enhance your influence and impact by mastering assertive communication, negotiation, and self-advocacy skills. Stay composed and solution-focused in high-pressure situations with practical tools for crisis management and clear decision-making. Embrace evolving technology by understanding how AI and automation can streamline your role and boost efficiency. Future-proof your career by building strategic value, resilience, and adaptability in an ever-changing professional landscape. Keynote Address with Q&A from the audience: What to expect from Sam's Keynote: With over 30 years supporting leaders at the highest levels, Sam Cohen brings a wealth of insight, experience, and stories (the kind she can share) to the stage. From 18 years serving within The Royal Household - including as Deputy Private Secretary and Press Secretary to Her late Majesty Queen Elizabeth II - to working with The Duke and Duchess of Sussex, running the Prime Minister’s Office at Downing Street, and serving as Chief of Staff to the global CEO of Rio Tinto, Sam’s career is a masterclass in discretion, diplomacy, and delivering at the top. In this exclusive keynote, Beyond the Role, Sam will explore how Executive Assistants don’t just support leaders - they shape leadership, drive strategy, and build legacy from behind the scenes. Join us for this rare opportunity to hear from someone who’s been at the epicentre of power - and bring your questions! The keynote will include a live Q&A, where you can ask Sam about her remarkable career, leadership insights, and how to truly excel in high-performance environments. (Don’t ask her what the Queen kept in her handbag - she’s not telling.) Sam Cohen Career Bio: Sam Cohen has spent the last 30 years working to support leaders in the public and private sectors. Sam spent 18 years serving The Royal Household, as Deputy Private Secretary to Her late Majesty Queen Elizabeth II and Press Secretary to The Queen. Sam also served as Private Secretary to The Duke and Duchess of Sussex. Following this time, Sam worked as Director of the Prime Minister’s Office at Downing Street under Boris Johnson and, most recently, was Chief of Staff to the global CEO at Rio Tinto. Source: ABC News - YouTube Channel. Facilitator - AM: The Future-Proofed Assistant: Speak Up, Stand Out & Shape Your Career Path How to reimagine your Assistant role in 2025 and beyond - How the EA role is evolving (and what Executives now expect) & why Assistants who think like strategists will be indispensable Assertiveness as an Assistant – The key to retaining your role & the difference between being ‘helpful’ and being ‘heard’ Self-Advocacy as a Career Growth Strategy – The importance of advocating for your career development, workload boundaries and recognition Own Your Professional Future - Map your career development. Whether you're an EA for life or looking to a role beyond in the future, this is for you. Ruth Kilah Career Bio: Ruth is an international executive career coach and founder of Hoxton Hyde – Executive Career Coaching & Mentoring, delivering 1:1 and group programs for experienced Executive Assistants. She specialises in helping EAs step into higher-level roles, increase their income, and expand their professional impact. With 14 years’ experience supporting C-suite executives in Australia and the UK, Ruth brings deep industry insight and a strategic approach to career development. She empowers Assistants to gain clarity on their next move, adopt a strategic mindset, communicate their value effectively, and lead their own growth conversations with confidence. A former EA turned Stakeholder Relations and Project Manager, Ruth launched Hoxton Hyde in 2018 after spotting a clear gap in the market for tailored coaching for career-driven EAs. She is a recognised member of the World Administrators Alliance and a respected thought leader in the EA space, regularly sharing insights via LinkedIn and Instagram. Ruth is also a certified fitness and wellness coach, passionate about helping Assistants achieve long-term career fulfilment through intentional development and well-being. Panel: Crisis Mode: What to do when everything goes wrong Master a step-by-step approach to prioritising and problem-solving under pressure. Strengthen emotional resilience and calm decision-making during unexpected disruptions. Learn how to communicate clearly and lead from behind in high-stress situations. Emma-Kate Bos Bio Emma-Kate works alongside the CEO at Squadron Energy, one of Australia’s