8687 Communication courses in Matlock delivered On Demand

Looking to enhance your communication skills and provide top-notch customer service? Look no further than our comprehensive Call Centre Training course! This interactive course is designed to equip you with the skills and knowledge needed to excel in a fast-paced call centre environment. From developing effective speaking and active listening skills to handling customer complaints with empathy and professionalism, our training covers it all. You'll receive training in using call centre software and tools and learn how to think critically and creatively to find solutions to customer problems. This training helps you refine your abilities and opens up job opportunities as we provide you with a thorough overview of how to manage call centre sales. Then we look at consumer behaviour patterns to illustrate how to utilise the best language and tools to close more deals. Next, it covers the fundamental expectations for customer conduct during conversations and evaluates different communication channels. Lastly, set out the guidelines for proper phone etiquette, and highlight helpful resources and methods you might employ to excel at a contact centre. We understand the importance of time management in a call centre, so you'll also learn how to manage your time effectively to ensure you are providing excellent customer service while meeting your own performance goals. By the end of the course, you'll be equipped with the skills and knowledge needed to deliver exceptional customer service and drive customer satisfaction. So why wait? Join our Call Centre Training course today and take the first step towards a successful career in the call centre industry! Learning Outcome After this course, you will be able to: Determine what drives customers' purchases and the various conversational tenses. Describe the many methods and instruments that may be applied to leave clients with a favourable impression. Explore the steps involved in defining goals and benchmarks to build an effective call centre team. State the important terms and procedures that can help you get ready for a sales call. Analyse the strategies you may use to overcome the objections and rejections of clients. Determine the procedures necessary to turn calls into sales. Give a definition of "telemarketing" and describe how it became a significant industry. This Call Centre Training Bundle Consists of the following Premium courses: Course 01: Phone-Based Customer Service Course 02: Customer Relationship Management Course 03: Retail Strategy Course 04: Sales: Psychology of Customers Course 05: Telesales Executive Training Course 06: Facilities Management Level 3 Course 07: Data Protection and Data Security Level 2 Course 08: Effective Communication Skills Diploma Course 09: Public Speaking and Presentation Skill Course Course 10: The Formula to Talk with Strangers Course 11: Touch Typing Essential Skills Level 3 Enrol now in Call Centre Training to advance your career, and use the premium study materials from Apex Learning. The bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Call Centre Training expertise and essential knowledge, which will assist you in reaching your goal. Certificate: PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) CPD 120 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals who would benefit from enrolling in our Call Centre Training course include: Aspiring people who want to work in a call centre. Representatives, customer service managers, and technical support specialists. Sales representatives who handle customer interaction. People who want to learn about call centres for future benefits. Requirements This Call Centre Training course has been designed to be fully compatible with tablets and smartphones. Career path Upon successful completion of the course, the learner will have the opportunity to pursue a career in the relevant field. Here are some career choices one could go for: Training Officer: £15,000 to £35,000 Call Centre Operator: £15,000 to £28,000 Receptionist: £15,000 to £22,000 Certificates Certificate of completion Digital certificate - Included

Getting Started ILM Level 2 Diploma in Team Leading course is designed to provide new and aspiring team leaders with a thorough understanding of the leadership role and its wide-ranging responsibilities. As a widely accepted and nationally recognised course, it is an ideal platform to start your journey towards a successful leadership career. This course aims to provide a thorough understanding of core team-leading competencies, such as communication, motivation, and performance management, while also looking into the specific areas of leadership relevant to your workplace context. Through an extensive selection of modules you will have the flexibility to tailor your learning experience to align with your career aspirations and professional development goals. Key Benefits For Learners Take control of your personal development Communicate clearly and confidently Engage and support your team Build positive and productive relationships at work Get a nationally recognised qualification For Organisations Provide team leaders with extensive training to ensure they have the required skills to lead their teams effectively. Equip staff with the competence and knowledge needed to effectively manage people Cultivate strong relationships within and outside the organisation. Encourage staff to engage in continuous learning and development Foster a culture of