Duration 5 Days 30 CPD hours This course is intended for This course is geared toward Windows system administrators, network administrators, and other system administrators who are interested in supplementing current skills or backstopping other team members, in addition to Linux system administrators who are responsible for these tasks: Configuring, installing, upgrading, and maintaining Linux systems using established standards and procedures Providing operational support Managing systems for monitoring system performance and availability Writing and deploying scripts for task automation and system administration Successful completion of Red Hat System Administration I (RH124) is recommended. Experienced Linux administrators seeking to accelerate their path toward becoming a Red Hat Certified System Administrator should start with the RHCSA Rapid Track course (RH199). Overview You should be able to demonstrate these skills: - Install Red Hat Enterprise Linux using Kickstart - Manage file systems and logical volumes - Manage scheduled jobs - Access network file systems - Manage SELinux - Control firewalls - Perform troubleshooting tasks Red Hat System Administration II (RH134) is designed as the second part of the Red Hat© Certified System Administrator (RHCSA©) training track for IT professionals who have taken Red Hat System Administration I (RH124). The course goes deeper into core Linux© system administration skills, including storage configuration, security feature management, task control, and installation and deployment of Red Hat© Enterprise Linux. Prerequisites Successful completion of Red Hat System Administration I (RH124) is recommended. 1 - Automate installation with Kickstart Automate the installation of Red Hat Enterprise Linux systems with Kickstart. 2 - Use regular expressions with grep Write regular expressions that, when partnered with grep, will allow you to quickly isolate or locate content within text files. 3 - Create and Edit text files with vim Introduce the vim text editor, with which you can open, edit, and save text files. 4 - Schedule future Linux tasks Schedule tasks to automatically execute in the future. 5 - Manage priority of Linux processes Influence the relative priorities at which Linux processes run. 6 - Control access to files with access control lists (ACL) Manage file security using POSIX access control lists. 7 - Manage SELinux security Manage the Security Enhanced Linux (SELinux) behavior of a system to keep it secure in case of a network service compromise. 8 - Connect to network-defined users and groups Configure systems to use central identity management services. 9 - Add disks, partitions, and file systems to a Linux system Manage simple partitions and file systems. 10 - Manage logical volume management (LVM) storage Manage logical volumes from the command line. 11 - Access networked attached storage with network file system (NFS) Access (secure) NFS shares. 12 - Access networked storage with SMB Use autofs and the command line to mount and unmount SMB file systems. 13 - Control and troubleshoot the Red Hat Enterprise Linux boot process 14 - Limit network communication with firewall Configure a basic firewall. 15 - Comprehensive review Practice and demonstrate knowledge and skills learned in this course.
Our Food Hygiene and Safety Training for Catering Management Bundle Course provides a comprehensive theoretical foundation in food safety principles, equipping you with the knowledge to excel in leadership roles.
Duration 2 Days 12 CPD hours This course is intended for This course is intended for system and network administrators responsible for installation, setup, configuration, and administration of BIG-IP DNS systems. This course gives networking professionals a functional understanding of the BIG-IP DNS system as it is commonly used. The course covers configuration and ongoing management of the BIG-IP DNS system, and includes a combination of lecture, discussion, and hands-on labs. Module 1: Setting Up the BIG-IP System Introducing the BIG-IP System Initially Setting Up the BIG-IP System Archiving the BIG-IP Configuration Leveraging F5 Support Resources and Tools Provision the BIG-IP System and Confirm Network Configuration Module 2: Introducing the Domain Name System (DNS) and BIG-IP DNS Understanding the Domain Name System (DNS) Reviewing the Name Resolution Process Implementing BIG-IP DNS Using DNS Resolution Diagnostic Tools Module 3: Accelerating DNS Resolution Introducing DNS Resolution with BIG-IP DNS BIG-IP DNS Resolution Decision Flow Configuring BIG-IP DNS Listeners Resolving DNS Queries in the Labs (Lab Zone Records) Load Balancing Queries to a DNS Server Pool Accelerating DNS Resolution