leading renewable energy companies. With over 28 years of experience in Executive Assistant and Operational roles supporting business leaders in professional services, politics, membership industries, sporting and not-for-profit organisations, Emma-Kate has a deep understanding of business support roles and has managed large teams of assistants and receptionists. She is passionate about developing and mentoring team members Emma-Kate holds an Associate Degree in Law, Mini MBA and Certificate in Public Relations. Sepi Nowlands Sepi has also worked as an EO for Deloitte and spent 18 years previously as an Executive Assistant at the ATO, Law Council of Australia, Grains Research and Development Corporation and Air Services Australia. Holly Clareburt Hollie Clareburt is an experienced Executive Assistant, currently supporting the Managing Director of Microsoft New Zealand and the Chief Partner Officer. Known for her professionalism and discretion, she excels in providing high-level support in fast-paced, executive environments. Prior to Microsoft, Hollie was Executive Assistant to the Chief of Corporate & Enterprise Systems at BECA, and previously supported the CEO at SKY News New Zealand. Her career reflects a strong track record of reliability, organisation, and executive partnership. Facilitator - PM: Justin Kabbani AI Is Not Here to Replace You. It's Here to Upgrade You. We'll explore Justin's proven 3P framework: Priming – How to set up AI like a strategic advisor by feeding it context, tone and mindset Prompting – How to craft clear, structured instructions to get consistently great results Producing – How to turn AI outputs into high-leverage work that makes you stand out Your session outcomes: Real examples from admin professionals already using AI to elevate their work Prompts you can copy, adapt, and test live Interactive exercises to build confidence fast A practical challenge to implement right after the session If you’ve been overwhelmed by AI, or underwhelmed by its impact, this session will change that. You'll leave with tools you can use today, and a mindset you’ll carry forward for the rest of your career. Justin Kabbani Career Bio: Justin Kabbani is one of Australia’s most in-demand AI trainers and keynote speakers, known for making AI feel simple, powerful, and immediately useful. He’s worked with brands like Uber, Treasury Wine Estates, and Udemy, helping their teams embed AI into daily workflows, strategic planning, and executive communication. Over the past two years, Justin has trained more than 2,000 professionals across Australia and beyond, consistently earning feedback like “mind-blowing,” and “game-changing”. His signature Prime, Prompt, Produce framework has transformed how business leaders, executive assistants, marketers, and teams think, work, and communicate with AI, without needing to be “tech people.” Justin believes AI isn’t here to replace people. It’s here to take the robotic work off our plate, so we can focus on what humans do best. LinkedIn: https://www.linkedin.com/in/justinkabbani/ Website: https://justinkabbani.com/ Speed Connections Networking Session Join us for Speed Connections, a lively 30-minute networking session designed to foster meaningful connections in a fun, fast-paced environment. Every 10 minutes, attendees will be placed into new breakout rooms with small groups, giving everyone the chance to meet a diverse range of peers. Each breakout session will feature engaging prompts to spark conversations and make networking enjoyable and memorable! Who will attend this event? Executive Assistant (EA) Personal Assistant (PA) Virtual Assistant (VA) Legal Secretary Legal Executive Assistant Administrative Assistant Office Manager Health Care Office Manager Chief of Staff Additional roles may be relevant depending on role responsibilities, along with development opportunities. This workshop is open to females, male including trans women/males and non-binary professionals. Group Rate Discounts: To discuss our group rates in more detail, please email support@elite-forums.com and provide the following: Group Number (How many would like to attend) Event Date (If numerous dates, please advise if we are splitting attendees across multiple dates) Attendee Contact details (Or request our Group Rate Document. Complete and return - we'll sort the rest.) Group discounts are on request - see below group rate discount brackets: 🧩 You just need one piece to come together - to unlock your Elite Potential. 🔑

