9916 Communication courses in Garforth delivered Online

Parcel Delivery Training course is for those who want to advance in this field. Throughout this course, you will learn the essential skills and gain the knowledge needed to become well versed in Parcel Delivery Training. Our course starts with the basics of Parcel Delivery Training and gradually progresses towards advanced topics. Therefore, each lesson of this Parcel Delivery Training is intuitive and easy to understand. Main Course: Parcel Delivery Training 3 Free Courses Course 01: Manual Handling at Work Certificate Course 02: Driver Safety Awareness Course 03: Car Mechanic Training Parcel Delivery Training Course Learning Outcomes: Upon successful completion of this highly appreciated Parcel Delivery Training course, you'll be a skilled professional, besides- Understanding the Key Roles of Delivery Driving How to distribute and collect How to Maintain Records Concept of Driver CPC Concept of Traffic Laws Conventional Parking and Reversing Warnings about driving in adverse weather conditions Learn how to maintain and keep vehicles safe Key Highlights for Parcel Delivery Course: CPD Accredited Course Unlimited Retake Exam & Tutor Support Easy Accessibility to the Course Materials 100% Learning Satisfaction Guarantee Lifetime Access & 24/7 Support Self-paced Course Modules Covers to Explore Multiple Job Positions Curriculum Breakdown Parcel Delivery Training Course Module 01: Introduction to the Delivery Driving Module 02: Delivery and Collection Module 03: Maintaining Records Module 04: Effective Route Planning Module 05: Stress Management Module 06: Driver CPC Module 07: Maintain Traffic Laws Module 08: Parking and Reversing Module 09: Driving in Adverse Weather Condition Module 10: Safety Regulations and Hygiene Module 11: Vehicle Maintenance and Safety Module 12: Zero Contact Delivery Methods CPD 20 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this course. This course particularly recommended for- Students Recent graduates Job Seekers Anyone interested in this topic People already working in the relevant fields and want to polish their knowledge and skill. Requirements Learners seeking to enrol for this Course should meet the following requirements; Basic knowledge of English Language, which already you have Be age 16 years or above Basic Knowledge of Information & Communication Technologies for studying online or digital platform. Stable Internet or Data connection in your learning devices. Career path After completing this course, you can explore trendy and in-demand jobs related to Parcel Delivery Training, such as- Parcel Delivery Driver Parcel Sorter Warehouse Operative Delivery Lead Customer Services Assistant Explore each of the roles available and how you can start your career in Parcel Delivery. Certificates 4 CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate Each CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificates. Delivery Charge Inside the UK: Free Outside of the UK: £9.99

**Don't Spend More; Spend Smarter** Boost Your Career with Apex Learning and Get Noticed By Recruiters in this Hiring Season! Get Hard Copy + PDF Certificates + Transcript + Student ID Card worth £160 as a Gift - Enrol Now Give a compliment to your career and take it to the next level. This CompTIA Library will provide you with the essential knowledge to shine in your professional career. Whether you want to develop skills for your next job or elevate skills for your next promotion, this CompTIA Library will help you keep ahead of the pack. The CompTIA Library incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your expertise and essential knowledge, which will assist you in reaching your goal. Further, this CompTIA Library will add extra value to your resume to stand out to potential employers. Throughout the programme, it stresses how to improve your competency as a person in your chosen field while also outlining essential career insights in this job sector. Consequently, you'll sharpen your knowledge and skills; on the other hand, see a clearer picture of your career growth in future. By the end of the CompTIA Library, you can equip yourself with the essentials to keep you afloat in the competition. Along with this CompTIA Library course, you will get 10 premium courses, an originalHardcopy, 11 PDF Certificates (Main Course + Additional Courses) Student ID card as gifts. This CompTIA Library Bundle Consists of the following Premium courses: Course 01: CompTIA IT Fundamentals ITF+ (FCO-U61) Course 02: CompTIA A+ (220-1001) Course 03: CompTIA A+ (220-1002) Course 04: CompTIA Network (N10-007) Course 05: CompTIA Security+ (SY0-401) New 