9368 Communication courses in Rosyth delivered On Demand

Are you aware of the importance of communication and its usage to customer relations dealings? Do you want to know how to improve yourself to be able to communicate well with your cients? If yes, then you should take an initiative to be able to develop your communicate techniques to be able to communicate well with your customers. Description: When you in a customer relations line of job, you will find at first that handling a difficult customer may seem like a worthless job and does not need so much. However, it does but fortunately, you can develop skills to be able to adapt the challenges that difficult customers pose. This course will be able to help you extend your communication skills to handling difficult people and situations throughout your daily life. Moreover, improving the focus of your thoughts and feelings, stress management, and the way you listen to and empathize with others, you will be better able to meet the challenges other people pose in both your professional and personal life. Implementing the guidelines in this module is the first step in a process towards forever changing how you interact with others. There are particular methodologies and techniques that may help you upgrading your relational abilities and these will disclose to you where you are deficient. In this course, you will clearly get individuals to react with the right communication and approaches to doing it effectively. Who is the course for? Professionals who work in the communications industry or part of the communications department. This will also be helpful to those people who are struggling with communication that can affect their customer relations dealing People who are interested in learning more about communication Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment:  At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hard copy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Customer Relations & Dealing Course is a useful qualification to possess, and would be beneficial for the following careers: Call Center Agent Concierge Client Relations Associate Customer Service Representative Front Desk Associate/Receptionist Member Service Specialist Patient Care Coordinator. Customer Relations & Dealing Module One - Getting Started 00:30:00 Module Two - The Right Attitude Starts with You 01:00:00 Module Three - Stress Management (Internal Stressors) 01:00:00 Module Four - Stress Management (External Stressors) 00:30:00 Module Five - Transactional Analysis 01:00:00 Module Six - Why are Some Customers Difficult 01:00:00 Module Seven - Dealing with the Customer Over the Phone 01:00:00 Module Eight - Dealing with the Customer In Person 01:00:00 Module Nine - Sensitivity in Dealing with Customers 01:00:00 Module Ten - Scenarios of Dealing with a Difficult Customer 01:00:00 Module Eleven - Following up With a Customer Once You Have Addressed Their Issue 01:00:00 Module Twelve - Wrapping Up 00:30:00 Customer Relationship Management Customer Relationship Management 00:10:00 What CRM Is and Who It Serves 00:15:00 Checklist for Success 00:15:00 Requirement Driven Product Selection 00:15:00 Considerations in Tool Selection 00:15:00 Strategies for Customer Retention 00:15:00 Building the Future 00:15:00 Homegrown vs. Application Service Provider 00:15:00 Evaluating and Reviewing Your Program 00:15:00 The Development Team 00:15:00 Mock Exam Mock Exam- Customer Relations & Dealing Course 00:20:00 Final Exam Final Exam- Customer Relations & Dealing Course 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Free Level 4 QLS Endorsed Certificate | CPD Accredited | 120 CPD Points | Advanced Learning Materials | Lifetime Access

Free Level 5 QLS Endorsed Certificate | CPD & IAO Accredited | Installment Payment | 150 CPD Points | Lifetime Access

