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9936 Communication courses in Linlithgow delivered Online

Child Literacy & Language Development Training

4.7(160)

By Janets

Elevate your child's potential with our comprehensive Child Literacy & Language Development Training. Unlock the key to effective communication and academic success through specialized programs designed to nurture language skills, foster a love for reading, and empower young minds. Join us on a journey of discovery, where language becomes a gateway to lifelong learning and limitless opportunities. Enroll today for a brighter future filled with literacy, language proficiency, and the joy of knowledge.

Child Literacy & Language Development Training
Delivered Online On Demand3 days
£9.99

Phone-Based Customer Service Part - 2

By iStudy UK

Course Description Get instant knowledge from this bite-sized Phone-Based Customer Service Part - 2 course. This course is very short and you can complete it within a very short time. In this Phone-Based Customer Service Part - 2 course you will get fundamental ideas of phone-based customer service, the key understanding of building rapport over the phone and so on. Enrol in this course today and start your instant first step towards learning about phone etiquette. Learn faster for instant implementation. Learning Outcome Familiarise with building rapport over the phone Understand aspects of phone etiquette Gain in-depth knowledge of the inbound and outbound calls Deepen your understanding of active listening and managing tough callers How Much Do Customer Service Executives Earn?  Senior - £38,000 (Apprx.) Average - £223,000 (Apprx.) Starting - £14,000 (Apprx.) Requirement Our Phone-Based Customer Service Part - 2 is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Phone-Based Customer Service Part - 2 Module 01: Aspects of Phone Etiquette 00:31:00 Module 02: Building Rapport Over the Phone 00:24:00 Module 03: Inbound and Outbound Calls 00:16:00 Module 04: Active Listening and Managing Tough Callers 00:28:00 Assignment Assignment - Phone-Based Customer Service Part - 2 00:00:00

Phone-Based Customer Service Part - 2
Delivered Online On Demand1 hour 39 minutes
£25

Visual Effects in Graphic Design Adding Impact to Designs

By Compete High

Overview: Visual Effects in Graphic Design Adding Impact to Designs   Welcome to 'Visual Effects in Graphic Design Adding Impact to Designs', a comprehensive course designed to elevate your graphic design skills to the next level. With a focus on enhancing visual appeal and engagement, this course offers a deep dive into various techniques and tools to create stunning visual effects in graphic design.   Module 1: Introduction to Visual Effects in Graphic Design In Module 1, you will embark on an exploration of the fundamentals of visual effects in graphic design. Gain a solid understanding of the principles behind impactful visual effects and how they contribute to the overall design aesthetic. Learn about the importance of visual hierarchy, balance, and composition in creating visually striking designs.   Module 2: Typography and Text Effects Typography is a powerful tool in graphic design, and Module 2 is dedicated to mastering it. Discover techniques for creating eye-catching text effects that command attention and convey your message effectively. From elegant typographic layouts to dynamic text animations, this module will equip you with the skills to make your text pop.   Module 3: Color Manipulation and Gradients Color plays a crucial role in graphic design, and Module 3 delves into the art of color manipulation and gradients. Learn how to use color theory to evoke emotions and create visually cohesive designs. Explore advanced techniques for blending colors seamlessly and creating captivating gradient effects that add depth and dimension to your artwork.   Module 4: Image Editing and Manipulation Module 4 focuses on image editing and manipulation techniques to transform ordinary images into extraordinary works of art. Master the tools and workflows of leading graphic design software to retouch photos, remove imperfections, and create stunning visual effects that captivate your audience.   Module 5: Depth and 3D Effects Bring your designs to life with Module 5, where you will learn how to incorporate depth and 3D effects into your artwork. Explore techniques for creating realistic shadows, reflections, and perspective illusions that add depth and dimensionality to your designs. From simple drop shadows to complex 3D renders, this module will expand your design capabilities in exciting new ways.   Module 6: Visual Effects for Web Design In Module 6, you will discover how to apply visual effects specifically tailored for web design. Learn how to optimize graphics for online platforms, create interactive elements, and design visually engaging websites that leave a lasting impression on visitors. From parallax scrolling to animated SVGs, this module will empower you to create immersive web experiences that stand out in a crowded digital landscape.   'Visual Effects in Graphic Design Adding Impact to Designs' is your gateway to mastering the art of visual effects in graphic design. Whether you're a seasoned designer looking to level up your skills or a newcomer eager to explore the possibilities of graphic design, this course offers a comprehensive roadmap to unleash your creativity and create designs that leave a lasting impact. Join us on this journey and unlock the secrets to creating visually stunning artwork that resonates with your audience. Course Curriculum Module 1_ Introduction to Visual Effects in Graphic Design Introduction to Visual Effects in Graphic Design 00:00 Module 2_ Typography and Text Effects Typography and Text Effects 00:00 Module 3_ Color Manipulation and Gradients Color Manipulation and Gradients 00:00 Module 4_ Image Editing and Manipulation Image Editing and Manipulation 00:00 Module 5_ Depth and 3D Effects Depth and 3D Effects 00:00 Module 6_ Visual Effects for Web Design Visual Effects for Web Design 00:00

