9175 Communication courses in Cardiff delivered On Demand

Quality Guarantee: Promising training excellence, satisfaction gurantee Accredited by CPD UK & Quality License Scheme Tutor Support: Unlimited support via email, till you complete the course Recognised Certification: Accepted by thousands of professional bodies Start Anytime: With 1 year access to the course materials Online Learning: Learn from anywhere, whenever you want This course will teach you the art of delivering exceptional customer service that leaves a lasting impact on your customers. From effective communication to problem-solving and building customer loyalty, this course equips you with the skills needed to exceed customer expectations. This course at a glance Accredited by CPD UK Endorsed by Quality Licence Scheme Understand what customer service is. Understand the importance of customer service. Discover the strategies required to serve your customers. Develop customer service skills. Learn to keep your customers satisfied with your service. Know how to make more money through customer retention. Learn to deal with difficult customers. Learn to avoid unhealthy customer service practices. Why Ultimate Customer Service Training Course right for you? This ultimate customer service training course online will help you gain a better understanding of what customer service is and how you can offer the best service to your customers. This comprehensive online course will also learn to enhance customer satisfaction and avoid unhealthy customer service practices. This one is the most popular customer service courses online level as it will introduce you to various strategies and techniques to keep your customers happy and help you practice the same. You will also learn to deal with difficult customers by taking this extensive online course. By the end of this course, you will understand what customer service is and its benefits for your customers. After taking this career advancement course, you will also be able to enhance your knowledge of customer service and take a step in the direction of becoming a confident customer service executive. Ultimate Customer Service Training Course Details Accredited by CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field.   The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. Course Curriculum Introduction WHY Customer Service Is CRITICAL to Your Business Good Isn't Good Enough We Are ALL in the 'Helping Field' Providing 'Concierge' Level of Service The 5 Tenets of TQM How to Boost Customer Satisfaction How to Avoid The 10 Deadly Sins of Customer Service! More Money $$$ - Through Customer Retention How Much is a Customer Worth? $$$ Do You Understand Your Customer Dealing With Difficult Customers 'LEAP' Into Customer Service Exceptional Phone Service WHY Customers Buy From YOU! $$$ Who should take this course? This comprehensive ultimate customer service training course online is suitable for anyone looking to improve their job prospects or aspiring to accelerate their career in this sector and want to gain in-depth knowledge of customer service. Entry Requirements There are no academic entry requirements for this ultimate customer service training course online, and it is open to students of all academic backgrounds. However, you are required to have a laptop/desktop/tablet or smartphone and a good internet connection. Assessment Method This ultimate customer service training course online assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner can grasp from each section. In the assessment pass mark is 60%. Certification Endorsed Certificate from Quality Licence Scheme After successfully passing the MCQ exam you will be eligible to order the Endorsed Certificate by Quality Licence Scheme. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees. There is a Quality Licence Scheme endorsement fee to obtain an endorsed certificate which is £65. Certificate of Achievement from Lead Academy After successfully passing the MCQ exam you will be eligible to order your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. Certificate can be obtained in PDF version at a cost of £12, and there is an additional fee to obtain a printed copy certificate which is £35. FAQs Is CPD a recognised qualification in the UK? CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD-certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Are QLS courses recognised? Although QLS courses are not subject to Ofqual regulation, they must adhere to an extremely high level that is set and regulated independently across the globe. A course that has been approved by the Quality Licence Scheme simply indicates that it has been examined and evaluated in terms of quality and fulfils the predetermined quality standards. When will I receive my certificate? For CPD accredited PDF certificate it will take 24 hours, however for the hardcopy CPD certificate takes 5-7 business days and for the Quality License Scheme certificate it will take 7-9 business days. Can I pay by invoice? Yes, you can pay via Invoice or Purchase Order, please contact us at info@lead-academy.org for invoice payment. Can I pay via instalment? Yes, you can pay via instalments at checkout. How to take online classes from home? Our platform provides easy and comfortable access for all learners; all you need is a stable internet connection and a device such as a laptop, desktop PC, tablet, or mobile phone. The learning site is accessible 24/7, allowing you to take the course at your own pace while relaxing in the privacy of your home or workplace. Does age matter in online learning? No, there is no age limit for online learning. Online learning is accessible to people of all ages and requires no age-specific criteria to pursue a course of interest. As opposed to degrees pursued at university, online courses are designed to break the barriers of age limitation that aim to limit the learner's ability to learn new things, diversify their skills, and expand their horizons. When I will get the login details for my course? After successfully purchasing the course, you will receive an email within 24 hours with the login details of your course. Kindly check your inbox, junk or spam folder, or you can contact our client success team via info@lead-academy.org

