10575 Communication courses in Cardiff delivered Online

Level 6 Diploma in Health and Social Care Certificate Online Are you looking for a rewarding career that will allow you to help people succeed in their daily lives? Are you considering a career as a nurse, paramedic, health visitor, or social worker? Are you looking for a way to break into the healthcare industry? If this is the case, the Level 6 Diploma in Health and Social Care Certificate can assist you in developing skills and knowledge that will propel your career forward and open doors to enticing opportunities! Individuals who complete the Level 6 Diploma in Health and Social Care Certificate will have the knowledge, understanding, and skills necessary to succeed in senior management positions in the health and social care: health and social care sector. Students can demonstrate their abilities by producing evidence from their work activities to meet national occupational standards. Through this Level 6 Diploma in Health and Social Care: Health and Social Care Certificate course, learners will acquire care management skills in the health and social care: health and social care sector. The primary goal of this Level 6 Diploma in Health and Social Care Certificate course is to explore key concepts of professional and ethical practice, care delivery, care management, and personal and professional development. In addition, learners in this Level 6 Diploma in Health and Social Care: Health and Social Care Certificate course will develop the academic and professional practice to assist health and social care: health and social care services. Enrol in our Level 6 Diploma in Health and Social Care Certificate today and make a life-changing decision, gaining the knowledge you need to transform your career. Main Course: Level 6 Diploma in Health and Social Care Management Free Courses included with Health and Social Care: Health and Social Care Course Course 01: Care Certificate Course 02: Dementia Training Course 03: Healthcare Assistant Course 04: Legionella and Legionnaires' Disease Awareness Training Course Special Offers of this Health and Social Care: Health and Social Care Course: This Health and Social Care: Health and Social Care Course includes a FREE PDF Certificate. Lifetime access to this Health and Social Care: Health and Social Care Course Instant access to this Health and Social Care: Health and Social Care Course 24/7 Support Available to this Health and Social Care: Health and Social Care Course [ Note: Free PDF certificate as soon as completing Health and Social Care: Health and Social Care Course] Level 6 Diploma in Health and Social Care Certificate Online This Level 6 Diploma in Health and Social Care: Health and Social Care Certificate course consists of 13 modules. Course Curriculum of Level 6 Diploma in Health and Social Care Certificate Module 01: A Quick Overview of Health and Social Care Module 02: Understanding Healthcare Module 03: Understanding Social Care Module 04: The UK Health System Module 05: Care and Support Planning Module 06: Person-Centred Care Module 07: Communication in Health and Social care Module 08: Developing Effective Communication Skills Module 09: Developing Listening Skills Module 10: Working in Health and Social Care; Promoting Equality, Diversity and Rights Module 11: Health and Safety Responsibilities Module 12: Safeguarding in Social Care Module 13: Identifying Social Risk and Needs in Health Care Assessment Method of Level 6 Diploma in Health and Social Care Certificate After completing Level 6 Diploma in Health and Social Care: Health and Social Care Certificate Course, you will get quizzes to assess your learning. You will do the later modules upon getting 60% marks on the quiz test. Apart from this, you do not need to sit for any other assessments. Certification of Level 6 Diploma in Health and Social Care Certificate After completing the Level 6 Diploma in Health and Social Care: Health and Social Care Certificate Course, you can instantly download your certificate for FREE. The hard copy of the certification will also be delivered to your doorstep via post, which will cost £13.99. Who is this course for? Level 6 Diploma in Health and Social Care Certificate Online This Level 3 Award in Health and Social Care: Health and Social Care Course is ideal for people who want to work in Health and Social Care: Health and Social Care or are already working and want to improve their knowledge and skills. Special Note: Our Level 6 Diploma in Health and Social Care: Health and Social Care Certificate Course is not a regulated course. If You want to get qualified, you can consider following options: Level 3 Award in Health and Social Care (VRQ) Level 3 Certificate in Health and Social Care (VRQ) NVQ health and social care level 2 NVQ health and social care level 3 NVQ health and social care level 4 NVQ health and social care level 5 NVQ health and social care Level 3 Diploma in Health and Social Care Level 4 Diploma in Health and Social Care Level 4 Diploma in Health and Social Care Management Level 5 Diploma in Health and Social Care Management Level 6 Diploma in Health and Social Care Management Level 7 Diploma in Health and Social Care Management Requirements Level 6 Diploma in Health and Social Care Certificate Online To enrol in this Level 3 Award in Health and Social Care Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our Level 3 Award in Health and Social Care Course. Be energetic and self-motivated to complete our Level 3 Award in Health and Social Care Course. Basic computer Skill is required to complete our Level 3 Award in Health and Social Care: Health and Social Care Course. If you want to enrol in our Level 3 Award in Health and Social Care: Health and Social Care Course, you must be at least 15 years old. Career path Level 6 Diploma in Health and Social Care Certificate Online This comprehensive Level 6 Diploma in Health and Social Care: Health and Social Care Certificate Course can help you get a rewarding job working in residential care homes, nursing homes, day centres, children's centres, health centres, supported housing, respite care, residential schools, or even special schools.