Visual Effects in Graphic Design Adding Impact to Designs
Delivered Online On Demand6 hours
£25

BSc (Hons) Health and Social Care Top-Up- Inclusive of Level 4 and 5 Pathway Diploma

By School of Business and Technology London

Getting Started The BSc in Health and Social Care is a comprehensive undergraduate program designed to equip students with the knowledge and skills necessary for success in the healthcare and social services sectors. This programme covers essential health, well-being, and social support topics, ensuring that graduates are well-prepared for fulfilling careers in these vital fields. Anglia Ruskin University offers the BSc (Hons) Health and Social Care program, a highly regarded undergraduate degree providing students with a deep understanding of the dynamic and crucial health and social care sectors. This program is tailored to equip students with the knowledge and skills essential for excelling in various roles within these sectors. The curriculum strongly emphasises integrating theory and practice, enabling students to develop the essential competencies required for effective healthcare and social work delivery. A standout feature of this program is its strong emphasis on real-world experience through placements and practical training, ensuring that graduates are well-prepared to tackle the challenges within the healthcare and social care sectors. Additionally, Anglia Ruskin University's distinguished reputation in healthcare education and research enhances the value of this program, making it an excellent choice for individuals aspiring to make a meaningful impact in these critical fields. The programme comprises two phases; the first is the Qualifi Level 4 and 5 Diploma in Health and Social Care, awarded by Qualifi and delivered by the School of Business and Technology London. The second phase is the BSc (Hons) Health and Social Care Top Up, awarded and delivered 100% online by Anglia Ruskin University. At Anglia Ruskin University, you will study through Canvas, a world-class online Learning Management System (LMS), accessed from your phone, pc or tablet at home or on the move. Canvas provides instant access to study materials, forums, and support from tutors and classmates, as well as enabling easy submission of your assignments. After successfully completing your studies, you'll be invited to attend a graduation ceremony on campus at Anglia Ruskin University. If attending the ceremony in person is not possible, we'll arrange to send your certificate to you. School of Business and Technology London partners with Chestnut Education Group to promote this programme. About Awarding Body Anglia Ruskin University began in 1858 as the Cambridge School of Art founded by William Beaumont. It was then merged with the Cambridge shire College of Arts and Technology and the Essex Institute of Higher Education and was renamed Anglia Polytechnic. It was then given university status in 1992 and renamed Anglia Ruskin University in 2005. The university has campuses in the UK (Cambridge, Chelmsford, London and Peterborough), as well as they are partnered with institutions around the world including Berlin, Budapest, Trinidad, Singapore and Kuala Lumpur. Assessment Assignments and Project No examinations Entry Requirements A Level or Equivalent Minimum 1 Year of Health and Social care work experience Further, candidates are also required to demonstrate their English language proficiency. Learners must request before enrolment to interchange unit(s) other than the preselected units shown in the SBTL website because we need to make sure the availability of learning materials for the requested unit(s). SBTL will reject an application if the learning materials for the requested interchange unit(s) are unavailable. Learners are not allowed to make any request to interchange unit(s) once enrolment is complete. Structure Phase 1 - Qualifi Level 4 and 5 Diploma in Health and Social Care Programme Structure Level 4 - Modules The QUALIFI Level 4 Diploma in Health and Social Care comprises 120 credits, equating to 1200 hours of TQT and 600 hours of GLH. The diploma requires six mandatory units at Level 4.  Academic Study skills Reference No: T/505/9498  Credit: |20| TQT: 200 The primary objective of this unit is to equip individuals with the essential skills and knowledge required for effective higher education study, fostering the development of reflective and critical thinking abilities necessary for reaching their maximum learning potential and potentially advancing to the Level 5 Diploma in Health and Social Care. Communicating in Health and Social Care Reference No: H/505/9495  Credit: |20| TQT: 200 This unit aims to cultivate the learner's understanding of the various modes of communication utilised in health and social care settings and underscore their importance in ensuring efficient service delivery. An Introduction to Healthcare Policy  Reference No : F/505/9505   Credit: |20| TQT: 200 This unit seeks to enhance the learner's awareness of the diverse factors influencing healthcare and their impact on policy development. Evaluating healthcare policies will enable learners to scrutinise the crucial contemporary concerns facing policy-makers, service providers, and support recipients. Reflective Practice  Reference No : F/505/9519   Credit: |20| TQT: 200 Introducing learners to reflective practice in all its forms is the focus of this unit. Reflecting on and in practice holds significance in health and social care, promoting self-development and linking theoretical concepts to practical application. Managing people in Health and Social Care Reference No : L/505/9507  Credit: |20| TQT: 200 The primary objective of this unit is to provide learners with an understanding of the processes involved in the recruitment, management, and development of personnel in the health and social care workplace. Learners will investigate the procedures governing the management of individuals in this sector and explore how to instigate organisational change. Sociology: Concepts in Health and Social Care Reference No : M/505/9502  Credit: |20| TQT: 200 This unit aims to impart to learners an understanding of sociological concepts related to health and illness and their practical application in health and social care. It will enable learners to comprehend the nature of contemporary society and its influence on the perception of health and illness. Learners will delve into the structural aspects of culture, such as age, gender, ethnicity, social class, family, and households, and their impact on health and well-being. Level 5 - Modules The Level 5 Diploma is made up of 120 credits, which equates to 1200 hours of TQT and includes 500 hours of GLH. The Diploma requires five mandatory units at Level 5.  