This exclusive Language Therapy Course provides learners with a comprehensive overview of the role of a Speech and Language Therapist, equipping you with the essential skills to advance your career. It includes speech science, speech anatomy, and the characteristics of speech in detail. This Language Therapy course will teach you how Speech and Language Therapists help children and adults with speech and language disorders, including swallowing, eating, and drinking issues. It covers the fundamentals of the speech chain model and walks you through the key stages of literacy and language development. This Language Therapy course includes case studies and practical exercises that will teach you how to assess your clients' needs, set long-term goals, and support them every step of the way to recovery using a variety of communication techniques. In addition, you will gain in-demand professional skills that will help you start your career successfully. Learning Objectives After completing this Language Therapy course, the learner will be able to: Understand the fundamentals of Speech & Language Therapy. Understand the study of communication. Explain components of normal speech, language & voice and communication disorders. Understand eating, drinking and swallowing disorders. Understand the speech & language therapy process. Why Choose Language Therapy Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Language Therapy Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. Free PDF certificate as soon as completing the Language Therapy course. 24/7 support via live chat, phone call or email. [ Note: Free PDF certificate as soon as completing the Language Therapy course] Course curriculum Module 1: Language Therapy The Role of the Language Therapist The History of Language Therapy Practice The Scope of Practice The Language Therapy process The Role of Speech therapy Assistant in Current Healthcare Practice Summary Module 2: Study of Communication The Role of Interpersonal Communication The Components of Communication - Physical, Sensory, Cognitive, Perceptual, Interpersonal and Intrapersonal Communication Impairment or Disorder on the Individual How An Individual Interacts with Their Environment? Recognise Enablers and Barriers to Interpersonal Communication Summary Module 3: Components of Normal Speech, Language & Voice and Communication Disorders Key Components of Speech, Language and Voice The Process of Normal Speech and Language Acquisition Effective Conversational Skills The Different Types of Impairments/Disorders of Normal Speech, Language and Voice Acquired Brain Injuries and Cerebral Palsy Summary Module 4: Eating, Drinking and Swallowing Disorders Key Components of Eating, Drinking and Swallowing The Process of Normal Eating, Drinking and Swallowing Acquisition The Different Types of Difficulties of Eating, Drinking and Swallowing What May Eating, Drinking and Swallowing Intervention Involve? Give Examples of Communication profiles associated with disorders of eating, drinking and swallowing Summary Assessment Method After completing each module of the Language Therapy Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this Language Therapy course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This Language Therapy course is for anyone who wants to: Gain the skills needed to work in the teaching and child care profession. Improve their speech therapy and language therapy skills. Make a career change and explore new career opportunities. Gain a formal, accredited qualification to improve their career opportunities. Requirements Students who intend to enrol in this Language Therapy course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Career path Compete High provides the most expedient path to learning about Language Therapy, as well as the opportunity to practice your skills in a corporate setting. Certificates Certificate of completion Digital certificate - Included

This Understanding Autism allows you to acquire new skills and expand your professional knowledge from the comfort of your own home at your own speed. This course has been expertly created for you to complete through distance e-learning and achieve a professional certificate without leaving your house! This course covers comprehensive lessons that will provide you with valuable information about the difficulties related to autism, how you might help someone diagnosed with autism spectrum disorders, and how to raise autism awareness. Autism symptoms can vary from mild to severe, and this course will guide you through the screening and diagnosing process step by step. You will also gain important communication skills that will be beneficial to those working in special education. Enrol in our Understanding Autism course today to gain access to high-quality training modules covering a wide range of important topics that will help you get your dream job! Learning Outcomes After completing this Understanding Autism course, you will be able to: Communicate with people who have autism and interact with them socially. Assist and manage transitions for people with autism. Provide positive behavioural support to people with autism. Explain the therapeutic approaches and resources available to people with autism and co-occurring disorders. Why Choose The Understanding Autism Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. Free PDF certificate as soon as completing the Understanding Autism course. 24/7 support via live chat, phone call or email. ***Courses are included in this Understanding Autism Bundle course Course 01: Understanding Autism Course 02: Level 2 Certificate in Behaviour that Challenges in Children Course 03: Primary Teaching Diploma Course 04: Level 4 Diploma in Child Counselling Course Course 05: Child and Adolescent Mental Health Course Course 06: Child Protection and Risk Assessment Course 07: Level 3 Award in Childcare and Education Course Course 08: Childcare and Nutrition Course 09: Level 4 Child Care and Development Course Course 10: Autism Diploma Course Course 11: Level 2 Safeguarding Children Training Course Course 12: Level 4 Diploma in Child Psychology Course Course 13: Level 1 Award in Working With Children Course 14: Level 2 Award in Preparation for the Responsibilities of Parenting Course 15: Level 2 Award in Babysitting ***Other Benefits of Understanding Autism Bundle course Free 15 PDF Certificate Lifetime Access Free Retake Exam Tutor Support [ Note: Free PDF certificate as soon as completing the Understanding Autism course ] ***Understanding Autism*** Detailed course curriculum of the Understanding Autism Course Module 1: Autism in Context Module 2: Positive Behavioural Support for Individuals with Autism Module 3: Understand Support and Management of Transitions for Individuals with Autism Module 4: Therapeutic Interventions and Support Available for Individuals with Autism and Co-occurring Conditions Module 5: Communication and Social Interaction with Individuals with Autism Module 6: Safeguarding and Resilience in Autism Assessment Method After completing each module of the Understanding Autism Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This Understanding Autism course is ideal for - Teacher Parents Students Fresh Graduates Nurses Child Minders Care Home Professionals Anyone who is already working in this sector Requirements Students who intend to enrol in this Understanding Autism course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Career path This Understanding Autism bundle will lead to a competitive advantage and open the door to a wide range of career opportunities. Certificates Certificate of completion Digital certificate - Included

