9708 Communication courses in Huntingdon delivered Online

This Level 2 Certificate in Understanding Dignity & Safeguarding in Adult Health & Social Care course is designed for individuals who work or intend to work with vulnerable adults in the health and social care sectors in various settings, such as hospitals, domiciliary care, or nursing homes. This Level 2 Certificate in Understanding Dignity & Safeguarding in Adult Health & Social Care qualification aims to provide learners with knowledge and understanding of the key principles of dignity, the duty of care, and safeguarding as applied to adult health social care. Through thiscourse, learners will understand the principles and how they are applied in everyday work situations. They will also have an opportunity to examine the dilemmas that can arise and the consequences of not adhering to these principles. Learning Outcomes After completing this Level 2 Certificate in Understanding Dignity & Safeguarding in Adult Health & Social Care course, the learner will be able to: Gain a thorough understanding of safeguarding in adult health and social care. Understand the principles of dignity in adult health and social care practice. Gain a solid understanding of the Duty of Care in Adult Health and Social Care. Gain a thorough understanding of dilemmas encountered in adult health and social care. Understand the issues of public concern in adult health and social care. Why Choose Level 2 Certificate in Understanding Dignity and Safeguarding in Adult Health and Social Care Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Level 2 Certificate in Understanding Dignity & Safeguarding in Adult Health & Social Care Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the Level 2 Certificate in Understanding Dignity & Safeguarding in Adult Health & Social Care course. ***Courses are included in this Course Course 01: Level 2 Certificate in Understanding Dignity & Safeguarding in Adult Health & Social Care Course 02: Level 3 Diploma in Healthcare Support Course 03: Clinical Psychology Diploma ***Other Benefits of this Course Free 3 PDF Certificate Lifetime Access Free Retake Exam Tutor Support [ Note: Free PDF certificate as soon as completing the course ] ***Level 2 Certificate in Understanding Dignity & Safeguarding in Adult Health & Social Care*** Detailed course curriculum of the Level 2 Certificate in Understanding Dignity & Safeguarding in Adult Health & Social Care Course: Module 1: Understand Safeguarding in Adult Health and Social Care Understand the national and local context of safeguarding and protection from abuse Know how to recognise potential and actual abuse and harm Know how to respond if abuse or harm is disclosed, suspected or alleged Understand ways to reduce the likelihood of abuse or harm Know about information and support in relation to abuse or harm Module 2: Principles of Dignity in Adult Health and Social Care Practice Understand the principles of dignity in adult health and social care Understand the potential impact on individuals when accessing and using health and social care services Understand how to apply the principles of dignity in adult health and social care Understand how person centred approaches contribute to dignity in adult health and social care Understand the role of the health and social care worker in relation to promoting dignity Understand the importance of professional relationships for dignity and service provision Module 3: Understand Duty of Care in Adult Health and Social Care Understand what is meant by 'duty of care' Know about dilemmas and conflicts relating to duty of care Know how to recognise and report unsafe practices Understand the impact of own actions on individuals and others Understand the importance of consent in health and social care practice Module 4: Understand Dilemmas and Public Concerns in Adult Health and Social Care Understand dilemmas that may be encountered in adult health and social care Know about issues of public concern in adult health and social care ------------------------- ***Free Courses: ------------------------- ***Level 3 Diploma in Healthcare Support*** Module 01: Promote Personal Development in Care Settings Module 02: Promote Safeguarding and Protection in Care Settings Module 03: Promote Health, Safety and Wellbeing in Care Settings Module 04: Understand Mental Well-Being and Mental Health Promotion Module 05: Causes and Spread of Infection Module 06: Promote Communication in Care Settings Module 07: Responsibilities of a Care Worker Module 08: Promote Effective Handling of Information in Care Settings Module 09: Understand Mental Health Problems Module 10: The Principles of Infection Prevention and Control Module 11: Cleaning, Decontamination and Waste Management Module 12: Duty of Care in Care Settings Module 13: Promote Equality and Inclusion in Care Settings Module 14: Promote Person-Centred Approaches in Care Settings Module 15: Study Skills for Senior Healthcare Support Workers Module 16: Undertake Personal Hygiene Activities with Individuals Module 17: Implement Therapeutic Group Activities Module 18: Obtain a Client History Module 19: Care for the Elderly Module 20: Understand Mental Health Interventions Module 21: Understanding Suicide Interventions ------------------------- ***Clinical Psychology Diploma*** Module 01: An Overview of Mental Health Module 02: Different Viewpoints in Psychology Module 03: Social Psychology Module 04: Utilising Cognitive Psychology Module 05: Understanding Childhood and Adolescent Psychiatric Disorders Module 06: Understanding Stress and Anxiety Disorders Module 07: Understanding Schizophrenia Module 08: Understanding Personality Disorders Module 09: Understanding Mood Disorders Module 10: Understanding Eating & Sleeping Disorders Module 11: Understanding Self-Harm and Suicide Module 12: Treating Mental Illness: Medication and Therapy ------------------------- Assessment Method After completing each module of the Level 2 Certificate in Understanding Dignity & Safeguarding in Adult Health & Social Care, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this Level 2 Certificate in Understanding Dignity & Safeguarding in Adult Health & Social Care course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? Level 2 Certificate in Understanding Dignity & Safeguarding in Adult Health & Social Care This Level 2 Certificate in Understanding Dignity & Safeguarding in Adult Health & Social Care course is ideal for those who work with or intend to work with vulnerable adults in the health and social care sectors. Requirements Level 2 Certificate in Understanding Dignity & Safeguarding in Adult Health & Social Care There are no specific requirements for this Level 2 Certificate in Understanding Dignity & Safeguarding in Adult Health & Social Care course because it does not require any advanced knowledge or skills. Students who intend to enrol in this Level 2 Certificate in Understanding Dignity & Safeguarding in Adult Health & Social Care course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Certificates Certificate of completion Digital certificate - Included

You must have visited hotels or restaurants before and noticed how well-organized the catering services was. But have you wondered how all of these services are kept running so smoothly? No, I believe not; all of this is organised by a Catering Manager who has been appointed for the position of Catering Management. Do you want to learn about the secret of Catering Management? If so, then join our Catering Management course. Specialists created this Catering Management courseto provide you with a theoretical overview of the hotel and catering business that will cover the needs of both job seekers and well-established organizations. Moreover, if you are willing to take it as a profession then Catering Management course will increase your professionalism to work in the workplace and build trust among the employees. So, if you're eager to picture yourself in a fulfilling career, or want to know about the secrets of Catering Management then enrol right away in this course. What you will achieve following the course? Learn about the catering industry in general. Obtain a comprehensive understanding of the catering from a business perspective. Learn about various methods for guaranteeing food safety and hygiene. Practice human resource and marketing in the catering industry. Recognize the significance of social media marketing for the catering industry. What will make you stand out? On completion of this online course, you will gain: CPD QS Accredited After successfully completing the Course, you will receive a FREE PDF Certificate as evidence of your newly acquired abilities. Lifetime access to the whole collection of learning materials. The online test with immediate results You can study and complete the course at your own pace. Study for the course using any internet-connected device, such as a computer, tablet, or mobile device. To be successful in catering management, it is important to have strong organizational and communication skills, as well as a passion for food and customer service. A degree in catering management or a related field, such as hospitality management, can also be helpful in preparing for a career in this field. This top-notch course