Whether you're starting your admin career or pivoting into office support roles, the Receptionist and Administrative Assistant Mini Bundle delivers a job-ready combination of skills in Administrative Assistant, Microsoft Word, Microsoft Outlook, HR, and IT. If you're hoping to get noticed—and hired—by companies that value organised, tech-savvy professionals, this bundle is your competitive edge. Built to boost your CV and employer confidence, it’s priced to suit jobseekers and delivers high-return skills in less time than you'd expect. Description The role of Administrative Assistant is no longer basic—it’s strategic. And that’s why this Receptionist and Administrative Assistant Mini Bundle starts there. It's not just about handling paperwork anymore—it's about mastering core admin processes. With Microsoft Word and Microsoft Outlook both appearing in job listings across every major admin role, this bundle ensures you’re not just capable, but confident and current. Adding HR into the mix gives you that professional polish employers love—HR is often overlooked in receptionist roles, but it’s an undeniable asset when working with staff, scheduling, and onboarding. IT brings it all together, because technical competence is no longer a bonus—it’s an expectation. Receptionists are no longer just faces at the front desk—they're digital organisers, calendar managers, and workflow coordinators. This bundle ensures you don’t just meet expectations—you surpass them. The Receptionist and Administrative Assistant Mini Bundle is your toolkit for turning job ads into job offers. Don't let an opportunity pass you by—start now and make every skill count. FAQ Q: What types of jobs will this qualify me for? A: Administrative Assistant, Receptionist, HR Assistant, Office Support, and Executive PA. Q: Do I really need Microsoft Outlook? A: Yes. It’s essential for managing calendars, emails, and internal communication. Q: Is IT knowledge really necessary for receptionist roles? A: Absolutely. IT is essential in modern offices—even front desk roles rely on it. Q: Is this bundle suited to career changers? A: Yes. It’s designed to get anyone job-ready—fast. Q: How will HR training help in admin jobs? A: HR gives you insight into internal processes—making you more versatile and promotable. Q: Is this recognised by employers? A: Employers love to see Administrative Assistant, Microsoft Word, Microsoft Outlook, HR, and IT on a CV. Q: Will this help me land temp and permanent jobs? A: Both. The skills apply across all contract types. Q: Is it good value? A: Without a doubt. You’re getting five critical admin and reception skills in one bundle.

