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Masterclasses? Refreshers? Introductions? It depends what you're looking for and where you want to pitch them, but here are six tried-and-tested highly focused sessions that organisations can take individually or as a series, to help develop their teams' project management capabilities one topic at a time. Objectives for each individual session are set out below, as part of the session outlines. Taken together, as a series, however, these modules are an ideal opportunity to develop your team's levels of project management capability maturity, whether that's by introducing them to the basic principles, refreshing them on best practice, or giving them the opportunity to really drill down into a specific area of challenge in your particular operating environment. Session outlines 1 Stakeholder management Session objectives This session will help participants: Understand why stakeholders matter to projects Be able to identify and engage stakeholders Be able to categorise stakeholders by their significance 1 Key principles What does 'stakeholder' mean - in theory? What does this mean in practice? Why stakeholders matter Consequences of missing stakeholders The stakeholder management process:IdentifyAssessPlanEngage 2 Identifying stakeholders Rapid listing CPIG analysis PESTLE analysis Drawing on the knowledge and experience of others Other ways to identify stakeholders 3 Assessing stakeholders Which stakeholders are significant? Stakeholder radar Power-interest maps Power-attitude maps 4 Planning The adoption curve Dealing with obstacles Who should engage which stakeholder? How should the project's organisation be structured? How will communication happen? 5 Engaging Seven principles of stakeholder engagement 2 Requirements and prioritisation Session objectives This session will help participants: Understand how clarity of requirements contributes to project success Use different techniques for prioritising requirements Agree requirements with stakeholders Manage changes to requirements 1 Understanding and managing stakeholder needs and expectations What are 'requirements'? What is 'requirements management'? Sources of requirements - and the role of stakeholders Are stakeholders sufficiently expert to specify their needs? Do they understand the detail of what they want, or do they need help to tease that out? What do stakeholders want to achieve? Working within constraints Prioritising requirements - three techniques 2 MoSCoW prioritisation 'Must have', should have', 'could have, 'won't have this time' When to use MoSCoW 3 The Kano Model Customer satisfaction - 'attractive' and 'must-be' qualities When to use Kano 4 Value-based prioritisation Understanding risk v value Using risk v value to prioritise features and schedules 5 Agreeing requirements Perfect v 'good enough' Establishing acceptance criteria Requirements traceability Agreeing project scope 6 Changing requirements Why requirements change Why change control matters Impact on projects A formal change control process Paying for change - managing change for different types of project 3 Estimating Session objectives This session will help participants: Understand the different purposes estimates satisfy Be able to use different estimating techniques Understand how to achieve different levels of accuracy 1 Key principles What's an estimate? Informed guesswork What needs to be estimated? Costs, resources, effort, duration Tolerances Precision v accuracy 2 Estimating through the lifecycle Start Plan Do 3 Early estimates Comparative ('analogous') estimating Parametric estimating Using multiple estimating techniques 4 Bottom-up estimating Bottom-up ('analytical') estimating Pros Cons 5 Three-point estimating Three-point ('PERT': Programme Evaluation and Review Technique) estimating Uncertainty and the range of estimates Calculating a weighted average Three-point with bottom-up 4 Scheduling Session objectives This session will help participants: Understand how to create a viable schedule Be able to use different forms of schedule Understand the concept of the critical path 1 Key principles The planning horizon Rolling wave planning Release planning 2 Viable scheduling Creating a viable schedule Define the scope Sequence the work Identify the risks and build in mitigations Identify the resources Estimate the effort and durations Check resource availability Refine until a workable schedule is produced 3 Critical path analysis The critical path Network diagrams Sequence logic Practical application:Network diagram with estimated durationsThe 'forward pass'The 'backward pass'Calculating total floatIdentifying the critical pathCalculating free float Gantt charts 5 Risk and issue management Session objectives This session will help participants: Understand the difference between risks and issues Be able to identify and assess risks Understand ways of mitigating risks Manage issues 1 Key principles Understanding risk Threats and opportunities The risk management processPreparation - proactive risk managementThe process - identify, assess, plan, implementStakeholder communication Roles and responsibilities Risk management strategy The risk register Risk appetite 2 Risk identification Brainstorming Interviews Assumption analysis Checklists 3 Risk assessment and prioritisation Probability, impact and proximity Triggers Qualitative risk assessment Qualitative impact assessment Qualitative probability assessment Probability / impact grid Bubble charts Risk tolerance 4 Planning countermeasures To mitigate or not to mitigate? Categories of risk response Avoid and exploit Reduce and enhance Transfer Share Accept Contingency Secondary risks 5 Issue management What is an issue? Tolerances Issues and tolerances The PRINCE2 view of issues Ownership of issues An issue management process Issue register 6 Budgeting and cost control Session objectives This session will help participants: Understand what to include in a budget - and why Choose - and use - the appropriate estimating technique Align the budget with the schedule Understand how to monitor spend and control costs Trouble-shoot effectively to get projects back within budget Session format Flexible. The session can be tailored to the participants' average level of project management maturity - a 60-minute session (delivered virtually) is an effective introduction. A 90-minute session allows for more in-depth treatment. A half-day session (face-to-face or virtual) gives time for a more challenging workshop, particularly to discuss specific cost control issues with any of the participants' current projects. 1 Where is the money coming from? Can we pay from revenue? Do we need to borrow? How long will the project take to pay back? The lifecycle of the budget Through-life costs Stakeholder involvement 2 Estimating costs Reminder: the relationship between estimates Reminder: possible estimating techniques What do we need to estimate?PeopleEquipmentMaterialsFacilities and operating costsWork package estimateEstimated project costs Estimating agile projects 3 Aligning budget and schedule Scheduling and financial periods Spreading the budget 4 Reserves and agreeing the budget Contingency reserve Management reserve Agreeing the budget 5 Cost control Planned spend over time Actual spend over time Work completed over time Evaluating different scenarios: delivery v spend 6 Trouble-shooting Why are we where we are? What has caused the project to spend at the rate it is? Why is it delivering at the rate it is? What are the root causes? What can we do about it?