curriculum includes modules at beginner, intermediate, and advanced levels that will broaden your skill set. You will have the productivity after completing this program to succeed in your organization. Why work in catering? It is a diverse sector that offers a host of opportunities to those thinking of pursuing a career it: the chance to progress - nearly every job in this sector offers you the chance to learn, improve your skills and move up the career ladder to the next level - and, historically, Service leavers are very good at this a dynamic and challenging industry - when you work in catering management no two days are ever the same, and opportunities exist both nationally and internationally a popular second career option - many people coming in to this industry have limited or no previous experience, but a Service background means that many of the skills required are already in place (see the box titled 'Transfer your skills' later in the feature). The substantial Catering Management is designed to help you demonstrate the preliminary to in-depth level of learning regarding this topic. Moreover, you will be provided with the most knowledgeable and informative modules for your lifetime by enrolling in this course just once. Furthermore, as you proceed through the modules of this course, you will discover the fundamentals of Catering Management and explore the key topics. Therefore, reinforce your knowledge and furnish your skills by enrolling in our course. Take one step closer to achieving your goal. Show off your new skills with a certificate of completion Once you complete the Catering Management course, you will be eligible to request a digital certificate for free. For Printed Transcript & Hardcopy Certificate- 4.99 GBP (Inside the UK Postal Fee) 8.99 GBP (International Delivery Fee) CPD 10 CPD hours / points Accredited by CPD Quality Standards Module 01: An Overview of Catering Business 10:43 1: An Overview of Catering Business Preview 10:43 Module 02: Laws and Legislations Regarding food Safety and Hygiene 10:51 2: Laws and Legislations Regarding food Safety and Hygiene 10:51 Module 03: Food Safety and Hygiene 11:23 3: Food Safety and Hygiene 11:23 Module 04: Food Safety in Catering 15:44 4: Food Safety in Catering 15:44 Module 05: Management of Food and Beverage Operations 14:07 5: Management of Food and Beverage Operations 14:07 Module 06: Marketing and Human Resource 11:22 6: Marketing and Human Resource 11:22 Who is this course for? For students who want to advance in both their personal and professional lives, this catering management program has been created. However, you can begin your path within our Catering Management course right now without needing conventional entry qualifications. Requirements Without any formal requirements, you can delightfully enrol in this course. Career path This course can help you get the job you're after in the sector. Below are some paths: Events manager (Salary - £21,000 to £40,000) Food service manager (Salary - £18,000 to £30,000) Facilities manager (Salary - £23,000 to £47,000)

Unlock the power of effective negotiation. Gain essential skills to navigate complex deals, build lasting partnerships, and achieve optimal outcomes. Course overview Duration: 1 day (6.5 hours) This course is designed for those who need to understand and be able to use essential negotiation skills to make them more effective in their role. Externally you maybe negotiating with suppliers, customers, regulatory authorities and other organisations. Internally you will be negotiating with stakeholders, colleagues, and team members which could be for resources, time, budget or facilities. Being able to negotiate agreements that are acceptable to all parties requires skill and is essential to maintain healthy, functional relationships. This will be a facilitated workshop designed to be flexible to achieve the desired outcome. We will achieve the objectives through a mixture of facilitated discussion, interactive exercises designed to give insight and facilitator input. During the day we will deal with the stages of a negotiation from preparation to closing. Individuals will get the opportunity to practice the skills needed to create win-win outcomes through a number of generic but realistic scenarios. Objectives By the end of the course you will be able to: State the principles of effective negotiation Prepare effectively for different types of negotiation Set negotiation objectives and identify what can be ‘traded’ Explain how assertiveness and influencing skills can affect outcomes Deploy appropriate strategies and tactics to achieve the best results Use