If you can give your dog the proper training then it'll listen to you forever and be your ideal pet, your friend and your ideal walking buddy. This Dog Training - Leash Training - Simple Dog Training Methods course is designed to teach you how you can give proper leash training to your dog. This course was made by expert Sharon Bolt, who was the featured trainer in BBC Documentary 'Britain's Most Embarrassing Pets'. Sharon has had a regular slot on BBC Radio since 2008 where she answers numerous listeners' doggy dilemmas and has been featured in over 40 local and national newspapers, magazines, television and radio stations. So, rest assured that this course is made by the expert and you're guaranteed a thorough training on this subject. Dogs often seem to dislike leashes and they pull on them constantly, chew the leash and zig-zag in front of you. And when you let them off the leash they don't come back on your command. All these things are annoying and could be dangerous for the dog. That is why we bring you this best-selling Dog Training - Leash Training - Simple Dog Training Methods course. It is one of the most comprehensive courses available on dog training. This is an amazing training program that'll quickly and easily teach you all the things you need to know to stop your dog from pulling on the leash. And you'll learn why your dog pulls the leash and seems bothered by it. You'll gain the skills needed to train your dog to listen to your command and come back to you when you command it to. You'll also learn many more things about dogs and how to train them properly.  So if you're a dog owner then this course is a must for you. Enrol Now! Course Highlights Learn simple, clear, concise communication and dog training methods that dogs love and that stops your dog from: Pulling on the leash Chewing the leash Zigzagging on the leash Coming back when it wants - it comes back when you call them instead. What you'll learn Learn what the walk really means to a dog and why it's vital that you get this area right. Easy and very successful techniques you can do before you leave the house that makes a remarkable difference to your walk. Calm, kind and confident methods you can do during the walk, when your dog pulls, that will give them the message they need to walk calmly by your side. How to stop your dog from 'zig-zagging' in front of you and pulling you to every lamp post and bush when walking. How to stop your dog from biting and chewing the lead when out. Learn simple and easy methods that will get your dog to come back when called when they are off the leash. Perform dog training methods that are easy to do and get quick results. Get your dog to pay attention to you and respond favourably to your commands. Obtain the knowledge and confidence needed in order to be your dog's pack leader, in a kind and gentle way, during the walk. Communicate to your dog in a language they understand. Have a pleasurable and enjoyable walk. Who is this Course for? This Dog Training - Leash Training - Simple Dog Training Methods course is perfect for  Any dog owner, regardless of experience, who likes the pack leader theory as well as using positive reinforcement techniques. If you want to learn how to be your dog's pack leader without having to shout at, hit or pin down your dog, then this course is for you. If you're a dog owner whose dog is constantly pulling on the leash and you want them to stop, or doesn't come back when it's off the leash, then this is the ideal course for you. If you want to train your dog to become the ideal pet, then this is the course for you. If you want to learn how to properly communicate with your dog, then this is the course for you. Requirements  Our Dog Training - Leash Training - Simple Dog Training Methods course is fully compatible with any kind of device. Whether you are using a Windows computer, Mac, smartphone or tablet, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time, without any kind of limitation. This course requires no qualifications and is ideal for you if you have a dog who pulls on the leash and doesn't come back when called when off the leash, or zigzags in front of you while walking on a leash. It's also ideal for anyone with a desire to learn more about dogs. Career Path You will be ready to enter the relevant job market after completing this course and will be equipped with the necessary knowledge and skills required to succeed in this sector. All of our courses are CPD and IAO accredited, so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. The Proof Is In The Pudding - This Is What People Say Why Getting 2, 8 Week Old Parson Terrier Puppies Changed My Life And My Career! FREE 00:03:00 What People Say Who've Used My Methods 00:01:00 Don't Take My Word For It - This Is What People Say! 00:01:00 This Could Be You Too! 00:15:00 Here's What You'll Get From This Course Here's What You'll Get From This Course 00:05:00 The Missing Link - Preparing For The Walk Why Preparing For The Walk Is Essential To Getting Great Results FAST! 00:10:00 This is Exactly How To Do It... 00:07:00 **Bonus Video ** Dog Frightened Of The Leash Question - Answered December 2015 00:09:00 The Walk How to Get Your Dog to Easily Walk by Your Side 00:09:00 This Video Shows You Exactly What To Do 00:06:00 Here's Another Method That Is Really Effective 00:04:00 Recall Training How to Teach Your Dog to Come Back When Off Leash - Why People Get This Wrong 00:08:00 Here's Step-By-Step How To Do It 00:04:00 Points To Remember When Your Dog Is Off Leash 00:02:00 Who's Walking Who? E-Book Here's an E-Book I've written about dog walking and recall training 00:30:00

