9708 Communication courses in Formby delivered Online

This course is designed specifically to help improve your collection rates. The UK's leading trainer in the subject uses practical examples and case studies to show how to use debt collection techniques that really work. This programme will help participants to: Understand debtors and communicate with them effectively Improve their telephone and writing skills Appreciate the key legal issues Track down 'gone-aways' Improve their collection rates 1 Giving credit and collecting debts The benefits when you get it right The cost of getting it wrong 2 Analysing yourself The importance of making the right 'first impression' Assessing your own personal communication style and how this affects your results How do you (or might you) look in the debtor's eyes? What would you like to change? 3 Analysing your debtors Types of debtorThe delaying debtorThe genuine debtorThe cashflow or hardship problem debtorThe ones who never intended to pay Spot the most common reasons and excuses for non-payment - and learn how to deal with them 4 Understanding debt recovery and the law Data protection issues County Court suing enforcement methods Human rights and debt recovery Retention of title matters 5 Telephone skills for debt recovery A 7-point plan which works every time Learning by example: listening to and analysing some pre-recorded (or live) collection callsWhat was done well?What should have been done differently?Did the collector recognise opportunities?Did the collector create opportunities where seemingly none existed?Did the collector negotiate well or not at all? 6 Writing skills for debt recovery Key phrases to avoid What to include A sample letter which gets results in over 90% of cases 7 Tracking down the 'gone aways' A unique debtor-tracing plan Why spend money on external tracers when you can find those 'gone away' debtors for yourself? 8 Course review The traps to avoid Key personal learning points

Buy Big. Save Big; Save: £400! Offer Ends Soon; Hurry Up!! Are you considering home-schooling your child because he/she seems to do better at home, but feeling unsure if it's the right thing to do? Then you need some home-schooling too! Pick up this Home Education Training online course and start your journey to explore the ins and outs of the idea, the pros and cons surrounding it, and also how to execute it with ease! This Home Education Training course is endorsed by The Quality Licence Scheme and accredited by CPD (with 120 CPD points) to make your skill development and career progression related to Home Education substantial and easier than ever! This Home Education Training course will hand over all the information necessary to get started on home-schooling your children with care. You will learn what home-schooling involves and when children are ready to be homeschooled. This Home Education Training course also covers different assessment methods and also exam entry for Home-Schooled children. Throughout this Home Education Training course, you will get familiar with the University admissions criteria and figure out a structured approach to progress. And by the end of the Home Education Training course, you will learn how to deal with the challenges all too common with Bearing Sole Responsibility for Child's Education. It will also provide you with the tools to build up a new and exciting career related to home schooling! So, we'd like to welcome you to take a journey with us to understand the methods of Homeschooling as well as know the crucial factors contributing to Home Education. Skills You Will Gain from this Home Education Training course: Consider your ability and desire to take on this leading role in a child's education. Useful strategies that can help you maximise the home-schooling experience. Determine whether a child is showing ongoing signs of psychological distress. Have good communication and emotional closeness within a family. Help your children develop into responsible people with healthy boundaries. Create a disciplined and peaceful homeschooling routine. The Home Education Training course has been designed by experts, to create a rich and in-depth training experience for all the students who enrol on it. Enrol on the Home Education Training course now and get instant access to all course materials. Then, enjoy the course materials online from any internet-enabled device and learn when it suits you. Start your learning journey with this Home Education Training course straight away and take a step forward in securing a better future! Why Prefer this Home Education Training Course? Get a Free CPD Accredited Certificate upon completion of Home Education Training Get a free student ID card with Home Education Training Training program (£10 postal charge will be applicable for international delivery) The Home Education Training is affordable and simple to understand This Home Education Training course is entirely online, interactive lesson with voiceover audio Get Lifetime access to the Home Education Training course materials The Home Education Training comes with 24/7 tutor support ***Course Curriculum*** Here is the curriculum breakdown of the Home Education Training course: Module 01: Introduction to Home Education Introduction Defining Reasons Objectives