Master the art of negotiation and become a confident, effective sales professional with our Sales Negotiation Skills Course. Designed for anyone looking to improve their ability to close deals and handle objections with ease, this course provides all the essential techniques for negotiating successfully. Whether you're a seasoned sales expert or just starting out, you’ll learn how to approach any negotiation with a calm, strategic mindset, enhancing your ability to reach mutually beneficial agreements. We focus on the critical elements of negotiation, such as understanding your counterpart's needs, managing conflicts, and building rapport that can lead to long-term business relationships. Throughout the course, you'll gain valuable insights into recognising negotiation dynamics and how to adjust your approach to meet different scenarios. With this knowledge, you'll be prepared to overcome challenges, avoid common pitfalls, and achieve results that align with your goals. From understanding the psychology of negotiation to refining your communication skills, this course equips you with everything you need to tackle negotiations head-on, leaving a lasting impact in your sales career. Step into a world where every conversation can lead to a successful outcome. Key Features of the Sales Negotiation Skills Course : Instant e-certificate and hard copy dispatch by next working day Fully online, interactive course with audio voiceover Developed by qualified professionals in the field Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases *** Additional Gifts *** Free Life coaching Course *** (Offer Ends Soon) *** Course Curriculum The detailed curriculum outline of our Sales Negotiation Skills course is as follows: ***Sales Negotiation Skills*** Sales Part Module 01: Understanding the Talk Module 02: Getting Prepared to Make the Call Module 03: Creative Openings Module 04: Making Your Pitch Module 05: Handling Objections Module 06: Sealing the Deal Module 07: Following Up Module 08: Setting Goals Module 09: Managing Your Data Module 10: Using a Prospect Board Marketing Part Module 01: What is Marketing? Module 02: Common Marketing Types (I) Module 03: Common Marketing Types (II) Module 04: The Marketing Mix Module 05: Communicating the Right Way Module 06: Customer Communications Module 07: Marketing Goals Module 08: The Marketing Funnel Module 09: Marketing Mistakes (I) Module 10: Marketing Mistakes (II) Accreditation All of our courses, including this courses, are fully accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification Once you've successfully completed your courses, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our certifications have no expiry dates, although we do recommend that you renew them every 12 months. Assessment At the end of the course, there will be an online assessment, which you will need to pass to complete the course. Answers are marked instantly and automatically, allowing you to know straight away whether you have passed. If you haven't, there's no limit on the number of times you can take the final exam. All this is included in the one-time fee you paid for the course itself. Who is this course for? Anyone with a knack for learning new skills can take this courses. While this comprehensive training is popular for preparing people for job opportunities in the relevant fields, it also helps to advance your career for promotions. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the hard copy certificates for Free! The delivery charge of the hard copy certificate inside the UK is £3.99 each.
Want to land interviews faster, impress employers instantly, and climb the ladder quicker? The Microsoft Office Specialist (MOS) Mini Bundle equips you with the digital essentials every office, agency, and department looks for. From MS Word and MS Excel to MS PowerPoint, Google DataStudio, and data entry—this is the digital fluency bundle that moves CVs from inbox to interview. Mastery of MS Word, MS Excel, MS PowerPoint, Google DataStudio, and data entry isn’t optional anymore—it’s expected. This bundle arms you with the digital tools employers trust, from admin to analytics, presentation to planning. Job-ready, cost-effective, and career-focused. Description There’s no such thing as a “basic” office job anymore. Employers demand professionals who can wield MS Word, MS Excel, MS PowerPoint, Google DataStudio, and data entry tools with ease and accuracy. The MOS Mini Bundle prepares you to meet that demand—and outshine the competition. MS Word gives you document dominance. MS Excel turns you into a spreadsheet strategist. MS PowerPoint lets you present like a pro. Google DataStudio empowers you with data visuals, while data entry precision proves you're fast, focused, and detail-oriented. Together, they make your CV impossible to overlook. Every admin, HR, finance, marketing, or analyst role expects MS Word, MS Excel, and MS PowerPoint proficiency. But throw in Google DataStudio and data entry experience? You’re not just qualified—you’re indispensable. Don’t let this opportunity expire while others land the jobs you deserve. Grab the MOS Mini Bundle now, and make yourself the candidate employers hope to find. FAQ Q: What kind of roles is this bundle suited for? A: Administrative Assistant, Office Manager, Data Analyst, Executive Assistant, Marketing Support, and more—any role requiring MS Word, MS Excel, MS PowerPoint, Google DataStudio, or data entry. Q: Is this bundle beginner-friendly? A: Yes. Even if you're starting fresh, this bundle helps you become confident in MS Word, MS Excel, MS PowerPoint, Google DataStudio, and data entry. Q: Why is Google DataStudio included with Microsoft tools? A: It’s a popular cloud-based analytics platform, often used alongside MS Excel and MS PowerPoint in data-driven roles. Q: Will this help in remote and hybrid work? A: Absolutely. MS Word, MS Excel, MS PowerPoint, Google DataStudio, and data entry are essential for digital communication and reporting in any environment. Q: Is it worth the investment? A: Yes—you're gaining professional fluency in five of the most commonly required digital skills for a single, budget-friendly price.