Unlock the secrets to effective dog training with our Dog Behaviour Diploma. Learn advanced techniques in dog communication, manage aggression, and address common behavioral issues to become a confident dog trainer.

The KYC and Customer Identity Management Mini Bundle is your fast pass into financial services careers demanding expertise in KYC, Communication Skills, Negotiation Skills, Self Organisation, and Online Meeting Management. As businesses grow digitally, these skills are indispensable for staying hireable and effective. If you’re seeking roles that combine compliance with customer interaction, this bundle was created to get you noticed by employers—and hired. Description Financial services demand precision and professionalism. This mini bundle combines essential skills in KYC, Communication Skills, Negotiation Skills, Self Organisation, and Online Meeting Management to prepare you for modern workplace challenges. Understanding KYC is foundational, while strong Communication Skills and Negotiation Skills enable you to navigate client conversations effectively. Employers also value Self Organisation for managing compliance deadlines and workflows, and Online Meeting Management skills to excel in today’s remote and hybrid environments. Investing in all five skills in one bundle gives you a competitive edge employers seek. Don’t wait while others grab this opportunity to build a future-proof career. FAQ Who is this bundle aimed at? Professionals or newcomers wanting to specialize in financial services roles requiring KYC, Communication Skills, Negotiation Skills, Self Organisation, and Online Meeting Management. Will this bundle improve my remote working skills? Yes. With Online Meeting Management and Self Organisation, you’ll be well-prepared for digital and remote workflows alongside KYC, Communication Skills, and Negotiation Skills. Is this a limited time offer? Yes. Bundles combining KYC, Communication Skills, Negotiation Skills, Self Organisation, and Online Meeting Management won’t be available indefinitely. Secure your spot today.

The Community Health Nursing Mini Bundle offers a well-rounded blend of courses focused on core healthcare responsibilities and communication skills. Covering nursing, general healthcare, first aid, phlebotomy, and effective communication, this bundle is built for those who want clarity around support roles without needing a dictionary to get through the material. The content is practical in nature — but delivered in a purely online format. From understanding basic nursing routines to learning how to speak with care and precision, this bundle serves as a useful entry point into the world of community health roles. Learning Outcomes: Understand communication principles used in patient care settings. Study basic nursing duties in community or health support roles. Learn about healthcare structures and common support tasks. Gain insight into phlebotomy and blood collection awareness. Review emergency response basics through first aid training. Recognise respectful care methods and responsive communication. Who Is This Course For: Learners entering community or health care assistant roles. Individuals building knowledge for NHS or support positions. Aspiring phlebotomists seeking early insight and theory. People working in patient support or home care services. Adults interested in healthcare communication and care duties. Volunteers helping in local health or clinic settings. Nursing assistant candidates looking for basic preparation. Job seekers aiming for structured healthcare training online. Career Path: Community Health Assistant – £21,000 to £27,000 Phlebotomist – £22,000 to £28,000 Healthcare Support Worker – £20,000 to £26,000 Clinic Reception & Assistant – £21,000 to £25,000 Nursing Assistant – £21,000 to £30,000 Health Communication Assistant – £22,000 to £29,000

Discover insights, support, and resources for understanding and navigating the realms of Teaching Assistance (TA), Special Educational Needs (SEN), Autism, ADHD, and Dyslexia. Explore strategies, tips, and community discussions tailored to educators, parents, and individuals seeking to empower and advocate for diverse learning needs.

