9940 Communication courses in Bootle delivered Online

About this Virtual Instructor Led Training (VILT)  Electrification of the transportation sector will impact the power system in several ways. Besides the additional load, local impact on the grid needs to be managed by the grid operators. Simultaneously charging of many electric vehicles (EVs) might exceed the limits in specific locations. On the other hand, EVs can provide flexibility and other ancillary services that will help grid operators. This 3 half-day VILT course will provide a complete overview of integrating electric vehicles (EVs) into the power grid. It will cover the whole value chain from grid operations to the car battery. This includes the control room, possible grid reinforcement, demand side management and power electronics. This course will demonstrate the impact on the grid and solutions for a safe & cost-effective grid plan and operation, with examples of successful integration of EVs. The course will also provide vital knowledge about technology used for EVs such as power electronics, demand side management, communication and batteries. In this context, the focus will be on power electronics as it has the highest impact on the grid. The grid planning tool, pandapower, is introduced as an open source tool for power system modelling. The set-up of the training course allows for discussion and questions. Questions can be formulated by the participants upfront or during the training. This course is delivered in partnership with Fraunhofer IEE. Training Objectives At the end of this course, the participants will: Understand the charging options for EVs and its impact on the grid and batteries Identify system services for EVs with regards to voltage quality at the point of common coupling Discover what are the 'grid friendly' and grid supporting functions in EVs Uncover the different applications, standards and data researched on EVs Examine the application of a grid planning tool (pandapower) for power system modelling Be able to develop code snippets with pandapower Apply and execute a code example for power system modelling with pandapower Target Audience EV and grid project developers and administrators Power grid operators and planners EPC organisations involved in grid development EV/ battery manufacturers and designers EV transport planners and designers Government regulators and policy makers Training Methods The VILT will be delivered online in 3 half-day sessions comprising 4 hours per day, with 2 x 10 minutes breaks per day, including time for lectures, discussion, quizzes and short interactive exercises. Additionally, some self-study will be requested. Participants are invited but not obliged to bring a short presentation (10 mins max) on a practical problem they encountered in their work. This will then be explained and discussed during the VILT. A short test or quiz will be held at the end of every session/day. Trainer Our first course expert is Head of Department Converters and Electrical Drive Systems at Fraunhofer IEE and Professor for Electromobility and Electrical Infrastructure at Bonn-Rhein-Sieg University of Applied Sciences. He received his engineering degree in automation in 2008 by the THM Technische Hochschule Mittelhessen (FH Giessen-Friedberg). Afterwards he studied power engineering at University of Kassel and received his diploma certificate in 2010. In 2016 he received the Ph.D. (Dr.-Ing.) from the University of Hannover. The title of his dissertation is Optimized multifunctional bi-directional charger for electric vehicles. He has been a researcher at the Fraunhofer IEE in Kassel since 2010 and deals with power converters for electric vehicles, photovoltaics and wind energy. His current research interests include the bidirectional inductive power transfer, battery charger and inverter as well as new power electronic components such as SiC MOSFETs and chokes. Additionally, our key expert is Chairman of the IEEE Joint IAS/PELS/IES German Chapter and a member of the International Scientific Committee of the EPE Association. Our second course expert is deputy head of energy storage department at Fraunhofer IEE. Prior to this he was the Director of Grid Integration department at SMA Solar Technology AG, one of the world's largest manufacturers of PV power converters. Before joining SMA, our course expert was manager of the Front Office System Planning at Amprion GmbH (formerly RWE TSO), one of the four German transmission system operators. He holds a degree of electrical engineering of the University of Kassel, Germany. In 2003 he finished his Ph.D. (Dr.