9346 Communication courses in Matlock delivered On Demand

Are you part of the sales industry and want to become an expert in this field? Whether you are struggling with sales management in your business or you just want to increase your sales, you will learn the necessary skills, knowledge and information about sales management through this course. Description: Sales Management is important for businesses since sales are the basis for measuring the success of any profit-oriented organisations. You can learn through this course how to be an effective and successful sales expert. Learning the language of sales is the first step to make an effective sales pitch. You will learn to handle any sales objections that may come in your way. Through this course, you will learn to seal a deal and follow up on your sales projects. More importantly, you will learn how to set sales goals, manage sales data and use a prospect board to improve the sales of your business. Who is the course for? Professionals of the sales industry who wants to learn and become an expert in sales management and be able to maintain or increase the sales of the business. People who have an interest in learning about sales management. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Advanced Diploma in Sales Management Course is a useful qualification to possess, and would be beneficial for the following careers: Businessmen Business Development Specialist Entrepreneur Marketing and Promotions Officer Sales Executive Sales Manager Strategist. Sales Management Module One - Getting Started 01:00:00 Module Two - Understanding the Talk 01:00:00 Module Three - Getting Prepared to Make the Call 01:00:00 Module Four - Creative Openings 01:00:00 Module Five - Making Your Pitch 01:00:00 Module Six - Handling Objections 01:00:00 Module Seven - Sealing the Deal 00:30:00 Module Eight - Following Up 01:00:00 Module Nine - Setting Goals 01:00:00 Module Ten - Managing Your Data 00:30:00 Module Eleven - Using a Prospect Board 01:00:00 Module Twelve - Wrapping Up 01:00:00 Salesmanship Introduction To Salesmanship 01:00:00 How the Low Pressure Salesman Uses His Product Knowledge to Build Dynamic Demonstrations 00:30:00 How to Use Enthusiasm in Low Pressure Selling 02:00:00 Building Customer Confidence Through Low Pressure 00:30:00 Timing the Low Pressure Sale 02:00:00 Developing the Low Pressure Sales Personality 00:30:00 How to Organize Yourself for Low Pressure Selling 02:00:00 Objection Handling Techniques 01:00:00 Highlight Closers in Low Pressure Selling 00:30:00 How You Can 'Tell It Faster-Sell It Faster' Through Low Pressure 00:30:00 Sales Communication Communication Basics 00:30:00 The Importance Of Self Esteem 00:30:00 Oral Communication Strategies 00:30:00 Written Communication Techniques 00:30:00 The Importance Of Body Language 00:30:00 Public Speaking Tips 00:30:00 How Bad Communication Damages Your Business 00:30:00 Sales Technique Fundamental Sales Techniques 01:00:00 Extensive Sales Techniques 01:30:00 Sales and Marketing Defining Marketing 00:30:00 Recognising Trends 00:15:00 Conducting Market Research 00:15:00 Strategies for Success 00:15:00 Mission Statements 00:15:00 Trade Shows 00:15:00 Developing a Marketing Plan 00:30:00 Increasing Business 00:15:00 Saying No to New Business 00:30:00 Advertising Myths 00:30:00 Networking Tips 00:30:00 Sales Strategies Selling Skills 00:15:00 The Sales Cycle 00:30:00 Framing Success 00:15:00 Setting Goals with SPIRIT! 00:15:00 The Path to Efficiency 00:15:00 Customer Service 00:15:00 Selling More 00:15:00 Selling Price 00:15:00 Activities Advanced Diploma in Sales Management- Activities 00:00:00 Refer A Friend Refer A Friend 00:00:00 Mock Exam Mock Exam- Advanced Diploma in Sales Management 00:20:00 Final Exam Final Exam- Advanced Diploma in Sales Management 00:20:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Register on the Sales Support Administrator today and build the experience, skills and knowledge you need to enhance your professional development and work towards your dream job. Study this course through online learning and take the first steps towards a long-term career. The course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Learn through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the course, to ensure you are supported every step of the way. Get a digital certificate as a proof of your course completion. The Sales Support Administrator is incredibly great value and allows you to study at your own pace. Access the course modules from any internet-enabled device, including computers, tablet, and smartphones. The course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the now and start learning instantly! What You Get With The Sales Support Administrator Receive a e-certificate upon successful completion of the course Get taught by experienced, professional instructors Study at a time and pace that suits your learning style Get instant feedback on assessments 24/7 help and advice via email or live chat Get full tutor support on weekdays (Monday to Friday) Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Certification Upon successful completion of the course, you will be able to obtain your course completion e-certificate free of cost. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Who Is This Course For: The course is ideal for those who already work in this sector or are an aspiring professional. This course is designed to enhance your expertise and boost your CV. Learn key skills and gain a professional qualification to prove your newly-acquired knowledge. Requirements: The online training is open to all students and has no formal entry requirements. To study the Sales Support Administrator, all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16. Course Content Module 1: Introduction to Sales Introduction to Sales 00:24:00 Module 2: Sales Growth Sales Growth 00:24:00 Module 3: Sales Hypnosis Sales Hypnosis 00:21:00 Module 4: Sales Presentation Sales Presentation 00:19:00 Module 5: Sales and Marketing Sales and Marketing 00:27:00 Module 6: Leverage and Limitations Leverage and Limitations 00:18:00 Module 7: Communication Skills Communication Skills 00:21:00 Module 8: Sales Negotiations Sales Negotiations 00:29:00 Module 9: Dealing with Customers Dealing with Customers 00:28:00 Module 10: Handling Objections Handling Objections 00:19:00 Module 11: Tips and Tricks for Sale Tips and Tricks for Sale 00:19:00 Module 12: Business Telephone Skills Business Telephone Skills 00:20:00 Module 13: Time Management Time Management 00:36:00 Module 14: Record Keeping and Filing Systems Record Keeping and Filing Systems 00:29:00 Module 15:Organisational Skills Organisational Skills 00:27:00 Module 16: Advanced Communication Skills Advanced Communication Skills 00:28:00 Mock Exam Mock Exam- Sales Support Administrator 00:20:00 Final Exam Final Exam- Sales Support Administrator 00:20:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