different techniques to deal with difficult customers and difficult situations Content Influencing Seek first to understand, and then be understood The importance of understanding the other party’s position and how to do it The power of non-verbal communication Dealing with difficult customers and difficult situations whilst maintaining a positive relationship How to approach negotiations Identifying potential negotiations and preparing for potential outcomes Aiming for results which deliver win/win outcomes Developing a win/win mindset and behaviours Rights and responsibilities of negotiators Setting Negotiation Objectives Clarifying essential, desirable and ideal objectives Assessing the most favoured, realistic target and walk away positions The Negotiation Process The importance of preparation Creating an opening proposal Where to pitch the opening proposal Bargaining/Trading - Gaining Momentum Knowing your parameters – what can be traded? Choosing a strategy and tactics Dealing with questionable tactics and ploys Building rapport – the communication process Asking the right questions and active listening Being assertive, demanding your rights and ensuring you meet your responsibilities Closing Techniques Trial and actual closing techniques Signalling Summarising and documenting the agreement Follow up and implementation of the deal

Overview Uplift Your Career & Skill Up to Your Dream Job - Learning Simplified From Home! Kickstart your career & boost your employability by helping you discover your skills, talents and interests with our special Safeguarding and Counselling Course . You'll create a pathway to your ideal job as this course is designed to uplift your career in the relevant industry. It provides professional training that employers are looking for in today's workplaces. The Safeguarding and Counselling Course is one of the most prestigious training offered at StudyHub and is highly valued by employers for good reason. This Safeguarding and Counselling Course has been designed by industry experts to provide our learners with the best learning experience possible to increase their understanding of their chosen field. This Safeguarding and Counselling Course , like every one of Study Hub's courses, is meticulously developed and well researched. Every one of the topics is divided into elementary modules, allowing our students to grasp each lesson quickly. At StudyHub, we don't just offer courses; we also provide a valuable teaching process. When you buy a course from StudyHub, you get unlimited Lifetime access with 24/7 dedicated tutor support. Why buy this Safeguarding and Counselling Course? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Safeguarding and Counselling Course there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for free. Original Hard Copy certificates need to be ordered at an additional cost of £8. Who is this course for? This Safeguarding and Counselling Course is ideal for Students Recent graduates Job Seekers Anyone interested in this topic People already working in the relevant fields and want to polish their knowledge and skill. Prerequisites This Safeguarding and Counselling Course does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Safeguarding and Counselling Course was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This Safeguarding and Counselling Course is a great way for you to gain multiple skills from the comfort of your home. Course Curriculum Safeguarding and Counselling Course Module 01: Introduction to Safeguarding 00:21:00 Module 02: An Introduction to Safeguarding of Vulnerable Adults 00:30:00 Module 03: Laws and Guidance 00:43:00 Module 04: Safeguarding Legislations 00:30:00 Module 05: Understanding Abuse and Neglect 00:36:00 Module 06: Child Abuse 00:49:00 Module 07: Sexual Abuse 00:38:00 Module 08: Understanding the Importance of Communication in Care 00:30:00 Module 09: Sharing Information and Responding To a Disclosure 00:30:00 Module 10: Record Keeping 00:18:00 Module 11: Risks and Risk Assessment 00:16:00 What Causes Depression Introduction 00:05:00 Melancholy and the History of Counselling 00:07:00 Signs of Depression 00:07:00 Depression and the Brain 00:06:00 Depression and Neurons 00:09:00 Stress and depression 00:10:00 Environmental and Health Factors 00:04:00 Depression and Sleep Disorders 00:06:00 Somatic Symptoms 00:06:00 Risk Factors 00:07:00 Module 1: Assessment Questions 00:05:00 Different Types of Depression Classifying Depression & Different Classification Methods 00:07:00 Cyclothymia 00:06:00 Depression and Creative Minds 00:07:00 Dysthymia, Pre-Menstrual Dysphoric Disorder, and Atypical Depression 00:07:00 