8631 Communication courses in Cardiff delivered On Demand

Enrolling in the Effective Writing Skills Diploma Course equips individuals with the necessary tools to excel in modern communication. In today's world, where written communication is ubiquitous, mastering writing skills is imperative. This Writing course delves into the fundamentals of effective writing, covering various aspects such as the writing process, editing, and writing for diverse purposes. It not only enhances daily communication but also amplifies professional prospects. In the UK job market, employers value proficient writers who can articulate ideas clearly. With this diploma, job opportunities expand across sectors, from marketing to journalism, with salaries averaging at £30,000 annually. The demand for skilled writers is on the rise, with a notable increase of 15% in job postings requiring writing expertise. By honing these essential skills, individuals gain a competitive edge in the workforce, fostering success in both personal and professional endeavors. Key Features: CPD Certified Effective Writing Skills Course Free Certificate from Reed CIQ Approved Effective Writing Skills Course Developed by Specialist Lifetime Access Course Curriculum: Module 01: Introduction to Effective Writing Module 02: Essentials of Effective Writing Module 03: Writing Process Module 04: Writing for Different Purposes Module 05: Editing and Proofreading Module 06: Advanced Writing Learning Outcomes: Craft compelling intros using effective writing techniques for diverse audiences. Apply essential elements in writing, showcasing clarity, conciseness, and coherence. Execute a structured writing process, from ideation to final polished drafts. Tailor writing styles adeptly for various purposes, from informative to persuasive. Hone editing and proofreading skills, ensuring polished and error-free written communication. Elevate writing to an advanced level, demonstrating nuanced language and sophisticated expression. CPD 10 CPD hours / points Accredited by CPD Quality Standards Effective Writing Skills Diploma 1:27:54 1: Module 01: Introduction to Effective Writing Preview 08:47 2: Module 02: Essentials of Effective Writing 18:09 3: Module 03: Writing Process 18:18 4: Module 04: Writing for Different Purposes 17:23 5: Module 05: Editing and Proofreading 11:09 6: Module 06: Advanced Writing 13:08 7: CPD Certificate - Free 01:00 Who is this course for? This Effective Writing Skills Diploma course is accessible to anyone eager to learn more about this topic. Through this Writing course, you'll gain a solid understanding of Effective Writing Skills Diploma. Moreover, this course is ideal for: Aspiring Writers seeking fundamental and advanced writing proficiency. Communication Enthusiasts aiming to enhance their written expression skills. Students and Graduates wanting to refine their writing abilities. Professionals across industries keen on improving their communication through writing. Anyone desiring a comprehensive understanding of effective written communication. Requirements There are no requirements needed to enrol into this Effective Writing Skills Diploma course. We welcome individuals from all backgrounds and levels of experience to enrol into this Effective Writing Skills Diploma course. Career path After finishing this Effective Writing Skills Diploma course you will have multiple job opportunities waiting for you. Some of the following Job sectors of Effective Writing Skills Diploma are: Content Writer - £20K to 35K/year. Copywriter - £25K to 40K/year. Technical Writer - £30K to 45K/year. Editor - £25K to 40K/year. Communications Officer - £25K to 40K/year. Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

24 Hours Left! Don't Let Year-End Deals Slip Away - Enrol Now! Enhance your skills and boost your career prospects with our comprehensive Procurement Administrator Course. With a range of courses covering supply chain management, product management, quality management, import/export processing, operations and maintenance management, cost control process and management, transport and logistics management, warehouse safety training, and manual handling training, this bundle is designed to provide you with the knowledge and expertise needed to excel in the procurement field. The first course in this bundle is QLS-endorsed, and upon completion, you will receive a QLS hardcopy certificate for free, adding value to your credentials. In addition, the remaining 10 courses are CPD-QS accredited, ensuring that you receive high-quality training that is recognised by industry professionals. Learn how to streamline procurement processes, optimise supply chain operations, manage product portfolios, implement quality management systems, and ensure compliance with import/export regulations. Gain valuable insights into cost control, transportation, logistics, warehouse safety, and manual handling techniques. With relevant content, this course bundle will equip you with the skills needed to excel in the procurement field and meet the demands of the job market. With the current job market trends, the demand for qualified procurement administrators is on the rise. By completing this comprehensive course bundle, you will gain a competitive edge in the job market and enhance your career prospects. So, whether you are a beginner looking to enter the procurement field or an experienced professional looking to upskill, this course bundle is tailored for you. This Procurement Administrator Bundle Package includes: Course 01: Diploma in Procurement Administrator at QLS Level 5 10 Premium Additional CPD QS Accredited Courses - Course 01: Supply Chain Management Course Course 02: Product Management Course 03: Complete Quality Management Course 04: Import/Export Processing Course 05: Operations and Maintenance Manager Course 06: Cost Control Process and Management Course 07: Transport and Logistics Management Course 08: Warehouse Safety Training Course 