with DNS Cache Accelerating DNS Resolution with DNS Express Introducing Wide IPs Using Other Resolution Methods with BIG-IP DNS Integrating BIG-IP DNS into Existing DNS Environments Module 4: Implementing Intelligent DNS Resolutions Introducing Intelligent DNS Resolution Identifying Physical Network Components Identifying Logical Network Components Collecting Metrics for Intelligent Resolution Configuring Data Centers Configuring a BIG-IP DNS System as a Server Configuring a BIG-IP LTM System as a Server Establishing iQuery Communication between BIG-IP Systems Configuring a Non-F5 Server Defining Links and Routers Configuring Wide IP Pools Configuring Wide IPs Managing Object Status Using the Traffic Management Shell (TMSH) Module 5: Using LDNS Probes and Metrics Introducing LDNS Probes and Metrics Types of LDNS Probes Excluding an LDNS from Probing Configuring Probe Metrics Collection Module 6: Load Balancing Intelligent DNS Resolution Introducing Load Balancing on BIG-IP DNS Using Static Load Balancing Methods Round Robin Ratio Global Availability Static Persist Other Static Load Balancing Methods Using Dynamic Load Balancing Methods Round Trip Time Completion Rate CPU Hops Least Connections Packet Rate Kilobytes per Second Other Dynamic Load Balancing Methods Virtual Server Capacity Virtual Server Score Using Quality of Service Load Balancing Persisting DNS Query Responses Configuring GSLB Load Balancing Decision Logs Using Manual Resume Using Topology Load Balancing Module 7: Monitoring Intelligent DNS Resources Exploring Monitors Configuring Monitors Assigning Monitors to Resources Monitoring Best Practices Module 8: Advanced BIG-IP DNS Topics Implementing DNSSEC Setting Limits for Resource Availability Using iRules with Wide IPs Introducing Other Wide IP Types Implementing BIG-IP DNS Sync Groups Module 9: Final Configuration Projects Final Configuration Projects
Masterclasses? Refreshers? Introductions? It depends what you're looking for and where you want to pitch them, but here are six tried-and-tested highly focused sessions that organisations can take individually or as a series, to help develop their teams' project management capabilities one topic at a time. Objectives for each individual session are set out below, as part of the session outlines. Taken together, as a series, however, these modules are an ideal opportunity to develop your team's levels of project management capability maturity, whether that's by introducing them to the basic principles, refreshing them on best practice, or giving them the opportunity to really drill down into a specific area of challenge in your particular operating environment. Session outlines 1 Stakeholder management Session objectives This session will help participants: Understand why stakeholders matter to projects Be able to identify and engage stakeholders Be able to categorise stakeholders by their significance 1 Key principles What does 'stakeholder' mean - in theory? What does this mean in practice? Why stakeholders matter Consequences of missing stakeholders The stakeholder management process:IdentifyAssessPlanEngage 2 Identifying stakeholders Rapid listing CPIG analysis PESTLE analysis Drawing on the knowledge and experience of others Other ways to identify stakeholders 3 Assessing stakeholders Which stakeholders are significant? Stakeholder radar Power-interest maps Power-attitude maps 4 Planning The adoption curve Dealing with obstacles Who should engage which stakeholder? How should the project's organisation be structured? How will communication happen? 5 Engaging Seven principles of stakeholder engagement 2 Requirements and prioritisation Session objectives This session will help participants: Understand how clarity of requirements contributes to project success Use different techniques for prioritising requirements Agree requirements with stakeholders Manage changes to requirements 1 Understanding and managing stakeholder needs and expectations What are 'requirements'? What is 'requirements management'? Sources of requirements - and the role of stakeholders Are stakeholders sufficiently expert to specify their needs? Do they understand the detail of what they want, or do they need help to tease that out? What do stakeholders want to achieve? Working within constraints Prioritising requirements - three techniques 2 MoSCoW prioritisation 'Must have', should have', 'could have, 'won't have this time' When to use MoSCoW 3 The Kano Model Customer satisfaction - 'attractive' and 'must-be' qualities When to use Kano 4 Value-based prioritisation Understanding risk v value Using risk v value to prioritise features and schedules 5 Agreeing requirements Perfect v 'good enough' Establishing