9273 Communication courses in Linlithgow delivered On Demand

The Level 5 Diploma in Leadership & Management for Adult Care is designed to equip you with essential skills in leadership & management within the care sector. This comprehensive course covers vital principles of effective leadership & management, helping you develop the knowledge needed to lead teams and improve care delivery. You will explore key topics such as communication, decision-making, and the importance of ethical leadership, all tailored to the unique challenges of adult care. Throughout the diploma, you will enhance your leadership & management skills by focusing on people management and performance evaluation. The course will provide practical insights into motivating staff and fostering a positive work environment, ensuring you can effectively support your team. Additionally, you will learn about conflict resolution and how to create strategies that align with organizational goals in the adult care setting. By completing this diploma, you will be well-prepared to take on leadership roles and make a significant impact in adult care services. With a strong emphasis on both leadership & management skills and practical application, this course will enhance your career prospects and empower you to drive positive change in your organization. Enrol today to advance your skills in leadership & management and excel in the adult care sector. Along with this Diploma In Leadership & Management For Adult Care course, you will get 14 premium courses, an original hardcopy, 14 PDF certificates (Main Course + Additional Courses) Student ID card as gifts. This Diploma In Leadership & Management For Adult Care Bundle Consists of the following Premium courses: Course 01: Leadership and Management Training Course Course 02: Adult Safeguarding and First Aid Training Course 03: Conflict Resolution Course 04: Emotional Intelligence and Human Behaviour Course 05: Team Building Masterclass Course 06: Coaching & Mentoring Course 07: Motivating, Performance Managing and Maintaining Team Culture in a Remote Team Course 08: Problem Solving and Decision Making Course 09: Strategic Planning and Analysis for Marketing Course 10: Project Management Course Course 11: Diploma in Lean Leadership and Change Management Course 12: Financial Management Course 13: Time Management Course 14: Effective Communication Skills Diploma Enrol now in Diploma In Leadership & Management For Adult Care to advance your career, and use the premium study materials from Apex Learning. Key Features of the Course: FREE Level 5 Diploma In Leadership & Management For Adult Care CPD-accredited certificate Get a free student ID card with Level 5 Diploma In Leadership & Management For Adult Care training (£10 applicable for international delivery) Lifetime access to the Level 5 Diploma In Leadership & Management For Adult Care course materials The Level 5 Diploma In Leadership & Management For Adult Care program comes with 24/7 tutor support Get instant access to this Level 5 Diploma In Leadership & Management For Adult Care course Learn Level 5 Diploma In Leadership & Management For Adult Care training from anywhere in the world The Level 5 Diploma In Leadership & Management For Adult Care training is affordable and simple to understand The Level 5 Diploma In Leadership & Management For Adult Care training is entirely online Learning Outcomes: Understand the core principles of leadership & management in adult care settings. Develop effective communication skills to enhance team collaboration and engagement. Apply leadership strategies to motivate and manage care staff effectively. Implement performance management techniques to ensure high-quality service delivery. Evaluate ethical considerations in decision-making within management practices. Address and resolve conflicts to maintain a positive work environment. Foster a culture of continuous improvement through effective leadership & management practices. Description The Level 5 Diploma in Leadership & Management for Adult Care provides a comprehensive framework for developing essential leadership and management skills specifically tailored to the care sector. This course equips you with the knowledge to effectively motivate teams, enhance communication, and implement performance management strategies that improve service delivery in adult care environments. You'll learn to navigate ethical challenges in management and foster a positive work environment, ensuring that you are well-prepared for leadership roles in adult care. By the end of the program, you will possess the expertise needed to drive positive change and achieve outstanding outcomes in your organization, enhancing your effectiveness as a leader in adult care. Course Curriculum of Diploma In Leadership & Management For Adult Care Bundle: Course 01: Leadership and Management Training Course Module 01: Introduction Module 02: Leadership Training Module 03: Management Training Module 04: Culture Training Module 05: Teamwork Training Module 06: Business Culture Training =========>>>>> And 13 More Courses <<<<<========= Certificate: PDF Certificate: Free for all 14 courses Hard Copy Certificate: Free (For The Title Course: Previously it was £10) Enrol in the Diploma In Leadership & Management For Adult Care Bundle today and take your career to the next level! CPD 140 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Diploma In Leadership & Management For Adult Care bundle: Care workers who want to develop their leadership and management skills. Managers who want to improve their team-building and communication skills. Anyone who wants to learn more about leadership and management in the adult care sector. Requirements This Diploma In Leadership & Management For Adult Care course has been designed to be fully compatible with tablets and smartphones. Career path Having this Diploma In Leadership & Management For Adult Care Bundle course, will increase the value of your CV and open you up to multiple job sectors. Care manager: £25,000 - £35,000 Team leader: £20,000 - £25,000 Supervisor: £18,000 - £20,000 Social worker: £25,000 - £35,000 Nurse: £25,000 - £35,000 Occupational therapist: £30,000 - £40,000 Head of care: £40,000 - £50,000 Certificates Certificate of completion Digital certificate - Included Cost of PDF Certificates is included in course price Certificate of completion Hard copy certificate - £10 You will get the Hard Copy certificate for the title course (Title Course) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

From this course you will understand the fundamental principles of marketing, where you will learn how to identify your target audience, craft compelling messages and select appropriate marketing channels to reach your potential customers. This Course At A Glance Accredited by CPD UK Endorsed by Quality Licence Scheme Understand the fundamentals of marketing Learn various marketing strategies. Know the benefits of marketing Recognise roles of marketing Obtain an understanding of the business objectives Learn the 4 levels of objectives Recognise the difference between volume growth and value growth Understand the marketing objectives Learn what is low penetration and how to increase Know about the communication objectives Learn brand equity tracking Understand creative quality and communication awareness Marketing Basics Course Overview This online marketing basics course will help you recognise the key elements and fundamentals of marketing. You will also understand the tools, techniques and strategies required to build a successful marketing campaign. This marketing basics course online will also help you acquire the knowledge of marketing and communication objectives, their primary features and the strategies to achieve the same. You will also get a comprehensive understanding of the business objectives, brand and category by taking is a popular online course. By the end of the course, you will obtain technical and practical knowledge of the complete marketing process. After finishing this flexible online course, you will also acquire the skills to become a confident marketer. Who should take this course? This comprehensive marketing basics course is suitable for anyone looking to improve their job prospects or aspiring to accelerate their career in this sector and want to gain in-depth knowledge of marketing. Entry Requirement There are no academic entry requirements for this marketing basics course, and it is open to students of all academic backgrounds. However, you are required to have a laptop/desktop/tablet or smartphone and a good internet connection. Assessment Method This marketing basics course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%. Course Curriculum Introduction Introduction Assessment Roles of Marketing Business Objectives 4 Levers of Objectives KPI: Volume Sales and Value Sales Volum Share and Value Share Volume Growth and Value Growth Brand Growth and Category Growth Profit Summary of Basic KPIs Marketing Objectives Introduction: Source of Growth Penetration Low Penetration and How to Increase Consumption Communication Objectives Communication Objectives Brand Equity Tracking Creative Quality and Communication Awareness Supplementary Resources Supplementary Resources - Marketing Basics Assessment Assessment - Marketing Basics Order Your Certificate Now Order Your Certificate of Achievement Get Your Insurance Now Get Your Insurance Now Feedback Feedback Recognised Accreditation CPD Certification Service This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field. Quality Licence Scheme Endorsed The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees.     Certificate of Achievement Endorsed Certificate from Quality Licence Scheme After successfully passing the MCQ exam you will be eligible to order the Endorsed Certificate by Quality Licence Scheme. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees. There is a Quality Licence Scheme endorsement fee to obtain an endorsed certificate which is £65. Certificate of Achievement from Lead Academy After successfully passing the MCQ exam you will be eligible to order your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. Certificate can be obtained in PDF version at a cost of £12, and there is an additional fee to obtain a printed copy certificate which is £35.   