The Quality Assurance (QA) Management Mini Bundle is your career boost if you're aiming for roles that demand high attention to detail, clear communication, and operational discipline. With a sharp focus on Quality Assurance, Logistics and Transportation, Purchasing and Procurement, Telephone Etiquette, and Negotiation Skills, this bundle is designed to make you hireable—fast. Employers are looking for versatile candidates who can balance compliance, customer interaction, and supply chain dynamics. This bundle signals that you're prepared with Quality Assurance, Logistics and Transportation, Purchasing and Procurement, Telephone Etiquette, and Negotiation Skills that hiring managers love to see. Description You don’t need to be told how competitive QA and operations roles are. Every hiring manager is looking for more than just one-dimensional experience. They want cross-functional professionals trained in Quality Assurance, Logistics and Transportation, Purchasing and Procurement, Telephone Etiquette, and Negotiation Skills. From managing product flow in Logistics and Transportation, to mastering sourcing through Purchasing and Procurement, to smoothing client calls with top-tier Telephone Etiquette, to closing deals using strong Negotiation Skills—this bundle shows you’ve got it all. And of course, it’s anchored by rock-solid Quality Assurance expertise. This isn't just about ticking boxes. It’s about transforming into a candidate who naturally brings Quality Assurance, Logistics and Transportation, Purchasing and Procurement, Telephone Etiquette, and Negotiation Skills into any work scenario. Think of the roles: QA analyst, procurement officer, operations coordinator, supply chain assistant, customer service rep. All need Quality Assurance, Logistics and Transportation, Purchasing and Procurement, Telephone Etiquette, and Negotiation Skills. Don’t wait until those roles are filled. FAQ Q: What roles is this bundle best for? A: Perfect for QA jobs, operations, logistics, procurement, and client-facing roles. If a job ad mentions Quality Assurance, Logistics and Transportation, Purchasing and Procurement, Telephone Etiquette, or Negotiation Skills—this is for you. Q: Is this bundle beginner-friendly? A: Yes. You don’t need prior experience to start benefiting from skills in Quality Assurance, Logistics and Transportation, Purchasing and Procurement, Telephone Etiquette, and Negotiation Skills. Q: Will I really use all five skills in one role? A: Absolutely. Modern roles require agility. Quality Assurance, Logistics and Transportation, Purchasing and Procurement, Telephone Etiquette, and Negotiation Skills overlap more than ever. Q: What’s the value of this bundle compared to separate courses? A: Enrolling in this bundle saves you from chasing individual certifications in Quality Assurance, Logistics and Transportation, Purchasing and Procurement, Telephone Etiquette, and Negotiation Skills. It’s one powerful, efficient step forward.

Getting Started The BSc in Early Childhood Studies programme provides a comprehensive education on child development, education, and care. It equips students with the knowledge and skills necessary to work effectively with young children and their families in various educational and childcare settings. This programme establishes a strong foundation for early childhood education and advocacy careers. The BSc (Hons) Early Childhood Studies programme delivers a dynamic educational experience for students aspiring to engage in early childhood education and development. This undergraduate degree programme strongly emphasises comprehending the critical stages of early childhood, spanning from infancy to primary school age. It delves into the multitude of factors that influence a child's growth and learning. Throughout the programme, students are exposed to a wide array of topics, including child psychology, early education pedagogy, child health and well-being, and the socio-cultural influences on early childhood development. The curriculum is thoughtfully crafted to nurture a deep understanding of the unique needs and challenges faced by young children and their families, equipping graduates with the knowledge and skills necessary to impact the field positively. Anglia Ruskin University's BSc (Hons) Early Childhood Studies programme offers a supportive learning environment with experienced faculty and access to cutting-edge research. Graduates from this programme are well-prepared for a diverse range of career opportunities in early childhood education, social services, child advocacy, and more. It serves as a solid foundation for individuals passionate about nurturing and shaping the future of our youngest learners. The programme comprises two phases; the first is the Qualifi Level 4 and 5 Diploma in Early Learning and Childcare, awarded by Qualifi and delivered by the School of Business and Technology London. The second phase is the BSc (Hons) in Early Childhood Studies Top Up, awarded and delivered 100% online by Anglia Ruskin University. At Anglia Ruskin University, you will study through Canvas, a world-class online Learning Management System (LMS), accessed from your phone, pc or tablet at home or on the move. Canvas provides instant access to study materials, forums, and support from tutors and classmates, as well as enabling easy submission of your assignments. After successfully completing your studies, you'll be invited to attend a graduation ceremony on campus at Anglia Ruskin University. If attending the ceremony in person is