open communication, active listening, and seamless collaboration which paves way to increased productivity and job satisfaction. Career Pathways The ILM Level 2 Team Leading can open many career pathways including, but not limited to: Team Leader, with an estimated average salary of £27,835 per annum Supervisor, with an estimated average salary of £22,480 per annum Team Coordinator, with an estimated average salary of £25634 per annum About Awarding Body Institute of Leadership & Management (ILM) is a professional body that helps people worldwide improve their leadership capabilities and advance their careers. All ILM qualifications are awarded by The City and Guilds of London Institute, founded in 1878 and incorporated into the Royal Charter. ILM qualifications are regulated and approved by Ofqual, the governing body for qualifications in the UK. What is included? Learn 100% online at your own pace Dedicated support from expert tutors Dedicated Support Desk Portal: You can raise queries, request tutor support and ask for a call back whenever you need guidance and assistance. Elevate Knowledge: Your tutors will provide formative assessment feedback for each module, helping you improve your achievements throughout the program Schedule online personal tutor meetings whenever you want, which will help you get the most out of your studies and provide guidance, support and encouragement 12 months support period 24-hour access to the online learning platform 'MyLearnDirect' Schedule live online classes for each module at your convenience. (Blended learning only) Quality learning resources and study guides developed by ILM-approved tutors. All assessment materials are conveniently accessible through the online learning platform 'MyLearnDirect' Induction: We offer online and flexible learning induction to help you settle in and prepare for your online studies ILM Membership - You will receive 12 months of the Institute of Leadership & Management membership, bringing access to a wealth of resources to support your leadership development. ILM Digital credentials - Validate your skills and share achievements anywhere, anytime using Digital Credentials Assessment For each module you study, you will complete a written assignment of 1500-2000 words and submit it online at your MyLearnDirect learning portal. The submitted assignments will be assessed by your ILM-approved tutor. Entry Requirements ILM Level 2 Diploma in Team Leading is designed for new aspiring team leaders, which gives an in-depth introduction to the role and responsibilities of a team leader. To be eligible for this course, you must: Be 18 years of age and over Be new to a team leader role or have some experience in team leading or similar job role. Possess the ability to complete the Level 2 course Our friendly admissions advisors will provide the best advice, considering your needs and goals.  Progression This qualification will provide progression opportunities to other qualifications such as: ILM Level 3 Diploma in Management ILM Level 4 NVQ Diploma in Management ILM Level 4 Diploma in the Principles of Leadership & Management Why gain a ILM Qualification? This course is designed for team leaders, aiming to support the development of their skills in leading a team, ensuring that the team's work meets organisational objectives, and contributing to planning, problem-solving, and decision-making. The Level 2 course provides an in-depth introduction to critical roles and responsibilities for those new to a leadership position. Each module equips you with essential skills to successfully lead a team, including planning, allocating, and monitoring work. Additionally, you will learn motivation techniques and how to address complex issues such as underperformance. Successful completion of the course could lead you to progression to Level 2 or 3 courses. Through this course you will learn how to develop yourself as a Team Leader, how to improve the performance of your team and how to plan and monitor work. ILM graduates achieve remarkable things: An impressive 70,000 people take ILM qualifications every year, with 93% of employers agreeing that their managers improved after completion. ILM Membership - All ILM learners receive a minimum of 12 months membership of the Institute of Leadership & Management, bringing access to a wealth of resources to support their leadership development ILM Digital credentials - Validate skills and share achievements anywhere, anytime using Digital Credentials Learners must request before enrolment to interchange unit(s) other than the preselected units shown in the SBTL website because we need to make sure the availability of learning materials for the requested unit(s). SBTL will reject an application if the learning materials for the requested interchange unit(s) are unavailable. Learners are not allowed to make any request to interchange unit(s) once enrolment is complete. UNIT1- Resolve Customers' Complaints Reference No : 8620-323 Credit : 4 || TQT : 40 UNIT2- Lead and Manage a Team Reference No : 8620-202 Credit : 5 || TQT : 50 UNIT3- Principles of Team Leading Reference No : 8620-203 Credit : 5 || TQT : 50 UNIT4- Understand Business Reference No : 8620-204 Credit : 4 || TQT : 40 UNIT5- Develop Working Relationships with Colleagues Reference No : 620-205 Credit : 3 || TQT : 30 UNIT6- Manage Team Performance Reference No : 8620-301 Credit : 4 || TQT : 40 UNIT7- Manage Conflict within a Team Reference No : 8620-310 Credit : 5 || TQT : 50 UNIT8- Health and Safety