9737 Communication courses in Linlithgow delivered Online

Learn the skills and mindset to become a business partner, align your expertise with the organisational goals, drive growth, and shape the future of your company. Course overview Duration: 1 day (6.5 hours) This is a highly interactive and practical course which will help you to understand the role of Business Partnering and the key skills needed to be successful in the role. The course is designed specifically to give you an opportunity to explore the role and test a range of techniques to improve your strategic working as well as your influencing and relationship building skills. This course is aimed at individuals who work cross-functionally and with other people to achieve business results and is particularly helpful for those who engage frequently with senior managers and executives. Objectives  By the end of the course you will be able to: Describe the role of Business Partner and the benefit to the business Develop stronger engagement with all internal and external stakeholders Influence without authority Build positive relationships Handle robust conversations Be forward thinking, not reactive Act as a change agent Communicate with confidence and credibility Content Understanding the role of the Business Partner What is Business Partnering from an individual, departmental and business view Using a psychometric test to look at where your strengths are and how you can use them effectively in the role Developing Relationships Creating a powerful first impression. Communication skills Understanding different communication styles Being more proactive in developing key relationships Stakeholder engagement Presenting ideas in a confident and articulate way Understanding and developing trust Connecting with people Networking Influencing and Negotiating Influencing and persuading others Dealing with conflict and difficult conversations Becoming a trusted advisor/Business Partner Advanced questioning skills and techniques to get to the root of a problem Strategic Thinking Develop the mind-set and strategic capability to play a more proactive leading role in the business

24-Hour Flash Sale! Prices Reduced Like Never Before!! The formative early years of a child's life are a pivotal stage, setting the foundation for future learning, development, and success. In the UK, the demand for skilled early years educators and childcare professionals is on the rise, with over 1 million children enrolled in early years education. This bundle, "Early Years Teaching and Child Care," is crafted to equip you with the essential skills and knowledge to contribute positively to young children's lives, blending practical teaching strategies with an understanding of child development. The bundle starts off with a lesson on Early Years Teaching and Childcare, it moves on to general SEN Teaching practices, including strategies for supporting children with Understanding Autism and the fundamentals of Phonics. Each course is designed to build upon the last, offering a rounded understanding of the early years' development in young learners. Courses Are Included In This Bundle: Course 01: Early Years Teaching and Childcare Course 02: SEN Teaching Course 03: Understanding Autism Course 04: Teaching Phonics Grab this opportunity to transform your passion for education into a meaningful career, making a difference in the lives of young learners. Join us to unlock your potential and open doors to numerous opportunities in the vibrant field of early childhood education. Make it happen - enrol today! Learning Outcomes of Teaching and Child Care: Understand the foundational principles of early years education and care. Develop effective teaching strategies tailored for autistic children. Support children with special educational needs in an inclusive environment. Master the basics of phonics for early literacy development. Apply child psychology principles to foster positive learning experiences. Implement engaging, developmentally appropriate educational activities. Why Prefer this Course? Get a Free CPD Accredited Certificate upon completion of the course Get a Free Student ID Card with this training program (£10 postal charge will be applicable for international delivery) The course is Affordable and Simple to understand Get Lifetime Access to the course materials The training program comes with 24/7 Tutor Support Take a step toward a brighter future! Course 01: Early Years Teaching and Child Care Module 01: Introduction to EYFS Module 02: Importance of Early Years in Development Module 03: EYFS Teaching Techniques Module 04: Working as an EYFS Teacher Module 05: Promoting Learning and Development Module 06: Children Having Special Education Needs or Disabilities Module 07: Parents' Guide to the Early Years Foundation Stage Module 08: Welfare Requirements Module 09: The EYFS Educational Philosophies and Privileges Module 10: Registration, Inspection, and Quality Improvement Module 11: EYFS Framework in 2021 Module 12: Understanding Child Development Module 13: Care for Children Module 14: Healthy Food, Healthy Living Module 15: Keeping Children Healthy and Safe Module 16: Child Protection Module 17: Play, Imagination and Creativity Module 18: Factors that Influence Development! Module 19: Cognitive Development Module 20: