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9889 Communication courses in Cardiff delivered Online

English for Healthcare

By The Teachers Training

Enhance your language skills for the healthcare field with our specialized English for Healthcare Course. Learn essential medical terminology, communication techniques, and language proficiency for effective patient care. Whether you're a healthcare professional or aspiring to join the field, this course will empower you to communicate confidently and compassionately in English.

English for Healthcare
Delivered Online On Demand5 hours
£15

Construction (Architectural Studies, Cost Estimation & Construction Management)

4.7(47)

By Academy for Health and Fitness

***24 Hour Limited Time Flash Sale*** Construction (Architectural Studies, Cost Estimation & Construction Management) Admission Gifts FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter Step into a world of vast possibilities with our exquisite bundle of eight courses titled 'Construction: Architectural Studies, Cost Estimation & Construction Management'. This expertly crafted suite provides you with a comprehensive theoretical understanding of the three critical aspects of construction: architectural studies, cost estimation, and management. With an impressive array of 3 QLS endorsed courses in Architectural Studies, Cost Estimation Diploma, and Construction Management, you'll equip yourself with the knowledge to understand the conceptual framework of construction projects. Upon successful completion, the QLS endorsed courses reward you with hardcopy certificates to embellish your professional portfolio. This unparalleled learning journey ensures a thorough comprehension of the complex landscape of construction, laying the groundwork for a prosperous career. Get ready to challenge the boundaries of your understanding, and sign up for the 'Construction: Architectural Studies, Cost Estimation & Construction Management' bundle today! Key Features of the Construction (Architectural Studies, Cost Estimation & Construction Management) Bundle: 3 QLS-Endorsed Courses: We proudly offer 3 QLS-endorsed courses within our Construction (Architectural Studies, Cost Estimation & Construction Management) bundle, providing you with industry-recognized qualifications. Plus, you'll receive a free hardcopy certificate for each of these courses. QLS Course 01: Architectural Studies QLS Course 02: Construction Cost Estimation Diploma QLS Course 03: Construction Management 5 CPD QS Accredited Courses: Additionally, our bundle includes 5 relevant CPD QS accredited courses, ensuring that you stay up-to-date with the latest industry standards and practices. Course 01: Construction Site Management Course 02: Construction Industry Scheme (CIS) Course 03: Construction Cost Estimation Diploma Course 04: Construction Safety Course 05: LEED V4.1 - Building Design and Construction In Addition, you'll get Five Career Boosting Courses absolutely FREE with this Bundle. Course 01: Professional CV Writing Course 02: Job Search Skills Course 03: Self-Esteem & Confidence Building Course 04: Professional Diploma in Stress Management Course 05: Complete Communication Skills Master Class Convenient Online Learning: Our Construction (Architectural Studies, Cost Estimation & Construction Management) courses are accessible online, allowing you to learn at your own pace and from the comfort of your own home. Our meticulously crafted 'Construction: Architectural Studies, Cost Estimation & Construction Management' bundle is a unique compilation of eight theoretical courses designed to impart knowledge on a broad spectrum of construction areas. The curriculum meticulously addresses essential topics, ensuring that learners gain a comprehensive understanding of the subject matter. CPD 250 CPD hours / points Accredited by CPD Quality Standards Certificates Digital certificate Digital certificate - Included Hard copy certificate Hard copy certificate - Included

Construction (Architectural Studies, Cost Estimation & Construction Management)
Delivered Online On Demand27 hours
£309

Diploma in IT Communications

4.3(43)