Elite EA PA Forum 🇳🇿
Delivered Online
$749 to $995

Medical Writing Training

By Compete High

🌟 Unlock Your Potential with Medical Writing Training! 🌟 Are you ready to embark on a fulfilling journey in the realm of medical communication? Dive into the world of precision, clarity, and impactful dissemination of healthcare information with our comprehensive Medical Writing Training course! 📝💡 In today's dynamic healthcare landscape, the ability to convey complex medical concepts with clarity and accuracy is invaluable. Whether you're a seasoned professional looking to enhance your skills or a newcomer eager to break into the field, our course offers a tailored curriculum designed to equip you with the tools and knowledge needed to excel in medical writing. 🏥💻   🔍 Why Medical Writing Training? 🔍 Effective medical writing plays a pivotal role in bridging the gap between scientific research and practical application. By mastering the art of crafting clear, concise, and compelling content, you'll not only enhance your own career prospects but also contribute to advancing healthcare outcomes on a global scale. From regulatory documents and clinical trial reports to patient education materials and scientific publications, the demand for skilled medical writers continues to soar across various sectors within the healthcare industry. 📈✨   🎓 Who is this for? 🎓 Our Medical Writing Training course is tailored for individuals from diverse backgrounds, including healthcare professionals, scientists, researchers, pharmaceutical industry professionals, and aspiring writers seeking to specialize in medical communication. Whether you're a physician aiming to publish groundbreaking research, a pharmacist translating complex drug information for patients, or a scientist communicating findings to a broader audience, this course provides the essential skills and knowledge to thrive in the field of medical writing. 💼👩‍️   🛣️ Career Path 🛣️ Upon completing our Medical Writing Training course, a myriad of exciting career opportunities awaits you. From freelance gigs to full-time positions within pharmaceutical companies, healthcare organizations, regulatory agencies, and scientific journals, the demand for skilled medical writers is ever-expanding. Whether you choose to specialize in medical journalism, regulatory writing, medical education, or scientific research, the skills acquired through our course will pave the way for a rewarding and impactful career in the burgeoning field of medical communication. 🌐💼   📚 Course Highlights 📚 While the specifics of our curriculum may vary, you can expect to delve into a wide range of topics essential for mastering the art of medical writing. From understanding the nuances of medical terminology and scientific research methodology to honing your skills in synthesizing complex information and adhering to regulatory guidelines, our course covers it all. Through interactive lectures, practical exercises, and real-world case studies, you'll gain hands-on experience in crafting various types of medical documents with precision and finesse. 💻📝   🌟 Why Choose Us? 🌟 At [Your Institute], we pride ourselves on delivering top-notch education that combines academic rigor with real-world relevance. With a team of seasoned instructors who are experts in the field of medical communication, state-of-the-art learning resources, and a supportive learning environment, we're committed to empowering our students to reach their full potential. Join us on this transformative journey and unlock endless possibilities in the dynamic world of medical writing! 🚀🔬   Don't miss out on this opportunity to elevate your career and make a meaningful impact in the realm of healthcare communication. Enroll in our Medical Writing Training course today and take the first step toward a brighter future! 💫📚 Course Curriculum Module 1_ Introduction to Medical Writing Introduction to Medical Writing 00:00 Module 2_ Writing for Medical Journals Writing for Medical Journals 00:00 Module 3_ Clinical Study Report Writing Clinical Study Report Writing 00:00 Module 4_ Regulatory Medical Writing Regulatory Medical Writing 00:00 Module 5_ Medical Writing for the Pharmaceutical Industry Medical Writing for the Pharmaceutical Industry 00:00

Medical Writing Training
Delivered Online On Demand5 hours
£25

Telemarketing

4.5(3)

By Studyhub UK

Dive into the world of Telemarketing with this comprehensive course. Discover the intricacies of effective telephone communication, customer interaction, sales techniques, objection handling, negotiation, and stress management. Unveil the art of successful telemarketing campaigns, enabling you to excel in this dynamic field. Learning Outcomes: Understand different types of telemarketing and their applications. Master business practices and professionalism in telephone communication. Enhance verbal communication techniques to engage and connect with customers. Learn customer profiling and strategies to serve and delight clients. Develop effective questioning and objection-handling skills. Explore the art of sales by phone, closing techniques, and message taking. Gain proficiency in developing and perfecting telemarketing scripts. Acquire negotiation skills and strategies for successful customer interactions. Why buy this Telemarketing? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Telemarketing there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Telemarketing does not require you to have any prior qualifications or experience. You can just enrol and start learning.  Aspiring Telemarketers and Sales Professionals. Individuals Seeking to Enhance Their Telephone Communication Skills. Sales Representatives Interested in Mastering Telemarketing Techniques. Business Owners and Entrepreneurs Looking to Boost Their Sales Skills. Prerequisites This Telemarketing was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Telemarketer - $25,000 to $45,000/year. Sales Representative - $30,000 to $60,000/year. Business Development Executive - $40,000 to $70,000/year. Sales Manager - $50,000 to $90,000/year. Telemarketing Campaign Manager - $60,000 to $100,000/year. Course Curriculum Telemarketing Telemarketing and Types of Telemarketing 00:18:00 Business Practice 01:00:00 What's Missing in Telephone Communication? 00:15:00 Verbal Communication Techniques 00:15:00 Who are Your Customers? 00:15:00 To Serve and Delight 00:05:00 Did You Hear Me? 00:15:00 Asking the Right Questions 00:15:00 Saying No 00:05:00 Sales by Phone 00:10:00 Taking Messages 00:05:00 Staying Out of Voice Mail Jail 00:05:00 Closing Down the Voice 00:10:00 Cold and Warm Calls 00:15:00 Developing a Script 00:15:00 Perfecting the Script 00:15:00 Handling Objections 00:30:00 Negotiation Techniques 00:15:00 It's More Than Just a Phase 00:15:00 Phone Tag and Getting the Call Back 00:15:00 Stress Busting 00:05:00 Campaign Delivery 01:00:00 Assignment Assignment - Telemarketing 00:00:00