Social and Emotional Development Module 21: Personality and Intellectual Development in Children Module 22: Language Development in Children Module 23: Problems in Childhood & Adolescence Course 02: SEN Teaching Module 01: Special Education Needs (SEN) An Overview Module 02: SEN Support Module 03: High Quality Teaching for Pupils with SEN Module 04: SEN Teaching Methodologies Module 05: Communication and Interaction Module 06: Cognition and Learning Module 07: Social, Emotional and Mental Health Difficulties Module 08: Sensory or Physical Needs Module 09: Working in Partnership Course 03: Understanding Autism Module 01: Autism Spectrum Disorder (ASD) Module 02: Learning Difficulties Related to Autism Module 03: Autism Diagnosis Module 04: Cognitive Approaches in Autism Module 05: Dealing with Autistic Individuals Module 06: Other Considerations for Dealing with Autistic Individuals Module 07: Engagement in Autism Awareness Course 04: Teaching Phonics Module 01: Introduction to Phonics Education Module 02: Teaching Phonics Module 03: Jolly Phonics Module 04: Dyslexia and Learning Difficulties Module 05: Career as Phonics Teacher Module 06: Involving Parents and Carers Module 07: Speaking and Phonological Awareness Module 08: Systematic Assessment and Record Keeping Module 09: Meeting Individual Needs Module 10: Cognitive Approaches in Dyslexia Module 11: Phonics for Deaf Children Module 12: Teaching Higher Level of Phonics Assessment Process Once you have completed all the modules in the Early Years Teaching and Child Care course, you can assess your skills and knowledge with an optional assignment. The learners have to complete the assessment of this Early Years Teaching and Child Care course to achieve the CPDQS Accredited Certificate. Digital Certificate: £12.99 Hard Copy Certificate: £29 (Inside UK) Hard Copy Certificate: £39 (for international students) CPD 50 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for: Aspiring teachers Childcare workers Teaching assistants SEN specialists Career changers Education students Please note: This course doesn't entitle you to practice as a professional in this specific field. Rather, this course will assist you in understanding the fundamentals so that you can improve your knowledge in the relevant field. Requirements You will not need any prior background or expertise to enrol in this course. Career path After completing this bundle, you are to start your career or begin the next phase of your career. Early Years Teacher - £22,000 to £30,000 Teaching Assistant - £15,000 to £20,000 Childcare Worker - £16,000 to £22,000 SEN Coordinator - £23,000 to £30,000 Phonics Specialist - £20,000 to £25,000 Nursery Manager - £25,000 to £35,000 Certificates CPD Accredited Digital Certificate Digital certificate - £12.99 Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. CPD Accredited Certificate Hard copy certificate - £29 If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.

Overview of Care Assistant Training Join our Care Assistant Training course and discover your hidden skills, setting you on a path to success in this area. Get ready to improve your skills and achieve your biggest goals. The Care Assistant Training course has everything you need to get a great start in this sector. Improving and moving forward is key to getting ahead personally. The Care Assistant Training course is designed to teach you the important stuff quickly and well, helping you to get off to a great start in the field. So, what are you looking for? Enrol now! Get a Quick Look at The Course Content: This Care Assistant Training Course will help you to learn: Learn strategies to boost your workplace efficiency. Hone your skills to help you advance your career. Acquire a comprehensive understanding of various topics and tips. Learn in-demand skills that are in high demand among UK employers This course covers the topic you must know to stand against the tough competition. The future is truly yours to seize with this Care Assistant Training. Enrol today and complete the course to achieve a certificate that can change your career forever. Details Perks of Learning with IOMH One-To-One Support from a Dedicated Tutor Throughout Your Course. Study Online - Whenever and Wherever You Want. Instant Digital/ PDF Certificate. 100% Money Back Guarantee. 12 Months Access. Process of Evaluation After studying the course, an MCQ exam or assignment will test your skills and knowledge. You have to get a score of 60% to pass the test and get your certificate. Certificate of Achievement Certificate of Completion - Digital / PDF Certificate After completing the Care Assistant Training course, you can order your CPD Accredited Digital / PDF Certificate for £5.99.  Certificate of Completion - Hard copy Certificate You can get the CPD Accredited Hard Copy Certificate for £12.99. Shipping Charges: Inside the UK: £3.99 International: £10.99 Who Is This Course for? This Care Assistant Training is suitable for anyone aspiring to start a career in relevant field; even if you are new to this and have no prior knowledge, this course is going to be very easy for you to understand.  On the other hand, if you are already working in this sector, this course will be a great source of knowledge for you to improve your existing skills and take them to the next level.  