Factors Contributing Module 02: Formal Requirements for Home-Schooling Legality Frequently Asked Questions By Parents Deregistration Process Sample Letters to Deregister Module 03: Advantages and Disadvantages Pros Cons Module 04: Methods of Homeschooling (Part -A) Classical Homeschooling Method Charlotte Mason Method Montessori Method Unschooling Module 05: Methods of Homeschooling (Part - B) Homeschooling on the Road Traditional Homeschooling Homeschool Unit Studies Eclectic Homeschooling Module 06: Methods of Homeschooling (Part - C) World schooling Waldorf Homeschool Module 07: Assessment How to Track Your Home-Educated Child's Progress An Autonomous Approach to Progress A Structured Approach to Progress Formal Exams for Home-Educated Children Using Past Papers for Exam Going Through a Practice Paper Homeschooling and GCSEs GCSE Examination Boards Are Not All the Same Information About Exam Entry for Home Schooled Children Homeschooled Candidates Advice on Examination Officers Different Types of Exams A-Levels Home Schooling and Making a University Application More Detail on University Admissions Criteria Home Schooling And The UCAS Form For University Admission Module 08: Challenges Over-Scheduling Parent vs Teacher Younger Siblings Organisation and Record-Keeping Bearing Sole Responsibility for the Child's Education Maintaining Balance Parenting Lack of Effort in Children Wearing Too Many Hats Troubleshooting Technology Issues Household Chores in Study Hours Module 09: Advice for Prospective Homeschooler's Parents Create a Designated Learning Space Follow a Daily Schedule Map Out the School Year Ahead of Time Make Learning a Family Activity Ease into School Stay Organised Empower Students Set Goals for and with Students Socialise the Learning Accept Imperfections Limit Access to Non-educational Software and Websites Get Ahead of the Technical Requirements Preserve Your Work Day at Home Follow the Rules You Set Help Them Organise Their Day Look for Online Support Passion Projects We offer an integrated assessment framework to make the process of evaluation and accreditation for learners easier. You have to complete the assignment questions given at the end of the Home Education Training course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you have completed all of the Home Education Training exams. Show off Your New Skills With a Certification of Completion Endorsed Certificate of Achievement from the Quality Licence Scheme After successfully completing the Home Education Training course, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - £99 GBP inside the UK £109 GBP (including postal fees) for international delivery Certification Accredited by CPD Upon finishing the Home Education Training course, you will receive an accredited certification that is recognised all over the UK and also internationally. The pricing schemes are - 10 GBP for Digital Certificate 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (international delivery) CPD 120 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Home Education Training course is ideal for anyone interested in this topic and who wants to learn more about it. This Course will help you gain a strong understanding of the core concepts and will allow you to gain in-depth knowledge of the subject matter. This Home Education Training course is suitable for everyone. There are no specific entry requirements, and you can access the course materials from anywhere in the world. Requirements There are no previous knowledge requirements for the Home Education Training program; this is open to anyone! Any learning enthusiast from anywhere in the world can enrol on this Home Education Training course without any hesitation. All students must have a passion for learning and literacy, as well as being over the age of 16. Browse this 100% online course from any internet device, including your computer, tablet or smartphone. Study at your own pace and earn an industry- skillset with this Home Education Training course. Career path You can make a big change by helping to change the lives of students and start a career in: Online Teacher Online Tutor Writing Coach Curriculum Developer Educational Writer Educational Consultant Home Educational Technology Consultant

CPD Accredited | Career Oriented Learning Modules | 24x7 Tutor Support | Lifetime Access

The relevant industry experts developed this Job Search Skills course. Searching for a job can be exciting; it can also be fraught with anxiety and discomfort due to change and the unknown. Whether you are already in the midst of a job search or are considering one, this Job Search Skills course will provide you with the skills necessary to identify and apply for suitable jobs, as well as to prepare for and conduct yourself in a job interview. The job market today is not what it was even five years ago. Knowing where to go, who to talk to, and what opportunities are available will help you transition from someone who fantasizes about having a job to someone who has the job they've always wanted. The purpose of this Job Search Skills course is to help you determine your skillset, the type of work that is important and realistic to include in your search, and how to get started. Learning Outcomes After completing this Job Search Skills course, the