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10370 Communication courses in Ince-in-Makerfield delivered Online

Safety Audits Training

By Compete High

🌟 Elevate Your Workplace Safety with 'Safety Audits Training' Course! 🌟   Are you ready to take your organization's safety standards to the next level? Introducing our comprehensive 'Safety Audits Training' course designed to empower your team with the knowledge and skills needed to conduct effective safety audits and foster a culture of continuous improvement.   🔍 Module 1: Introduction to Safety Audits Planning and Preparation Lay a strong foundation by understanding the principles of safety audits. Learn to plan and prepare for safety audits with precision. Acquire insights into industry best practices for pre-audit assessments.   📊 Module 2: Data Collection Assessment and Implementation of Corrective Actions Dive into the crucial aspects of data collection during safety audits. Master the art of assessing collected data and implementing corrective actions. Ensure a proactive approach to addressing potential safety hazards.   📣 Module 3: Auditing the Effectiveness of Communicating and Driving Organizational Improvements Explore the significance of effective communication in safety audits. Understand how to assess and drive improvements in organizational safety culture. Develop strategies for fostering a safety-conscious work environment.   🚀 Module 4: Continuous Improvement Technology in Safety Audits Embrace cutting-edge technology for continuous improvement in safety audits. Discover tools and techniques that enhance the efficiency of safety audits. Stay ahead of the curve by integrating technology into your safety protocols.   👥 Module 5: Monitoring Leadership and Commitment in Safety Excellence Evaluate the role of leadership in promoting a culture of safety. Learn how to monitor and assess the commitment of organizational leaders. Cultivate a strong commitment to safety excellence from top to bottom.   🔍 Module 6: Conducting Effective Safety Audits and Conclusion Put everything into practice with hands-on guidance on conducting safety audits. Learn the art of providing constructive feedback and recommendations. Conclude the course with a comprehensive understanding of safety audit methodologies.   🌐 Key Benefits: Empower your team with the skills to ensure a safe working environment. Enhance organizational safety culture and employee well-being. Improve compliance with safety regulations and industry standards. Drive continuous improvement through effective safety audits. Stay at the forefront of safety technology and best practices.   🌈 Who Should Attend: Safety Officers and Managers HR Professionals Operations and Facilities Managers Anyone responsible for workplace safety   Invest in the future of your organization by enrolling your team in the 'Safety Audits Training' course today. Elevate safety, foster a culture of continuous improvement, and ensure a workplace that prioritizes the well-being of every employee. Act now to secure a safer tomorrow! 🌐✨ Course Curriculum Module 1- Introduction to Safety Audits Planning and Preparation Introduction to Safety Audits Planning and Preparation 00:00 Module 2- Data Collection Assessment and Implementation of Corrective Actions Data Collection Assessment and Implementation of Corrective Actions 00:00 Module 3- Auditing the Effectiveness of Communicating and Driving Organizational Improvements Auditing the Effectiveness of Communicating and Driving Organizational Improvements 00:00 Module 4- Continuous Improvement Technology in Safety Audits Continuous Improvement Technology in Safety Audits 00:00 Module 5- Monitoring Leadership and Commitment in Safety Excellence Monitoring Leadership and Commitment in Safety Excellence 00:00 Module 6- Conducting Effective Safety Audits and Conclusion Conducting Effective Safety Audits and Conclusion 00:00