-Ing.) on the topic of wind power forecasting at the 'Institute of Solar Energy Supply Technology' (now Fraunhofer IEE) in Kassel. In 2004 he started his career at RWE TSO with main focus on wind power integration and congestion management. Our course expert is chairman of the IEC SC 8A 'Grid Integration of Large-capacity Renewable Energy (RE) Generation' and has published several papers about grid integration of renewable energy source and forecasting systems on books, magazines, international conferences and workshops. Our third course expert is Research Associate at Fraunhofer IEE. He is actively working on different projects related to the integration of electric vehicle charging into the electric distribution grid. The focus of this work concerns time series based simulations for grid planning and operation in order to investigate the effect of a future rollout of electric vehicles and charging infrastructure on economics e.g. costs for grid reinforcement. He completed his master degree (MSc.) in Business Administration and Engineering: Electrical Power Engineering at RWTH Aachen University, Germany. Our trainers are experts from Fraunhofer Institute for Energy Economics and Energy System Technology (Fraunhofer, IEE), Germany. The Fraunhofer IEE researches for the national and international transformation of energy supply systems POST TRAINING COACHING SUPPORT (OPTIONAL) To further optimise your learning experience from our courses, we also offer individualized 'One to One' coaching support for 2 hours post training. We can help improve your competence in your chosen area of interest, based on your learning needs and available hours. This is a great opportunity to improve your capability and confidence in a particular area of expertise. It will be delivered over a secure video conference call by one of our senior trainers. They will work with you to create a tailor-made coaching program that will help you achieve your goals faster. Request for further information about post training coaching support and fees applicable for this. Accreditions And Affliations

Give a compliment to your career and take it to the next level. This Estate Agent & Property Valuation will provide you with the essential knowledge and skills required to shine in your professional career. Whether you want to develop skills for your next job or want to elevate skills for your next promotion, this Estate Agent & Property Valuation will help you keep ahead of the pack. The Estate Agent & Property Valuation incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can reinforce your professional skills and knowledge, reaching out to the level of expertise required for your position. Further, this Estate Agent & Property Valuation will add extra value to your resume to stand out to potential employers. Throughout the programme, it stresses how to improve your competency as a person in your profession while at the same time it outlines essential career insights in this job sector. Consequently, you'll strengthen your knowledge and skills; on the other hand, see a clearer picture of your career growth in future. By the end of the Estate Agent & Property Valuation, you can equip yourself with the essentials to keep you afloat into the competition. Along with this Estate Agent & Property Valuation course, you will get 10 other premium courses. Also, you will get an original Hardcopy and PDF certificate for the title course and a student ID card absolutely free. This Estate Agent & Property Valuation Bundle Consists of the following Premium courses: Course 01: Property & Estate Agent Course 02: Social Housing and Tenant Management Level 2 Course 03: Decision-Making Course 04: Property Development Diploma Course 05: Property Law and Legislation Course 06: Understanding Wills and Probate Laws - Level 2 Course 07: Marketing Fundamentals Course 08: Digital Marketing and Advertising Level 3 Course 09: Business Analysis Level 3 Course 10: Sales: Psychology of Customers Course 11: Effective Communication Skills So, enrol now to advance your career! Benefits you'll get choosing Apex Learning for this Estate Agent & Property Valuation: One payment, but lifetime access to 11 CPD courses Certificate, student ID for the title course included in a one-time fee Full tutor support available from Monday to Friday Free up your time - don't waste time and money travelling for classes Accessible, informative modules taught by expert instructors Get 24/7 help or advice from our email and live chat teams Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) Curriculum of the Bundle Course 01: Property & Estate Agent Module 01 - Introduction Module 02 - Different Types Module 03 - Getting Started on the Job Module 04 - Listing Property: Finding the Sellers Module 05 - Valuation Process Module 06 - Negotiating as Estate Agent Module 07 - Selling Property: Finding the Buyers Module 08 - Letting Property Module 09 - Technology for Estate Agents Module 10 - Regulation of Estate Agents Course 02: Social Housing and Tenant Management Level 2 Introduction to Social Housing Tenant Selection and Tenant Management Managing Rental Income and Arrears Maintenance, Safety, and Security of Social Housing Resident Involvement in Social Housing Dealing with Anti-Social Behaviours Career Prospects of Social Housing Manager Course 03: Decision-Making Module 01: What is Decision Making? Module 02: Stress and Its Impact Module 03: Time Stress and Decision Making Module 04: Personal Level Decision making Under Stress Module 05: Organisational Level Decision making Under