10575 Communication courses in Bootle delivered Online

Course Overview Listening is an essential aspect of communication in leadership. To become a successful leader and build positive relationships both inside and outside of the workplace, it is crucial to understand the art of listening.  In the Leaders Effective Listening Skills course, you will learn why listening is a powerful nonverbal communication tool, and how to use it to develop your communication and emotional intelligence in the workplace. It explores the key types of listening in detail: active, critical and appreciative, and how to apply these skills to build strong working relationships. This course is not just for leaders and business professionals; anyone can enrol who wishes to learn the art of listening for better communication. Whether you want to apply these skills in your personal or professional life, it will teach you how to use smart listening to interact with people on a much deeper level. This best selling Leaders Effective Listening Skills has been developed by industry professionals and has already been completed by hundreds of satisfied students. This in-depth Leaders Effective Listening Skills is suitable for anyone who wants to build their professional skill set and improve their expert knowledge. The Leaders Effective Listening Skills is CPD-accredited, so you can be confident you're completing a quality training course will boost your CV and enhance your career potential. The Leaders Effective Listening Skills is made up of several information-packed modules which break down each topic into bite-sized chunks to ensure you understand and retain everything you learn. After successfully completing the Leaders Effective Listening Skills, you will be awarded a certificate of completion as proof of your new skills. If you are looking to pursue a new career and want to build your professional skills to excel in your chosen field, the certificate of completion from the Leaders Effective Listening Skills will help you stand out from the crowd. You can also validate your certification on our website. We know that you are busy and that time is precious, so we have designed the Leaders Effective Listening Skills to be completed at your own pace, whether that's part-time or full-time. Get full course access upon registration and access the course materials from anywhere in the world, at any time, from any internet-enabled device.  Our experienced tutors are here to support you through the entire learning process and answer any queries you may have via email.

Management of Risk (M_o_R®) Foundation: In-House Training This M_o_R® Foundation course prepares learners to demonstrate knowledge and comprehension of the four elements of the M_o_R framework: Principles, Approach, Processes, Embedding and Reviewing and how these elements support corporate governance. The M_o_R Foundation Course is also a prerequisite for the M_o_R Practitioner qualification. What you will Learn At the end of the M_o_R Foundation course, participants will gain competencies in and be able to: Describe the key characteristics of risk and the benefits of risk management List the eight M_o_R Principles List and describe the use of the key M_o_R Approach documents Create Probability and Impact scales Define and distinguish between risks and issues Create a Risk Register Create a Stakeholder map Identify the key roles in risk management Use the key techniques and describe specialisms in risk management Undertake the M_o_R Foundation examination Introduction Introduction to the M_o_R course What is a risk? What is risk management? Why is risk management so important? Basic risk definitions The development of knowledge about risk management Corporate governance and internal control Where and when should risk management be applied? M_o_R Principles The purpose of M_o_R principles Aligns with objectives Fits the context Engages stakeholders Provides clear guidance Informs decision-making Facilitates continual improvement Creates a supportive culture Achieves measurable value Risk management maturity models M_o_R Approach Relationship between the documents Risk management policy Risk management process guide Risk management strategy Risk register Issue register Risk response plan Risk improvement plan Risk communications plan M_o_R Process Common process barriers Identify contexts Identify the risks Assess estimate Assess evaluate Plan Implement Communication throughout the process M_o_R Perspectives Strategic perspective Program perspective Project perspective Operational perspective Risk Specialisms Business continuity management Incident and crisis management Health and Safety management Financial risk management Environmental risk management Reputational risk management Contract risk management