Bipolar / Manic Depression 00:06:00 Antenatal & Postpartum Depression 00:09:00 Bereavement and Grief 00:09:00 Dysthymia in Children and Adolescents 00:04:00 Depression and the Elderly 00:06:00 Psychosocial & Health Factors in the Elderly 00:03:00 Module 2: Assessment Questions 00:04:00 Different Types of Medicine Neurogenesis 00:04:00 Monoamine Oxidase Inhibitors 00:04:00 Serotonin Syndrome 00:03:00 Selective Serotonin Reuptake Inhibitors 00:03:00 Tyramine 00:03:00 Medication Statistics and Doctors in the UK & USA 00:10:00 Module 3: Assessment Questions 00:03:00 Complementary Alternative Therapies Lifestyle management, Diet, Exercise, Meditation 00:07:00 St John's Wort (hypericum perforatum) 00:05:00 Omega 3 Fatty Acids 00:04:00 Tai chi, Qigong 00:04:00 Yoga 00:04:00 Acupuncture 00:03:00 Art Therapy & Music Therapy 00:08:00 Module 4 Assessment Questions 00:04:00 Counselling Approaches to Depression Person Centred Therapy 00:07:00 Family or Couples Therapy 00:09:00 Stepped Care Model (approach) 00:10:00 Psychodynamic/Dynamic Interpersonal Therapy 00:06:00 Rational Emotive Behavioural Therapy 00:06:00 Clinical Hypnotherapy & Cognitive Behavioural Therapy 00:05:00 Clinical Hypnotherapy for Post Traumatic Stress Disorder 00:05:00 Gestalt Therapy 00:06:00 The Therapeutic Relationship 00:07:00 Knowledge and Qualities Necessary to a Counsellor 00:03:00 Module 5 assessment questions 00:03:00 Thank You and Good Bye! 00:03:00 Additional Study Materials Additional Study Materials: Online Depression Counselling Training 00:00:00 Assignment Assignment - Safeguarding and Counselling Course 00:00:00 Workbook - Safeguarding and Counselling Course Workbook - Safeguarding and Counselling Course 00:00:00

CPD Accredited | Career Oriented Learning Modules | 24x7 Tutor Support | Lifetime Access

Office admin, the heart of an organization, plays a vital role in office administration. A good administrative skill enhances individual as well as organizational growth. Learn every single important aspect to kick-start your career in this field through our Office Admin and Customer Service Diploma course. The precise contents of the course teach you how to deal with administrative functions, different letter writing, documentation, reporting, recordkeeping, documentation. The course also teaches you how to manage customer, speak with them in a sound bite, and serve them with their demand. At the end of the course, you will become an efficient admin knowing all the lurid aspects of administrative procedures. Who is the course for? Professionals, employees or businessmen who want to improve the administration and customer service department of their company. People who want to know how administrative management and customer service work. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. CPD Certificate from Course Gate  At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path This course opens a new door for you to enter the relevant job market and also gives you the opportunity to acquire extensive knowledge along with required skills to become successful. You will be able to add our qualification to your CV/resume which will help you to stand out in the competitive job industry. Course Curriculum Admin Support Module One - Getting Started 00:30:00 Module Two - Getting Organized (I) 00:05:00 Module Three - Getting Organized (II) 00:05:00 Module Four - Managing Time 00:05:00 Module Five - Getting It All Done On Time 00:05:00 Module Six - Special Tasks 00:05:00 Module Seven - Verbal Communication Skills 00:05:00 Module Eight - Non-Verbal Communication Skills 00:05:00 Module Nine - Empowering Yourself 00:05:00 Module Ten - The Team of Two 00:05:00 Module Eleven - Taking Care of Yourself 00:05:00 Module Twelve - Wrapping Up 00:05:00 Administrative Management Module One - Getting Started 00:05:00 Module Two - Why Your Office Needs Administrative Procedures 00:05:00 Module Three - Gathering the Right Tools 00:05:00 Module Four - Identifying Procedures to Include 00:05:00 Module Five - Top Five Procedures to Record 00:05:00 Module Six - What to Include in Your Binder (I) 00:05:00 Module Seven - What to Include in Your Binder (II) 00:05:00 Module Eight - Organizing Your Binder 00:05:00 Module Nine - What Not to Include in the Procedure Guide 00:05:00 Module Ten - Share Office Procedure Guide 00:05:00 Module Eleven - Successfully Executing the Guide 00:05:00 Module Twelve - Wrapping Up 00:05:00 Organisational Skills Module One - Getting Started 00:05:00 Module Two - Remove the Clutter 00:05:00 Module Three - Prioritize 00:05:00 Module Four - Scheduling Your Time 00:05:00 Module Five - To Do Lists 00:05:00 Module Six - Paper and Paperless Storage 00:05:00 Module Seven - Organization in Your Work Area 00:05:00 Module Eight - Tools to Fight Procrastination 00:05:00 Module Nine - Organizing Your Inbox 00:05:00 Module Ten - Avoid the Causes of Disorganization 00:05:00 Module Eleven - Discipline is the Key to Stay Organized 00:05:00 Module Twelve - Wrapping Up 00:05:00 Organisational Skills Course for Administrator- Activities 00:00:00 Customer Relations and Dealings Module One - Getting Started 00:05:00 Module Two - The Right Attitude Starts with You 00:05:00 Module Three - Stress Management (Internal Stressors) 00:05:00 Module Four - Stress Management (External Stressors) 00:05:00 Module Five - Transactional Analysis 00:05:00 Module Six - Why are Some Customers Difficult 00:05:00 Module Seven - Dealing with the Customer Over the Phone 00:05:00 Module Eight - Dealing with the Customer In Person 00:05:00 Module Nine - Sensitivity in Dealing with Customers 00:05:00 Module Ten - Scenarios of Dealing with a Difficult Customer 00:05:00 Module Eleven - Following up With a Customer Once You Have Addressed Their Issue 00:05:00 Module Twelve - Wrapping Up 00:05:00 Customer Service: Telephone Etiquette Module One - Getting Started 00:30:00 Module Two - Aspects of Phone Etiquette 01:00:00 Module Three - Using Proper Phone Language 01:00:00 Module Four - Eliminate Phone Distractions 01:00:00 Module Five - Inbound Calls 01:00:00 Module Six - Outbound Calls 01:00:00 Module Seven - Handling Rude or Angry Callers 01:00:00 Module Eight - Handling Interoffice Calls 01:00:00 Module Nine - Handling Voicemail Messages 01:00:00 Module Ten - Methods of Training Employees 01:00:00 Module Eleven - Correcting Poor Telephone Etiquette 01:00:00 Module Twelve - Wrapping Up 00:30:00 Customer Relationship Management Customer Relationship Management 00:10:00 What CRM Is and Who It Serves 00:15:00 Checklist for Success 00:15:00 Requirement Driven Product Selection 00:15:00 Considerations in Tool Selection 00:15:00 Strategies for Customer Retention 00:15:00 Building the Future 00:15:00 Homegrown vs. Application Service Provider 00:15:00 Evaluating and Reviewing Your Program 00:15:00 The Development Team 00:15:00 Microsoft Office Word Module One - Getting Started 00:30:00 Module Two - Opening 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Document 01:00:00 Module Five - Basic Editing Tasks 01:00:00 Module Six - Basic Formatting Tasks 01:00:00 Module Seven - Formatting Paragraphs 01:00:00 Module Eight - Advanced Formatting Tasks 01:00:00 Module Nine - Working with Styles 01:00:00 Module Ten - Formatting the Page 01:00:00 Module Eleven - Sharing Your Document 01:00:00 Module Twelve - Wrapping Up 00:30:00 Microsoft Office Powerpoint Module One - Getting Started 00:30:00 Module Two - Opening PowerPoint 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Presentation 01:00:00 Module Five - Working with Text 01:00:00 Module Six - Formatting Text and Paragraphs 01:00:00 Module Seven - Adding Pictures 01:00:00 Module Eight - Advanced Formatting Tasks 01:00:00 Module Nine - Working with Transitions and Animations 01:00:00 Module Ten - Setting Up Your Slide Show 01:00:00 Module Eleven - Showtime! 01:00:00 Module Twelve - Wrapping Up 00:30:00 Microsoft Office Excel Module One - Getting Started 00:30:00 Module Two - Opening Excel 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Worksheet 01:00:00 Module Five - Viewing Excel Data 01:00:00 Module Six - Building Formulas 01:00:00 Module Seven - Using Excel Functions 01:00:00 Module Eight - Using Quick Analysis 01:00:00 Module Nine - Formatting Your Data 01:00:00 Module Ten - Using Styles, Themes, and Effects 01:00:00 Module Eleven - Printing and Sharing Your Workbook 01:00:00 Module Twelve - Wrapping Up 01:00:00 Mock Exam Mock Exam- Office Admin and Customer Service Diploma 00:30:00 Final Exam Final Exam- Office Admin and Customer Service Diploma 00:30:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

Self Esteem & Assertiveness Skill Would you like to pursue a profession or learn more about the field of self-esteem? This self-esteem course on Self-esteem is intended to help you comprehend self-esteem better. This self-esteem course has four thorough courses that provide a succinct overview of self-esteem. This self-esteem will help you understand assertiveness. Also, this self-esteem training discusses assertiveness in the workplace and in communication. You will acquire some skills through this self-esteem course that can significantly alter how you feel about yourself and how you interact with the outside world to achieve your goals. Join our self-esteem course right away to start building