Procedures in the Workplace Reference No : 8620-208 Credit : 2 || TQT : 20 UNIT9- Manage Personal Performance and Development Reference No : 8620-200 Credit : 4 || TQT : 40 UNIT10- Communicate Work-Related Information Reference No : 8620-201 Credit : 4 || TQT : 40 Delivery Methods School of Business & Technology London provides various flexible delivery methods to its learners, including online learning and blended learning. Thus, learners can choose the mode of study as per their choice and convenience. The program is self-paced and accomplished through our cutting-edge Learning Management System. Learners can interact with tutors by messaging through the SBTL Support Desk Portal System to discuss the course materials, get guidance and assistance and request assessment feedbacks on assignments. We at SBTL offer outstanding support and infrastructure for both online and blended learning. We indeed pursue an innovative learning approach where traditional regular classroom-based learning is replaced by web-based learning and incredibly high support level. Learners enrolled at SBTL are allocated a dedicated tutor, whether online or blended learning, who provide learners with comprehensive guidance and support from start to finish. The significant difference between blended learning and online learning methods at SBTL is the Block Delivery of Online Live Sessions. Learners enrolled at SBTL on blended learning are offered a block delivery of online live sessions, which can be booked in advance on their convenience at additional cost. These live sessions are relevant to the learners' program of study and aim to enhance the student's comprehension of research, methodology and other essential study skills. We try to make these live sessions as communicating as possible by providing interactive activities and presentations. Resources and Support School of Business & Technology London is dedicated to offering excellent support on every step of your learning journey. School of Business & Technology London occupies a centralised tutor support desk portal. Our support team liaises with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receives a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and streamline all the support processes efficiently. Quality learning materials made by industry experts is a significant competitive edge of the School of Business & Technology London. Quality learning materials comprised of structured lecture notes, study guides, practical applications which includes real-world examples, and case studies that will enable you to apply your knowledge. Learning materials are provided in one of the three formats, such as PDF, PowerPoint, or Interactive Text Content on the learning portal. How does the Online Learning work at SBTL? We at SBTL follow a unique approach which differentiates us from other institutions. Indeed, we have taken distance education to a new phase where the support level is incredibly high.Now a days, convenience, flexibility and user-friendliness outweigh demands. Today, the transition from traditional classroom-based learning to online platforms is a significant result of these specifications. In this context, a crucial role played by online learning by leveraging the opportunities for convenience and easier access. It benefits the people who want to enhance their career, life and education in parallel streams. SBTL's simplified online learning facilitates an individual to progress towards the accomplishment of higher career growth without stress and dilemmas. How will you study online? With the School of Business & Technology London, you can study wherever you are. You finish your program with the utmost flexibility. You will be provided with comprehensive tutor support online through SBTL Support Desk portal. How will I get tutor support online? School of Business & Technology London occupies a centralised tutor support desk portal, through which our support team liaise with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receive a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and to streamline all the support process efficiently. Learners should expect to receive a response on queries like guidance and assistance within 1 - 2 working days. However, if the support request is for assessment feedback, learners will receive the reply with feedback as per the time frame outlined in the Assessment Feedback Policy.

🌟 Unlocking Excellence in Safeguarding Adults: A Comprehensive Training Course 🌟   Welcome to our groundbreaking course, 'Training for Safeguarding Adults,' meticulously crafted to empower individuals and organizations with the knowledge and skills necessary to ensure the safety and well-being of vulnerable adults. This comprehensive program encompasses five vital modules, each designed to address key aspects of safeguarding. Join us on this transformative journey, and let's build a safer, more compassionate community together. 📘 Module 1: Introduction to Safeguarding Adults Embark on your learning journey with a deep dive into the fundamentals of safeguarding adults. Understand the importance of safeguarding, explore its historical context, and gain insights into the evolving challenges faced by vulnerable adults. Lay the foundation for your expertise in creating safe environments for those who need it the most. 