Telemarketing
Delivered Online On Demand6 hours 18 minutes
£10.99

Library & Information Science Advance Diploma for Library Assistants & Librarians

4.7(47)

By Academy for Health and Fitness

***24 Hour Limited Time Flash Sale*** Library & Information Science Advance Diploma for Aspiring Librarian / Library Assistant Admission Gifts FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter Are you a professional feeling stuck in your career, struggling to keep up with the ever-changing demands of the industry? Or perhaps you're a beginner, unsure of where to start or how to break into your desired field. Whichever stage you're in, our exclusive Library & Information Science Advance Diploma for Aspiring Librarian / Library Assistant Bundle provides unique insights and tools that can help you achieve your goals. Designed to cater to the needs of both seasoned professionals and aspiring newcomers, our Library & Information Science Advance Diploma for Aspiring Librarian / Library Assistant bundle is a comprehensive program that will equip you with the essential skills and knowledge you need to succeed. Whether you're looking to advance in your current role or embark on a new career journey, this bundle has everything you need to take your professional life to the next level. But that's not all. When you enrol in Library & Information Science Advance Diploma for Aspiring Librarian / Library Assistant Online Training, you'll receive 30 CPD-Accredited PDF Certificates, Hard Copy Certificates, and our exclusive student ID card, all absolutely free. Courses Are Included In this Library & Information Science Advance Diploma for Aspiring Librarian / Library Assistant Career Bundle: Course 01: Library and Information Science Diploma Course Course 02: English Literature Course 03: An Introduction to British and American Literature Search Course 04: Comparative Literature Course 05: Social Science Diploma Course 06: The Art of Organizing and Decluttering Course 07: Information Management Course 08: Information Governance Course 09: Data Management Training Course 10: Document Control Course 11: ICT: Information and Communication Technology Course 12: GDPR Course 13: Document Control Course 14: Quality Management Course 15: Administrative Management Course 16: Basic Data Analysis Course 17: Applied Statistics Course 18: Data Entry Administrator Course 19: Content Management Course 20: Copyediting & Proofreading Course 21: Material Management Course 22: Functional Skills IT Course 23: Goal Setting Course 24: Touch Typing Course 25: Computer Operating System and Troubleshooting Course 26: Microsoft Access Databases Forms and Reports Course 27: Workplace Confidentiality Course 28: Public Speaking Course 29: Complete Communication Skills Master Class Course 30: ChatGPT Masterclass: A Complete ChatGPT Zero to Hero! With the Library & Information Science Advance Diploma for Aspiring Librarian / Library Assistant, you'll embark on an immersive learning experience that combines interactive lessons with voice-over audio, ensuring that you can learn from anywhere in the world, at your own pace. And with 24/7 tutor support, you'll never feel alone in your journey, whether you're a seasoned professional or a beginner. Don't let this opportunity pass you by. Enrol in Library & Information Science Advance Diploma for Aspiring Librarian / Library Assistant today and take the first step towards achieving your goals and dreams. Why buy this Library & Information Science Advance Diploma for Aspiring Librarian / Library Assistant? Free CPD Accredited Certificate upon completion of Library & Information Science Advance Diploma for Aspiring Librarian / Library Assistant Get a free student ID card with Library & Information Science Advance Diploma for Aspiring Librarian / Library Assistant Lifetime access to the Library & Information Science Advance Diploma for Aspiring Librarian / Library Assistant course materials Get instant access to this Library & Information Science Advance Diploma for Aspiring Librarian / Library Assistant course Learn Library & Information Science Advance Diploma for Aspiring Librarian / Library Assistant from anywhere in the world 24/7 tutor support with the Library & Information Science Advance Diploma for Aspiring Librarian / Library Assistant course. Start your learning journey straightaway with our Library & Information Science Advance Diploma for Aspiring Librarian / Library Assistant Training! Library & Information Science Advance Diploma for Aspiring Librarian / Library Assistant premium bundle consists of 30 precisely chosen courses on a wide range of topics essential for anyone looking to excel in this field. Each segment of the Library & Information Science Advance Diploma for Aspiring Librarian / Library Assistant is meticulously designed to maximise learning and engagement, blending interactive content and audio-visual modules for a truly immersive experience. Certification You have to complete the assignment given at the end of the Library & Information Science Advance Diploma for Aspiring Librarian / Library Assistant course. After passing the Library & Information Science Advance Diploma for Aspiring Librarian / Library Assistant exam You will be entitled to claim a PDF & Hardcopy certificate accredited by CPD Quality standards completely free. CPD 300 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Library & Information Science Advance Diploma for Aspiring Librarian / Library Assistant course is ideal for: Students seeking mastery in Library & Information Science Advance Diploma for Aspiring Librarian / Library Assistant Professionals seeking to enhance Library & Information Science Advance Diploma for Aspiring Librarian / Library Assistant skills Individuals looking for a Library & Information Science Advance Diploma for Aspiring Librarian / Library Assistant-related career. Anyone passionate about Library & Information Science Advance Diploma for Aspiring Librarian / Library Assistant Requirements This Library & Information Science Advance Diploma for Aspiring Librarian / Library Assistant doesn't require prior experience and is suitable for diverse learners. Career path This Library & Information Science Advance Diploma for Aspiring Librarian / Library Assistant bundle will allow you to kickstart or take your career in the related sector to the next stage. Certificates CPD Accredited Digital certificate Digital certificate - Included CPD Accredited Hard copy certificate Hard copy certificate - Included If you are an international student, then you have to pay an additional 10 GBP for each certificate as an international delivery charge.