This course has been developed with maximum flexibility and accessibility, making it ideal for people who don't have the time to devote to traditional education. Requirements You don't need any educational qualification or experience to enrol in the Care Assistant Training course. Do note: you must be at least 16 years old to enrol. Any internet-connected device, such as a computer, tablet, or smartphone, can access this online course. Career Path The certification and skills you get from this Care Assistant Training Course can help you advance your career and gain expertise in several fields, allowing you to apply for high-paying jobs in related sectors. Course Curriculum Care Assistant Training Module 1: Introduction to Health and Social Care 00:16:00 Module 2: Introduction to Food Safety and the Law 00:35:00 Module 3: Food Poisoning and Control Measures 00:24:00 Module 4: Working in Health and Social Care; Promoting Equality, Diversity and Rights 00:46:00 Module 5: Rights and Responsibilities as a Health and Social Care Worker 00:39:00 Module 6: Role as A Caregiver and Healthcare Professional 00:23:00 Module 7: Safeguarding Vulnerable Individuals 00:49:00 An Introduction to Safeguarding of Vulnerable Adults 00:15:00 Module 9: Safeguarding Vulnerable AdultsPolicy, Roles and Responsibilities 00:23:00 Module 10: Understanding the Importance of Communication in Care 00:20:00 Module 11: Consenting for Someone Else 00:16:00 Module 12: Best Interest Decision Making 00:20:00 Module 13: Managing Service Delivery in Health and Social Care 00:11:00 Module 14: Important Principles and Policies in Health and Social Care Work 00:20:00 Module 15: Medical Jargon and Terminology 00:28:00 Module 16: Information Technology in Health Care 00:16:00 Assignment Assignment - Care Assistant Training 00:00:00

Highlights of the Course Course Type: Online Learning Duration: 1 hours 7 minutes Tutor Support: Tutor support is included Customer Support: 24/7 customer support is available Quality Training: The course is designed by an industry expert Recognised Credential: Recognised and Valuable Certification Completion Certificate: Free Course Completion Certificate Included Instalment: 3 Installment Plan on checkout What you will learn from this course? Gain comprehensive knowledge about early years foundation stage Understand the core competencies and principles of early years foundation stage Explore the various areas of early years foundation stage Know how to apply the skills you acquired from this course in a real-life context Become a confident and expert early years foundation stage teacher Organizational Cultural Change Training Course Master the skills you need to propel your career forward in organisation's culture management. This course will equip you with the essential knowledge and skillset that will make you a confident business leader or business manager and take your career to the next level. This comprehensive organizational cultural change training course is designed to help you surpass your professional goals. The skills and knowledge that you will gain through studying this organizational cultural change training course will help you get one step closer to your professional aspirations and develop your skills for a rewarding career. This comprehensive course will teach you the theory of effective organisation's culture management practice and equip you with the essential skills, confidence and competence to assist you in the organisation's culture management industry. You'll gain a solid understanding of the core competencies required to drive a successful career in organisation's culture management. This course is designed by industry experts, so you'll gain knowledge and skills based on the latest expertise and best practices. This extensive course is designed for business leader or business manager or for people who are aspiring to specialise in organisation's culture management. Enrol in this organizational cultural change training course today and take the next step towards your personal and professional goals. Earn industry-recognised credentials to demonstrate your new skills and add extra value to your CV that will help you outshine other candidates. Who is this Course for? This comprehensive organizational cultural change training course is ideal for anyone wishing to boost their career profile or advance their career in this field by gaining a thorough understanding of the subject. Anyone willing to gain extensive knowledge on this organisation's culture management can also take this course. Whether you are a complete beginner or an aspiring professional, this course will provide you with the necessary skills and professional competence, and open your doors to a wide number of professions within your chosen sector. Entry Requirements This organizational cultural change training course has no academic prerequisites and is open to students from all academic disciplines. You will, however, need a laptop, desktop, tablet, or smartphone, as well as a reliable internet connection. Assessment This organizational cultural change training course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%. Advance Your Career This organizational cultural change training course will provide you with a fresh opportunity to enter the relevant job market and choose your desired career path. Additionally, you will be able to advance your career, increase your level of competition in your chosen field, and highlight these skills on your resume. Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. What is CPD? Employers, professional organisations, and academic institutions all recognise CPD, therefore a credential from CPD Certification Service adds value to your professional goals and achievements. Benefits of CPD Improve your employment prospects Boost your job satisfaction Promotes career advancement Enhances your CV Provides you with a competitive edge in the job market Demonstrate your dedication Showcases your professional capabilities What is IPHM? The IPHM is an Accreditation Board that provides Training Providers with international and global accreditation. The Practitioners of Holistic Medicine (IPHM) accreditation is a guarantee of quality and skill. Benefits of IPHM It will help you establish a positive reputation in your chosen field You can join a network and community of successful therapists that are dedicated to providing excellent care to their client You can flaunt this accreditation in your CV It is a worldwide recognised accreditation What is Quality Licence Scheme? This course is endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. Benefits of Quality License Scheme Certificate is valuable Provides a competitive edge in your career It will make your CV stand out Course Curriculum Introduction Introduction 00:04:00 The Fundamentals of Culture Change What is Organizational Culture 00:02:00 What is Culture Change 00:02:00 The Purpose of Culture Change 00:01:00 The Importance of Culture Change 00:02:00 Tools to Change a Culture Tools to Change a Culture Introduction 00:01:00 Quick Wins 00:04:00 Training Courses 00:03:00 Development 00:02:00 Mentoring 00:03:00 Involvement in the Process 00:03:00 Process Reform 00:04:00 Communication & Collaboration 00:04:00 Management Culture 00:04:00 Mock Assessment 1 Assessment Mock 1 00:10:00 Other Points To Consider Tools: A Short, Medium or Long Term Solution 00:04:00 What You'll Need Before Initiating Culture Change 00:04:00 How to Identify Culture in Need of Change 00:02:00 Types of Culture to Aim for 00:01:00 Case study 00:04:00 Close out Close Out 00:05:00 Mock Assessment 2 Assessment Mock 2 00:10:00 Final Assessment Assessment - How to Change an Organisation's Culture 00:10:00 Certificate of Achievement Certificate of Achievement 00:00:00 Get Your Insurance Now Get Your Insurance Now 00:00:00 Feedback Feedback 00:00:00

Professional Pet Training Course Overview Are you looking to begin your pet training career or want to develop more advanced skills in pet training? Then this professional pet training online course will set you up with a solid foundation to become a confident pet trainer and help you to develop your expertise in pet training. This professional pet training online course is accredited by the CPD UK & IPHM. CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Whether you are self-taught and you want to fill in the gaps for better efficiency and productivity, this professional pet training online course will set you up with a solid foundation to become a confident pet trainer and develop more advanced skills. Gain the essential skills and knowledge you need to propel your career forward as a pet trainer. The professional pet training online course will set you up with the appropriate skills and experience needed for the job and is ideal for both beginners and those currently working as a pet trainer. This comprehensive professional pet training online course is the perfect way to kickstart your career in the field of pet training. This professional pet training online course will give you a competitive advantage in your career, making you stand out from all other applicants and employees. If you're interested in working as a pet trainer or want to learn more skills on pet training but unsure of where to start, then this professional pet training online course will set you up with a solid foundation to become a confident pet trainer and develop more advanced skills. As one of the leading course providers and most renowned e-learning specialists online, we're dedicated to giving you the best educational experience possible. This professional pet training online course is crafted by industry expert, to enable you to learn quickly and efficiently, and at your own pace and convenience. Who should take this course? This comprehensive professional pet training online course is suitable for anyone looking to improve their job prospects or aspiring to accelerate their career in this sector and want to gain in-depth knowledge of pet training. Entry Requirement There are no academic entry requirements for this professional pet training online course, and it is open to students of all academic backgrounds. As long as you are aged seventeen or over and have a basic grasp of English, numeracy and ICT, you will be eligible to enrol. Career path This professional pet training online course opens a brand new door for you to enter the relevant job market and also provides you with the chance to accumulate in-depth knowledge at the side of needed skills to become flourishing in no time. You will also be able to add your new skills to