Stress Module 06: Decision Making for Conflict Management Course 04: Property Development Diploma Module 01: Introduction to Property Development Module 02: Different Types of Property Module 03: Property Research Module 04: Property and the Law Module 05: Different Methods of Finance Option Module 06: Building Regulation Module 07: The Planning Process Module 08: Project Management Module 09: Marketing Your Property Course 05: Property Law and Legislation Module 01: Introduction to Property Law Module 02: Land Law Principles- Rights and Interests Module 03: Registered and Unregistered Land Module 04: Ownership and Possession of the Property Module 05: Co-Ownership in Property Module 06: Leases and Bailment Module 07: Property Law: License Module 08: The Mortgage Law Module 09: Insurance for Property Maintenance Module 10: Proprietary Estoppel (Property Rights) Module 11: Security Interests in Property Course 06: Understanding Wills and Probate Laws - Level 2 Module 01: An Introduction to Estate and Wills Module 02: Making a Will Module 03: Trusts and Dispositions Module 04: Intestacy Module 05: Probate Module 06: Correcting Errors in a Will Module 07: Revocation of Wills Module 08: Power of Attorney Course 07: Marketing Fundamentals Module 01: Introduction to Marketing Fundamentals Module 02: Definitions of Marketing Module 03: Traditional vs Contemporary Marketing Module 04: Marketing Management Orientations Module 05: Understand your Customers Module 06: Segmentation Course 08: Digital Marketing and Advertising Level 3 Module 01: Introduction Module 02: General Tips & Tricks Series Module 03: SEO (Search Engine Optimisation) Module 04: YouTube Module 05: Google Adwords Module 06: Google Analytics Module 07: Email Marketing Module 08: Linkedln Module 09: Twitter Module 10: Facebook Module 11: Instagram Module 12: Mobile App Course 09: Business Analysis Level 3 Module 01: Introduction to Business Analysis Module 02: Business Processes Module 03: Business Analysis Planning and Monitoring Module 04: Strategic Analysis and Product Scope Module 05: Solution Evaluation Module 06: Investigation Techniques Module 07: Ratio Analysis Module 08: Stakeholder Analysis and Management Module 09: Process Improvement with Gap Analysis Module 10: Documenting and Managing Requirements Module 11: Career Prospect as a Business Analyst in the UK Course 10: Sales: Psychology of Customers Introduction Introducing A.S.K - concentrating on 'A' for ATTRACT. Section 3 The 'S' of A.S.K. - SERVING Section 4 The K of A.S.K Section 5 ...And lastly... Course 11: Effective Communication Skills Introduction To Communication - Goals & Benefits Key Principles Of Communication We are Always Communicating Fundamentals Of Communication - Part 1 Fundamentals Of Communication - Part 2 Great Communication Tips - Part 1 Great Communication Tips - Part 2 Self-Talk & Powerful Language Miscommunication Still MORE Great Tips! Part 1 Still MORE Great Tips! Part 2 Still MORE Great Tips! Part 3 Final Thoughts and Suggestions PROMO Communication (BEST) CPD 115 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Estate Agent & Property Valuation bundle. Persons with similar professions can also refresh or strengthen their skills by enrolling in this course. Students can take this course to gather professional knowledge besides their study or for the future. Requirements Our Estate Agent & Property Valuation is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various expertise will increase the value in your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Property & Estate Agent) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

The objective of the Level 5 Diploma in Logistics and Supply Chain Management (fast track mode) (accredited by OTHM, UK) is intended to develop learners' understanding of policy, management theory and practice in logistics and supply chain management. Complete your Diploma in Logistics and Supply Chain Management in 6 months with Fast Track mode It provides learners with an opportunity to engage with the challenges facing professionals and policy makers in their own country. They will provide knowledge that underpins the ability to work as an effective manager in the sector. They combine both theoretical and practical knowledge in the profession and will develop and enhance knowledge and skills in the areas of leading change, effective planning and risk assessment and forecasting. You will be able to work in a variety of roles within logistics and supply chain management. Level 5 Diploma in Logistics and Supply Chain Management Key Highlights Program Duration: 6 Months (Regular mode also available) Program Credits: 120 Credits Designed for working Professionals Format: Online No Written Exam. The Assessment is done via Submission of Assignment Tutor Assist available Dedicated Student Success Manager Timely Doubt Resolution Regular Networking Events with Industry Professionals Become eligible to gain direct entry into relevant Master's degree programme. LSBR Alumni Status No Cost EMI Option The Level 5 Diploma in Logistics and Supply Chain