10505 Communication courses in Bootle delivered Online

Managing Stress in Challenging Times: Virtual In-House Training This course looks at the symptoms and causes of stress and how these affect us emotionally, behaviorally, and physically. You will learn some simple stress-busting techniques that will have a positive influence on your beliefs and behaviors around stress. You will also have the opportunity to develop a personal action plan which will serve as an ongoing reference point for dealing with pressure in its many forms - home, family, social, and work. What You Will Learn At the end of this program, you will be able to: Recognize the symptoms and causes of stress Manage and reduce the effects of stress in your life with simple stress-busting techniques Create a simple personalized plan to manage stress and promote a healthier, happier, and more productive lifestyle Getting Started Foundation Concepts What is stress? Why stress matters Flight or fight response and role of hormones Work-Life Balance How to create balance and set boundaries Learning how to say 'no' Stress-Reduction Techniques Visualization and relaxation techniques Behaviors and beliefs Putting things in perspective Circle of influence (vs. circle of control) Slowing down Be Responsible and Kind to Yourself Basic human needs Honest communication Your responsibility to yourself and others Calming thoughts

Duration 5 Days 30 CPD hours This course is intended for The Certified Ethical Hacking v12 course will significantly benefit security officers, auditors, security professionals, site administrators, and anyone who is concerned about the integrity of the network infrastructure. Overview Information security controls, laws, and standards. Various types of footprinting, footprinting tools, and countermeasures. Network scanning techniques and scanning countermeasures Enumeration techniques and enumeration countermeasures Vulnerability analysis to identify security loopholes in the target organization?s network, communication infrastructure, and end systems. System hacking methodology, steganography, steganalysis attacks, and covering tracks to discover system and network vulnerabilities. Different types of malware (Trojan, Virus, worms, etc.), system auditing for malware attacks, malware analysis, and countermeasures. Packet sniffing techniques to discover network vulnerabilities and countermeasures to defend against sniffing. Social engineering techniques and how to identify theft attacks to audit human-level vulnerabilities and social engineering countermeasures. DoS/DDoS attack techniques and tools to audit a target and DoS/DDoS countermeasures. Session hijacking techniques to discover network-level session management, authentication/authorization, and cryptographic weaknesses and countermeasures. Webserver attacks and a comprehensive attack methodology to audit vulnerabilities in webserver infrastructure, and countermeasures. Web application attacks, comprehensive web application hacking methodology to audit vulnerabilities in web applications, and countermeasures. SQL injection attack techniques, injection detection tools to detect SQL injection attempts, and countermeasures. Wireless encryption, wireless hacking methodology, wireless hacking tools, and Wi-Fi security tools. Mobile platform attack vector, android vulnerability exploitations, and mobile security guidelines and tools. Firewall, IDS and honeypot evasion techniques, evasion tools and techniques to audit a network perimeter for weaknesses, and countermeasures. Cloud computing concepts (Container technology, serverless computing), the working of various threats and attacks, and security techniques and tools. Penetration testing, security audit, vulnerability assessment, and penetration testing roadmap. Threats to IoT and OT platforms and defending IoT and OT devices. Cryptography ciphers, Public Key Infrastructure (PKI), cryptography attacks, and cryptanalysis tools. CEH provides an in-depth understanding of ethical hacking phases, various attack vectors, and preventative countermeasures. It will teach you how hackers think and act maliciously so you will be better positioned to setup your security infrastructure and defend against future attacks. An understanding of system weaknesses and vulnerabilities helps organizations strengthen their system security controls to minimize the risk of an incident. CEH was built to incorporate a hands-on environment and systematic process across each ethical hacking domain and methodology, giving you the opportunity to work towards proving the required knowledge and skills needed to achieve the CEH credential. You will be exposed to an entirely different posture toward the responsibilities and measures required to be secure. Now in its 12th version, CEH continues to evolve with the latest operating systems, tools, tactics, exploits, and technologies. 