Safety Audits Training
Delivered Online On Demand6 hours
£4.99

Office Safety Training

By Compete High

🌐 Office Safety Training Course Overview: Ensuring a Secure Workplace Environment   Welcome to the comprehensive 'Office Safety Training' course - your gateway to fostering a secure and healthy workplace environment. This meticulously designed program covers essential modules to equip your team with the knowledge and skills necessary to navigate potential hazards, respond effectively to emergencies, and maintain a thriving office culture.   🚨 Module 1: Introduction to Office Safety Emergency Preparedness and Response Understand the fundamentals of office safety. Develop emergency response plans tailored to your workspace. Learn crucial communication strategies during emergencies.   🔍 Module 2: Workplace Hazard Identification and Healthy Work Practices Identify potential workplace hazards. Implement preventive measures to ensure a safe working environment. Promote healthy work practices for enhanced employee well-being.   🔥 Module 3: Electrical Fire Safety in the Office and Emergency Evacuation Gain insights into electrical fire safety protocols. Learn effective emergency evacuation procedures. Understand the proper usage and maintenance of firefighting equipment.   🧪 Module 4: Hazardous Materials Management and Emergency Medical Response Handle hazardous materials safely. Acquire knowledge of emergency medical response techniques. Foster a culture of quick and efficient emergency medical assistance.   💡 Module 5: Mental Health and Workplace Violence Prevention Recognize signs of mental health issues in the workplace. Implement strategies for mental health support. Understand and prevent workplace violence through effective prevention measures.   🚧 Module 6: Office Security and Access Control Preparedness and Response Develop a robust office security plan. Implement access control measures to safeguard your workspace. Respond effectively to security incidents and potential threats.   📈 Why Choose Our Office Safety Training Course? Comprehensive Coverage: Our course covers a wide range of safety aspects tailored for office environments. Expert Instructors: Learn from experienced professionals with a wealth of knowledge in occupational safety. Interactive Learning: Engage in practical exercises, case studies, and simulations for a hands-on learning experience. Customizable: Tailor the course content to meet the specific needs and risks of your office.   🎓 Who Should Enroll? Office Managers HR Professionals Facility Managers Employees at all levels   Invest in the safety and well-being of your team today. Enroll in the 'Office Safety Training' course to create a workplace that prioritizes security, health, and productivity. Contact us now to discuss how we can customize this training program to address the unique needs of your organization. Together, let's build a safer and healthier work environment! Course Curriculum Module 1- Introduction to Office Safety Emergency Preparedness and Response Introduction to Office Safety Emergency Preparedness and Response 00:00 Module 2- Workplace Hazard Identification and Healthy Work Practices Workplace Hazard Identification and Healthy Work Practices 00:00 Module 3- Electrical Fire Safety in the Office and Emergency Evacuation Electrical Fire Safety in the Office and Emergency Evacuation 00:00 Module 4- Hazardous Materials Management and Emergency Medical Response Hazardous Materials Management and Emergency Medical Response 00:00 Module 5- Mental Health and Workplace Violence Prevention Mental Health and Workplace Violence Prevention 00:00 Module 6- Office Security and Access Control Preparedness and Response Office Security and Access Control Preparedness and Response 00:00

Office Safety Training
Delivered Online On Demand6 hours
£4.99

Exploring Audiology Course

5.0(5)