Management (Fast Track mode) qualification will develop your understanding of policy, management theory and practice in logistics and supply chain management. It will provides you with an opportunity to engage with the challenges facing professionals and policy makers in their own country. It will provide you with the knowledge that underpins the ability to work as an effective manager in the sector. The course combine both theoretical and practical knowledge in the profession and will develop and enhance knowledge and skills in the areas of leading change, effective planning and risk assessment and forecasting. Upon successful completion of the programme, you will also become eligible to gain direct entry into Year 3 of a three-year UK Bachelor's degree programme. This qualification also provide you with an opportunity for academic progressions to Level 6 Diploma in Logistics and Supply Chain Management. Mandatory units (Total Credits: 120) The OTHM Level 5 Diploma in Logistics and Supply Chain Management qualification consists of 6 mandatory units for a combined total of 120 credits Business Communication (20 credits) Purchasing, Supplier Management and Negotiation (20 credits) Supply Chain Management (20 credits) Business Ethics and Corporate Social Responsibility (20 credits) Strategic Management (20 credits) Supply Chain Risk Assessment and Forecasting (20 credits) Who is this course for? Working Professionals, or learners with relevant NQF/QCF/RQF Level 4 diploma or equivalent recognised qualification or for learners who are interested in pursing an Undergraduate Qualification or who are looking for Career Progression and a formal qualification leading to award of degrees in future. Requirements For entry onto the Level 5 Diploma in Logistics and Supply Chain Management (Fast Track mode) qualification, learners must have relevant NQF/QCF/RQF Level 4 diploma or equivalent recognised qualification. You must also be 18 years or older at the beginning of the course. No formal qualification is required from mature learners (over 21 years) who have relevant management experience. Please speak to the Admission Counsellors for waiver information. Career path University Progression after completion of your Level 5 Diploma in Logistics and Supply Chain Management (fast track) qualification Become eligible to gain direct entry into Year 3 of a three-year UK Bachelor's degree programme after completion of your Level 5 Diploma in Logistics and Supply Chain Management (fast track mode)

Unlock the secrets of call center technology and trends, and become a customer service superstar!

Grateful Leadership (Virtual) Effective leaders must find ways to enhance people's level of engagement, commitment, and support, especially during the difficult periods of time that all organizations may face. Grateful leaders can tap into the power of personal commitment and dedication by acknowledging people in an authentic and heartfelt manner. Those leaders who model TRUE acknowledgment behavior will inspire others to do the same and to want to dramatically increase their levels of contribution to the organization, making the power of acknowledgment transformational. What you will Learn You'll learn how to: Understand and develop the capability to act upon the need for Grateful Leadership to create a culture of appreciation in the workplace Understand the potentially huge benefits of Grateful Leadership in the workplace Overcome the barriers to using acknowledgment Demonstrate the language and subtleties of authentic and heartfelt acknowledgement behavior Describe the Seven Principles of Acknowledgment for 'High-Interest Benefits' in the context of participant's personal leadership style Describe how to coach teams, managers, and other corporate stakeholders in using Grateful Leadership to produce breakthrough results Getting Started Introductions Course goals and objectives Introspection on the practice of Grateful Leadership The Workforce Engagement Sustainability Challenge Employees who are engaged, not engaged, and actively disengaged The costs of non-engagement Meeting the workforce engagement challenge Acknowledgment, Engagement, and Leadership Acknowledgment and its benefits Recognition versus acknowledgment 'Challenging people' case study Blanchard, Covey, Keith (Servant Leadership): how acknowledgment fits into these leadership models Leadership and acknowledgment The 5 C's - Consciousness, Courage, Choice, Communication, Commitment Employing the Power of Acknowledgment Overcoming barriers to acknowledgment The Seven High-Interest Benefits Principles of Acknowledgment Exploring the acknowledgment process Applying the Principles of Acknowledgment within the Context of Your Personal Leadership Style Case study The ROI of Grateful Leadership Creating your Grateful Leadership Personal Action Plan™ Creating a Vision Statement for your organization that incorporates Grateful Leadership into your corporate culture The 360° Grateful Leadership Competency Assessment Summary What did we learn, and how can we implement this in our work environments?