By John Academy

Description: When it comes to understanding the fundamentals of computer networking the individual should have the appropriate knowledge of how to connect several different elements to create ideal computing networking. This course will teach how to function in a wide range of areas within the ICT industry and in ICT support roles in other industries. You will learn about local and wide area networks, voice network and wireless data network installation and maintenance. This course will also teach you the key operational and technical aspects of computer communication systems and relevant security issues, enabling you to appreciate emerging technologies. If you are a non-techie interested in learning about computer networks or aspiring IT professional who wishes to better understand how networks work, then get all the information you need here. This course has been designed to equip students with a wide range of software, technical and ICT skills required by industry at the diploma level. By the end of this program, the students will have the ability to develop an IT solution to a practical business problem using a technological approach. Who is the course for? Non-Techies interested in Learning About Computer Networks. Business & IT Managers Need to better understand how network works. Aspiring & Inexperienced IT Professionals. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: Diploma in IT Communications is a useful qualification to possess and would be beneficial for the following careers: Entry level technician at Telephone/Internet Service Providers Computer sales and service technician Entry-level IT/ network technician at banks Entry-level IT/ network support technician at insurance companies Entry-level IT/ network support technician at utility companies Entry-level IT/ network support technician at energy based companies Entry-level IT/ network technician at universities Entry-level IT/ network technician at broadcast houses Entry-level IT/ network technician in the government Owner/Manager small computer business. Module 1: Basics of Data Communications Basics of the Information Technology 01:00:00 INTRODUCTION 00:15:00 OBJECTIVES 00:15:00 DATA COMMUNICATION 00:30:00 COMMUNICATION MEDIA 00:30:00 TYPES OF COMMUNICATION SERVICES 00:30:00 MODEM 00:30:00 COMPUTER NETWORK 00:30:00 BENEFITS OF NETWORK 00:15:00 TYPES OF NETWORK 00:30:00 IMPORTANT TERMS USED IN NETWORKING 00:30:00 TELECONFERENCING 00:30:00 Module 2: Computer Networking Basics Introduction to Computer Networking 00:30:00 Types of Computer Networks 01:00:00 Types of Network Equipment 00:30:00 Ethernet 00:30:00 Wireless Local Area Networking 01:00:00 Internet Service 01:00:00 TCP/IP and Other Internet Protocols 01:00:00 Network Routing, Switching and Bridging 01:00:00 IPv4 & IPv6 01:00:00 Module 3: Networking Basics of Computer Networking 00:30:00 Computer Networking Design and Solutions 00:30:00 Getting the Right Computer Network Hardware 00:30:00 Setting Up Your Computer Network 00:30:00 Wireless vs Wired 00:30:00 Cable Management for Wired Computer Network 01:00:00 Managing Your Network With Network Monitoring Tools 00:30:00 Computer Network Maintenance and Repair 00:30:00 Troubleshooting Computer Network Wrapping Up 01:00:00 Refer A Friend Refer A Friend 00:00:00 Mock Exam Mock Exam- Diploma in IT Communications 00:20:00 Final Exam Final Exam- Diploma in IT Communications 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Diploma in IT Communications
Delivered Online On Demand19 hours 25 minutes
£25

M.D.D PSYCHOTHERAPY LONDON PACKAGE (SELF IMPROVEMENT)

4.9(27)

By Miss Date Doctor Dating Coach London, Couples Therapy

Introducing the Psychotherapy London Package: Expert Guidance for Personal Growth and Emotional Well-being Are you searching for professional psychotherapy services in London to support your personal growth and emotional well-being? Miss Date Doctor’s Psychotherapy London Package offers you access to highly trained therapists who are dedicated to helping you navigate life’s challenges and achieve greater self-awareness and fulfillment. Psychotherapy is a collaborative and evidence-based therapeutic approach that addresses various mental health concerns, relationship issues, and emotional difficulties. Our experienced therapists in London provide a safe and confidential space for you to explore your thoughts, emotions, and experiences, facilitating positive change and growth. Here’s how the Psychotherapy London Package can support you: Comprehensive Assessment: Our therapists will conduct a thorough assessment to understand your unique needs, challenges, and goals. This assessment will serve as the foundation for designing a tailored treatment plan that suits your specific requirements. Evidence-Based Techniques: The Psychotherapy London Package draws from a range of evidence-based techniques and modalities, ensuring that you receive the most effective and appropriate therapeutic interventions. Individualized Approach: Your therapy sessions will be personalized to address your specific concerns and aspirations. Our therapists recognize that each individual’s journey is unique, and they will tailor the treatment to support your personal growth. Emotional Support: Our therapists provide a supportive and empathetic environment where you can freely express your thoughts and feelings. This emotional support is crucial for fostering a strong therapeutic alliance and promoting healing. Stress Reduction: Psychotherapy can be an effective tool for managing stress and anxiety. Through guided discussions and coping strategies, you’ll develop skills to navigate life’s challenges with greater resilience. Relationship Enhancement: If you are seeking to improve your relationships, our therapists will provide guidance and techniques to enhance communication, foster emotional intimacy, and resolve conflicts effectively. Self-Exploration and Awareness: Psychotherapy encourages self-exploration and self-awareness. By gaining insight into your thoughts and behaviours, you’ll be empowered to make positive changes in your life. Positive Change: With the support of our skilled therapists, you’ll work towards achieving meaningful and lasting positive changes in various aspects of your life. The Psychotherapy London Package at Miss Date Doctor offers you the opportunity to embark on a transformative journey of personal growth and emotional well-being. Our therapists are committed to helping you navigate life’s challenges and empowering you to lead a more fulfilling and balanced life. Take the first step towards greater self-awareness and well-being with the Psychotherapy London Package. Invest in your mental and emotional health, and unlock your potential for positive change. Discover the benefits of psychotherapy and experience the guidance and support you deserve on your journey to a happier and healthier life. 3 x 1 hour sessions https://relationshipsmdd.com/product/psychotherapy-london-package/