Principles Underpinning Health and Social Care Reference No : K/505/9496 Credit: |20| TQT: 200 Health and social care professionals must adhere to specific ethical and professional standards. This course module is designed to foster comprehension of the principles, theories, and regulations that form the foundation of health and social care practice. It also explores the various tools and systems in place to uphold high standards of practice within the industry. The Management of Quality in Health and Social Care Reference No : A/505/9521  Credit: |20| TQT: 200 Quality plays a significant role in the realm of health and social care. In this unit, students will acquire insight into diverse viewpoints concerning the quality of health and social care services and the methods used to evaluate them. This knowledge aims to empower and involve service users in the process. Research Project  Reference No : H/505/9500   Credit: |40| TQT: 400 The primary objective of this unit is to enhance students' research abilities, encouraging them to conduct a concise pilot study that directly pertains to their higher education program or career advancement. This endeavour aims to cultivate independent inquiry and critical analysis skills. Partnership working in Health and Social Care Reference No : A/505/9499  Credit: |20| TQT: 200 In this unit, students will grasp the significance of establishing favourable professional relationships in health and social care. The module will delve into the concept of partnership on three distinct levels: Collaboration with service users. Cooperation among health and social care practitioners. Engagement with organisations. Understanding these aspects will empower individuals to make informed choices and advocate for autonomy. Working with Service users with Complex Needs Reference No : T/505/9520  Credit: |20| TQT: 200 This course module aims to equip learners with insights into matters concerning health, disability, and illness. It further enables them to recognise effective strategies for assisting individuals with intricate physical and mental health requirements in their roles as healthcare professionals.   Phase 2 - BSc (Hons) Health and Social Care Programme Structure Leadership Practice in Health and Social Care Evaluating Research for Evidence-Based Practice Strategic Management in Health and Social Care Undergraduate Major Project Delivery Methods The programme comprises two phases; the first is the Qualifi Level 4 and 5 Diploma in Health and Social Care, awarded by Qualifi and delivered by the School of Business and Technology London. The School of Business and Technology London offers flexible learning methods, including online and blended learning, allowing students to choose the mode of study that suits their preferences and schedules. The program is self-paced and facilitated through an advanced Learning Management System. Students can easily interact with tutors through the SBTL Support Desk Portal System for course material discussions, guidance, assistance, and assessment feedback on assignments. School of Business and Technology London provides exceptional support and infrastructure for online and blended learning. Students benefit from dedicated tutors who guide and support them throughout their learning journey, ensuring a high level of assistance. The second phase is the BSc (Hons) Health and Social Care Top Up, awarded and delivered 100% online by Anglia Ruskin University. At Anglia Ruskin University, you will study through Canvas, a world-class online Learning Management System (LMS), accessed from your phone, pc or tablet at home or on the move. Canvas provides instant access to study materials, forums, and support from tutors and classmates, as well as enabling easy submission of your assignments. After successfully completing your studies, you'll be invited to attend a graduation ceremony on campus at Anglia Ruskin University. If attending the ceremony in person is not possible, we'll arrange to send your certificate to you. School of Business and Technology London partners with Chestnut Education Group to promote this programme. Resources and Support School of Business & Technology London is dedicated to offering excellent support on every step of your learning journey. School of Business & Technology London occupies a centralised tutor support desk portal. Our support team liaises with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receives a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and streamline all the support processes efficiently. Quality learning materials made by industry experts is a significant competitive edge of the School of Business & Technology London. Quality learning materials comprised of structured lecture notes, study guides, practical applications which includes real-world examples, and case studies that will enable you to apply your knowledge. Learning materials are provided in one of the three formats, such as PDF, PowerPoint, or Interactive Text Content on the learning portal. How does the Online Learning work at SBTL? We at SBTL follow a unique approach which differentiates us from other institutions. Indeed, we have taken distance education to a new phase where the support level is incredibly high.Now a days, convenience, flexibility and user-friendliness outweigh demands. Today, the transition from traditional classroom-based learning to online platforms is a significant result of these specifications. In this context, a crucial role played by online learning by leveraging the opportunities for convenience and easier access. It benefits the people who want to enhance their career, life and education in parallel streams. SBTL's simplified online learning facilitates an individual to progress towards the accomplishment of higher career growth without stress and dilemmas. How will you study online? With the School of Business & Technology London, you can study wherever you are. You finish your program with the utmost flexibility. You will be provided with comprehensive tutor support online through SBTL Support Desk portal. How will I get tutor support online? School of Business & Technology London occupies a centralised tutor support desk portal, through which our support team liaise with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receive a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and to streamline all the support process efficiently. Learners should expect to receive a response on queries like guidance and assistance within 1 - 2 working days. However, if the support request is for assessment feedback, learners will receive the reply with feedback as per the time frame outlined in the Assessment Feedback Policy.