not possible, we'll arrange to send your certificate to you. School of Business and Technology London partners with Chestnut Education Group to promote this programme. About Awarding Body Anglia Ruskin University began in 1858 as the Cambridge School of Art founded by William Beaumont. It was then merged with the Cambridge shire College of Arts and Technology and the Essex Institute of Higher Education and was renamed Anglia Polytechnic. It was then given university status in 1992 and renamed Anglia Ruskin University in 2005. The university has campuses in the UK (Cambridge, Chelmsford, London and Peterborough), as well as they are partnered with institutions around the world including Berlin, Budapest, Trinidad, Singapore and Kuala Lumpur. Assessment Assignments and Project No examinations Entry Requirements A Level or Equivalent Minimum 1 Year of experience in Early Learning and Childcare. Further, candidates are also required to demonstrate their English language proficiency. Learners must request before enrolment to interchange unit(s) other than the preselected units shown in the SBTL website because we need to make sure the availability of learning materials for the requested unit(s). SBTL will reject an application if the learning materials for the requested interchange unit(s) are unavailable. Learners are not allowed to make any request to interchange unit(s) once enrolment is complete. Structure Phase 1 - Qualifi Level 4 and 5 Diploma in Early Learning and Childcare Programme structure Level 4 The Qualifi Level 4 Diploma in Early Learning and Childcare comprises 9 units. To obtain the Diploma, learners must complete all mandatory units, earning 34 credits. Additionally, they should select at least 6 credits from the optional units. A total of 40 credits is necessary for Diploma completion, along with at least 30 hours of teaching practice. Mandatory units:  Child development and enabling children to learn Reference No: J/650/0974 Credit: 9 || TQT: 90 This unit aims to equip learners with a comprehensive understanding of diverse early years pedagogical approaches influencing holistic learning in babies and children aged from birth to five years. It delves into local statutory planning and monitoring requisites. Learners will also explore leadership, mentoring, and managerial skills. The unit emphasises comprehending how babies and young children learn and translating theory into practical application. Additionally, it examines developmental disparities, the potential for developmental delays, the impacts of transitions, and how children learn in various environments. It empowers learners with proficiency in utilising observation, Assessment, and planning to foster children's development. To demonstrate their assimilated knowledge, learners must integrate it into their day-to-day responsibilities with children aged from birth to five years and document practice modifications in their setting via a portfolio. Physical activity and nutrition co-ordination (PANCo) in early years Reference No: K/650/0975 Credit: 6 || TQT: 60  In this unit, learners will grasp the advantages of physical activity and the significance of a balanced diet for the health and well-being of babies, children, and their families. They should consider statutory framework mandates and national, local, and international initiatives, advice, and perspectives relevant to health and well-being.  Supporting children with additional needs Reference No: J/650/0992 Credit: 4 || TQT: 40 This unit endeavours to enhance the leadership and management capabilities of the Special Educational Needs Coordinator (SENCO) in effectively guiding best practices for children with Special Educational Needs and Disabilities (SEND) and their families. Partnership working in early years settings Reference No: L/650/0976 Credit: 6 || TQT: 60 This unit seeks to assist learners in comprehending the legal obligations associated with collaborating with families. It emphasises the positive impact of effective partnerships with other professionals on the well-being and development of babies and children. Learners will also delve into the varied needs of families and strategise ways to surmount potential obstacles to successful partnership working. Implementing and evaluating change through a research project Reference No: M/650/0977 Credit: 6 || TQT: 60 This unit mandates learners to devise, execute, and assess change about a chosen theme, accomplished through a modest research endeavour. Learners will also grasp the ethical considerations integral to research. The chosen theme, subject to agreement with the assessor, enables learners to introspect on their practices, employ current research to propose enhancements within their setting, put these proposals into action, and report on their outcomes. Legal requirements in Childcare Reference No: R/650/0978 Credit: 3 || TQT: 30 This unit encompasses the necessary knowledge and understanding regarding health and safety, equality and inclusion, the Welfare Requirements of the Early Years Foundation Stage, Employment Rights, and Special Educational Needs, including Looked Children. It also addresses the preparations for Ofsted inspections, the formulation of policies and procedures, and the utilisation of information to oversee the quality of the setting's practices. Optional Units Assessing and planning for children's changing developmental needs Reference No: T/650/0979 Credit: 6 || TQT: 60 This unit's objective is to equip learners with the knowledge, comprehension, and skills