9371 Communication courses delivered On Demand

Overview Acquire the strategies for peaceful resolutions and enable yourself to become a proficient mediator with our Mediation Skills Training course. This course aims to provide you with a clear understanding of how to manage each party involved in conflict or disagreement. This course will help you understand the core concepts and principles of mediation. Here, you will be able to learn the key communication skills you need for mediation. In addition, the course will enhance your understanding of the whole process of mediation. In this course, you will also get to learn about the ethical aspects and professional standards. Finally, the course will talk about the factors to be considered. If you want to be someone with excellent skills in resolving conflicts or arguments, enrol now and master the skills! Course Preview Learning Outcomes Understand the causes and sources of conflict Learn the skills for effective communication as a mediator Get a step-by-step guide to the mediation process Explore the ethical principles of mediation Enhance your knowledge of the special factors to consider in mediation Why Take This Course From John Academy? Affordable, well-structured and high-quality e-learning study materials Engaging tutorial videos, materials from the industry-leading experts Opportunity to study in a user-friendly, advanced online learning platform Efficient exam systems for the assessment and instant result Earn UK & internationally recognised accredited qualification Easily access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities Get 24/7 student support via email. What Skills Will You Learn from This Course? Mediation Conflict Resolution Who Should Take This Mediation Skills Training? Whether you're an existing practitioner or an aspiring professional, this course is an ideal training opportunity. It will elevate your expertise and boost your CV with key skills and a recognised qualification attesting to your knowledge. Are There Any Entry Requirements? This Mediation Skills Training course is available to all learners of all academic backgrounds. But learners should be aged 16 or over to undertake the qualification. And a good understanding of the English language, numeracy, and ICT will be helpful. Certificate of Achievement After completing this course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates & Transcripts can be obtained either in Hardcopy at £14.99 or in PDF format at £11.99. Career Path​ This exclusive Mediation Skills Training course will equip you with effective skills and abilities and help you explore career paths such as  Workplace Mediator Community Mediator Mediation Trainer Mediation Consultant HR Manager Module 01: Introduction to Mediation Introduction to Mediation 00:15:00 Module 02: Essential Skills for Mediators Essential Skills for Mediators 00:18:00 Module 03: The Mediation Process The Mediation Process 00:16:00 Module 04: Mediation Ethics and Professional Standards Mediation Ethics and Professional Standards 00:19:00 Module 05: Special Considerations in Mediation Special Considerations in Mediation 00:17:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Overview of Ornithology (Study of Birds) Course Build a comprehensive understanding of the anatomy and psychology of birds by taking this Ornithology (Study of Birds) Course. This Ornithology (Study of Birds) Course aims to teach you about the scientific study of birds. It covers many topics, including bird anatomy, physiology, behaviour, habitats, and conservation. Again, you'll understand how different birds communicate and discover the intriguing aspects of bird migration and navigation. You'll also identify the threats to bird population and understand the significance of bird conservation. Course Preview Learning Outcomes Get a detailed overview of ornithology and its importance Discover the different types of bird migration Understand how birds navigate when they migrate Familiarise yourself with the tracing technology for birds Discover the scientific methods in ornithology Learn about the ethical considerations in avian research Why Take This Course From John Academy? Affordable, well-structured and high-quality e-learning study materials Meticulously crafted engaging and informative tutorial videos and materials Efficient exam systems for the assessment and instant result Earn UK & internationally recognised accredited qualification Easily access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities Get 24/7 student support via email Who Should Take this Ornithology (Study of Birds) Course? Whether you're an existing practitioner or an aspiring professional, this course is an ideal training opportunity. It will elevate your expertise and boost your CV with key skills and a recognised qualification attesting to your knowledge. Are There Any Entry Requirements? This Ornithology (Study of Birds) Course is available to all learners of all academic backgrounds. But learners should be aged 16 or over to undertake the qualification. And a good understanding of the English language, numeracy, and ICT will be helpful. Certificate of Achievement After completing this course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates & Transcripts can be obtained either in Hardcopy at £14.99 or in PDF format at £11.99. Career Path​ Ornithology (Study of Birds) Course provides essential skills that will make you more effective in your role. It would be beneficial for any related profession in the industry, such as: Ornithologist Wildlife Biologist Ecologist Conservation Officer Environmental Consultant Science Educator Module 1: Introduction to Ornithology Introduction to Ornithology 00:18:00 Module 2: Bird Classification and Diversity Bird Classification and Diversity 00:20:00 Module 3: Anatomy, Physiology, and Behaviour Anatomy, Physiology, and Behaviour 00:20:00 Module 4: Bird Habitats and Ecology Bird Habitats and Ecology 00:16:00 Module 5: Bird Communication and Vocalisations Bird Communication and Vocalisations 00:18:00 Module 6: Bird Migration and Navigation Bird Migration and Navigation 00:17:00 Module 7: Bird Conservation and Citizen Science Bird Conservation and Citizen Science 00:19:00 Module 8: Avian Research and Techniques Avian Research and Techniques 00:19:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