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The Project Management Mini Bundle lines up the core business topics that keep companies on track—without ever needing a Gantt chart tattoo. Whether it’s cost control, staff leadership or adapting to shifting timelines, this bundle handles the logistics, one module at a time. With a balance of quantity surveying, operational efficiency and strategic team direction, this set of courses offers a focused look into what makes projects tick. Ideal for current coordinators or aspiring planners, it serves as a toolkit for those who keep teams moving and budgets breathing. ✅ Learning Outcomes Manage projects from planning through to final delivery stages. Supervise operational processes to improve workflow efficiency. Coordinate teams through structured project communication. Understand cost control methods in quantity surveying work. Implement change processes while maintaining team focus. Lead team performance with strategic guidance and feedback. ✅ Who is this Course For Coordinators moving into broader project management positions. Admins handling project or operational reporting tasks. Assistant surveyors gaining insight into cost-focused projects. Supervisors looking to sharpen planning and delivery tactics. Office-based team leaders improving time and task control. HR staff overseeing change implementation logistics. Anyone managing shifting priorities in workplace projects. Support staff dealing with budgeting or scheduling data. ✅ Career Path Project Coordinator – £33,000 average UK salary Operations Assistant – £30,000 average UK salary Change Manager – £41,000 average UK salary Quantity Surveyor Assistant – £35,000 average UK salary Team Leader (Office/Admin) – £29,000 average UK salary Project Scheduling Analyst – £36,000 average UK salary

The Public Administration Mini Bundle pulls together the essentials behind well-oiled governance—without overcomplicating things. From administrative structure to business law and economics, this bundle addresses the mechanics of organised systems and the rules that hold them together. With modules in HR and compliance-related topics, it's a solid foundation for understanding workplace conduct, policy, and financial context. If you’re the kind of person who keeps forms filed alphabetically and policies highlighted for fun—well, this might be dangerously enjoyable. ✅ Learning Outcomes Develop strong administrative techniques for structured office operations. Understand how business law supports public and internal governance. Learn basic economics relevant to public service decisions. Explore HR responsibilities including communication and team conduct. Recognise organisational processes for maintaining ethical boundaries. Navigate documents and workflows using admin best practices. ✅ Who is this Course For Admin staff in government or public-facing organisations. HR professionals exploring regulatory or administrative structures. Entry-level civil service applicants needing foundational knowledge. Assistants supporting compliance or workplace governance policies. Office managers involved in public service departments. Students interested in law, economics or organisational functions. Clerical workers involved in public documentation and reporting. Team leads managing basic workplace structures and workflow. ✅ Career Path Administrative Officer – £26,000 average UK salary HR Assistant – £25,500 average UK salary Public Sector Administrator – £28,000 average UK salary Compliance Support Officer – £30,000 average UK salary Legal Administrative Assistant – £27,000 average UK salary Government Operations Clerk – £25,500 average UK salary

The Structural Engineering Mini Bundle focuses on the bones of our built environment. From blueprints to bolts and boundaries, this course bundle spans architecture, civil design, mechanical systems, surveying logic and site safety—all with a structured and no-nonsense approach. Whether you're navigating the laws of load-bearing walls or measuring land elevations, each module layers technical understanding without straying into sci-fi territory. It's ideal for those who prefer columns and calculations over chaos and guesswork. ✅ Learning Outcomes Understand architectural planning and its visual communication methods. Explore core civil engineering concepts behind construction planning. Learn how mechanical elements interact with structural design. Identify safety procedures relevant to construction site management. Examine land surveying methods and boundary measurement techniques. Recognise planning factors in multi-disciplinary engineering environments. ✅ Who is this Course For Learners interested in architecture, structure, or construction science. Surveying assistants seeking structure and boundary fundamentals. Civil engineering enthusiasts building foundational project knowledge. Admins supporting architecture or engineering-based teams. Construction office staff managing plans, logs and safety sheets. Students considering mechanical or civil engineering fields. Drafting professionals needing safety and surveying background. Land development staff expanding into engineering terminology. ✅ Career Path Engineering Administrator – £30,000 average UK salary Land Surveying Assistant – £28,000 average UK salary Junior Architectural Technician – £29,500 average UK salary Construction Safety Clerk – £27,000 average UK salary Civil Engineering Coordinator – £32,000 average UK salary Project Design Support Officer – £31,500 average UK salary