By Online Training Academy

Exploring Audiology Course is indispensable in today's modern world, playing a crucial role in addressing auditory health and well-being. Understanding Audiology, from its fundamentals to advanced topics like Audiological Disorders and Rehabilitation for Hearing Impairment, equips individuals with essential skills for both personal and professional realms. Proficiency in Audiology not only enhances daily life by facilitating better communication and comprehension but also opens doors to lucrative job opportunities, particularly in the UK. With a growing demand for audiological services, individuals with expertise in Audiology can secure rewarding careers, with average salaries ranging from £25,000 to £40,000 annually. The advantages of pursuing this course are manifold, as it not only ensures a fulfilling career but also contributes to an expanding sector. In fact, the field of Audiology is witnessing a significant increase, with job opportunities projected to grow by 13% in the coming years, reflecting its vital importance in addressing auditory health needs. Key Features: CPD Certified Exploring Audiology Course Free Certificate Developed by Specialist Lifetime Access Course Curriculum Module 01: Introduction to Audiology Module 02: Anatomy and Physiology of the Ear Part One Module 03: Anatomy and Physiology of the Ear Part Two Module 04: Acoustics and Psycho-acoustics Module 05: Pure Tone Audiometry Part One Module 06: Pure tone audiometry Part Two Module 07: Pure tone audiometry Part Three Module 08: Audiological Disorders Part One Module 09: Audiological Disorders Part Two Module 10: Audiological Disorders Part Three Module 11: Disorders of the Auditory Nervous System Module 12: Rehabilitation for Hearing Impairment Part One Module 13: Rehabilitation for Hearing Impairment Part Two Learning Outcomes: Understand ear anatomy for diagnostic purposes. Analyze acoustics to assess hearing capabilities accurately. Perform audiometry tests proficiently for diagnosis. Identify various audiological disorders and their symptoms. Apply rehabilitation techniques for hearing impairment effectively. Evaluate and manage disorders of the auditory nervous system. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Exploring Audiology course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Exploring Audiology. Moreover, this course is ideal for: Healthcare professionals seeking audiological expertise. Individuals aspiring to work in hearing clinics or hospitals. Students pursuing careers in allied health sciences. Professionals in education or advocacy for the hearing impaired. Those interested in understanding human auditory function. Requirements There are no requirements needed to enrol into this Exploring Audiology course. We welcome individuals from all backgrounds and levels of experience to enrol into this Exploring Audiology course. Career path After finishing this Exploring Audiology course you will have multiple job opportunities waiting for you. Some of the following Job sectors of Exploring Audiology are: Audiologist - £24K to 45K/year Speech and Language Therapist - £25K to 40K/year Clinical Scientist in Audiology - £27K to 50K/year Hearing Aid Dispenser - £20K to 35K/year Audiology Technician - £18K to 30K/year Certificates Digital certificate Digital certificate - Included Will be downloadable when all lectures have been completed.

Exploring Audiology Course
Delivered Online On Demand2 hours 54 minutes
£10

Professional Plumbing

By Training Tale

Plumbing is a system of pipes and fixtures installed in a building for the distribution of potable water and the removal of waterborne wastes. Plumbing is usually distinguished from water and sewage systems, which serve a group of buildings or a city. Plumbers are skilled professionals who install and maintain piping and water systems in residential and commercial buildings. Do you want to start a plumbing career or advance your plumbing skills? Then this Professional Plumbing Course will provide you with a solid foundation to become a confident plumber and develop more advanced skills, whether you are self-taught and want to fill in the gaps for improved efficiency and productivity. Our Professional Plumbing Course will teach you the fundamental skills and knowledge needed to advance your career as a professional plumber. This Professional Plumbing Courseis ideal for both newcomers and those with prior experience