9791 Communication courses in Liverpool delivered Online

Overview Learn how to sell products and services using solid arguments when dealing with prospective clients, by enrolling in our Sales Diploma. This course provides you with a deep insight into the sales process and dynamics to efficiently close more deals and meet sales goals. The training allows you to learn some new ways of selling products and services you were unaware of. After your successful completion, you will be equipped with strongly developed skills to diagnose sales, prescribe solutions, generate leads, prepare weekly and monthly reports and more. Gain the expertise to meet prospects, make product demonstrations and negotiate contracts to promote your business's goodwill. How will I get my certificate? At the end of the course there will be an online MCQ test which you can take either during or after the course. After successfully completing the test you will be able to order your certificate, these are included in the price. Who is this course for? There is no experience or previous qualifications required for enrolment on this Sales Diploma. It is available to all students, of all academic backgrounds. Requirements Our Sales Diploma is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G.There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 16 sections • 55 lectures • 03:36:00 total length •Attitude: 00:01:00 •Values: 00:03:00 •Beliefs: 00:02:00 •How to Change Beliefs: 00:04:00 •Goals: 00:06:00 •Focus: 00:02:00 •The Extra Mile: 00:03:00 • Team Player Types: 00:30:00 •Accentuate the Positive: 00:03:00 •Be a Winner!: 00:02:00 •Pre-call Research: 00:02:00 •Gaining Appointments: 00:04:00 •Pre-call Planning1: 00:04:00 •Route Planning: 00:04:00 •Prioritizing your Time: 00:02:00 •Controlling the Controlable: 00:03:00 •Know your Products: 00:03:00 •Features and Benefits: 00:03:00 •Customer Perception: 00:02:00 •Beginning Sales Calls: 00:03:00 •Listening Skills Part 1: 00:07:00 •Listening Skills Part 2: 00:05:00 •Uncovering Needs: 00:05:00 •Closing a Sales Call: 00:04:00 •Post Call Analysi: 00:05:00 •Follow Up Actions: 00:02:00 •Onwards: 00:01:00 •Final Thoughts: 00:01:00 •The Number One Universal Killer Question in Selling: 00:03:00 •The Importance of Establishing the Clients Expectations: 00:02:00 •How to Close the Sale Without Sounding like a Salesman: 00:04:00 •People Buy Emotionally and Justify Logically. What to Do About It: 00:04:00 •Don't Assume You Know the Buyer's Priorities: 00:05:00 •How to Unearth the Buyer's Strategic Needs: 00:03:00 •The Importance of Implications: 00:04:00 •Being Prepared for Objections: 00:04:00 •The Most Common Objections and How to Handle Them: 00:04:00 •How to Get People to Choose What You Want Them To: 00:04:00 •What Buyers Say and What They Really Mean: 00:03:00 •What Does Value For Money Really Mean?: 00:03:00 •Five Proven Techniques to Save Money and Make Money: 00:04:00 •The Words: 'Typically', 'Realistically', 'Currently', 'Given' and 'Yet': 00:02:00 •Justifying Your Price - the Power of One: 00:04:00 •The Final 'Killer Questions' That Allow You to Negotiate More Successfully: 00:04:00 •The Real Meaning of 'Win-Win': 00:04:00 •The Rules for Discounting: 00:03:00 •How to Hold a High Price: 00:04:00 •How to Increase Average Order: 00:03:00 •The Compromise Effect: 00:03:00 •All You Need to Know About Time Management: 00:03:00 •Recognising the Moment That Matters and the Role of 'Enough': 00:06:00 •What to Do When It Starts Going Wrong: 00:05:00 •How to Understand Other People - Can You Clarify?: 00:04:00 •How to Build Your Reputation and Getting Your Client to Feel Indebted to You: 00:04:00 •Selling in the Long Term and Being Recommended: 00:04:00