your CV, enhance your career and become more competitive in your chosen industry. Course Curriculum Foundations of Pet Training Introduction to Part Training and Animal Communication Introduction to Animal Psychology Introduction to Animal Behavior Dog Training Breeds of Dog Dog Behavior Identifying Happy Dog Identifying Anxious Dog Identifying Fearful Dog Identifying Frustrated Dog Identifying Relieved Dog Identifying Focused Dog Identifying Angry Dog Identifying Neutral Dog Dog psychology Safe Games with Dogs Cat Training Breeds of Cat Cat Behavior Identifying Neutral Cat Identifying Focused Cat Identifying Happy Cat Identifying Anxious Cat Identifying Fearful Cat Identifying Frustrated Cat Identifying Angry Cat Identifying Relieved Cat Cat Psychology Safe Games with Cats Rabbit Training Breeds of Rabbit Rabbit Behavior Identifying Happy Bunny Identifying Anxious Bunny Identifying Angry Bunny Rabbit Psychology Safe Games with Rabbits Pet Hygiene, Wellness and Grooming Pet Hygiene and Grooming Taking Care of Pet Mental Health Pet First Aid Checking Vital Signs of Pets Introduction to Pet First Aid Collar Accident CPR for Pets Fractures Heatstroke Temperature Changes Choking Bloat Emergency First Aid Frostbite Anaphylaxis and Allergic Reaction Drowning External Bleeding Internal Bleeding Burns Pet Therapy Introduction to Pet Therapy How to do Pet Therapy Pet Therapy in Common Conditions Recognised Accreditation CPD Certification Service This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field. Certificate of Achievement Certificate of Achievement from Lead Academy After successfully passing the MCQ exam you will be eligible to order your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. Certificate can be obtained in PDF version at a cost of £12, and there is an additional fee to obtain a printed copy certificate which is £35. FAQs Is CPD a recognised qualification in the UK? CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD-certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Are QLS courses recognised? Although QLS courses are not subject to Ofqual regulation, they must adhere to an extremely high level that is set and regulated independently across the globe. A course that has been approved by the Quality Licence Scheme simply indicates that it has been examined and evaluated in terms of quality and fulfils the predetermined quality standards. When will I receive my certificate? For CPD accredited PDF certificate it will take 24 hours, however for the hardcopy CPD certificate takes 5-7 business days and for the Quality License Scheme certificate it will take 7-9 business days. Can I pay by invoice? Yes, you can pay via Invoice or Purchase Order, please contact us at info@lead-academy.org for invoice payment. Can I pay via instalment? Yes, you can pay via instalments at checkout. How to take online classes from home? Our platform provides easy and comfortable access for all learners; all you need is a stable internet connection and a device such as a laptop, desktop PC, tablet, or mobile phone. The learning site is accessible 24/7, allowing you to take the course at your own pace while relaxing in the privacy of your home or workplace. Does age matter in online learning? No, there is no age limit for online learning. Online learning is accessible to people of all ages and requires no age-specific criteria to pursue a course of interest. As opposed to degrees pursued at university, online courses are designed to break the barriers of age limitation that aim to limit the learner's ability to learn new things, diversify their skills, and expand their horizons. When I will get the login details for my course? After successfully purchasing the course, you will receive an email within 24 hours with the login details of your course. Kindly check your inbox, junk or spam folder, or you can contact our client success team via info@lead-academy.org

Join our Supervisor Training for Professionals course and discover your hidden skills, setting you on a path to success in this area. Get ready to improve your skills and achieve your biggest goals. The Supervisor Training for Professionals course has everything you need to get a great start in this sector. Improving and moving forward is key to getting ahead personally. The Supervisor Training for Professionals course is designed to teach you the important stuff quickly and well, helping you to get off to a great start in the field. So, what are you looking for? Enrol now! You will Learn The Following Things: Learn strategies to boost your workplace efficiency. Hone your skills to help you advance your career. Acquire a comprehensive understanding of various topics and tips. Learn in-demand skills that are in high demand among UK employers This course covers the topic you must know to stand against the tough competition. The future is truly yours to seize with this Supervisor Training for Professionals. Enrol today and complete the course to achieve a certificate that can change your career forever. Details Perks of Learning with IOMH One-to-one support from a dedicated tutor throughout your course. Study online - whenever and wherever you want. Instant Digital/ PDF certificate 100% money back guarantee 12 months access Process of Evaluation After studying the course, an MCQ exam or assignment will test your skills and knowledge. You have to get a score of 60% to pass the test and get your certificate. Certificate of Achievement After completing the Supervisor Training for Professionals course, you will receive your CPD-accredited Digital/PDF Certificate for £5.99. To get the hardcopy certificate for £12.99, you must also pay the shipping charge of just £3.99 (UK) and £10.99 (International). Who Is This Course for? This Supervisor Training for Professionals is suitable for anyone aspiring to start a career in relevant field; even if you are new to this and have no prior knowledge, this course is going to be very easy for you to understand.  