1 - Introduction to Ethical Hacking Information Security Overview Cyber Kill Chain Concepts Hacking Concepts Ethical Hacking Concepts Information Security Controls Information Security Laws and Standards 2 - 2 - Foot-printing and Reconnaissance Footprinting Concepts Footprinting through Search Engines Footprinting through Web Services Footprinting through Social Networking Sites Website Footprinting Email Footprinting Who is Footprinting DNS Footprinting Network Footprinting Footprinting through Social Engineering Footprinting Tools Footprinting Countermeasures 3 - Scanning Networks Network Scanning Concepts Scanning Tools Host Discovery Port and Service Discovery OS Discovery (Banner Grabbing/OS Fingerprinting) Scanning Beyond IDS and Firewall Draw Network Diagrams 4 - Enumeration Enumeration Concepts NetBIOS Enumeration SNMP Enumeration LDAP Enumeration NTP and NFS Enumeration SMTP and DNS Enumeration Other Enumeration Techniques Enumeration Countermeasures 5 - Vulnerability Analysis Vulnerability Assessment Concepts Vulnerability Classification and Assessment Types Vulnerability Assessment Solutions and Tools Vulnerability Assessment Reports 6 - System Hacking System Hacking Concepts Gaining Access Escalating Privileges Maintaining Access Clearing Logs 7 - Malware Threats Malware Concepts APT Concepts Trojan Concepts Virus and Worm Concepts Fileless Malware Concepts Malware Analysis Countermeasures Anti-Malware Software 8 - Sniffing Sniffing Concepts Sniffing Technique: MAC Attacks Sniffing Technique: DHCP Attacks Sniffing Technique: ARP Poisoning Sniffing Technique: Spoofing Attacks Sniffing Technique: DNS Poisoning Sniffing Tools Countermeasures Sniffing Detection Techniques 9 - Social Engineering Social Engineering Concepts Social Engineering Techniques Insider Threats Impersonation on Social Networking Sites Identity Theft Countermeasures 10 - Denial-of-Service DoS/DDoS Concepts DoS/DDoS Attack Techniques BotnetsDDoS Case Study DoS/DDoS Attack Tools Countermeasures DoS/DDoS Protection Tools 11 - Session Hijacking Session Hijacking Concepts Application Level Session Hijacking Network Level Session Hijacking Session Hijacking Tools Countermeasures 12 - Evading IDS, Firewalls, and Honeypots IDS, IPS, Firewall, and Honeypot Concepts IDS, IPS, Firewall, and Honeypot Solutions Evading IDS Evading Firewalls IDS/Firewall Evading Tools Detecting Honeypots IDS/Firewall Evasion Countermeasures 13 - Hacking Web Servers Web Server Concepts Web Server Attacks Web Server Attack Methodology Web Server Attack Tools Countermeasures Patch Management Web Server Security Tools 14 - Hacking Web Applications Web Application Concepts Web Application Threats Web Application Hacking Methodology Web API, Webhooks, and Web Shell Web Application Security 15 - SQL Injection SQL Injection Concepts Types of SQL Injection SQL Injection Methodology SQL Injection Tools Evasion Techniques Countermeasures 16 - Hacking Wireless Networks Wireless Concepts Wireless Encryption Wireless Threats Wireless Hacking Methodology Wireless Hacking Tools Bluetooth Hacking Countermeasures Wireless Security Tools 17 - Hacking Mobile Platforms Mobile Platform Attack Vectors Hacking Android OS Hacking iOS Mobile Device Management Mobile Security Guidelines and Tools 18 - IoT and OT Hacking IoT Hacking IoT Concepts IoT Attacks IoT Hacking Methodology IoT Hacking Tools Countermeasures OT Hacking OT Concepts OT Attacks OT Hacking Methodology OT Hacking Tools Countermeasures 19 - Cloud Computing Cloud Computing Concepts Container Technology Serverless Computing Cloud Computing Threats Cloud Hacking Cloud Security 20 - Cryptography Cryptography Concepts Encryption Algorithms Cryptography Tools Public Key Infrastructure (PKI) Email Encryption Disk Encryption Cryptanalysis Countermeasures Additional course details: Nexus Humans EC-Council Certified Ethical Hacker (CEH) v.12 training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the EC-Council Certified Ethical Hacker (CEH) v.12 course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