Overview This comprehensive course on Sales & Selling Management Course will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Sales & Selling Management Course comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? After successfully completing the course you will be able to order your certificate, these are included in the price. Who is This course for? There is no experience or previous qualifications required for enrolment on this Sales & Selling Management Course. It is available to all students, of all academic backgrounds. Requirements Our Sales & Selling Management Course is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Learning this new skill will help you to advance in your career. It will diversify your job options and help you develop new techniques to keep up with the fast-changing world. This skillset will help you to- Open doors of opportunities Increase your adaptability Keep you relevant Boost confidence And much more! Course Curriculum 1 sections • 10 lectures • 01:44:00 total length •Module 01: Understanding the Talk: 00:11:00 •Module 02: Getting Prepared to Make the Call: 00:08:00 •Module 03: Creative Openings: 00:08:00 •Module 04: Making Your Pitch: 00:11:00 •Module 05: Handling Objections: 00:10:00 •Module 06: Sealing the Deal: 00:11:00 •Module 07: Following Up: 00:14:00 •Module 08: Setting Goals: 00:10:00 •Module 09: Managing Your Data: 00:10:00 •Module 10: Using a Prospect Board: 00:11:00

Brush up on your interview skills and brace yourself with fantastic career opportunities. Prepare yourself by going through the most frequently asked questions by taking this Interview Skills Level 2 Course and standing out from other interview candidates. Preparing yourself for an interview will boost your chance of getting your desired job. This Interview Skills Level 2 Course covers a wide range of questions likely to be asked in most interviews. You'll learn how to introduce yourself professionally, talk about your strengths and weaknesses, describe your previous work experience and answer salary expectations. On top of that, you'll find some intelligent questions to ask an interviewer. This course aims to reduce your interview fear and boost your confidence to answer random questions. Enrol now! Learning Objectives Study the most common interview questions to land your dream job Enrich your knowledge of the interview etiquettes Be able to introduce yourself professionally Know the tricks to convince the recruiter to hire you Learn to talk about past salary and expectations Be able to discuss how you resolved a conflict in the past Gain confidence to answer unanticipated questions Who is this Course for? This Interview Skills Level 2 Course is ideal for aspiring professionals who wish to gain the relevant skills and knowledge to fast track their careers. It is for those who have little or no knowledge of interview questions and answer them confidently. There are no entry requirements for this course. However, an eye for detail and a creative mind is essential. Entry Requirement Anyone interested in learning more about this subject should take this Interview Skills Level 2 course. This course will help you grasp the basic concepts as well as develop a thorough understanding of the subject. The course is open to students from any academic background, as there is no prerequisites to enrol on this course. The course materials are accessible from an internet enabled device at anytime of the day. CPD Certificate from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £4.99 and the hard copy for £9.99. Also, you can order both PDF and hardcopy certificates for £12.99. Career path Upon successfully completing the Interview Skills Level 2 Course, learners can progress to a more advanced program from our course list. Career opportunities in this field include freelancing or working in-house, within a range of professional settings, with the opportunity to earn a high salary. Related professions in this industry include: Administrator Recruitment Specialist Employability Trainer Talent Acquisition Partner Receptionist Course Curriculum Module 01: Introduction Introduction 00:02:00 Module 02: The Warm Up Tell me about yourself 00:02:00 Why do you want to join this organisation ? 00:03:00 What are your Strengths? 00:02:00 What are your Weaknesses ? 00:02:00 Module 03: The Core Why You ? 00:02:00 Where do you see yourself in 5 Years? 00:02:00 Why did you leave your previous employer? 00:01:00 Share about a past conflict & how did you resolve it? 00:02:00 Module 04: Let's Talk about Money Past Salary & Expectations? 00:02:00 People's Perception about You ? 00:02:00 Do You have Any Questions? 00:01:00 Do You have Any Questions? 00:01:00 The Outcome 00:02:00 Module 05: General Instructions General Instructions 00:04:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

Overview Breaches in corporate information can cost companies millions, both in terms of financial loss and reputation damage. 'Workplace Confidentiality' is not just a course; it is a critical arsenal in equipping professionals with the knowledge and strategies to navigate this delicate terrain. Delve into the 'Introduction to Workplace Confidentiality', where the foundational concepts are laid bare, preparing you for the intricate nuances of 'Business Etiquette and Types of Confidentiality'. Understand deeply 'The Importance of Confidentiality' before diving into actionable strategies in 'Preventing Confidentiality Breach'. Finally, empower every employee with tools and techniques in 'How Employees Can Protect Confidential Information'.  Secure your place in this essential course and fortify your professional stature in the competitive corporate world. How will I get my certificate? After successfully completing the course you will be able to order your certificate, these are included in the price. Who is This course for? There is no experience or previous qualifications required for enrolment on this Workplace Confidentiality. It is available to all students, of all academic backgrounds. Requirements Our Workplace Confidentiality is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 6 sections • 6 lectures • 00:52:00 total length •Introduction to Workplace Confidentiality: 00:05:00 •Business Etiquette and Types of Confidentiality: 00:11:00 •The Importance of Confidentiality: 00:06:00 •Maintaining Confidentiality with Co-workers: 00:11:00 •Preventing Confidentiality Breach: 00:08:00 •How Employees Can Protect Confidential Information: 00:11:00