BSc (Hons) Health and Social Care Top-Up- Inclusive of Level 4 and 5 Pathway Diploma
Delivered OnlineFlexible Dates
Price on Enquiry

How to cope better with fatigue

By Pamela Rose - Fatigue Coach

A recording of a live webinar held in November 2023. I share the most important areas that you should be focussing on, so that you minimise the time spent wondering what on earth you can do to improve your fatigue challenge and current situation - and get onto the right path to recovery.How this webinar will help you I've helped hundreds of people to navigate this element of their recovery journey and I've used this experience to share in this webinar the most successful ways to plan for, and introduce, movement and exercise.  What this webinar covers As a Fatigue Coach, over the past five years I’ve helped hundreds of people improve how they’re living with fatigue, and guided them to an improved place - often helping them to achieve a full recovery. I want to share the most important areas that you should be focussing on, so that you minimise the time spent wondering what on earth you can do to improve your situation. This webinar is primarily for those who are in the first 6 months of tackling a fatigue-related health challenge, or those who have been dealing with it for longer than that but haven’t yet received any helpful advice. There are different severities of fatigue and the help I cover will be of most benefit to those who are struggling enough that they perhaps can’t work or socialise, but who do have some level of activity. For example, able to get up and dressed most days and prepare their own meals on a good day, but have to give lots of planned thought to anything that involves having to leave the house.   In this webinar I share my top pieces of guidance around the most helpful things you can do to cope better with this challenging illness. This includes:   - top tips to start managing your energy levels properly (pacing) - how to manage the difficult emotions that come with this health challenge - how to rest - communicating with those who don’t understand what you’re going through.   The webinar recording is approximately an hour long. Contents The main webinar video1448450061.mp4 (1h 03m 26s) 165 MB A copy of the slides I presented How to cope better with fatigue.pdf 1.38 MB

