10538 Communication courses in Formby delivered Online

The work of a technical team is invariably challenging and often unpredictable. Definition of the work can be problematic, timescales can be hard to estimate and the right technical approach difficult to select. Staff involved in this type of work usually have very high levels of specialist knowledge in their field and have high expectations of those who lead them. In addition to the challenges of the work, the team leader often has to balance the need for professional excellence with financial and commercial considerations and to ensure that team goals are realistic by being an effective negotiator with other project and senior managers. These characteristics make technical team leadership a demanding and complex activity. This programme aims to help participants develop the skills needed to become an effective technical team leader. The objectives of this programme are to help participants: understand the significance of leadership skills and their impact on team performance review the key skills needed to be an effective, 'multi-dimensional' team leader and learn how to develop, adapt and apply them in practice learn how to identify the preferred leadership style for the context and organisational culture and how to develop personal style versatility understand the role of the project leader in building an effective team and the skills required to promote and sustain team performance gain a better understanding of the interpersonal skills needed to motivate individual team members and harness the full potential of the team DAY ONE 1 Technical teams and leadership What is a leader? How much can leadership be learned? The team environment and the impact of leadership skills The characteristics of high performance teams and their leaders Some useful models and theories of leadership explored Types of leadership; choosing how to use leadership power Evaluating personal leadership style; how to develop style flexibility 2 Essential skills for team leaders 3 key dimensions of effective leadership: inwards, outwards and upwards Developing and promoting a 'team vision': strategic thinking skills The vital role of communication skills and how to develop them Understanding others; emotional intelligence skills Being a visible leader; behavioural and influencing skills Building effective relationships; the importance of trust and respect DAY TWO 3 Leading inwards to build the team The role of leadership in developing team performance Understanding individuals in the team; recognising team role preferences Managing conflict and promoting positive team dynamics Setting standards, maintaining discipline and rewarding performance Harnessing team potential: building motivation within the team Promoting team learning; the team leader as coach / mentor 4 Leading outwards and upwards to support the team Negotiating realistic team goals; effective influencing skills Gaining empowerment and support from the key stakeholders Leading upwards: knowing when and how to take the initiative Building team credibility within the organisation; helping the team deliver Becoming an effective team player in leadership teams Building and maintaining rapport with influential stakeholders

Spreadsheet chaos? Sorted. This Microsoft Excel: 8 in 1 Premium Courses Bundle goes far beyond basic number crunching. You’ll explore not just Excel, but also the full Microsoft Office suite—Word, PowerPoint, Outlook, Access, Project—plus Power BI and SQL for those ready to flirt with data like it’s the office gossip. Whether you're spreadsheet shy or pivot table proud, this bundle keeps things tidy, stylish and fully functional. The content takes you through formulas, formatting, business reporting, data visualisation, and database management with clear, structured learning. No fluff, no filler—just focused skills that help you navigate office software with the confidence of someone who actually knows what they're doing. Upgrade your workflow one formula at a time. Learning Outcomes: Build and manage Excel spreadsheets with confidence and clarity. Create professional documents and reports using MS Word. Deliver sharp, engaging slides with MS PowerPoint tools. Handle email, tasks and calendars using MS Outlook efficiently. Analyse data using Power BI and basic SQL queries. Organise databases using Access and manage projects in MS Project. Who is this Course For: Professionals handling spreadsheets and reports on a regular basis. Office staff looking to improve Microsoft Office fluency. Admins managing communication, scheduling and document creation. Individuals working in finance, HR or operations roles. Data beginners who want to explore Power BI and SQL basics. Project coordinators managing deadlines and resource tracking. Job seekers looking to polish their office software knowledge. Anyone who thinks “VLOOKUP” sounds like tech wizardry. Career Path: Data Entry Clerk – £21,000 average salary Office Administrator – £24,500 average salary Business Analyst Assistant – £28,000 average salary Project Coordinator – £32,000 average salary Junior Data Analyst – £30,500 average salary Executive Assistant – £33,000 average salary