2020 Course 06: CompTIA Security+ (SY0-601) Course 07: Cloud Computing / CompTIA Cloud+ (CV0-002) Course 08: CompTIA PenTest+ (Ethical Hacking) Course 09: CompTIA CySA+ Cybersecurity Analyst (CS0-002) Course 10: Cisco ASA Firewall Training Course 11: Linux for Absolute Beginners! As one of the top course providers in the UK, we're committed to providing you with the best educational experience possible. Our industry experts have designed the CompTIA Library to empower you to learn all at once with accuracy. You can take the course at your own pace - anytime, from anywhere. So, enrol now to advance your career! Benefits you'll get choosing Apex Learning for this CompTIA Library: Pay once and get lifetime access to 11 CPD courses Free e-Learning App for engaging reading materials & helpful assistance Certificates, student ID for the title course included in a one-time fee Free up your time - don't waste time and money travelling for classes Accessible, informative modules designed by expert instructors Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills Gain valuable knowledge without leaving your home How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) Curriculum of CompTIA Library Bundle Course 01: CompTIA IT Fundamentals ITF+ (FCO-U61) How People Use Computers System Hardware Device Ports and Peripherals Data Storage and Sharing Understanding Operating Systems Setting Up and Configuring a PC Setting Up and Configuring a Mobile Device Managing Files Using and Managing Application Software Configuring Network and Internet Connectivity IT Security Threat Mitigation Computer Maintenance and Management IT Troubleshooting Understanding Databases Developing and Implementing Software Course 02: CompTIA A+ (220-1001) All about the CompTIA A+ Safety and Professionalism The Visible Computer CPUs RAM Firmware Motherboards Power Supplies Mass Storage Technologies Implementing Mass Storage Essential Peripherals Building a PC Display Technologies Essentials of Networking Local Area Networking Wireless Networking The Internet Virtualization Portable Computing Understanding Mobile Devices Care and Feeding of Mobile Devices Printers and Multifunction Devices Securing Computers Course 03: CompTIA A+ (220-1002) All About the CompTIA A+ 2019 Core 2 Exam Safety and Professionalism The Visible Computer CPUs RAM Power Supply Implementing Mass Storage Building a PC Windows under the Hood Users, Groups, and Permissions Maintaining and Optimizing Operating Systems Working with the Command-Line Interface Troubleshooting Operating Systems Display Technologies Essentials of Networking Local Area Networking Wireless Networking The Internet Portable Computing Care and Feeding of Mobile Devices Securing Computers Operational Procedures Course 04: CompTIA Network (N10-007) Introduction Network Models Cabling and Topology Ethernet Basics Modern Ethernet Installing a Physical Network TCP/IP Basics Routing TCP/IP Applications Network Naming Securing TCP/IP Advanced Networking Devices IPv6 Remote Connectivity Wireless Networking Virtualization and Cloud Computing Mobile Networking Building a Real-World Network Managing Risk Protecting Your Network Network Monitoring Network Troubleshooting Course 05: CompTIA Security+ (SY0-401) New 2020 Security Fundamentals Identifying Security Threats and Vulnerabilities Managing Data, Application, and Host Security Implementing Network Security Implementing Access Control, Authentication, and Account Management Managing Certificates Implementing Compliance and Operational Security Risk Management Troubleshooting and Managing Security Incidents Business Continuity and Disaster Recovery Planning Course 06: CompTIA Security+ (SY0-601) Introduction Risk Management Cryptography Identity and Account Management Tools of the Trade Securing Individual Systems The Basic LAN Securing Wireless LANs Securing Public Servers Securing Dedicated Systems Physical Security Secure Protocols and Applications Testing Infrastructure Dealing with Incidents Course 07: Cloud Computing / CompTIA Cloud+ (CV0-002) What You Need to Know Introducing the Cloud System Requirements for Cloud Deployments Cloud Storage Cloud Compute Cloud Networking Cloud Security Migrating to the Cloud Maintaining Cloud Solutions Troubleshooting Cloud Solutions Course 08: CompTIA PenTest+ (Ethical Hacking) Introduction Planning and Scoping Surveying the Target Select Your Attack Vector Selecting Pen Testing Tools Reporting and Communication Course 09: CompTIA CySA+ Cybersecurity Analyst (CS0-002) Introduction The Importance of Threat Data and Intelligence Threat Intelligence in Support of Organizational Security Vulnerability Assessment