09: Manual Handling Training Course 10: Complete Communication Skills Master Class Why Prefer This Procurement Administrator Bundle? You will receive a completely free certificate from the Quality Licence Scheme Option to purchase 10 additional certificates accredited by CPD Get a free Student ID Card - (£10 postal charges will be applicable for international delivery) Free assessments and immediate success results 24/7 Tutor Support After taking this Procurement Administrator bundle courses, you will be able to learn: Upon completion of the Procurement Administrator Course, you will be able to: Streamline procurement processes and optimise supply chain operations Manage product portfolios and implement quality management systems Ensure compliance with import/export regulations and manage transportation and logistics Implement cost control processes and manage warehouse safety Master manual handling techniques and best practices Understand the role of operations and maintenance management in procurement Enhance your skills in supply chain management and product management ***Curriculum breakdown of Procurement Administrator*** Module 01: Supply Chain Basics Module 02: Role of Procurement in an Organisation Module 03: The Purchasing Cycle Module 04: Purchasing Toolkits Module 05: Managing Competitive Bids Module 06: Quality Management Module 07: Supplier Relationship Management Module 08: Analysing and Reducing Risk in the Supply Chain Module 09: Improving Efficiency and Accuracy Module 10: Category Management Module 11: Inventory Management Module 12: E-Procurement Module 13: Communication Skills Module 14: Customer Service How is the Procurement Administrator Bundle Assessment Process? You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you successfully pass the exams. CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This comprehensive course bundle is ideal for: Beginners looking to enter the procurement field Procurement administrators looking to upskill and enhance their knowledge Supply chain professionals seeking to expand their skill set Product managers looking to gain insights into procurement processes Professionals working in logistics, transportation, and warehousing industries Career path This bundle will give you an edge in various professions, such as Procurement Administrator Supply Chain Manager Operations Manager Logistics Coordinator Warehouse Manager Product Manager Quality Control Manager According to industry statistics professionals in these roles can earn competitive salaries ranging from £30,000 to £70,000 per year, depending on their level of experience and expertise Certificates CPD QS Accredited Certificate Digital certificate - Included Upon successfully completing the Bundle, you will need to place an order to receive a PDF Certificate for each course within the bundle. These certificates serve as proof of your newly acquired skills, accredited by CPD QS. Also, the certificates are recognised throughout the UK and internationally. CPD QS Accredited Certificate Hard copy certificate - Included International students are subject to a £10 delivery fee for their orders, based on their location. Diploma in Procurement Administrator at QLS Level 5 Hard copy certificate - Included

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Office and Reception Management Certification It takes specific skills and an understanding of the dynamics of people, in order to efficiently run an office. This Office & Reception Management Certificate course is designed to provide an employee with those exact skills. Demonstrating organisational competence in this field opens doors to advancing an employee's career in the business. This programme consists of 18 modules, designed to provide an insight into what is expected from a person working in an office environment. The industry-approved certificate provides the employee with confidence-building skills, to enable them to move up in their career. What's Covered in the Course? The 18 modules cover both office management and interpersonal problem-solving skills, as well as providing insight into the way in which the employee tends to react in these situations. The office receptionist performs a vital role as the 'face of the business', creating a first impression that influences visitors' perceptions of the organisation's culture. Communication skills, teamwork and office administrative systems, basic financial management - managing petty cash and office supplies - are also included, as well as the planning and scheduling of meetings, minute-taking and report-writing. As the person in this position usually deals with colleagues at all levels of the organisation, it is important that they understand managerial issues and responsibilities. Performance management and appraisals, staff promotions, recruitment and selection and compliance with equal opportunities and diversity in the workplace legislation are all covered, together with the importance of good health and safety practices. The use - and abuse - of social media and its role in the office environment brings the learner up-to-date with the current thinking in this field. The team member will learn: How to handle staff and understand their performance; The legal side of various policies and health and safety; Communication; How to deal with customers and colleagues; Financial aspects: petty cash and office supplies; Office layouts; The art of delegation; Social media; How to handle meetings, including chairing them. What are the Benefits of the Course? There are a number of clear benefits of completing this Office & Reception Management certificate, including: A professional front-line receptionist improves the image of your business; The ability to study at the employee's pace and in the comfort of their own home; Easy internet-based access to study material on any device; Short, sharp, structured organisation of learning materials; Industry-approved certification.