This Understanding Working in the Health Sector course is designed for those interested in or new to working in the healthcare sector. This qualification will provide you with a thorough understanding of the healthcare sector and its various roles. The Understanding Working in the Health Sector course will assist you in developing the skills required to work in the health sector and become an effective team member. Through thiscourse, you will learn about the role of a healthcare worker, communication skills, personal development in the health care sector, health/safety and security in the health care sector, understanding quality standards, equality, diversity and inclusion. So, take this Understanding Working in the Health Sector course and increase your employability skills. Learning Outcomes After completing this Understanding Working in the Health Sector course, the learner will be able to: Gain a solid understanding of the role of the Healthcare Worker. Gain strong communication skills for Understanding Working in the Health Sector. Understand personal development in the Health Sector. Gain in-depth knowledge about health, safety and security in the Health Sector. Know the quality standards that apply to Healthcare Settings. Understand equality and diversity in the Health Sector. Why Choose This Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the course. ***Courses are included in this Understanding Working in the Health Sector Bundle Course*** Course 01: Understanding Working in the Health Sector Course 02: Level 2 Certificate in Understanding the Safe Handling of Medication in Health and Social Care Course 03: Mental Health Support Worker ***Other Benefits of Understanding Working in the Health Sector Bundle Course*** Free 3 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam [ Note: Free PDF certificate as soon as completing the course ] [ Bundle Course 01 ] Course Curriculum Module 1: Understand the Role of the Healthcare Worker Be Able to Explore a Work Role in a Healthcare Setting Understand Working Relationships in Healthcare Settings Understand the Importance of Working in Ways that are Agreed with the Employer Understand the Importance of Working in Partnership with Others in Healthcare Settings Know the Limits of Own Expertise and Knowledge and When to Refer to Others Know how to Present a Positive Image of Self, Organisation and Service Module 2: Communication Skills for Working in the Health Sector Understand the Importance of Effective Communication Understand How to Meet the Communication Needs of Individuals Understand How to Promote Effective Communication Understand How to Maintain Accurate and Complete Records Understand How to Maintain Confidentiality Module 3: Personal Development in the Health Sector Know How to Identify Own Personal Development Needs Know Ways to Support Own Personal Development Know How a Personal Development Plan can Contribute to Own Learning and Development Module 4: Health, Safety and Security in the Health Sector Know How to Assist in Maintaining a Healthy, Safe and Secure Working Environment Consistent with Legislation and Organisational Policies and Procedures Understand the Use of Risk Assessments in Relation to Health and Safety Know How to Reduce the Spread of Infection in Healthcare Settings Know How to Summon Immediate Help in an Emergency Understand the Need for, and Ways of, Reporting Incidents Related to Health, Safety and Security Module 5: Understand Quality Standards in the Health Sector Know the Quality Standards that Apply to Healthcare Settings Know How Quality Standards are Monitored, Evaluated and Maintained in the Health Sector Know How to Use Resources Efficiently to Support Quality Standards Module 6: Equality and Diversity in the Health Sector Understand the Importance of Diversity, Equality and Inclusion Know How Legislation and Codes of Practice Support Equality and Diversity Know How to Work in Ways that Support Equality and Diversity Know How to Respond to Behaviour that is Discriminatory Know How to Access Information, Advice and Support about Diversity, Equality, Inclusion and Discrimination Assessment Method After completing each module of the Understanding Working in the Health Sector, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this Understanding Working in the Health Sector course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This Understanding Working in the Health Sector course is ideal for people who want to earn a recognised certificate that will allow them to start or advance their careers in health care support and administration roles. It is suitable for those who work or plan to work in general practice, health centre, or hospital support and administration occupations and want to demonstrate a relevant range of knowledge and job skills. Requirements There are no specific requirements for this Understanding Working in the Health Sector course because it does not require any advanced knowledge or skills. Career path Enrolling in this Understanding Working in the Health Sector course can lead to the following job opportunities: Adult Social Worker Healthcare Assistant Mental Health Nursing Health & Social Care Trainer Health & Social Care Assessor Health & Social Care Teacher Health & Social Care Tutor Certificates Certificate of completion Digital certificate - Included