Managing people is one thing. Managing expectations—now that’s an art form. The Stakeholder Management Mini Bundle blends leadership, negotiation, and data analysis with a touch of disaster management (for when things get a little too lively). It’s a solid toolkit for those dealing with deadlines, feedback loops, and mysterious group emails. Whether you're leading a small team or just trying to avoid another 37-slide meeting, this bundle delivers structured learning for those looking to guide, resolve, and survive project chaos—with a spreadsheet or two to back them up. Learning Outcomes: Understand leadership responsibilities and decision-making structures. Apply problem-solving techniques in workplace or group settings. Recognise effective stakeholder negotiation strategies and responses. Explore data analysis principles linked to team performance. Learn methods for managing crisis and organisational disruptions. Identify communication tools for team or stakeholder engagement. Who is this Course For: Team leaders managing deadlines, people, or project deliverables. Supervisors navigating different expectations across departments. Coordinators working in fast-paced or crisis-prone industries. Analysts needing insights into leadership data and planning. Anyone managing negotiations with internal or external groups. Project staff juggling feedback, meetings, and last-minute changes. HR officers supporting leadership or incident response plans. Early-career professionals looking at structured stakeholder theory. Career Path: Team Leader – £30,000/year Project Coordinator – £28,500/year Stakeholder Liaison Officer – £31,000/year Crisis Response Planner – £33,000/year Workforce Analyst – £29,000/year Negotiation Support Officer – £27,000/year

Who says multitasking can’t be civilised? This Virtual Assistant Mini Bundle offers focused knowledge for today’s remote-working support roles. From HR and data entry to stress management and admin essentials, the bundle is as organised as a well-labeled spreadsheet—and twice as helpful. Tailored for individuals juggling digital schedules and virtual inboxes, the content sharpens support skills while keeping human interaction in the spotlight. It’s admin, but with a dose of clarity, strategy, and—most importantly—a clear understanding of where the mute button is. Learning Outcomes: Understand the responsibilities and duties of a virtual assistant. Learn administrative support processes across digital environments. Recognise effective data entry techniques and structured workflows. Explore HR fundamentals relevant to assistant-level roles. Identify methods to manage stress in busy work settings. Develop strong digital communication and task organisation strategies. Who is this Course For: Freelancers working as virtual assistants from home. Admin staff supporting teams across digital platforms. Individuals managing multiple inboxes and schedules remotely. Business owners seeking help with HR and admin tasks. Entry-level learners exploring remote work options. Career returners needing structured admin refreshers. Professionals looking to reduce stress in admin-heavy roles. Office coordinators transitioning into virtual support work. Career Path: Virtual Assistant – £24,000/year Administrative Support Officer – £23,500/year HR Assistant (Remote) – £25,000/year Data Entry Specialist – £22,000/year Remote Project Coordinator – £26,000/year Email and Diary Manager – £24,500/year

The Functional Skills Mini Bundle delivers straightforward knowledge across essential topics—maths, English, IT, Microsoft Project, and self-organisation. If you've ever wondered when you’d use algebra again or struggled with that oddly formatted email, this one’s for you (and your future spreadsheet). It’s smart, clear and focused—perfect for building a solid academic and administrative foundation. Whether you’re brushing up on core subjects or preparing to be more organised than your calendar suggests, this bundle covers essential functions that play well in almost every environment—digital or otherwise. Learning Outcomes: Improve English reading, writing, and structured communication skills. Gain confidence in everyday numeracy and problem-solving concepts. Learn IT fundamentals with a focus on usability and clarity. Explore Microsoft Project structure and time-based task allocation. Understand how to prioritise tasks and meet planned objectives. Strengthen essential workplace and study-related digital skills. Who is this Course For: Job seekers needing a refresher on key academic subjects. Students aiming to build confidence in English and maths. Individuals looking to manage time and tasks more effectively. Beginners exploring the basics of information technology. Professionals wanting clarity in project management software. Anyone needing structured learning across core skill areas. Career changers preparing for office-based digital roles. Learners interested in self-organisation and efficient planning. Career Path: Administrative Assistant – £24,000/year Project Coordinator – £29,000/year Data Entry Officer – £23,500/year IT Support Assistant – £26,000/year Office Manager – £31,500/year Customer Service Executive – £25,000/year