learner will be able to: Learn how to identify achievable job goals. Gain a thorough understanding of the key qualities required for employment from an employer's perspective. Know the different types of CVs and cover letters used to apply for jobs. Know how to identify suitable job opportunities and apply for them. Understand how to prepare for an interview. Understand how to conduct yourself in an interview situation. Know how to reflect on your own performance following an interview situation. Why Choose Job Search Skills Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. This Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the course. ***Job Search Skills Bundle Course Course 01: Job Search Skills Course Course 02: Level 4 Time Management Course Course 03: Dealing With Difficult People ***Other Benefits of Job Search Skills Bundle Course Free 3 PDF Certificate Lifetime Access Free Retake Exam Tutor Support [ Note: Free PDF certificate as soon as completing the course ] Course Curriculum Module 01: Preparing to Achieve Own Job Goals Understand how to identify achievable job goals Understand the key qualities required for employment from an employer perspective Be able to identify own employability skills Module 02: Promoting Yourself and Preparing for a Job Interview Know the different types of CV and cover letter used to apply for jobs Understand where and how to search for jobs Be able to identify suitable job opportunities and apply for them Understand how to prepare for an interview Be able to conduct self in an interview situation Be able to reflect on own performance following an interview situation --------------------- **Level 4 Time Management Course Course Curriculum Module 01: Difficult People and Their Difficult Behaviour Introduction Openly Hostile, Aggressive Behaviour Disguised Hostility: Passive-Aggressive Behaviour Passive Behaviour Module 02: Communicating With Difficult People Introduction Minimal Encouragers Reflective Listening Questions About Feelings Non-Verbal Communication Talking to Difficult People Module 03: Standing Up to Difficult People Introduction How to be Assertive Building the Confidence to be More Assertive Choosing How to Respond Module 04: A Quick Guide to the Seven Classically Difficult Types Hostile, Aggressive, Belligerent and Offensive Complainer, Grouches and the Sourpuss The Silent Unresponsive and the Quiet Ones The Super Agreeable: A Bit Like a Spaniel Puppy The Negativist The Know-All The Indecisive, The Ditherer, The Hesitant Module 05: Dealing with Bosses Who Drive You Barmy Introduction Mr Angry Never Let Them See You Sweat Module 06: Colleagues to Throttle Introduction Competition Crazy Rivals, Antagonists and Getting Personal It Is Always the Quiet Ones Module 07: Dealing With Impossible People Impossible People Critical, Impossible-to-Please Impossible People Persistently Negative Impossible People Drama Queens Self-Centred Impossible People Bullies How to Deal with Impossible People Module 08: The Temper Tantrum Type How to Spot a Temper Tantrum Type How Did Temper Tantrum Types Get That Way? How to Avoid Temper Tantrum Types Getting Temper Tantrum Types to Act Their Age --------------------- **Dealing With Difficult People Course Curriculum Module 1: Basics of Time Management What is Time Management? Importance of Time Management What are Time Management Skills? How to Improve Time Management Skills? Implications of Poor Time Management Module 2: Prioritize Your Time Managing Time & Goals Prioritizing Making Lists Managing Your Lists & Priorities Getting It Done Module 3: Organize Your Time Scheduling Project Schedules Module 4: Using Your Time Efficiently Managing Distractions Maintaining A Healthy Rhythm Module 5: Time Management in the Workplace Respecting Other People's Time Keeping Your Team Focused Keeping Your Boss Focused Committing to Personal Change Module 6: Time Management for Students Principles of Time Management for Students Module 7: Time Management Software The Future is Here Project Management Software Information Capture, Sharing, and Development Software Collaboration Software Personal Organization Software and To-Do List Managers Module 8: Create a Value-Based Time Management Plan Does the Way You Spend Your Time Truly Reflect Your Values? Are You Mistaken About Your Priorities? Why Aren't You Spending Time on the Important Stuff? Live a Value-Centered Life Assessment Method After completing each module of the Job Search Skills: Job Search Skills, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? The Level 2 Award in Job Search and Interview Skills is ideal for anyone who wants to learn how to apply for the job they want. Requirements There are no specific requirements for this Job Search Skills - Online Course because it does not require any advanced knowledge or skills. Students who intend to enrol in this course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Certificates Certificate of completion Digital certificate - Included

Unlock your potential in business writing with a focus on stock analysis articles. Learn to research, write, and present compelling business articles that not only inform but also command attention. This course is your step-by-step guide to mastering the art of persuasive and insightful business writing.