Tools Threats and Vulnerabilities Associated with Specialized Technology Threats and Vulnerabilities Associated with Specialized Technology Threats and Vulnerabilities Associated with Operating in the Cloud Mitigating Controls for Attacks and Software Vulnerabilities Security Solutions for Infrastructure Management Software Assurance Best Practices Hardware Assurance Best Practices Data Analysis in Security Monitoring Activities Implement Configuration Changes to Existing Controls to Improve Security The Importance of Proactive Threat Hunting Compare and Contrast Automation Concepts and Technologies And Much More... Course 10: Cisco ASA Firewall Training Common Network Security Terms Confidentiality, Integrity, Availability. Security Concepts & Terms Intro to Firewall Technologies About Cisco ASA Firewall Install Cisco ASAv Firewall in GNS3 Install ASA 9 Cluster, Security Context enable in GNS3. Install Cisco ASAv Firewall on EVE-NG Install Cisco ASAv Firewall on VMWare Workstation. Cisco ASA Firewall Basic Configuration Commands. Device Management Cisco ASA Console Device Management Cisco ASA Telnet Device Management Cisco ASA SSH And Much More... Course 11: Linux for Absolute Beginners! Introduction to Linux Linux Installation Linux Command Line Interface (CLI) Essentials Advanced CLI Usage Linux Development Tools Web Development Project Web Server Setup, Host Cofiguration and App Deployment Linux User Management Linux Network Administration CPD 150 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this CompTIA Library bundle. Persons with similar professions can also refresh or strengthen their skills by enrolling in this course. Students can take this course to gather professional knowledge besides their study or for the future. Requirements Our CompTIA Library is fully compatible with PC's, Mac's, laptops, tablets and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones, so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course; it can be studied in your own time at your own pace. Career path Having this various expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (CompTIA IT Fundamentals ITF+ (FCO-U61)) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

The Hotel Manager Course is a wonderful learning opportunity for anyone who has a passion for this topic and is interested in enjoying a long career in the relevant industry. It's also for anyone who is already working in this field and looking to brush up their knowledge and boost their career with a recognised certification. This Hotel Manager Course consists of several modules that take around 3 hours to complete. The course is accompanied by instructional videos, helpful illustrations, how-to instructions and advice. The course is offered online at a very affordable price. That gives you the ability to study at your own pace in the comfort of your home. You can access the modules from anywhere and from any device. Why choose this course Earn an e-certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certification Upon successful completion of the course, you will be able to obtain your course completion PDF Certificate at £9.99. Print copy by post is also available at an additional cost of £15.99 and the same for PDF and printed transcripts. Course Content Introduction to Hotel Management Hotel Business Administration 00:10:00 Type of Hotels 00:10:00 Hotel Administration Structure 00:08:00 Hospitality Management Introduction to Hospitality Management 00:07:00 Characteristics of the Hospitality Industry 00:07:00 Relationship Between the Hospitality Industry and Tourism 00:05:00 Influences Which Affect the Industry 00:09:00 The Development of the Hospitality Industry 00:21:00 Hospitality Brands 00:00:00 Accommodation 00:19:00 Food Service 00:10:00 Successful Quality Management 00:09:00 Housekeeping, Engineering & Security Housekeeping 00:04:00 Engineering Department 00:02:00 Security Departments 00:05:00 Human Resource Management Human Resource Management 00:05:00 Roles of HRM 00:04:00 Quality Management Quality Management 00:04:00 Marketing Marketing 00:15:00 Market Strategy in Hotel Industry 00:05:00 Interdepartmental Communications Skills Interdepartmental Communications 00:03:00 Communication Skills 00:15:00 Order your Certificates & Transcripts Order your Certificates & Transcripts 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Master the art of hybrid team management with our comprehensive course. Learn effective techniques for transitioning, team building, and driving high performance in a hybrid work environment. Elevate your leadership skills and optimize your team’s effectiveness in today’s dynamic work landscape.