Duration 5 Days 30 CPD hours This course is intended for Technology ConsultantSystem AdministratorSystem ArchitectHelp Desk / COE Support Overview Explain the architecture of SAP NetWeaver AS JavaStart and stop SAP NetWeaver AS JavaCarry out basic configurations for SAP NetWeaver AS JavaClassify network security conceptsSet up SSL encryption for SAP NetWeaver AS JavaExplain the architecture of the User Management EngineConfigure the User Management EngineCarry out user and authorization maintenanceUnderstand and change the standard logon procedure of SAP NetWeaver AS JavaMaintain destinations and the JCo RFC ProviderUnderstand the architecture and the tasks of the SAP NetWeaver Development InfrastructureExplain the process flow of the development process using the SAP NetWeaver Development InfrastructureSpecify the options for monitoring SAP NetWeaver AS JavaConnect SAP NetWeaver AS Java to a central Monitoring systemDisplay Monitoring and logging data using the SAP NetWeaver AdministratorImplement corrections for SAP NetWeaver AS Java In this course, students learn how to explain the architecture of SAP NetWeaver AS Java, carry out basic configurations for SAP NetWeaver AS Java, and much more. Fundamental Concepts of Java Describing the Fundamental Concepts of Java Describing the Architecture of the SAP NetWeaver Application Server (SAP NetWeaver AS) Outlining the Java Cluster Architecture Describing the Internal Structure of SAP NetWeaver AS for Java SAP NetWeavear AS for Java Start and Stop Procedures Starting and Stopping Procedures in SAP NetWeaver AS for Java Evaluating the Tools for Starting and Stopping an SAP System Evaluating Load Balancing Options in SAP NetWeaver AS for Java Operating the Java Startup and Control Framework Analyzing the Logs of Start and Stop Processes in SAP NetWeaver AS for Java Basic Configuration of SAP NetWeaver AS for Java Identifying the Administration Tools Used in Configuration Maintaining the Basic Configuration of SAP NetWeaver AS for Java with the Config Tool Configuring SAP NetWeaver AS for Java with SAP NetWeaver Administrator Configuring the Properties of the Central Services Instance Administering the Internet Communication Manager (ICM) Process Infrastructure Security Describing Network Security Setting Up the Secure Sockets Layer (SSL) User and Authorization Administration Configuring the SAP User Management Engine (UME) Maintaining Users and Groups Managing Java Authorization Administrating Special Principles Configuring the Logon Procedure in SAP NetWeaver AS for Java Java Connectors and Destinations Creating Connections to Other Systems Creating Connections to Other Systems with J2EE Connector Architecture (JCA) Change Management and Software Logistics Structuring the Java Development Approach Describing the Components of SAP NetWeaver Development Infrastructure Developing and Releasing Java Changes with SAP NetWeaver Development Infrastructure Transporting Java Developments Monitoring Monitoring SAP NetWeaver AS for Java Connecting to a Central Monitoring System (CEN) Configuring Availability Monitoring Configuring the Log and Trace Files Monitoring a System with SAP Solution Manager Software Maintenance Preparing for Software Maintenance Describing Java Support Packages, Stacks, and Patches Deploying Corrections with Software Update Manager (SUM) in SAP NetWeaver AS for Java Deploying Java Archives with Alternative Tools Outlining the Backup Strategy in SAP NetWeaver AS for Java

Construction sites are busy, high-risk environments where clear communication can make all the difference. Our Construction Site Signalling Course is designed to help learners grasp the crucial concepts of site signalling with precision and confidence. Whether it’s directing vehicles, guiding cranes, or ensuring safe movement of materials, knowing how to signal effectively is key to maintaining order and avoiding costly delays or accidents. This course breaks down the essential rules and responsibilities of signallers, traffic marshals, and banksmen in a clear, easy-to-follow format. With straightforward guidance on industry-standard hand signals, positioning, visibility, and communication protocols, it’s tailored for anyone looking to build foundational understanding in a straightforward and professional manner. Ideal for those entering the construction sector or refreshing their knowledge, this course supports safety, clarity, and strong on-site communication. Expert Support Dedicated tutor support and 24/7 customer support are available to all students with this premium quality course. Key Benefits Learning materials of the Design course contain engaging voiceover and visual elements for your comfort. Get 24/7 access to all content for a full year. Each of our students gets full tutor support on weekdays (Monday to Friday) Key Features CPD Accredited Quality License Endorsed Certificate Available Upon Course Completion Course Curriculum: Introduction Traffic Risk Assessment Essential Signals for Banksman Reversing Vehicles Health and Safety Exam and Assessment MCQ based test 60% Marks to pass