***24 Hour Limited Time Flash Sale*** Healthcare Assistant, Nursing Assistant & End of Life Care Planning - QLS Endorsed Admission Gifts FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter Are you ready to elevate your career in the noble and rewarding field of nursing? In the UK, the healthcare landscape is expanding rapidly, with soaring demand for committed professionals such as Nursing Assistants and End of Life Care Specialists. In fact, according to the Office of National Statistics, you could expect an average yearly income ranging from £19,500 to £29,500 based on your experience and the responsibilities you undertake. Why not tap into this opportunity with our comprehensive Nursing Assistant, End of Life Care, and Care Planning course bundle? It's meticulously designed not only to give your career a significant boost but also to enhance your existing skillset in healthcare. In this bundle, you'll embark on a comprehensive learning journey covering a spectrum of healthcare aspects. With modules on Nursing Assistantship, End of Life Care, Care Planning, and more, you'll gain a deep theoretical understanding of the sector. Besides, our theoretical courses are delivered online, providing you with the freedom to learn at your own pace Don't wait! Register today for the Healthcare Assistant, Nursing Assistant & End of Life Care Planning bundle course and pave your way to a rewarding career in healthcare! Key Features of the Healthcare Assistant, Nursing Assistant & End of Life Care Planning - QLS Endorsed Bundle: 3 QLS-Endorsed Courses: We proudly offer 3 QLS-endorsed courses within our Healthcare Assistant, Nursing Assistant & End of Life Care Planning - QLS Endorsed bundle, providing you with industry-recognized qualifications. Plus, you'll receive a free hardcopy certificate for each of these courses. QLS Course 01: Diploma in Healthcare Assistant at QLS Level 5 QLS Course 02: End of Life Care Course QLS Course 03: Care Planning and Record Keeping | Health & Safety Online Course 5 CPD QS Accredited Courses: Additionally, our bundle includes 5 relevant CPD QS accredited courses, ensuring that you stay up-to-date with the latest industry standards and practices. Course 01: Adult Nursing Training Course 02: Mental Health Nursing Diploma Course 03: Palliative Facilitator Course 04: Health and Social Care Management Course 05: Communication Skills in Health and Social Care In Addition, you'll get Five Career Boosting Courses absolutely FREE with this Bundle. Course 01: Professional CV Writing Course 02: Job Search Skills Course 03: Self Esteem & Confidence Building Course 04: Professional Diploma in Stress Management Course 05: Complete Communication Skills Master Class Convenient Online Learning: Our Healthcare Assistant, Nursing Assistant & End of Life Care Planning - QLS Endorsed courses are accessible online, allowing you to learn at your own pace and from the comfort of your own home. Learning Outcomes of the Healthcare Assistant, Nursing Assistant & End of Life Care Planning - QLS Endorsed Bundle: Grasp the core duties and skills required in the role of a Nursing Assistant. Gain insights into providing compassionate and effective End of Life Care. Understand the crucial aspects of Care Planning and Record Keeping. Acquire knowledge in Adult Nursing and Mental Health Nursing. Develop the necessary skills to work as a Palliative Facilitator. Understand the fundamentals of Health and Social Care Management. Learn effective Communication Skills in Health and Social Care. This all-in-one course compilation offers a deep dive into eight crucial healthcare aspects, aiming to provide you with a solid foundation and enhanced understanding of the field. You'll unlock a wealth of knowledge on the roles and responsibilities of a Nursing Assistant, the ins and outs of End of Life Care, and the essentials of Care Planning and Record Keeping. Furthermore, the courses on Adult Nursing Training, Mental Health Nursing, Palliative Facilitation, Health and Social Care Management, and Communication Skills in Health and Social Care will round off your learning experience. Equip yourself with this bundle, your key to a rewarding career in healthcare. CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Aspiring Nursing Assistants looking to broaden their knowledge and skills. Professionals working in healthcare who wish to advance their career. Individuals interested in End of Life Care and Care Planning. Anyone seeking to gain comprehensive insights into healthcare. Please note: This course doesn't entitle you to practice as a professional in this specific field. Rather, this course will assist you in understanding the fundamentals so that you can improve your knowledge in the relevant field. Career path Nursing Assistant - Salary Range: £17,000 - £23,000. End of Life Care Worker - Salary Range: £20,000 - £30,000. Care Planning Officer - Salary Range: £22,000 - £30,000. Adult Nurse - Salary Range: £24,000 - £35,000. Mental Health Nurse - Salary Range: £24,000 - £37,000. Palliative Facilitator - Salary Range: £25,000 - £40,000. Certificates Digital certificate Digital certificate - Included Hard copy certificate Hard copy certificate - Included

Level 4 & 5 Endorsed Diploma | QLS Hard Copy Certificates Included | Plus 5 CPD Courses | Lifetime Access

