9230 Communication courses in Matlock delivered On Demand

A medical secretary is responsible for ensuring that a doctor's office runs smoothly so that patients receive the best possible care. A medical secretary must understand office organisation and standard procedures to provide this secretarial support. They should also be able to use medical terminologies fluently. This Medical Receptionist - Essential Skills course will teach you about the medical secretarial profession and the skills needed to do the job successfully. This course will teach you about the roles and responsibilities of a medical secretary. You will also learn various medical secretary skills, including an effective filing system, medical transcription, medical writing, maintaining medical records, an appointment system, and more. Furthermore, this comprehensive Medical Receptionist - Essential Skills course will teach you the critical concepts of patient confidentiality and other legal aspects of the healthcare industry. Learning Outcomes After completing this Medical Receptionist - Essential Skills course, learner will be able to: Understand the fundamentals of the National Health Service. Understand the roles and responsibilities of a medical secretary. Know how to organise schedules and manage appointment systems. Gain a clear understanding of the Law, Ethics and Medicine. Gain a thorough understanding of the effective filing system in medical offices. Familiarise yourself with the concept of patient confidentiality and its dos and don'ts. Become skilled at controlling and ordering stocks and supplies. Gain in-depth knowledge of Medical Terminology and Clinical Aspects. Know the importance of health and safety in the healthcare sector. Have a solid understanding of Complementary Medicine Why Choose Medical Receptionist Skills Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Medical Receptionist - Essential Skills Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the Medical Receptionist - Essential Skills course. **Courses are included in this Medical Receptionist - Essential Skills Bundle Course Course 01: Medical Receptionist - Essential Skills Course 02: Workplace Stress Management Course 03: Anger Management ***Others Included of Medical Receptionist - Essential Skills Bundle Course Free 3 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam [ Note: Free PDF certificate as soon as completing the course ] Detailed course curriculum of the Medical Receptionist - Essential Skills Course: Module 1: The National Health Service History Structure of the NHS The NHS Plan Resource Allocation Delivering Care Mental Health Services Public Health The NHS, the Regions and Devolution Module 2: Patient (Customer) Care The Medical Receptionist Putting Patient First Complaints Within the Health Service The Complaints Procedure Patient and Public Involvement Patient's Rights Access to Health Care Total Quality in Medical Practice Customer Care: Involving Patients and the Public Module 3: Communication Report Writing Electronic Mail & Mobile Phones: Text Messages Telephone Skills People Skills - Face to Face Meeting Performance Review & Counselling The Practice Leaflet & Hospital Information Leaflets Networking Module 4: Law, Ethics and Medicine Medical Ethics and Etiquette Doctor's Duties Patient's Right The Regulatory Bodies and Their Role Legal Aspects Certification Health and Safety at Work Module 5: Health & Safety in a Clinical Environment First Aid at Work Hazardous Substances The NHS National Patient Safety Agency (NPSA) Hepatitis & AIDS Fire Precautions Clinical Risk Management Coping With Aggression & Violence Module 6: Practical Reception Skills in General Practice Record Keeping and General Administration Information Technology Module 7: The Hospital Service The Patient's Route Through the Hospital Outpatient Appointments Admissions from the Waiting List Accident and Emergency Admissions Home From Hospital Support Day Cases and Ward Attendees Hospital Team Clinical Audit Star Ratings What is a Medical Record? Cases Notes Master Index Filing Room or Records Library Medical Records Procedure for Departments Retention of Records Destruction of Medical Records The Role of the Secretary in the Hospital Module 8: Private Medicine Private Clinic or Hospital The Secretary In Private Practice Module 9: Forms, Fees and Finances in General Practises Contracting Finance Practice Income Scotland Wales Northern Ireland Module 10: Using Information Technology Computers in General Practice Electronic Medicine Computers in Hospitals Maintaining Security Module 11: Medical Terminology and Clinical Aspects Pathology and X-ray Examinations Prescribing and Drugs Nurse Prescribing New Developments in