FAQs Is CPD a recognised qualification in the UK? CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD-certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Are QLS courses recognised? Although QLS courses are not subject to Ofqual regulation, they must adhere to an extremely high level that is set and regulated independently across the globe. A course that has been approved by the Quality Licence Scheme simply indicates that it has been examined and evaluated in terms of quality and fulfils the predetermined quality standards. When will I receive my certificate? For CPD accredited PDF certificate it will take 24 hours, however for the hardcopy CPD certificate takes 5-7 business days and for the Quality License Scheme certificate it will take 7-9 business days. Can I pay by invoice? Yes, you can pay via Invoice or Purchase Order, please contact us at info@lead-academy.org for invoice payment. Can I pay via instalment? Yes, you can pay via instalments at checkout. How to take online classes from home? Our platform provides easy and comfortable access for all learners; all you need is a stable internet connection and a device such as a laptop, desktop PC, tablet, or mobile phone. The learning site is accessible 24/7, allowing you to take the course at your own pace while relaxing in the privacy of your home or workplace. Does age matter in online learning? No, there is no age limit for online learning. Online learning is accessible to people of all ages and requires no age-specific criteria to pursue a course of interest. As opposed to degrees pursued at university, online courses are designed to break the barriers of age limitation that aim to limit the learner's ability to learn new things, diversify their skills, and expand their horizons. When I will get the login details for my course? After successfully purchasing the course, you will receive an email within 24 hours with the login details of your course. Kindly check your inbox, junk or spam folder, or you can contact our client success team via info@lead-academy.org

Quality Guarantee: Promising training excellence, satisfaction gurantee Accredited by CPD UK & Quality License Scheme Tutor Support Unlimited support via email, till you complete the course Recognised Certification: Accepted by thousands of professional bodies Start Anytime With 1 year access to the course materials Online Learning Learn from anywhere, whenever you want Our Business Productivity Training Course is designed to enhance your efficiency, effectiveness, and overall performance in the workplace. This course will help you to learn practical strategies and project management techniques to maximise overall productivity. This course at a glance Accredited by CPD UK Endorsed by Quality Licence Scheme What is Business Productivity and how it is essential for any business. To develop the skills required to enhance your business productivity. The tools, techniques and strategies needed for business productivity. The strategies required to boost the performance of the employees. The communication skills required to communicate expertly with your team members. The project management training and learn to manage any project competently. How to increase discipline in your team. The key concepts of productivity. The teamwork and the training will help you manage and coordinate with your team productively. Why Business Productivity Training Course right for you? This Business Productivity Training Course Online is ideal for anyone willing to give kickstart their career in business productivity training. This popular online course will provide a comprehensive understanding of business productivity and also help you develop the skills to make any business productive. This online course will provide productivity training to the learns and help them understand all the steps involved in making any business productive. This business productivity course will also provide you with Project Management Training to efficiently understand and manage any project. By the end of the course, you will have theoretical knowledge of the tools, techniques, strategies, and skills required to enhance the productivity of any business and boost the employees' performance. Business Productivity Training Course Details Accredited by CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field.   