as plumbers. This course will give you the skills and experience you need for the job. This comprehensiveProfessional Plumbing Course is designed to get you started in the plumbing industry. This course will give you a competitive advantage in your career, allowing you to distinguish yourself from other applicants and employees. This Professional Plumbing Course is one of the most popular courses for improving your skills and understanding. The Professional Plumbing Course covers all of the most recent topics to keep you up to date on all of the necessary information. This excellent course covers basic to advanced relevant topics, allowing you to improve your skills. We will walk you through the fundamentals of this course. This Professional Plumbing Course will teach you how to perform and assist unresponsive casualties. You will also learn how to handle common problems that require basic maintenance. By the end of this Professional Plumbing Course, you will be more productive at your job. The Professional Plumbing Course will help you to identify the tools, equipment, and materials used or applied in plumbing. Moreover, this course will also teach you the purpose of the materials and how to use them to increase productivity and decrease inefficiency. In this masterfully designed course, you will also receive easy-to-digest modules and learning materials, allowing you to stand out in your future career. Furthermore, the relevant skills you will gain after completing this Professional Plumbing Course will add value to your resume. This Professional Plumbing Course can help you improve your reputation. You can tell the difference from the first lesson. This includes all of the teachings that you can easily understand and apply to your abilities. Individuals attempting to make a career in this field of plumbing will benefit from this course's understanding of the fundamentals and comprehensive education. We are committed to providing you with the best educational experience possible as one of the leading course providers and most renowned e-learning specialists online. This Professional Plumbing Coursehas been created in collaboration with experts and mentors to help you learn quickly and efficiently. Enrol in our Professional Plumbing Course today to pursue your dreams and gain the experience, skills, and knowledge required to advance your professional development. Our Professional Plumbing Course will help you arm yourself with the qualities you need to work towards your dream job. Learning Outcomes After completing this Professional Plumbing Course you will be able to learn about: An overview of Plumbing Understand about Plumbing Terminologies Know about Water supply. Learn about the Materials/Equipment of Plumbing. Why Choose Professional Plumbing Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Food Allergen Training Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. Free PDF certificate as soon as completing the Food Allergen Training course. 24/7 support via live chat, phone call or email. Main Course: Professional Plumbing GIFT COURSES: Course 01: Level 4 Time Management Course 02: Communication Skills Other Benefits of Professional Plumbing Course Free 3 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Unlimited Retake Exam Expert Tutor Support [ Note: Free PDF certificate as soon as completing the Professional Plumbing course] Course Curriculum of the Professional Plumbing Module 01: Introduction to Plumbing Module 02: Plumbing Terminologies Module 03: Water supply Module 04: Materials/Equipment Assessment Method After completing each module of the Professional Plumbing Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this Professional Plumbing course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This comprehensive professional plumbing course is ideal for anyone looking to advance their career or improve their job prospects in the plumbing industry. Requirements There are no specific requirements for this Professional Plumbing Course because it does not require any advanced knowledge or skills. Career path This professional plumbing course opens a new door for you to enter the relevant job market and also gives you the opportunity to gain in-depth knowledge as well as the necessary skills to flourish in no time. You will also be able to add your new skills to your CV, which will help you advance in your career and become more competitive in your chosen industry.