Sale Ends Today!! Level 3 Diploma in Education and Training Admission Gifts FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter A great teacher can have a significant impact on a student's life. With the help of our Level 3 Diploma in Education and Training, you'll not just be able to step into this role, but you'll be properly equipped to make a real difference. As the demand for skilled and innovative educators grows across the UK, this course offers you the chance to join the vibrant world of education. This extensive course bundle encompasses a wide range of critical educational techniques and theories. From Educational Psychology which gets into how students learn and process information, to skills in Lesson Planning and Teaching Fundamentals which ensure you can make concepts easy and engaging. You will explore Blended Learning methods, integrate Montessori Education practices, and develop strategies for Effective Communication in educational settings. Courses Are Included In this Level 3 Diploma in Education and Training Career Bundle: Course 01: Level 3 Diploma in Education and Training - CPD Certified Course 02: Educational Psychology Course 03: Teaching Fundamentals: Make Concepts Easy to Understand Course 04: Teaching Essentials for Teachers Course 05: Blended Learning Course for Teachers Course 06: Lesson Planning for Teaching Course 07: Planning, Delivery and Assessment in Teaching Course 08: Primary Teaching Assistant Course 09: Early Years Primary Teaching Course 10: Montessori Education for Early Childhood Course 11: Phonics in Early Years Settings Course 12: Impact of Play on Early Childhood Learning Course 13: Teaching Anybody Anything Course 14: KS1 and KS2 Teaching Assistant Course 15: Education and Pedagogy Course 16: SEN Teaching Assistant Course 17: Effective Communication Techniques for Teachers and Trainers Course 18: Learning to Learn - Super Learning Course 19: The Whole Brain Learning Approach in Child Development Course 20: Home Education Course Course 21: Learning Support Assistant Course 22: Remote Teaching Strategies Course 23: Teaching & Homeschooling Course 24: Leadership in Teaching Course 25: Maths: Grade 9 (Algebra and Analytic Geometry) Course 26: Math Tricks & Shortcuts Course 27: British English Pronunciation & Accent Course Course 28: Functional Skills English - Level 2 Course 29: School Shadow Support Worker Course Course 30: Nursery Teacher Training for Children Joining in on the Level 3 Diploma in Education and Training could be the most transformative decision for your career and personal development. This diploma is not just about getting a qualification; it's about becoming a catalyst for change and positively impacting every student you teach. Enrol now to start your journey towards becoming a more effective, inspired, and impactful educator! Learning Outcomes of this Bundle: Master effective teaching strategies that make complex concepts easily understandable. Develop skills in blended learning and digital classroom management. Apply Montessori and phonics teaching methods effectively in early childhood education. Understand the application of psychological principles in educational settings. Design and implement impactful lesson plans across various educational levels. Enhance communication and pedagogical skills for diverse learning environments. But that's not all. When you enrol in the Level 3 Diploma in Education and Training, you'll receive 30 CPD-Accredited PDF Certificates, Hard Copy Certificates, and our exclusive student ID card, all absolutely free. Why Prefer this Course? Get a Free CPD Accredited Certificate upon completion of the course Get a Free Student ID Card with this training program (£10 postal charge will be applicable for international delivery) The course is Affordable and Simple to understand Get Lifetime Access to the course materials The training program comes with 24/7 Tutor Support Start your learning journey straight away! The Level 3 Diploma in Education and Training course bundle is carefully designed to improve your teaching abilities and ensure you are fully equipped to meet the demands of today's diverse educational