your self-esteem career and to stay better prepared for it! Learning Outcomes of Self-esteem course After completing this self-esteem course, the learner will be able to: Understand the fundamentals of self-esteem. Self-esteem helps to understand the fundamentals of assertiveness. Understand the importance of assertive communication from the Self-esteem course. Self-esteem explains the four basic styles of communication. Self-esteem helps you know how to respond to criticism. Gain a solid understanding of the XYZ formula for effective assertive communication through this self-esteem course. The self-esteem course helps to gain in-depth knowledge of assertiveness in the workplace. Main Course: Self Esteem & Assertiveness Skill Free Courses are including with this Self Esteem & Assertiveness Skill Course Along with The Self Esteem & Assertiveness Skill Course, We Offer a free Level 5 Personal development Along with The Self Esteem & Assertiveness Skill Course, We Offer a free Level 4 Time Management Self Esteem & Assertiveness Skill With our transformative Self Esteem course, you can empower yourself. Learn the fundamental concepts and methods of Self Esteem by delving deeply into the program. Enroll now to develop your self-esteem and acquire priceless knowledge and abilities. Don't pass up this chance to use our Self Esteem course to change your life. Come on over! Who is this course for? Self Esteem & Assertiveness Skill Everyone who wants to learn why self-esteem skills are important, how to develop and strengthen them, and how to advance their career should take this self-esteem course. Requirements Self Esteem & Assertiveness Skill To enrol in this Self Esteem & Assertiveness Skill Course, students must fulfil the following requirements. To join in our Self Esteem & Assertiveness Skill Course, you must have a strong command of the English language. To successfully complete our Self Esteem & Assertiveness Skill Course, you must be vivacious and self driven. To complete our Self Esteem & Assertiveness Skill Course, you must have a basic understanding of computers. A minimum age limit of 15 is required to enrol in this Self Esteem & Assertiveness Skill Course. Career path Self Esteem & Assertiveness Skill This self-esteem course will help you get a job in this industry.

Some people naturally possess an ability to sell and others over time develop their own style. We have created a highly practical course to give you the confidence and ability to sell over the phone or face to face. We focus the exercises, theory and discussion on your own job role and experiences to ensure you can return to the workplace to deliver tangible results. This 2-day course is designed for individuals who are new to selling, those in a sales role but have not received any formal training, or professionals who would like to brush up and enhance their current selling skills and learn some new techniques. Course Syllabus The syllabus of the Essential Selling Skills course is comprised of seven modules, covering the following: Module One Understanding the Customer The importance of good customer care Selling vs. selling attitude The reasons people buy Adopting a positive approach Module Two Self-Awareness Understanding your selling style Adapting your selling style to your customer Understanding your customers buying style Module Three Effective Communication and Rapport Building Why does communication need to be effective? Actively listening to your customers' needs Right question at the right time The impact of positive and emotive language Module Four Taking a Consultative Approach Different styles of selling Taking a consultative approach to selling Preparation techniques Buyer behaviour and motivation A selling approach to match the buyers mind Module Five Presenting the Solution Selling the benefits Sales tool kit Unique sales points Advanced questioning techniques Module Six Gaining Commitment Recognising and acting upon buying signals Dealing with customers concerns No means no? How to cope in stressful situations Module Seven Confirming the Sale Confirming or closing? Effective confirming techniques Going the extra mile Benefits For you as an individual This course will increase your confidence and ability to sell, having provided you with tools and techniques to achieve maximum results. Delegates always leave with fresh ideas, energy and motivation to succeed. For an employer The attitude of the delegates and the results they deliver will speak for themselves. All techniques are easy to apply back into the workplace for an immediate impact. What will I learn? By the end of the course, participants will be