The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. Course Curriculum Introduction Prof. Paul Course Intro Productivity Training Productivity Part 1 Productivity Part 2 Productivity Part 3 Project Management Training Project Management Part 1 Project Management Part 2 Teamwork Training Teamwork Stats & Beginning Concepts Teamwork - Part 1 Teamwork - Part 2 Teamwork - Part 3 Communication Training Communication Stats & Beginning Concepts Communication - Part 1 Communication - Part 2 Communication - Part 3 Who should take this course? This Business Productivity Training Course Online is for anyone willing to establish their career in the field of business productivity. Anyone willing to strengthen their knowledge in the field can also go for this flexible online course. This course is also the best fit for anyone aspiring to become a manager, business owner, team leader, CEO or director. Entry Requirements There are no academic entry requirements for this Business Productivity Training Course Online, and it is open to students of all academic backgrounds. However, you are required to have a laptop/desktop/tablet or smartphone and a good internet connection. Assessment Method This Business Productivity Training Course Online assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner can grasp from each section. In the assessment pass mark is 60%. Certification Endorsed Certificate from Quality Licence Scheme After successfully passing the MCQ exam you will be eligible to order the Endorsed Certificate by Quality Licence Scheme. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees. There is a Quality Licence Scheme endorsement fee to obtain an endorsed certificate which is £65. Certificate of Achievement from Lead Academy After successfully passing the MCQ exam you will be eligible to order your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. Certificate can be obtained in PDF version at a cost of £12, and there is an additional fee to obtain a printed copy certificate which is £35. FAQs Is CPD a recognised qualification in the UK? CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD-certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Are QLS courses recognised? Although QLS courses are not subject to Ofqual regulation, they must adhere to an extremely high level that is set and regulated independently across the globe. A course that has been approved by the Quality Licence Scheme simply indicates that it has been examined and evaluated in terms of quality and fulfils the predetermined quality standards. When will I receive my certificate? For CPD accredited PDF certificate it will take 24 hours, however for the hardcopy CPD certificate takes 5-7 business days and for the Quality License Scheme certificate it will take 7-9 business days. Can I pay by invoice? Yes, you can pay via Invoice or Purchase Order, please contact us at info@lead-academy.org for invoice payment. Can I pay via instalment? Yes, you can pay via instalments at checkout. How to take online classes from home? Our platform provides easy and comfortable access for all learners; all you need is a stable internet connection and a device such as a laptop, desktop PC, tablet, or mobile phone. The learning site is accessible 24/7, allowing you to take the course at your own pace while relaxing in the privacy of your home or workplace. Does age matter in online learning? No, there is no age limit for online learning. Online learning is accessible to people of all ages and requires no age-specific criteria to pursue a course of interest. As opposed to degrees pursued at university, online courses are designed to break the barriers of age limitation that aim to limit the learner's ability to learn new things, diversify their skills, and expand their horizons. When I will get the login details for my course? After successfully purchasing the course, you will receive an email within 24 hours with the login details of your course. Kindly check your inbox, junk or spam folder, or you can contact our client success team via info@lead-academy.org

The Accredited 120-Hour TEFL/TESOL Course is a dynamic and in-depth programme designed for those eager to teach English as a foreign language. With 120 hours of expert-led content, this course offers a strong foundation in both TEFL and TESOL, making it an ideal choice for those looking to teach English globally. Covering everything from lesson planning to classroom management, the course equips you with the necessary tools to deliver effective lessons to students from various cultural backgrounds. Additionally, the course includes a complete career guide to help you navigate the opportunities available in the teaching industry. Whether you’re seeking to work online, in private schools, or abroad, this course offers invaluable insights into securing a teaching position and advancing your career. With no need for physical presence, the entire programme is accessible from anywhere, allowing you to study at your own pace while gaining a thorough understanding of teaching methodologies and techniques. Get ready to open the door to new teaching prospects without leaving the comfort of your own space. ________________________________________________________________________ Key Features: CPD Certified Diploma in Accredited 120 Hours TEFL / TESOL Course With Complete Career Guide 10 Instant e-certificate and hard copy dispatch by next working day Fully online, interactive course with audio voiceover Developed by qualified professionals in the field Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum: Module 01: Introduction to English Language Teaching & Learning Module 02: Linguistics Module 03: English Pronunciation Module 04: Teaching Grammar and Vocabulary Module 