How to cope better with fatigue
Delivered Online On Demand1 hour
£10

How to achieve a successful return to work

By Pamela Rose - Fatigue Coach

If you’ve had to take time off from your job for months or even years, contemplating a return to work can be difficult. How do you know if you’re ready? Are you well enough to return full-time or do you need to negotiate a phased approach? And what can you do to make sure the return itself goes as successfully as possible? This webinar starts to answer those questions - and many more! Content If you’ve had to take time off from your job for months or even years, contemplating a return to work can be difficult. How do you know if you’re ready? Are you well enough to return full-time or do you need to negotiate a phased approach? And what can you do to make sure the return itself goes as successfully as possible? I’ve helped many people in your situation find the right way to tackle their return to work, guiding them as they gauged if they were ready - and then advising them as to the best way to start approaching things with their employer. I very much enjoy helping my clients with this stage of their recovery journey, as it means things are going really well for them!I share so much value in this session! I've taken my experience of helping many, many people navigate this milestone and turned my best advice into a single session for you to benefit from.The event itself was a live webinar held in July 2023. This is your chance to purchase the recording of the webinar itself (1 hour)) and a written capture of the Q&A sessions held afterwards. My full client schedule means I won't be running this as a live event again for a while, so this is your chance to purchase it 'on demand' and benefit from the help I give at the time you need it (now!).Topics coveredHaving helped so many people, I’ve seen how successfully things go when certain elements are carefully thought through and put into place, and I share my Top Five pieces of advice with you at this live webinar. I talk about: How to know if/when you’re ready to start seriously considering a return to work Questions to ask yourself if you think you need to consider a change of career How to broach the topic of a phased return with your employer My experience of how Occupational Health (or similar functions) can help or hinder - and how to make sure it’s the former! Things to consider and address up-front to ensure your first couple of weeks go as well as they can. I also share some smart actions that you can put in place way before you're even contemplating going back to work, in order to smooth the way for a successful return when you're ready. So please don't think this webinar won't be useful to you if you know you've got a way to go yet. Not only will you be able to put these smart early actions in place, you'll also have a much clearer idea about how you'll manage your return when you're ready - helping you feel more confident and reduce any concerns sneaking in. You'll be able to relax knowing you'll be able to tackle things properly when the time's right.Please note that although the guidance and tips I give are not restricted to those who have office-based jobs, many of the examples I use are linked to office-based scenarios. This is because it's usually the case that the majority of attendees are indeed office-based (or similar). Please be assured that the majority of the tips I give can be refined and tailored to returning to any type of job.Although best known for the help I give to those experiencing extreme fatigue conditions such as ME/CFS, fibromyalgia and long covid, this session is relevant to anyone contemplating a return to work after an extended period of sick leave. Especially if you feel you'll need to negotiate a phased return. For example, after being diagnosed with an autoimmune condition, recovering from a major operation, or perhaps having completed a successful programme of cancer treatment.Please don't assume that the low price of this product in any way reflects a lack of valuable content. I could have priced it much higher, but I'm keen to help as many people as possible navigate this important milestone.

How to achieve a successful return to work
Delivered Online On Demand1 hour
£10

Grant Writing and Bid Writing Essentials for Non-Profits

5.0(1)

By Course Gate

Enhance your skills with the Grant Writing and Bid Writing Essentials for Non-Profits course. Learn to craft compelling proposals and secure vital funding for your organization.

Grant Writing and Bid Writing Essentials for Non-Profits
Delivered Online On Demand4 hours
£22

Visualizing Data Designing Informative Graphics

By Compete High

Overview: Visualizing Data: Designing Informative Graphics   Welcome to 'Visualizing Data: Designing Informative Graphics,' a comprehensive course designed to equip you with the skills needed to create compelling and informative visualizations from raw data. In today's data-driven world, the ability to effectively communicate insights through visualizations is crucial for professionals across various industries.   Module 1: Introduction to Data Visualization In this module, you'll embark on your journey into the world of data visualization. Understand the importance of data visualization, its applications, and the fundamental principles behind creating impactful visuals.   Module 2: Choosing the Right Visualization Types Discover the diverse range of visualization types available and learn how to select the most suitable ones for different data sets and objectives. Gain insights into when to use bar charts, line graphs, scatter plots, and more.   Module 3: Data Preparation and Cleaning Master the art of preparing and cleaning data for visualization. Learn essential techniques to ensure data accuracy, completeness, and consistency, laying a solid foundation for effective visualization creation.   Module 4: Design Principles for Effective Visualizations Unlock the secrets of designing visually appealing and informative graphics. Explore principles such as color theory, typography, layout, and visual hierarchy to create engaging and user-friendly visualizations.   Module 5: Basic Charts and Graphs Dive into the world of basic charts and graphs, including bar charts, pie charts, histograms, and line graphs. Understand how to construct these fundamental visualizations accurately to convey your message effectively.   Module 6: Advanced Charts and Graphs Take your visualization skills to the next level with advanced chart types such as heatmaps, treemaps, and network diagrams. Explore complex data structures and learn to visualize them in a clear and intuitive manner.   By the end of this course, you'll have the knowledge and confidence to transform raw data into visually compelling stories that drive understanding and decision-making. Whether you're a data analyst, business professional, or aspiring data visualization expert, 'Visualizing Data: Designing Informative Graphics' is your gateway to mastering the art of data visualization. Don't miss out on this opportunity to elevate your skills and make a lasting impact with your data presentations. Enroll now and embark on your journey towards becoming a proficient data visualization practitioner! Course Curriculum Module 1_ Introduction to Data Visualization Introduction to Data Visualization 00:00 Module 2_ Choosing the Right Visualization Types Choosing the Right Visualization Types 00:00 Module 3_ Data Preparation and Cleaning Data Preparation and Cleaning 00:00 Module 4_ Design Principles for Effective Visualizations Design Principles for Effective Visualizations 00:00 Module 5_ Basic Charts and Graphs Basic Charts and Graphs 00:00 Module 6_ Advanced Charts and Graphs Advanced Charts and Graphs 00:00

