10402 Communication courses in Cardiff delivered Online

Masterclasses? Refreshers? Introductions? It depends what you're looking for and where you want to pitch them, but here are six tried-and-tested highly focused sessions that organisations can take individually or as a series, to help develop their teams' project management capabilities one topic at a time. Objectives for each individual session are set out below, as part of the session outlines. Taken together, as a series, however, these modules are an ideal opportunity to develop your team's levels of project management capability maturity, whether that's by introducing them to the basic principles, refreshing them on best practice, or giving them the opportunity to really drill down into a specific area of challenge in your particular operating environment. Session outlines 1 Stakeholder management Session objectives This session will help participants: Understand why stakeholders matter to projects Be able to identify and engage stakeholders Be able to categorise stakeholders by their significance 1 Key principles What does 'stakeholder' mean - in theory? What does this mean in practice? Why stakeholders matter Consequences of missing stakeholders The stakeholder management process:IdentifyAssessPlanEngage 2 Identifying stakeholders Rapid listing CPIG analysis PESTLE analysis Drawing on the knowledge and experience of others Other ways to identify stakeholders 3 Assessing stakeholders Which stakeholders are significant? Stakeholder radar Power-interest maps Power-attitude maps 4 Planning The adoption curve Dealing with obstacles Who should engage which stakeholder? How should the project's organisation be structured? How will communication happen? 5 Engaging Seven principles of stakeholder engagement 2 Requirements and prioritisation Session objectives This session will help participants: Understand how clarity of requirements contributes to project success Use different techniques for prioritising requirements Agree requirements with stakeholders Manage changes to requirements 1 Understanding and managing stakeholder needs and expectations What are 'requirements'? What is 'requirements management'? Sources of requirements - and the role of stakeholders Are stakeholders sufficiently expert to specify their needs? Do they understand the detail of what they want, or do they need help to tease that out? What do stakeholders want to achieve? Working within constraints Prioritising requirements - three techniques 2 MoSCoW prioritisation 'Must have', should have', 'could have, 'won't have this time' When to use MoSCoW 3 The Kano Model Customer satisfaction - 'attractive' and 'must-be' qualities When to use Kano 4 Value-based prioritisation Understanding risk v value Using risk v value to prioritise features and schedules 5 Agreeing requirements Perfect v 'good enough' Establishing acceptance criteria Requirements traceability Agreeing project scope 6 Changing requirements Why requirements change Why change control matters Impact on projects A formal change control process Paying for change - managing change for different types of project 3 Estimating Session objectives This session will help participants: Understand the different purposes estimates satisfy Be able to use different estimating techniques Understand how to achieve different levels of accuracy 1 Key principles What's an estimate? Informed guesswork What needs to be estimated? Costs, resources, effort, duration Tolerances Precision v accuracy 2 Estimating through the lifecycle Start Plan Do 3 Early estimates Comparative ('analogous') estimating Parametric estimating Using multiple estimating techniques 4 Bottom-up estimating Bottom-up ('analytical') estimating Pros Cons 5 Three-point estimating Three-point ('PERT': Programme Evaluation and Review Technique) estimating Uncertainty and the range of estimates Calculating a weighted average Three-point with bottom-up 4 Scheduling Session objectives This session will help participants: Understand how to create a viable schedule Be able to use different forms of schedule Understand the concept of the critical path 1 Key principles The planning horizon Rolling wave planning Release planning 2 Viable scheduling Creating a viable schedule Define the scope Sequence the work Identify the risks and build in mitigations Identify the resources Estimate the effort and durations Check resource availability Refine until a workable schedule is produced 3 Critical path analysis The critical path Network diagrams Sequence logic Practical application:Network diagram with estimated durationsThe 'forward pass'The 'backward pass'Calculating total floatIdentifying the critical pathCalculating free