9361 Communication courses in Rosyth delivered On Demand

24-Hour Knowledge Knockdown! Prices Reduced Like Never Before Ever dreamt of a career where you can make a difference, create unforgettable experiences, and be at the heart of a dynamic industry? The UK's hospitality sector is booming, with a staggering 2.4 million jobs and contributing £106 billion to the economy. But do you have the skills to thrive in this fast-paced environment? This Hospitality Management Bundle equips you with the essential knowledge and expertise to excel in this exciting field. From mastering the art of customer service to navigating complex revenue management strategies, our Hospitality Management programme will empower you to launch or advance your career in hotels, restaurants, travel agencies, and beyond. Learn how to plan and execute exceptional events, manage food safety with confidence, and cultivate the critical thinking skills that make you a valuable asset in any hospitality environment. This Hospitality Management Bundle Package includes: Main Course: Diploma in Hospitality Management at QLS Level 5 10 Premium Additional CPD QS Accredited Courses - Course 01: Catering Management Course 02: Food Safety & Hygiene Management Training Course 03: Hotel Revenue Management Course 04: Event Management at QLS Level 7 Course 05: Travel & Tourism Course 06: Receptionist Skills Course 07: Customer Service Essential Skills Diploma Course 08: Communication Skills Masterclass Course 09: Critical Thinking Training Course 10: Decision-Making in High-Stress Situations Invest in your future and take the first step towards a rewarding career in the vibrant world of hospitality. Enrol in our Hospitality Management Bundle today! Learning Outcomes of Hospitality Management Analyse UK hospitality trends and identify career opportunities. Implement best practices in catering, hotel revenue management, and event planning. Foster exceptional customer service through effective communication and problem-solving. Develop critical thinking skills and make informed decisions under pressure. Master essential receptionist skills and navigate hotel operations with ease. Understand travel and tourism concepts and the dynamics of the industry. Why Choose Our Hospitality Management Course? Get a Free QLS Endorsed Certificate upon completion of the course Get a free student ID card with this training program The course is affordable and simple to understand This course is entirely online, interactive lesson with voiceover audio Lifetime access to the course materials The training program comes with 24/7 tutor support Start your learning journey straightaway with our Hospitality Management Training! ***Curriculum breakdown of Hospitality Management *** Module 01: Introduction to Hospitality Management Module 02: An Overview of Hotel Industry Module 03: The Process of Selection and Recruitment in Hospitality Industry Module 04: The Process of Development and Training in Hospitality Industry Module 05: Management of Front Office Operations Module 06: Management of Housekeeping, Engineering and Security Operations Module 07: Management of Food and Beverage Operations Module 08: Management of Service Quality in Hospitality Industry Module 09: Marketing in Travel and Tourism Business Module 10: Accounting in Hospitality Industry Module 11: Customer Satisfaction Module 12: E-Hospitality and Technology Assessment Process of Hospitality Management You have to complete the assignment questions given at the end of the Hospitality Management course and score a minimum of 60% to pass each exam. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you successfully pass the Diploma in Hospitality Management at QLS Level 5 Course exams. CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This bundle is ideal for: Students seeking mastery in this field Professionals seeking to enhance their skills Anyone who is passionate about this topic Requirements This Hospitality Management bundle doesn't require prior experience and is suitable for diverse learners. Career path This Hospitality Management bundle will allow you to kickstart or take your career in the related sector to the next stage, such as: Hotel Manager Event Planner Travel Agent Restaurant Manager Customer Service Specialist Tourism Manager Certificates CPD QS Accredited PDF Certificate Digital certificate - Included CPD QS Accredited Hard Copy Certificate - £29 Diploma in Hospitality Management at QLS Level 5 Hard copy certificate - Included