Elevate your real estate wholesaling game with this comprehensive masterclass. From property acquisition and analysis to negotiating with sellers and reducing risk, this course is a step-by-step guide to mastering every facet of the wholesaling business.

To provide a fundamental understanding of building services in the context of: The working environment The success of the core business The health and safety of the occupants Operating cost and environmental impact The optimisation of cost and value Strategies for continuous improvement DAY ONE 1 Building services fundamentals The function of services in commercial buildings and their importance to the core businessElectrical servicesLightingHeatingVentilation and air conditioningLiftsWater Understanding IT and communication systems Practical exercises 2 The provision of comfort and safety Statutory requirementsHealth and safety legislationControl of contractorsRisk assessmentFire precautionsLegionella, sick building and other risks Business requirementsUnderstanding user requirementsMatching systems to business needs Practical exercises 3 Getting the design right What the FM needs to know about design and its procurementSuccessful space planningRelationship between services, space planning and designGetting the brief rightSupplier selection and management Practical exercises DAY TWO 4 Operation and maintenance Why maintain?Maintenance contractsInput and output specificationsResource optionsContracts - principal elementsTendering - key stepsSelection criteriaOperational criteriaMaintenance trends Performance-based service provisionInput and output specificationsKPIs and thresholdsRisk containmentValue-add opportunitiesPerformance contract strategy Practical exercises 5 Contingency planning Being ready for the unexpected Identifying and reducing riskInternal risksExternal risksIdentifying threats at your site Managing riskProtective systemsOccupier obligationsFire managementTesting Practical exercises 6 Commissioning services systems Physical commissioning Common problems Typical costs Commissioning stages Continuous commissioning Energy efficiency and the scope for environmental improvement Practical exercises 7 Satisfying the occupants Obtaining and responding to feedbackWhen to get feedbackWhyHowWhat to do with it Practical exercises 8 'Air time' Sharing experience and addressing specific issues of interest to participants Course review Close

Duration 5 Days 30 CPD hours This course is intended for The audience includes implementers, developers, system administrators, project teams, database administrators and engine project technical teams. The audience also includes consultants that are looking to gain an understanding of Maximo Asset Management 7.6.0.x and the engine. Overview After completing this course, you should be able to perform the following tasks: List the components of Tivoli's process automation engine Understand Maximo modules and applications Understand Tivoli's Process Automation Engine Create the foundation data necessary for Maximo Asset Management Customize the engine database and applications Automate IBM Service Management applications using workflows Use the Maximo Work Centers Use the Integration Framework to import and export data This course is designed for anyone planning to use Maximo Asset Management and Tivoli?s process automation engine with one of the IBM System Management (ISM) products. It is a course that introduces you to the features and functions of both products. IBM Maximo Asset Management Overview This unit focuses on Maximo as an overall product and how Maximo assists companies with their asset management lifecycle. Tivoli Process Automation Engine This unit describes the functions of Tivoli?s process automation engine and introduces the products that are based on the engine. This unit also introduces Start Centers and basic navigation. Architecture and components This unit covers the architecture of Tivoli?s process automation engine. The various components that make up the system are described. The unit will address Java EE servers and the basic use of WebSphere© as it relates to the engine. The unit then covers the organization of the administrative workstation and system properties. The unit briefly describes the setup of the system for using attachments. Foundation Data This unit covers the creation of foundation data for Tivoli?s process automation engine. The foundation data is the software constructs that are necessary in the basic configuration of the product. These constructs include organizations, sites, locations, classifications, and various engine financial configurations. Security Security addresses the need to protect system resources from unauthorized access by unauthenticated users. Resources in the system are protected by Authentication and Authorization. Database architecture This unit illustrates