Project Management Practitioner Program - Project Communications Management: On-Demand According to Dr. Kerzner, up to 90 percent of a project manager's time will be spent in some type of formal or informal communications, such as providing direction, attending to meetings, or public relations among many others, therefore communication plays a key role in our lives. This individual module shows how the Project Communications Management includes the processes required to ensure timely and appropriate planning, collection, creation, distribution, storage, retrieval, management , control, monitoring, and the ultimate disposition of project information, as described by PMBOK® Guide - Sixth Edition. What You Will Learn At the end of this program, you will be able to: Discuss key elements of a communications management plan Identify the tools and techniques used for information management Explain and utilize common formats for performance reporting Review Project Communications Management Knowledge Area Plan Communications Management Manage Communications Monitor Communications

Project Management Practitioner Program - Project Communications Management: On-Demand According to Dr. Kerzner, up to 90 percent of a project manager's time will be spent in some type of formal or informal communications, such as providing direction, attending to meetings, or public relations among many others, therefore communication plays a key role in our lives. This individual module shows how the Project Communications Management includes the processes required to ensure timely and appropriate planning, collection, creation, distribution, storage, retrieval, management , control, monitoring, and the ultimate disposition of project information, as described by PMBOK® Guide - Sixth Edition. What You Will Learn At the end of this program, you will be able to: Discuss key elements of a communications management plan Identify the tools and techniques used for information management Explain and utilize common formats for performance reporting Review Project Communications Management Knowledge Area Plan Communications Management Manage Communications Monitor Communications

This one day masterclass is designed to provide a practical application of the content that is covered within The DEI Playbook and is aimed at anyone tasked with launching and implementing diversity and inclusion within their organisation.

This comprehensive bundle is tailor-made to equip individuals aspiring to become proficient Medical Secretaries with the essential skills and knowledge needed for success in healthcare administration. With a strong focus on the pivotal role of a Medical Secretary within the healthcare sector, participants will delve into various aspects of the profession. The program covers a wide range of topics essential for Medical Secretaries, including medical terminology, clinical coding, transcription, GDPR compliance, and document management. Learners will also gain expertise in effective communication, customer service, and stress management, all of which are crucial skills for "Medical Secretaries" working in healthcare environments. Throughout this bundle, the central theme of a Medical Secretary is prominent, ensuring that participants not only understand the responsibilities and intricacies of the role but also develop practical skills to excel in healthcare administration. Graduates emerge as capable "Medical Secretaries," ready to manage patient records, navigate medical coding, ensure GDPR compliance, and efficiently handle administrative tasks in healthcare facilities. Whether you are embarking on a career as a Medical Secretary or looking to enhance your existing skills in this field, this bundle offers a comprehensive education that aligns with the unique demands and opportunities faced by Medical Secretaries in healthcare settings. *** Course Curriculum *** Here is the curriculum breakdown of the Medical Secretary Bundle: Course 01: Medical Receptionist: Responsibilities and Skills Course 02: Clinical Coding Course 03: Medical Transcription Course 04: GDPR in Healthcare Course 05: Document Control Course 06: Electronic Document Management System Step Course 07: Clinical Coding : ICD-10-CM Course 08: Clinical Coding Inpatient Training: DRG-ICD Course 09: Clinical Coding Inpatient Training: DRG-PCS Course 10: Medical Coding Training: Develop Inpatient DRG Course 11: Compliance Risk and Management Course 12: Phone-Based Customer Service Course 13: Effective Communication Skills Diploma Course 14: Touch Typing