float Gantt charts 5 Risk and issue management Session objectives This session will help participants: Understand the difference between risks and issues Be able to identify and assess risks Understand ways of mitigating risks Manage issues 1 Key principles Understanding risk Threats and opportunities The risk management processPreparation - proactive risk managementThe process - identify, assess, plan, implementStakeholder communication Roles and responsibilities Risk management strategy The risk register Risk appetite 2 Risk identification Brainstorming Interviews Assumption analysis Checklists 3 Risk assessment and prioritisation Probability, impact and proximity Triggers Qualitative risk assessment Qualitative impact assessment Qualitative probability assessment Probability / impact grid Bubble charts Risk tolerance 4 Planning countermeasures To mitigate or not to mitigate? Categories of risk response Avoid and exploit Reduce and enhance Transfer Share Accept Contingency Secondary risks 5 Issue management What is an issue? Tolerances Issues and tolerances The PRINCE2 view of issues Ownership of issues An issue management process Issue register 6 Budgeting and cost control Session objectives This session will help participants: Understand what to include in a budget - and why Choose - and use - the appropriate estimating technique Align the budget with the schedule Understand how to monitor spend and control costs Trouble-shoot effectively to get projects back within budget Session format Flexible. The session can be tailored to the participants' average level of project management maturity - a 60-minute session (delivered virtually) is an effective introduction. A 90-minute session allows for more in-depth treatment. A half-day session (face-to-face or virtual) gives time for a more challenging workshop, particularly to discuss specific cost control issues with any of the participants' current projects. 1 Where is the money coming from? Can we pay from revenue? Do we need to borrow? How long will the project take to pay back? The lifecycle of the budget Through-life costs Stakeholder involvement 2 Estimating costs Reminder: the relationship between estimates Reminder: possible estimating techniques What do we need to estimate?PeopleEquipmentMaterialsFacilities and operating costsWork package estimateEstimated project costs Estimating agile projects 3 Aligning budget and schedule Scheduling and financial periods Spreading the budget 4 Reserves and agreeing the budget Contingency reserve Management reserve Agreeing the budget 5 Cost control Planned spend over time Actual spend over time Work completed over time Evaluating different scenarios: delivery v spend 6 Trouble-shooting Why are we where we are? What has caused the project to spend at the rate it is? Why is it delivering at the rate it is? What are the root causes? What can we do about it?

Ignite your email marketing prowess with our compact yet comprehensive "Professional Email Writing & Email Marketing Masterclass" course bundle. Master email writing, learn advanced email marketing strategies, build efficient email lists, create stunning HTML email templates, write compelling copy, and boost your typing speed with touch typing. This isn't just theory; it's about equipping you with competitive skills to excel in the evolving digital marketing landscape. Enrol now - your journey to becoming an email marketing superstar starts here. Act fast, limited spots available! This Professional Email Writing & Email Marketing Masterclass Bundle Comprises the Following CPD Accredited Courses: Course 01: Email Writing: Styles and Templates Course 02: Email Marketing Masterclass Course 03: Essential Strategies to Create an Email List Course 04: Create a Responsive HTML Email Template Course 05: Affiliate Marketing Course 06: Copywriting Course Course 07: Copyediting & Proofreading Course 08: Touch Typing Essentials What will Make You Stand Out? On completion of this Professional Email Writing & Email Marketing Masterclass bundle, you will gain the following: CPD QS Accredited courses After successfully completing the Email Writing Course, you will receive a FREE PDF Certificate as evidence of your newly acquired abilities. Lifetime access to the whole collection of learning materials. Enrolling in the Email Writing Course has no additional cost. 24x7 Tutor Support You can study and complete the Email Writing course at your own pace. For the price of ONE, we're giving you SIX comprehensive CPD Accredited courses that will transform your emailing from a daunting task to an exciting journey of connection, engagement and business growth! 