📚 Module 2: Legal and Policy Framework for Safeguarding Adults Navigate the intricate landscape of legal and policy frameworks that underpin safeguarding efforts. Grasp the essential regulations and guidelines governing the protection of adults at risk. Acquire a clear understanding of your responsibilities and learn how to navigate the legal landscape to ensure compliance and ethical practice. 🌐 Module 3: Roles and Responsibilities in Safeguarding Adults Delve into the diverse roles and responsibilities within safeguarding teams. Explore the dynamic interplay between professionals, community members, and individuals at risk. Equip yourself with the knowledge to collaborate effectively, ensuring a cohesive approach to safeguarding that respects the dignity and autonomy of vulnerable adults. 🌍 Module 4: Risk Assessment and Management in Safeguarding Adults Master the art of risk assessment and management in the context of safeguarding adults. Learn to identify potential risks, evaluate their impact, and implement strategic interventions to mitigate harm. Enhance your decision-making skills and contribute to creating environments that prioritize the safety and well-being of vulnerable adults. 🗣️ Module 5: Communication in Safeguarding Adults Uncover the importance of effective communication in safeguarding adults. Develop the skills to navigate sensitive conversations, build trust, and collaborate with diverse stakeholders. Understand the nuances of confidentiality and reporting, ensuring that information flows seamlessly to protect those in need while respecting privacy and dignity. 🌈 Why Choose Our Course? Expert-Led Training: Learn from seasoned professionals with extensive experience in safeguarding. Interactive Learning: Engage in immersive scenarios and case studies for practical application. Flexible Learning: Access modules at your own pace, fitting seamlessly into your schedule.   Invest in the safety and well-being of vulnerable adults today. Enroll in 'Training for Safeguarding Adults' and be a catalyst for positive change in your community. Together, let's build a future where every adult is protected, respected, and empowered. Course Curriculum Module 1_ Introduction to Safeguarding Adults Introduction to Safeguarding Adults 00:00 Module 2_ Legal and Policy Framework for Safeguarding Adults Legal and Policy Framework for Safeguarding Adults 00:00 Module 3_ Roles and Responsibilities in Safeguarding Adults Roles and Responsibilities in Safeguarding Adults 00:00 Module 4_ Risk Assessment and Management in Safeguarding Adults Risk Assessment and Management in Safeguarding Adults 00:00 Module 5_ Communication in Safeguarding Adults Communication in Safeguarding Adults 00:00

Empower yourself with our Confidence Building Training: Personal Development Skills course. Enhance your self-assurance, communication prowess, and leadership abilities. Gain practical strategies to overcome obstacles, project confidence in the workplace, and cultivate respectful relationships. Elevate your personal and professional growth with expert guidance and interactive learning experiences.

Empower your business acumen with our training course! Grasp core management principles, enhance strategic thinking, & lead with confidence. Propel your career forward.

If you prefer the convenience of learning from home, or live outside the UK, join our online hypnotherapy training. We welcome students from all over the world* and you can study at either Foundation or Practitioner levels. If you want to train during the week, our midweek class offers a blended option, including both online and in-person students. This involves attending for one full day, then thirty-eight half days (one per week in term time only). It starts in September, so the Foundation level ends in January and the Practitioner level in July. Availability of blended places is limited, so please complete the enrolment form in good time.

🌟 Safety Housekeeping and Accident Prevention Online Training Course: Ensuring a Secure Workplace Environment 🌟   Welcome to our comprehensive 'Safety Housekeeping and Accident Prevention Online Training Course' - your ultimate guide to creating a secure and accident-free workplace environment. Designed for professionals across industries, this course is a vital investment in the well-being of your team and the success of your organization. Course Overview:   Module 1: Introduction to Safety Housekeeping and Effective Accident Prevention Lay the foundation for a safety-conscious workplace. Understand the importance of maintaining a clean and organized workspace. Explore effective accident prevention strategies from the start.   Module 2: Personal Protective Equipment and Effective Communication for Safety Awareness Learn the significance of Personal Protective Equipment (PPE). Enhance communication skills for fostering safety awareness. Bridge the gap between safety policies and practical implementation.   Module 3: Risk Assessment and Emergency Preparedness Master the art of risk assessment in diverse workplace settings. Develop emergency preparedness plans for a proactive response. Ensure your team is equipped to handle unforeseen challenges.   Module 4: Ergonomics for Workplace Safety and Leadership Understand the principles of ergonomics for maintaining a safe environment. Cultivate leadership skills to promote safety at all levels. Create a workplace culture that prioritizes the well-being of employees.   Module 5: Maintaining a Proactive Safety Mindset and Continuous Improvement Instill a proactive safety mindset among team members. Implement continuous improvement strategies for ongoing safety enhancements. Foster a culture of learning and adaptability.   