The Diary Management & Minute Taking Course is designed to sharpen your organisational and communication skills, helping you master the art of efficient scheduling and precise documentation. Starting with the essentials of diary management, this course guides you through note-taking methods, effective scheduling techniques, and time optimisation strategies. You’ll also explore popular note-taking and diary management software, equipping you to handle your workload with greater clarity and control. Whether managing busy calendars or tracking important tasks, this course offers tools and tips to help you stay organised and on top of your responsibilities. The minute taking section focuses on producing clear, accurate meeting records with confidence. You’ll learn how to prepare for meetings, understand meeting structures, and capture key decisions and actions effectively. The course covers the vital roles and responsibilities of a minute taker, along with useful tips and technological aids to streamline the process. By the end, you’ll be able to confidently produce minutes that reflect discussions clearly and support smooth team communication. Perfect for professionals aiming to improve their administrative efficiency and contribute meaningfully to organisational success. Diary Management & Minute Taking Combo Training Included: Course 01: Diary Management Course 02: Minute Taking Course Key Features CPD Accredited Diary Management & Minute Taking courses Instant 2 PDF certificate Fully online, interactive Diary Management & Minute Taking course with audio voiceover Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Enrol now in this Diary Management & Minute Taking course to excel! To become successful in your profession, you must have a specific set of skills to succeed in today's competitive world. In this in-depth Diary Management & Minute Taking training course, you will develop the most in-demand skills to kickstart your career, as well as upgrade your existing knowledge & skills. The curriculum of the Diary Management & Minute Taking course has been designed by experts with years of experience behind them which is extremely dynamic and well-paced to help you understand the subject matter with ease. Curriculum Course 01: Diary Management Module 01: Introduction to Diary Management Module 02: Taking and Organising Notes Module 03: Scheduling and Time Optimisation Module 04: Keeping Track of Tasks Module 05: Note-Taking Programs Module 06: Diary Management Programs Module 07: Diary Management Tricks and Optimisation Course 02: Minute Taking Course Module 01: Introduction to Minute Writing Module 02: Preparation for Minute Taking Module 03: The Meeting Structure Module 04: Minute Meeting, Decision and Action Module 05: Roles and Responsibility of Minute Taker Module 06: Tips for Minute Taking Module 07: Technology in Minute Taking Module 08: Building Confidence Accreditation All of our courses are fully accredited, including this Diary Management & Minute Taking course, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification Once you've successfully completed your Diary Management & Minute Taking course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). CPD 20 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is ideal for all employees or anyone who genuinely wishes to learn more about Diary Management & Minute Taking basics. Requirements No prior degree or experience is required to enrol in this course. Certificates Hard copy certificate Hard copy certificate - Included You will get the hard copy certificates for Free! The delivery charge of the hard copy certificate inside the UK is £3.99 each. Certificate of completion Digital certificate - Included
In any construction or industrial environment, safety is never optional—it’s a necessity. The Site Safety Management course is designed to offer a clear, structured understanding of health and safety principles, legal responsibilities, and risk management strategies within construction and site operations. From risk assessment protocols to emergency planning, this course walks you through the vital knowledge every site manager, supervisor, or health and safety coordinator needs to uphold safety standards and reduce hazards. Through a wide range of modules, this course covers essential areas including health and safety legislation, communication protocols on site, managing electrical risks, working at height, and confined space procedures. Whether you're looking to build foundational knowledge or reinforce existing awareness, this course offers valuable insight into what safe site operations should look like—without the filler. It’s tailored for those seeking structured guidance to ensure health and safety practices are not only met, but consistently applied in a modern work environment. Key Benefits Accredited by CPD Instant e-certificate Fully online, interactive course Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Curriculum Module 1: Health and Safety at Work and the Laws Module 2: Site Management Module 3: Risk and Value Management Module 4: Communications, Information and Documentation of Construction Module 5: Health and Safety in Construction Management Module 6: Managing for Health and Safety Module 7: Introduction and Basics Module 8: Safety Precautions Module 9: Electrical Incidents Module 10: Reducing and Controlling Risks Module 11: Introduction, Regulations and Duties Module 12: Assessment and Prevention of the Risks Module 13: Work at Height Equipment Module 14: Working in Confined Spaces and the Laws Module 15: Risk Assessment Module 16: Control Measures Module 17: Emergency Procedures Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%. Certificate Once you've successfully completed your course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our certifications have no expiry dates, although we do recommend that you renew them every 12 months. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Site Safety Management training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Site Safety Management training. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included
Site Safety Management is a vital training course designed to equip professionals with essential knowledge and strategies to maintain safe working environments across construction sites. Covering a broad spectrum of topics, from health and safety legislation to risk and value management, this course addresses every key element that contributes to effective site safety oversight. Participants will gain a clear understanding of site management responsibilities, safety precautions, emergency procedures, and how to manage risks associated with working at height, confined spaces, and electrical hazards. This training course offers a thorough exploration of health and safety principles specific to construction management, focusing on communication, documentation, and control measures that reduce potential hazards. Ideal for managers and supervisors, it highlights how to develop a culture of safety that protects both personnel and project assets. Delivered entirely online, this course provides flexible access to essential knowledge without requiring physical attendance, making it a practical solution for busy professionals seeking to enhance their site safety expertise with up-to-date, authoritative content Key Benefits Accredited by CPD Instant e-certificate Fully online, interactive course Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Curriculum Module 01: Health and Safety at Work and the Laws Module 02: Site Management Module 03: Risk and Value Management Module 04: Communications, Information and Documentation of Construction Module 05: Health and Safety in Construction Management Module 06: Managing for Health and Safety Module 07: Introduction and Basics Module 08: Safety Precautions Module 09: Electrical Incidents Module 10: Reducing and Controlling Risks Module 11: Introduction, Regulations and Duties Module 12: Assessment and Prevention of the Risks Module 13: Work at Height Equipment Module 14: Working in Confined Spaces and the Laws Module 15: Risk Assessment Module 16: Control Measures Module 17: Emergency Procedures Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%. Certificate Once you've successfully completed your course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our certifications have no expiry dates, although we do recommend that you renew them every 12 months. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Site Safety Management training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Site Safety Management training.
Dealing with Difficult People: Dealing with Difficult People Online Difficult people defy logic. Some are blissfully unaware of the negative impact they have on those around them, while others appear to derive satisfaction from causing chaos and pushing other people's buttons. In either case, they add unnecessary complexity, strife and worst of all stress. Stress has long been shown in studies to have a long-term negative impact on the brain. Even a few days of stress reduces the effectiveness of neurons in the hippocampus, a key brain area responsible for reasoning and memory. Weeks of stress cause reversible damage to neuronal dendrites (the small "arms" that brain cells use to communicate with one another), while months of stress can destroy neurons permanently. Stress is a formidable threat to your success; when it becomes uncontrollable, your brain and performance suffer. The majority of workplace stressors are easy to identify. Dealing with difficult people is always stressful. We've all been in situations where we had to interact with difficult people, whether at work, school, or over a business lunch. They do exist in the workplace, and the better you become at dealing with them, the happier you will be at work. Difficult people may take advantage of every opportunity to cause problems, or they may simply use passive resistance to waylay your best efforts to move your agenda forward. While you cannot control others, you can control and improve yourself by doing the following: Recognising your own attitudes and behaviours, creating coping strategies, managing your anger. Through this Dealing with Difficult People course, you'll learn how to deal with aggressive, manipulative, undermining, prejudiced, or otherwise difficult people. Why choose this Dealing with Difficult People: Dealing with Difficult People from the School of Health Care? Self-paced course, access available from anywhere in the world. High-quality study materials that are easy to understand. Dealing with Difficult People: Dealing with Difficult People developed by industry experts. After each module, there will be an MCQ quiz to assess your learning. Assessment results are generated automatically and instantly. 