The NLP Practitioner Training Course is your gateway to mastering the art of communication, helping you influence both yourself and others in a positive and effective way. Using Neuro-Linguistic Programming (NLP), you will learn techniques that enhance your understanding of human behaviour and thought processes. NLP is often used to build better relationships, manage stress, and boost confidence. Through this course, you’ll gain the tools to unlock the full potential of your mind, allowing you to navigate life's challenges with a more grounded and practical mindset. This training course delves deep into the principles of NLP, offering insights into how language, perception, and behaviour are interconnected. Whether you're looking to improve your professional interactions, personal relationships, or gain a deeper understanding of how your mind works, this course offers valuable skills to transform your approach to communication. Learn at your own pace and discover how to apply NLP techniques effectively to achieve greater clarity and results in your day-to-day life. It’s time to take control of your mental programming and sharpen your ability to influence, connect, and grow. Key Features CPD Accredited FREE PDF + Hardcopy certificate Fully online, interactive course Self-paced learning and laptop, tablet and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum Module 1: Introduction to NLP Module 2: NLP Communication Model Module 3: NLP Coaching Model Module 4: NLP Presuppositions and Beliefs Module 5: NLP Techniques for Personal Change Module 6: NLP Strategies for Effective Communication Module 7: Advanced NLP Techniques Module 8: NLP Applications Module 9: NLP Practitioner Certification Learning Outcomes: Develop powerful communication strategies for personal and professional success. Master techniques for personal change and growth, enhancing life satisfaction. Apply advanced NLP strategies to enhance decision-making and problem-solving skills. Gain proficiency in coaching, unlocking the potential to guide others effectively. Acquire a deep understanding of NLP applications across various domains. Attain a recognised NLP Practitioner Certification, validating your expertise. Accreditation This course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certificate After completing this course, you will get a FREE Digital Certificate from Training Express. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals seeking personal growth and effective communication skills. Professionals aiming to enhance their coaching and leadership abilities. Anyone interested in mastering NLP techniques for positive life changes. Team leaders looking to improve team dynamics and collaboration. Entrepreneurs wanting to refine their communication and negotiation skills. Psychologists or therapists seeking additional tools for client engagement. Career changers exploring new opportunities in personal development. Educators interested in applying NLP principles in teaching and training. Career path Life Coach Communication Consultant Human Resources Specialist Personal Development Trainer Sales and Marketing Strategist Education and Training Facilitator Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

This four-course bundle offers the opportunity to gain mastery in the field of project management. Led by industry experts, each course is designed to provide a comprehensive understanding of project management principles and practices, from design and development to testing and preparation. The Project Design Certification course focuses on the initial stage of project planning, where key elements such as project goals, outcomes, and expectations are identified. Participants will learn how to develop a solid foundation for their projects and avoid potential obstacles that could hinder success. The Project Preparation Certification course is tailored towards equipping learners with the skills needed to prepare for project execution. This includes identifying stakeholders, assessing risks, and developing project schedules and budgets. The Project Management Foundation course covers the core principles of project management, including project scope, time management, and communication strategies. Participants will also learn how to manage project risks and quality control. Finally, the Project Development and Testing course focuses on the implementation stage of project management, where participants will learn how to design, test, and deploy their projects. This includes developing project plans, creating project documentation, and executing testing and quality control measures. In conclusion, this bundle is a comprehensive guide to mastering project management principles and practices. With these courses, participants will develop the skills and knowledge needed to effectively manage projects and achieve successful outcomes.