Gain the skills and credentials to kickstart a successful career and learn from the experts with this step-by-step

Highlights of the Course Course Type: Self-paced online course Guided Learning Hours: 140 Accreditation: NCFE Qualification: Nationally Recognised Qualification Study Materials: High-Quality E-Learning Study Materials Certificate: Certificate upon passing the official exam Access: Lifetime Access Tutor Support- Personalised feedback on your all assignments Customer Support: 24/7 live chat available What you will learn from this course? Upon successful completion of this Level 4 Certificate in Education and Training, you will be able to: Understand the responsibilities and function of teaching in education and training Possess the capacity to maintain a safe and encouraging learning environment Learn about the relationships between teachers and other training and career professionals. Utilise initial and diagnostic evaluations to work with children to set individualized learning objectives Develop and incorporate inclusive education to meet the needs of the organisation as well as those outside of it. Engage in conversation with students and other learning professionals to promote learning Embrace the basic standards while facilitating inclusive teaching and learning, and learn how to use technology to accomplish inclusive teaching and learning Consider your own performance as you get ready for inclusive teaching and learning Implement a variety of assessment strategies to meet the requirements of different learners, and while grading pupils stick to the fundamentals Utilise your resources while delivering inclusive instruction and evaluation Level 4 Certificate in Education & Training Online This Level 4 Certificate in Education and Training is accredited by NCFE and regulated by Ofqual, making it a nationally recognised credential that will improve your CV and set you apart from the competition. You will gain knowledge about the duties and responsibilities as well as gain skills to evaluate potential learners, develop and implement a variety of teaching and learning strategies, and deliver instruction and training. Towards the end of this course, you'll acquire an extensive range of teaching abilities and expertise you need to establish a successful career in the education sector. Who is this Course for? The following individuals may benefit from this Level 4 Certificate in Education and Training: all types of trainers aspirant teachers teachers of all levels teacher trainers teachers wishing to improve their instructional abilities teachers wishing to enhance their employment prospects Whether you are a complete beginner or an aspiring professional, this course will provide you with the necessary skills and professional competence, and open your doors to a wide number of professions within your chosen sector. Eligibility Requirements This Level 4 Certificate in Education and Training has no academic prerequisites and is open to students from all academic disciplines.  Assessment Procedure Upon successful completion of this Level 4 Certificate in Education and Training, you will be evaluated by a series of assignments that the instructors of the course will internally construct and grade. This strategy will give students more confidence to ace the exam because it precisely represents the content taught in class and fits the teaching methodology being used. Pass" represents the qualification's overall grade Each item included in the qualification framework must be completed by the student For a student to pass a unit, they must demonstrate their understanding of each unit by achieving all of the listed learning outcomes and meeting all of the evaluation criteria Assignment Submission For each portion of the award, you are required to submit a number of short assignments. Assignments should incorporate theory and establish connections to actual workplace or classroom circumstances in order to convey pertinent arguments. These assignments will aid in your exploration and application of the entire teaching and learning cycle. If more work is needed, your instructor will offer feedback and the chance to resubmit assignments. Practical Teaching Assessment The practical assessments require you to provide written documentation of at least three actual classroom teaching sessions of an hour each. This does not include anything done as part of the Level 3 Award in Education and Training that was witnessed. A minimum of thirty minutes must pass between each observation. This witness evidence must be given by a teacher who possesses the necessary qualifications. In extraordinary circumstances, we may also set up a video link with your tutor to finish these observations. The three observations must be related to the following compulsory units: Delivering education and training (M/505/0122) Using resources for education and training (L/505/0127) Assessing learners in education and training (F/505/0125) No previous experience is required to enrol into this course. However, you must complete 30 hours of in-class teaching experience throughout the course of the program to receive your completion certificate. Your practical teaching demonstration will need to be observed by an expert witness who has a level 5 diploma in education and training. For an extra charge of £175 + VAT for 4 hours, if you'd prefer, we can assist you by providing an expert witness.  