required to conduct observations for assessing and planning for children's evolving developmental needs over an extended duration, commonly referred to as a longitudinal study. The study is to be conducted over six months. Caring for babies Reference No: D/650/0980 Credit: 6 || TQT: 60 This unit fosters the knowledge, understanding, and skills necessary to care for infants aged 0-18 months. Caring for children through play out of school Reference No: F/650/0981 Credit: 6 || TQT: 60 This unit aims to cultivate the knowledge, understanding, and skills required to provide care for children and young people outside of regular school hours and during school holidays. Level 5 The Qualifi Level 5 Diploma in Early Learning and Childcare comprises 10 units. To attain the diploma, learners must finish all mandatory units for 96 credits. Additionally, they must select a minimum of 24 credits from optional units. In total, a minimum of 120 credits must be achieved, along with 100 hours of teaching practice. Mandatory units: Management of children's care Reference No: H/650/0982 Credit: 20 || TQT: 200 This unit aims to provide learners comprehensive knowledge and comprehension of theories, principles, and models pertinent to early learning and childcare. Learners will apply these concepts, deepening their grasp of communication and Assessment in this context. The unit will additionally encompass the utilisation of theories and models for specialised curriculum development and the application of theories and models for reflective practice. Children's well-being and resilience Reference No: J/650/0983 Credit: 26 || TQT: 260  This unit strives to equip learners with the knowledge, understanding, and skills essential for comprehending and nurturing children's well-being and resilience. This encompasses appreciating each child as an individual and ensuring inclusive treatment for all. Positive behaviour in early years Reference No: K/650/0984 Credit: 20 || TQT: 200 This unit's objective is to give learners the necessary knowledge, understanding, and skills for formulating and executing strategies and policies to promote positive behaviour in children. Child development and communication skills in early years Reference No: L/650/0985 Credit: 30 || TQT: 300 This unit aims to enhance learners' comprehension of the anticipated trajectory of children's development and the factors that impact it. Specifically, it seeks to deepen learners' understanding of how children's communication skills progress from birth to 7 years old.   OPTIONAL UNITS Managing children's holistic development in early years Reference No: M/650/0986 Credit: 16 || TQT: 160 The goal of this unit is to enable learners to effectively strategise and oversee the comprehensive development of children, tailored to their specific requirements. Learners will assess strategies for enhancing literacy and numeracy and implement theoretical approaches in their professional practice. Developing children's literacy skills Reference No: R/650/0987 Credit: 16 || TQT: 160 This unit aims to empower learners to foster children's literacy skills. Developing children's mathematical skills Reference No: T/650/0988 Credit: 8 || TQT: 80 This unit aims to enable learners to enhance children's mathematical skills. Safeguarding in early years Reference No: Y/650/0989 Credit: 16 || TQT: 160 This unit aims to cultivate learners' comprehension of the role and extent of safeguarding in early years education and the policies and procedures for enacting safeguarding protocols. Health and safety in the early years Reference No: F/650/0990 Credit: 8 || TQT: 80 This unit aims to foster learners' knowledge and comprehension of the early years education's pertinent health and safety prerequisites. It further aims to equip them with the capability to implement policies and processes related to health and safety. Special Educational Needs and Disability (SEND) in early years Reference No: H/650/0991 Credit: 8 || TQT: 80 This unit seeks to enhance the learner's knowledge and comprehension of the legislation about children with Special Educational Needs and Disabilities (SEND) and the measures in place to address additional needs in early years education.   Phase 2 - BSc (Hons) in Early Childhood Studies Programme structure Early Childhood Leadership and Management Children's Rights Interdisciplinary Perspectives Leading Change in Early Childhood Contexts Early Childhood Graduate Competencies Undergraduate Major Project Delivery Methods The programme comprises two phases; the first is the Qualifi Level 4 and 5 Diploma in Early Learning and Childcare, awarded by Qualifi and delivered by the School of Business and Technology London. The School of Business and Technology London offers flexible learning methods, including online and blended learning, allowing students to choose the mode of study that suits their preferences and schedules. The programme is self-paced and facilitated through an advanced Learning Management System. Students can easily interact with tutors through the SBTL Support Desk Portal System for course material discussions, guidance, assistance, and assessment feedback on assignments. School of Business and Technology London provides exceptional support and infrastructure for online and blended learning. Students benefit from dedicated tutors who guide and support them throughout their learning journey, ensuring a high level of assistance. The second phase is the BSc (Hons) in Early Childhood Studies Top Up, awarded and delivered 100% online