the possible database configurations using the Database Configuration application. It also presents specific command lines that you can run to configure the changes made on the attributes of business objects using the Database Configuration application. Work Management Work Management is a collection of components and products that work together to form a powerful process and work management system. This unit provides a look at work management and focuses on using Work Management to generate, process, and complete work orders. Customizing an application This unit provides an overview of the Application Designer and Migration Manager. You will learn how to change, duplicate and create applications. You will learn the process to move from development, integration testing, user acceptance testing and moving to production. Automation This unit provides a high-level overview of key automation application programs and their functionality. It describes cron tasks, which are used to automate jobs in the system. The unit then discusses various communication tools in the system such as Communication Templates and the E mail Listener application. Finally, automated means of notification using escalations and actions are covered. Workflow This unit focuses on workflow. You learn about the Workflow Designer and its tools. You also learn how to modify an existing workflow and how to manage the included workflows. Reporting This unit provides an overview of the data analysis and reporting options that you can use in the system to analyze data. You create query by example (QBE) reports, result sets, key performance indicators (KPI), and query-based reports (QBRs). Students can optionally review Appendix A to learn how to create a simple enterprise report using Business Intelligence Reporting Tools (BIRT) designer. This report provides an example of how developers create more complex, widely used reports for users. Integration Framework In this unit, a high-level overview of the Integration Framework is provided. The Integration Framework architecture and components are described and basic configuration steps are described. The configuration and steps for loading and exporting data to and from the system are covered. You have the opportunity to practice them also. Budget Monitoring This unit provides information on a new feature introduced in Maximo 7.6.0.8, the Budget Monitoring application. In this application, you can create budget records to monitor transactions in a financial period. Inspection Tools and Tasks This unit introduces the new Inspection application. You can use the Inspections tools to create online inspection forms by using your desktop computer or laptop, and you can use the forms to complete an inspection by using your desktop computer, laptop, or tablet. Troubleshooting This unit focuses on troubleshooting as a systematic approach to solving a problem. The goal is to determine why something does not work as expected and to resolve the problem. It discusses the configuration of logging in the application. It also covers basic troubleshooting techniques, some important component logs, and information about obtaining help from Tivoli Support. Additional course details: Nexus Humans U5TR712 - IBM Maximo Asset Management - System Administration and Development v7.6x training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the U5TR712 - IBM Maximo Asset Management - System Administration and Development v7.6x course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

In this course, you will learn about the fundamentals of six Sigma methodology, a globally recognised standard for enhancing operational excellence. You will learn how to identify and eliminate process defects, reduce waste and optimise efficiency. This Course At A Glance Accredited by CPD UK Endorsed by Quality Licence Scheme Understand the fundamentals of six sigma and lean six sigma Gain knowledge about the history and methodology of lean six sigma and six sigma Know why focusing on quality is important Understand the DMAIC (define, measure, analyze, improve, and control) process Understand the fundamentals of the project charter Recognise the purpose and importance of the project charter Know how to write problem statements and goal statements Gain knowledge about the process of VOC capture Know how to design and monitor a data collection plan Identify the key YS, process stability and capability Know how to perform gap analysis and root cause analysis Learn how to develop and implement potential solutions Know how to create a SIPOC map, fishbone diagram and control charts Understand the application of the lean six sigma yellow belt through a case study Six Sigma - Yellow Belt Certification Course Overview This Six Sigma Yellow Belt Course is ideal for project managers or process improvement specialists who want to learn more about the Six Sigma