Imagine working in a company where you're privy to sensitive information, from employee details to confidential client contracts. Now, suppose you unintentionally disclose this information to an unauthorized person or party. The consequences could be dire, ranging from legal repercussions to reputational damage. To avoid such mishaps, it's crucial to understand the importance of Workplace Confidentiality. That's where our course, Workplace Confidentiality, comes in, providing you with the tools and knowledge to safeguard sensitive information and ensure Workplace Confidentiality. Learning Outcome: After completing this Workplace Confidentiality course, you are expected to - Develop an understanding of the importance of Workplace Confidentiality. Learn about business etiquette and types of Confidentiality in the workplace. Acquire skills in maintaining Workplace Confidentiality with co-workers. Prevent Workplace Confidentiality breaches and safeguard sensitive information. Understand how employers can protect Confidential information. The Workplace Confidentiality course equips you with the skills and knowledge needed to maintain Confidentiality in the workplace. Module 01 provides an introduction to the concept of Workplace Confidentiality, emphasising its importance in safeguarding sensitive information. Module 02 delves deeper into business etiquette and the various types of Workplace Confidentiality that exist in the workplace. The Workplace Confidentiality course provides guidance on how to maintain Confidentiality with co-workers in Module 04. Module 05 covers preventing Confidentiality breaches, empowering you to identify and mitigate risks. The final module, Module 06, focuses on how employers can protect Confidential information and provide guidance on how to handle breaches. Enrol in the Workplace Confidentiality course and gain the skills and knowledge to ensure the protection of sensitive information. Whether you're an employee handling confidential data or an employer aiming to create a culture of trust and confidentiality, this course will empower you to navigate the complexities of Workplace Confidentiality. Join us and become a guardian of information, preserving confidentiality and upholding the highest professional standards in the workplace. Certification Upon completion of the course, learners can obtain a certificate as proof of their achievement. You can receive a £4.99 PDF Certificate sent via email, a £9.99 Printed Hardcopy Certificate for delivery in the UK, or a £19.99 Printed Hardcopy Certificate for international delivery. Each option depends on individual preferences and locations. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Employees handling sensitive information in the workplace. Employers seeking to educate their workforce on Workplace Confidentiality. Anyone interested in enhancing their knowledge of Workplace Confidentiality. Career path Data Protection Officer: £30,000 - £60,000 per year Compliance Manager: £40,000 - £70,000 per year Privacy Officer: £25,000 - £50,000 per year IT Security Consultant: £35,000 - £70,000 per year Risk Management Specialist: £30,000 - £60,000 per year.

