10502 Communication courses in Cardiff delivered Online

For those with their sights on more than shelf stacking, the Retail Management Diploma Mini Bundle offers essential training in Retail Management, Telephone Etiquette, Negotiation Skills, Six Sigma, and Supply Chain Management—all from a screen, not a stockroom. From the moment you pick up the phone to the point a product hits the shelf, this bundle walks you through how smarter management gets better results. Ideal for those interested in leading retail teams, refining processes, and speaking with confidence—without needing a barcode scanner to make a point. Learning Outcomes: Learn structured Retail Management for efficient store operations. Apply professional Telephone Etiquette for customer communication. Use Negotiation Skills to improve supplier or staff discussions. Understand Six Sigma methods for reducing waste and errors. Gain insight into effective Supply Chain Management practices. Build leadership confidence with focused retail-based knowledge. Who is this Course For: Managers wanting to fine-tune Retail Management processes. Professionals learning to lead with solid Negotiation Skills. Retail staff needing clearer Telephone Etiquette guidance. Anyone managing inventory or Supply Chain Management. Learners curious about using Six Sigma in retail settings. Aspiring leaders seeking retail-specific online training. Supervisors building broader store process knowledge. Staff working across multiple retail departments or roles. Career Path: Retail Manager – £30,000 average UK salary Inventory Analyst – £32,500 average UK salary Supply Chain Coordinator – £31,000 average UK salary Retail Operations Manager – £35,000 average UK salary Six Sigma Analyst – £36,000 average UK salary Assistant Store Manager – £28,000 average UK salary

Being a prison officer is less about shouting and more about structure. This mini bundle sets the stage for those preparing to step into the correctional field, covering communication, security management, leadership basics, and a crash course in criminal psychology—without needing a detective hat. You’ll explore problem solving, team dynamics, and behavioural insight, all aligned to the foundational demands of modern custodial roles. Whether you’re planning ahead or already on the path, this bundle covers the must-know areas without the fluff (or the drama). 🟪 Learning Outcomes: Understand principles of secure facility and inmate management. Communicate effectively under pressure and in structured settings. Apply problem-solving steps in varied custodial scenarios. Recognise behavioural patterns through basic criminal psychology. Support team operations and conflict prevention approaches. Strengthen responsibility and professional conduct under authority. 🟪 Who Is This Course For: New applicants preparing for prison officer career entry. Jobseekers targeting HMP entry-level operational roles. Staff seeking structured knowledge before applying to POELT. Those interested in structured behavioural and conflict work. Applicants preparing for physical and mental readiness training. Support workers shifting toward custodial environments. Security staff exploring prison-based employment opportunities. Individuals interested in criminal behaviour and custodial work. 🟪 Career Path (UK Average Salaries): Prison Officer – £30,000/year Custody Support Officer – £27,000/year Detention Facility Coordinator – £29,000/year Behavioural Support Worker – £26,000/year Security Officer (Custodial Setting) – £28,000/year Team Lead (Custodial Operations) – £32,000/year

Sick of watching small inefficiencies turn into big headaches? This mini bundle introduces you to Lean Six Sigma, project planning, structured problem-solving, and leadership principles—all designed to help you take control of your day before your to-do list takes control of you. Ideal for team members aiming to bring order to chaos, these courses help shape the kind of professional who can steer a project with both eyes open, spot a bottleneck before it clogs up the month, and keep the team from mutiny in the process. 🟪 Learning Outcomes: Apply Lean Six Sigma concepts to optimise working processes. Use lean manufacturing methods to identify unnecessary waste. Manage projects with improved structure and goal alignment. Solve workplace issues using proven step-by-step frameworks. Support efficient team communication and task delegation. Strengthen leadership awareness for smoother daily operations. 🟪 Who Is This Course For: Staff managing tasks or projects across multiple departments. New team leaders handling responsibility for group outcomes. Process coordinators in fast-paced or structured industries. Junior managers wanting better project control strategies. Professionals tasked with workflow improvements or audits. Operations staff with growing reporting or review duties. Anyone expected to ‘fix it’ without clear training. Support staff backing up leadership and admin teams. 🟪 Career Path (UK Average Salaries): Project Support Officer – £30,000/year Lean Improvement Coordinator – £32,000/year Junior Operations Manager – £34,000/year Team Leader – £31,000/year Quality Improvement Assistant – £28,000/year Business Process Analyst – £35,000/year