1. Email Writing: Styles and Templates: Learn the secret language of impactful email communications, unlock the power of compelling content, and get your hands on ready-to-use, bespoke templates that are sure to impress your recipients! 2. Email Marketing Masterclass: Whether you're a novice or a seasoned email marketer, this masterclass will teach you the art of creating captivating email campaigns that will drive traffic, boost conversions, and rocket your ROI! 3. Essential Strategies to Create an Email List: Every great campaign starts with a strong email list. Master the most effective list-building strategies to attract quality subscribers and foster lasting relationships. 4. Create a Responsive HTML Email Template: In the era of mobile users, responsiveness is the key. This course will guide you through creating stunning, mobile-friendly HTML emails that look fantastic on any device! 5. Copywriting Course: Words are your most powerful weapon. Learn how to wield them effectively with the tricks and techniques of the world's most successful copywriters! 6. Touch Typing Essentials: Boost your productivity with the power of touch typing. Increase your typing speed and accuracy, giving you more time to focus on what matters most! Show off your new skills with a certificate of completion. After successfully completing the Professional Email Writing & Email Marketing Masterclass course bundle, you can order your CPD Accredited PDF Certificates for Free as proof of your achievement. You can order Hardcopy CPD Accredited Certificates for £4.99. Please Note: The delivery charge inside the U.K. is absolutely free, and international students have to pay £8.99. CPD 20 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Professional Email Writing & Email Marketing Masterclass Bundle is open to everybody including: Professionals are seeking to enhance their email writing & email marketing skills. Digital Marketing personnel's seeking to boost their sales. Job seekers aim to create compelling emails. Copywriters and marketers are refining persuasive writing. Individuals are improving their proofreading and editing abilities. Those interested in enhancing typing speed for efficient emailing. Requirements Without any formal requirements, you can delightfully enrol in this Professional Email Writing & Email Marketing Masterclass bundle. Just get a device with internet connectivity, and you are ready to start your learning journey. Thus, complete this course at your own pace. Career path Our Email Writing & Email Marketing Masterclass bundle will prepare you for a range of careers, including: Business Manager/ Executive Email Marketing Specialist Email Marketing Manager Digital Marketing Manager Marketing Automation Specialist CRM Manager Content Writer/Copywriter Marketing Assistant Communications Manager PR Specialist

Master the art of crime report writing with our comprehensive course in Criminal Justice. Explore topics such as report structure, legal considerations, and writing techniques for accuracy. Elevate your skills in documenting information, crafting objective reports, and navigating ethical considerations. Perfect for law enforcement professionals seeking to enhance their proficiency in producing effective and impactful crime reports.

Medication Awareness training is mandatory for all staff who are prompting or assisting clients to take their medications. About this event Medication Awareness training is for staff who have had never taken part in Medication training before or staff returning to the profession. By the end of the course, you will be able to: Understand medication types and uses Learn legal and ethical responsibilities Master medication administration procedures Know proper storage and disposal methods Recognize and respond to adverse effects Develop communication and record-keeping skills Apply person-centred approaches Conduct risk assessments. Location for delegates attending in person Online via Teams 0798 999 5180. sales@chcaretraining.co.uk Before you book: Please do not send along staff who have just worked a nightshift or who will be visiting clients immediately before or immediately after a training session. People arriving tired, stressed or late cannot gain the most benefit from a training course. We reserve the right to turn away individuals too exhausted to focus on the training or staff who turn up late for a course and disturb the flow of the proceedings. All CH Care Training courses are fully inclusive, but if you have any concerns about a member of staff's ability to participate because of physical, sensory or learning differences then please let us know in confidence in advance, so that we may make the appropriate adjustments. Cancellations CH Care Training operates a