M.D.D PSYCHOTHERAPY LONDON PACKAGE (SELF IMPROVEMENT)
Delivered in London or UK Wide or OnlineFlexible Dates
£400

Building Your Self Esteem and Assertiveness Skills

By Training Tale

Building Your Self Esteem and Assertiveness Skills Self-esteem and assertiveness are two essential skills for life success. None of your life's judgments is more important than what you make about yourself. Without some sense of self-worth, life can be extremely painful and unforgiving. Through this Building Your Self Esteem and Assertiveness SkillsCourse, you will learn some techniques that can dramatically change how you feel about yourself and how you approach the world to get what you want. Move past your fears, shyness, self-doubt, and negativity. Increase your self-esteem, improve your ability to influence others, and take action that will change your life for the better! Self-esteem and assertiveness are essential components of living a happy and successful life. Building self-esteem and assertiveness are essential for professional success. However, it is impossible to advance in your career without adequate training and guidance. And this Building Your Self Esteem and Assertiveness Skills course is perfect for you in this regard. After completing this Building Your Self Esteem and Assertiveness Skills course, you'll be ready to take on any challenge and start your career in your desired industries/sectors by developing your skills. This Building Your Self Esteem and Assertiveness Skills will improve your existing skills by taking them to the next level and providing up-to-date knowledge for facing tomorrow's challenges. Learning Outcomes After completing this Building Your Self Esteem and Assertiveness Skills Course,the learner will be able to: Understand the fundamentals of self-esteem. Understand the fundamentals of assertiveness. Understand the importance of assertive communication. Understand the four basic styles of communication. Know how to respond to criticism. Gain a solid understanding of the XYZ formula for effective assertive communication. Gain in-depth knowledge of assertiveness in the workplace. Courses are included in this Building Your Building Your Self Esteem and Assertiveness Skills Course Course 01: Building Your Self Esteem and Assertiveness Skills Course 02: Workplace Stress Management Course 03: Level 2 Award in Job Search and Interview Skills [ Note: Free PDF certificate will provide as soon as completing the Building Your Self Esteem and Assertiveness Skills course] Building Your Self Esteem and Assertiveness Skills Detailed course curriculum of Building Your Self Esteem and Assertiveness Skills Module 1: Understanding Self Esteem Defining Self-Esteem Signs of Low and High Self-Esteem What Causes Low Self-esteem? How is Low Self-esteem Related to Mental Health? Strategies to Build Healthy Self-Esteem How to Increase Your Self-esteem? What Can Friends and Family Do Help? Module 2: Understanding Assertiveness What is Assertiveness? The Origins of Assertiveness The Assertive Journey The Confidence Lane The Four Basic Styles of Communication Assertiveness vs. Aggressiveness Assertiveness vs. Passiveness Assertive Styles With Body Language Responding to Criticism Module 3: Assertiveness in Communication Assertive Communication Importance of Assertive Communication Outcomes & Benefits of Assertiveness Important Facts About Assertiveness Facets of Assertiveness XYZ Formula for Effective Assertive Communication Applications of Assertiveness Module 4: Assertiveness in Workplace Managing Assertively Assertive Roles at Work Managing Workplace Conflict 'I' Messages or 'I' Statements Social Confidence ------------------------- Assessment Method After completing each module of the Building Your Self Esteem and Assertiveness Skills, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this Building Your Self Esteem and Assertiveness Skills, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. Who is this course for? Building Your Self Esteem and Assertiveness Skills This Building Your Self Esteem and Assertiveness Skills is ideal for anyone who wants to understand why Self Esteem and Assertiveness skills are important, how to develop and improve them, and how to advance their career. Including: Managers Team Leaders Office Executives Office Administrators Employees Business people Secretaries Receptionists Requirements Building Your Self Esteem and Assertiveness Skills There are no specific requirements for Building Your Self Esteem and Assertiveness Skills because it does not require any advanced knowledge or skills. Students who intend to enrol in Building Your Self Esteem and Assertiveness Skills must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Career path Building Your Self Esteem and Assertiveness Skills This course will help you move forward in your career by providing you with relevant information, skills, and a certificate of completion. You can expect to be significantly closer to achieve your goals after successfully completing this course. It's also securing the job you want, getting the promotion you deserve. Certificates Certificate of completion Digital certificate - Included

Building Your Self Esteem and Assertiveness Skills
Delivered Online On Demand4 hours
£12

Antiquing Course

3.5(2)