Visualizing Data Designing Informative Graphics
Delivered Online On Demand6 hours
£25

Telephone Etiquette

By Compete High

Overview With the ever-increasing demand for Telephone Etiquette in personal & professional settings, this online training aims at educating, nurturing, and upskilling individuals to stay ahead of the curve - whatever their level of expertise in Telephone Etiquette may be. Learning about Telephone Etiquette or keeping up to date on it can be confusing at times, and maybe even daunting! But that's not the case with this course from Compete High. We understand the different requirements coming with a wide variety of demographics looking to get skilled in Telephone Etiquette . That's why we've developed this online training in a way that caters to learners with different goals in mind. The course materials are prepared with consultation from the experts of this field and all the information on Telephone Etiquette is kept up to date on a regular basis so that learners don't get left behind on the current trends/updates. The self-paced online learning methodology by compete high in this Telephone Etiquette course helps you learn whenever or however you wish, keeping in mind the busy schedule or possible inconveniences that come with physical classes. The easy-to-grasp, bite-sized lessons are proven to be most effective in memorising and learning the lessons by heart. On top of that, you have the opportunity to receive a certificate after successfully completing the course! Instead of searching for hours, enrol right away on this Telephone Etiquette course from Compete High and accelerate your career in the right path with expert-outlined lessons and a guarantee of success in the long run. Who is this course for? While we refrain from discouraging anyone wanting to do this Telephone Etiquette course or impose any sort of restrictions on doing this online training, people meeting any of the following criteria will benefit the most from it: Anyone looking for the basics of Telephone Etiquette , Jobseekers in the relevant domains, Anyone with a ground knowledge/intermediate expertise in Telephone Etiquette , Anyone looking for a certificate of completion on doing an online training on this topic, Students of Telephone Etiquette , or anyone with an academic knowledge gap to bridge, Anyone with a general interest/curiosity Career Path This Telephone Etiquette course smoothens the way up your career ladder with all the relevant information, skills, and online certificate of achievements. After successfully completing the course, you can expect to move one significant step closer to achieving your professional goals - whether it's securing that job you desire, getting the promotion you deserve, or setting up that business of your dreams. Course Curriculum Module 1 - Introduction to Telephone Etiquette Introduction to Telephone Etiquette 00:00 Module 2 - Aspects of Phone Etiquette Aspects of Phone Etiquette 00:00 Module 3 - How to Talk on the Phone How to Talk on the Phone 00:00 Module 4 - Eliminate Phone Distractions Eliminate Phone Distractions 00:00 Module 5 - Inbound Calls _ Outbound Calls Inbound Calls _ Outbound Calls 00:00 Module 6 - Dealing With Angry Customers Dealing With Angry Customers 00:00 Module 7 - Handling Interoffice Calls _ Voicemail Messages Handling Interoffice Calls _ Voicemail Messages 00:00 Module 8 - The 11 Essential Rules of Phone Etiquette The 11 Essential Rules of Phone Etiquette 00:00

Telephone Etiquette
Delivered Online On Demand8 hours
£25

How social media can boost your business

4.0(1)

By Active Lancashire

Social media can help to boost your business, Club or Organisation by improving visibility and connecting with your audience. Course description Use an icon and text to communicate the value proposition and share the specific benefits of your offering. What makes it unique in your market? Who is the course for? Essentially, this course would cater to anyone seeking to utilise the power of social media to boost their business and achieve tangible results through effective communication channels with their audience. What is the value of the course? This session aims to provide you with insights into utilising social media platforms to boost your club or organisation's online presence. By learning about the key components of a well-structured social media strategy, you will be better equipped to create compelling content and engage your target audience.

How social media can boost your business
Delivered Online On Demand45 minutes
FREE