Are you passionate about driving and helping others navigate the roads safely? Our comprehensive Driving Instructor Online Course is your gateway to a rewarding career in driver education. With a curriculum designed by industry experts, you'll gain the skills and knowledge needed to excel in this dynamic field. Key Features: CPD Certified Developed by Specialist Lifetime Access This course teaches learners everything they need to know to become skilled driving instructors. They start by learning the basics of driving, including how to operate vehicles safely and effectively. As they progress, they delve into the specifics of driving larger vehicles and how to teach others to do so. They also learn about structured driver training methods to effectively impart their knowledge to students. Communication skills are emphasized, teaching learners how to effectively interact with clients and address their needs. Additionally, learners gain insights into working with individuals with disabilities or impairments, ensuring they can provide inclusive instruction. Finally, the course prepares learners for the ADI exams, equipping them with the knowledge and skills needed to pass and become certified driving instructors. Course Curriculum Module 01: Learning to Drive Module 02: Communication Skills and Dealing with Client Module 03: Disabilities and Impairments Module 04: Driving Large Vehicles Module 05: Structured Driver Training Module 06: The Driving Instructor Module 07: The ADI Exams Module 08: Assessment Items Learning Outcomes: Understand fundamentals of driving, road safety, and vehicle operation. Develop effective communication strategies for instructing driving techniques. Recognize and accommodate various disabilities and impairments in driving instruction. Gain proficiency in instructing the operation of large vehicles safely. Implement structured training programs to facilitate comprehensive driver education. Prepare for and successfully pass the ADI exams with confidence. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Aspiring driving instructors seeking comprehensive training. Individuals interested in teaching driving skills professionally. Those aiming to excel in communication within client-facing roles. Current driving instructors looking to enhance their skills and knowledge. Individuals passionate about promoting road safety through effective instruction. Career path Driving Instructor Driver Trainer Driving School Owner Fleet Instructor Driving Examiner Driver Education Consultant Certificates Digital certificate Digital certificate - Included Will be downloadable when all lectures have been completed.

Communicate effectively with patients and colleagues in healthcare settings. Our English for Healthcare course equips you with the essential vocabulary, communication skills, and cultural sensitivity required for success in the medical field. Improve your confidence, patient care, and career prospects. Enroll today!