For those who dream of smoother workflows and fewer “We’ll fix it later” emails, this mini bundle offers structured know-how in quality management. Learn how Lean Six Sigma works, discover why operations love it, and explore project management without needing coloured belts or endless jargon. Whether you're supporting a small team or improving how phone calls are handled at scale, these courses lay out the tools and habits needed to reduce waste, organise chaos, and keep projects from becoming cautionary tales. Logical, tidy, and pleasantly process-focused. 🟪 Learning Outcomes: Understand Lean Six Sigma principles and basic applications. Apply lean manufacturing ideas to reduce workplace inefficiencies. Manage simple projects using structured, task-based methods. Improve customer experience through better phone handling. Identify bottlenecks in common office and production workflows. Support consistent quality control in day-to-day operations. 🟪 Who Is This Course For: Admins looking to improve daily workflow and organisation. Junior project leads needing sharper operational focus. Team members managing high call volumes or queries. Staff in production or manufacturing-based environments. Office coordinators managing multiple deadlines and outputs. Professionals keen on improving internal process outcomes. Operations assistants needing formal structure in their work. Customer support teams focused on communication quality. 🟪 Career Path (UK Average Salaries): Process Improvement Assistant – £28,000/year Operations Administrator – £30,000/year Project Coordinator – £32,000/year Customer Service Manager – £29,000/year Lean Support Analyst – £31,000/year Production Team Supervisor – £34,000/year

This Mini Bundle blends the elegance of hair removal services with the essentials of skincare, beauty, and even stress management—because nothing raises eyebrows like a poor waxing approach. It's a smart mix of theory around service delivery, customer understanding, and what makes waxing feel a little less like medieval torture. From beauty principles to KYC and make-up foundations, this course is ideal for those interested in the supportive aspects of waxing and grooming work. It helps build professional perspective with topics that smooth out communication and elevate customer comfort—because smooth is more than skin deep. Learning Outcomes: Understand the theory of waxing and beauty-related treatments. Learn skincare approaches for supporting waxing procedures. Recognise stress awareness in client-facing grooming roles. Explore beauty knowledge in waxing-based service environments. Understand KYC principles when handling waxing clients. Learn basic make-up context within grooming businesses. Who Is This Course For: Aspiring waxing professionals needing broader grooming context. Students interested in beauty and client interaction roles. Salon staff exploring service theory and stress handling. Skincare professionals wanting waxing knowledge integration. Freelancers offering hair removal advice and consultation. Customer service staff in beauty and grooming settings. Waxing specialists wanting structured beauty service awareness. Beginners looking into hair removal support topics. Career Path: Waxing & Beauty Specialist – £21,500/year Hair Removal Advisor – £22,000/year Skincare & Waxing Consultant – £23,000/year Beauty Service Advisor – £21,500/year Salon Client Coordinator – £22,500/year Stress Awareness Facilitator (Beauty Sector) – £24,000/year

Administering medication safely requires sound knowledge of the drugs, the body, and health practices. This mini bundle brings together pharmacy technician principles, biology, chemistry, public health basics, and phlebotomy to support those involved in medicine administration. Whether you are assisting nurses or working independently in care settings, understanding medication effects and health protocols is key. This course equips you with the science behind drugs and how public health principles relate to medication safety. Plus, phlebotomy introduces blood sampling basics, completing a rounded picture relevant to many healthcare roles. The bundle is entirely online, clear, and designed for practical understanding without unnecessary complexity. Learning Outcomes: Understand pharmacy technician knowledge in medication administration. Learn biological and chemical principles affecting medications. Explore public health concepts relating to medicine safety. Gain an introduction to phlebotomy and blood sampling. Recognise safe medication handling and storage procedures. Apply communication