by Anglia Ruskin University. At Anglia Ruskin University, you will study through Canvas, a world-class online Learning Management System (LMS), accessed from your phone, pc or tablet at home or on the move. Canvas provides instant access to study materials, forums, and support from tutors and classmates, as well as enabling easy submission of your assignments. After successfully completing your studies, you'll be invited to attend a graduation ceremony on campus at Anglia Ruskin University. If attending the ceremony in person is not possible, we'll arrange to send your certificate to you. School of Business and Technology London partners with Chestnut Education Group to promote this programme. Resources and Support School of Business & Technology London is dedicated to offering excellent support on every step of your learning journey. School of Business & Technology London occupies a centralised tutor support desk portal. Our support team liaises with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receives a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and streamline all the support processes efficiently. Quality learning materials made by industry experts is a significant competitive edge of the School of Business & Technology London. Quality learning materials comprised of structured lecture notes, study guides, practical applications which includes real-world examples, and case studies that will enable you to apply your knowledge. Learning materials are provided in one of the three formats, such as PDF, PowerPoint, or Interactive Text Content on the learning portal. How does the Online Learning work at SBTL? We at SBTL follow a unique approach which differentiates us from other institutions. Indeed, we have taken distance education to a new phase where the support level is incredibly high.Now a days, convenience, flexibility and user-friendliness outweigh demands. Today, the transition from traditional classroom-based learning to online platforms is a significant result of these specifications. In this context, a crucial role played by online learning by leveraging the opportunities for convenience and easier access. It benefits the people who want to enhance their career, life and education in parallel streams. SBTL's simplified online learning facilitates an individual to progress towards the accomplishment of higher career growth without stress and dilemmas. How will you study online? With the School of Business & Technology London, you can study wherever you are. You finish your program with the utmost flexibility. You will be provided with comprehensive tutor support online through SBTL Support Desk portal. How will I get tutor support online? School of Business & Technology London occupies a centralised tutor support desk portal, through which our support team liaise with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receive a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and to streamline all the support process efficiently. Learners should expect to receive a response on queries like guidance and assistance within 1 - 2 working days. However, if the support request is for assessment feedback, learners will receive the reply with feedback as per the time frame outlined in the Assessment Feedback Policy.

Duration 1 Days 6 CPD hours This course is intended for This course is intended for individuals who want to improve their phone skills. Overview Upon successful completion of this course, students will be more confident in handling the phone, resulting in new customers while retaining current clientele. In this course, students will learn about different types of calls and the etiquette associated with them. Getting Started Housekeeping Items Pre-Assignment Review Workshop Objectives The Parking Lot Action Plan Aspects of Phone Etiquette Phrasing Tone of Voice Speaking Clearly Listen to the Caller Case Study Using Proper Phone Language Please and Thank You Do Not Use Slang Avoid Using the Term ?You? Emphasize What You Can Do, Not What You Can?t Case Study Eliminate Phone Distractions Avoid Eating or Drinking Minimize Multi-Tasking Remove Office Distractions Do Not Let Others Interrupt Case Study Inbound Calls Avoid Long Greeting Messages Introduce Yourself Focus on Their Needs Be Patient Case Study Outbound Calls Be Prepared Identify Yourself and Your Company Give Them the Reason for the Call Keep Caller Information Private Case Study Handling Rude or Angry Callers Stay Calm Listen to the Needs Never Interrupt Identify What You Can Do For Them Handling Interoffice Calls Transferring Calls Placing Callers on Hold Taking Messages End the Conversation Case Study Handling Voicemail Messages Ensure the Voice Mail Has a Proper Greeting Answer Important Messages Right Away Ensure Messages are Delivered to the Right Person When Leaving A Message for Others... Case Study Methods of Training Employees Group Training One-on-One Training Peer Training Job Shadowing Case Study Correcting Poor Telephone Etiquette Screening Calls Employee Evaluations Peer Monitoring Customer Surveys Case Study Wrapping Up Words From The Wise Review Of The Parking Lot Lessons Learned Recommended Reading Completion Of Action Plans And Evaluations

Risk Management & Outsourcing School Excursions, Camps & Activities Do you contract out school camps, excursions or international tours? If so, you need to understand what risks you've transferred & what risks you've retained. This course steps you through exactly what you need to know when contracting something out.