Pharmacy Module 12: Audit, Health Economics and Ensuring Quality for the Medical Receptionist and Secretary Audit Health Economics and Cost-effective Medicine Private Finance Initiative Clinical Governance National Institute for Clinical Excellence (NICE) National Clinical Assessment Service (NCAS) National Service Framework (NSF) Patient Surveys Module 13: Complementary Medicine Acupuncture Alexander Technique Aromatherapy Chiropractic Homoeopathy Hydrotherapy Hypnotherapy Osteopathy Reflexology ------------------- ***Workplace Stress Management*** Module 01: Workplace Stress Module 02: Rational and Irrational Beliefs Module 03: The ABC Framework of REBT Module 04: Cognitive Therapy (CT) Module 05: Cognitive Behavioural Therapy (CBT) in the Workplace Module 06: Conclusion ------------------- ***Anger Management*** Module 01: Introduction to Anger Module 02: The Process in Anger Module 03: Effect of Anger on Our Thinking Module 04: How to Manage Anger ------------------ Assessment Method After completing each module of the Medical Receptionist - Essential Skills, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this Medical Receptionist - Essential Skills course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This Medical Receptionist - Essential Skills course is ideal for Health Care Professionals who work and will be working in healthcare settings such as hospitals, clinics, and healthcare facilities. Requirements There are no specific requirements for this Medical Receptionist - Essential Skills course because it does not require any advanced knowledge or skills. Career path After completing this course, you will have developed a set of skills necessary for career advancement and will be able to pursue a variety of job opportunities, including - Medical Receptionist Medical Secretary Healthcare Administrator GP Receptionist Patient Coordinator Certificates Certificate of completion Digital certificate - Included

In today's rapidly evolving world, Mechanical Engineering stands as a cornerstone of innovation and progress. Its significance lies in its multifaceted applications across various industries, including automotive, aerospace, energy, and manufacturing. Learning Mechanical Engineering is crucial for individuals aspiring to be at the forefront of technological advancements, as it equips them with the skills to design, analyze, and optimize mechanical systems and processes. The demand for Mechanical Engineers in the UK is substantial, with numerous job opportunities arising from the need to develop sustainable energy solutions, enhance transportation systems, and innovate manufacturing processes. With an average annual salary of £45,000, pursuing a career in Mechanical Engineering promises financial stability and growth prospects. Beyond job prospects and financial rewards, the advantages of studying Mechanical Engineering are manifold. It fosters critical thinking, problem-solving abilities, and creativity, preparing individuals to tackle complex engineering challenges. Moreover, it offers opportunities for global collaboration, allowing professionals to contribute to projects with far-reaching impacts. Embracing Mechanical Engineering not only opens doors to diverse career pathways but also empowers individuals to shape a sustainable and technologically advanced future. Key Features This Mechanical Engineering Course Includes: This Mechanical Engineering course is CPD Certified Free Certificate Developed by Mechanical Engineering Specialist Lifetime Access to Mechanical Engineering course Why Choose Our Course? Choosing our Mechanical Engineering course is a smart investment in your professional future. Our Mechanical Engineering course is designed by industry professionals to stay ahead of trends, offering the most current and relevant content. This Mechanical Engineering course provides you with the tools and knowledge needed to excel in today's competitive landscape. With flexible learning options and a commitment to your success, our Mechanical Engineering course is the key to unlocking your potential and advancing your professional journey. Course Curriculum Mechanical Engineering course: Module 01: Introduction to Engineering Module 02: Mechanics in Engineering - I Module 03: Mechanics in Engineering - II Module 04: Thermodynamics and Heat Transfer Module 05: Energy, Work, and Forces in Engineering Module 06: Fluid Mechanics in Engineering Module 07: Structural Analysis in Engineering Module 08: Machines and Mechanisms - I Module 09: Machines and Mechanisms - II Module 10: Dynamics of Machines Module 11: Design Principles in Mechanical Engineering Module 12: Hydraulic Systems and Machines Module 13: Processes of Strain Hardening Module 14: Solidification Applications Module 15: Principles of Welding Module 16: Engineering Graphics and Drafting Learning Outcomes Mechanical Engineering Course: Understand fundamentals: Grasp core principles of mechanical engineering from introduction to advanced topics. Analyse mechanics: Apply Engineering Mechanics I and II concepts to real-world problems. Master thermodynamics: Comprehend Heat and Thermodynamics principles and their applications. Demonstrate design skills: Execute Mechanical Engineering Design techniques in practical engineering scenarios. Grasp fluid dynamics: Apply knowledge of Fluid Mechanics to solve engineering challenges. Develop drawing proficiency: Proficiently create and interpret Engineering Drawings for communication. Accreditation All of our courses, including this Mechanical Engineering course, are fully accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in Mechanical Engineering. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Mechanical Engineering course can be taken by anyone who wants to understand more about the topic. With the aid of this course, you will be able to grasp the fundamental knowledge and ideas. Additionally, this Mechanical Engineering course is ideal for: Aspiring Engineers: Individuals seeking comprehensive knowledge in mechanical engineering. Technical Professionals: Those desiring expertise in structural mechanics and machine dynamics. Design Enthusiasts: Individuals interested in mastering mechanical design principles and applications. Future Machinists: Those aspiring to understand machines, hydraulic systems, and strain hardening processes. Welding Enthusiasts: Individuals keen on acquiring skills and knowledge related to welding techniques. Requirements Learners do not require any prior qualifications to enrol on this Mechanical Engineering course. You just need to have an interest in Mechanical Engineering. Career path After completing this Mechanical Engineering course you will have a variety of careers to choose from. The following job sectors of Mechanical Engineering are: Mechanical Engineer - £30K to 50K/year. Design Engineer - £25K to 45K/year. Structural Engineer - £28K to 45K/year. Aerospace Engineer - £30K to 55K/year. Manufacturing Engineer - £28K to 50K/year. Certificates Digital certificate Digital certificate - Included Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Body language is a nonverbal language that is expressed through gestures, expressions, and movements. It is important to learn about body language if you want to communicate effectively since it completes the message delivered by the communicator. There are things you cannot express verbally but can be expressed through different movements which you can learn from this Body Language Skills Advanced Training Diploma. This course is for professionals who want to interpret body language expressed by clients and potential clients to understand their needs. Course Highlights The price is for the whole course including final exam - no hidden fees Accredited Certificate upon successful completion at an additional cost Efficient exam system with instant results Track progress within own personal learning portal 24/7 customer support via live chat Body Language Skills Advanced Training Diploma has been given CPD accreditation and is one of the best-selling courses available to students worldwide. This valuable course is suitable for anyone interested in working in this sector or who simply wants to learn more about the topic. If you're an individual looking to excel within this field then Body Language Skills Advanced Training Diploma is for you. We've taken this comprehensive course and broken it down into several manageable modules which we believe will assist you to easily grasp each concept - from the fundamental to the most advanced aspects of the course. It really is a sure pathway to success. All our courses offer 12 months access and are designed to be studied at your own pace so you can take as much or as little time as you need to complete and gain the full CPD accredited qualification. And, there are no hidden fees or exam charges. We pride ourselves on having friendly and experienced instructors who provide full weekday support and are ready to help with any of your queries. So, if you need help, just drop them an email and await a speedy response. Furthermore, you can check the validity of your qualification and verify your certification on our website at anytime. So, why not improve your chances of gaining professional skills and better earning potential. Assessment and Certification At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. After you have successfully passed the final exam, you will be able to order