sliding scale of cancellation; If you cancel more than two weeks before the start date of a course, you can ask for a full refund, to change the names of the delegates being sent along, or to transfer a delegate to another training date. If you give less than two weeks but more than one week's notice of cancellation, 50 percent of the booking can be refunded. If you cancel less than a week from the training delivery date we wont be able to refund. There are no refunds for staff who do not turn up on the day of the training course. If CH Care Training needs to change the date or cancel a course for any reason we will give you the maximum notice we can. In exceptional circumstances we may cancel a course due to extreme weather or circumstances at the training venue. You will be offered a full refund or the opportunity to transfer your booking to an alternative date. Please ask your staff to read the following guidance before they attend the course: Arriving at the Venue The course will start promptly so please arrive at least 15 minutes before the start time of the training to allow plenty of time to use the toilet, and be seated ready for the start of the course. You can call Training direct on 0798 999 5180 if you are struggling to arrive on time. Please note that the meeting will be locked to late arrivals 10 minutes after the actual course starts. When you arrive please come into Reception and a member of staff will come to book you in prior to directing you to the training room. This room is located on the ground floor and is wheelchair accessible. Covid-Secure Premises Please do not attend the course if you have symptoms of Covid or are feeling unwell. During the course As this is a working environment please ensure you allow the necessary time and focus to get the best from the material being presented. Please bring pen and paper to make notes during the course. Our training sessions are fun and very interactive. We will encourage plenty of comments, points of view and the sharing of lived experiences. Delegates should not share any sensitive information about a client or organisation. Our session agreement asks delegates to maintain confidentiality about individuals and organisations and to respect the views of others on the course. All CH Care Training courses are inclusive, but if you have any concerns about your ability to participate, such as sensory or learning differences then please let the Trainer know in confidence before the start of a course, so that they may make the appropriate adjustments. If the course contains practical elements such as Moving & Handling or First Aid, then please wear appropriate clothing to take part in these activities. You will be asked confidentially if you have any health concerns that could prevent you from taking part in the practical activities. Please let a Trainer know if you have any concerns about taking part in the practical courses. Refreshments are provided for free. Please bring a packed lunch for any full-day courses. After the course We will email you a pdf of the course once the training has finished and we have checked that everyone was able to join. If your Manager booked you onto the course using your work or personal email, or if you book yourself onto a course, you will receive the pdf directly. If your Manager booked you onto the course using your organisation’s email address a copy of the course will be available on request from your Manager. We will also email a link to an online evaluation and we ask that you please fill this in and return it to us so that we can continue to improve our services. All of our evaluations are gathered anonymously. If you have any questions, please contact Training on 0798 999 5180 or email sales@chcaretraining.co.uk.

The Nursing Assistant Diploma (Online) Mini Bundle offers a structured overview of essential care-centred topics, from general nursing knowledge to the specifics of dental support and maternity services. It’s ideal for learners with an interest in foundational healthcare roles—clear, calm, and with just enough detail to avoid any unnecessary drama. Covering everything from phlebotomy protocols to emergency sports response, this bundle focuses on the kind of theory that supports calm, informed care delivery. It’s particularly well-suited for those preparing to step into a health-focused path, or anyone hoping to understand how these roles complement one another behind the scenes. Learning Outcomes: Learn essential duties and responsibilities in nursing care. Understand dental nurse tasks and care-support techniques. Study maternity care principles and patient interaction methods. Explore phlebotomy roles and safe sample collection