Building Your Self Esteem and Assertiveness Skills Self-esteem and assertiveness are two essential skills for life success. None of your life's judgments is more important than what you make about yourself. Without some sense of self-worth, life can be extremely painful and unforgiving. Through this Building Your Self Esteem and Assertiveness SkillsCourse, you will learn some techniques that can dramatically change how you feel about yourself and how you approach the world to get what you want. Move past your fears, shyness, self-doubt, and negativity. Increase your self-esteem, improve your ability to influence others, and take action that will change your life for the better! Self-esteem and assertiveness are essential components of living a happy and successful life. Building self-esteem and assertiveness are essential for professional success. However, it is impossible to advance in your career without adequate training and guidance. And this Building Your Self Esteem and Assertiveness Skills course is perfect for you in this regard. After completing this Building Your Self Esteem and Assertiveness Skills course, you'll be ready to take on any challenge and start your career in your desired industries/sectors by developing your skills. This Building Your Self Esteem and Assertiveness Skills will improve your existing skills by taking them to the next level and providing up-to-date knowledge for facing tomorrow's challenges. Learning Outcomes After completing this Building Your Self Esteem and Assertiveness Skills Course,the learner will be able to: Understand the fundamentals of self-esteem. Understand the fundamentals of assertiveness. Understand the importance of assertive communication. Understand the four basic styles of communication. Know how to respond to criticism. Gain a solid understanding of the XYZ formula for effective assertive communication. Gain in-depth knowledge of assertiveness in the workplace. Courses are included in this Building Your Building Your Self Esteem and Assertiveness Skills Course Course 01: Building Your Self Esteem and Assertiveness Skills Course 02: Workplace Stress Management Course 03: Level 2 Award in Job Search and Interview Skills [ Note: Free PDF certificate will provide as soon as completing the Building Your Self Esteem and Assertiveness Skills course] Building Your Self Esteem and Assertiveness Skills Detailed course curriculum of Building Your Self Esteem and Assertiveness Skills Module 1: Understanding Self Esteem Defining Self-Esteem Signs of Low and High Self-Esteem What Causes Low Self-esteem? How is Low Self-esteem Related to Mental Health? Strategies to Build Healthy Self-Esteem How to Increase Your Self-esteem? What Can Friends and Family Do Help? Module 2: Understanding Assertiveness What is Assertiveness? The Origins of Assertiveness The Assertive Journey The Confidence Lane The Four Basic Styles of Communication Assertiveness vs. Aggressiveness Assertiveness vs. Passiveness Assertive Styles With Body Language Responding to Criticism Module 3: Assertiveness in Communication Assertive Communication Importance of Assertive Communication Outcomes & Benefits of Assertiveness Important Facts About Assertiveness Facets of Assertiveness XYZ Formula for Effective Assertive Communication Applications of Assertiveness Module 4: Assertiveness in Workplace Managing Assertively Assertive Roles at Work Managing Workplace Conflict 'I' Messages or 'I' Statements Social Confidence ------------------------- Assessment Method After completing each module of the Building Your Self Esteem and Assertiveness Skills, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this Building Your Self Esteem and Assertiveness Skills, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. Who is this course for? Building Your Self Esteem and Assertiveness Skills This Building Your Self Esteem and Assertiveness Skills is ideal for anyone who wants to understand why Self Esteem and Assertiveness skills are important, how to develop and improve them, and how to advance their career. Including: Managers Team Leaders Office Executives Office Administrators Employees Business people Secretaries Receptionists Requirements Building Your Self Esteem and Assertiveness Skills There are no specific requirements for Building Your Self Esteem and Assertiveness Skills because it does not require any advanced knowledge or skills. Students who intend to enrol in Building Your Self Esteem and Assertiveness Skills must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Career path Building Your Self Esteem and Assertiveness Skills This course will help you move forward in your career by providing you with relevant information, skills, and a certificate of completion. You can expect to be significantly closer to achieve your goals after successfully completing this course. It's also securing the job you want, getting the promotion you deserve. Certificates Certificate of completion Digital certificate - Included

In today’s fast-paced world, excellent customer service is the backbone of every successful business. The Customer Service Diploma Level 3 provides a deep dive into the essential principles of exceptional customer care, giving you the tools to stand out in this competitive field. By studying key concepts such as communication, problem-solving, and understanding customer needs, you’ll develop a solid foundation to handle diverse customer scenarios with confidence and professionalism. Whether you're looking to enhance your current career or pursue a new direction, this course is designed to equip you with the core knowledge necessary for long-term success in customer service. The course covers a wide range of topics, from customer expectations to resolving complaints with ease. Understanding the psychology behind customer decisions and learning how to manage difficult conversations can make a significant difference in your career. With flexible, online learning, you can study at your own pace, making it ideal for those balancing