LTE Backhaul training course description This course provides a concise insight into the LTE backhaul. Key parts of the course are detailed looks at the transport of messages and the S1 and X2 protocols. What will you learn Describe the overall architecture of LTE. Explain how data and signalling messages are transported in LTE. Describe the S1 protocol. Describe the X2 protocol. LTE Backhaul training course details Who will benefit: Anyone working with LTE. Prerequisites: Mobile communications demystified Duration 2 days LTE Backhaul training course contents Introduction In the first section of the course, we review LTE and its hardware and software architecture. Requirements and key features of LTE. LTE Architecture and capabilities of the UE. Architecture of the E-UTRAN, functions of the eNB. EPC architecture, and functions of the MME, SGW, PGW and PCRF. System interfaces and protocol stacks. Example information flows. Dedicated and default bearers. EMM, ECM and RRC state diagrams. Architecture of the radio access network In this section, we look in more detail at the architecture of the evolved UMTS terrestrial radio access network (E-UTRAN). Logical and physical architecture of the E-UTRAN. Numbering, addressing and identification. E-UTRAN functions. E-UTRAN protocol stacks. Timing and frequency synchronisation in LTE. Transport of data and signalling in LTE Here, we look in more detail at the techniques and protocols that are used to transport data and signalling messages across the evolved UMTS terrestrial radio access network and the evolved packet core. Quality of service in LTE. The GPRS tunnelling protocol. Differentiated services Multi-protocol label switching (MPLS). The stream control transmission protocol (SCTP). The S1 application protocol This section gives a detailed account of the signalling procedures in the S1 application protocol, which the MME uses to control the operation of the eNB. The material looks at the procedures, messages and information elements, and relates them to the system-level procedures in which they are used. S1 setup procedure. UE context management procedures. Non access stratum information transport. Procedures for managing the evolved radio access bearer (E-RAB). Paging procedures. Mobility management procedures for S1-based handovers. Procedures in support of self-optimising networks. The X2 application protocol This section gives a detailed account of the signalling procedures in the X2 application protocol, which is used for peer-to-peer communication between eNBs. The material looks at the procedures, messages and information elements, and relates them to the system-level procedures in which they are used. X2 setup procedure. Mobility management procedures for X2-based handovers Procedures in support of self-optimising networks. High level system operation In the final section, we bring our discussions of the S1 and X2 application protocols together by reviewing the system-level operation of LTE. Attach procedure. Transitions between the states of RRC Idle and RRC Connected. Tracking area updates in RRC Idle. Handover procedures in RRC Connected.

LTE Airside training course description This course provides a concise insight into the LTE airside. Key parts of the course are detailed looks at the air interface protocol stack, cell acquisition, transmission and reception of data and of he layer 1 procedures along with layer 2 procedures. What will you learn Explain the RF optimisation flowchart. Describe the importance of Reference Signal Received Power (RSRP). List many of the 3GPP recommended KPIs. Describe the concept of APN AMBR and UE AMBR within LTE. Describe the use of planning and optimisation computer tools. LTE Airside training course details Who will benefit: Anyone working with LTE. Prerequisites: Essential LTE Duration 2 days LTE Airside training course contents Introduction and review of LTE This section describes the requirements of LTE and key technical features, and reviews the system architecture. LTE Architecture, UE, E-UTRAN and EPC. Specifications. OFDMA, SC-FDMA and MIMO antennas This section describes the techniques used in the LTE air interface, notably orthogonal frequency division multiple access (OFDMA) and multiple input multiple output (MIMO) antennas. Communication techniques for fading multipath channels. OFDMA, FFT processing and cyclic prefix insertion. SC-FDMA in the LTE uplink. Multiple antenna techniques including transmit & receive diversity and spatial multiplexing. Introduction to the air interface This section covers the operation of the air interface, the channels that it uses, and the mapping to the time and frequency domains of OFDMA and SC-FDMA. Air interface protocol stack. Logical, transport and physical channels. Frame and slot structure, the resource grid. Resource element mapping of the physical channels and physical signals. LTE spectrum allocation. Cell acquisition This is the first of three sections covering the air interface physical layer. Here, we cover mobile procedures to start low-level communications with the cell, and base station transmission of the corresponding information. Primary/secondary synchronisation signals. Downlink reference signals. The master information block. Physical control format indicator channel. Organisation and transmission of the system information. Data transmission and reception In this section, we cover procedures used for data transmission and reception on the shared channels, and describe in detail the individual steps. Data transmission and reception on the uplink and downlink. Scheduling commands and grants on the PDCCH. DL-SCH and UL-SCH. Physical channel processing of the PDSCH and PUSCH. Hybrid ARQ indicators on the PHICH. Uplink control information on the PUCCH. Uplink demodulation and sounding reference signals. Additional physical layer procedure This section concludes our discussion of the air interface physical layer, by discussing a number of procedures that support its operation. Transmission of the physical random access channel. Contention and non-contention based random access procedures. Discontinuous transmission in idle and connected modes. Uplink power control and timing advance. Air interface layer 2 This section describes the architecture and operation of layer 2 of the air interface protocol stack. MAC protocol, interactions with the physical layer, use for scheduling. RLC protocol, transparent, unacknowledged and acknowledged modes. PDCP, including header compression, security functions and recovery from handover.