05: Language Teaching Methodologies Module 06: Teaching Receptive Skills: Reading Module 07: Teaching Productive Skills: Writing Module 08: Teaching Receptive Skills: Listening Module 09: Teaching Productive Skills: Speaking Module 10: Lesson Planning and Creating Materials Module 11: Use of Games and Activities Module 12: Technology in Second Language Teaching & Learning Module 13: Classroom Management and Student Motivation Module 14: Teaching English: Situational Approach Module 15: Professional Development and Employment ________________________________________________________________________ Complete Career Guide for Accredited 120 Hours TEFL / TESOL Course (A to Z) This isn't just a course; it's your ticket to thriving in the sector and your roadmap to the TEFL / TESOL. In addition to mastering the essentials of TEFL / TESOL, you'll also gain valuable skills in CV writing, job searching, communication, leadership, and project management. These 9 complementary courses are designed to empower you at every stage of your journey. Stand out in your career, from crafting a winning CV to excelling in interviews. Develop the leadership skills to inspire your team and efficiently manage projects. This holistic approach ensures you're not just job-ready but career-ready. Enrol today, and let's build your success story together in TEFL / TESOL. Your dream career starts here! List of career guide courses included in Accredited 120 Hours TEFL / TESOL Course With Complete Career Guide: Course 01: Professional CV Writing and Job Searching Course 02: Communication Skills Training Course 03: Career Development Training Course 04: Time Management Course 05: Returning to Work Training Course 06: Level 3 Diploma in Project Management Course 07: Leadership Skills Course 08: Body Language Course 09: Interview and Recruitment ________________________________________________________________________ Learning Outcomes: Develop a foundational understanding of English language teaching principles. Acquire knowledge in linguistics to enhance language instruction techniques. Master English pronunciation for effective communication in teaching. Demonstrate proficiency in teaching grammar, vocabulary, and language skills. Explore diverse methodologies for teaching both receptive and productive language skills. Develop practical skills in lesson planning, material creation, and classroom management. ________________________________________________________________________ Accreditation All of our courses, including the Accredited 120 Hours TEFL / TESOL Course With Complete Career Guide, are fully accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification Once you've successfully completed your Accredited 120 Hours TEFL / TESOL Course With Complete Career Guide, you will immediately be sent your digital certificates. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our certifications have no expiry dates, although we recommend renewing them every 12 months. Assessment At the end of the courses, there will be an online assessment, which you will need to pass to complete the course. Answers are marked instantly and automatically, allowing you to know straight away whether you have passed. If you haven't, there's no limit on the number of times you can take the final exam. All this is included in the one-time fee you paid for the course itself. CPD 100 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Aspiring English language teachers seeking comprehensive training. Individuals interested in linguistics and effective language instruction. Those looking to enhance their pronunciation and communication skills. Prospective educators focusing on grammar, vocabulary, and language skills. Individuals eager to explore various teaching methodologies. Aspiring teachers wanting to develop lesson planning and classroom management skills. Career path English Language Teacher - £25K to 35K/year. ESL Instructor - £23K to 30K/year. Language School Coordinator - £28K to 40K/year. Curriculum Developer - £30K to 45K/year. Educational Consultant - £35K to 50K/year. Certificates 10 CPD Accredited e-Certificates Digital certificate - Included 10 CPD Accredited Hard Copy Certificates Hard copy certificate - Included

Description: One of the hidden truths about the success of a business is the excellent and cooperative environment maintained by the employee. Excellent communication and friendly atmosphere can increase the rate of progress. It not only enhances the achievement ratios but also creates more opportunities for work and creativity. The aim of the Administrative Assistant Training Course is to help you understand the sense of professionalism and duty to your colleagues and institutions. Throughout the course, you will be able to know the different types of communication skills such as verbal, non-verbal or written skill, the importance of good communication skills including listening, questioning, and being more assertive. Finally, the course will teach you how to deal with stress and how to say no politely when necessary. Learning Outcomes: Understand the importance of professional presence on the job. How to self-manage to become more effective and efficient. Improved communications skills, including listening, questioning, and being more assertive. Increased effectiveness in recognizing and managing conflict, and dealing with difficult people. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Administrative Assistant Training Course is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Administrative Assistant Training Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Course Overview 00:05:00 Personal Best, Professional Best 00:15:00 Understanding Assertiveness 00:15:00 Improving Your Assertiveness Skills 00:15:00 Communication Skills 00:05:00 Asking and Listening 00:15:00 Non-Verbal Messages 00:15:00 Getting Ahead 00:15:00 Self-Management 00:15:00 Setting Goals 00:15:00 Working with Difficult People 00:15:00 Learning to Say No 00:15:00 Dealing with Stress 00:15:00 Mock Exam Mock Exam- Administrative Assistant Training Course 00:20:00 Final Exam Final Exam- Administrative Assistant Training Course 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

12-in-1 Bundle | CPD Accredited | 1 Free PDF Certificate + Transcript | Updated Lesson Plan | 24/7 Learner Support

Overview In the dynamic world of business, a proficient Admin Support Assistant can serve as the backbone of operational efficiency. Our course, 'Admin Support Assistant', is crafted with utmost care to polish your skills, turning you into a sought-after administrative virtuoso. Embark on a journey through eleven comprehensive modules, each one unravelling the intricacies of roles such as a Personal Assistant and the nuances of pivotal skills like Time Management and Business Writing. By the culmination of this course, not only will you be adept in the art of effective communication through body language, but also harness the power of tools like Excel and PowerPoint to enhance your productivity. Choosing our course is your ticket to unlocking a world of opportunities. As the world transitions to a digital age, the demand for skilful Administrative Support Assistants who can navigate both conventional and contemporary tasks is on the rise. From understanding Telephone Etiquette to getting familiar with Excel and PowerPoint basics, every module is your stepping stone to administrative mastery. Learning Outcomes Comprehend the essential roles and responsibilities associated with administrative support and personal assisting. Acquire proficiency in streamlined Administrative Management techniques. Establish robust organisational methodologies for efficient task management. Enhance professional communication through impeccable Telephone Etiquette. Elevate written correspondence through advanced Business Writing strategies. Prioritise and allocate tasks effectively with honed Time Management abilities. Enhance interpersonal connections and understandings by interpreting body language cues and applying effective communication strategies. Why buy this Admin Support Assistant course? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Admin Support Assistant you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this Admin Support Assistant course for? Novices keen on forging a path in the domain of administrative functions. Existing administrative personnel with aspirations to broaden their expertise. Business owners desiring a deeper grasp on administrative procedures for optimised operations. Individuals on the job hunt, seeking an advantage in the corporate arena. Sector-shifters focusing on transitioning into administrative and support roles. Prerequisites This Admin Support Assistant was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Operations Coordinator: £24,000 - £36,000 Per Annum Receptionist (proficient in Telephone Etiquette): £18,000 - £26,000 Per Annum Business Communications Specialist: £30,000 - £45,000 Per Annum Workshop Facilitator (focusing on Body Language and Effective Communication): £27,000 - £39,000 Per Annum Meeting & Events Planner: £22,000 - £35,000 Per Annum   Course Curriculum Module 01: Personal Assistant Personal Assistant 01:23:00 Module 02: Admin Support Admin Support 01:54:00 Module 03: Administrative Management Administrative Management 01:00:00 Module 04: Organisational Skills Organisational Skills 01:16:00 Module 05: Telephone Etiquette Telephone Etiquette 01:07:00 Module 06: Business Writing Business Writing 01:24:00 Module 07: Time Management Time Management 01:09:00 Module 08: Body Language and Effective Communication Body Language and Effective Communication 01:23:00 Module 09: Meeting Management Meeting Management 01:24:00 Mock Exam Mock Exam - Admin Support Assistant 00:20:00 Final Exam Final Exam - Admin Support Assistant 00:20:00

