8746 Communication courses in Cardiff delivered On Demand

Unlock the power of proficient English communication with our Functional Skills English course. Elevate your speaking, listening, reading, and writing abilities to new heights. Designed to make you a confident and effective communicator, this course is your ultimate guide to mastering English skills at an advanced level.

Call escalation is including others in facilitating the resolution of a customer request. It may take place in person, on the phone, or through electronic communication. We will show you four steps in handling customer issues and call escalation. Learning Objectives Explain when call escalation is appropriate, Apply CORE™ steps for effectively facilitating an escalated call Target Audience Managers, Team Leaders, Young Professionals, Sales Professionals, Customer Service Teams

Master the art of Credit Control with our comprehensive course! Explore strategies for Financial Stability, Credit Management, Risk Assessment, and cutting-edge Technologies. Enhance your skills in Debt Management, Customer Communication, Compliance, and Financial Analysis. Join us to gain expertise and contribute to your organization's success in today's dynamic financial landscape.

The Level 7 Advanced Diploma in Business Development package is a fantastic option for enhancing your expertise and skills in the field of Business Development. This course is widely acclaimed as one of the most sought-after offerings for individuals looking to boost their knowledge in Business Development. Gain insights from industry experts through the Business Development package training. Enroll in this comprehensive course to access a carefully designed curriculum and propel your career in the field of Business Development. The program intricately explores the concept of Business Development, emphasizing its importance throughout. Dive into the strategic nuances of Retail Pricing, refine your negotiation skills, and become proficient in the art of impactful communication. This Business Development course serves as your entry into a domain where theoretical brilliance aligns seamlessly with the ever-evolving pulse of contemporary business dynamics. Level 7 Advanced Diploma in Business Development Course Learning Outcomes: Learn the craft of business development's strategic analysis and product scope. Gain expertise in purchasing management and efficient procurement. Develop sophisticated conflict and talent management skills. Develop your knowledge of quality control and retail pricing in Business Development. Show that you have a thorough understanding of the many kinds of marketing that are commonly used. Develop a strategic way of thinking in order to control risks and recover from them in corporate operations. Level 7 Advanced Diploma in Business Development Module 01: Business Development and Succession Planning Module 02: Process Management Module 03: Supply Chain Management Module 04: Planning & Forecasting Operations Module 05: Procurement & Purchasing Management Module 06: Project Management Module 07: Retail Pricing Module 08: Business Analysis Planning and Monitoring Module 09: Strategic Analysis and Product Scope Module 10: Quality Management Module 11: Management Skills for Leading Your Team Module 12: Selling in Multiple Channels Module 13: Representing Your Boss and Company Module 14: Preparing for Brainstorming Module 15: Generating Solutions (I) Module 16: Generating Solutions (II) Module 17: Analyzing Solutions Module 18: Selecting a Solution Module 19: Negotiation Techniques Module 20: Communication Skills Module 21: Skills of an Effective Administrator Module 22: What is Marketing? Module 23: Common Marketing Types (I) Module 24: Common Marketing Types (II) Module 25: Conflict Management Module 26: Talent Management Module 27: Time Management Module 28: Managing Risk and Recovery Module 29: Business Etiquette Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Learners will be able to achieve an endorsed certificate after completing the course as proof of their achievement. You can order the endorsed certificate for Free to be delivered to your home by post. For international students, there is an additional postage charge of £10. Endorsement The Quality Licence Scheme (QLS) has endorsed this course for its high-quality, non-regulated provision and training programmes. The QLS is a UK-based organisation that sets standards for non-regulated training and learning. This endorsement means that the course has been reviewed and approved by the QLS and meets the highest quality standards. Who is this course for? Level 7 Advanced Diploma in Business Development Business Development Strategist Supply Chain Analyst Procurement Manager Project Management Specialist Retail Pricing Analyst Business Analyst Requirements Level 7 Advanced Diploma in Business Development To enrol in this Level 7 Advanced Diploma in Business Development, Purchasing & Procurement course, all you need is a basic understanding of the English Language and an internet connection. Career path Business Development Coordinator: Average Salary: £25,000 to £40,000 per year Sales Executive: Average Salary: £20,000 to £45,000 per year (with commission) Marketing Specialist - Business Development: Average Salary: £28,000 to £50,000 per year Client Relationship Manager: Average Salary: £30,000 to £55,000 per year Market Research Analyst: Average Salary: £25,000 to £45,000 per year Certificates CPD Accredited PDF Certificate Digital certificate - Included QLS Endorsed Hard Copy Certificate Hard copy certificate - Included CPD Accredited Hard Copy Certificate Hard copy certificate - £9.99 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