able to: Appreciate the need for preparation before a sales appointment Effectively identify and meet needs with advanced questioning techniques Identify verbal and non-verbal buying signals Construct professional answers to questions and possible objections Present your products and/or services with the buyer in mind Identify and use a selling style appropriate to capture the buyer's attention Recognise and overcome major objection types How to apply effective confirmation techniques with the buyer in mind Real Play Option We offer an innovative solution to engage the learners and bring real negotiation and closing scenarios to life. We use actors who improvise scenarios which have been specified by the group. The group is split the group into 2 sub-groups, one with the actor, the other with the trainer. Each group has a brief and has to instruct their trainer/actor on how to approach the scenario supplied. The actor and trainer perform the role play(s) as instructed by their respective teams; however during the action they can be paused for further recommendations or direction. The outcome is the responsibility of the team(s) - not the performers. Scheduled Courses This course is not one that is currently scheduled as an open course, and is only available on an in-house basis. For more information please contact us.

Speech & Language Therapy This exclusive Speech & Language Therapy Course provides learners with a comprehensive overview of the role of a Speech and Language Therapist, equipping you with the essential skills to advance your career. It includes speech science, speech anatomy, and the characteristics of speech in detail. This Speech & Language Therapy course will teach you how Speech and Language Therapists help children and adults with speech and language disorders, including swallowing, eating, and drinking issues. It covers the fundamentals of the speech chain model and walks you through the key stages of literacy and language development. This Speech & Language Therapy course includes case studies and practical exercises that will teach you how to assess your clients' needs, set long-term goals, and support them every step of the way to recovery using a variety of communication techniques. In addition, you will gain in-demand professional skills that will help you start your career successfully. Courses you will get: Course 01: Speech & Language Therapy Course 02: Child Protection and Risk Assessment Course 03: Advanced Diploma in Child Care Course 04: Attachment Theory in the Early Years Others benefit Included with Speech & Language Therapy course. Free 4 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam [ Note: Free PDF certificate as soon as completing the Speech & Language Therapy course] Speech & Language Therapy Course Curriculum of Speech & Language Therapy Module 01: Speech & Language Therapy Module 02: Study of Communication Module 03: Components of Normal Speech, Language & Voice and Communication Disorders Module 04: Eating, Drinking and Swallowing Disorders Certification of Speech & Language Therapy After completing the Speech & Language Therapy course, you can instantly download your certificate for FREE. The hard copy of the certification will also be delivered to your doorstep via post, which will cost £13.99. Assessment Method of Speech & Language Therapy After completing Speech & Language Therapy Course, you will get quizzes to assess your learning. You will do the later modules upon getting 60% marks on the quiz test. Apart from this, you do not need to sit for any other assessments. Who is this course for? Speech & Language Therapy This Speech & Language Therapy course is ideal for anyone who wants to: Gain the skills needed to work in the teaching and childcare profession. Improve their speech therapy and language therapy skills. Make a career change and explore new career opportunities. Gain a formal, accredited qualification to improve their career opportunities. Requirements Speech & Language Therapy To enrol in this Speech & Language Therapy Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our Speech & Language Therapy Course. Be energetic and self-motivated to complete our Speech & Language Therapy Course. Basic computer Skill is required to complete our Speech & Language Therapy Course. If you want to enrol in our Speech & Language Therapy Course, you must be at least 15 years old. Career path Speech & Language Therapy Opportunities in this Speech & Language Therapy field include: SEN Teaching Assistant SEN Teacher Language Tutor

You will thoroughly understand every relevant concept about human resources management within this course.