Our extensive Call Centre & Customer Service Training course will help your call center workforce reach its full potential. Our 10-module programme covers all the essentials for providing great customer service, from learning the fundamentals to honing communication skills and creating goals. Develop your questioning skills, master phone etiquette, and improve your public speaking abilities. Equip yourself with the instruments required to succeed in the fast-paced field of customer service with an emphasis on pragmatism and benchmarking. Become a light of excellence for your call center by partnering with us. Key Features: CPD Certified Developed by Specialist Lifetime Access Throughout this course, participants will first gain an understanding of the core competencies and knowledge required for work in contact centres and customer service. The nuances of phone etiquette will then be covered in detail, enabling them to speak with professionalism and effectiveness when on the phone. Learners will explore different types of questions and how to respond to them appropriately, enhancing their ability to assist customers efficiently. They'll also learn techniques to speak confidently and skillfully, aiming to provide stellar customer service experiences. The curriculum emphasises key steps in handling customer interactions, setting achievable goals, and effectively closing conversations. Learners will gain insights into benchmarking performance and utilising various tools to support their customer service efforts effectively. Overall, this curriculum equips learners with the essential skills and knowledge needed to excel in call centre and customer service roles. Course Curriculum: Module 01: The Basics (I) Module 02: The Basics (II) Module 03: Phone Etiquette Module 04: Types of Questions Module 05: Speaking Like a Star Module 06: Key Steps Module 07: Goal Setting Module 08: Closing Module 09: Benchmarking Module 10: Tools Learning Outcomes: Understand fundamental principles of call centre and customer service operations. Master phone etiquette for effective communication in customer interactions. Develop skills to handle various types of customer inquiries confidently. Enhance verbal communication techniques to engage and assist customers effectively. Implement key steps and strategies to achieve customer service goals. Utilise benchmarking and tools for continuous improvement in service quality. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals aspiring for customer service or call centre roles. Professionals seeking to enhance customer communication and service skills. Job seekers aiming for entry-level positions in customer support. Anyone interested in understanding call centre operations and customer service. Individuals aiming to improve their communication skills in service-oriented roles. Career path Customer Service Representative Call Centre Operator Customer Support Assistant Helpdesk Support Agent Client Relationship Manager Sales Support Executive Certificates Digital certificate Digital certificate - Included Will be downloadable when all lectures have been completed.

This course delves into the dynamics of pressure and its impact on human psychology, behavior, and performance. It examines the relationship between stress and performance through the Inverted-U Theory and provides strategies to effectively manage pressure. Participants will explore techniques like Cognitive Behavioral Therapy (CBT) for stress management and enhance their communication and leadership skills under pressure. The course also addresses team resilience and work-related stress, as outlined by health and safety authorities. Learning Outcomes: Understand the concept of pressure and its effects on individuals. Analyze the psychological and behavioral responses to pressure. Explore the Inverted-U Theory to comprehend the stress-performance relationship. Develop coping strategies to manage pressure effectively. Learn about Cognitive Behavioral Therapy (CBT) as an approach to stress management. Enhance communication skills for effective interaction under pressure. Acquire leadership skills that thrive in high-pressure situations. Understand the significance of team resilience in handling pressure. Why buy this Performance Management Level 3?  Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Performance Management Level 3 you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Performance Management Level 3 course is ideal for Professionals at various organizational levels seeking to enhance their performance management skills. Managers and supervisors responsible for team productivity and well-being. Individuals aiming to improve their stress management techniques. HR professionals interested in fostering a positive work environment. Prerequisites This Performance Management Level 3 was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Performance Management Specialist - Average Salary: £35,000 - £45,000 per year. Human Resources Manager - Average Salary: £40,000 - £50,000 per year. Leadership Development Consultant - Average Salary: £45,000 - £55,000 per year. Organizational Psychologist - Average Salary: £50,000 - £60,000 per year. Learning and Development Manager - Average Salary: £40,000 - £50,000 per year. Course Curriculum Module 01: Understanding Pressure Understanding Pressure 00:11:00 Module 02: Understanding How Pressure Affects Our Psychology and Behaviour Understanding How Pressure Affects Our Psychology and