By Elearncollege

Description Antiquing Diploma  Introducing the Antiquing Diploma, an exceptional online course designed specifically for those who wish to delve into the captivating world of antiquing. This specialised programme caters to anyone, from passionate beginners to the seasoned collector. This comprehensive online learning experience offers a unique blend of essential topics, covering everything from Antiquing Fundamentals to the advanced tips for operating a successful Antiquing Business.  Dive into the Antiquing Fundamentals module to gain a deep understanding of what antiquing truly entails. Explore the enchanting world of vintage items, from timeless furniture to retro trinkets, each telling their unique story. The course endeavours to furnish students with a vast knowledge base to understand the intricate differences in periods, styles, and makers that can dramatically affect an item's value.  Communication is an essential element in any business, particularly so in the field of antiquing. The Antiquing Diploma course equips students with the necessary tools and techniques to engage and negotiate effectively with sellers, buyers, and fellow antiquers.  Appraise like a pro with our Value of Goods unit. Understand the intricacies of valuing antiques, from the impact of rarity and desirability to the significance of condition and provenance. This module will provide the knowledge to evaluate items accurately and negotiate prices confidently.  Delve into the Tips for Business segment, packed with insights into starting, managing, and growing an antiquing business. Understand the intricacies of buying, selling, and handling damaged goods, from spotting a valuable find in a pile of discarded objects to knowing when to invest in restoration.  The Buying unit focuses on developing sharp and discerning eyes for valuable antiques. Learn to navigate through markets, auctions, and estate sales, armed with the knowledge to spot potential treasures. Venture into the Cleaning, Wrapping, and Transporting module to learn the fine art of handling antiques. Acquire skills on how to clean and maintain your treasures, ensure their safe packaging, and manage their transportation without causing damage.  The Selling module provides insights into the dynamics of selling antiques, from pricing strategies to marketing tactics. Master the art of creating engaging listings, taking attractive photographs, and developing compelling sales pitches.  In the Defining Collectables unit, learn to discern between what is merely old and what is collectable. Develop an understanding of what drives the collectables market and how to leverage these trends to maximise your returns.  The Antiquing Diploma concludes with a practical, modern approach - Antiquing and the Internet. Understand the impact of digitalisation on the antiquing world and learn to harness online platforms to buy, sell, and engage with the wider antiquing community.  Embark on this comprehensive Antiquing Diploma journey to acquire the skills and knowledge to turn your passion for antiques into a profitable venture or rewarding hobby. Enrol today and discover the secrets and joys of the exciting world of antiquing.  What you will learn    1:Antiquing Fundamentals  2:Communication  3:Value of Goods  4:Tips for Business  5:Buying  6:Handling Damaged Goods  7:Cleaning, Wrapping, and Transporting  8:Selling  9:Defining Collectables  10:Antiquing and the Internet  Course Outcomes After completing the course, you will receive a diploma certificate and an academic transcript from Elearn college. Assessment Each unit concludes with a multiple-choice examination. This exercise will help you recall the major aspects covered in the unit and help you ensure that you have not missed anything important in the unit. The results are readily available, which will help you see your mistakes and look at the topic once again. If the result is satisfactory, it is a green light for you to proceed to the next chapter. Accreditation Elearn College is a registered Ed-tech company under the UK Register of Learning( Ref No:10062668). After completing a course, you will be able to download the certificate and the transcript of the course from the website. For the learners who require a hard copy of the certificate and transcript, we will post it for them for an additional charge.

Antiquing Course
Delivered Online On Demand9 days
£99

Personal Trainer: Fitness Instructor, Gym Instructor - With Complete Career Guide Course

5.0(2)