skills within medication administration settings. Who Is This Course For: Healthcare assistants involved in medicine administration. Nurses requiring foundational medication knowledge. Care home workers supporting medication delivery. Medical receptionists handling medication-related queries. Phlebotomy assistants learning associated medication facts. Health support workers needing biological and chemical insight. Clinical support staff working in community health. Students preparing for medication administration roles. Career Path (UK Average Salaries): Healthcare Assistant – £23,500 per year Phlebotomist – £25,000 per year Care Home Nurse – £30,000 per year Pharmacy Technician – £29,000 per year Medical Secretary – £24,000 per year Clinical Support Worker – £26,000 per year

Managing people isn’t about being the loudest in the room—it’s about understanding how systems, communication, law, and leadership all work together without the need for panic buttons. This bundle combines essential areas like line management, HR, employment law, supply chain awareness, and disaster management—because sometimes managing people means managing everything else too. Whether you’re guiding teams through the day-to-day or navigating tougher situations, this set of courses keeps it clear and practical (in the good way, not the buzzword way). A solid choice for those who prefer their leadership with less jargon and more results. Learning Outcomes: Understand core responsibilities in line management roles. Learn key aspects of UK employment law basics. Handle disaster-related planning and workplace strategies. Explore essential HR management and team structure principles. Develop knowledge in supply chain operations and logistics. Improve confidence in people-focused leadership decision making. Who is this Course For: New or developing line managers across any industry. Professionals working in people-focused business environments. Team leaders wanting stronger HR and legal awareness. Operations staff needing broader management understanding. Managers preparing for difficult workplace scenarios. Supervisors overseeing supply and staffing coordination. Individuals moving into management for the first time. Anyone managing staff with growing responsibility. Career Path: Line Manager – Average Salary: £37,000 Human Resources Officer – Average Salary: £32,000 Disaster Recovery Coordinator – Average Salary: £38,000 Operations Supervisor – Average Salary: £34,000 Supply Chain Analyst – Average Salary: £40,000 Employment Law Advisor – Average Salary: £44,000

This Nursing Assistant Training Mini Bundle combines key topics essential to supporting healthcare teams, including nursing theory, phlebotomy basics, childcare, and midwifery essentials. It offers a thorough introduction for those aiming to assist with patient care across various settings. Ideal for learners wanting a recognised online certificate, the bundle equips you with knowledge that supports roles in hospitals, clinics, and community care. It focuses on clinical knowledge, patient support, and child and maternity care fundamentals—all delivered clearly, with no jargon or fuss. Learning Outcomes: Understand nursing assistant duties and healthcare environments. Learn basic phlebotomy concepts and blood collection processes. Recognise childcare needs within medical and social settings. Explore fundamentals of midwifery and maternity care support. Develop patient communication and health support techniques. Gain insight into care ethics and confidentiality principles. Who Is This Course For: New nursing assistants seeking recognised online certification. Healthcare support workers expanding clinical knowledge base. Students preparing for roles in patient care environments. Childcare professionals working alongside health services. Midwifery support staff needing core knowledge updates. Volunteers assisting in maternity and community health settings. Individuals aiming for nursing assistant roles in hospitals. Anyone interested in combining nursing with childcare knowledge. Career Path: Nursing Assistant – £22,500 per year Phlebotomy Technician Assistant – £23,000 per year Midwifery Support Worker – £24,000 per year Childcare Support Worker – £19,500 per year Health Care Support Worker – £21,000 per year Patient Care Coordinator – £22,000 per year