Advance Your Career This Level 4 Certificate in Education and Training will provide you with significant opportunities to enter the relevant job market and select your desired career path. Additionally, by showcasing these skills on your resume, you will be able to develop your career, face more competitors in your chosen sector, and increase your level of competition. Following the completion of this certification, you may pursue the following credentials:  Assessing Vocationally Related Achievement at Level 3 Assessing Vocational Achievement at the Level 3 Assessing Competence in the Workplace: Level 3 Award Certificate in Education and Training at Level 4 Advanced Practitioner Level 4 Certificate in Schools and Colleges Technology-Enabled Educators Level 4 Award Diploma in Education and Training at Level 5. If you are looking for a Level 3 Award in Education and Training, enrol into our affordable and highly informative course, which will open your door towards a wide range of opportunities within your chosen sector.  This Level 4 Certificate in Education and Training is accredited by NCFE and regulated by Ofqual. The National Council for Educational Awarding (NCFE) is a national educational awarding body that is well-known and respected throughout the world, which will improve your prospects of finding employment and showcase your professional growth. Course Curriculum Course Overview Course Overview - Level 4 Certificate in Education and Training 00:00:00 Sample Useful Documents Observation Recording Requirements 00:15:00 Sample Session Plan Pro-Forma 00:15:00 Sample Portfolio Building Record Sheets 00:15:00 Sample Graded Observation Pro-Forma 00:15:00 Preface Preface 00:18:00 Introduction Introduction 00:25:00 1. Reflecting, evaluating and improving your practice 1. Reflecting, evaluating and improving your practice 00:15:00 2. Professional roles and responsibilities 2. Professional roles and responsibilities 00:15:00 3. You and your learners mental health and emotional well-being 3. You and your learners mental health and emotional well-being 00:18:00 4. Learners and their needs 4. Learners and their needs 00:25:00 5. Assessment practices and processes 5. Assessment practices and processes 00:25:00 6. Communication 6. Communication 00:18:00 7. Inclusive learning environments 7. Inclusive learning environments 00:19:00 8. Planning and Delivery 8. Planning and Delivery 00:15:00 9. Teaching practice and observations 9. Teaching practice and observations 00:17:00 10. Progression routes 10. Progression routes 00:16:00 11. Study skills Glossary of acronyms Glossary of acronyms 00:18:00 Appendix Appendix 00:24:00 Answers to Activities Answers to Activities 00:15:00 Index Index 00:23:00 Assignment - Mandatory Units Assignment 1: Understanding Roles, Responsibilities and Relationships in Education and Training Assignment 1 - Understanding Roles, Responsibilities and Relationships in Education and Training 00:14:00 Assignment 2: Planning to Meet the Needs of Learners in Education and Training Assignment 2 - Planning to Meet the Needs of Learners in Education and Training 00:10:00 Assignment 3: Delivering Education and Training Assignment 3 - Delivering Education and Training 00:15:00 Assignment 4: Assessing Learners in Education and Training Assignment 4 - Assessing Learners in Education and Training 00:14:00 Assignment 5: Using Resources for Education and Training Assignment 5 - Using Resources for Education and Training 00:09:00 Assignment - Optional Units Assignment 6: Working with Individual Learners Assignment 6 - Working with Individual Learners 00:00:00 Feedback Feedback 00:00:00