THE course for practitioners of the Integrated Local Delivery framework (ILD)

Description: This Microsoft Office Business Contact Manager 3 will help you to learn everything you need to teach Microsoft Office Business Contact Manager 3. In this course you will learn how to install business contact manager, use express setup and advanced setup, use the business contact manager dashboard, use the business contact manager folder list, menus, and toolbar, create and remove a database, use shared database, manage your database, access the welcome email, use the dashboard links, use 'learn about business contact manager', use the help menu, and more. This course will help you to get skilled and improve your knowledge. Learning Outcomes: Understand and install Business Contact Manager, and use express and advanced setup View folders, use dashboard, menu and toolbar in the Business Contact Manager Create, remove, share and manage database, along with connections to other shared databases Get to know welcome emails, use dashboard links, 'Learn about Business Contact Manager', and help menu Open folders, create, edit and view Accounts, Business Contacts, Opportunities and Business Projects and Project Tasks Discover how to create a history item, business note in and outside an item, view the communication history folder and use link to record and emails to auto-links Learn to open the dashboard, customize it and about the home, sales, marketing and projects tab Setup and use the Product and Service Items List, import and export data, generate reports and utilize the reports window in the information management tools Go through marketing campaigns by creating basic campaigns, campaigns through Word and Publisher, and track campaign results Create custom forms, edit lists in and outside a form Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Microsoft Office Business Contact Manager 3 is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Microsoft Office Business Contact Manager 3 is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Configuring Business Contact Manager Getting Started 00:30:00 Using Business Contact Manager 00:15:00 Working with Business Contact Manager Data 00:15:00 Getting Help in Business Contact Manager 00:15:00 Using Business Contact Manager Accounts 00:15:00 Business Contacts 00:15:00 Opportunities 00:15:00 Business Projects and Project Tasks 00:30:00 Communications History and Linking 00:15:00 Business Contact Manager Tools Using the Dashboard 00:15:00 Information Management Tools 00:30:00 Marketing Campaigns 00:15:00 Customizing Forms 00:15:00 Mock Exam Mock Exam- Microsoft Office Business Contact Manager 3 00:20:00 Final Exam Final Exam- Microsoft Office Business Contact Manager 3 00:20:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Gain the skills and credentials to kickstart a successful career and learn from the experts with this step-by-step

Duration 1 Days 6 CPD hours This course is intended for This course is intended for business users and knowledge workers in a variety of roles and fields who have competence in a desktop-based Microsoft Office productivity suite, and who are now extending Microsoft Office to a collaborative cloud-based Office 365 environment. Overview In this course, you will build upon your knowledge of the Microsoft Office desktop application suite to work productively in the cloud-based Microsoft Office 365 environment. You will: Sign in, navigate, and identify components of the Office 365 environment. Create, edit, and share documents with team members using the Office Online apps, SharePoint, OneDrive for Business, and Teams Collaborate using Teams. Configure Teams. This course introduces several productivity apps including SharePoint, OneDrive and Teams that can be used in combination by teams for communication and collaboration. Outline for Teams About What is Microsoft Teams? Overview How to Access Microsoft Teams Etiquette for using teams Integration Capabilities SharePoint OneDrive Interface Storage ? OneDrive & SharePoint Permissions & Access Owner, Member & Guest Communication and Collaboration Team Conversations Private conversations Mentions Inviting people Search Settings and Customization Use the search tool to find specific messages, files or people Working with Files Create new files Upload files Attaching or sharing Files Edit and Collaborate on files Open files in SharePoint