Yellow Belt program in order to incorporate it within their organization or enhance their problem-solving skills. You will learn about the fundamentals of six sigma and lean six sigma, as well as their history and methodology. This course will help you comprehend the DMAIC (define, measure, analyze, improve, and control) process and construct a SIPOC (suppliers, inputs, process, outputs, customers) map that will enhance the quality of the outcomes that business procedures generate. Additionally, you will acquire the project charter designing knowledge and skills necessary to launch a successful project. Finally, you will engage in a case study that will educate you about the application of the lean six sigma yellow belt and help you become competent in process management. Upon successful completion of this course, you will acquire the knowledge and skills necessary to comprehend the quality standards for Six Sigma and Lean Six Sigma processes. Upon successful completion of this Six Sigma Yellow Belt Course, you will be equipped with various skills and knowledge regarding six sigma and lean management processes that will enable you to build a productive career in this field. Who should take this course? This Six Sigma Yellow Belt Course is primarily aimed at: Project managers Team leaders Quality managers Process improvement professionals Anyone working in the management sector Anyone interested to learn about Six Sigma and Lean However, this course is not restricted to any single profession or field of work. This course can also benefit anyone who wants to implement Six Sigma and Lean management within their organisation. Entry Requirements There are no academic entry requirements for this Six Sigma Yellow Belt Course, and it is open to students of all academic backgrounds. However, you are required to have a laptop/desktop/tablet or smartphone and a good internet connection. Assessment Method This Six Sigma Yellow Belt Course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%. Course Curriculum Introduction Introduction What is The Purpose of This Course Fundamentals Of Lean Six Sigma Quality What is Quality Why a Focus on Quality is Important The 7 Tools of Quality Lean What is Lean History of Lean VA vs. NVA Creating Value Process Six Sigma What is Six Sigma History of Six Sigma Good Quality vs. Six Sigma Quality Six Sigma in Action Belts & Roles DMAIC Overview Y = f(x) Pre-Project Activities Tollgate Scenario Define Purpose of Define Project Charter Project Charter: Project Name Project Charter: Problem Statement Project Charter: Business Case Project Charter: Goals Statement Project Charter: Scope Project Charter: Roles Project Charter: Timeline Project Plan Stakeholder Analysis Communication Plan SIPOC Mapping VOC Capture VOC Capture: Who is Our Customer VOC Capture: Interviews VOC Capture: Point of Use Observation VOC Capture: Focus Groups VOC Capture: Surveys VOC Capture: Kano Analysis VOC Capture: CTQ Tree Define Tollgate Measure Purpose of Measure Map Out The Process Data Collection Plan Data Collection Identify The Key Ys MSA Check Process Stability & Capability Measure Tollgate Analyse Purpose of Analyse Root Cause Analysis: An Introduction RCA: Fishbone Diagram RCA: 5 Whys Identify The Key Xs Control Impact Matrix Analyse The Process Gap Analysis Analyse Tollgate Improve Purpose of Improve Develop Potential Solutions Solution Selection: An Introduction SS: Solution Selection Matrix SS: Multivoting Pilot Test Implementation Plan Implement Solution Map New Process Improve Tollgate Control Purpose of Control Control Plan Control Measures Control Charts Documentation Update Benefits Realisation Close Project Case Study Case Study Example of LSS YB Being Deployed Close Out Review of Key Learnings Hints and Tips Exam Thank You Supplementary Resources Supplementary Resources - Six Sigma - Yellow Belt Certification Assessment Assessment - Six Sigma - Yellow Belt Certification Recognised Accreditation CPD Certification Service This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field. Quality Licence Scheme Endorsed The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees.     Certificate of Achievement Endorsed Certificate from Quality Licence Scheme After successfully passing the MCQ exam you will be eligible to order the Endorsed Certificate by Quality Licence Scheme. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees. There is a Quality Licence Scheme endorsement fee to obtain an endorsed certificate which is £65. Certificate of Achievement from Lead Academy After successfully passing the MCQ exam you will be eligible to order your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. Certificate can be obtained in PDF version at a cost of £12, and there is an additional fee to obtain a printed copy certificate which is £35.   