environments. By understanding the core principles of Educational Psychology, learners gain a deeper insight into how students think, learn, and process information, which is crucial for tailoring effective teaching strategies. This foundational knowledge empowers educators to create more engaging and impactful learning experiences that cater to the varied needs of their students. Advanced modules in the bundle, such as Montessori Education for Early Childhood and Effective Communication Techniques for Teachers and Trainers, further enhance your ability to deliver specialised and inclusive education. These courses not only broaden your pedagogical toolkit but also ensure that you are well-prepared to foster a supportive and nurturing learning environment. The skills learnt here are essential for those looking to specialise in early childhood education or improve their overall communication skills within the classroom. Moreover, this diploma offers learners the opportunity to acquire a Recognised Qualification that is highly valued in the field of Educational & Training. With this Certification, graduates are better positioned to pursue career advancement and higher responsibilities within the Educational & Training setting. The skills and knowledge gained from this course will enable learners to make meaningful contributions to Educational & Training related fields impacting their Educational & Training experiences and long-term development. Course Curriculum Course 01: Level 3 Diploma in Education and Training - CPD Certified Module 01: Teaching Assistant Overview Module 02: Professional Developments for a TA Module 03: Working with the School and Its Policies Module 04: Discussion on Curriculum, Assessment and Monitoring Module 05: Providing the Best Learning Environment Module 06: Learn to Implement ICT, Literacy and Numeracy Development Processes as a TA Module 07: Child Development and the SEN Support Module 08: Understanding Behaviour & Relationships as a TA Module 09: Experienced TAs Maintain Strong Communications with the Students Module 10: Career Prospects for TAs in the UK Course 02: Educational Psychology Module 01: Working with the School and Its Policies Module 02: Discussion on Curriculum, Assessment and Monitoring Module 03: Providing the Best Learning Environment Module 04: Understanding the Growth and Development of Children Module 05: Observation and Assessment of Children in the Early Years Setting Module 06: Promoting Equality, Diversity and Inclusive Practice in Early Years of Learning Module 07: Play and Learning in Children's Education Module 08: Working with Children Having Special Needs Module 09: Working in Partnership with Parents and Carers Module 10: Serious Behavioural Issues and Problems of Students Course 03: Teaching Fundamentals: Make Concepts Easy to Understand Module 01: Make Things Easy To Understand - Part 1 Module 02: Make Things Easy To Understand - Part 2 Module 03: Make Things Easy To Understand - Part 3 Module 04: Make Things Easy To Understand - Part 4 =========>>>>> And 27 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*30 = £390) CPD Hard Copy Certificate: Free (For The First Course: Previously it was £29.99) CPD 300 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for: Aspiring teachers. Current education professionals. Early childhood educators. Special education assistants. Academic tutors. Educational administrators. Please note: This course doesn't entitle you to practice as a professional in this specific field. Rather, this course will assist you in understanding the fundamentals so that you can improve your knowledge in the relevant field. Requirements You will not need any prior background or expertise to enrol in this course. Career path After completing this bundle, you are to start your career or begin the next phase of your career. Primary School Teacher: $30,000 - $45,000 High School Teacher: $35,000 - $50,000 Special Education Teacher: $40,000 - $60,000 Educational Consultant: $50,000 - $70,000 Curriculum Developer: $45,000 - $65,000 School Administrator: $60,000 - $85,000 Certificates CPD Accredited Digital certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. CPD Accredited Hard copy certificate Hard copy certificate - Included If you are an international student, then you have to pay an additional 10 GBP for each certificate as an international delivery charge.

2-hour CPD certified introductory e-learning course focusing on the lived experience, communication and collaboration of working with families of children who have Special Educational Needs and Disabilities.