acceptance criteria Requirements traceability Agreeing project scope 6 Changing requirements Why requirements change Why change control matters Impact on projects A formal change control process Paying for change - managing change for different types of project 3 Estimating Session objectives This session will help participants: Understand the different purposes estimates satisfy Be able to use different estimating techniques Understand how to achieve different levels of accuracy 1 Key principles What's an estimate? Informed guesswork What needs to be estimated? Costs, resources, effort, duration Tolerances Precision v accuracy 2 Estimating through the lifecycle Start Plan Do 3 Early estimates Comparative ('analogous') estimating Parametric estimating Using multiple estimating techniques 4 Bottom-up estimating Bottom-up ('analytical') estimating Pros Cons 5 Three-point estimating Three-point ('PERT': Programme Evaluation and Review Technique) estimating Uncertainty and the range of estimates Calculating a weighted average Three-point with bottom-up 4 Scheduling Session objectives This session will help participants: Understand how to create a viable schedule Be able to use different forms of schedule Understand the concept of the critical path 1 Key principles The planning horizon Rolling wave planning Release planning 2 Viable scheduling Creating a viable schedule Define the scope Sequence the work Identify the risks and build in mitigations Identify the resources Estimate the effort and durations Check resource availability Refine until a workable schedule is produced 3 Critical path analysis The critical path Network diagrams Sequence logic Practical application:Network diagram with estimated durationsThe 'forward pass'The 'backward pass'Calculating total floatIdentifying the critical pathCalculating free float Gantt charts 5 Risk and issue management Session objectives This session will help participants: Understand the difference between risks and issues Be able to identify and assess risks Understand ways of mitigating risks Manage issues 1 Key principles Understanding risk Threats and opportunities The risk management processPreparation - proactive risk managementThe process - identify, assess, plan, implementStakeholder communication Roles and responsibilities Risk management strategy The risk register Risk appetite 2 Risk identification Brainstorming Interviews Assumption analysis Checklists 3 Risk assessment and prioritisation Probability, impact and proximity Triggers Qualitative risk assessment Qualitative impact assessment Qualitative probability assessment Probability / impact grid Bubble charts Risk tolerance 4 Planning countermeasures To mitigate or not to mitigate? Categories of risk response Avoid and exploit Reduce and enhance Transfer Share Accept Contingency Secondary risks 5 Issue management What is an issue? Tolerances Issues and tolerances The PRINCE2 view of issues Ownership of issues An issue management process Issue register 6 Budgeting and cost control Session objectives This session will help participants: Understand what to include in a budget - and why Choose - and use - the appropriate estimating technique Align the budget with the schedule Understand how to monitor spend and control costs Trouble-shoot effectively to get projects back within budget Session format Flexible. The session can be tailored to the participants' average level of project management maturity - a 60-minute session (delivered virtually) is an effective introduction. A 90-minute session allows for more in-depth treatment. A half-day session (face-to-face or virtual) gives time for a more challenging workshop, particularly to discuss specific cost control issues with any of the participants' current projects. 1 Where is the money coming from? Can we pay from revenue? Do we need to borrow? How long will the project take to pay back? The lifecycle of the budget Through-life costs Stakeholder involvement 2 Estimating costs Reminder: the relationship between estimates Reminder: possible estimating techniques What do we need to estimate?PeopleEquipmentMaterialsFacilities and operating costsWork package estimateEstimated project costs Estimating agile projects 3 Aligning budget and schedule Scheduling and financial periods Spreading the budget 4 Reserves and agreeing the budget Contingency reserve Management reserve Agreeing the budget 5 Cost control Planned spend over time Actual spend over time Work completed over time Evaluating different scenarios: delivery v spend 6 Trouble-shooting Why are we where we are? What has caused the project to spend at the rate it is? Why is it delivering at the rate it is? What are the root causes? What can we do about it?