Join the Scrum.org accredited Live Virtual Class - Professional Scrum Product Owner Advanced™ training (PSPO Advanced) to master the role of a Product Owner. Learn how to advance your training of Product Ownership and apply it to deliver even more value. Course Description Agile techniques and the Scrum framework revolutionise project and product delivery, enabling teams to work faster and align closely with business needs. A product owner's role within this delivery is critical. Unlike traditional team managers, Product Owners focus on maximising product value rather than individual elements of project delivery. To excel in this role, product owners must combine business strategy with product vision and delivery roadmaps. The ability to operate within complex environments highlights the need for specific training and qualifications. Product Owner Advanced training is specifically designed to empower experienced Product Owners to deliver greater value. An exceptional Product Owner requires skillsets beyond core Agility and Scrum. These include clear decision-making, vision, communication, and influence. Practical experience is highly valued, and the PSPO 2 course emphasises interactive workshops, discussions, and exercises to provide a comprehensive understanding of the multifaceted Product Owner role. This course elevates existing Product Owners' capabilities, providing a clear path for your professional growth and delivering increased value to product stakeholders. Through collaborative and exploratory training, Product Owners' knowledge and experience will reach new heights, improving various aspects of your role. Key areas covered include: Deepening understanding of the Product Owner role, including product understanding, customer identification, and effective communication of product vision and strategy. Leveraging product vision and strategy to gain a competitive edge. Embracing diverse roles and stances essential for Product Owners. Enhancing stakeholder communication and management skills with a focus on different stakeholder groups. Navigating Agile governance, budgeting, and contracting within the Scrum framework. Scaling the Product Owner role for larger projects and products. By the end of this product owner advanced training, participants will be equipped to excel as Product Owners, driving success and value across their product journey. Why Train With Us? Develop advanced product owner skillsets that build on your existing knowledge of the Scrum framework and product owner accountabilities with our immersive two-day online PSPO Advanced course. Led by experienced industry professionals and support Professional Scrum Trainers & Product Owners, the course values team-based exercises and a hands-on learning experience. We help you grow within your Product Owner role through this advanced training, enabling you to better communicate product vision and strategy to teams, ultimately delivering higher value through projects and products with larger scopes. Who Should Attend This Course? The Professional Product Owner – Advanced course is designed for: Experienced Product Owners, ideally with at least one year of experience in the role Scrum Masters and stakeholders collaborating with Product Owners Your Professional Scrum Trainer Meet Jay, founder of Fractal Systems and a dedicated Professional Scrum Trainer. With over 20 years of experience in team and leadership roles, Jay is well-versed in delivering continuous value. His unique teaching approach involves zero PowerPoint and instead relies on engaging, experience-based sessions using techniques from Liberating Structures and Neuro Linguistic Programming. Jay's expertise lies in business transformations, offering training, mentoring, coaching, and consulting to foster success through collaborative efforts. Rapid learning and practical application are the hallmarks of his approach. Jay & the entire Fractal team are invested in your learning journey and are here to support you from start to end, including offering additional valuable support: Free practice assessments for certification success Free resource bundle to master Scrum Free exam revision sheets Free access to an exam simulator Free exam coaching sessions for first-time success Free 1:1 coaching to excel at work Our Clients Our Testimonials

For anyone who has to deliver presentations who wants to become more confident and improve their speaking skills.

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Listening is a conscious activity which requires attention. Rather than waiting to speak, you need to listen attentively to fully understand the other person. Remember, there is no point in asking a question if you do not intend to listen carefully to the answer! The Communication: The Ultimate Guide to Questioning & Listening is designed to help you think about how you communicate verbally. The course includes information on the processes involved and the steps you can take to help ensure that verbal or spoken messages are received as intended. Through this course you will learn, examine and be able to apply; what questions are, what they can do and why we ask them. As well as examining and practicing active listening and common body language cues. In additional you will be able to recognize and respond to both positive and negative question responses. What you'll learn Answer - 'what is questioning?' Understands and can apply what questions can do Unpick why we ask questions Examine what active listening is Undertake an active listening exercise Appreciate the role of body language Recognize the main body language cues and signs as they relate to questions & answers Use, understand and appreciate 12 question types recognize, appreciate and use 12 different types of questions - including; the pros and cons, examples and interpersonal implications Appreciate and respond appropriately to possible question responses Appreciate the role of emotional intelligence Download a series of 'Top Ten Questions' Requirements Some method of jotting down thoughts, notes and quiz answers The 8th question type video (Socratic) has a supporting document Introduction to The Ultimate Guide to Questioning Course Introduction FREE 00:05:00 The Fundamentals - What & Why What is questioning? 00:02:00 What can questions do? 00:10:00 Why do we ask questions? 00:04:00 Active listening Are you listening? 00:09:00 Active Listening Exercise 00:09:00 Body language Body language 00:13:00 The 12 Different Types of Questions Introduction to the 12 question types 00:03:00 Closed questions 00:03:00 Tag or tail questions 00:02:00 Open questions 00:02:00 Imagine questions 00:02:00 Funnel questions 00:02:00 Probing questions 00:06:00 Recall & process questions 00:02:00 Socratic questions - 6 types 00:04:00 Leading Questions 00:02:00 Loaded questions 00:02:00 Rhetorical questions 00:01:00 Empathetic questions 00:03:00 How can people respond to questions? 8 possible question responses 00:06:00 Summary Summary of Ultimate Guide To Questioning 00:04:00 Course Certification