Library & Information Science Advance Diploma for Library Assistants & Librarians
Delivered Online On Demand6 days
£209

British Sign Language (BSL) Level 1 & 2 With Complete Career Guide Course

5.0(2)

By Training Express

British Sign Language (BSL) Level 1 & 2 With Complete Career Guide Course – Overview Imagine being able to hold a full conversation without speaking a word. With our British Sign Language (BSL) Level 1 & 2 With Complete Career Guide Course, you’ll develop the ability to connect, share stories, and build friendships in a whole new way. Whether you're learning for personal reasons or future opportunities, this course gives you the foundation to use BSL with confidence and ease, from everyday chats to more formal settings. Clear, friendly lessons help you master fingerspelling, greetings, numbers, colours, and more — all from the comfort of your own space. BSL is one of the most recognised languages in the UK, and learning it can lead to rewarding roles in sectors like education, healthcare, and social services. With deaf awareness becoming ever more important, the need for skilled signers continues to grow. This course offers you a brilliant opportunity to learn BSL flexibly at your own pace, helping you to add a valuable new skill to your life. It's more than just learning signs; it's about understanding and celebrating communication in all its forms. Ready to wave hello to a new world? ________________________________________________________________________ Key Features: CPD Certified British Sign Language (BSL) Level 1 & 2 With Complete Career Guide 10 Instant e-certificate and hard copy dispatch by next working day Fully online, interactive course with audio voiceover Developed by qualified professionals in the field Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum: Module 01 Introduction to the Course Fingerspelling Vocabulary Used in Daily Lives Common Names Module 02 Greetings and Introduction Question Signs Opinions Introduction Dialogue Clarification Taking Leave Taking Leave Dialogue Module 03 Describe People Personal Information Family Dialogue Animal and Pets Describing family - Animals Module 04 Weather Transports Transport Dialogue Direction Simple Direction Dialogue Module 05 Colours Size Numerals BSL vs English Grammar Order Module 06 Rooms Objects Objects Dialogue Numbers Using the numbers Days and Months Dialogue Module 07 Home Questions and statements about the home Work Work Dialogue School Activities at School Dialogue Shopping Shopping and Spending Dialogue Module 08 Travel Holiday Travel and Holiday Dialogue Hobbies and Activities Hobbies and Interests Dialogue Food & Drinks Dialogue Module 09 Object and Shopping Story Home story Food and Drinks story Activities Story Travelling and Holiday Story Hobbies and Interests Story ________________________________________________________________________ Complete Career Guide for British Sign Language (BSL) Level 1 & 2(A to Z) This isn't just a course; it's your ticket to thriving in the sector and your roadmap to the BSL. In addition to mastering the essentials of BSL, you'll also gain valuable skills in CV writing, job searching, communication, leadership, and project management. These 9 complementary courses are designed to empower you at every stage of your journey. Stand out in your career, from crafting a winning CV to excelling in interviews. Develop the leadership skills to inspire your team and efficiently manage projects. This holistic approach ensures you're not just job-ready but career-ready. Enrol today, and let's build your success story together in BSL. Your dream career starts here! List of career guide courses included in British Sign Language (BSL) Level 1 & 2 With Complete Career Guide: Course 01: Professional CV Writing and Job Searching Course 02: Communication Skills Training Course 03: Career Development Training Course 04: Time Management Course 05: Returning