Module 6: Incident Reporting and Safety Leadership Sustainability Develop effective incident reporting mechanisms. Strengthen safety leadership for sustainable practices. Ensure a resilient safety framework for the long term. Why Choose Our Course: Expertly Crafted Content: Each module is curated by industry experts, ensuring relevance and practicality. Interactive Learning: Engage in hands-on activities, case studies, and simulations for a dynamic learning experience. Flexibility: Learn at your own pace and from the comfort of your preferred location. Invest in Safety, Invest in Success! By enrolling in our 'Safety Housekeeping and Accident Prevention Online Training Course,' you are not just investing in compliance; you are investing in the well-being of your team and the longevity of your organization. Join us in creating a safer, more productive workplace today! Course Curriculum Module 1- Introduction to Safety Housekeeping and Effective Accident Prevention Introduction to Safety Housekeeping and Effective Accident Prevention 00:00 Module 2- Personal Protective Equipment and Effective Communication for Safety Awareness Personal Protective Equipment and Effective Communication for Safety Awareness 00:00 Module 3- Risk Assessment and Emergency Preparedness Risk Assessment and Emergency Preparedness 00:00 Module 4- Ergonomics for Workplace Safety and Leadership Ergonomics for Workplace Safety and Leadership 00:00 Module 5- Maintaining a Proactive Safety Mindset and Continuous Improvement Maintaining a Proactive Safety Mindset and Continuous Improvement 00:00 Module 6- Incident Reporting and Safety Leadership Sustainability Incident Reporting and Safety Leadership Sustainability 00:00

🌟 Unlock Your Potential with the Risk Assessment & Management Diploma! 🚀   Are you ready to elevate your career and become a master of risk in the dynamic landscape of today's business world? Look no further! Our comprehensive 'Risk Assessment & Management Diploma' is designed to equip you with the essential skills and knowledge needed to navigate and conquer the challenges of risk in various industries.   📚 Course Highlights:   Module 1: Introduction to Risk Assessment and Management Lay the foundation with a deep dive into the fundamental concepts of risk. Understand the importance of risk assessment in decision-making processes. Explore real-world case studies to enhance your practical understanding.   Module 2: Risk Identification and Analysis Master the art of identifying potential risks in diverse business scenarios. Learn advanced analytical techniques to assess the impact and probability of risks. Develop a keen eye for recognizing both internal and external threats.   Module 3: Risk Mitigation and Control Dive into effective strategies for mitigating and controlling identified risks. Understand risk response planning and its role in proactive risk management. Explore best practices for minimizing the impact of potential risks on your organization.   Module 4: Risk Communication and Reporting Hone your communication skills to effectively convey risk information. Learn to create clear and concise risk reports for stakeholders. Develop strategies for facilitating productive risk-related discussions within your organization.   Module 5: Financial Risk Management Specialize in the critical domain of financial risk management. Explore techniques for assessing and managing financial risks in-depth. Gain insights into investment risk, market risk, credit risk, and more.   🎓 Why Choose Our Diploma Program? Expert-Led Instruction: Learn from industry experts with extensive experience in risk management. Practical Approach: Apply theoretical concepts to real-world situations through hands-on exercises and case studies. Flexible Learning: Access course materials and lectures at your own pace, allowing for a perfect balance with your professional commitments. Networking Opportunities: Connect with like-minded professionals and build a valuable network within the risk management community.   🌐 Your Journey Starts Here! Embark on a transformative learning experience with our Risk Assessment & Management Diploma. Whether you're a seasoned professional or just starting your career, this program is tailored to enhance your skill set and empower you to make strategic decisions in the face of uncertainty.   Seize the opportunity to become a leader in risk assessment and management! Enroll now and take the first step toward a future filled with success and resilience. 🚀🌟   Course Curriculum Module 1_ Introduction to Risk Assessment and Management Introduction to Risk Assessment and Management 00:00 Module 2_ Risk Identification and Analysis Risk Identification and Analysis 00:00 Module 3_ Risk Mitigation and Control Risk Mitigation and Control 00:00 Module 4_ Risk Communication and Reporting Risk Communication and Reporting 00:00 Module 5_ Financial Risk Management Financial Risk Management 00:00