Instant Assessment and Feedback Certification CPD Accredited PDF and Hardcopy Certificate Level 2 QLS Endorsed Hardcopy Certificate for Award in Construction Site Signaling Essentials Training at QLS Level 2 CPD 120 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Construction Site Signaling course is designed to enhance your expertise and boost your CV. Learn key skills and gain a certificate of achievement to prove your newly-acquired knowledge. Requirements This Construction Site Signaling course is open to all, with no formal entry requirements. Career path Upon successful completion of the Construction Site Signaling Course, learners will be equipped with many indispensable skills and have the opportunity to grab. Certificates Certificate of completion Digital certificate - £9 Certificate of completion Hard copy certificate - £69 QLS Endorsed Certificate Hardcopy of this certificate of achievement endorsed by the Quality Licence Scheme can be ordered and received straight to your home by post, by paying - Within the UK: £69 International: £69 + £10 (postal charge) = £79 CPD Accredited Certification from One Education Hardcopy Certificate (within the UK): £15 Hardcopy Certificate (international): £15 + £10 (postal charge) = £25

Dementia Training: Level 2 Award in Awareness of Dementia Are you eager to learn more about dementia? Our Dementia Training: Level 2 Award in Awareness of Dementia is designed to provide you with the essential knowledge and skills related to dementia. This comprehensive Dementia Training: Level 2 Award in Awareness of Dementia covers key aspects such as recognizing the signs of dementia and spreading awareness. You’ll gain insights into dementia care with a strong focus on person-centered approaches. This Dementia Training: Level 2 Award in Awareness of Dementia also helps improve communication with those affected, ensuring you make a positive impact. Enrol now and enhance your ability to support individuals with dementia! Enrol in our dementia training to improve your capacity to assist someone with dementia! Learning Outcomes of Dementia Training: Level 2 Award in Awareness of Dementia Course After completing this Dementia course, the learner will be able to: Understand the fundamentals of dementia. Understand approaches that enable individuals with dementia to experience well-being. Understand the factors that can influence communication and interaction with individuals who have dementia. Understand the factors which can affect interactions with individuals with dementia. Gain a solid understanding of the diversity of individuals with dementia. Special Offers of this Dementia Training: Level 2 Award in Awareness of Dementia Course This Dementia Training: Level 2 Award in Awareness of Dementia Course includes a FREE PDF Certificate Lifetime access to this Dementia Training: Level 2 Award in Awareness of Dementia Course Instant access to this Dementia Training: Level 2 Award in Awareness of Dementia Course Get FREE Tutor Support to this Dementia Training: Level 2 Award in Awareness of Dementia Course Certificates Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed. Dementia Training: Level 2 Award in Awareness of Dementia Our Dementia Training: Level 2 Award in Awareness of Dementia course is designed to provide a comprehensive understanding of dementia, including its signs and the importance of spreading awareness. This Dementia Training: Level 2 Award in Awareness of Dementia explains how to deliver person-centered dementia care, helping you create a lasting positive impact on the lives of those affected. You’ll also learn effective communication techniques with individuals who have dementia through this Dementia Training: Level 2 Award in Awareness of Dementia. Additionally, this Dementia Training: Level 2 Award in Awareness of Dementia highlights the diversity of dementia experiences and equips you with the skills to handle them compassionately. Who is this course for? Dementia Training: Level 2 Award in Awareness of Dementia This Dementia Training: Level 2 Award in Awareness of Dementia course is for anyone including Family members, Friends, Carers and other aspiring individuals who have an interest in working with and know about dementia. Requirements Dementia Training: Level 2 Award in Awareness of Dementia To enrol in this Level 2 Award in Awareness of Dementia Course, students must fulfil the following requirements. To join in our Level 2 Award in Awareness of Dementia Course, you must have a strong command of the English language. To successfully complete our Level 2 Award in Awareness of Dementia Course, you must be vivacious and self driven. To complete our Level 2 Award in Awareness of Dementia Course, you must have a basic understanding of computers. A minimum age limit of 15 is required to enrol in this Dementia Training: Level 2 Award in Awareness of Dementia Course. Career path Dementia Training: Level 2 Award in Awareness of Dementia You have the chance to work in a social care environment as well as find employment or enhance your career with this Dementia Training: Level 2 Award in Awareness of Dementia qualification.