Professional Plumbing
Delivered Online On Demand15 hours
£12

Teaching Assistant Level 2 + Early Years, Teaching and Child Care & SEN Teaching Assistant

By Training Tale

Teaching Assistant Level 1 + Early Years, Teaching and Child Care & SEN Teaching Assistant Online Teaching and Child Care : Teaching and Child Care Online Develop the skills required for childcare and become a better teacher. Teaching and child care are rapidly evolving professions, with most schools now requiring mastery of both teaching and child care skills. Our Teaching and Child Care course is designed to improve teachers' understanding of child psychology and to help them develop higher-level teaching skills. This Teaching and Child Care: Teaching and Child Care course will provide a flexible path to a career in the teaching and child care setting. This Teaching and Child Care course is a bundle of 09 courses. We have sincerely combined these 09 courses with a comprehensive curriculum made by expert teachers to make this course highly valuable for you. Depending on your need, you will get dedicated tutor support throughout this Teaching and Child Care: Teaching and Child Care course. Our tutors are always happy to assist our learners. So, you need to ask for assistance only! With this: Teaching and Child Care course, you will increase your employability skills enormously and stand out from the crowd. So, why do you hesitate? Just enroll on this Teaching and Child Care: Teaching and Child Care course, and the rest is on us to make your learning journey a pleasant one. This Teaching and Child Care: Teaching and Child Care course is fully online and self-paced, so you don't need to worry about timing. You can set your own schedule to continue the courses. Special Offers of this Teaching and Child Care: Teaching and Child Care Course This Teaching and Child Care: Teaching and Child Care Course includes a FREE PDF Certificate. Lifetime access to this Teaching and Child Care: Teaching and Child Care Course Instant access to this Teaching and Child Care: Teaching and Child Care Course Get FREE Tutor Support from Monday to Friday in this Teaching and Child Care: Teaching and Child Care Course Main Course: Teaching Assistant Gift Courses Included with Teaching and Child Care: Teaching and Child Care Course: Early Years: Teaching and Child Care Course Offers free Teaching Assistant Course Early Years: Teaching and Child Care Course Offers free Child Counselling Course Early Years: Teaching and Child Care Course Offers free Teaching and Child Care Course Early Years: Teaching and Child Care Course Offers free SEN Teaching Assistant Course [ Note: Free PDF certificate as soon as completing the Teaching and Child Care: Teaching and Child Care course] Teaching Assistant Level 1 + Early Years, Teaching and Child Care & SEN Teaching Assistant Online Industry Experts Designed this Teaching Assistant: Teaching and Child Care Course into 16 detailed modules. Course Curriculum of Teaching Assistant Course Module 01: Roles and Responsibilities of the Higher-Level Teaching Assistant Module 02: Working in the School Module 03: Working in the Classroom Module 04: Promote Children and Young people's Positive Behaviour Module 05: Support Children and Young People's Health and Safety Module 06: Communication and Professional Relationships with Children, Young People and Adults Module 07: Develop Professional Relationships with Children, Young People and Adults Module 08: Promote Equality, Diversity and Inclusion in Work with Children and Young People Module 09: Understand How to Safeguard the Wellbeing of Children and Young People Module 10: Support Learning Activities Module 11: Schools as Organisations Module 12: Support Assessment for Learning Module 13: Engage in Personal Development in Children's and Young People's Settings Module 14: Understand Child and Young Person Development Module 15: Support Children and Young People to Achieve Their Education Potential Module 16: Support Children and Young People to Make Positive Changes in Their Lives Module 17: Facilitate the Learning and Development of Children and Young People through Mentoring Assessment Method of Teaching and Child Care After completing each module of the Teaching and Child Care: Teaching and Child Care Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification of Teaching and Child Care After completing the MCQ/Assignment assessment for this Teaching and Child Care: Teaching and Child Care Course, you will be entitled to a Certificate of Completion from Training Tale. Who is this course for? Teaching Assistant Level 1 + Early Years: Early Years, Teaching and Child Care & SEN Teaching Assistant Online This Teaching and Child Care : Teaching and Child Care course is ideal for those who want to start a career in teaching and child care or are already working in the education and training sector and want to improve skills. Requirements Teaching Assistant Level 1 + Early Years: Early Years, Teaching and Child Care & SEN Teaching Assistant Online Students who intend to enroll in this Early Years: Early Years Course must meet the following requirements: Teaching and Child Care: Teaching and Child Care Good command of the English language Teaching and Child Care: Teaching and Child Care Must be vivacious and self-driven Teaching and Child Care: Teaching and Child Care Basic computer knowledge Teaching and Child Care: Teaching and Child Care A minimum of 16 years of age is required Career path Teaching Assistant Level 1 + Early Years, Teaching and Child Care & SEN Teaching Assistant Online After completing this Teaching and Child Care course, you may be able to pursue a variety of career opportunities. Such as - Primary teacher Nursery Teacher Assistant Teacher Child care assistant EYFS Teacher Nursery Nurse SEN Teacher Teaching and Child Care Certificates Certificate of completion Digital certificate - Included

Teaching Assistant Level 2 + Early Years, Teaching and Child Care & SEN Teaching Assistant
Delivered Online On Demand16 hours
£12

HR and Leadership Management

4.3(43)