This exclusive Language and Speech Therapy Course provides learners with a comprehensive overview of the role of a Speech and Language Therapist, equipping you with the essential skills to advance your career. It includes speech science, speech anatomy, and the characteristics of speech in detail. This course will teach you how Speech and Language Therapists help children and adults with speech and language disorders, including swallowing, eating, and drinking issues. It covers the fundamentals of the speech chain model and walks you through the key stages of literacy and language development. This course includes case studies and practical exercises that will teach you how to assess your clients' needs, set long-term goals, and support them every step of the way to recovery using a variety of communication techniques. In addition, you will gain in-demand professional skills that will help you start your career successfully. Learning Objectives After completing this Language and Speech Therapy course, the learner will be able to: Understand the fundamentals of Speech & Language Therapy. Understand the study of communication. Explain components of normal speech, language & voice and communication disorders. Understand eating, drinking and swallowing disorders. Understand the speech & language therapy process. Why Choose Language & Speech Therapy Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Language & Speech Therapy Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the Language and Speech Therapy course. [ Note: Free PDF certificate as soon as completing the course] Course Curriculum of- *** Language & Speech Therapy *** Module 1: Speech & Language Therapy The Role of the Speech & Language Therapist The History of Speech & Language Therapy Practice The Speech and Language Therapy process The Role of The Speech and Language Therapy Assistant in Current Healthcare Practice The Scope of Practice of Speech & Language Therapy Summary Module 2: Study of Communication The Role of Interpersonal Communication The Components of Communication - Physical, Sensory, Cognitive, Perceptual, Interpersonal and Intrapersonal Communication Impairment or Disorder on the Individual How An Individual Interacts with Their Environment? And Many More... Module 3: Components of Normal Speech, Language & Voice and Communication Disorders Key Components of Speech, Language and Voice The Process of Normal Speech and Language Acquisition Effective Conversational Skills The Different Types of Impairments/Disorders of Normal Speech, Language and Voice And Many More... Module 4: Eating, Drinking and Swallowing Disorders Key Components of Eating, Drinking and Swallowing The Process of Normal Eating, Drinking and Swallowing Acquisition The Different Types of Difficulties of Eating, Drinking and Swallowing And Many More... Assessment Method After completing each module of the Language and Speech Therapy Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this Language and Speech Therapy course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This Language & Speech Therapy course is for anyone who wants to: Gain the skills needed to work in the teaching and childcare profession. Improve their speech therapy and language therapy skills. Make a career change and explore new career opportunities. Gain a formal, accredited qualification to improve their career opportunities. Requirements There are no specific requirements for this Language & Speech Therapy course because it does not require any advanced knowledge or skills. Career path Compete High provides the most expedient path to learning about Language & Speech Therapy, as well as the opportunity to practice your skills in a corporate setting. Certificates Certificate of completion Digital certificate - Included