procedures. Identify first aid responses in sports and physical activity. Examine patient-focused behaviour and communication frameworks. Who is this Course For: Learners preparing for assistant roles in clinical care. Students interested in maternity or midwifery-related subjects. Individuals exploring entry-level nursing knowledge and theory. Career starters drawn to dental care and patient support. Healthcare-focused learners interested in blended learning formats. Beginners seeking clear steps into medical support environments. Job seekers aiming for structured healthcare-based career paths. Curious minds with a strong interest in medical theory. Career Path: Nursing Assistant – £23,000/year Dental Nurse – £26,000/year Phlebotomist – £23,500/year Maternity Support Worker – £22,500/year Care Assistant – £21,500/year First Aid Responder (Sport) – £21,000/year

You don't need to wear a hoodie or drink artisan coffee to build a WordPress site—just the WordPress Mini Bundle. Combining the key elements of WordPress setup, HTML, CSS, freelancing strategy, and negotiation tips, this bundle is your entry into creating a strong online presence (without burning out your browser tabs). Whether you plan to blog, build sites for clients, or work solo in digital freelancing, each course is structured to take you through the basic page structure, style enhancements, client conversations, and how not to undercharge your worth. It’s creative coding, with a sprinkle of business sense. Learning Outcomes: Build and customise websites using WordPress tools and features. Write clean, basic HTML to structure digital content effectively. Style content and layouts using core CSS techniques. Understand key negotiation tactics for freelance client conversations. Set up professional freelance practices and project boundaries. Plan online work portfolios using web and design fundamentals. Who is this Course For: Beginner web designers interested in WordPress setup. Freelancers wanting to polish client communication techniques. HTML/CSS learners aiming for applied understanding. Bloggers setting up personal or niche websites. Designers looking to manage site projects solo. Creative individuals new to online income streams. Digital marketing juniors handling small websites or blogs. Anyone exploring freelance web-based services with clarity. Career Path: WordPress Developer (Entry Level) – £28,000/year Freelance Web Designer – £25,000/year Digital Content Editor – £26,500/year HTML Email Developer – £30,000/year Remote Virtual Assistant (Web Focused) – £23,000/year Junior Front-End Developer – £32,000/year

The Receptionist Mini Bundle is for those who keep the front end running while everything else is catching up. It’s the perfect blend of telephone finesse, admin structure, proofreading sharpness, and essential IT know-how. Whether you're answering phones or formatting Word docs that won’t play nice, this bundle helps keep things smooth—and preferably typo-free. With modules on Microsoft Word and basic IT, the course also offers structure behind those ever-growing inboxes and spreadsheets. A well-managed front desk is a quiet superpower, and this bundle makes sure it’s wielded with style (and maybe a headset). ✅ Learning Outcomes Manage administrative tasks with consistency and time awareness. Understand polite, professional telephone conversation techniques. Proofread documents to ensure grammar and clarity standards. Operate Microsoft Word for business-friendly documents and forms. Handle basic IT queries and support common system functions. Communicate clearly across admin and client-facing channels. ✅ Who is this Course For Aspiring receptionists building core front-office confidence. Office juniors supporting admin or communication roles. Secretaries updating their Microsoft Word and admin skills. Jobseekers pursuing entry-level admin or office roles. Remote workers covering calls, emails and formatting tasks. Freelancers offering admin and formatting services online. Call handlers aiming to add admin to their skillset. Proofreaders brushing up general office and tech capabilities. ✅ Career Path Receptionist – £23,000 average UK salary Administrative Assistant – £24,000 average UK salary Office Secretary – £25,000 average UK salary Proofreading Clerk – £22,500 average UK salary Telephone Support Officer – £23,500 average UK salary Word Processing Assistant – £24,000 average UK salary

Ignite your advertising campaigns with the power of compelling copywriting. This course navigates through the essentials of crafting magnetic headlines, persuasive sales copy, and effective digital content. Step up your marketing game with advanced copywriting strategies that convert.