By John Academy

Description: Need to prevail in business and leave your competitors behind? You'll have to figure out how to procure the best people, teach them how to lead, and keep them working for your organisation. Human Resources aren't only a division in your business - it is the absolute entirety of your business! You will fail if you don't know precisely how to pick the best team. Good leaders lead. Being a good leader does not necessarily mean one has to own the business in order to steer it in a successful manner. It simply means that the direction of the company or project would entail having someone with a clear vision of how the goals are to be achieved to the best of everyone's abilities and to the benefit of the company. Enroll in our HR and Leadership Management course and learn about the common challenges of human resources. Find out how to attract and retain the best teams for achieving company's success. In this course you will learn the necessary skills, knowledge and information of HR & Leadership Management.  Who is this course for? HR Managers Entrepreneurs Small Business Owners HR Professionals Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career path: The Diploma in HR and Leadership Management course will be very beneficial and helpful, especially to the following professionals: Entrepreneur. Manager. Line manager. Team leader. Supervisor. Executive. HR Assistant. HR Manager. HR Executive. HR Consultant. HR and Leadership Management - Updated Version HR Management Introduction to Human Resources 00:20:00 Employee Recruitment and Selection Procedure 00:35:00 Employee Training and Development Process 00:24:00 Performance Appraisal Management 00:22:00 Employee Relations 00:19:00 Motivation and Counselling 00:22:00 Ensuring Health and Safety at the Workplace 00:19:00 Employee Termination 00:18:00 Employer Records and Statistics 00:17:00 Essential UK Employment Law 00:30:00 Leadership Management Module 01: Developing the Leader Within You 00:21:00 Module 02: Emotional Intelligence in Leadership 00:17:00 Module 03: Communication Skills 00:26:00 Module 04: Public Speaking 00:30:00 Module 05: Critical Thinking in Problem-Solving and Decision Making 00:23:00 Module 06: Motivation and Counselling 00:16:00 Module 07: Management and Leadership 00:26:00 HR and Leadership Management - Old Version Human Resource Management Module One - Getting Started 00:30:00 Module Two - Human Resources Today 01:00:00 Module Three - Recruiting and Interviewing 01:00:00 Module Four - Retention and Orientation 01:00:00 Module Five - Following Up With New Employees 01:00:00 Module Six - Workplace Health & Safety 01:00:00 Module Seven - Workplace Bullying, Harassment, and Violence 01:00:00 Module Eight - Workplace Wellness 01:00:00 Module Nine - Providing Feedback to Employees 01:00:00 Module Ten - Disciplining Employees 01:00:00 Module Eleven - Terminating Employees 01:00:00 Module Twelve - Wrapping Up 00:30:00 Activities - Advanced Diploma in Human Resource Management 00:00:00 HR and Leadership Leader and HR Management 00:30:00 Commitment and HR Management 01:00:00 Team Management 00:30:00 Build A Mastermind Group 02:00:00 People Recognition in HR Management 00:30:00 Performance, Goals and Management 00:30:00 Think Outside The Box 00:30:00 Be Passionate about Your Work 00:30:00 The Importance Of A Good Team Leader 00:30:00 Leadership and People Management Module One - Getting Started 00:30:00 Module Two - The Evolution of Leadership 01:00:00 Module Three - Situational Leadership 01:00:00 Module Four - A Personal Inventory 01:00:00 Module Five - Modeling the Way 01:00:00 Module Six - Inspiring a Shared Vision 01:00:00 Module Seven - Challenging the Process 01:00:00 Module Eight - Enabling Others to Act 01:00:00 Module Nine - Encouraging the Heart 01:00:00 Module Ten - Basic Influencing Skills 01:00:00 Module Eleven - Setting Goals 01:00:00 Module Twelve - Wrapping Up 00:30:00 Leadership and People Management Diploma- Activities 00:00:00 Mock Exam Mock Exam- HR and Leadership Management 00:30:00 Final Exam Final Exam- HR and Leadership Management 00:30:00

HR and Leadership Management
Delivered Online On Demand35 hours
£19

Customer Service Diploma

By NextGen Learning

Customer Service Diploma Course Overview This Customer Service Diploma course provides learners with the essential skills and knowledge to excel in a customer-facing role. Covering key aspects such as customer service strategies, effective communication, and problem-solving, this course prepares individuals for a range of situations they may encounter in the customer service industry. With a focus on both interpersonal and digital communication skills, learners will gain the tools to enhance customer satisfaction and contribute to business success. By the end of the course, participants will be equipped to handle customer inquiries, complaints, and communication across various platforms effectively. Course Description The Customer Service Diploma course delves into essential aspects of customer service, including communication strategies, complaint management, and stress resilience. Learners will explore various communication channels such as telephone, email, and graphic communication, developing the ability to adapt their approach depending on the situation. Additionally, the course focuses on establishing goals, managing energy distribution, and tailoring communication styles to improve personal effectiveness. By studying these topics, participants will gain valuable skills that will empower them to thrive in customer service roles and improve both individual and organisational performance. Customer Service Diploma Curriculum Module 01: Understanding Customer Service Module 02: Focusing on the Customer Module 03: Customer Service and the Telephone Module 04: Handling Complaints Module 05: Enduring Stress Module 06: Business Communication Module 07: Verbal and Non-verbal Communication Module 08: Written Communication Module 09: Electronic Communication Module 10: Communicating with Graphics Module 11: Effectively Working for Your Boss Module 12: Identifying Goals Module 13: Effective Energy Distribution Module 14: Working with Your Personal Style Module 15: Building Your Toolbox Module 16: Establishing Your Action Plan (See full curriculum) Who is this course for? Individuals seeking to enhance their customer service skills. Professionals aiming to improve their communication and problem-solving abilities. Beginners with an interest in customer service or client relations. Those looking to pursue a career in client-facing roles across various industries. Career Path Customer Service Representative Call Centre Agent Front Desk Officer Client Relations Executive Customer Support Manager Sales Support Specialist Business Communication Specialist