This Diploma in Team Management at QLS Level 5 course is endorsed by The Quality Licence Scheme and accredited by CPDQS (with 150 CPD points) to make your skill development & career progression more accessible than ever! As multinational organisations are shifting to a more flat, group-based structure, employers must find out how to mix full-time operational tasks with leadership and managerial roles. People who desire to be or are currently in positions of leadership in any organisation would benefit significantly from comprehensively designed Team Management at QLS Level 5 course. The purpose of this Team Management course is to provide students with the fundamental information required to manage and encourage high-performing teams successfully. It also includes talent management, succession planning, and risk management approaches. It will help you to improve your organisational, communication, negotiation, and conflict management abilities. You will also learn about motivating team members as a part of leadership, as well as dispute resolution and coping with office politics. This Team Management course will also teach you the fundamentals of managing virtual teams. Working in team management is a fascinating job. This career pays well and has several prospects for advancement in the United Kingdom. So, do not sell yourself short. Instead, enrol in our complete package of Team Management at QLS Level 5 course to establish a successful career in management. Upon completion of the Team Management at QLS Level 5 course, you will be able to, Understand how to define a team. Improve your management and leadership skills. Learn to build high-performing teams. Get an overview of talent management, stress management, and mental health. Determine the methods of negotiation techniques. Know the steps of managing time effectively. Recognise the importance of the risk management process. Learn the key fundamentals of managing virtual teams. Why Prefer This Team Management at QLS Level 5 Course? Opportunity to earn a certificate endorsed by the Quality Licence Scheme & another accredited by CPDQS which is completely free. Get a free student ID card! (£10 postal charge will be applicable for international delivery) Innovative and engaging content. Free assessments 24/7 tutor support. Take a step toward a brighter future! *** Course Curriculum *** Here is the curriculum breakdown of the Team Management at QLS Level 5 course: Module 01: Defining Team Module 02: Understanding Management and Leadership Module 03: Building High Performing Teams Module 04: Motivating Team Members Module 05: Talent Management Module 06: Stress Management and Mental Health Module 07: Succession Planning Module 08: Communication Skills Module 09: Negotiation Techniques Module 10: Managing Change Module 11: Managing Time Module 12: Managing Conflict Module 13: Risk Management Process Module 14: Managing Virtual Teams Assessment Process You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you have completed all of the Diploma in Team Management at QLS Level 5 exams. CPD 150 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Team leaders and managers HR professionals Business owners and entrepreneurs Project managers Anyone interested in improving their team management skills Requirements No prior background or expertise is required. Career path This Team Management at QLS Level 5 course is designed uniquely to benefit the following careers. Team Manager (average salary £40,000) HR Manager (average salary £45,000) Project Manager (average salary £47,000) Business Development Manager (average salary £35,000) Operations Manager (average salary £42,000) Virtual Team Manager (average salary £40,000) Certificates Certificate of completion Digital certificate - Included Diploma in Team Management at QLS Level 5 Hard copy certificate - Included Show off Your New Skills with a Certificate of Completion After successfully completing the Diploma in Team Management at QLS Level 5, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme andalso you can order CPDQS Accredited Certificate that is recognised all over the UK and also internationally. The certificates will be home-delivered, completely free of cost.

Course overview We often start a workday with a plan but find ourselves distracted while working. Sometimes, we fail to take back control of time which decreases productivity. If you wish to overcome such issues, take the Advanced Business Productivity Training Course and discover the secret to exceptional business productivity. This Advanced Business Productivity Training Course will guide you in every possible way to help you make the most out of your workday. You will get excellent training on productivity, project management, teamwork, and communication. You will identify what factors can cause productivity to fall and how to overcome them for business growth. You will be able to form productive teams and take all necessary steps to ensure the success of your business.  Enroll right now and elevate your business to the next level! Learning outcomes Identify what factors increase business productivity Determine the causes of low productivity and their impact on business growth Be able to improve staff involvement Gain the skills in project management Understand the importance of communication in business Learn how to improve team efficiency Who Is This Course For? This Advanced Business Productivity Training Course is highly beneficial for anyone interested in learning the excellent techniques to drive business productivity. The skills gained from this training will provide excellent opportunities for career advancement.  Entry Requirement This course is available to all learners of all academic backgrounds. Learners should be aged 16 or over. Good understanding of English language, numeracy and ICT skills are required to take this course. Certification After you have successfully completed the course, you will obtain an Accredited Certificate of Achievement. And, you will also receive a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy for £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why Choose Us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos and materials from the industry-leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; United Kingdom & internationally recognized accredited qualification; Access to course content on mobile, tablet and desktop from anywhere, anytime; Substantial career advancement opportunities; 24/7 student support via email. Career Path The Advanced Business Productivity Training Course provides essential skills that will make you more effective in your role. It would be beneficial for any related profession in the industry, such as: Leader Manager Team Leader Module 01: Introduction Prof. Paul Course Intro 00:03:00 Module 02: Productivity Training Productivity Part 1 00:12:00 Productivity Part 2 00:12:00 Productivity Part 3 00:13:00 Module 03: Project Management Training Project Management Part 1 00:15:00 Project Management Part 2 00:17:00 Module 04: Teamwork Training Teamwork Stats & Beginning Concepts 00:09:00 Teamwork - Part 1 00:09:00 Teamwork - Part 2 00:09:00 Teamwork - Part 3 00:13:00 Module 05: Communication Training Communication Stats & Beginning Concepts 00:09:00 Communication - Part 1 00:09:00 Communication - Part 2 00:09:00 Communication - Part 3 00:09:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Client Care Certification Each business needs a strong client interface. Regardless of whether you have workers occupied with direct deals or a little office managing client enquiries, client collaboration, care and administration is crucial to an association's prosperity. Seeing how to convey brilliant client care is as critical to a call place specialist as a dental secretary. This short course gives a fantastic general prologue to client care, which is reasonable for any industry. It is ideal for section level representatives, just as more experienced laborers, who might be perceiving changes in the manner by which they need to manage clients. It very well may be of advantage running close by an association's own enlistment and instructional classes, just as an independent course. The course is educated in 5 modules: 'Presentation', 'Client drove approach', 'Initial feelings', 'Viable Communication' and 'Dealing with Complaints'. What's Covered in the Course? Enlisted workers will cover the accompanying points: What client care is and why it's so imperative to the two clients and the accomplishment of the business; Manners by which to gauge the experience of the client, so the data can be utilized for future achievement or to recognize changes that should be made; Instructions to utilize a client drove approach in the working environment, to help both the business and the client; Step by step instructions to offset amicable assistance with viable help, during every association with a client; The most effective method to be gracious and kind to each client; The most effective method to deal with the troublesome and fierce client; The estimation of initial feelings and how to make them; The most effective method to create and utilize undivided attention abilities with each client, for a positive encounter, each time there is a communication; Instructions to complete each collaboration with a client in a positive manner; Step by step instructions to successfully deal with grievances and achieve a positive goal that benefits both the client and the business. What are the Benefits of the Course? The colleague gets a thorough prologue to the critical parts of client care and administration; Client care is made uniform across your association, for all representatives who acquire the affirmation; A far reaching schedule is conveyed in a brief timeframe, with clear advantages to both the representative and the business; Representatives can concentrate deftly, close by work, through any web empowered gadget.