other commitments. As customer service continues to evolve, this diploma ensures you stay ahead of the curve, helping you build strong relationships and contribute positively to your organisation’s reputation. So, whether you’re in retail, hospitality, or any service industry, this course will guide you toward a brighter, more rewarding future. ________________________________________________________________________ Learning Outcomes: Recognize the core values and mission of a business. Cultivate a positive mindset for effective customer interactions. Identify and address diverse customer requirements and concerns. Implement strategies for fostering repeat business. Enhance verbal and written communication techniques for customer service. Acquire skills to recover difficult customers and know when to escalate. ________________________________________________________________________ Key Features: CPD Certified Customer Service Diploma Level 3 With Complete Career Guide 10 Instant e-certificate and hard copy dispatch by next working day Fully online, interactive course with audio voiceover Developed by qualified professionals in the field Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum: Module 01: Who We Are and What We Do Module 02: Establishing Your Attitude Module 03: Identifying and Addressing Customer Needs Module 04: Generating Return Business Module 05: In-Person Customer Service Module 06: Giving Customer Service over the Phone Module 07: Providing Electronic Customer Service Module 08: Recovering Difficult Customers Module 09: Understanding When to Escalate Module 10: Communication Skills Module 11: To Do Lists Module 12: Organizing Your Inbox Module 13: Negotiation Techniques ________________________________________________________________________ Complete Career Guide for Customer Service Diploma Level 3 (A to Z) List of career guide courses included in Customer Service Diploma Level 3 With Complete Career Guide: Course 01: Professional CV Writing and Job Searching Course 02: Communication Skills Training Course 03: Career Development Training Course 04: Time Management Course 05: Returning to Work Training Course 06: Level 3 Diploma in Project Management Course 07: Leadership Skills Course 08: Body Language Course 09: Interview and Recruitment Accreditation All of our courses are fully accredited, including this Customer Service Diploma Level 3 Course, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in Customer Service . Certification Once you've successfully completed your Customer Service Diploma Level 3 Course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our Customer Service Diploma Level 3 Course certification has no expiry dates, although we do recommend that you renew them every 12 months. CPD 100 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Customer Service Course can be taken by anyone who wants to understand more about the topic. With the aid of this course, you will be able to grasp the fundamental knowledge and ideas. Additionally, this Customer Service Course is ideal for: Individuals aspiring to excel in customer service roles. Professionals seeking to enhance communication and problem-solving skills. Those working in retail, hospitality, or service-oriented sectors. Individuals aiming to improve their telephone and electronic customer service skills. Anyone looking to develop negotiation techniques and organisational skills. Requirements Learners do not require any prior qualifications to enrol on this Customer Service Course. You just need to have an interest in Customer Service Course. Career path After completing this Customer Service Course you will have a variety of careers to choose from. The following job sectors of Customer Service Course are: Customer Service Representative - £20K to 30K/year. Call Centre Operator - £18K to 25K/year. Retail Supervisor - £22K to 28K/year. Sales Support Coordinator - £24K to 32K/year. Administrative Assistant - £20K to 25K/year. Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

Teaching assistants are precious resources for schools. They help students reach their full potential and succeed. In this Teaching Assistant Course, you'll discover the fundamental principles and strategies that define a successful teaching assistant. The Teaching Assistant diploma consists of 18 courses that will help you discover your potential as a teaching assistant. As you progress through the lessons, you'll understand the intricacies of working within school policies, providing a conducive learning environment, and implementing effective literacy and numeracy development processes. Again, with modules dedicated to child development and SEN support, you'll understand how to cater to the unique needs of students with this Teaching Assistant course. Key Features Quality Licence Scheme (QLS) endorsed Accredited by CPD Instant e-certificate Fully online, interactive Teaching Assistant course with audio voiceover Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchase Enrol now in this Teaching Assistant course to excel! This Teaching Assistant Course will help you acquire the foundational knowledge required to support students effectively, foster strong relationships, and maintain open communication channels. Enrol in