Facial: Level 2 Certificate In Facial Services Are you eagerly searching for a course on facial treatments? Our level 2 certificate in facial services course covers essential facial cosmetic treatments and how to apply them correctly to protect the facial skin, giving you in-depth knowledge about facial skin therapy and facial services. This level 2 certificate in facial services course's main objective is to equip students with the theoretical and practical knowledge of facial skin care procedures. Through the level 2 certificate in facial services course, learners will gain knowledge of facial consultation and facial skin analysis. This level 2 certificate in facial services course also covers washing, massaging, applying, and removing facial masks. In addition, the level 2 certificate in facial services course will teach you how to modify facial therapy to meet the needs of the client and provide essential aftercare instructions for facial treatments. Additionally, client care, communication, and health and safety are covered in this level 2 certificate in facial services course. Enrol this level 2 certificate in facial services course to expand the abilities in a facial-services-related field. Learning Outcome of Level 2 Certificate In Facial Services Course After completing the level 2 certificate in facial services course, learner will know about: Facial massage and tips for a proper facial skincare routine are covered in the level 2 certificate in facial services course. This level 2 certificate in facial services course outlines facial health, safety, and hygiene in the workplace. You will learn facial client care and impressive facial communication in this level 2 certificate in facial services course. Salon reception duties for facial services are also explained in the level 2 certificate in facial services course. Special Offers of this Facial: Level 2 Certificate In Facial Services Course This Facial: Level 2 Certificate In Facial Services Course includes a FREE PDF Certificate Lifetime access to this Facial: Level 2 Certificate In Facial Services Course Instant access to this Facial: Level 2 Certificate In Facial Services Course Get FREE Tutor Support to this Facial: Level 2 Certificate In Facial Services Course Facial: Level 2 Certificate In Facial Services Unlock the secrets of professional skincare with our Facial: Level 2 Certificate in Facial Services. This Facial: Level 2 Certificate in Facial Services course equips you with both theoretical and practical expertise in facial skincare procedures. Learn the art of facial consultation and skin analysis through the Facial: Level 2 Certificate in Facial Services. You'll master techniques such as cleansing, massaging, and mask application in this Facial: Level 2 Certificate in Facial Services. The course also covers tailoring treatments to client needs and giving aftercare advice, along with essential client care, communication, and health and safety skills in the Facial: Level 2 Certificate in Facial Services. Who is this course for? Facial: Level 2 Certificate In Facial Services This advanced level 2 certificate in facial services course is appropriate for anyone who wants to gain experience in this fascinating field. Requirements Facial: Level 2 Certificate In Facial Services To enrol in this Level 2 Certificate In Facial Services Course, students must fulfil the following requirements. To join in our Facial: Level 2 Certificate In Facial Services Course, you must have a strong command of the English language. To successfully complete our Facial: Level 2 Certificate In Facial Services Course, you must be vivacious and self driven. To complete our Facial: Level 2 Certificate In Facial Services Course, you must have a basic understanding of computers. A minimum age limit of 15 is required to enrol in this Facial: Level 2 Certificate In Facial Services Course. Career path Facial: Level 2 Certificate In Facial Services Students of all backgrounds and skill levels are eligible to enrol in this level 2 certificate in facial services.