FAQs Is CPD a recognised qualification in the UK? CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD-certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Are QLS courses recognised? Although QLS courses are not subject to Ofqual regulation, they must adhere to an extremely high level that is set and regulated independently across the globe. A course that has been approved by the Quality Licence Scheme simply indicates that it has been examined and evaluated in terms of quality and fulfils the predetermined quality standards. When will I receive my certificate? For CPD accredited PDF certificate it will take 24 hours, however for the hardcopy CPD certificate takes 5-7 business days and for the Quality License Scheme certificate it will take 7-9 business days. Can I pay by invoice? Yes, you can pay via Invoice or Purchase Order, please contact us at info@lead-academy.org for invoice payment. Can I pay via instalment? Yes, you can pay via instalments at checkout. How to take online classes from home? Our platform provides easy and comfortable access for all learners; all you need is a stable internet connection and a device such as a laptop, desktop PC, tablet, or mobile phone. The learning site is accessible 24/7, allowing you to take the course at your own pace while relaxing in the privacy of your home or workplace. Does age matter in online learning? No, there is no age limit for online learning. Online learning is accessible to people of all ages and requires no age-specific criteria to pursue a course of interest. As opposed to degrees pursued at university, online courses are designed to break the barriers of age limitation that aim to limit the learner's ability to learn new things, diversify their skills, and expand their horizons. When I will get the login details for my course? After successfully purchasing the course, you will receive an email within 24 hours with the login details of your course. Kindly check your inbox, junk or spam folder, or you can contact our client success team via info@lead-academy.org

Develop more advanced training skills such as expert presentation, facilitation and coaching skills. Course overview Duration: 2 days (13 hours) This workshop is for people who want to take their personal skills as a trainer to the next level. It builds on the Underscore Level 1 Train the Trainer course.  In this Level 2 course delegates will develop more advanced training skills such as expert presentation, facilitation and coaching skills. In the modern world learning is often delivered in blended learning formats and this course will introduce delegates to the challenges of blended learning and how to introduce a range of delivery methods into programmes. Attendees will learn how to write more complex learning plans and integrate different methods and media into their plans. Objectives  By the end of the course you will be able to: Describe your Personal Training Style Explain how personality affects communication styles Use techniques to read delegates and adapt communications for greater impact Recognise the ‘games people play’ and how to deal with difficult behaviour Use techniques to establish credibility and enhance your reputation Identify the right approach to take when faced with a range of challenges Use advanced Presentation Skills Use facilitation and coaching skills for experiential workshops Use modern Training Methods and Media Deliver memorable training Note: Delegates attending this programme will be asked to complete an online psychometric in advance of attending the programme in order to help understand personal training styles Content Understanding your Personal Training Style Receive feedback from online Psychometric Understand personal training styles Understand personal communication and working style Understand the impact this has on audience Learn how to adapt your style for greater impact Growing your reputation as a trainer Your Training Persona Training Confidence Training Reputation Trainer Brand Understand the ‘Games People Play’ An introduction to Transactional Analysis (TA) for Trainers Using TA to:Contract for learningUnderstand Trainee AudienceUnderstand interpersonal stylesUnderstand working and thinking stylesWorking in groupsCreativity and innovation Developing deeper Trainer Skills Presentation Magic – making your presentations more effective Facilitation skills for workshops Coaching skills for classrooms and virtual training Delivering experiential workshops Modern Training Methods and Media Incorporating blended learning into your programmes Using Social Learning Using Videos Using Virtual Tools Using CBT and e-learning Pre-course work 1: Complete and online Psychometric Pre-course work 2: Deliver and record a 5-10-minute training session in your workplace on your phone and bring it with you Note: there is an option to have addition 1 hour coaching for delegates to support workplace learning after the course.