24/7 support is available via live chat, phone call, or email. Free PDF certificate after completing the Dealing with Difficult People: Dealing with Difficult People. Courses Included with This Dealing with Difficult People: Dealing with Difficult People Bundle. Course 01: Dealing with Difficult People Course 02: Level 5 Diploma in Risk Management Course Course 03: Level 5 Report Writing Course Course 04: Communication Skills Course Course 05: Workplace Stress Management Course 06: Anger Management [ Note: Free PDF certificate as soon as completing the Dealing with Difficult People: Dealing with Difficult People course] Dealing With Difficult People: Dealing with Difficult People Online. This Dealing With Difficult People: Dealing with Difficult People course consists of 08 modules. Course Curriculum of Dealing with Difficult People: Dealing with Difficult People Module 01: Difficult People and Their Difficult Behaviour Module 02: Communicating with Difficult People Module 03: Standing Up to Difficult People Module 04: A Quick Guide to the Seven Classically Difficult Types Module 05: Dealing with Bosses Who Drive You Barmy Module 06: Colleagues to Throttle Module 07: Dealing with Impossible People Module 08: The Temper Tantrum Type Assessment Method of Dealing with Difficult People: Dealing with Difficult People After completing Dealing with Difficult People: Dealing with Difficult People, you will get quizzes to assess your learning. You will do the later modules upon getting 60% marks on the quiz test. Apart from this, you do not need to sit for any other assessments. Certification of Dealing with Difficult People: Dealing with Difficult People After completing the Dealing with Difficult People: Dealing with Difficult People, you can instantly download your certificate for FREE. The hard copy of the certification will also be delivered to your doorstep via post, which will cost £13.99. Who is this course for? Dealing With Difficult People: Dealing with Difficult People Online This Dealing with Difficult People: Dealing with Difficult People course is ideal for: Anyone involved in communication at work. Executive Assistants or Sales Reps Customer Support Agents Requirements Dealing with Difficult People: Dealing with Difficult People Online To enrol in this Dealing with Difficult People Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our Dealing with Difficult People: Dealing with Difficult People Course. Be energetic and self-motivated to complete our Dealing with Difficult People: Dealing with Difficult People Course. Basic computer Skill is required to complete our Dealing with Difficult People Course. If you want to enrol in our Dealing with Difficult People Course, you must be at least 15 years old. Career path Dealing with Difficult People: Dealing with Difficult People Online
Ready to step into management roles in payroll and finance? The Payroll Manager Mini Bundle is designed to make you stand out with expertise in payroll, Excel, financial analysis, administrative assistant skills, and Xero software. This bundle delivers exactly what employers want when hiring payroll managers and finance supervisors. Get ahead of your competition now—combine these powerful skills and become the hireable candidate every company is seeking. Description This bundle equips you with the essentials for payroll management success: proficiency in payroll processing, advanced Excel capabilities, sharp financial analysis, smooth administrative assistant operations, and mastery of Xero accounting software. Together, payroll, Excel, financial analysis, administrative assistant, and Xero form a formidable skill set that hiring managers trust. Ideal for leadership roles in HR, finance departments, and payroll management, this bundle is tailored to give you a competitive advantage. Organisations increasingly demand candidates who combine technical payroll knowledge with software skills like Excel and Xero—plus strong organisational ability as an administrative assistant. Elevate your career by enrolling today. FAQ Q: Who should choose this bundle? A: Aspiring payroll managers, finance supervisors, and HR leaders looking to upgrade their skills. Q: Does it require prior payroll experience? A: Some experience helps, but the bundle is accessible for motivated learners. Q: What software skills are covered? A: Emphasis on Excel and Xero, two of the most widely used tools in payroll management. Q: Will this help with leadership roles? A: Yes, it focuses on managerial skills alongside technical payroll and finance knowledge. Q: How does the administrative assistant skill fit? A: It strengthens your organisational and communication skills, crucial for managing teams and processes. Q: Is now a good time to enrol? A: Definitely. Payroll and finance roles continue to grow, and competition is fierce.