>> Deal Price is Active Now; Offer Ends Soon, Hurry Up!! << Do you want to manage your public relations more effectively? With a diploma in media and public relations, you are making inroads into strategic communication planning. For the growth of your business, or to pursue a career in media and public relations, effective networking is crucial. For any business, growth depends on networking and public relations. When you start to master strong networking skills, you are in with a chance to increase the scope of expanding your network. Key Topics to be Covered by Media and Public Relations: Starting a fruitful conversation Making a good first impression Taking control of your nervousness How to make use of business cards Working on your memory and remembering names Writing better business letters Working on your proposals Preparing better reports and executive summaries Understanding goals and setting SMART ones Helping others out in setting goals Understanding print media Handing a crisis with a positive approach This online training course is accredited by CPD with 10 CPD points for professional development. Students can expect to complete this training course in around 02 hours. You'll also get dedicated expert assistance from us to answer any queries you may have while studying our course. The Media and Public Relations course is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. Upon successful completion of the course, you will receive an instant e-certificate as proof of the comprehensive skill development and competency. Add these amazing new skills to your resume and boost your employability by simply enroling on this course. You'll get a Free Student ID card by enroling in this course. This ID card entitles you to discounts on bus tickets, movie tickets, and library cards. Enroling on the course will ensure that you land your dream career faster than you thought possible. Learning Outcomes of Media and Public Relations: Understand how to network for growth and success Know how to dress up for the situation Learn how to set smarter goals Discover how to use social media more fruitfully Communicating for success Experts created the course to provide a rich and in-depth training experience for all students who enrol in it. With this comprehensive course, you can achieve your dreams and train for your ideal career. The course provides students with an in-depth learning experience that they can work through at their own pace to enhance their professional development. Start your learning journey straight away with this course and take a step toward a brighter future! Skills You Will Gain Networking for success Writing effectively for smooth communications Utilising modern ways of reaching potential clients Ensuring effective communication with employees Why should you choose the course with Academy for Health & Fitness? Opportunity to earn a certificate accredited by CPD after completing this course Student ID card with amazing discounts - completely for FREE! (£10 postal charges will be applicable for international delivery) Globally accepted standard structured lesson planning Innovative and engaging contents and activities Assessments that measure higher-level thinking and skills Complete the program in your own time, at your own pace Each of our students gets full 24/7 tutor support *** Course Curriculum *** Here is the curriculum breakdown of course: *** Media and Public Relations Diploma *** Introduction to the Course Course Objectives Module 01: Networking for Success (I) Creating an Effective Introduction Making a Great First Impression Module 02: Networking For Success (II) Minimizing Nervousness Using Business Cards Effectively Remembering Names Module 03: The Meet and Greet The Three-Step Process The Four Levels of Conversation Module 04: Dressing for Success The Meaning of Colors Interpreting Common Dress Codes Deciding What to Wear Module 05: Writing Business Letters Writing Proposals Reports Executive Summaries Module 06: Setting Goals Understanding Goals SMART Goals Helping Others with Goal Setting Module 07: Media Relations Television Print Web Presence, Blogs & the Internet Module 08: Issues and Crisis Communication Planning Gauging the Impending Crisis Level Providing Feedback and Insights How Information Will be Distributed Tracking the Overall Effect Module 09: Social Media (The PR Toolkit) Blogs Wikis Podcasts Social Bookmarks RSS Feeds Module 10: Employee Communications Verbal Communication Non-Verbal Communication Skills (Body Language) Email Etiquette Negotiation Skills Making an Impact Assessment process Once you have completed the course, your skills and knowledge will be tested with an automated multiple-choice assessment, after which you will receive instant results. Showcase Your Accomplishment of New Skills: Get a Certification of Completion The learners have to successfully complete the assessment of this Media and Public Relations Diploma to achieve the CPD accredited certificate. Digital certificates can be ordered for only £10. The learner can purchase printed hard copies inside the UK for £29, and international students can purchase printed hard copies for £39. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? With the rapid growth in social media and online business communication, we entered a new era in a matter of a few years. To make rapid progress in this industry, you need to understand the latest trends of media and public relations. Requirements The Media and Public Relations program does not require any prior knowledge; everyone may participate! This Media and Public Relations course is open to anyone who is interested in learning from anywhere in the world. Every student must be over the age of 16 and have a passion for learning and literacy. This 100% online course can be accessed from any internet-connected device, such as a computer, tablet, or smartphone. This Media and Public Relations course allows you to study at your own speed and grow a quality skillset. Career path To start with, the media opens new opportunities for rapid growth and effective communication.