About this Training Course Time is money in the oil business. Drilling time is big money. Whether in a technical, managerial or supporting role, you are a valuable asset to ensuring that project delivery targets are met and profits are realised. As drilling activities continue, professionals like you must grasp the language and technology of drilling operations in order to maximise expenditures throughout the producing life of a well. Drilling equipment and procedures have a unique language that must be conquered for maximum benefit. Clear and understandable explanations of drilling rig equipment, procedures, and their complex interactions provide an excellent foundation for smooth communication and increased efficiency in inter-department project team efforts. Drilling Essentials will help you de-mystify activities around the rig and well planning. It will explain the fundamentals of drilling with an emphasis on key areas such as logistical considerations, costing, and analysis of drilling contracts. Understand the urgency of drilling requests, know more about the cost implications of drilling-related problems, and understand the risks involved in a drilling contract. With the course director's drilling knowledge and skills, this is your opportunity to explore and understand important drilling concepts, principles, and technology which are presented in a reader-friendly format and illustrated with examples. As a non-drilling professional, you too can grow with the drilling industry with a deeper understanding of the critical role you play in contributing to its success! Training Objectives By attending this industry fundamentals Virtual Instructor Led Training (VILT) course, you will be better able to: Understand drilling terminology & drilling processes for completing onshore & offshore wells Appreciate major cost components of drilling operations and its impact for better project planning and management Better visualise major drilling equipment and their technical functions to promote a deeper understanding of the logistical and technical considerations Gain valuable insights on the drilling industry with a synopsis of recent technology developments that impact the drilling process Target Audience This Virtual Instructor Led Training (VILT) course has been developed for new engineers and forward-looking executives in the following fields who are interested in enhancing their knowledge and awareness of the drilling process for increased productivity & contribution to the team they're supporting: Accounting Commercial Finance & Administration General Management Logistics Procurement Tender Contract Administration E & P IT Finance Joint Ventures Materials Planning Sourcing Training Business Development Estimation & Proposal HSE Legal Planning & Budgeting Supply Chain Drilling Fluids Organisational Impact Your expert course leader has over 45 years of experience in the Oil & Gas industry. During that time, he has worked exclusively in the well engineering domain. After being employed in 1974 by Shell, one of the major oil & gas producing operators, he worked as an apprentice on drilling rigs in the Netherlands. After a year, he was sent for his first international assignment to the Sultanate of Oman where he climbed up the career ladder from Assistant Driller, to Driller, to wellsite Petroleum Engineer and eventually on-site Drilling Supervisor, actively engaged in the drilling of development and exploration wells in almost every corner of this vast desert area. At that time, drilling techniques were fairly basic and safety was just a buzz word, but such a situation propels learning and the fruits of 'doing-the-basics' are still reaped today when standing in front of a class. After some seven years in the Middle East, a series of other international assignments followed in places like the United Kingdom, Indonesia, Turkey, Denmark, China, Malaysia, and Russia. Apart from on-site drilling supervisory jobs on various types of drilling rigs (such as helicopter rigs) and working environments (such as jungle and artic), he was also assigned to research, to projects and to the company's learning centre. In research, he was responsible for promoting directional drilling and surveying and advised on the first horizontal wells being drilled, in projects, he was responsible for a high pressure drilling campaign in Nigeria while in the learning centre, he looked after the development of new engineers joining the company after graduating from university. He was also involved in international well control certification and served as chairman for a period of three years. In the last years of his active career, he worked again in China as a staff development manager, a position he nurtured because he was able to pass on his knowledge to a vast number of new employees once again. After retiring in 2015, he has delivered well engineering related courses in Australia, Indonesia, Brunei, Malaysia, China, South Korea, Thailand, India, Dubai, Qatar, Kuwait, The Netherlands, and the United States. The training he provides includes well control to obtain certification in drilling and well intervention, extended reach drilling, high pressure-high temperature drilling, stuck pipe prevention and a number of other ad-hoc courses. He thoroughly enjoys training and is keen to continue taking classes as an instructor for some time to come. POST TRAINING COACHING SUPPORT (OPTIONAL) To further optimise your learning experience from our courses, we also offer individualized 'One to One' coaching support for 2 hours post training. We can help improve your competence in your chosen area of interest, based on your learning needs and available hours. This is a great opportunity to improve your capability and confidence in a particular area of expertise. It will be delivered over a secure video conference call by one of our senior trainers. They will work with you to create a tailor-made coaching program that will help you achieve your goals faster. Request for further information post training support and fees applicable Accreditions And Affliations

Master the art of Complaints Handling for Customer Care with our comprehensive course. Elevate customer satisfaction by building trust, enhancing communication skills, and implementing customer-centric strategies. Explore advanced technologies in customer service and equip yourself to proactively prevent complaints. Join now to transform challenges into opportunities, fostering lasting relationships and contributing to the success of your organization.