The Business Network Management Mini Bundle combines five essential areas of business operations into one tidy package. With courses in business management, operations, project management, problem solving, and employment law, it’s a no-nonsense online option for those involved in organising people, processes, and projects. The content cuts through the clutter and gets right to the point. It’s suitable for learners seeking to improve their understanding of business structure, workflow systems, legal requirements, and how to handle bumps in the road — all while staying in line with good organisational practice. Learning Outcomes: Understand the building blocks of structured business management. Explore operations management and workflow process planning. Review project management stages and role responsibilities. Study the essentials of UK employment law in the workplace. Develop problem-solving approaches for team and project settings. Learn how to align business tasks with operational goals. Who Is This Course For: Business staff looking to grow into operational roles. New managers seeking structured knowledge and terminology. Team leads handling project tasks and people organisation. Admin staff working across teams or internal operations. Entrepreneurs learning how to organise business functions. HR staff needing awareness of employment law basics. Supervisors aiming to sharpen workplace communication. Those preparing for management or planning responsibilities. Career Path: Business Manager – £35,000 to £60,000 Operations Coordinator – £28,000 to £40,000 Project Administrator – £26,000 to £38,000 HR Officer (Employment Law) – £28,000 to £42,000 Business Analyst – £35,000 to £55,000 Team Supervisor – £25,000 to £37,000

Quality Guarantee: Promising training excellence, satisfaction gurantee Accredited by: CPD UK & Quality License Scheme Tutor Support: Unlimited support via email, till you complete the course Recognised Certification: Accepted by thousands of professional bodies Start Anytime: With 1 year access to the course materials Online Learning: Learn from anywhere, whenever you want In this BSL level 1 and 2 course, you will learn to communicate effectively with the deaf community as you progress from basic signing to more complex conversations and expressions. With this course, you will better understand sign language, bridging the gap between hearing and non-hearing individuals This course at a glance Accredited by CPD UK Endorsed by Quality Licence Scheme Grow your productive and receptive skills and understand topics such as everyday conversations, time and months of the year, numbers, travel and holidays, eating and drinking, shopping etc. Learn to spell out names and sign the British Sign Language alphabet Get acquainted with the grammatical structure and features of British Sign Language Ability to communicate using the correct hand, body, and head movements Build your BSL vocabulary on topics such as food, family, animals, colors, clothes and weather Learn the skills and knowledge to take part in the simple conversation in BSL Ability to sign essential home and leisure-related topics along with day-to-day aspects such as opinions, time, directions, and transport. Why British Sign Language (BSL) Level 1 & 2 Course right for you? British Sign Language helps disabled people who can't hear or speak to communicate in sign language through gestures, facial expression, and body language or anyone who want to improve their British sign language skills. This comprehensive online BSL course will help you understand Fingerspelling, exchanging personal information, signing families, numbers, colours, and much more. With the British sign language level 1 and 2 course, you will learn how to describe a person and clothes in sign language. By the end of this BSL level 1 and 2 online course, you will gain essential sign language skills and knowledge in signing almost all the necessary terminologies and words used in your daily life. You can also contact us for more information British Sign Language (BSL) Level 1 & 2 Course Details Accredited by International Practitioners of Holistic Medicine (IPHM) is a leading accredited organisation that certifies and regulates alternative therapists, healers, and training providers around the world. After completing the IPHM accredited course you will be eligible to apply for the insurance.   CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field.   Course Curriculum British Sign Language Introduction Introduction to BSL and Fingerspelling Fingerspelling A - Z A-z Fingerspelling Without Subtitles Fingerspelling -1st Name a to Z Fingerspelling Fill in the Blanks Fingerspelling - What is My Name and Where Do I Live Exchanging Personal Information Meeting People and Introductions Meeting People and Introduction Without Subtitles Questions Sign Families Families Signs Part 1 With Subtitles Families Signs Part 2 With Subtitles Family: Families Signs Families Signs Part 2 Without Subtitles Family Sentences: Exercise Who is My Family Family Sentences Homewore Numbers (Time, Calendar and Money) You will gain comprehension in numbers signs (0-100), numbers: exercises, bingo number games, time and calendar signs, calendars, and more. This module will also teach you: What is the Time With Subtitles What is the Time Without Subtitles Calendar Without Subtitles Calendar When is My Birthday Colours Colours Signs Colours Without Subtitles End of Course Exam Colours Games Colour: Draw a Colour