Learn core skills in retail buying, logistics, problem-solving, and procurement telephone etiquette with this online training bundle. Procurement doesn’t just mean buying—it means buying smart. This mini bundle tackles key elements of purchasing and procurement roles, combining retail management, quantity surveying, logistics, and telephone etiquette with a sprinkle of calm problem-solving. Whether you’re dealing with supplier negotiations or navigating delivery timetables, this bundle keeps your purchasing game sharp. From the first call to final delivery, these five courses help build a stronger understanding of how retail buying operates behind the scenes. Everything here is structured for digital learning and built around real office workflows (no awkward icebreakers or whiteboards involved). It’s ideal for anyone dealing with orders, vendors, or budgets—and who occasionally wonders if procurement is just polite arguing in spreadsheets. (It’s not. It’s better.) Learning Outcomes: Understand procurement roles in modern retail and supply chains. Manage stock levels using structured retail management strategies. Communicate professionally with suppliers and internal stakeholders. Improve logistical coordination for delivery and stock control. Apply structured thinking to everyday buying-related problems. Analyse cost considerations using quantity survey methods. Who Is This Course For: Retail professionals working on stock and supply processes. Junior buyers handling orders or stock delivery issues. Procurement assistants needing broader commercial awareness. Staff overseeing supplier communication or follow-up. Team members handling logistics or fulfilment queries. Entry-level survey assistants supporting cost calculations. Call handlers supporting procurement and buying teams. Those seeking digital skills in buying and purchasing roles. Career Path (UK Average Salaries): Purchasing Assistant – £25,000 per year Procurement Officer – £33,000 per year Retail Buyer – £33,000 per year Logistics Administrator – £26,500 per year Quantity Survey Assistant – £29,000 per year Procurement Coordinator – £31,000 per year
Get 7.5 hours of videos and downloadable lecture slides for Certified Information Security Manager (CISM) Domain 2
Some people consider the teaching profession only loaded with never-ending paperwork. However, it's also a profession that's filled with premia that surpass the tribulations. The Level 3 Diploma in Teaching course is meant to introduce you to the theoretical considerations and practical experience that help you become a great teacher. This innovative course will provide you with a multiracial educated program consisting of several informational modules. Additionally, you will understand the skills and experience required to become an efficient teacher, and how to turn your ability and enthusiasm into a rewarding career. Who is this Course for? Level 3 Diploma in Teaching is perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. CPD Certificate from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path This course opens a new door for you to enter the relevant job market and also gives you the opportunity to acquire extensive knowledge along with required skills to become successful. You will be able to add our qualification to your CV/resume which will help you to stand out in the competitive job industry. Course Curriculum Fundamentals of Teaching Understanding the Development of Children and Young Person 01:00:00 Communication and Professional Relationships with Pupils and Family 01:00:00 Safeguarding the Welfare of Children and Young Person 01:00:00 Teaching in UK Teaching in the UK 00:10:00 Teachers' Standards in UK 00:10:00 Teachers Pay 00:30:00 The English School System 00:10:00 Evaluation of Schools and Teachers 00:30:00 School Governance 00:15:00 Inclusive Teaching 00:15:00 Teaching Methodologies Chapter I 01:00:00 Chapter II 01:00:00 Chapter III 01:00:00 Chapter IV 01:00:00 Chapter V 01:00:00 Chapter VI 01:00:00 Chapter VII 01:00:00 Chapter VIII 01:00:00 Chapter IX 01:00:00 Chapter X 01:00:00 Chapter XI 01:00:00 Chapter XII 00:20:00 Chapter XIII 01:00:00 Chapter XIV 01:00:00 Chapter XV 01:00:00 Psychology of Teaching Why Young People Do Not Learn to Study Properly? 00:20:00 The Nature of Study, and Its Principal Factors 00:30:00 Provision for Specific Purposes, as One Factor of Study 00:40:00 The Supplementing of Thought, as a Second Factor of Study 00:15:00 The Organization of Ideas, as a Third Factor in Study 00:30:00 Judging of the Soundness and General Worth of Statements, as a Fourth Factor in Study 00:25:00 Memorizing, as a Fifth Factor in Study 02:00:00 The Using of Ideas, as a Sixth Factor in Study 00:25:00 Provision for a Tentative Rather Than a Fixed Attitude Toward Knowledge, as a Seventh Factor in Study 00:20:00 Provision for Individuality, as an Eighth Factor in Study 00:15:00 Full Meaning of Study: Relation of Study to Children and to the School 00:15:00 SEN Teaching Introduction to Special Educational Needs (SEN) 00:05:00 Understand Constructivism in the Classroom and know your role as a teacher 00:10:00 SEN Code of Practice 00:15:00 Get an understanding on SENCO 00:10:00 Classroom Management Strategies for Children with Special Needs 00:05:00 Physical Difficulties, Sensory Difficulties, Cognitive Impairments of Pupils 00:10:00 How to Deal with Pupils with Autism 00:10:00 Understanding Learning Difficulties 00:10:00 Anger Management Methods for Pupils With Special Needs 00:10:00 Teaching Children with Down Syndrome 00:10:00 Conclusion SEN 00:05:00 ADHD What is ADHD? 00:05:00 Causes of ADHD 00:05:00 Diagnosing ADHD 00:05:00 Treating ADHD 00:05:00 ADHD and Education 00:05:00 Reasonable Adjustments: ADHD 00:10:00 Adults with ADHD 00:10:00 Mock Exam Mock Exam-Level 3 Diploma in Teaching 00:20:00 Final Exam Final Exam-Level 3 Diploma in Teaching 00:20:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00