Level 4 QLS Endorsed Course | Endorsed Certificate Included | Plus 5 Career Guided Courses | CPD Accredited

Course Overview This course offers a comprehensive introduction to the role of estate agents, focusing on key industry skills and knowledge. Learners will gain an in-depth understanding of the property market, various types of estate agents, and the steps involved in buying, selling, and letting properties. The course also highlights the importance of negotiation, valuation, and regulation within the estate agency sector, equipping learners with the tools required to succeed in a competitive industry. By the end of the course, learners will have the practical skills and confidence to embark on a career in estate agency, whether in sales or lettings. Course Description Throughout this course, learners will explore core estate agent functions, including property listing, negotiation, valuation, and selling techniques. The course will cover different estate agent specialisms, such as sales, lettings, and property management, along with the technology used in the industry. Additionally, learners will gain a strong understanding of the regulatory environment governing estate agents in the UK. They will learn about market trends, customer service skills, and effective communication, equipping them with the expertise necessary to excel in the sector. The curriculum ensures that learners are well-prepared for the challenges of the real estate industry, with clear, actionable steps for career progression. Course Modules Module 01: Estate Agent: An Introduction Module 02: Different Types of Estate Agents Module 03: Getting Started on the Job Module 04: Listing Property - Finding the Sellers Module 05: Valuation Process Module 06: Negotiating as Estate Agent Module 07: Selling Property - Finding the Buyers Module 08: Letting Property Module 09: Technology for Estate Agents Module 10: Regulation of Estate Agents (See full curriculum) Who is this course for? Individuals seeking to start a career in estate agency. Professionals aiming to advance in the property market. Beginners with an interest in property sales and lettings. Those looking to understand the regulatory framework of estate agents. Career Path Estate Agent Property Manager Lettings Agent Property Valuer Real Estate Consultant Sales and Lettings Negotiator

Course Overview The Traffic Marshal course is designed to equip learners with the essential knowledge required to operate safely and effectively in environments where vehicle and pedestrian movement must be coordinated. Covering key principles of traffic control, risk assessment, and vehicle signalling, this course aims to enhance site safety and improve communication between vehicle operators and marshals. Learners will gain insight into traffic management systems and reversing procedures, allowing them to perform their role with confidence and competence. By the end of the course, participants will understand the legal responsibilities and health and safety standards associated with traffic marshalling. This training provides a recognised foundation for those looking to work in construction, logistics, and other vehicle-heavy environments. Course Description This course delves into the core responsibilities of a Traffic Marshal, offering a structured approach to traffic management and safety awareness. Through comprehensive learning modules, participants will explore the processes involved in directing vehicles, managing temporary traffic setups, and identifying potential hazards. Emphasis is placed on reversing techniques, vehicle signalling, and conducting traffic risk assessments in line with current health and safety guidelines. Learners will also examine how to support site operations by ensuring compliance with regulatory practices. Ideal for both newcomers and professionals, this course delivers essential training that aligns with industry expectations for safe vehicle movement and operational coordination in diverse workplace settings. Course Modules Module 01: Introduction to Traffic Marshalling Module 02: Traffic Management Module 03: Temporary Traffic Control Module 04: Traffic Risk Assessment Module 05: Vehicle Signaling Module 06: Reversing Vehicles Module 07: Health and Safety (See full curriculum) Who is this course for? Individuals seeking to work in vehicle coordination and site logistics. Professionals aiming to enhance safety knowledge for construction or industrial environments. Beginners with an interest in site safety and traffic control operations. Employers requiring qualified staff to manage vehicle movement on-site. Career Path Traffic Marshal Site Safety Officer Construction Site Coordinator Logistics Supervisor Vehicle Banksman Health and Safety Assistant

Operations Management and Business Systems The Operations Management and Business Systems course gives you the skills to manage and improve how a business runs. You will learn how to plan, organise, and control operations to increase efficiency. This course covers everything from supply chain and project planning to managing people, time, and stress at work. You'll also learn how to write better at work and communicate clearly. Whether you work in a small business or a large company, this course helps you handle tasks better and lead with confidence. Course Curriculum Module 01: Introduction to Operations Management Module 02: Project Management Module 03: Business Development and Succession Planning Module 04: Process Management Module 05: Supply Chain Management Module 06: Planning & Forecasting Operations Module 07: Procurement & Purchasing Management Module 08: Manufacturing & Delivery Operations Module 09: Quality Management Module 10: Managing Risk and Recovery Module 11: Performance Management Module 12: Talent Management Module 13: Communication Skills Module 14: Negotiation Techniques Module 15: Conflict Management Module 16: Stress Management Module 17: Time Management Module 18: Business Environment Module 19: Business Writing Skills (Learn more about this online course)