On the other hand, if you are already working in this sector, this course will be a great source of knowledge for you to improve your existing skills and take them to the next level.  This course has been developed with maximum flexibility and accessibility, making it ideal for people who don't have the time to devote to traditional education. Requirements There is no prerequisite to enrol in this course. You don't need any educational qualification or experience to enrol in the Supervisor Training for Professionals course. Do note: you must be at least 16 years old to enrol. Any internet-connected device, such as a computer, tablet, or smartphone, can access this online course. Career Path The certification and skills you get from this Supervisor Training for Professionals Course can help you advance your career and gain expertise in several fields, allowing you to apply for high-paying jobs in related sectors. Course Curriculum Supervisor Module One - Getting Started 01:00:00 Module Two - Setting Expectations 01:00:00 Module Three - Setting Goals 00:30:00 Module Four - Assigning Work 01:00:00 Module Five - Degrees of Delegation 01:00:00 Module Six - Implementing Delegation 00:30:00 Module Seven - Providing Feedback 00:30:00 Module Eight - Managing Your Time 00:30:00 Module Nine - Resolving Conflict 00:30:00 Module Ten - Tips for Special Situations 00:30:00 Module Eleven - A Survival Guide for the New Supervisor 00:30:00 Module Twelve - Wrapping Up 00:30:00 Supervisor Skills Making the Transition 00:15:00 Key Behaviors and Attitudes 00:15:00 Setting Goals as Supervisor 00:15:00 Planning for Success 01:00:00 Active Listening Techniques 00:15:00 Communication Skills 00:30:00 Giving Feedback 00:30:00 Giving Instructions 00:15:00 Orders, Requests, and Suggestions 00:15:00 Managing Conflict 00:15:00 Managing Challenging Situations 00:30:00 Activities Supervisor Training for Professionals - Activities 00:00:00 Recommended Reading Recommended Reading: Supervisor Training for Professionals 00:00:00 Mock Exam Mock Exam- Supervisor Training for Professionals 00:20:00 Final Exam Final Exam- Supervisor Training for Professionals 00:20:00

CPD Accredited | Career Oriented Learning Modules | 24x7 Tutor Support | Lifetime Access

How to protect your cash flow In the current economic climate more and more companies are finding that their customers are taking longer to pay - or are not even paying at all. As cash flow is key to the survival of any business, effective debt collection tactics are vital for all businesses. This workshop concentrates on the telephone skills and techniques you can use to achieve the most positive outcome in any debt collection situation - payment of money owed, as soon as possible, whilst keeping the collection cost as low as possible. The course will help you: Understand your debtors and communicate with them accordingly Develop a strategy for more effective debt collection Make every call count Handle difficult calls Reduce the amount of time you need to spend on chasing payment Increase your collection rates 1 The debt collection process Understanding the reasons behind payment default Looking at the debt situation from the customer's point of view Developing a strategy for effective debt collection 2 Advanced telephone communication skills Techniques for speaking to the person responsible for paying the debt How to gain the customer's trust when discussing debt Telephone collection skills best practice Key phrases that keep the conversation positive and open 3 Questioning and listening skills for gathering information Different types of question Using high-gain questions to uncover key information Active listening that will help you understand what customers are really saying Leading with examples and high-impact questions Summarising and restating 4 Overcoming objections and excuses Identifying objections Preparing suitable responses Probing objections and ways to overcome them 5 Gaining commitment and ending the call Learn how to negotiate an agreement to suit both parties Summarising actions for you and the customer Ending the call professionally 6 Dealing with difficult and challenging situations Understand different personality types The correct way to respond to an upset customer Ways to calm angry customers (and handle verbal attacks) 7 Action plans Course summary and presentation of action plans

Gain essential skills in health and safety with our CPD Certified Level 3 course. Learn risk assessment, incident management, fire safety, manual handling, and more to ensure a safe workplace. Ideal for professionals and businesses seeking comprehensive compliance training.