In the ever-evolving landscape of UK business, staying ahead is not just an advantage but a necessity. The Ultimate Business Mastery Bundle is your strategic toolkit to navigate the contemporary challenges facing businesses today. From intricate financial analyses to streamlined administrative practices, the Ultimate Business Mastery course empowers you with a diverse skill set to excel in the dynamic world of business. The Ultimate Business Mastery Bundle Consists of the following Premium courses: Course 01: Administration : Office Administration Course 02: Business Finance Course 03: Business Analysis Level 3 Course 04: Business Law Course 05: Budget Analysis and Financial Report Building Course 06: Payroll (UK Payroll System, Payee, Tax, NI, Pension) Course 07: Retail Management Course 08: Data Analysis & Forecasting Course 09: Microsoft Excel & Accounting Training Course 10: Financial Analysis Methods Course 11: Business Administration and Financial Management Level 2 Certification Course 12: Economics Level 2 Diploma Course 13: Administrative Management Course 14: Quality Management Course 15: Complete Customer Service and Communication Skills at QLS Level 3 Course 16: Communication and Organisational Skills Course 17: Level 3 Purchasing & Procurement Course 18: Advanced Tax Accounting Course 19: Business English and Communication Skills Course 20: Learn Microsoft Word, PowerPoint & Outlook In 90 Minutes! 10 Extraordinary Career Oriented courses that will assist you in reimagining your thriving techniques- Course 01: Effective Communication Skills Diploma Course 02: Business Networking Skills Course 03: Influencing and Negotiation Skills Course 04: Delegation Skills Training Course 05: Time Management Course 06: Leadership Skills Training Course 07: Decision Making and Critical Thinking Online Course Course 08: Emotional Intelligence and Social Management Diploma Course 09: Assertiveness Skills Course 10: Touch Typing Complete Training Diploma Learning Outcomes: Upon completion of The Ultimate Business Mastery bundle, you should be able to: Navigate complex financial landscapes with proficiency in Business Finance. Analyse and interpret business data, fostering Data Analysis and forecasting expertise. Demonstrate mastery in administrative functions through Office Administration skills. Develop an in-depth understanding of Business Law and its implications. Implement effective communication strategies with enhanced Customer Service skills. Cultivate advanced proficiency in Microsoft Excel for efficient financial reporting. As businesses grapple with the complexities of post-pandemic recovery, our course tackles the key issues head-on. Dive deep into Business Finance, Budget Analysis, and Payroll intricacies. Equip yourself with the expertise needed to master Retail Management and Data Analysis, preparing you to make real-time data-driven decisions. With a focus on Quality Management and Administrative Efficiency, the Ultimate Business Mastery bundle is your gateway to ensuring operational excellence in any professional environment. Elevate your career with a suite of skills that are not just relevant but crucial in today's competitive business landscape. CPD 300 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Aspiring business professionals seeking a well-rounded skill set. Entrepreneurs looking to enhance their business acumen. Individuals aiming to advance their career in administration and finance. Professionals interested in mastering data-driven decision-making. Those wanting to stay abreast of the latest business laws and regulations. Please Note: Studyhub is a Compliance Central approved resale partner for Quality Licence Scheme Endorsed courses. Requirements To participate in this Ultimate Business Mastery Bundle course, all you need is - A smart device A secure internet connection And a keen interest in Business Career path Financial Analyst: •35,000 - •45,000 per annum Retail Manager: •25,000 - •40,000 per annum Business Administrator: •22,000 - •35,000 per annum Data Analyst: •30,000 - •45,000 per annum Procurement Specialist: •28,000 - •40,000 per annum Quality Assurance Manager: •35,000 - •50,000 per annum Certificates CPD Accredited Certificate Digital certificate - Included CPD Accredited e-Certificate - Free CPD Accredited Hardcopy Certificate - Free Enrolment Letter - Free Student ID Card - Free