Tired of browsing and searching for a Elderly Care Worker course you are looking for? Can't find the complete package that fulfils all your needs? Then don't worry as you have just found the solution. Take a minute and look through this extensive bundle that has everything you need to succeed. After surveying thousands of learners just like you and considering their valuable feedback, this all-in-one Elderly Care Worker bundle has been designed by industry experts. We prioritised what learners were looking for in a complete package and developed this in-demand Elderly Care Worker course that will enhance your skills and prepare you for the competitive job market. Also, our experts are available for answering your queries on Elderly Care Worker and help you along your learning journey. Advanced audio-visual learning modules of these Elderly Care Worker courses are broken down into little chunks so that you can learn at your own pace without being overwhelmed by too much material at once. Furthermore, to help you showcase your expertise in Elderly Care Worker, we have prepared a special gift of 1 hardcopy certificate and 1 PDF certificate for the title course completely free of cost. These certificates will enhance your credibility and encourage possible employers to pick you over the rest. This Elderly Care Worker Bundle Consists of the following Premium courses: Course 01: Adult Nursing Diploma Course 02: Health and Social Care UK Course 03: Diabetes Care Diploma Course 04: Dementia Training Course 05: Adult Safeguarding Course 06: End of Life Care Course 07: Anaphylaxis and Basic Life Support (CSTF) Course 08: Clinical Training for Nurses and Carers - Catheterisation Course 09: Nurse Prescribing & Medicine Management - Course 10: Care Planning and Record Keeping Course 11: Immunisation Nurse Course 12: Infection Prevention Training Course 13: Understanding Nutrition and Health Level 4 Course 14: First Aid Training Enrol now in Elderly Care Worker to advance your career, and use the premium study materials from Apex Learning. How will I get my Certificate? After successfully completing the course, you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (For The Title Course) Hard Copy Certificate: Free (For The Title Course) In this part, we'll discuss the Elderly Care Worker course modules in detail so that you get a clear view of what your Elderly Care Worker learning journey would be. The Elderly Care Worker course modules are divided into small sections for a better learning experience. Curriculum of Elderly Care Worker Bundle Course 01: Adult Nursing Diploma Module1: Introduction to Nursing Module 2: Working in Different Healthcare Settings Module 3: Understanding legal, professional standards of practice and ethical aspects of health care- Part 1 Module 4: Understanding legal, professional standards of practice and ethical aspects of health care- Part 2 Module 5: Effective Communication in Nursing Module 6: Health and Safety in Nursing Module 7: Hygiene in Nursing Module 8: Infection Control Module 9: Asepsis in Nursing Module 10: Medication Administration in Nursing Module 11: Adult Care in Different Life Stages Module 12: Understanding Immune System in Nursing Module 13: Rest and Sleep Management in Nursing Module 14: Mobility and Immobility Issues of Patients in Nursing Module 15: Pain Management for Nurses Module 16: Nutrition in Nursing Module 17: Fluid and Electrolyte Balance Module 18: Assisting with Elimination Module 19: Oxygenation in Nursing Course 02: Health and Social Care UK Module 01: Introduction to Advanced Health and Social Care Module 02: Introduction to the UK Health System Module 03: Essential Principles, Policies and Legislations in Health and Social Care Work Module 04: Fundamental Aspects of Providing Quality Health Course 03: Diabetes Care Diploma Module 01: What is Diabetes Module 02: The Diabetes Challenge Module 03: The Cost of Diabetes in Social Care Module 04: Type 1 Diabetes Module 05: Type 2 Diabetes Module 06: Type 2 Diabetes Treatments Module 07: Prediabetes Module 08: Gestational Diabetes Module 09: Other Types of Diabetes Module 10: Hypoglycaemia Module 11: Hyperglycaemia and Hyperosmolar Hyperglycaemic State Module 12: Glossary of Diabetes Terms Course 04: Dementia Training Module 01: Introduction to Dementia Module 02: Status of Dementia Module 03: Attitudes Toward Dementia Module 04: Awareness and Prevention of Dementia Module 05: Law, Ethics and Safeguard Regarding Dementia Module 06: Strategies for Caring Module 07:The Cost of Dementia Module 08: Drug for Dementia Module 09: Living with Dementia Course 05: Adult Safeguarding Module 01: An Introduction to Safeguarding of Vulnerable Adults Module 02: Safeguarding Legislations Module 03: Understanding Abuse and Neglect Module 04: Safeguarding Vulnerable Adults Policy, Roles and Responsibilities Module 05: Understanding the Importance of Communication in Care Module 06: Sharing Information and Responding To a Disclosure Module 07: Reporting Your Concern Course 06: End of Life Care Module 01: Introduction to End of Life Care Module 02: Availability of Services Module 03: Advance Care Planning Module 04: Goals of Care Module 05: Physical Illness Module 06: Neurological Illness Module 07: Quality Care at the End of Life Module 08: Communication During the End of Life Module 09: Palliative Care Holistic Assessment Module 10: Spiritual and Psychosocial Care Module 11: Care after Death Module 12: Further Support, Training and Development Module 13: Legal Aspects Course 07: Anaphylaxis and Basic Life Support (CSTF) Module 01: What Is Anaphylaxis? Module 02: Treatment for Anaphylaxis Module 03: Everyday Management of Anaphylaxis Module 04: An Introduction to Basic Life Support (BLS) Module 05: Cardiopulmonary Resuscitation (CPR) Module 06: The Role of an Automated External Defibrillator (AED) Module 07: Choking Module 08: Recovery Position and First Aid Techniques Course 08: Clinical Training for Nurses and Carers - Catheterisation Module 1: Introduction to Urinary Catheterisation Module 2: The Urinary System Module 3: Patients' Guide for Catheterisation Module 4: Guidance for Nursing and Care Staff Module 5: Protocol for Female Catheterisation Module 6: Protocol for Male Catheterisation Module 7: Protocol for Handling Catheter & Catheter Bags Course 09: Nurse Prescribing & Medicine Management Module 1: Introduction to Nurse Prescribing Module 2: Legal and Ethical Aspects of Prescribin Module 3: Medicine Management Module 4: Anxiety Disorders in Adults Module 5: Liver Diseases: Diagnosis & Prescribing Module 6: Common Problems: Pharmacological Management Module 7: Anti-Microbial Prescribing Module 8: Cardiac Problems and Prescribing Module 9: Neurological Problems and Prescribing Module 10: Palliative Cares Module 11: Prescribing in Pregnancy and Lactation Module 12: Prescribing for Older People Module 13: Prescribing Children's Module 14: Common Medicines in Use Module 15: Challenges and Future of Nurse Prescribing Course 10: Care Planning and Record Keeping Module 01: Introduction to the Care Planning Process Module 02: Planning Care With the Individual in Need Module 03: Concept Care Mapping Module 04: Implementing and Evaluating the Care Plan Module 05: Maintaining Medical Records Module 06: Care Planning Policy in the UK Module 07: Confidentiality and Record-Keeping Module 08: Safeguarding Children, Young People and Their Families Course 11: Immunisation Nurse Module 01: Introduction to Nursing Module 02: Immunology and Immunisation Module 03: Understanding Immune System in Nursing Module 04: Vaccine and Vaccination Module 05: Types of Vaccine Module 06: Vaccine Safety Module 07: Working in Different Healthcare Settings Module 08: Effective Communication in Nursing Module 09: Health and Safety in Nursing Module 10: Hygiene in Nursing Module 11: Infection Control Course 12: Infection Prevention Training Module 01: Infection Prevention and Control Policy in the UK Module 02: Principles of Prevention and Control of Infection Module 03: Immunization Module 04: Infections Spread by Food and Water Module 05: Infections Spread by Animals and Insects, and Less Common Infections Found in the UK Module 06: Infections & Diseases Spread by Person-to-Person Contact Module 07: Infections Spread by Sexual Contact Module 08: Infections Spread by Blood and Body Fluids Course 13: Understanding Nutrition and Health Level 4 Module 01: Introduction to Nutrition Module 02: Nutrients for Life - Nutrients for Life Macronutrients Module 03: Nutrients for Life - Micronutrients Module 04: Nutrition Requirements from Pregnancy to Teenage Module 05: Nutrition Requirements for Adults and Various Groups Module 06: Healthy Dieting Module 07: Eating Disorders Module 08: Diet and Nutrition Related Diseases Module 09: Use of Nutrition in Different Illnesses/Diseases Module 10: Weight Control Management Module 11: Weight Loss Management Module 12: Basics of Ketogenic Diet Module 13: The Role of Nutritionist Course 14: First Aid Training Introduction to Workplace First Aid Legal Framework for Workplace First Aid Incident Management at Work Primary Survey Secondary Survey Basic First-Aid Techniques Dealing with Minor Injuries at the Workplace Secondary Illness Loss of Responsiveness and CPR Secondary Illness Breathing Problems Secondary Illnesses and Injuries Dealing With Fractures and Dislocations Call for an Emergency CPD 145 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Elderly Care Worker bundle. Requirements Our Elderly Care Worker course is fully compatible with PCs, Macs, laptops, tablets and Smartphone devices. Please note: This course doesn't entitle you to practice as a professional in this specific field. Rather, this course will assist you in understanding the fundamentals so that you can improve your knowledge in the relevant field. Career path Having this Elderly Care Worker expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included P.S. The delivery charge inside the UK is £3.99, and the international students have to pay £9.99.