The Hairdressing and Barber Training and Certification course provides comprehensive training in the art of barbering, hair cutting, styling, and shampooing. Participants will acquire the necessary skills and techniques to become proficient barbers and hairdressers, enabling them to offer professional and high-quality services to their clients. Learning Outcomes: Develop a strong foundation in barbering, understanding the history and significance of barbering in the beauty industry. Master the art of hair cutting, learning various cutting techniques for different hair types and styles. Gain proficiency in hair styling, including blow-drying, curling, and straightening, to create diverse and trendy hairstyles. Learn proper hair washing and shampooing techniques, ensuring optimal hygiene and care for clients' hair and scalp. Understand different hair products and their application, guiding clients on the appropriate products for their hair type and needs. Acquire essential communication and customer service skills to effectively interact with clients and meet their hairstyle preferences. Familiarize with safety and sanitation practices, maintaining a clean and safe environment in the salon or barbershop. Learn how to manage and maintain barbering tools and equipment for optimal performance and longevity. Develop creativity and artistic flair to offer unique and personalized haircuts and styles that suit individual client preferences. Obtain a recognized certification in hairdressing and barbering, validating the skills and knowledge acquired throughout the course. Why buy this Hairdressing and Barber Training and Certification? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Hairdressing and Barber Training and Certification you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Hairdressing and Barber Training and Certification does not require you to have any prior qualifications or experience. You can just enrol and start learning.  Prerequisites This Hairdressing and Barber Training and Certification was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This Hairdressing and Barber Training and Certification is a great way for you to gain multiple skills from the comfort of your home. Course Curriculum Introduction to Barbering Who are Barbers 00:05:00 Anatomy of the skull 00:15:00 Hair Type 00:15:00 Face shapes, Characteristics & Style concepts 00:15:00 Tools of the Trade (Barbers) 00:30:00 Hair Salon Equipments & Furnitures 00:15:00 Code of Practices for Barbering Services 00:45:00 Safe Startup Guide for Barbers 00:35:00 Shaving 00:40:00 Hair Cutting Cutting the Hair 00:15:00 Cutting: Barber Skills & Techniques 00:15:00 Cutting hair - One length hair 00:15:00 Cutting hair - Uniform Layer 00:15:00 Cutting hair - Short graduation 00:15:00 Cutting hair - Long graduation 00:15:00 Cutting hair - Curly hair 00:15:00 Cutting hair - Fringes 00:15:00 Hair Styling About Of Hair Style 00:30:00 Check Out Your Face Shape 01:00:00 Choosing Your Style On Your Shape 01:00:00 Best Hairstyles For A Long Face 00:30:00 Best Hairstyles For A Square Face 00:30:00 Best Hairstyles For A Round Face 00:30:00 Best Hairstyles For A Heart Shaped Face 01:00:00 How To Love Your Style 00:30:00 Glossary of Cuts 00:05:00 Shampooing Shampooing 00:15:00 Mock Exam Mock Exam - Hairdressing and Barber Training and Certification 00:20:00 Final Exam Final Exam - Hairdressing and Barber Training and Certification 00:20:00