In today's fast-paced and interconnected world, mastering Basic Telephone EtiquetteSkills is more crucial than ever. Telephone Etiquette ensures that every call you handle is professional, efficient, and courteous, which is essential in both daily life and your professional career. Learning Telephone Etiquette can significantly enhance your job prospects in the UK, where excellent communication skills are highly valued. In fact, mastering Telephone Etiquette can open doors to various roles in customer service, administration, and support, with average salaries ranging from £18,000 to £25,000 per year. The demand for professionals with strong Telephone Etiquette skills is on the rise, with the customer service sector growing by approximately 5% annually. By enrolling in this course, you will learn how to prepare for calls, handle difficult situations, and practice best Telephone Etiquette, making you an invaluable asset to any organization. Whether you're looking to improve your personal interactions or seeking career advancement, Telephone Etiquette is a skill that will set you apart. Key Features: CPD Certified Basic Telephone Etiquette Skills Course Free Certificate from Reed CIQ Approved Basic Telephone Etiquette Skills Course Developed by Specialist Lifetime Access Course Curriculum Module 01: Introduction to Telephone Skills Module 02: Preparing for the Call Module 03: Answering Calls Module 04: Conducting a Business Call Module 05: Handling Difficult Situations Module 06: Holding and Transferring Calls Module 07: Ending the Call Module 08: Telephone Etiquette for Customer Service Module 09: Best Practices of Telephone Etiquette Learning Outcomes: Cultivate confident call handling with strategic preparation techniques. Master the art of conducting seamless and impactful business conversations. Navigate and resolve challenging situations with poise and professionalism. Acquire proficiency in the seamless transfer of calls. Enhance your telephone etiquette to provide exceptional customer service. Apply best practices, setting yourself apart as a communication virtuoso. CPD 10 CPD hours / points Accredited by CPD Quality Standards Basic Telephone Etiquette Skills 1:51:23 1: Module 01: Introduction to Telephone Skills Preview 15:27 2: Module 02: Preparing for the Call 08:23 3: Module 03: Answering Calls 12:19 4: Module 04: Conducting a Business Call 11:26 5: Module 05: Handling Difficult Situations 09:24 6: Module 06: Holding and Transferring Calls 11:50 7: Module 07: Ending the Call 09:38 8: Module 08: Telephone Etiquette for Customer Service 19:58 9: Module 09: Best Practices of Telephone Etiquette 11:58 10: Leave A Review 01:00 Who is this course for? This Basic Telephone Etiquette Skills course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Basic Telephone Etiquette Skills. Moreover, this course is ideal for: Professionals seeking to refine their telephone communication skills. Customer service representatives aiming for excellence in phone interactions. Individuals aspiring to enhance their business communication finesse. Team members involved in call handling and transfers. Anyone looking to elevate their overall telephone communication competency. Requirements There are no requirements needed to enrol into this Basic Telephone Etiquette Skills course. We welcome individuals from all backgrounds and levels of experience to enrol into this Basic Telephone Etiquette Skills course. Career path After finishing this Basic Telephone Etiquette Skills course you will have multiple job opportunities waiting for you. Some of the following Job sectors of Basic Telephone Etiquette Skills are: Customer Service Representative - £18K to 25K/year. Receptionist - £16K to 22K/year. Office Administrator - £18K to 24K/year. Call Centre Operator - £17K to 23K/year. Telemarketer - £16K to 20K/year. Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

In today's fast-paced and interconnected world, mastering Basic Telephone EtiquetteSkills is more crucial than ever. Telephone Etiquette ensures that every call you handle is professional, efficient, and courteous, which is essential in both daily life and your professional career. Learning Telephone Etiquette can significantly enhance your job prospects in the UK, where excellent communication skills are highly valued. In fact, mastering Telephone Etiquette can open doors to various roles in customer service, administration, and support, with average salaries ranging from £18,000 to £25,000 per year. The demand for professionals with strong Telephone Etiquette skills is on the rise, with the customer service sector growing by approximately 5% annually. By enrolling in this course, you will learn how to prepare for calls, handle difficult situations, and practice best Telephone Etiquette, making you an invaluable asset to any organization. Whether you're looking to improve your personal interactions or seeking career advancement, Telephone Etiquette is a skill that will set you apart. Key Features: CPD Certified Basic Telephone Etiquette Skills Course Free Certificate from Reed CIQ Approved Basic Telephone Etiquette Skills Course Developed by Specialist Lifetime Access Course Curriculum Module 01: Introduction to Telephone Skills Module 02: Preparing for the Call Module 03: Answering Calls Module 04: Conducting a Business Call Module 05: Handling Difficult Situations Module 06: Holding and Transferring Calls Module 07: Ending the Call Module 08: Telephone