Behavior 00:11:00 Module 03: The Relationship Between Stress and Performance: The Inverted-U Theory The Relationship Between Stress and Performance: The Inverted-U Theory 00:17:00 Module 04: Strategies to Cope With Pressure Strategies to Cope With Pressure 00:17:00 Module 05: Cognitive Behavioral Therapy (CBT) Cognitive Behavioral Therapy (CBT) 00:15:00 Module 06: Effective Communication Under Pressure: Part 1 Effective Communication Under Pressure: Part 1 00:29:00 Module 07: Effective Communication Under Pressure: Part 2 Effective Communication Under Pressure: Part 2 00:10:00 Module 08: Leadership Under Pressure Leadership Under Pressure 00:15:00 Module 09: Team Resilience to Work Under Pressure Team Resilience to Work Under Pressure 00:21:00 Module 10: Work Related Stress by HSA (Health and Safety Authority) & HSE (Health and Safety Executive) Work Related Stress by HSA and HSE 00:26:00 Assignment Assignment - Performance Management Level 3 00:00:00

In the face of escalating environmental challenges, the UK stands at a critical juncture, demanding a new breed of experts equipped to tackle the complex issues at hand. Our Diploma in Environmental Engineering - CPD Certified, offers a transformative journey into the heart of environmental stewardship. Dive into pressing concerns such as the recent surge in environmental incidents, and learn to engineer sustainable solutions that can reshape the landscape of tomorrow. This Diploma in Environmental Engineering - CPD Certified Bundle Consists of the following Premium courses: Course 01: Environmental Engineering Course 02: Environmental Law Course 03: Sustainable Energy, Development and Environmental Impacts Course 04: Environmental Health Course 05: Asbestos Awareness Course 06: Renewable Energy Course 07: Structural Geology, Tectonics & Rock Mechanics Course 08: Wildlife Rescue and Rehabilitation Course 09: Agricultural Science Course 10: Level 2 Certificate in Forestry Course 11: Carbon Literacy Project Certifications Course 12: Renewable Energy Engineering Course Course 13: Floristry & Plant Care Training Course 14: Water Treatment Level 2 Course 15: Diploma in Water Chemistry Course 16: Sustainable Energy Course 17: Town Planning Course 18: Biotechnology Course 19: Environmental Science and Climate Change Dynamics Course 20: Marine Biology Courses Online 10 Extraordinary Career Oriented courses that will assist you in reimagining your thriving techniques- Course 01: Effective Communication Skills Diploma Course 02: Business Networking Skills Course 03: Influencing and Negotiation Skills Course 04: Delegation Skills Training Course 05: Time Management Course 06: Leadership Skills Training Course 07: Decision Making and Critical Thinking Online Course Course 08: Emotional Intelligence and Social Management Diploma Course 09: Assertiveness Skills Course 10: Touch Typing Complete Training Diploma Learning Outcomes: Upon completion of this Diploma in Environmental Engineering - CPD Certified bundle, you should be able to: Analyse and address recent UK environmental challenges effectively. Apply sustainable energy principles to mitigate environmental impacts. Demonstrate proficiency in water treatment and chemistry practices. Implement wildlife rescue techniques with expertise and precision. Navigate the complexities of environmental law for informed decision-making. Integrate renewable energy engineering into practical, impactful solutions. This comprehensive course spans a spectrum of disciplines, from Environmental Law to Wildlife Rescue, providing a holistic understanding of the interconnected web of challenges our planet faces. Delve into the intricacies of Renewable Energy Engineering and Water Chemistry, preparing yourself for the frontline of environmental innovation. With certifications in the Carbon Literacy Project and hands-on training in Floristry and plant Care, you'll emerge not just as a graduate but as a catalyst for change. Join us in the pursuit of knowledge that transcends classrooms and ventures into the heart of environmental transformation. CPD 300 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Environmental enthusiasts aspiring to tackle real-world challenges. Professionals desiring a comprehensive understanding of environmental engineering. Individuals keen on integrating sustainability into diverse industries. Please Note: Studyhub is a Compliance Central approved resale partner for Quality Licence Scheme Endorsed courses. Requirements To participate in this Environmental Engineering course, all you need is - A smart device A secure internet connection And a keen interest in Environmental Engineering Career path Environmental Consultant: •40,000 - •50,000 Renewable Energy Engineer: •35,000 - •45,000 Wildlife Rehabilitation Specialist: •25,000 - •30,000 Water Quality Analyst: •28,000 - •35,000 Environmental Compliance Officer: •30,000 - •40,000 Town Planner: •35,000 - •45,000 Certificates CPD Accredited Certificate Digital certificate - Included CPD Accredited e-Certificate - Free CPD Accredited Hardcopy Certificate - Free Enrolment Letter - Free Student ID Card - Free