PowerPoint Diploma The PowerPoint Diploma course provides the knowledge and skills needed, in order to create and deliver PowerPoint (PPT) multimedia presentations. Widely used in education, training and business environments, PowerPoint provides the vehicle for creating professional slideshows, videos and presentations. It incorporates many features, including the ability to produce handouts of the presentation. This course provides the skills to add text, images and charts to any presentation. The certificate is awarded, after successfully completing a multiple-choice examination at the end of the course. The certificate may be printed out, or - for a small fee - posted to the team member at their home. What's Covered in the Course? Your employee will cover the following information: Create and save a PowerPoint presentation; Add, delete and arrange multiple slides; Insert charts, captions, quotes and name cards; Inserting and formatting text within your slides; Working with text alignment, bullet points, line spacing and columns; Utilise text direction and vertical alignment; Inserting images, shapes, charts and creating photo albums; Insert online and screenshot images; Insert tables, text boxes, headers and footers; Using SmartArt and other formatting features; Converting your presentations into different formats; Add and edit hyperlinks; Transitions and animations; Using Spell Checker and Thesaurus; Create and add screen recordings within your slides; Using linking and annotation features; Adding notes and comments; Use the handout and notes master tools. What are the Benefits of the Course? A competent working knowledge of this powerful communication tool adds value, both for the employee and for the organisation; A comprehensive syllabus, covering all a user needs to know about designing PowerPoint presentations; Improved levels of competence in the organisation; As there are no deadlines for this course, learners may complete their training at their own pace or as part of an in-house study group; Easy-to-manage course modules - this makes studying an enjoyable experience; Online support is available throughout the course; A certified and recognised diploma.

Introduction: Dealing with consumer objections is a huge part of any sales position. Not every customer is going to be easily convinced that your product is best for them, and they may come up with numerous objections to the sale. Part of your job is to seriously address these concerns, taking the time to thoroughly understand each one. Only then can you go through the steps that you need to take, in order to overcome them, convincing the customer that your product is the best one for their unique needs. This course goes into detail regarding how to handle sales objections throughout your career. It begins by giving you an overview of the preliminary skills that you need to master, before you can begin handling any customer concerns. Next, we will review the most common types of objections that you can expect to encounter, along with a few quick tips on how to overcome them. We will also cover more general techniques that can be applied to other types of objections. Finally, we review ways in which to handle complaints, which are essentially objections from customers, once the sale has been completed. What You will Learn: Why you need to develop credibility early on in the sales process How to overcome misunderstandings and scepticism regarding a product; The importance of asking questions, when dealing with customer objections Why you need to tackle the biggest objection first The role of listening in handling complaints The best strategies to use, when dealing with objections or complaints from existing customers Benefits of taking this Course Learning important communication skills that you need, in order to close sales Learning how to address issues, such as customer indifference to your product Understanding the important role that honesty plays in the sales process Understanding why you need to develop a keen sense of empathy, when dealing with customers Learning how and when to follow up with your customers Course Modules/Lessons Module 1: Developing Preliminary Skills Module 2: Types of Objections Module 4: Handling Complaints

Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. Course Curriculum Introduction About the Course & the Instructor 00:02:00 Definition of Counselling 00:04:00 The Counselling Relationship 00:06:00 Psychology of Growth and Development The Development Cycle 00:07:00 Parent, Child, Teacher Relationships 00:08:00 The Complexities of Growth 00:08:00 Introduction - Psychological Development 00:09:00 Therapeutic Language Conflict and Stress 00:11:00 Behavioural Therapies 00:07:00 Working with Children 00:07:00 The Use of Language 00:07:00 Memory 00:08:00 Psychological Issues Grief and Bereavement 00:06:00 Exploring Grief and Letting Go 00:06:00 Dysfunctional Families 00:08:00 What is Co-Dependency 00:07:00 Child Bullying and Child Abuse 00:08:00 Therapeutic Outcomes Psychological Study of Education 00:06:00 Transformation 00:06:00 Using Newly Found Skills 00:05:00 Recovery - The Therapeutic Process 00:05:00 Moving on - Emotional Intimacy 00:06:00 Working as a Counsellor Setting Up a Practice 00:09:00 Child Psychology Child Psychology - Applied What is 'Child Psychology'? 00:08:00 The Role of Child Psychologist 00:06:00 Where do Child Psychologists Work 00:06:00 Child Psychology - Theoretical Approach Why do we need to learn theories? 00:08:00 Developmental Theories: What we are born with 00:09:00 Developmental Theories: How environment impacts us 00:09:00 Environmental & Socio-Cultural Factors in Development 'Attachment' factor in newborns 00:08:00 Socio-Cultural Factors in Child's Development 00:07:00 Family & Schooling Factors in Development The Role of Parenting in Child's Development 00:10:00 Relationship Breakdown in the Family 00:07:00 Schooling Environment 00:08:00 Counselling Young Children 00:08:00 Cognitive and Emotional Development Language & Cognitive Development 00:07:00 Emotions & Feelings 00:06:00 Socialising with others 00:04:00 Thank You and Good Bye!44 00:01:00 Child Behaviour and Development Babies from Birth to One Year The Importance of Bonding 00:07:00 The Social and Emotional development: from birth to 1 yr 00:06:00 The Innate Reflexes of Newborn Babies 00:07:00 The Benefits of Testing at 'Milestones' 00:07:00 Stages and Sequences of Social and Emotional Development The Importance of Social and Emotional Development 00:05:00 The Ages and Stages that Children go through 00:12:00 The Main theories in Developmental Psychology 00:07:00 The Importance of Positive Role Models 00:07:00 The Barriers to Achieving the 'Milestones' 00:06:00 The Importance of Unconditional Love 00:06:00 Language and Linguistic Skills Development Forms of communication 00:04:00 What is 'Pre-linguistic' form of communication 00:04:00 The Active and the Passive Communication 00:05:00 The Importance of Opportunities in Development of the Skills 00:05:00 The Importance of Body Language 00:05:00 Cognitive Development The Importance of Cognitive Development 00:03:00 The Main Psychological Theories in Cognitive Development 00:06:00 The Appropriate Opportunities for Cognitive Development 00:04:00 The Unconscious Mind: Id, Ego and Superego. Psychoanalytical Theory 00:05:00 Thank You and Good Bye! 00:01:00 Obtain Your Certificate Order Your Certificate of Achievement 00:00:00 Get Your Insurance Now Get Your Insurance Now 00:00:00 Feedback Feedback 00:00:00

🌟 Motivational Interviewing Training Course Overview: Inspire Change with Empathy Are you ready to transform your communication skills and empower others to make positive life changes? Welcome to our groundbreaking 'Motivational Interviewing Training' course, a transformative journey designed to elevate your ability to motivate and inspire change in those you interact with. 🗣️ Module 1: Introduction to Motivational Interviewing Embark on your journey with a solid foundation in the principles of Motivational Interviewing (MI). Learn the core concepts, principles, and the spirit of MI, setting the stage for a communication style that fosters positive change. 🤝 Module 2: Building Rapport and Developing a Collaborative Relationship Discover the art of building strong connections and establishing collaborative relationships. Explore effective communication techniques that lay the groundwork for trust, empathy, and a partnership that fosters motivation and commitment to change. 💬 Module 3: Eliciting Change Talk Master the skill of eliciting change talk - the key driver of behavioral transformation. Explore powerful questioning techniques and active listening strategies to draw out individuals' own motivations for change, enhancing their commitment to positive actions. 🤔 Module 4: Resolving Ambivalence Navigate the complex terrain of ambivalence and help individuals overcome internal conflicts. Develop the expertise to guide them toward a clear decision to change, empowering them to break through barriers and take steps toward a healthier, more fulfilling life. 🚫 Module 5: Responding to Resistance Equip yourself with the tools to effectively address resistance. Learn how to navigate challenging conversations with empathy and finesse, turning resistance into opportunities for growth and fostering a positive and collaborative atmosphere. 🎓 Why Choose Our Motivational Interviewing Training Course? Evidence-Based Approach: Grounded in the proven principles of Motivational Interviewing. Practical Application: Hands-on exercises and real-life scenarios for skill development. Expert Facilitators: Learn from experienced trainers with a deep understanding of motivational interviewing techniques. Versatile Skills: Applicable across various professional settings - from healthcare to counseling and beyond. 🌈 Enroll Now and Transform Your Communication Skills! Unlock the potential to inspire positive change in others. Our Motivational Interviewing Training course is your gateway to becoming a skilled communicator, capable of motivating and supporting individuals on their journey towards meaningful transformation. Enroll now and amplify your impact! Course Curriculum Module 1_ Introduction to Motivational Interviewing. Introduction to Motivational Interviewing. 00:00 Module 2_ Building Rapport and Developing a Collaborative Relationship. Building Rapport and Developing a Collaborative Relationship. 00:00 Module 3_ Eliciting Change Talk. Eliciting Change Talk. 00:00 Module 4_ Resolving Ambivalence. Resolving Ambivalence. 00:00 Module 5_ Responding to Resistance. Responding to Resistance. 00:00