🌟 Unlock Your Confidence Potential with 'Head High with Confidence Training' 🌟   Are you tired of self-doubt holding you back from achieving your dreams? Do you wish you could walk into any room with your head held high, radiating confidence and self-assurance? It's time to transform your life with our revolutionary online course - 'Head High with Confidence Training.'   🚀 What You'll Gain:   ✨ Unshakeable Confidence: Say goodbye to self-doubt and hello to unwavering confidence. Our expertly crafted modules will empower you to embrace your strengths and showcase your best self in any situation.   🔥 Effective Communication Skills: Learn the art of persuasive and impactful communication. Whether it's public speaking, networking, or day-to-day interactions, you'll master the techniques to leave a lasting impression.   💼 Career Advancement: Elevate your professional life by projecting confidence in interviews, meetings, and presentations. Watch as doors open and opportunities abound when you exude assurance and competence.   👥 Social Mastery: Build meaningful connections effortlessly. From networking events to social gatherings, you'll acquire the skills to engage authentically and make a lasting positive impact on those around you.   🎓 Course Highlights:   🌐 Online Accessibility: Learn at your own pace, anytime, anywhere. Our user-friendly platform ensures a seamless learning experience tailored to your schedule.   📚 Comprehensive Modules: From mastering body language to overcoming imposter syndrome, our modules cover a wide range of topics designed to address every facet of confidence-building.   🧑‍🤝‍🧑 Community Support: Join a community of like-minded individuals on a similar journey. Share insights, challenges, and successes with a supportive network that understands and encourages your growth.   🏆 Expert Guidance: Benefit from the expertise of seasoned professionals in the fields of psychology, communication, and personal development. Our instructors are dedicated to your success.   🎁 Limited-Time Offer: Enroll now to take advantage of our exclusive launch offer! The first 100 students receive a bonus module on 'Mindset Mastery' to supercharge your confidence journey.   👉 Don't let another opportunity pass you by. Invest in yourself, and join the ranks of those who walk through life with their heads held high. Enroll in 'Head High with Confidence Training' today!     Course Curriculum

Free QLS Endorsed Level 7 Certificate | 11-in-1 Bundle | Free Certificates | 140 CPD Points | Installment Payment