Course Overview Email is a widespread form of communication. But certain etiquette must be maintained in emails, especially for work emails. However, many of us struggle to express ourselves well in emails or maintain a formal tone. This Email Writing Training course was designed to assist you with this challenge. You won’t have to worry about your writing skills if you take this Email Writing Training course. So, enrol in our Email Writing Training course and be able to email your boss or professor with confidence. This Email Writing Training course excellently demonstrates the process and methods of writing a proper email. After taking this course, you will learn how to manage your inbox, format your content, adhere to expected email etiquette, avoid potentially offensive language, and keep to an appropriate style. Moreover, you will be taught how to deliver and forward messages and attach pictures and documents to the inbox. Join our Email Writing Training course and improve your email communication. Learning Outcomes After completing this Email Writing Training course, learners will be able to: Acknowledge the importance of efficient email communication and some traits of a good email Improve your ability to write fantastic emails by learning the fundamentals Be able to create excellent emails for everyday use Get some exclusive tips and tricks to write formal emails flawlessly Avoid having an unorganised inbox by effectively managing your email Utilise a variety of techniques to make your e-mail look more appealing and professional Assessment and Certification At the end of the course, you will be required to sit for an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. After you have successfully passed the final exam, you will be able to order an Accredited Certificate of Achievement at an additional cost of £19 for a PDF copy and £29 for an original print copy sent to you by post or for both £39. Career path: Whether you are a student or an employee who needs to send emails daily, join this Email Writing Training course to enhance your writing skills. After you finish this course, you will be able to write a perfect email and be able to shine in any position: Primary School Teacher Professor HR manager Consultant Content and copywriting executive Content Editor

Life Coaching: Life Coaching Course Online Introducing Life Coaching: Life Coaching Course "Empowering the Next Generation" Online course! Study Life Coaching: Life Coaching Course online and take the first steps toward a long-term successful career. This course will help you enhance your CV, impress potential employers, and stand out from the crowd. One of the most commonly asked questions is, "What is Life Coaching?" Life Coaching: Life Coaching Course is more than just giving advice. Life Coaching: Life Coaching Course entails developing a relationship with the client and assisting them in determining what they can do to achieve their goals. As a life coach, it is important to understand your client's needs and the changes they need to make to improve their lives. Main Course: Level 7 Life Coaching Course Additional Free Courses included with Life Coaching: Life Coaching Course Free Course: Course 01: Dealing with Difficult People Course 02: Level 5 Negotiation Skills Course 03: Communication Skills Special Offers of this Life Coaching: Life Coaching Course: This Life Coaching: Life Coaching Course includes a FREE PDF Certificate. Lifetime access to this Life Coaching: Life Coaching Course Instant access to this Life Coaching: Life Coaching Course 24/7 Support Available to this Life Coaching: Life Coaching Course [ Note: Free PDF certificate as soon as completing Life Coaching: Life Coaching Course] Life Coaching: Life Coaching Course Online This Life Coaching: Life Coaching Course consists of 12 modules. Course Curriculum of Life Coaching: Life Coaching Course Module 01: Life Coaching Fundamentals Module 02: The Process of Life Coaching Module 03: Emerging Communication Skills Module 04: Introduction to Neuro-Linguistics Programming (NLP) Module 05: Mental Skills Development Module 06: Physical Skills Development Module 07: Body Language Module 08: Emerging Organizational Skills Module 09: Developing Creativity Module 10: Improving Presentation Skills Module 11: Developing Effective Negotiation Skills Module 12: Managing Your First Impression Certification of Life Coaching: Life Coaching Course After completing the Life Coaching: Life Coaching Course, you can instantly download your certificate for FREE. Assessment Method of Life Coaching: Life Coaching Course After completing Life Coaching: Life Coaching Course, you will get quizzes to assess your learning. You will do the later modules upon getting 60% marks on the quiz test. Who is this course for? Life Coaching: Life Coaching Course Online This Life Coaching: Life Coaching Course is open to candidates with no prior expert experience from all backgrounds. This Life Coaching course is perfect for: Life Coaches Students Fresh Graduates Job Seekers Requirements Life Coaching: Life Coaching Course Online To enrol in this Life Coaching: Life Coaching Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our Life Coaching: Life Coaching Course. Be energetic and self-motivated to complete our Life Coaching: Life Coaching Course. Basic computer Skill is required to complete our Life Coaching: Life Coaching Course. If you want to enrol in our Life Coaching: Life Coaching Course, you must be at least 15 years old.