By Training Express

If you’ve ever wondered how fitness professionals plan effective workouts, keep clients motivated, and navigate the business side of the industry, this course is your backstage pass. Designed for anyone with a passion for fitness and an eye on a career in personal training, this course offers a clear, structured route into the world of gym instruction and fitness coaching — entirely online and flexible around your schedule. We’ll walk you through the essentials of becoming a successful fitness instructor, from anatomy and physiology to client communication and career planning. You’ll gain the know-how to build programmes that suit a range of fitness levels and goals, while also learning what it takes to build a brand and grow your presence in the fitness world. Whether you're new to the scene or looking to sharpen your knowledge, this course blends the science of movement with the art of motivation — all presented in a way that’s both informative and refreshingly free from fluff. Enrol today to delve into this dynamic sector and shape a prosperous future. ________________________________________________________________________ Key Features: CPD QS Certified Personal Trainer : Fitness Instructor, Gym Instructor - With Complete Career Guide 10 Instant e-certificate and hard copy dispatch by next working day Fully online, interactive Personal Trainer course with audio voiceover Developed by qualified professionals in the field Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum: Personal Trainer Module 01: Introduction to Fitness Training Module 02: Anatomy and Physiology Module 03: Fundamentals of Exercise Programming Module 04: Nutrition Basics for Fitness Module 05: Coaching Skills and Communication Module 06: Professional Practice and Business Skills Module 07: Exercise Physiology and Kinesiology Module 08: Fitness Management, Tactical Strength and Conditioning ________________________________________________________________________ Complete Career Guide for Personal Trainer : Fitness Instructor, Gym Instructor (A to Z) This isn't just a course; it's your ticket to thriving in the sector and your roadmap to the Personal Trainer . In addition to mastering the essentials of Personal Trainer , you'll also gain valuable skills in CV writing, job searching, communication, leadership, and project management. These 9 complementary courses are designed to empower you at every stage of your journey. Stand out in your career, from crafting a winning CV to excelling in interviews. Develop the leadership skills to inspire your team and efficiently manage projects. This holistic approach ensures you're not just job-ready but career-ready. Enrol today, and let's build your success story together in Personal Trainer . Your dream career starts here! List of career guide courses included in Personal Trainer : Fitness Instructor, Gym Instructor - With Complete Career Guide: Course 01: Professional CV Writing and Job Searching Course 02: Communication Skills Training Course 03: Career Development Training Course 04: Time Management Course 05: Returning to Work Training Course 06: Level 3 Diploma in Project Management Course 07: Leadership Skills Course 08: Body Language Course 09: Interview and Recruitment ________________________________________________________________________ Learning Outcomes: Understand fundamental principles of fitness training and exercise programming. Demonstrate knowledge of human anatomy, physiology, and kinesiology. Apply nutrition basics to design effective fitness programs for clients. Develop coaching skills and effective communication in a fitness context. Acquire professional practice and business skills for a fitness career. Gain expertise in fitness management and tactical strength and conditioning. ________________________________________________________________________ Accreditation All of our courses are fully accredited, including this Personal Trainer : Fitness Instructor, Gym Instructor Course, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in Personal Trainer. Certification Once you've successfully completed your Personal Trainer : Fitness Instructor, Gym Instructor Course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our Personal Trainer : Fitness Instructor, Gym Instructor Course certification has no expiry dates, although we do recommend that you renew them every 12 months. Assessment At the end of the courses, there will be an online assessment, which you will need to pass to complete the course. Answers are marked instantly and automatically, allowing you to know straight away whether you have passed. If you haven't, there's no limit on the number of times you can take the final exam. All this is included in the one-time fee you paid for the course itself. CPD 100 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Personal Trainer : Fitness Instructor, Gym Instructor Course can be taken by anyone who wants to understand more about the topic. With the aid of this Personal Trainer : Fitness Instructor, Gym Instructor course, you will be able to grasp the fundamental knowledge and ideas. Additionally, this Personal Trainer : Fitness Instructor, Gym Instructor Course is ideal for: Aspiring fitness instructors seeking comprehensive training. Individuals interested in pursuing a career in personal training. Gym enthusiasts aiming to turn their passion into a profession. Career changers looking to enter the thriving fitness industry. Requirements Learners do not require any prior qualifications to enrol on this Personal Trainer : Fitness Instructor, Gym Instructor Course. You just need to have an interest in Personal Trainer : Fitness Instructor, Gym Instructor Course. Career path After completing this Personal Trainer : Fitness Instructor Course you will have a variety of careers to choose from. The following job sectors of Personal Trainer : Fitness Instructor Course are: Fitness Instructor - £18K to 25K/year Personal Trainer - £20K to 35K/year Gym Manager - £25K to 40K/year Nutrition Advisor - £22K to 30K/year Tactical Strength and Conditioning Coach - £30K to 45K/year Certificates 10 CPD Accredited e-Certificates Digital certificate - Included 10 CPD Accredited Hard Copy Certificates Hard copy certificate - Included

Personal Trainer: Fitness Instructor, Gym Instructor - With Complete Career Guide Course
Delivered Online On Demand1 hour
£50

Professional Certificate Course in the Nature and Importance of Customer Service in the Tourism and Hospitality in London 2024

4.9(261)