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The Project Management Mini Bundle lines up the core business topics that keep companies on track—without ever needing a Gantt chart tattoo. Whether it’s cost control, staff leadership or adapting to shifting timelines, this bundle handles the logistics, one module at a time. With a balance of quantity surveying, operational efficiency and strategic team direction, this set of courses offers a focused look into what makes projects tick. Ideal for current coordinators or aspiring planners, it serves as a toolkit for those who keep teams moving and budgets breathing. ✅ Learning Outcomes Manage projects from planning through to final delivery stages. Supervise operational processes to improve workflow efficiency. Coordinate teams through structured project communication. Understand cost control methods in quantity surveying work. Implement change processes while maintaining team focus. Lead team performance with strategic guidance and feedback. ✅ Who is this Course For Coordinators moving into broader project management positions. Admins handling project or operational reporting tasks. Assistant surveyors gaining insight into cost-focused projects. Supervisors looking to sharpen planning and delivery tactics. Office-based team leaders improving time and task control. HR staff overseeing change implementation logistics. Anyone managing shifting priorities in workplace projects. Support staff dealing with budgeting or scheduling data. ✅ Career Path Project Coordinator – £33,000 average UK salary Operations Assistant – £30,000 average UK salary Change Manager – £41,000 average UK salary Quantity Surveyor Assistant – £35,000 average UK salary Team Leader (Office/Admin) – £29,000 average UK salary Project Scheduling Analyst – £36,000 average UK salary
Managing people is one thing. Managing expectations—now that’s an art form. The Stakeholder Management Mini Bundle blends leadership, negotiation, and data analysis with a touch of disaster management (for when things get a little too lively). It’s a solid toolkit for those dealing with deadlines, feedback loops, and mysterious group emails. Whether you're leading a small team or just trying to avoid another 37-slide meeting, this bundle delivers structured learning for those looking to guide, resolve, and survive project chaos—with a spreadsheet or two to back them up. Learning Outcomes: Understand leadership responsibilities and decision-making structures. Apply problem-solving techniques in workplace or group settings. Recognise effective stakeholder negotiation strategies and responses. Explore data analysis principles linked to team performance. Learn methods for managing crisis and organisational disruptions. Identify communication tools for team or stakeholder engagement. Who is this Course For: Team leaders managing deadlines, people, or project deliverables. Supervisors navigating different expectations across departments. Coordinators working in fast-paced or crisis-prone industries. Analysts needing insights into leadership data and planning. Anyone managing negotiations with internal or external groups. Project staff juggling feedback, meetings, and last-minute changes. HR officers supporting leadership or incident response plans. Early-career professionals looking at structured stakeholder theory. Career Path: Team Leader – £30,000/year Project Coordinator – £28,500/year Stakeholder Liaison Officer – £31,000/year Crisis Response Planner – £33,000/year Workforce Analyst – £29,000/year Negotiation Support Officer – £27,000/year
Who says multitasking can’t be civilised? This Virtual Assistant Mini Bundle offers focused knowledge for today’s remote-working support roles. From HR and data entry to stress management and admin essentials, the bundle is as organised as a well-labeled spreadsheet—and twice as helpful. Tailored for individuals juggling digital schedules and virtual inboxes, the content sharpens support skills while keeping human interaction in the spotlight. It’s admin, but with a dose of clarity, strategy, and—most importantly—a clear understanding of where the mute button is. Learning Outcomes: Understand the responsibilities and duties of a virtual assistant. Learn administrative support processes across digital environments. Recognise effective data entry techniques and structured workflows. Explore HR fundamentals relevant to assistant-level roles. Identify methods to manage stress in busy work settings. Develop strong digital communication and task organisation strategies. Who is this Course For: Freelancers working as virtual assistants from home. Admin staff supporting teams across digital platforms. Individuals managing multiple inboxes and schedules remotely. Business owners seeking help with HR and admin tasks. Entry-level learners exploring remote work options. Career returners needing structured admin refreshers. Professionals looking to reduce stress in admin-heavy roles. Office coordinators transitioning into virtual support work. Career Path: Virtual Assistant – £24,000/year Administrative Support Officer – £23,500/year HR Assistant (Remote) – £25,000/year Data Entry Specialist – £22,000/year Remote Project Coordinator – £26,000/year Email and Diary Manager – £24,500/year