OneDrive for personal files Administration (Champions) Add members to a Team Access administrator settings Meetings and calls Initiate a meeting on demand Schedule a meeting and invite attendees Meetings and Outlook Introduction to SharePoint What is SharePoint Understanding your permissions Logging into SharePoint Working with SharePoint sites Working with SharePoint sites Navigate, browse and search in a site Follow a site Working with documents Navigate a library Open and edit a document Upload or create a document in a library Share a file Set alerts for files Use checkout and check-in Team collaboration Versioning Getting Started (OneDrive Outline) Sign in, access and navigate Working with files and folders Upload files Organize files and folders Rename. Copy and download files Delete and recover files Search Use OneDrive with Office Save an office file online to OneDrive Use OneDrive with desktop office Versioning Share files Co-authoring

Overview of Diploma in Caregiving Caregiving is a growing field in the UK. Over 12 million people are 65 or older. This means there's a big need for trained caregivers. This Diploma in Caregiving teaches you how to care for adults. You can work in their homes or care settings. The course covers many important topics. These include adult care, medication management, and keeping vulnerable people safe. Our course covers many important topics. You will learn to safeguard vulnerable adults, communicate effectively in care settings, and prevent infections. We also teach adult nursing and basic life support so that you will be ready for emergencies.   Communication is key in caregiving. This course shows you how to talk well with the people you care for. You'll also learn how to work with adults at different life stages. Each stage has its own needs. The course helps you understand these needs. This knowledge will make you a better caregiver.  This course is perfect for anyone who wants to work in adult care. It is also great for those interested in domiciliary care and home caregiving. If you want to understand the basics of caregiving or improve your skills in adult nursing, this course is for you. It is also ideal for those who care about safeguarding and supporting vulnerable adults.  Join us today and take the first step toward a meaningful career in caregiving. With our Diploma in Caregiving, you will be ready to meet the growing demand for skilled caregivers in the UK. Start your journey now and make a positive impact on the lives of those in need. Get a Quick Look at The Course Content: This Diploma in Caregiving Course will help you to learn: Understand adult care across different life stages. Apply safety protocols in domiciliary care settings. Administer basic life support and resuscitation. Manage and administer medication correctly. Safeguard vulnerable adults effectively and responsibly. Communicate efficiently in caregiving environments. This course covers the topic you must know to stand against the tough competition. The future is truly yours to seize with this Diploma in Caregiving. Enrol today and complete the course to achieve a certificate that can change your career forever. Details Perks of Learning with IOMH One-To-One Support from a Dedicated Tutor Throughout Your Course. Study Online - Whenever and Wherever You Want. Instant Digital/ PDF Certificate. 100% Money Back Guarantee. 12 Months Access. Process of Evaluation After studying the course, an MCQ exam or assignment will test your skills and knowledge. You have to get a score of 60% to pass the test and get your certificate. Certificate of Achievement Certificate of Completion - Digital / PDF Certificate After completing the Diploma in Caregiving course, you can order your CPD Accredited Digital / PDF Certificate for £5.99.  