Learning Outcomes Comprehend the structure and operation of veins, arteries, and capillaries, as well as the anatomy and physiology of the human circulatory system Possess expert knowledge of venipuncture, skin puncture, and blood collection methods, including how to choose the best location, identify the patient and take infection prevention precautions Recognise probable phlebotomy-related problems, such as haematoma formation, nerve damage, and syncope, and take the proper action Understand the laboratory procedures, including the processing, labelling, and storage of blood samples, to ensure accurate and trustworthy results Effectively interact with patients and other healthcare providers while displaying professionalism and empathy at all times Recognise and abide by phlebotomy-related legal and ethical requirements, including patient confidentiality, informed consent, and professional scope Description Develop the competence and confidence to draw out blood without causing any damage to the patient from our comprehensive Phlebotomy Training. This course is created to give students the theoretical understanding and practical abilities required to carry out phlebotomy procedures in a safe, effective, and time-effective manner.  Learners will receive instruction in the anatomy and physiology of the circulatory system, as well as in the principles of infection control, medical terms, and laboratory testing, during this phlebotomy training course. The right methods for venipuncture, dermal puncture, and blood collection will also be taught, along with tips on how to choose the best location, get the patient ready, and handle and transport specimens safely. Learners will also receive instruction in critical communication and patient care skills, including how to build rapport with patients, deal with challenging patients, and handle emergency circumstances. They will also study phlebotomy-related legal and moral concerns, including patient confidentiality, informed consent, and professional scope. In conclusion, taking this phlebotomy training course will be an excellent choice for anyone who wants to work in the medical profession or enhance their career there.  Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Upon successful completion of the final assessment, you will be eligible to apply for the Quality Licence Scheme Endorsed Certificate of achievement. This certificate will be delivered to your doorstep through the post for £119. An extra £10 postage charge will be required for students leaving overseas.  CPD Accredited Certificate After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for 9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for 15.99, which will reach your doorsteps by post.  Method of Assessment To successfully finish the course, students must take an online automated multiple-choice exam and achieve a minimum score of 60%. Upon passing the exam, students can apply for a certificate of achievement endorsed by the Quality Licence Scheme. Career path In the UK, taking a Phlebotomy Training course can lead to a career as a phlebotomist or a healthcare assistant with phlebotomy skills. The career path for a phlebotomist typically involves the following steps: Entry-level phlebotomist: £16,000 to £22,000. Senior phlebotomist: £22,000 to £28,000. Phlebotomy team leader: £28,000 to £35,000. Phlebotomy manager: £35,000 to £45,000. Course Contents Module 01: Introduction to Phlebotomy Module 02: Blood Circulation, Function, and Composition Module 03: Phlebotomy Equipment Module 04: Routine Venipuncture Module 05: Venipuncture Complications and Pre-Examination Variables Module 06: Dermal Puncture Module 07: Quality Assessment and Management in Phlebotomy Module 08: Special Blood Collection Procedure Module 09: Infection Control and Risk Management