By Metropolitan School of Business & Management UK

Delve into the intricate world of customer service within the vibrant sectors of tourism and hospitality. This course equips participants with the essential skills and knowledge to navigate the unique challenges and opportunities of delivering exceptional service experiences in these dynamic industries. After the successful completion of the course, you will be able to learn about the following, ⦁ Understand the Concept of Service Quality and its Significance In Business, Specifically in the Context of Customer Service. ⦁ Identify and Explain the Unique Characteristics and Challenges of Customer Service in the Tourism and Hospitality Industries. ⦁ Describe the Principles and Key Elements of Excellent Customer Service and How they Contribute to Customer Satisfaction and Loyalty. ⦁ Gain an Introductory Understanding of Performance Management and its Relevance in Enhancing Customer Service and Organisational Effectiveness. ⦁ Develop Strategies and Techniques for Managing Complaints Effectively in Tourism and Hospitality Organizations thereby Ensuring Customer Satisfaction and Resolution. ⦁ Demonstrate the Principles of Effective Communication and Interpersonal Skills in Customer Service Interactions both Face-to-face and through Various Communication Channels. ⦁ Recognise the Importance of Teamwork and Collaboration in Delivering Consistent and High-quality Customer Service Experiences and Understand How to Contribute Effectively to a Collaborative Work Environment. Participants will explore the concept of service quality and its significance in business, with a specific focus on customer service within the tourism and hospitality sectors. Key topics include identifying the unique characteristics and challenges of customer service in these industries, principles of excellent customer service, performance management's role in enhancing service quality, effective complaint management strategies, principles of communication and interpersonal skills, and the importance of teamwork in delivering consistent service experiences. The course "Understanding Customer Service in Tourism and Hospitality" delves into the crucial role of excellent service in these sectors. It covers key aspects such as customer expectations, service quality, and effective communication to ensure customer satisfaction and loyalty in tourism and hospitality settings. Course Structure and Assessment Guidelines Watch this video to gain further insight. Navigating the MSBM Study Portal Watch this video to gain further insight. Interacting with Lectures/Learning Components Watch this video to gain further insight. Understand the Nature and Importance of Customer Service in the Tourism and Hospitality Self-paced pre-recorded learning content on this topic. Understand the Nature and Importance of Customer Service in the Tourism and Hospitality Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be an added advantage to understanding the content of the course. The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone who is eager to know more and get updated on current ideas in their respective field. We recommend this certificate for the following audience. Hospitality Service Specialist Tourism Customer Care Coordinator Guest Experience Manager Front Desk Concierge Travel and Tourism Consultant Guest Relations Officer Service Excellence Supervisor Hospitality Communication Specialist Average Completion Time 2 Weeks Accreditation 3 CPD Hours Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.

Professional Certificate Course in the Nature and Importance of Customer Service in the Tourism and Hospitality in London 2024
Delivered Online On Demand14 days
£20

Library & Information Science Advance Diploma for Library Assistants & Librarians

4.7(47)