an Accredited Certificate of Achievement at an additional cost of £19 for a PDF copy and £29 for an original print copy sent to you by post or for both £39. Career Path Not only does our CPD and CiQ accredited course look good on your CV, setting you apart from the competition, it can be used as a stepping stone to greater things. Further advance your learning, launch a new career or reinvigorate an existing one. On successful completion of this course, you have the potential to achieve an estimated salary of £35,000. The sky really is the limit. Course Curriculum Introduction to Body Language What Is Body Language 00:15:00 How to Read Body Language 00:30:00 How to Read People's Minds 00:30:00 How To Understand Eyes Contact 00:15:00 The Role of Head and Face in Body Language 00:30:00 The Role of Neck, Chest and Back in Body Language 00:15:00 The Role of Hands and Arms in Body Language 00:30:00 The Role of Legs in Body Language 00:15:00 The Role of the Lips in Body Language 00:15:00 Tips to Improve Body Language 00:15:00 Wrapping Up 00:15:00 Body Language Secrets Introduction 00:15:00 Aggressive Body Language 00:15:00 Attentive Body Language 00:15:00 Closed Body Language 00:30:00 Deceptive Body Language 00:30:00 Defensive Body Language 00:15:00 Dominant Body Language 00:15:00 Emotional Body Language 00:30:00 Evaluating Body Language 00:15:00 Greeting Body Language 00:30:00 Open Body Language 00:15:00 Relaxed Body Language 00:15:00 Power Body Language 00:15:00 Ready Body Language 00:15:00 Romantic Body Language 00:15:00 Submissive Body Language 00:15:00 Conclusion 00:15:00 Mastering Your Body Language Introduction To Body Language 00:15:00 Understand The Positive And Negative Positions 00:15:00 Observe How People React To Certain Body Language 00:15:00 Set A Goal For The Image You Wish To Project 00:15:00 Practice Scenarios In The Mirror 00:15:00 Train Your Body To React Positively 00:30:00 Learn How To Take Down Someone's Wall with Positive Body Positions 00:30:00 Understand The Importance Of Symmetry 00:15:00 Understand The Importance Of Matching The Other Person 00:15:00 What You Can Get Into With The Incorrect Body Language 00:15:00 Communicating Effectively Module One - Getting Started 00:30:00 Module Two - Communicating with Body Language 01:00:00 Module Three - Reading Body Language 01:00:00 Module Four - Body Language Mistakes 00:30:00 Module Five - Gender Differences 00:30:00 Module Six - Nonverbal Communication 01:00:00 Module Seven - Facial Expressions 02:00:00 Module Eight - Body Language in Business 01:00:00 Module Nine - Lying and Body Language 01:00:00 Module Ten - Improve Your Body Language 01:00:00 Module Eleven - Matching Your Words to Your Movement 01:00:00 Module Twelve - Wrapping Up 00:30:00 Effective Communication: Body Language- Activities 00:00:00 Mock Exam Mock Exam - Body Language Skills Advanced Training Diploma 00:30:00 Final Exam Final Exam - Body Language Skills Advanced Training Diploma 00:30:00

Healthcare professionals are expected to act fast, think clearly, and communicate effectively. This Basic Cardiac Care: 20-in-1 Premium Online Courses Bundle equips you with job-relevant credentials designed to impress employers in emergency care, community health, and nursing support. Description Heart health is a priority across all health sectors—and this bundle reflects just how multidisciplinary care has become. Built for those interested in nursing, emergency response, paramedic support, or healthcare administration, this comprehensive set of trainings adds serious credibility to your job applications. Whether you’re looking to work in clinics, hospitals, care homes, or ambulance services, this is the kind of well-rounded training employers appreciate. You’ll also gain soft and digital workplace skills that support high-pressure roles—from communication to documentation. Skip the expensive one-off courses. This value-packed bundle includes 20 certifications you can list on your CV today. Enrol now—because healthcare roles fill fast, and every skill counts. FAQ Q: Who is this bundle ideal for? A: Perfect for those pursuing entry roles in nursing, emergency care, health support work, or allied health services. Q: What roles does this training help with? A: Care Assistant, Cardiac Support Worker, Paramedic Assistant, Health Advisor, Ward Clerk, and First Responder Support. Q: Do I need healthcare experience first? A: No experience needed. The bundle is beginner-friendly and open to all. Q: Will I receive certificates for each course? A: Yes—every course includes a separate certificate for professional use. Q: Is the bundle flexible in terms of study schedule? A: Yes, you get lifetime access to all 20 courses to learn at your own pace.