Elephant Draw a Colour Elephant Transports Transports Sign With Subtitles Transports Signs Without Subtitles Vocabulary: Transport and Time Transport and Time Signs Without Subtitles Vocabulary: Transport Transport: Exercise Transports and Fingerspellling – Fill in the Gaps Answer Transports and Fingerspellling Fill in the Gap Weather Weather: Signs Weather Without Subtitles Weather: Questions What is the Weather and Time Answer What is the Weather and Times Answers Directions You’ll learn directions signs, directions signs without subtitles, directions: questions, questions for directions without subtitles, vocabulary: positives and negatives, how I should get their directions and more. You’ll also learn answers to how I should get their directions, non-manual features (Nmf) with subtitles, and more. This module will further teach you: Emotional Signs With Subtitles Emotional Signs Without Subtitles Emotional Stories Affirmative & Negative Affirmative & Negative Without Subtitles Activities/hobbies and Sports You will learn how to explain interests and bobbies with and with subtitles, hobbies, interests and activities, hobbies and interests: questions, sports signs, and more. Furthermore, you’ll further gain insights into: Sports Without Subtitles Hobbies_interests Questions Without Subtitles Hobbies Interests Questions With Subtitles Sports Club: Exercise Don’t Like or Like in Sports_hobbies_interests Description of a Person and Clothes Description of a Person Without Subtitles Describing Clothes Without Subtitles People and Clothes: Description of a Person People and Clothes: Describing Clothes Describing a Person and What They Are Wearing Animals Animals Signs A-z Animals Without Subtitles Animals: Questions About Pets Questions About Pets Without Subtitles Numbers (Money) Money: Number Signs Money Part 1 Without Subtitles Money: Signs Money Signs Part 2 Without Subtitles Foods and Drinks Foods & Drinks Foods & Drinks Without Subtitles Food and Drink: Menu Hurley’s Food and Drink Menu Without Images At the Restaurant Exam Level 1 Exam – Please take an exam at the beginner level. BSL Level 1 Exam Answers British Sign Language (BSL) at QLS Level 2 Handout Study Questions Forms From English to BSL Quiz Video Questions Forms Into Bsl Quiz Video Answers Questions Forms Into Bsl Video Questions Tags (Negation & Affirmation) With Subtitles Video Questions Tags (Negation & Affirmation) Without Subtitles Finger Spelling You’ll study handout fingerspelling – games 1 and 2: boggle, fingerspelling receptive skills on TV programmes, fingerspelling receptive skills on films, and fingerspelling receptive skills on films and TV programmes. You’ll also be provided with handouts for handshapes to show light, legs, eyes, people and ball, directional verbs with and without subtitles, multi-channel signs with and without subtitles, itemising/listings signs with 4 stories, and more. This module will also teach you: Video Opposites Signs With Subtitles Video Opposites Signs Without Subtitles Handouts : Opposites Signs Quiz Handouts First Letter of Your Name Homework. Quiz Video First Letter of Your Name and Surname With Bsl Guest Handout Answer: First Letter of Your Name and Surname With Bsl Guest Jobs Handout Asking Questions About the Jobs. Video: Asking Questions About the Job With Subtitles Video: Asking Questions About the Job Without Subtitles Video: Job Signs With Images Video: Job Signs Without Images Quiz Video: What is My Job? Jobs: Workplace Vocabulary Quiz Handout Answers: What is My Job. Buildings Video: Type of Buildings With Subtitles Video: Type of Buildings Without Subtitles Handouts: Type of Houses 1. Handouts: Type of Houses 2. Rooms in the House You’ll learn at-home signs, at-home (Rooms), what is in Each Room, how to describe each room with images of home signs, and more. Therefore, you’ll further learn: Video: at Home (Rooms) With Subtitles Video: at Home (Rooms) Without Subtitles Video: at Home – What is in Each Room With Subtitles Video: at Home – What is in Each Room Without Subtitles Quiz Video: How to Describe Each Room With Images Daily Routines You’ll understand how to explain day-to-day routines with and without images, daily routines, and more. This module will also provide you with: Handout: Daily Chores 1 Handout: Daily Chores 2 Quiz Video: My Day-to-day Routines Quiz Answer: My Day to Day Routines Travelling and Holidays You’ll learn BSL signs for countries and cities, countries signs, cities in the UK and Europe, and types of holidays with and without subtitles. Moreover, you’ll further gain comprehension of types of holidays, how to explain what you did on holiday, what you need to bring on holiday, and more. Furthermore, this module will provide you with: Handouts: What Do You Need to Bring on Holiday Video: at the Beach With Subtitles Video: at the Beach Without Subtitles Handouts: at the Beach Video: Holiday Questions With Subtitles