Course Title: Train the Trainer – Designing and Delivering Effective Training Course Duration: 2 days (or modular format over 3–4 half-day sessions) Target Audience: New or aspiring trainers, facilitators, team leads, or subject-matter experts who deliver training or knowledge-sharing sessions. Course Objectives By the end of this course, participants will be able to: Understand the principles of adult learning and training design. Confidently plan and structure engaging training sessions. Deliver content clearly using effective facilitation techniques. Manage group dynamics and encourage learner participation. Evaluate training effectiveness and improve performance. Course Outline Day 1: Designing Training for Adult Learners Module 1: Understanding the Trainer’s Role Role and responsibilities of an effective trainer Differences between training, presenting, and facilitating Characteristics of great trainers Module 2: Adult Learning Principles How adults learn: motivation, barriers, and learning preferences Learning styles and engagement strategies Applying adult learning theory to real training contexts Module 3: Training Needs Analysis Identifying learning needs and performance gaps Defining clear learning objectives Aligning training outcomes with organisational goals Module 4: Structuring a Training Session Designing training using ADDIE or the 4MAT model Creating session plans and timelines Balancing content delivery with interaction Day 2: Delivering and Evaluating Engaging Training Module 5: Facilitation Skills and Training Delivery Verbal and non-verbal communication Creating a safe and inclusive learning environment Encouraging participation and managing learner resistance Techniques for in-person and online delivery Module 6: Using Training Tools and Technology Using visuals and presentation aids effectively Incorporating activities, case studies, and role plays Facilitating discussions, group work, and Q&A Tips for hybrid and online delivery (Zoom, Teams, etc.) Module 7: Handling Group Dynamics and Challenges Managing difficult participants or situations Reading the room and adjusting on the fly Building confidence as a trainer Module 8: Evaluating Training Effectiveness Gathering and using learner feedback (Kirkpatrick Model) Self-reflection and peer observation Continual improvement of training materials and delivery Delivery Style Practical, hands-on workshops with active participation Peer feedback, group work, and presentation practice Real-time coaching and confidence building Assessment and Certification (Optional) Mini training delivery by each participant with peer and trainer feedback Completion of a training session plan Certificate of completion (customisable to organisation) Course Materials Provided Participant workbook and templates Sample training session plans and evaluation forms Trainer’s checklist and facilitation guide Resource list for further development

Overview This comprehensive course on Workplace Confidentiality Training will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Workplace Confidentiality Training comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast-track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Workplace Confidentiality Training. It is available to all students, of all academic backgrounds. Requirements Our Workplace Confidentiality Training is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Learning this new skill will help you to advance in your career. It will diversify your job options and help you develop new techniques to keep up with the fast-changing world. This skillset will help you to- Open doors of opportunities Increase your adaptability Keep you relevant Boost confidence And much more! Course Curriculum 6 sections • 6 lectures • 01:08:00 total length •The Importance of Workplace Confidentiality: 00:11:00 •Making Confidentiality Matter in Business: 00:12:00 •Keeping Confidentiality with Colleagues: 00:11:00 •Preventing Breaches of Confidentiality: 00:11:00 •Organisational Responsibilities Regarding Confidentiality: 00:11:00 •UK Government Guidelines for Confidentiality: 00:12:00

Unlock your potential with the Non-Profits Grant Writing Course. Learn to craft persuasive grant proposals and secure vital funding for your organization’s mission. Join us today!

Overview of Voice Equipment Course The UK voice-over industry is growing fast, with its value expected to reach £550 million by 2026. More people are listening to audiobooks, which saw a 43% increase last year, and over 15 million people in the UK now listen to podcasts regularly. Because of this rise in audio content, learning about voice equipment is becoming more important than ever. This Voice Equipment Course helps you understand everything you need to record high-quality voice content. You will learn how to choose the right microphone, set up your home recording space, and understand acoustic treatment. The course also shows you how to work with voice equipment, set it up correctly, and keep it in good condition. You’ll also get hands-on practice with editing your recordings using voice-over software used by professionals. Whether you’re just starting your home studio or looking to improve what you already have, this Voice Equipment Course is designed to guide you at every stage. The voice equipment knowledge you gain here is useful in many industries, such as advertising, gaming, animation, and business presentations. With clear lessons and practical advice, the Voice Equipment Course helps you build the skills needed to create clear and professional voice recordings that meet today's industry standards. This Voice Equipment course will help you to learn: Know the main tools and equipment needed for voice over work Pick the right microphone for different voice over jobs Set up headphones and speakers for clear voice recording Connect and use audio interfaces and preamps for better sound Set up your room with sound treatment for better voice quality Use editing software to clean up and improve your voice recordings Who is this course for? New voice-over artists who want to set up their first home studio Content creators who want better sound for podcasts, videos, or online content Audio workers who want to focus on voice recording and equipment People moving from simple setups to more professional voice equipment Home studio owners who want to fix sound problems and improve their current setup Process of Evaluation After studying the course, an MCQ exam or assignment will test your skills and knowledge. You have to get a score of 60% to pass the test and get your certificate. Certificate of Achievement Certificate of Completion - Digital/PDF Certificate After completing the Voice Equipment course, you can order your CPD-accredited Digital/PDF Certificate for £5.99.  Certificate of Completion - Hard copy Certificate You can get the CPD Accredited Hard Copy Certificate for £12.99. (Each) Shipping Charges: Inside the UK: £3.99 International: £10.99 Requirements There is no prerequisite to enrol in this course. Career Path This Voice Equipment Course will help the learners to pursue a variety of careers. Such as: Voice Over Artist – £25,000 to £45,000 a year Podcast Producer – £22,000 to £38,000 a year Audio Engineer (Voice Specialist) – £28,000 to £52,000 a year Voice Director – £35,000 to £60,000 a year Studio Technical Consultant – £32,000 to £55,000 a year Course Curriculum Module 1: Introduction to Voice Over Equipment Introduction to Voice Over Equipment 00:17:00 Module 2: Microphones for Voice Over Microphones for Voice Over 00:21:00 Module 3: Headphones and Monitoring Headphones and Monitoring 00:22:00 Module 4: Audio Interfaces and Preamps Audio Interfaces and Preamps 00:23:00 Module 5: Acoustic Treatment and Studio Setup Acoustic Treatment and Studio Setup 00:23:00 Module 6: Voice Over Software and Editing Tools Voice Over Software and Editing Tools 00:22:00 Module 7: Equipment Maintenance and Troubleshooting Equipment Maintenance and Troubleshooting 00:22:00