the Teaching Assistant Course Bundle today and bring positive changes in students' lives. This Teaching Assistant bundle includes the following courses: Course 01: Diploma in Teaching Assistant at QLS Level 4 Course 02: SEN Teaching Assistant Course 03: EYFS Teaching Assistant Course 04: Phonics Teaching Assistant Course 05: 120 hours TEFL (TESOL) Course 06: English: Spelling, Punctuation, and Grammar Course 07: Educational Management Course 08: Safeguarding Children Level 3 Course 09: Learning Disability Nursing Course 10: Mental Health and Wellbeing Course 11: Communication Skills Course 12: Nursery Nurse Course 13: Dyslexia Awareness Course 14: Health and Safety at School Course 15: Environmental Health Course 16: Behaviour Management Course 17: Microsoft Office Course 18: Education and Pedagogy Learning Outcomes Identify your role as a teaching assistant Familiarise yourself with the policies and procedures in schools Discover the teaching strategies that promote literacy and numerical skills Realise your approach to behaviour management Certification CPD Certified: Once you've successfully completed your Teaching Assistant Diploma course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). QLS Endorsed: After successfully completing the Teaching Assistant Diploma course, learners will be able to order one endorsed certificate for £89.00, titled: Diploma in Teaching Assistant at QLS Level 4, as proof of their achievement. This certificate of achievement endorsed by the Quality Licence Scheme. Accreditation This Teaching Assistant Diploma course is Quality Licence Scheme (QLS) Endorsed and CPD Certified, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. CPD 80 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Teaching Assistant Course bundle is for those interested in learning how to become a teaching assistant and bring positive changes in students' lives. Requirements Learners do not require any prior qualifications to enrol in this Teaching Assistant Course. Career path This Teaching Assistant Course bundle may lead you to many different career opportunities, here are few prospects: Teacher Nursery teacher EYFS Teaching Assistant SEN Teaching Assistant Child Carer Childminder Certificates Certificate of completion (Hard copy) Hard copy certificate - Included You will get the hard copy certificates for Free! The delivery charge of the hard copy certificate inside the UK is £3.99 each. Certificate of completion (PDF) Digital certificate - Included QLS Endorsed Certificate Hard copy certificate - £89

Enhance your language skills for the healthcare field with our specialized English for Healthcare Course. Learn essential medical terminology, communication techniques, and language proficiency for effective patient care. Whether you're a healthcare professional or aspiring to join the field, this course will empower you to communicate confidently and compassionately in English.

***24 Hour Limited Time Flash Sale*** Construction (Architectural Studies, Cost Estimation & Construction Management) Admission Gifts FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter Step into a world of vast possibilities with our exquisite bundle of eight courses titled 'Construction: Architectural Studies, Cost Estimation & Construction Management'. This expertly crafted suite provides you with a comprehensive theoretical understanding of the three critical aspects of construction: architectural studies, cost estimation, and management. With an impressive array of 3 QLS endorsed courses in Architectural Studies, Cost Estimation Diploma, and Construction Management, you'll equip yourself with the knowledge to understand the conceptual framework of construction projects. Upon successful completion, the QLS endorsed courses reward you with hardcopy certificates to embellish your professional portfolio. This unparalleled learning journey ensures a thorough comprehension of the complex landscape of construction, laying the groundwork for a prosperous career. Get ready to challenge the boundaries of your understanding, and sign up for the 'Construction: Architectural Studies, Cost Estimation & Construction Management' bundle today! Key Features of the Construction (Architectural Studies, Cost Estimation & Construction Management) Bundle: 3 QLS-Endorsed Courses: We proudly offer 3 QLS-endorsed courses within our Construction (Architectural Studies, Cost Estimation & Construction Management) bundle, providing you with industry-recognized qualifications. Plus, you'll receive a free hardcopy certificate for each of these courses. QLS Course 01: Architectural Studies QLS Course 02: Construction Cost Estimation Diploma QLS Course 03: Construction Management 5 CPD QS Accredited Courses: Additionally, our bundle includes 5 relevant CPD QS accredited courses, ensuring that you stay up-to-date with the latest industry standards and practices. Course 01: Construction Site Management Course 02: Construction Industry Scheme (CIS) Course 03: Construction Cost Estimation Diploma Course 04: Construction Safety Course 05: LEED V4.1 - Building Design and Construction In Addition, you'll get Five Career Boosting Courses absolutely FREE with this Bundle. Course 01: Professional CV Writing Course 02: Job Search Skills