By Academy for Health and Fitness

***24 Hour Limited Time Flash Sale*** Library & Information Science Advance Diploma for Aspiring Librarian / Library Assistant Admission Gifts FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter Are you a professional feeling stuck in your career, struggling to keep up with the ever-changing demands of the industry? Or perhaps you're a beginner, unsure of where to start or how to break into your desired field. Whichever stage you're in, our exclusive Library & Information Science Advance Diploma for Aspiring Librarian / Library Assistant Bundle provides unique insights and tools that can help you achieve your goals. Designed to cater to the needs of both seasoned professionals and aspiring newcomers, our Library & Information Science Advance Diploma for Aspiring Librarian / Library Assistant bundle is a comprehensive program that will equip you with the essential skills and knowledge you need to succeed. Whether you're looking to advance in your current role or embark on a new career journey, this bundle has everything you need to take your professional life to the next level. But that's not all. When you enrol in Library & Information Science Advance Diploma for Aspiring Librarian / Library Assistant Online Training, you'll receive 30 CPD-Accredited PDF Certificates, Hard Copy Certificates, and our exclusive student ID card, all absolutely free. Courses Are Included In this Library & Information Science Advance Diploma for Aspiring Librarian / Library Assistant Career Bundle: Course 01: Library and Information Science Diploma Course Course 02: English Literature Course 03: An Introduction to British and American Literature Search Course 04: Comparative Literature Course 05: Social Science Diploma Course 06: The Art of Organizing and Decluttering Course 07: Information Management Course 08: Information Governance Course 09: Data Management Training Course 10: Document Control Course 11: ICT: Information and Communication Technology Course 12: GDPR Course 13: Document Control Course 14: Quality Management Course 15: Administrative Management Course 16: Basic Data Analysis Course 17: Applied Statistics Course 18: Data Entry Administrator Course 19: Content Management Course 20: Copyediting & Proofreading Course 21: Material Management Course 22: Functional Skills IT Course 23: Goal Setting Course 24: Touch Typing Course 25: Computer Operating System and Troubleshooting Course 26: Microsoft Access Databases Forms and Reports Course 27: Workplace Confidentiality Course 28: Public Speaking Course 29: Complete Communication Skills Master Class Course 30: ChatGPT Masterclass: A Complete ChatGPT Zero to Hero! With the Library & Information Science Advance Diploma for Aspiring Librarian / Library Assistant, you'll embark on an immersive learning experience that combines interactive lessons with voice-over audio, ensuring that you can learn from anywhere in the world, at your own pace. And with 24/7 tutor support, you'll never feel alone in your journey, whether you're a seasoned professional or a beginner. Don't let this opportunity pass you by. Enrol in Library & Information Science Advance Diploma for Aspiring Librarian / Library Assistant today and take the first step towards achieving your goals and dreams. Why buy this Library & Information Science Advance Diploma for Aspiring Librarian / Library Assistant? Free CPD Accredited Certificate upon completion of Library & Information Science Advance Diploma for Aspiring Librarian / Library Assistant Get a free student ID card with Library & Information Science Advance Diploma for Aspiring Librarian / Library Assistant Lifetime access to the Library & Information Science Advance Diploma for Aspiring Librarian / Library Assistant course materials Get instant access to this Library & Information Science Advance Diploma for Aspiring Librarian / Library Assistant course Learn Library & Information Science Advance Diploma for Aspiring Librarian / Library Assistant from anywhere in the world 24/7 tutor support with the Library & Information Science Advance Diploma for Aspiring Librarian / Library Assistant course. Start your learning journey straightaway with our Library & Information Science Advance Diploma for Aspiring Librarian / Library Assistant Training! Library & Information Science Advance Diploma for Aspiring Librarian / Library Assistant premium bundle consists of 30 precisely chosen courses on a wide range of topics essential for anyone looking to excel in this field. Each segment of the Library & Information Science Advance Diploma for Aspiring Librarian / Library Assistant is meticulously designed to maximise learning and engagement, blending interactive content and audio-visual modules for a truly immersive experience. Certification You have to complete the assignment given at the end of the Library & Information Science Advance Diploma for Aspiring Librarian / Library Assistant course. After passing the Library & Information Science Advance Diploma for Aspiring Librarian / Library Assistant exam You will be entitled to claim a PDF & Hardcopy certificate accredited by CPD Quality standards completely free. CPD 300 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Library & Information Science Advance Diploma for Aspiring Librarian / Library Assistant course is ideal for: Students seeking mastery in Library & Information Science Advance Diploma for Aspiring Librarian / Library Assistant Professionals seeking to enhance Library & Information Science Advance Diploma for Aspiring Librarian / Library Assistant skills Individuals looking for a Library & Information Science Advance Diploma for Aspiring Librarian / Library Assistant-related career. Anyone passionate about Library & Information Science Advance Diploma for Aspiring Librarian / Library Assistant Requirements This Library & Information Science Advance Diploma for Aspiring Librarian / Library Assistant doesn't require prior experience and is suitable for diverse learners. Career path This Library & Information Science Advance Diploma for Aspiring Librarian / Library Assistant bundle will allow you to kickstart or take your career in the related sector to the next stage. Certificates CPD Accredited Digital certificate Digital certificate - Included CPD Accredited Hard copy certificate Hard copy certificate - Included If you are an international student, then you have to pay an additional 10 GBP for each certificate as an international delivery charge.

Library & Information Science Advance Diploma for Library Assistants & Librarians
Delivered Online On Demand6 days
£209

IT Support Engineer Placement Program with Money Back Guarantee

4.7(47)