Retail runs on more than shelves and sales—it’s strategy, systems, and people. The Retail Management: 20-in-1 Premium Online Courses Bundle is built for those aiming to thrive in customer-facing environments, logistics, and store operations. If you want to move up, manage better, or stand out, this bundle is your shortcut to employability. Description From high-street chains to e-commerce giants, employers need candidates who understand not just customer service, but the machinery behind it—stock flow, operations, safety, and communication. This bundle proves you’re up to the task, with certifications across every key retail discipline. Ideal for aspiring retail managers, team leads, stock supervisors, and procurement officers, this bundle offers unbeatable value with 20 in-demand courses in one place. You could spend weeks and hundreds enrolling in separate programmes—or take this cost-effective leap forward. If you're serious about a career in retail, this isn’t one to scroll past. FAQ Q: What jobs does this bundle support? A: Retail manager, team leader, procurement assistant, stock controller, operations supervisor, and customer service lead. Q: Which industries does this apply to? A: Retail, e-commerce, logistics, supply chain, food distribution, and wholesale. Q: Will I receive certificates for each course? A: Yes—every course completed awards a certificate to enhance your CV and online profiles. Q: Can beginners benefit from this bundle? A: Definitely. It suits career starters and experienced staff stepping into management roles. Q: Is there a time limit to complete the courses? A: No limits. You get full access and can learn entirely at your own pace.

Looking to step into the criminal justice field with confidence? This Prison Officer: 20-in-1 Premium Online Courses Bundle is tailored for those who want to stand out in custodial services, public safety, and correctional institutions. Build credibility, broaden your skill set, and show you're prepared for a high-responsibility career path. Description From prison services to immigration detention and forensic operations, employers expect more than physical readiness—they want adaptable, emotionally intelligent professionals. This all-in-one training bundle gives you the confidence to apply for frontline roles across correctional services, youth offending teams, rehabilitation programs, and security agencies. With critical training in law, psychology, communication, data handling, and conflict management, this bundle reflects the blend of soft and technical skills hiring managers are actively screening for. If you’re aiming for job security in a sector that never slows down, this is your move. Don’t let your next opportunity go to someone else. Secure your place at the front of the hiring line—before the roles close. FAQ Q: Who should enrol in this bundle? A: Ideal for aspiring prison officers, correctional staff, youth workers, and custody support personnel. Q: What job roles does this bundle support? A: Prison Officer, Custody Support Officer, Probation Assistant, Detention Centre Operative, Youth Justice Worker, and Court Liaison Officer. Q: Is this bundle suitable for beginners? A: Yes, it’s designed to benefit both entry-level candidates and professionals seeking advancement. Q: Do I receive certificates for the courses? A: Yes, each course includes certification for your records and CV. Q: How long do I have to complete the courses? A: You’ll have lifetime access—study flexibly at your own pace.

The demand for trained, compassionate, and professionally certified disability assessors has never been higher. Whether you're entering healthcare, education, or support services, this 20-in-1 bundle helps you build a hireable profile across roles where people—and their needs—come first. Description Disability assessment roles require more than clinical knowledge—they demand empathy, structured communication, and a solid understanding of developmental and psychological conditions. This bundle prepares you for employment in social care, rehabilitation, education support, healthcare, and disability benefit assessment. With training spanning areas such as autism, learning disabilities, safeguarding, counselling, and early years care, this bundle equips you for client-facing roles that require both soft and analytical skills. Whether you’re planning to work in government services, private care, or school systems, these 20 certificates make your application stronger and your CV harder to overlook. Job opportunities in this sector fill fast. Secure your skillset—and your future—before the next opening closes. FAQ Q: Who is this course bundle suitable for? A: Ideal for aspiring disability assessors, support workers, SEN teaching assistants, social care professionals, and mental health practitioners. Q: What sectors could I work in after this training? A: Public health, education, disability benefits, care homes, youth services, and community support programs. Q: Do I need clinical experience to enrol? A: No prior experience is needed. This bundle is suitable for both beginners and professionals seeking formal recognition. Q: Will I receive a certificate for each course? A: Yes, every course provides an individual certificate upon completion. Q: Can I study in my own time? A: Yes—you’ll have lifetime access, with full flexibility to study around work or family.