Certificate of Completion - Hard copy Certificate You can get the CPD Accredited Hard Copy Certificate for £12.99. Shipping Charges: Inside the UK: £3.99 International: £10.99 Who Is This Course for? Aspiring caregivers aiming to work with adults in various settings. Individuals interested in domiciliary care and home caregiving. Those looking to understand the fundamentals of caregiving. Caregivers seeking to enhance their skills in adult nursing. Anyone passionate about safeguarding and supporting vulnerable adults. Requirements You don't need any educational qualification or experience to enrol in the Diploma in Caregiving course. Do note: you must be at least 16 years old to enrol. Any internet-connected device, such as a computer, tablet, or smartphone, can access this online course. Career Path The certification and skills you get from this Diploma in Caregiving Course can help you advance your career and gain expertise in several fields, allowing you to apply for high-paying jobs in related sectors. Home Caregiver - £18K to 25K/year. Domiciliary Carer - £19K to 26K/year. Mental Health Nurse - £24K to 40K/year. Adult Care Worker - £20K to 30K/year. Medication Administration Specialist - £22K to 32K/year. Course Curriculum Prerequisite Document Prerequisite Document 00:20:00 Diploma in Caregiving Module 01: Adult Care in Different Life Stages 00:17:00 Module 02: Working with Adults 00:30:00 Module 03: Introduction to Domiciliary Care 00:15:00 Module 04: Health and Safety for Domiciliary Carers 00:33:00 Module 05: CSTF Infection Prevention and Control 00:37:00 Module 06: CSTF Resuscitation - Basic Life Support 00:24:00 Module 07: Medication Management and Administration 00:18:00 Module 08: Mental Health Care 00:23:00 Module 09: Safeguarding of Vulnerable Adults 00:15:00 Module 10: Safeguarding Legislations 00:25:00 Module 11: Safeguarding Vulnerable Adults Policy, Roles and Responsibilities 00:23:00 Module 12: Importance of Communication in Care 00:33:00 Module 13: Sharing Information and Responding to a Disclosure 00:20:00 Module 14: Reporting Your Concern 00:17:00 Module 15: Adult Nursing 00:05:00 Module 16: Health and Safety 00:26:00 Module 17: Hygiene 00:28:00 Module 18: Rest and Sleep Management 00:17:00 Module 19: Mobility and Immobility Issues of Patients 00:15:00 Module 20: Pain Management 00:23:00 Module 21: Nutrition 00:14:00 Module 22: Assisting with Elimination 00:28:00 Module 23: Oxygenation 00:28:00 Module 24: Introduction to End of Life Care 00:18:00 Module 25: Health and Social Care 00:19:00 Module 26 : Principles, Theories, and Values of Person-Centred Care 00:14:00 Module 27: Complexities of Consent 00:15:00 Module 28: Caregiving for Dementia 00:10:00

Are you ready to master the art of exceptional service? Our Concierge Training course is designed to transform you into a highly skilled and knowledgeable concierge, capable of delivering unparalleled service to your clients. Join us to enhance your career prospects and become a key player in the hospitality industry. Key Features: CPD Certified Developed by Specialist Lifetime Access In the Concierge Training course, learners will gain a comprehensive understanding of concierge services. They will explore different types of concierge services and learn the principles of running a successful concierge business. Essential skills for any concierge will be covered, including effective communication, problem-solving, and time management. Learners will also focus on delivering exceptional client service and maintaining a professional work environment. The course will teach proper etiquette for interacting with clients and colleagues. Additionally, learners will be trained in handling emergencies in a hotel setting, ensuring they are prepared to respond promptly and efficiently to any situation. Course Curriculum Module 01: Understanding the Service Module 02: Types of Concierge Service Module 03: Principles for a Concierge Service Business Module 04: Necessary Skills for Any Concierge Module 05: Delivering Client Service Module 06: Concierge Work Environment and Etiquettes Module 07: Emergency Measures for a Hotel Concierge Learning Outcomes: Understand the fundamentals of providing excellent concierge service. Differentiate between various types of concierge services. Learn principles to establish a successful concierge service business. Develop essential skills required for any concierge role. Master the art of delivering exceptional client service. Recognise proper etiquette and manage emergency situations in a hotel. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Aspiring hotel concierge professionals. Individuals interested in luxury service. People starting a concierge business. Hotel staff seeking role enhancement. Customer service enthusiasts. Career path Hotel Concierge Personal Concierge Corporate Concierge Lifestyle Manager Luxury Travel Concierge Event Concierge Certificates Digital certificate Digital certificate - Included Will be downloadable when all lectures have been completed.