The Sales Negotiation Training Course is designed to equip learners with the skills to negotiate, influence and communicate effectively in a business setting. Through this course, learners will develop their emotional intelligence, master the art of persuasion, and learn techniques for creating win-win solutions. This course is ideal for sales professionals and business owners who wish to develop the practical skills and knowledge to secure trust and commitment from their clients and customers. Learning Objectives: Develop the skills to communicate effectively with your clients Discover a wide range of sales techniques and strategies for negotiating Understand the universal laws of success and how they can be applied in business Build your emotional intelligence with our practical training exercises Who is this Retail Assistant Training Course for? Sales Negotiation Training Course is perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. CPD Certificate from Course Gate  At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path This course opens a new door for you to enter the relevant job market and also gives you the opportunity to acquire extensive knowledge along with required skills to become successful. You will be able to add our qualification to your CV/resume which will help you to stand out in the competitive job industry. Course Curriculum Prepare The Train Driver - Self Development For The Sales Consultant The Mind Of A Consultant 00:03:00 Mastering Sales Is Mastering Life Skills 00:03:00 The Continuous Journey 00:02:00 Universal Laws Of Success 00:01:00 The Three Pillars Of Success 00:04:00 Personal Honesty 00:01:00 Diligence 00:02:00 Deferred Gratification 00:04:00 Suppression Of Principle 00:03:00 Emotional Intelligence 00:02:00 Core Principles Of Emotional Intelligence 00:04:00 The Problem Is Internal 00:02:00 The Two Motivational Forces 00:05:00 Product Confidence 00:03:00 Sales Consultant Activities To Complete 00:01:00 Negotiation Station - How To Negotiate Successfully The Negotiation Station 00:02:00 Core Principles Of Negotiation 00:01:00 Focusing On Them 00:02:00 Everyone Has To Win 00:04:00 Matching Values 00:03:00 The Path Of Least Resistance 00:02:00 Shifting The Weight 00:06:00 The Persuasion Secret 00:01:00 How To Persuade Someone 00:01:00 The Electric Car 00:02:00 The Fashionable Trainers 00:02:00 Competency Levels 00:03:00 Assessing Competency Levels 00:04:00 Features Benefits And Values 00:02:00 The Christmas Tree Negotiation 00:04:00 B2B Value Propositions 00:03:00 Deepening The Value 00:02:00 Over Decorating The Tree 00:03:00 The Big 12 00:01:00 Authority 00:04:00 Social Proof 00:03:00 Group Identity 00:02:00 Deflecting Fault 00:02:00 Ask For Advice 00:02:00 Compliment Their Negotiations 00:02:00 Reciprocity 00:02:00 Scarcity 00:02:00 Off Set Values 00:02:00 Stepped Commitments 00:02:00 Fear And Hope 00:02:00 Ranked Priorities 00:07:00 Negotiating A Price 00:01:00 The Market Price 00:02:00 The Anchor Price 00:02:00 The Walk Away Price 00:02:00 The First Offer 00:03:00 The Counter Offer 00:04:00 Activities To Complete Negotiation Skills 00:01:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00