***Child Care (Child)*** Our Child Care course is designed to provide you with an understanding of the skills and knowledge needed to care for children. Adults must communicate effectively with children in order for them to improve their language skills. The course covers the importance of communication and the adult's role in assisting in the development of various aspects of language development. This Child Care course will provide aspiring teachers and other participants with a thorough understanding of communicating with children, infection prevention and control. It provides you with a better understanding of the world of child care practitioners. Learning Outcomes After completing this Child Care course, learner will be able to: Understand why communication is important to child development Gain a solid understanding of the listening skills required to communicate effectively with children Understand how to ask appropriate questions when communicating with children Gain in-depth knowledge about infection prevention and control Why Choose Child Care Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Child Care (Child) Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the Child Care (Child) course. ***Others Benefits of this Child Care Course Free One PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Unlimited Retake Exam [ Note: Free PDF certificate as soon as completing the course] ***Child Care (Child)*** Detailed course curriculum Module 1: Communicating with Children Know why communication is important to child development Know the elements of communication that are used in communicating with children Understand listening skills required to communicate effectively with children Know how to ask appropriate questions when communicating with children Module 2: Infection Prevention and Control Know how infection is spread Know how to manage the risk of infection Know how to use personal hygiene practices and personal protective equipment to contribute to infection prevention and control Assessment Method After completing each module of the Child Care: (Child) Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this Child Care: (Child) course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? **Child Care** This Child Care course is ideal for anyone looking to gain knowledge in working in Child care and Education or help with the development of young children, in a Nursery, child care or primary school setting. Requirements **Child Care** There are no specific requirements for this Child Care course because it does not require any advanced knowledge or skills. Career path **Child Care** The knowledge you will gain through this Child Care course may lead you to a variety of career opportunities. Including: Nursery Childcare and Education Early Years Education Certificates Certificate of completion Digital certificate - Included

***Child: Child Care*** Our Child Care course is designed to provide you with an understanding of the skills and knowledge needed to care for children. Adults must communicate effectively with children in order for them to improve their language skills. The course covers the importance of communication and the adult's role in assisting in the development of various aspects of language development. This Child Care course will provide aspiring teachers and other participants with a thorough understanding of communicating with children, infection prevention and control. It provides you with a better understanding of the world of child care practitioners. Learning Outcomes After completing this Child Care course, learner will be able to: Understand why communication is important to child development Gain a solid understanding of the listening skills required to communicate effectively with children Understand how to ask appropriate questions when communicating with children Gain in-depth knowledge about infection prevention and control Why Choose Child Care Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Child : Child Care Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the Child : Child Care course. ***Others Benefits of this Child Care Course Free One PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Unlimited Retake Exam [ Note: Free PDF certificate as soon as completing the course ] ***Child : Child Care*** Detailed course curriculum Module 1: Communicating with Children Know why communication is important to child development Know the elements of communication that are used in communicating with children Understand listening skills required to communicate effectively with children Know how to ask appropriate questions when communicating with children Module 2: Infection Prevention and Control Know how infection is spread Know how to manage the risk of infection Know how to use personal hygiene practices and personal protective equipment to contribute to infection prevention and control Assessment Method After completing each module of the Child: Child Care Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this Child: Child Care course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? **Child Care** This Child Care course is ideal for anyone looking to gain knowledge in working in Child care and Education or help with the development of young children, in a Nursery, child care or primary school setting. Requirements **Child Care** There are no specific requirements for this Child Care course because it does not require any advanced knowledge or skills. Career path **Child Care** The knowledge you will gain through this Child Care course may lead you to a variety of career opportunities. Including: Nursery Childcare and Education Early Years Education Certificates Certificate of completion Digital certificate - Included