Sales and Marketing: Sales and Marketing Diploma Are you trying to find the best professional sales and marketing diploma? Enrol in our top-notch sales and marketing diploma for advantages in the digital age. This sales and marketing diploma covers multi-level marketing fundamentals as well as a general summary. This sales and marketing diploma covers sales principles, sales techniques, and team motivation. Moreover, the sales and marketing diploma includes instruction in in-person sales strategies and information on lead generation and prospecting. This sales and marketing diploma also helps to improve your fundamental soft skills and body language as a sales manager. This sales and marketing diploma elaborates on online marketing, negotiating techniques, and communication methods. Enrol in our sales and marketing diploma for a general overview of how to run an effective social media marketing campaign and the overall field! Learning outcome of sales and marketing diploma This sales and marketing diploma helps to understand: Marketing basics, multi-level marketing, and a broad overview of this sales and marketing diploma course. This sales and marketing diploma explains sales fundamentals, sales secrets, and how to motivate sales teams. In-person sales techniques are a part of this sales and marketing diploma. This sales and marketing diploma explains prospecting and lead generation. Through this sales and marketing diploma, you can enhance your basic soft skills and body language as sales manager. Communication strategies, internet marketing, and negotiation skills are elaborated on in this sales and marketing diploma. How to operate efficient social media marketing is broadly described in this sales and marketing diploma. Special Offers of this Sales and Marketing: Sales and Marketing Diploma Course This Sales and Marketing: Sales and Marketing Diploma Course includes a FREE PDF Certificate. Lifetime access to this Sales and Marketing: Sales and Marketing Diploma Course Instant access to this Sales and Marketing: Sales and Marketing Diploma Course Get FREE Tutor Support to this Sales and Marketing: Sales and Marketing Diploma Course Sales and Marketing: Sales and Marketing Diploma Looking to elevate your career in sales and marketing? Our Sales and Marketing: Sales and Marketing Diploma is the perfect choice for professionals aiming to excel in this dynamic field. With this Sales and Marketing: Sales and Marketing Diploma, you'll master multi-level marketing fundamentals, gaining deep insights into sales principles, effective techniques, and how to motivate a team for peak performance. Our Sales and Marketing: Sales and Marketing Diploma also delves into in-person sales strategies, lead generation, and prospecting, ensuring you’re equipped to close deals and grow your client base. Enhance your soft skills, perfect your body language, and learn cutting-edge online marketing, negotiation tactics, and communication strategies. Make the smart move with our Sales and Marketing: Sales and Marketing Diploma and transform your professional potential. Who is this course for? Sales and Marketing: Sales and Marketing Diploma It is possible for learners to enrol in this sales and marketing diploma without having any prior knowledge of this field. Requirements Sales and Marketing: Sales and Marketing Diploma To enrol in this Sales and Marketing Diploma Course, students must fulfil the following requirements. To join in our Sales and Marketing: Sales and Marketing Diploma Course, you must have a strong command of the English language. To successfully complete our Sales and Marketing: Sales and Marketing Diploma Course, you must be vivacious and self driven. To complete our Sales and Marketing: Sales and Marketing Diploma Course, you must have a basic understanding of computers. A minimum age limit of 15 is required to enrol in this Sales and Marketing: Sales and Marketing Diploma Course. Career path Sales and Marketing: Sales and Marketing Diploma You can employ yourself as a sales executive, sales manager, marketing executive, sales executive, and in other related roles after finishing the Sales and Marketing: Sales and Marketing Diploma diploma.

Microsoft Project 2021 is a complete lifecycle project management tool that manages complex projects efficiently. This all-encompassing course molds you into an expert in project management with fundamentals to advanced techniques to handle projects of all sizes and gain confidence and proficiency in project planning, execution, and reporting.

Duration 1 Days 6 CPD hours This course is intended for This course is intended for those with a basic understanding of Microsoft© Windows© and who need to know how to use Outlook as an email client to manage their email communications, calendar events, contact information, and other communication tasks. Overview In this course, you will use Outlook to compose and handle your email communications and also manage your calendar, contacts, and tasks.You will:Navigate Outlook to read and respond to email.Use the Address Book and format and spell check new messages.Attach files and insert illustrations to messages.Customize read and response options.Use flags, categories, and folders to organize messages.Create and work with Contacts.Create appointments and schedule meetings in Calendar.Create and work with Tasks and Notes. In this course, you will use Outlook to send, receive, and manage email messages, manage your contact information, schedule appointments and meetings, create tasks and notes for yourself, and customize the Outlook interface to