Life Coaching | Online Course Do you feel the spark to guide other people? Do you need more skills to help people meet their goals confidently? Step into life coaching with our dynamic 'Life Coaching Online Course.' With an average life coach salary ranging from £30,000 to £60,000 per year in the UK, this field offers personal fulfilment and financial reward. Our Life Coaching Online Course course goes beyond the basics. This course talks about psychology and strategies for effective coaching. You'll learn how to utilise neuro-linguistic programming (NLP) to unlock your potential and that of your clients. Besides, you will discover the secrets to managing fears and embracing change, a highly sought-after skill in today's fast-paced world. Life coaches are typically the masters of emotional intelligence. Therefore, this course sheds light on emotional intelligence and communication techniques.  After completing the Life Coaching Online Course, you'll be able to understand and influence others more effectively, enhancing both your personal and professional relationships. Furthermore, this Life Coaching Online Course will assist you in mastering the art of body language and communication techniques and refine your listening skills to understand clients' moods, thoughts, and intentions. Whether you're looking to start a new career as a life coach, enhance your existing coaching skills, or improve your life and those around you, this course is the perfect starting point.  Enrol in the Life Coaching Online Course course and become part of the ever-expanding community of life coaches making a significant impact in the UK and beyond. Learning Outcomes Acquire a comprehensive knowledge of life coaching fundamentals, including NLP technology. Develop and apply enhanced self-awareness to understand personal strengths and weaknesses. Master skills to support clients in overcoming fears and embracing change. Gain expertise in Emotional Intelligence, communication techniques, and body language. Learn ethical coaching practices and principles for business development and client goal setting. Why Choose Teachers Training Some of our website features are: This is a dedicated website for teaching 24/7 tutor support Interactive Content Affordable price Courses accredited by the UK's top awarding bodies 100% online Flexible deadline Entry Requirements No formal entry requirements. You need to have: Passion for learning A good understanding of the English language Be motivated and hard-working Over the age of 16. Certification CPD Certification from The Teachers Training Successfully completing the MCQ exam of this course qualifies you for a CPD-accredited certificate from The Teachers Training. You will be eligible for both PDF copy and hard copy of the certificate to showcase your achievement however you wish. You can get your digital certificate (PDF) for £4.99 only Hard copy certificates are also available, and you can get one for only £10.99 You can get both PDF and Hard copy certificates for just £12.99! The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs. Module 01: Life Coaching: The Purpose and Fundamentals Life Coaching: The Purpose and Fundamentals 00:50:00 Module 02: Develop Your Self-Awareness Develop Your Self-Awareness 00:54:00 Module 03: The Development of Core Beliefs and Managing Fears The Development of Core Beliefs and Managing Fears 00:49:00 Module 04: Life Coaching Types and Key Attributes of a Life Coach Life Coaching Types and Key Attributes of a Life Coach 01:02:00 Module 05: Understanding Emotional Intelligence Understanding Emotional Intelligence 00:46:00 Module 06: Body Language and Communication Techniques Body Language and Communication Techniques 00:46:00 Module 07: A Structure for Client Work and Goal Setting A Structure for Client Work and Goal Setting 00:40:00 Module 08: Basic Principles for Business Development and Growth Basic Principles for Business Development and Growth 00:56:00 Module 09: The Ethical Coach: Protect Yourself and Your Clients The Ethical Coach: Protect Yourself and Your Clients 00:50:00

Unlock the secrets to successful sales and elevate your career with our Sales & Selling Management course. Master the art of effective sales presentations, negotiations, and customer relationships. Explore strategic planning, market analysis, and the synergy between marketing and sales. Develop essential skills in CRM, communication, and customer service. Join us to transform your approach to sales and achieve sustainable growth in today's competitive business landscape.

Course Description Pick up effective leadership and management skills from the Leadership and Management: Part 2 (Skills) course. This course will teach you valuable organisational skills. You will be able to elevate your communication abilities through the course. It will provide you with the key techniques of talent management. You will become competent in inspiring the employees. The Leadership and Management: Part 2 (Skills) course will show you the tips and tricks of negotiation. Join the course to master the skills of leadership and management. Learning outcome  Gain effective organisational skills Build excellent skills for communication Learn the process of talent management Grasp valuable negotiation strategies How Much Do Leaders Earn? Senior - £44,000(Appx.) Average - £26,000(Appx.) Starting - £19,000(Appx.) Requirement Our Leadership and Management: Part 2 (Skills) is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Leadership and Management: Part 2 (Skills) Module 01: Organisational Skills 00:26:00 Module 02: Communication Skills 00:27:00 Module 03: Talent Management 00:33:00 Module 04: Motivating Employees 00:26:00 Module 05: Negotiation Techniques 00:15:00 Assignment Assignment - Leadership and Management: Part 2 (Skills) 00:00:00