The PMP course covers the latest trends, emerging practices, and core competencies that are required by a project management professional. Learners will also get an understanding of real-world scenarios through the case studies that are developed by the industry PMP-certified veterans.

The all new NASM Women’s Fitness Specialization (NASM-WFS) will deliver your next step in fitness programming knowledge to meet the needs of your female clients. Whether it’s your own interest in the topic or wanting to better address the fitness needs of women, the NASM-WFS gives you the insights to confidently design safe and effective programming to support women on their fitness and health pursuits across various ages and life stages. Unlike other women’s fitness courses you may have encountered, the NASM-WFS is a comprehensive program that dives into the many health and fitness topics that women want to know more about – and do something positive about!

**Don't Spend More; Spend Smarter** Boost Your Career with Apex Learning and Get Noticed By Recruiters in this Hiring Season! Get Hard Copy + PDF Certificates + Transcript + Student ID Card worth £160 as a Gift - Enrol Now Give a compliment to your career and take it to the next level. This Work from Home Essentials will provide you with the essential knowledge to shine in your professional career. Whether you want to develop skills for your next job or elevate skills for your next promotion, this Work from Home Essentials will help you keep ahead of the pack. The Work from Home Essentials incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your expertise and essential knowledge, which will assist you in reaching your goal. Further, this Work from Home Essentials will add extra value to your resume to stand out to potential employers. Throughout the programme, it stresses how to improve your competency as a person in your chosen field while also outlining essential career insights in this job sector. Consequently, you'll sharpen your knowledge and skills; on the other hand, see a clearer picture of your career growth in future. By the end of the Work from Home Essentials, you can equip yourself with the essentials to keep you afloat in the competition. Along with this Work from Home Essentials course, you will get 10 premium courses, an original hardcopy, 11 PDF Certificates (Main Course + Additional Courses) Student ID card as gifts. This Work from Home Essentials Bundle Consists of the following Premium courses: Course 01: Working from Home Essentials Course 02: Online Course - A Perfect Guide to Home Business Course 03: Online Meeting Management Course 04: ZOOM: Master Video Conferencing in Just 40 minutes! Course 05: Business Writing Course 06: Level 2 Microsoft Office Essentials Course 07: Touch Typing Essentials Course 08: Effective Communication Skills Diploma Course 09: Stress Management Training Course 10: Freelancing on UpWork Course 11: Time Management So, enrol now to advance your career! Benefits you'll get choosing Apex Learning: Pay once and get lifetime access to 11 CPD courses Free e-Learning App for engaging reading materials & helpful assistance Certificates, student ID for the title course included in a one-time fee Free up your time - don't waste time and money travelling for classes Accessible, informative modules designed by expert instructors Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills Curriculum: Course 01: Working from Home Essentials Module 1: Introduction to Work from Home Module 2: Online Meeting Tools Module 3: Project Management Tools Module 4: Project Planning Tools Module 5: Communication Tools How will I get my Certificate? After successfully completing the course, you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £10) Hard Copy Certificate: Free (For The Title Course) If you want to get hardcopy certificates for other courses, generally you have to pay £20 for each. But with this special offer, Apex Learning is offering a Flat 50% discount on hard copy certificates, and you can get each for just £10! PS The delivery charge inside the UK is £3.99, and the international students have to pay £9.99. CPD 115 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Work from Home Essentials bundle. Persons with similar professions can also refresh or strengthen their skills by enrolling in this course. Students can take this course to gather professional knowledge besides their study or for the future. Requirements Our Work from Home Essentials is fully compatible with PC's, Mac's, laptops, tablets and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones, so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course; it can be studied in your own time at your own pace. Career path Having this various expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included

Level 5 QLS Endorsed Course with FREE Certificate | CPD & CiQ Accredited |150 CPD Points | Lifetime Access