Duration 5 Days 30 CPD hours This course is intended for This course is designed for individuals who have basic computer user skills and who are interested in obtaining a job as an entry-level IT technician. This course is also designed for students who are seeking the CompTIA A+ certification and who want to prepare for the CompTIA A+ Core 1 220-1101 Certification Exam and the CompTIA A+ Core 2 220-1102 Certification Exam. Overview On course completion, participants will be able to: Support operating systems. Install and configure PC system unit components and peripheral devices. Install, configure, and troubleshoot display and multimedia devices. Install, configure, and troubleshoot storage devices. Install, configure, and troubleshoot internal system components. Install, configure, and maintain operating systems. Maintain and troubleshoot Microsoft Windows. Explain network infrastructure concepts. Configure and troubleshoot network connections. Manage users, workstations, and shared resources. Implement client virtualization and cloud computing. Implement physical security. Secure workstations and data. Troubleshoot workstation security issues. Support and troubleshoot laptops. Support and troubleshoot mobile devices. Install, configure, and troubleshoot print devices. Implement operational procedures. CompTIA A+ certified professionals are proven problem solvers. They support today's core technologies from security to cloud to data management and more. CompTIA A+ is the industry standard for launching IT careers into today's digital world. It is the only industry recognized credential with performance-based items to prove pros can think on their feet to perform critical IT support tasks in the moment. It is trusted by employers around the world to identify the go-to person in end point management and technical support roles. CompTIA A+ is regularly re-invented by IT experts to ensure that it validates core skills and abilities demanded in the workplace. 1 - Installing Motherboards and Connectors Explain Cable Types and Connectors Install and Configure Motherboards Explain Legacy Cable Types 2 - Installing System Devices Install and Configure Power Supplies and Cooling Select and Install Storage Devices Install and Configure System Memory Install and Configure CPUs 3 - Troubleshooting PC Hardware Apply Troubleshooting Methodology Configure BIOS/UEFI Troubleshoot Power and Disk Issues Troubleshoot System and Display Issues 4 - Comparing Local Networking Hardware Compare Network Types Compare Networking Hardware Explain Network Cable Types Compare Wireless Networking Types 5 - Configuring Network Addressing and Internet Connections Compare Internet Connection Types Use Basic TCP/IP Concepts Compare Protocols and Ports Compare Network Configuration Concepts 6 - Supporting Network Services Summarize Services Provided by Networked Hosts Compare Internet and Embedded Appliances Troubleshoot Networks 7 - Summarizing Virtualization and Cloud Concepts Summarize Client-Side Virtualization Summarize Cloud Concepts 8 - Supporting Mobile Devices Set Up Mobile Devices and Peripherals Configure Mobile Device Apps Install and Configure Laptop Hardware Troubleshoot Mobile Device Issues 9 - Supporting Print Devices Deploy Printer and Multifunction Devices Replace Print Device Consumables Troubleshoot Print Device Issues 10 - Configuring Windows Configure Windows User Settings Configure Windows System Settings 11 - Managing Windows Use Management Consoles Use Performance and Troubleshooting Tools Use Command-line Tools 12 - Identifying OS Types and Features Explain OS Types Compare Windows Editions 13 - Supporting Windows Perform OS Installations and Upgrades Install and Configure Applications Troubleshoot Windows OS Problems 14 - Managing Windows Networking Manage Windows Networking Troubleshoot Windows Networking Configure Windows Security Settings Manage Windows Shares 15 - Managing Linux and macOS Identify Features of Linux Identify Features of macOS 16 - Configuring SOHO Network Security Explain Attacks, Threats, and Vulnerabilities Compare Wireless Security Protocols Configure SOHO Router Security Summarize Security Measures 17 - Managing Security Settings Configure Workstation Security Configure Browser Security Troubleshoot Workstation Security Issues 18 - Supporting Mobile Software Configure Mobile OS Security Troubleshoot Mobile OS and App Software Troubleshoot Mobile OS and App Security 19 - Using Support and Scripting Tools Use Remote Access Technologies Implement Backup and Recovery Explain Data Handling Best Practices Identify Basics of Scripting 20 - Implementing Operational Procedures Implement Best Practice Documentation Use Proper Communication Techniques Use Common Safety and Environmental Procedures

FREE Level 3 QLS Hard Copy Certificate | 120 CPD Points | Advanced Learning Materials | Lifetime Access | Tutor Support