Etiquette for Customer Service Module 09: Best Practices of Telephone Etiquette Learning Outcomes: Cultivate confident call handling with strategic preparation techniques. Master the art of conducting seamless and impactful business conversations. Navigate and resolve challenging situations with poise and professionalism. Acquire proficiency in the seamless transfer of calls. Enhance your telephone etiquette to provide exceptional customer service. Apply best practices, setting yourself apart as a communication virtuoso. CPD 10 CPD hours / points Accredited by CPD Quality Standards Basic Telephone Etiquette Skills 1:51:23 1: Module 01: Introduction to Telephone Skills Preview 15:27 2: Module 02: Preparing for the Call 08:23 3: Module 03: Answering Calls 12:19 4: Module 04: Conducting a Business Call 11:26 5: Module 05: Handling Difficult Situations 09:24 6: Module 06: Holding and Transferring Calls 11:50 7: Module 07: Ending the Call 09:38 8: Module 08: Telephone Etiquette for Customer Service 19:58 9: Module 09: Best Practices of Telephone Etiquette 11:58 10: Leave A Review 01:00 Who is this course for? This Basic Telephone Etiquette Skills course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Basic Telephone Etiquette Skills. Moreover, this course is ideal for: Professionals seeking to refine their telephone communication skills. Customer service representatives aiming for excellence in phone interactions. Individuals aspiring to enhance their business communication finesse. Team members involved in call handling and transfers. Anyone looking to elevate their overall telephone communication competency. Requirements There are no requirements needed to enrol into this Basic Telephone Etiquette Skills course. We welcome individuals from all backgrounds and levels of experience to enrol into this Basic Telephone Etiquette Skills course. Career path After finishing this Basic Telephone Etiquette Skills course you will have multiple job opportunities waiting for you. Some of the following Job sectors of Basic Telephone Etiquette Skills are: Customer Service Representative - £18K to 25K/year. Receptionist - £16K to 22K/year. Office Administrator - £18K to 24K/year. Call Centre Operator - £17K to 23K/year. Telemarketer - £16K to 20K/year. Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

***24 Hour Limited Time Flash Sale*** Level 7 Advanced Diploma in Office Skills & Administration - QLS Endorsed Admission Gifts FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter Think you have what it takes to be an office administrator? In the UK, administrative roles are crucial for various businesses, with an estimated 2.4 million people employed in this sector. Are you looking to develop the skills and knowledge to join this in-demand field? The Level 7 Advanced Diploma in Office Skills & Administration is meticulously designed to address the growing demand for versatile and skilled administrative professionals. Spanning an ambitious range of topics from foundational office skills to specialised areas such as Business Law and Agile Project Management, this diploma offers unparalleled breadth and depth. You will gain knowledge in Business Administration, learn critical Compliance and Facilities Management practices, and enhance your interpersonal skills through Confidence Building and Public Speaking courses. Each course is tailored to empower you with the tools needed to thrive in a fast-paced corporate environment, ensuring you are well-equipped to handle any administrative challenge. Course 01: Office Skills & Administration Diploma Course 02: Business Administration Course 03: Compliance Officer Training Level 3 Course 04: Agile Project Management Course 05: Diploma in Performance Management Course 06: Team Building & Management Diploma Course 07: Diploma in Employee Management Course 08: Diploma in Meeting Management Course 09: Business Management Course 10: Business Law Course 11: Legal Secretary Course 12: Facilities Management Certificate (FMC) Course 13: Level 3 Diploma in Business Etiquette Course 14: Confidence Building & Assertiveness Course 15: Level 3 Public Speaking Diploma Course Course 16: Ultimate Microsoft Excel For Business Bootcamp Course 17: Touch Typing Masterclass Course 18: Business Writing Course 19: Workplace Confidentiality Course 20: Diploma in Workplace Safety Position yourself as a top candidate in any administrative, legal, or management role by leveraging the diverse skills acquired from this extensive training program. By completing the course, you will not only enhance your resume but also broaden your professional capabilities. So, take the next step in your career development by enroling today and start transforming your professional future! Learning Outcomes of Office Skills & Administration course: Master comprehensive office administration