Course 03: Self-Esteem & Confidence Building Course 04: Professional Diploma in Stress Management Course 05: Complete Communication Skills Master Class Convenient Online Learning: Our Construction (Architectural Studies, Cost Estimation & Construction Management) courses are accessible online, allowing you to learn at your own pace and from the comfort of your own home. Our meticulously crafted 'Construction: Architectural Studies, Cost Estimation & Construction Management' bundle is a unique compilation of eight theoretical courses designed to impart knowledge on a broad spectrum of construction areas. The curriculum meticulously addresses essential topics, ensuring that learners gain a comprehensive understanding of the subject matter. CPD 250 CPD hours / points Accredited by CPD Quality Standards Certificates Digital certificate Digital certificate - Included Hard copy certificate Hard copy certificate - Included

Description Antiquing Diploma  Introducing the Antiquing Diploma, an exceptional online course designed specifically for those who wish to delve into the captivating world of antiquing. This specialised programme caters to anyone, from passionate beginners to the seasoned collector. This comprehensive online learning experience offers a unique blend of essential topics, covering everything from Antiquing Fundamentals to the advanced tips for operating a successful Antiquing Business.  Dive into the Antiquing Fundamentals module to gain a deep understanding of what antiquing truly entails. Explore the enchanting world of vintage items, from timeless furniture to retro trinkets, each telling their unique story. The course endeavours to furnish students with a vast knowledge base to understand the intricate differences in periods, styles, and makers that can dramatically affect an item's value.  Communication is an essential element in any business, particularly so in the field of antiquing. The Antiquing Diploma course equips students with the necessary tools and techniques to engage and negotiate effectively with sellers, buyers, and fellow antiquers.  Appraise like a pro with our Value of Goods unit. Understand the intricacies of valuing antiques, from the impact of rarity and desirability to the significance of condition and provenance. This module will provide the knowledge to evaluate items accurately and negotiate prices confidently.  Delve into the Tips for Business segment, packed with insights into starting, managing, and growing an antiquing business. Understand the intricacies of buying, selling, and handling damaged goods, from spotting a valuable find in a pile of discarded objects to knowing when to invest in restoration.  The Buying unit focuses on developing sharp and discerning eyes for valuable antiques. Learn to navigate through markets, auctions, and estate sales, armed with the knowledge to spot potential treasures. Venture into the Cleaning, Wrapping, and Transporting module to learn the fine art of handling antiques. Acquire skills on how to clean and maintain your treasures, ensure their safe packaging, and manage their transportation without causing damage.  The Selling module provides insights into the dynamics of selling antiques, from pricing strategies to marketing tactics. Master the art of creating engaging listings, taking attractive photographs, and developing compelling sales pitches.  In the Defining Collectables unit, learn to discern between what is merely old and what is collectable. Develop an understanding of what drives the collectables market and how to leverage these trends to maximise your returns.  The Antiquing Diploma concludes with a practical, modern approach - Antiquing and the Internet. Understand the impact of digitalisation on the antiquing world and learn to harness online platforms to buy, sell, and engage with the wider antiquing community.  Embark on this comprehensive Antiquing Diploma journey to acquire the skills and knowledge to turn your passion for antiques into a profitable venture or rewarding hobby. Enrol today and discover the secrets and joys of the exciting world of antiquing.  What you will learn    1:Antiquing Fundamentals  2:Communication  3:Value of Goods  4:Tips for Business  5:Buying  6:Handling Damaged Goods  7:Cleaning, Wrapping, and Transporting  8:Selling  9:Defining Collectables  10:Antiquing and the Internet  Course Outcomes After completing the course, you will receive a diploma certificate and an academic transcript from Elearn college. Assessment Each unit concludes with a multiple-choice examination. This exercise will help you recall the major aspects covered in the unit and help you ensure that you have not missed anything important in the unit. The results are readily available, which will help you see your mistakes and look at the topic once again. If the result is satisfactory, it is a green light for you to proceed to the next chapter. Accreditation Elearn College is a registered Ed-tech company under the UK Register of Learning( Ref No:10062668). After completing a course, you will be able to download the certificate and the transcript of the course from the website. For the learners who require a hard copy of the certificate and transcript, we will post it for them for an additional charge.