The demand for trained, compassionate, and professionally certified disability assessors has never been higher. Whether you're entering healthcare, education, or support services, this 20-in-1 bundle helps you build a hireable profile across roles where people—and their needs—come first. Description Disability assessment roles require more than clinical knowledge—they demand empathy, structured communication, and a solid understanding of developmental and psychological conditions. This bundle prepares you for employment in social care, rehabilitation, education support, healthcare, and disability benefit assessment. With training spanning areas such as autism, learning disabilities, safeguarding, counselling, and early years care, this bundle equips you for client-facing roles that require both soft and analytical skills. Whether you’re planning to work in government services, private care, or school systems, these 20 certificates make your application stronger and your CV harder to overlook. Job opportunities in this sector fill fast. Secure your skillset—and your future—before the next opening closes. FAQ Q: Who is this course bundle suitable for? A: Ideal for aspiring disability assessors, support workers, SEN teaching assistants, social care professionals, and mental health practitioners. Q: What sectors could I work in after this training? A: Public health, education, disability benefits, care homes, youth services, and community support programs. Q: Do I need clinical experience to enroll? A: No prior experience is needed. This bundle is suitable for both beginners and professionals seeking formal recognition. Q: Will I receive a certificate for each course? A: Yes, every course provides an individual certificate upon completion. Q: Can I study in my own time? A: Yes—you’ll have lifetime access, with full flexibility to study around work or family.

The agricultural industry is evolving—fast. Employers are seeking individuals who understand not just farming, but logistics, sustainability, and safety too. This 20-in-1 Farming bundle is your competitive advantage for stepping into a smarter, greener, and more efficient future in agri-business. Description Farming today involves more than just fields and tools. This bundle supports job readiness in modern agriculture, horticulture, farm logistics, and environmental management. Whether you aim to work on-site, in supply chains, or in farm administration, this bundle equips you with a diverse portfolio of certifications. With training in procurement, fire and electrical safety, greenhouse systems, and communication, it also appeals to roles in farm retail, urban farming, local councils, or sustainable supply networks. The added leadership and management skills ensure you're prepared not just to work—but to lead. Why wait to upskill when you could earn 20 job-relevant certificates in one go? Get qualified now—before the season changes and the hiring rush begins. FAQ Q: What kinds of roles does this bundle prepare me for? A: Farm Supervisor, Horticulture Assistant, Agribusiness Coordinator, Logistics Operative, Sustainability Officer, or Procurement Clerk. Q: Is it suitable for small-scale or urban farmers? A: Yes—especially those looking to professionalise or expand into broader agri-markets. Q: Do I need a background in farming to benefit? A: No prior experience is necessary—this bundle is designed for all levels. Q: Are certificates included? A: Yes, each course includes an individual certificate to enhance your CV. Q: Is the training accessible at any time? A: Absolutely—study whenever it suits you, with lifetime access included.

Ready to become the transcriptionist that employers can’t ignore? This 20-in-1 Audio Typing bundle equips you for admin, transcription, and virtual support roles with a high-value mix of communication, accuracy, and tech-savvy courses. If you're aiming to break into flexible, home-based, or office-based roles—this is your window of opportunity. Description The demand for transcriptionists, VAs, and admin assistants who can type fast, communicate clearly, and stay organised is only growing. This premium bundle helps you stand out in competitive roles that require sharp listening, attention to detail, and digital fluency. From document formatting to public speaking and problem-solving, each course strengthens your position as a reliable, ready-to-work hire. Whether you’re applying to transcription agencies, legal firms, media offices, or healthcare admin roles, this bundle shows you’re not just competent—you’re committed. Don’t settle for basic typing courses. Get 20 in-demand topics bundled into one affordable, career-boosting package—before it’s gone. FAQ What roles does this bundle suit? Transcriptionist, audio typist, virtual assistant, secretary, and administrative assistant. Is this bundle relevant for remote roles? Yes! It’s ideal for home-based and freelance admin work. Are there certifications? Yes. Each course comes with a certificate to support your job applications. Is this offer time-sensitive? Yes. It’s part of a limited promotion and will not be repeated at this price. Is prior experience required? No. Whether you're starting fresh or refreshing your skills, this bundle fits all levels. What industries might hire me with this skillset? Legal, healthcare, education, media, transcription firms, and business support services.