10 QLS Endorsed Courses for Nursing Assistant | 10 Endorsed Certificates Included | Lifetime Access

Diploma in Hospitality Management will assist you in producing the best possible outcome by mastering the skills. Those who want to succeed must enrol in the course Diploma in Hospitality Management. By completing this course, you will acquire the skills required to become an expert in a comparable field. The basics of our Diploma in Hospitality Management course are covered first, and then we move on to more advanced material. The lessons in this Diploma in Hospitality Management course are therefore clear and easy to understand. Courses you'll get: Course 01: Diploma in Hospitality Management Course 02: Catering Management Course 03: Party Planning and Events Management Course 04: Hotel Revenue Management Course 05: Hospitality - Concierge Course 06: Effective Communication Skills Diploma in Hospitality Management Course Basic Learning Outcomes: After completing this highly appreciated Diploma in Hospitality Management course, you'll be a competent expert, besides- Learn about the key roles of hospitality management Get an overview of the hotel industry Selection Training and Recruitment Process in Hospitality Industry How to manage front office operations How to manage housekeeping, engineering and security operations How to Manage Service Quality in the Hospitality Industry Travel and tourism business marketing Accounting in the Hospitality Industry E-hospitality and technology usage and strategies Key Highlights of Diploma in Hospitality Management Course: CPD Accredited Course Unlimited Retake Exam & Tutor Support Easy Accessibility to the Course Materials 100% Learning Satisfaction Guarantee Lifetime Access & 24/7 Support Self-paced Course Modules Curriculum Breakdown of the Course:- Diploma in Hospitality Management Module 01: Introduction to Hospitality Management Module 02: An Overview of Hotel Industry Module 03: The Process of Selection and Recruitment in the Hospitality Industry Module 04: The Process of Development and Training in the Hospitality Industry Module 05: Management of Front Office Operations Module 06: Management of Housekeeping, Engineering, and Security Operations Module 07: Management of Food and Beverage Operations Module 08: Management of Service Quality in the Hospitality Industry Module 09: Marketing in Travel and Tourism Business Module 10: Accounting in the Hospitality Industry Module 11: Customer Satisfaction Module 12: E-Hospitality and Technology CPD 60 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Diploma in Hospitality Management course. This course particularly recommended for- Students Recent graduates Job Seekers Anyone interested in this topic People already working in the relevant fields and want to polish their knowledge and skill. Requirements Students seeking to enrol for Diploma in Hospitality Management course should meet the following requirements; Basic knowledge of English Language Be age 16 years or above Basic Knowledge of Information & Communication Technologies for studying online or digital platform. Stable Internet or Data connection in your learning devices. Career path After completing this course, you can explore trendy and in-demand jobs related to Diploma in Hospitality Management, such as- Hotel Manager: £25,000 to £60,000 per year Restaurant Manager: £22,000 to £40,000 per year Event Manager: £20,000 to £45,000 per year Food and Beverage Manager: £20,000 to £45,000 per year Guest Relations Manager: £18,000 to £35,000 per year Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate Hard copy certificate Hard copy certificate - £9.99 CPD Accredited Hard Copy Certificate for £9.99 each. Delivery Charge: Inside the UK: Free Outside of the UK: £9.99

Prepare for a vital role in healthcare with our comprehensive Pharmacy Assistant Training course. Designed to equip you with essential skills and knowledge, this program covers every aspect of pharmacy operations, from customer interaction to medication dispensation. Key Features: CPD Certified Developed by Specialist Lifetime Access In this Pharmacy Assistant Training curriculum, learners will gain essential knowledge and skills for working effectively in pharmacy settings. They will understand the role and responsibilities of pharmacy assistants and technicians, including health and safety practices and pharmaceutical terminology. Communication skills specific to pharmacy environments will be developed, ensuring clear interaction with customers and colleagues. Inventory management techniques will be learned to maintain efficient pharmacy operations. Learners will also be trained in dispensing methods, using Electronic Prescription Service (EPS), and minimizing dispensing errors. They will gain insights into prescription handling and the importance of following Standard Operating Procedures (SOPs) for safety and compliance. Understanding the dynamics of the pharmacy team and their practices will prepare them for collaborative work environments. Additionally, they will be equipped with the necessary skills for patient counselling, enhancing their ability to provide valuable healthcare advice and support to pharmacy clients. Course Curriculum Module 01: Introduction to Pharmacy Assistant and Pharmacy Technician Module 02: Health and Safety Risks Assessment and Pharmaceutical Terminology Module 03: Communication in Pharmacy Settings Module 04: Inventory Control and Management in Pharmacies Module 05: Dispensing Methods, EPS, Minimising Dispensing Errors in Pharmacies Module 06: Prescription and Dispensing in Pharmacies Module 07: Standard Operating Procedures (SOPs) Module 08: The Pharmacy Team and Practices Module 09: Job Role of Pharmacy Technicians Module 10: Pharmacy Assistant Patient Counselling Guide Learning Outcomes Understand roles of pharmacy assistants and technicians in healthcare settings. Apply pharmaceutical terminology and assess health and safety risks effectively. Demonstrate effective communication within pharmacy environments. Manage pharmacy inventory and implement control measures efficiently. Execute dispensing methods, including Electronic Prescription Service (EPS), to minimize errors. Provide patient counselling adhering to standard operating procedures (SOPs). CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals aspiring to work in pharmacy settings. Those interested in healthcare support roles. Students aiming for entry-level pharmacy assistant positions. Career changers seeking roles in pharmaceutical environments. Anyone looking to enhance knowledge in pharmacy operations. Career path Pharmacy Assistant Pharmacy Technician Dispensary Assistant Pharmaceutical Administrator Prescription Assistant Healthcare Support Worker Certificates Digital certificate Digital certificate - Included Will be downloadable when all lectures have been completed.