Customer Service Diploma
Delivered OnlineFlexible Dates
£7.99

Private Investigation Fundamentals: Techniques and Cases

4.3(43)

By John Academy

Discover the essential skills and techniques of private investigation with our comprehensive course. From crime scene photography to interrogation tactics, learn how to navigate the investigative process effectively. Explore topics such as surveillance, evidence collection, and ethical considerations in private investigations. Start your journey to becoming a skilled private investigator today!

Private Investigation Fundamentals: Techniques and Cases
Delivered Online On Demand3 hours
£11.99

Becoming a Physical Therapist Assistant Mini Bundle

By Compete High

If you're looking to enter one of the most rewarding and in-demand support roles in the healthcare and wellness industries, the Becoming a Physical Therapist Assistant Mini Bundle is your fast track. Combining practical skills with human-centered care, this bundle was made to help you stand out from day one. With essential training in Physiotherapy, Communication Skills, Sports Coaching, Telephone Etiquette, and Nursing, this bundle positions you for immediate opportunities in rehabilitation clinics, sports centres, hospitals, private practices, and elderly care settings. Don’t miss your chance to become the type of support professional healthcare teams are actively hiring — before someone else gets there first. Description Success in a physical therapy assistant role is all about blending technical support with people-first service. The Becoming a Physical Therapist Assistant Mini Bundle brings together the high-impact combination of Physiotherapy, Communication Skills, Sports Coaching, Telephone Etiquette, and Nursing — creating a job-ready profile that speaks to modern employers across multiple health sectors. From hands-on recovery support to patient coordination and active rehab coaching, these areas make you adaptable, prepared, and credible. Employers hiring for assistant roles in physiotherapy, sports rehabilitation, and elder care look for professionals who can work well with both practitioners and patients — and this bundle shows you're ready to handle both sides. The inclusion of Telephone Etiquette and Communication Skills means you're also prepared for client-facing tasks, which are vital in both private practices and outpatient clinics. Pair that with Nursing and Sports Coaching capabilities, and you're showing employers that you’re not just an assistant — you’re a valuable member of the care team. Healthcare hiring is accelerating. The opportunity is here now — and this bundle makes sure you’re ready when it knocks. FAQ Q: What industries does this bundle prepare me for? A: Healthcare, rehabilitation services, elder care, outpatient physiotherapy, fitness recovery, and wellness coaching. Q: Is this bundle relevant for sports therapy roles too? A: Yes. The mix of Sports Coaching, Physiotherapy, and Communication Skills makes it ideal for roles in athletic rehab and sports performance clinics. Q: Do I need a medical background? A: No. This bundle is ideal for beginners or career changers who want to break into support roles. Q: How do employers view this skill set? A: Very positively. Roles involving Physiotherapy, Nursing, Sports Coaching, Telephone Etiquette, and Communication Skills are frequently listed in hiring boards across public and private sectors.

Becoming a Physical Therapist Assistant Mini Bundle
Delivered Online On Demand11 hours
£19.99

Vulnerability, Abuse & Safeguarding

4.8(9)

By Skill Up

Master the essentials of Vulnerability, Abuse & Safeguarding. Learn to protect at-risk individuals with practical skills for adult and child safeguarding, whistleblowing, and online safety.

Vulnerability, Abuse & Safeguarding
Delivered Online On Demand2 hours
£10.99