Handouts: Holiday Questions Health and Medical Terminology You’ll understand health and medical terminology, treatments and how to ask questions with and without subtitles. Therefore, you will also learn: Handouts: Health and Medical Terminology Video Study: at the Doctors With Bsl Guest Video Quiz: Multi-choices Questions “at the Doctors With Bsl Guest ” Video Quiz Answers: Multi-choices Answers “at the Doctors With Bsl Guest” Technology Video Technology Terminology With Subtitles Video Technology Terminology Without Subtitles Handout Technology Terminology Educational Signs Video: Educational Signs With Subtitles Video: Educational Signs Without Subtitles Video: Deaf Education With Subtitles Video: Deaf Education Without Subtitles Handouts: Educational and Deaf Education Course Assessment Who should take this course? The British sign language course is designed for people who want to interact with the deaf and dumb community and anyone who is keen to work in social services for the hearing impaired. This course is suitable for those who aspire to become British Sign Language interpreter or translator. Entry Requirements There are no academic entry requirements for this course, and it is open to students of all academic backgrounds. However, you are required to have a laptop/desktop/tablet or smartphone and a good internet connection. Assessment Method This British sign language course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner can grasp from each section. In the assessment pass mark is 60%. Certification Endorsed Certificate from Quality Licence Scheme After successfully passing the MCQ exam you will be eligible to order the Endorsed Certificate by Quality Licence Scheme. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees. There is a Quality Licence Scheme endorsement fee to obtain an endorsed certificate which is £65. Certificate of Achievement from Lead Academy After successfully passing the MCQ exam you will be eligible to order your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. Certificate can be obtained in PDF version at a cost of £12, and there is an additional fee to obtain a printed copy certificate which is £35. FAQs What is a BSL? BSL Stands for British Sign Language and is used to communicate with deaf people or people with hearing problems. It is a popular language worldwide and in the UK, especially as BSL was recognized as an official language by the UK in 2003. So you must acquire this skill and learn it at Lead academy at a budget-friendly price. How long does it take to learn BSL? Learning British Sign Language (BSL) from Level 1 to Level 6 is a unique journey that varies from person to person. On average, it can take between 60-100 hours of study to complete each level of BSL. Achieving all six levels would require 360 to 600 hours of learning. The duration can be flexible, spanning several years through part-time education, or it could be completed in a shorter period through an intensive program. What is the difference between BSL 1 and BSL 2? In BSL Level 1, you can learn to communicate with deaf people on various topics requiring simple everyday language. BSL Level 2 will enable you to develop functional BSL communication on a deeper level. What Kind of job can I do after learning the BSL levels? After completing the online BSL course with the lead academy, you can select many professions like a teacher of the Deaf, interpreter, Speech And Language Therapist, and more. What is the average income of a BSL interpreter? The interpreters' earnings vary based on their experience, geography, and cultural background. However, the statistics claim that a BSL interpreter earns between £20,000 and £35,000 a year. How will I purchase this course? First, select your desired course plan among the multiple existing course plans on the right side of your screen, then select the payment type, and once you made the payment, you can access the course any time you want. I made my payment. How will I get access to the BSL course? A confirmation email will be sent to your registered email after payment. Hereafter anytime, you can start your learning journey with Lead Academy. I am from outside the UK. Will I get access to the Course? Yes, you can. Since it is an e-learning course, anyone from anywhere can enrol in our courses. When will I get the certificate? For a CPD-accredited PDF certificate, it will take 24 hours, however, for the hardcopy CPD certificate takes 5-7 business days, and for the Quality License Scheme certificate, it will take 7-9 business days. After Completing the Online BLS course Level 1 & 2, which course Should I enroll in to increase my learning? You can get into the Signature BSL Level 1 Award course as it is advanced. You will get a certificate that is accredited by the government body of the deaf community, which is known as a Signature. Additionally, you will attend an official exam as well.