to Work Training Course 06: Level 3 Diploma in Project Management Course 07: Leadership Skills Course 08: Body Language Course 09: Interview and Recruitment ________________________________________________________________________ Learning Outcomes: Proficient fingerspelling and daily-life vocabulary application. Mastery in expressing greetings, opinions, and personal information fluently. Competence in describing people, places, and engaging in dialogues. Advanced comprehension of weather, directions, and utilising numerals. Adept handling of diverse topics - from home and work to hobbies and travel. Creative storytelling capability using BSL for various scenarios. ________________________________________________________________________ Accreditation All of our courses, including the British Sign Language (BSL) Level 1 & 2 With Complete Career Guide, are fully accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification Once you've successfully completed your British Sign Language (BSL) Level 1 & 2 With Complete Career Guide, you will immediately be sent your digital certificates. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our certifications have no expiry dates, although we recommend renewing them every 12 months. Assessment At the end of the courses, there will be an online assessment, which you will need to pass to complete the course. Answers are marked instantly and automatically, allowing you to know straight away whether you have passed. If you haven't, there's no limit on the number of times you can take the final exam. All this is included in the one-time fee you paid for the course itself. CPD 100 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Aspiring Sign Language Interpreters Individuals seeking inclusive communication skills Educational professionals enhancing classroom inclusivity Healthcare practitioners for improved patient communication Anyone fascinated by British Sign Language and its cultural richness Career path Sign Language Interpreter - £25K to 40K/year Special Educational Needs (SEN) Teacher - £25K to 35K/year Speech and Language Therapist - £30K to 45K/year Community Support Worker - £20K to 30K/year Social Worker - £30K to 40K/year Certificates 10 CPD Accredited e-Certificates Digital certificate - Included 10 CPD Accredited Hard Copy Certificates Hard copy certificate - Included

British Sign Language (BSL) Level 1 & 2 With Complete Career Guide Course
Delivered Online On Demand1 hour
£50

Leadership and Organisational Management: Part 2

By iStudy UK

Course Description Pick up effective leadership and organisational management skills from the Leadership and Organisational Management: Part 2 course. This course will teach you valuable organisational skills. You will be able to elevate your communication abilities through the course. It will provide you with the key techniques of talent management. You will become competent in inspiring the employees. This course will outline a step-by-step process of developing a succession plan. Join the course to master the skills of leadership and organisational management. Learning outcome  Gain effective organisational skills Build excellent skills for communication Learn the process of talent management Develop a succession plan Understand the principles of business process management How Much Do Team Leaders Earn Earn? Senior - £44,000(Appx.) Average - £26,000(Appx.) Starting - £19,000(Appx.) Requirement Our Leadership and Organisational Management: Part 2 is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Leadership and Organisational Management: Part 2 Organisational Skills 00:26:00 Talent Management 00:33:00 Succession Planning 00:24:00 Business Process Management 00:28:00 Communication Skills 00:27:00 Assignment Assignment - Leadership and Organisational Management: Part 2 00:00:00

Leadership and Organisational Management: Part 2
Delivered Online On Demand2 hours 18 minutes
£25