Essentials Course 15: Level 2 Microsoft Office Essentials Course 16: Personal Hygiene Course 17: Stress Management Training Course 18: Critical Thinking in The Workplace Learning Outcomes of Medical Administration Bundle Upon completion, you'll gain mastery in: Proficiency in medical terminology and patient records management for effective "Medical Secretary" roles. Competence in appointment scheduling and healthcare ethics is crucial in medical office administration. Skill in effective communication within a healthcare environment, supporting medical professionals effectively. Mastery of administrative tasks, ensuring efficient medical office operations as a "Medical Secretary." Understanding of healthcare compliance and privacy regulations to maintain patient confidentiality. Preparedness for a "Medical Secretary" career, contributing to healthcare facilities' professionalism and efficiency. Why Choose Our Medical Secretary Course? FREE Medical secretary certificate accredited Get a free student ID card with Medical Secretary Training Get instant access to this Medical secretary course. Learn Medical secretary from anywhere in the world The Medical secretary is affordable and simple to understand The Medical Secretary is an entirely online, interactive lesson with voiceover audio Lifetime access to the Medical secretary course materials The Medical secretary comes with 24/7 tutor support This comprehensive bundle is meticulously designed to prepare individuals aspiring to become proficient Medical Secretaries with the essential skills and knowledge required for success in healthcare administration. With a dedicated focus on the pivotal role of a Medical Secretary within healthcare settings, participants will acquire the necessary expertise across various facets of this profession. The program covers an extensive range of topics vital for Medical Secretaries, encompassing medical terminology, clinical coding, transcription, GDPR compliance, and document management. Additionally, learners will develop expertise in effective communication, customer service, and stress management - all essential competencies for Medical Secretaries operating within healthcare environments. Throughout this bundle, the role of a Medical Secretary takes centre stage, ensuring participants not only comprehend the responsibilities and intricacies of the role but also cultivate practical skills to excel in healthcare administration. Graduates emerge as adept Medical Secretaries, well-prepared to manage patient records, navigate medical coding, uphold GDPR compliance, and proficiently handle administrative tasks within healthcare facilities. Whether embarking on a career as a Medical Secretary or seeking to enhance existing skills in this field, this bundle offers a comprehensive education that aligns with the unique demands and opportunities encountered by Medical Secretaries in healthcare settings. CPD 180 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Medical Administration (Medical Receptionist, Medical Secretary & Clinical Governance) bundle is suitable for: Aspiring Medical Secretaries Healthcare Administrators Medical Transcriptionists Compliance Officers Healthcare Professionals Healthcare Enthusiasts Requirements Medical Administration (Medical Receptionist, Medical Secretary & Clinical Governance) Career path Forge your path to roles such as: Medical Receptionist (£18,000 - £25,000). Medical Secretary (£20,000 - £30,000). Clinical Coding Specialist (£25,000 - £40,000). Healthcare Compliance Officer (£25,000 - £35,000). Customer Service Representative (£18,000 - £28,000). Certificates Digital certificate Digital certificate - Included Hard copy certificate Hard copy certificate - Included

Asbestos bulk analysts and laboratory analysts. Anyone who manages asbestos analysts or requires a deeper understanding of the asbestos analysis process (e.g. Laboratory Quality Manager) Prior Knowledge and Understanding Candidates for this course are expected to be aware of HSG 248 Asbestos: The Analysts' Guide (July 2021), and in particular Appendix 2: Determination of asbestos in bulk materials. Candidates will preferably have prior experience of analysing bulk samples and may already be participating in a quality control scheme. In addition, candidates are expected to have had training to cover the core competencies outlined within the foundation material detailed within Table A9.1 of HSG248 Asbestos: The Analysts' Guide (July 2021). This may be achieved by In -house learning or through the P400 foundation module.