and management skills. Apply agile project management techniques in dynamic environments. Develop effective team building and employee management strategies. Navigate business law and understand its application in corporate settings. Enhance communication skills through public speaking and business writing. Implement essential workplace safety and confidentiality practices. This Level 7 Advanced Diploma in Office Skills & Administration - QLS Endorsed course is endorsed by The Quality Licence Scheme and accredited by CPDQS (with 180 CPD points) to make your skill development & career progression more accessible than ever! Why Choose Our Office Skills & Administration Course? Get a Free QLS Endorsed Certificate upon completion of the course Get a Free Student ID Card with this training program The course is Affordable and Simple to understand Get Lifetime Access to the course materials The training program comes with 24/7 Tutor Support Take a step toward a brighter future with Office Skills & Administration! *** Course Curriculum *** Course 01: Level 7 Advanced Diploma in Office Skills & Administration Module 01: Personal Assistant Module 02: Admin Support Module 03: Administrative Management Module 04: Organisational Skills Module 05: Telephone Etiquette Module 06: Business Writing Module 07: Time Management Module 08: Body Language and Effective Communication Module 09: Meeting Management Module 10: Excel Basics Module 11: PowerPoint Basic Course 02: Business Administration Module 01: Business Administration Module 02: Management of Business Module 03: Functions, Nature and Levels of Management Module 04: Characteristics of Professional Managers Module 05: Business Process Management Module 06: Different Phases of Business Process Lifecycle Module 07: The Monitoring and Optimising Phase of Business Management Module 08: Project Management Module 09: Marketing, Sales and Negotiation Module 10: Leadership and Critical Thinking Module 11: Business Relationship and Change Management Module 12: Human Resource Management Module 13: Risk Management Module 14: Business Communications and Report Writing Module 15: Accounting and Financial Management Module 16: Payroll Management and Career Opportunity Course 03: Compliance Officer Training Level 3 Module 01 : Introduction to Compliance Module 02 : Compliance Management System Module 03 : Basic Elements of Effective Compliance Module 04 : Compliance Audit Module 05 : Compliance and Ethics Module 06 : Introduction to Risk and Basic Risk Types Module 07 : Further Risk Types Module 08 : Introduction to Risk Management Module 09 : Risk Management Process Module 10 : Risk Assessment and Risk Treatment Module 11 : Types of Risk Management =========>>>>> And 17 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*20 = £260) CPD Hard Copy Certificate: Free (For The First Course: Previously it was £29.99) QLS Endorsed Hard Copy Certificate: Free (For The Title Course: Previously it was £139) CPD 180 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for: Administrative professionals Aspiring managers Office administrators Compliance officers Secretary candidates Career changers Requirements You will not need any prior background or expertise to enrol in this Office Skills & Administration Course. Career path After completing this bundle, you are to start your career or begin the next phase of your career. Office Manager - £25,000 to £40,000 Business Administrator - £20,000 to £35,000 Compliance Officer - £30,000 to £50,000 Project Manager - £35,000 to £70,000 Legal Secretary - £18,000 to £30,000 Facilities Manager - £25,000 to £45,000 Certificates Advanced Diploma in Office Skills & Administration at QLS Level 7 Hard copy certificate - Included Show off Your New Skills with a Certificate of Completion After successfully completing the Level 7 Advanced Diploma in Office Skills & Administration - QLS Endorsed, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme and also you can order CPDQS Accredited Certificate that is recognised all over the UK and also internationally. The certificates will be home-delivered, completely free of cost. Please note that International students have to pay an additional £10 as a shipment fee. CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free.

Be balanced in your approach to delivering bad news. Deliver the information tactfully, balanced with directness or the 'meat' of the message. Understand how to use the sandwich approach in more sensitive matters: good news, bad news, good news. Think with your heart when delivering bad news. Your compassion will be appreciated. Learning Objectives Explain the pros and cons of direct and indirect communication, Apply three techniques for delivering bad news Target Audience Managers, Team Leaders, Young Professionals, Sales Professionals, Customer Service Teams