Bid Writing: Bid Writing Training Would you be interested in working as a bid writer? We have created the best Bid Writing: Bid Writing course for you, so you can brush up on the basics and start along the path to becoming an expert. This Bid Writing: Bid Writing course ensures a thorough comprehension of the subject by providing a thorough overview. The Bid Writing: Bid Writing Course will teach you how to organise, formulate, and organise your bids. Additionally, the proposal process, client comprehension, and presentation are taught in the Bid Writing: Bid Writing course. It is also beneficial to learn about cost, quality, pricing, and sales through the Bid Writing: Bid Writing Course. Join our Bid Writing: Bid Writing course to further your career and gain a thorough grasp of bid writing: bid writing. Main Course: Bid Writing Course Free Courses included with Bid Writing: Bid Writing Course Course 01: Business Writing Course Special Offers of this Bid Writing: Bid Writing Course: This Bid Writing: Bid Writing Course includes a FREE PDF Certificate. Lifetime access to this Bid Writing: Bid Writing Course Instant access to this Bid Writing: Bid Writing Course 24/7 Support Available to this Bid Writing: Bid Writing Course [ Note: Free PDF certificate as soon as completing the Bid Writing: Bid Writing Course] Bid Writing: Bid Writing Course Online This Bid Writing: Bid Writing Course consists of 12 modules. Course Curriculum of Bid Writing: Bid Writing Course Module 01: Bid Writing Module 02: Planning and Developing the Bid Module 03: Structured Approach to Writing Bids Module 04: Understanding the Proposal Module 05: Proposal Process of Bid Writing Module 06: Focusing on Clients and Customers Module 07: Finding Unique Selling Points Module 08: Estimation Method of Bid Writing Module 09: Costing and Pricing of Bid Writing Module 10: Quality Control (Editing) Module 11: Client Presentation Module 12: Templates for Proposal Building Assessment Method of Bid Writing: Bid Writing Course After completing Bid Writing: Bid Writing Course, you will get quizzes to assess your learning. You will do the later modules upon getting 60% marks on the quiz test. Apart from this, you do not need to sit for any other assessments. Certification of Bid Writing: Bid Writing Course After completing the Bid Writing: Bid Writing Course, you can instantly download your certificate for FREE. The hard copy of the certification will also be delivered to your doorstep via post, which will cost £13.99. Who is this course for? Bid Writing: Bid Writing Course Online Anyone who is interested in Bid Writing: Bid Writing should take the bid writing course. Requirements Bid Writing: Bid Writing Course Online To enrol in this Bid Writing: Bid Writing Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our Bid Writing: Bid Writing Course. Be energetic and self-motivated to complete our Bid Writing: Bid Writing Course. Basic computer Skill is required to complete our Bid Writing: Bid Writing Course. If you want to enrol in our Bid Writing: Bid Writing Course, you must be at least 15 years old. Career path Bid Writing: Bid Writing After completing the Bid Writing: Bid Writing course, you may be able to pursue interesting job options in a variety of bid writing-related sectors.

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Bid Writing: Bid Writing Course Do you want to work in bid writing as a career? We have created the perfect bid writing course for you to help you review the essentials of the craft and start down the path to becoming an expert. With its thorough review, this bid writing course guarantees a thorough comprehension of the subject. You will learn how to organise, organise, and create the bids through the Bid Writing Course. The proposal process, customer comprehension, and presentation are more lessons covered in the bid writing course. Learning about cost, quality, pricing, and sales is also beneficial by taking the bid writing course. Becoming a proficient bid writer by enrolling in our bid writing course will help you advance your profession. Learning Outcome of Bid Writing Course After completing this bid writing course, learners will know about: Bid writing, its planning and developing. The bid writing course teaches how to structure the bid writing. You can understand the proposal and process through the bid writing course. Our bid writing course also focuses on clients and customers. This bid writing course teaches how to find unique selling points. Estimation method, costing, pricing and quality control are part of this bid writing course. Client presentation is also involved in the bid writing course. Through this bid writing course, you can understand templates for proposal building. Special Offers of this Bid Writing: Bid Writing Course This Bid Writing: Bid Writing Course includes a FREE PDF Certificate. Lifetime access to this Bid Writing: Bid Writing Course Instant access to this Bid Writing: Bid Writing Course Get FREE Tutor Support to this Bid Writing: Bid Writing Course Bid Writing: Bid Writing Course Are you looking to pursue a career in bid writing? Our comprehensive Bid Writing: Bid Writing course is designed to equip you with the essential skills needed to excel in this field. Through our Bid Writing: Bid Writing course, you'll gain a deep understanding of how to structure, organize, and craft compelling bids. This Bid Writing: Bid Writing course covers everything from mastering the proposal process to understanding client needs and delivering impactful presentations. Plus, you'll enhance your knowledge of cost, quality, pricing, and sales, making this Bid Writing: Bid Writing course your key to success in the industry. Who is this course for? Bid Writing: Bid Writing Course For anyone interested in bid writing, the bid writing course is excellent for them. Requirements Bid Writing: Bid Writing Course To enrol in this Bid Writing: Bid Writing Course, students must fulfil the following requirements. To join in our Bid Writing: Bid Writing Course, you must have a strong command of the English language. To successfully complete our Bid Writing: Bid Writing Course, you must be vivacious and self driven. To complete our Bid Writing: Bid Writing Course, you must have a basic understanding of computers. A minimum age limit of 15 is required to enrol in this Bid Writing: Bid Writing Course. Career path Bid Writing: Bid Writing Course Successful completion of the bid writing course can lead to a variety of exciting employment prospects in bid writing-related industries.