By Academy for Health and Fitness

Start your career as an IT Support Engineer and earn up to £34,000 per month. Are you looking to get a job in the rewarding field of IT? Do you want to earn a lot of money monthly by spending less? Our IT Support Job Ready Program is here to make that possible! It is your ultimate gateway to learning IT skills and launching a successful career in this ever-evolving industry. With our comprehensive career bundle, we don't just educate you; we guide you every step of the way until you land that dream job. This exclusive IT Support Job Ready program includes an expertly made collection of courses, each designed to build your expertise from the ground up. Our mission is simple - to be your trusted partner every step of the way, from Training to Employment. In addition to teaching you the technical skills you need, we will also provide you with career mentoring and support. We will help you build your resume, prepare for interviews, and land your dream job. We also have partnerships with many companies that are hiring IT professionals, so we can help you get the job you want. If you are not happy with our service, we also offer a 100% money-back guarantee. With us, you have nothing to risk and everything to gain. So what are you waiting for? Enrol in our IT Support Job Ready Program today and start your journey to becoming a successful IT professional! If you have any questions, you can contact us. We will be happy to provide you with all the information you need. Who Choose Us? So, what sets us apart from other programs? Let's dive into the exceptional benefits you'll experience when you join our IT Support Technician Job Ready Program: Personalised Guidance: Our experienced mentors will provide one-on-one counselling sessions tailored to your specific needs. Whether you're a beginner or have some experience, we will guide you towards honing your skills and developing a strong foundation in Business Analysis. One-On-One Consultation Sessions with Experts: Gain invaluable insights and guidance from seasoned professionals who have thrived in the IT Support field. Our consultation sessions provide you with insider tips, tricks, and advice, empowering you to navigate the industry with confidence and expertise. Extensive Job Opportunities: We have established partnerships with numerous companies actively seeking IT Support Technicians. Through our network, we'll connect you with exclusive job openings that are not easily accessible elsewhere. Our aim is to maximise your employment prospects and provide you with a range of exciting opportunities to choose from. Interview Preparation: We provide you with access to a comprehensive database of potential interview questions curated over years of industry experience. Walk into your interviews confident, well-prepared, and ready to impress. Money-Back Guarantee: Your satisfaction is our top priority. We are confident in the quality of our training and support, which is why we offer a 100% money-back guarantee. Continuous Career Support: Our commitment doesn't end when you secure a job. We'll be there for you throughout your career journey, offering continued support and guidance. Whether you need advice on career advancement, assistance with new projects, or simply a friendly ear to share your achievements, we'll be your trusted partner for long-term success. Courses we will provide once you enrol in the program: Course 01: Windows 10 Pro Complete Training Course 02: Learning Computers and Internet Course 03: Encryption Course 04: Internet of Things Course 05: Cloud Computing / CompTIA Cloud+ (CV0-002) Course 06: Secure Programming of Web Applications Course 07: Building Your Own Computer Course 08: Cloud Computing Training Course 09: Data Center Training Essentials: General Introduction Course 10: Cisco ASA Firewall Training Course 11: ICT: Information and Communication Technology Course 12: Success- The 7 Skills To Success, Confidence & Achievement Course 13: IT Helpdesk Support Essentials Course 14: Functional Skills IT The IT Support Job Ready Program with Career Support & Money Back Guarantee is completed in 9 easy steps: Step 1: Enrol in the Programme Join our ENTRY LEVEL IT Support Training for lifetime access to 14 IT Network Infrastructure courses, complete with secure registration and a 14-day money-back guarantee. Step 2: Initial One-On-One Counselling Session After enroling in the IT Support Training, connect with a career mentor in an initial session to tailor your learning path based on your career goals and skills. Step 3: Certification upon Course Completion After learning from the IT Support courses, you must obtain certificates for each course. There will be exams for every course, and you have to pass them to get your certificate. These certificates will prove that you're an expert in the subject. Step 4: CV Revamping We'll professionally enhance your CV and LinkedIn profile to effectively showcase your skills in IT Support for the IT/Web industry. Step 5: Building Network and Submitting CV We understand the power of casting a wide net. We'll strategically submit your CV to various platforms and networks, expanding your reach and connecting you with valuable opportunities that align with your IT Support career goals, including high-profile connections on LinkedIn. Step 6: Interview Preparation: Access our IT Support Training interview question database and practice with simulated interviews for feedback and improvement. Step 7: Securing Job Interviews Leveraging our partnerships with leading companies, we'll secure IT Support job interviews for you. We'll ensure you get the opportunity to showcase your skills to potential employers and get the dream job you want. Step 8 Post-Interview Support: We'll provide a debriefing session to reflect on your performance and identify areas of improvement for future IT Support interviews if necessary. Step 9 Job Celebration and Ongoing Support: Once you've secured your dream job in ENTRY LEVEL IT Support Engineer, it's time to celebrate! However, our support doesn't end there. We'll provide you with ongoing career advice to ensure you continue to thrive in your new role. CPD 100 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This IT Support Job Ready Program is perfect for: Aspiring IT professionals eager to enter the tech industry. Career changers looking to transition into IT support. Recent graduates aiming to enhance their employability in IT. Self-taught tech enthusiasts seeking formal training and certification. Anyone needing structured guidance and support to secure an IT job. Requirements No experience is required. Just enrol & start learning. Career path After completing this IT Support Job Ready Program, you will be able to get different jobs such as: IT Support Technician: £20,000 - £40,000 Network Administrator: £25,000 - £50,000 Cybersecurity Analyst: £30,000 - £75,000 Cloud Computing Specialist: £35,000 - £80,000 Data Center Technician: £25,000 - £65,000 Systems Administrator: £30,000 - £70,000 IT Project Manager: £40,000 - £100,000 Certificates CPD Accredited e-Certificate Digital certificate - Included CPD Accredited Framed (Hardcopy) Certificate Hard copy certificate - Included Enrolment Letter Digital certificate - Included QLS Endorsed Hard Copy Certificate Hard copy certificate - Included Student ID Card Digital certificate - Included

IT Support Engineer Placement Program with Money Back Guarantee
Delivered Online On Demand3 hours
£1,499