Delve into the intricate world of customer service within the vibrant sectors of tourism and hospitality. This course equips participants with the essential skills and knowledge to navigate the unique challenges and opportunities of delivering exceptional service experiences in these dynamic industries. After the successful completion of the course, you will be able to learn about the following, ⦁ Understand the Concept of Service Quality and its Significance In Business, Specifically in the Context of Customer Service. ⦁ Identify and Explain the Unique Characteristics and Challenges of Customer Service in the Tourism and Hospitality Industries. ⦁ Describe the Principles and Key Elements of Excellent Customer Service and How they Contribute to Customer Satisfaction and Loyalty. ⦁ Gain an Introductory Understanding of Performance Management and its Relevance in Enhancing Customer Service and Organisational Effectiveness. ⦁ Develop Strategies and Techniques for Managing Complaints Effectively in Tourism and Hospitality Organizations thereby Ensuring Customer Satisfaction and Resolution. ⦁ Demonstrate the Principles of Effective Communication and Interpersonal Skills in Customer Service Interactions both Face-to-face and through Various Communication Channels. ⦁ Recognise the Importance of Teamwork and Collaboration in Delivering Consistent and High-quality Customer Service Experiences and Understand How to Contribute Effectively to a Collaborative Work Environment. Participants will explore the concept of service quality and its significance in business, with a specific focus on customer service within the tourism and hospitality sectors. Key topics include identifying the unique characteristics and challenges of customer service in these industries, principles of excellent customer service, performance management's role in enhancing service quality, effective complaint management strategies, principles of communication and interpersonal skills, and the importance of teamwork in delivering consistent service experiences. The course "Understanding Customer Service in Tourism and Hospitality" delves into the crucial role of excellent service in these sectors. It covers key aspects such as customer expectations, service quality, and effective communication to ensure customer satisfaction and loyalty in tourism and hospitality settings. Course Structure and Assessment Guidelines Watch this video to gain further insight. Navigating the MSBM Study Portal Watch this video to gain further insight. Interacting with Lectures/Learning Components Watch this video to gain further insight. Understand the Nature and Importance of Customer Service in the Tourism and Hospitality Self-paced pre-recorded learning content on this topic. Understand the Nature and Importance of Customer Service in the Tourism and Hospitality Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be an added advantage to understanding the content of the course. The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone who is eager to know more and get updated on current ideas in their respective field. We recommend this certificate for the following audience. Hospitality Service Specialist Tourism Customer Care Coordinator Guest Experience Manager Front Desk Concierge Travel and Tourism Consultant Guest Relations Officer Service Excellence Supervisor Hospitality Communication Specialist Average Completion Time 2 Weeks Accreditation 3 CPD Hours Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.

Are you ready to take your public relations skills to the next level? Enroll in our comprehensive Public Relation Level 3 course and become a master of strategic communication and media relations. This advanced course is designed to equip you with the expertise needed to excel in the dynamic world of public relations. Key Features: CPD Certified Free Certificate Developed by Specialist Lifetime Access In this Public Relations Level 3 course, learners will gain a comprehensive understanding of how public relations (PR) functions within organizations. They will learn about the principles and practices of PR, including its ethical aspects and professionalism. The course covers various tactics and research methods used in PR campaigns, as well as the power of storytelling and effective public speaking skills. Learners will explore the role of social media in PR and how to leverage it for communication purposes. They will also delve into becoming influencers and the importance of body language in effective communication. Crisis management strategies and the implementation of corporate social responsibility (CSR) are also key components of the curriculum. Additionally, learners will gain insights into cross-cultural awareness and communication, which are crucial for working in diverse teams and managing PR in global contexts. Course Curriculum Module 01: Introduction to Public Relations Module 02: Major Fields of Public Relations Practice Part I Module 03: Major Fields of Public Relations Practice Part II Module 04: Management and Organisation of Public Relations Module 05: Ethics and Professionalism in Public Relations Module 06: Public Relations Tactics and Research Module 07: Concepts of Public Relations Module 08: Power of Storytelling Module 09: Public Speaking Module 10: Social Media and PR Module 11: Becoming an Influencer Module 12: Importance of Body Language Module 13: Decision Making with Critical Thinking Module 14: Crisis Management Module 15: Copy of Corporate Cross-Cultural Awareness Module 16: Copy of Cross-Cultural Communication Module 17: Copy of Cultural Values Module 18: Copy of Defamation Module 19: Copy of Implementing CSR Module 20: Copy of Introduction to Cross-Cultural Awareness Module 21: Copy of Media Regulatory Bodies Module 22: Copy of Performance Evaluation and Performance Reporting Module 23: Copy of Working with and Managing a Culturally Diverse Team Learning Outcomes Understand the fundamentals of Public Relations and its importance in communication. Identify key fields within Public Relations and their distinct practices. Demonstrate knowledge of ethical standards and professionalism in PR. Apply tactics and research methods effectively in PR campaigns. Analyze the impact of storytelling, public speaking, and social media. Manage crises and implement cross-cultural communication strategies in PR. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Professionals seeking advanced PR knowledge. Individuals aspiring to become PR specialists. Students pursuing a career in communication and media. Business owners interested in enhancing PR strategies. Anyone looking to understand PR ethics and tactics. Career path PR Manager Communications Specialist Social Media Strategist Crisis Communication Manager Corporate Social Responsibility Coordinator Media Relations Officer Certificates Digital certificate Digital certificate - Included Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Gain essential training skills and earn a CPD Certified Diploma with our Train the Trainer course. Learn effective communication, engagement techniques, and how to establish credibility with your audience. Perfect for aspiring trainers or professionals looking to enhance their training abilities. Enrol now for expert guidance and a recognised certification.