VMware training course description This five-day VMware course features intensive handson training that focuses on installing, configuring, and managing VMware vSphere 8, which includes VMware ESXi 8 and VMware vCenter 8. This course prepares you to administer a vSphere infrastructure for an organization of any size. This course is the foundation for most VMware technologies in the software-defined data center. What will you learn Install and configure ESXi hosts. Deploy and configure vCenter. Create virtual networks using standard and distributed switches. Configure VMs, templates, clones, and snapshots. Manage virtual machine resource allocation. Migrate virtual machines with vSphere vMotion and vSphere Storage vMotion. VMware training course details Who will benefit: Systems administrators and engineers. Prerequisites: Introduction to data communications & networking. Windows/Linux Administration. Duration 5 days VMware training course contents Course Introduction Introductions and course logistics. Course objectives vSphere and Virtualization Overview Explain basic virtualization concepts, Describe how vSphere fits in the software-defined data center and the cloud infrastructure, Recognize the user interfaces for accessing vSphere, Explain how vSphere interacts with CPUs, memory, networks, storage, and GPUs Installing and Configuring ESXi Install an ESXi host, Recognize ESXi user account best practices, Configure the ESXi host settings using the DCUI and VMware Host Client Deploying and Configuring vCenter Recognize ESXi hosts communication with vCenter, Deploy vCenter Server Appliance, Configure vCenter settings, Use the vSphere Client to add and manage license keys, Create and organize vCenter inventory objects, Recognize the rules for applying vCenter permissions, View vCenter logs and events Configuring vSphere Networking Configure and view standard switch configurations, Configure and view distributed switch configurations, Recognize the difference between standard switches and distributed switches, Explain how to set networking policies on standard and distributed switches Configuring vSphere Storage Recognize vSphere storage technologies, Identify types of vSphere datastores, Describe Fibre Channel components and addressing, Describe iSCSI components and addressing, Configure iSCSI storage on ESXi, Create and manage VMFS datastores, Configure and manage NFS datastores Deploying Virtual Machines Create and provision VMs, Explain the importance of VMware Tools, Identify the files that make up a VM Recognize the components of a VM, Navigate the vSphere, Client and examine VM settings and options, Modify VMs by dynamically increasing resources, Create VM templates and deploy VMs from them, Clone VMs, Create customization specifications for guest operating systems, Create local, published, and subscribed content libraries, Deploy VMs from content libraries, Manage multiple versions of VM templates in content libraries Managing Virtual Machines Recognize the types of VM migrations that you can perform within a vCenter instance and across vCenter instances, Migrate VMs using vSphere vMotion, Describe the role of Enhanced vMotion Compatibility in migrations, Migrate VMs using vSphere Storage vMotion, Take a snapshot of a VM, Manage, consolidate, and delete snapshots, Describe CPU and memory concepts in relation to a virtualized environment, Describe how VMs compete for resources Define CPU and memory shares, reservations, and limits Deploying and Configuring vSphere Clusters Create a vSphere cluster enabled for vSphere DRS and vSphere HA, View information about a vSphere cluster Explain how vSphere DRS determines VM placement on hosts in the cluster, Recognize use cases for vSphere DRS settings, Monitor a vSphere DRS cluster Describe how vSphere HA responds to various types of failures, Identify options for configuring network redundancy in a vSphere HA cluster, Recognize vSphere HA design considerations, Recognize the use cases for various vSphere HA settings, Configure a vSphere HA cluster, Recognize when to use vSphere Fault Tolerance Managing the vSphere Lifecycle Enable vSphere Lifecycle Manager in a vSphere cluster, Describe features of the vCenter Update Planner, Run vCenter upgrade prechecks and interoperability reports, Recognize features of vSphere Lifecycle Manager, Distinguish between managing hosts using baselines and managing hosts using images, Describe how to update hosts using baselines, Describe ESXi images, Validate ESXi host compliance against a cluster image and update ESXi hosts, Update ESXi hosts using vSphere Lifecycle Manager, Describe vSphere Lifecycle Manager automatic recommendations, Use vSphere Lifecycle Manager to upgrade VMware Tools and VM hardware