suit your working style.This course covers the Microsoft Office Specialist Program exam objectives to help you prepare for the Outlook Associate (Office 365 and Office 2019): Exam MO-400 certification exam. Getting Started with Outlook Topic A: Navigate the Outlook Interface Topic B: Work with Messages Topic C: Access Outlook Help Topic D: Outlook on the Web Formatting Messages Topic A: Add Message Recipients Topic B: Check Spelling and Grammar Topic C: Format Message Content Working with Attachments and Illustrations Topic A: Attach Files and Items Topic B: Add Illustrations to Messages Topic C: Manage Automatic Message Content Customizing Message Options Topic A: Customize Reading Options Topic B: Track Messages Topic C: Recall and Resend Messages Organizing Messages Topic A: Mark Messages Topic B: Organize Messages Using Folders Managing Contacts Topic A: Create and Edit Contacts Topic B: View and Print Contacts Working with the Calendar Topic A: View the Calendar Topic B: Create Appointments Topic C: Schedule Meetings Topic D: Print the Calendar Working with Tasks and Notes Topic A: Create Tasks Topic B: Create Notes Additional course details: Nexus Humans Microsoft Outlook for Office 365 (Desktop or Online) - Part 1 training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Microsoft Outlook for Office 365 (Desktop or Online) - Part 1 course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Overview of Counselling Skills Training Counselling is a powerful tool to help people overcome challenges and live happier, more fulfilling lives. In today's fast-paced and often stressful world, counselling is more important than ever. The counselling industry in the UK is increasing, with more and more people seeking professional help to deal with a wide range of issues, including mental health problems, relationship difficulties, and workplace stress. Join our Counselling Skills Training course and discover your hidden skills, setting you on a path to success in this area. Get ready to improve your skills and achieve your biggest goals. The Counselling Skills Training course has everything you need to get a great start in this sector. Improving and moving forward is key to getting ahead personally. The Counselling Skills Training course is designed to teach you the important stuff quickly and well, helping you to get off to a great start in the field. So, what are you looking for? Enrol now! This Counselling Skills Training Course will help you to learn: Learn strategies to boost your workplace efficiency. Hone your skills to help you advance your career. Acquire a comprehensive understanding of various topics and tips. Learn in-demand skills that are in high demand among UK employers This course covers the topic you must know to stand against the tough competition. The future is truly yours to seize with this Counselling Skills Training. Enrol today and complete the course to achieve a certificate that can change your career forever. Details Perks of Learning with IOMH One-To-One Support from a Dedicated Tutor Throughout Your Course. Study Online — Whenever and Wherever You Want. Instant Digital/ PDF Certificate. 100% Money Back Guarantee. 12 Months Access. Process of Evaluation After studying the course, an MCQ exam or assignment will test your skills and knowledge. You have to get a score of 60% to pass the test and get your certificate. Certificate of Achievement Certificate of Completion – Digital / PDF Certificate After completing the Counselling Skills Training course, you can order your CPD Accredited Digital/ PDF Certificate for £5.99. Certificate of Completion – Hard copy Certificate You can get the CPD Accredited Hard Copy Certificate for £12.99. Shipping Charges: Inside the UK: £3.99 International: £10.99 Who Is This Course for? This Counselling Skills Training is suitable for anyone aspiring to start a career in relevant field; even if you are new to this and have no prior knowledge, this course is going to be very easy for you to understand. On the other hand, if you are already working in this sector, this course will be a great source of knowledge for you to improve your existing skills and take them to the next level. This course has been developed with maximum flexibility and accessibility, making it ideal for people who don’t have the time to devote to traditional education. Requirements You don’t need any educational qualification or experience to enrol in the Counselling Skills Training course. Do note: you must be at least 16 years old to enrol. Any internet-connected device, such as a computer, tablet, or smartphone, can access this online course. Career Path The certification and skills you get from this Counselling Skills Training Course can help you advance your career and gain expertise in several fields, allowing you to apply for high-paying jobs in related sectors. Course Curriculum Counselling Skills Training Module 1: Counselling and Counsellors 00:15:00 Module 2: Theories and Models of Counselling (Part 1) 00:17:00 Module 3: Theories and Models of Counselling (Part 2) 00:21:00 Module 4: Legal, Cultural and Ethical Issues in Professional Counselling 00:17:00 Module 5: Forms of Psychotherapy 00:23:00 Module 6: Engaging and Assessing the Patients 00:18:00 Module 7: Helping the Client in Crisis 00:13:00 Module 8: Crisis Intervention 00:13:00 Module 9: Low Intensity CBT Treatment 00:15:00 Module 10: Medication and Therapy in the Treatment of Mental Illness 00:23:00 Module 11: Communication Skills and Empathy in Counselling 00:20:00 Assignment Assignment - Counselling Skills Training 00:00:00