Name: Communication Skills 1 Day Virtual Live Training in Maidstone
Price: 695 GBP
Availability: InStock

<h4>Overview</h4>
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							</p><p>Sales is one of the backbone of the company. Every company success is depended on their sales strategies. This course will deal with the sales techniques and sales communication required to increase sales.</p>
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Overview



 
Sales is one of the backbone of the company. Every company success is depended on their sales strategies. This course will deal with the sales techniques and sales communication required to increase sales.
 

GBA Corporate

Sales Techniques and Sales Communication

Online

On Site

<h2 style="color: rgb(15, 21, 26); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(15, 21, 26);">Overview</h2><div style="color: rgb(15, 21, 26); box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Thinking about applying and enhancing your communication skills in your existing role or for a leadership, management or consultant role?</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This Level 4 course encourages individuals in digital and technical roles to enhance their skills by exploring different techniques, formats, and tools to communicate and understand the impact of their communication choices.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">By completing this award/certificate you will be able to demonstrate a practical understanding of:</p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">The skills required to collaborate effectively with business teams.</li><li fr-original-style="" style="box-sizing: border-box;">How to support others to collaborate and communicate well.</li><li fr-original-style="" style="box-sizing: border-box;">How to gather and use feedback.</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Did you know?</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">In the healthcare industry, 80% of patients say they are more likely to trust a doctor who communicates effectively.</li><li fr-original-style="" style="box-sizing: border-box;">In the financial industry, 70% of investors say they are likelier to do business with a financial advisor who communicates effectively.</li><li fr-original-style="" style="box-sizing: border-box;">In the technology industry, 60% of employees say they are more likely to stay with a company with a strong communication culture.</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Why Choose Duco Digital Training?</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">With self-study, you get a whole package of support we call PASS ASSIST, including:</li><li fr-original-style="" style="box-sizing: border-box;">Free one year BCS Associate membership (normally costing &pound;90)</li><li fr-original-style="" style="box-sizing: border-box;">Free BCS Data Analyst eBook</li><li fr-original-style="" style="box-sizing: border-box;">Practice exam papers</li><li fr-original-style="" style="box-sizing: border-box;">Series of support videos to get the most out of your course, making a learning plan and how to prepare for the exam</li><li fr-original-style="" style="box-sizing: border-box;">5-star rating</li><li fr-original-style="" style="box-sizing: border-box;">95% pass rate.</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">A live training option is available, please contact us.</p><h2 style="color: rgb(15, 21, 26); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(15, 21, 26);">Certificates</h2><div style="color: rgb(15, 21, 26); box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);"><h4 fr-original-style="" style="box-sizing: border-box;">BCS Certification - Level 4</h4><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Digital certificate - Included</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The certificate is usually available to download from the BCS portal within 48 hours of passing the exam along with a link to claim your free one-year BCS Associate membership* (*new BCS members only).</p><section style="color: rgb(15, 21, 26); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(15, 21, 26);"><h2 fr-original-style="" style="box-sizing: border-box;">Description</h2><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The &ldquo;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Collaborating with Business Teams - BCS Course</strong>&rdquo; is a professional certification that is a globally recognized professional qualification that will help develop your knowledge and understanding of:</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">1. PURPOSE AND NEED FOR COLLABORATION</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Explain the purpose and intention of communication.</li><li fr-original-style="" style="box-sizing: border-box;">Analyse the required level of information and modify information to fit your audience.</li><li fr-original-style="" style="box-sizing: border-box;">Analyse the suitability of communication methods and collaboration tools.</li><li fr-original-style="" style="box-sizing: border-box;">Demonstrate how to select the appropriate format to present data and information.</li><li fr-original-style="" style="box-sizing: border-box;">Interpret information provided to you in a range of formats.</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">2. YOUR OWN COLLABORATION STYLE</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Analyse your own collaboration skills.</li><li fr-original-style="" style="box-sizing: border-box;">Explain the importance of emotional intelligence (EQ) when collaborating.</li><li fr-original-style="" style="box-sizing: border-box;">Analyse the importance and use of personal branding.</li><li fr-original-style="" style="box-sizing: border-box;">Explain the impact of a positive attitude when collaborating with others.</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">3. SKILLS FOR SUCCESSFUL COLLABORATION</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Demonstrate active listening skills.</li><li fr-original-style="" style="box-sizing: border-box;">Analyse the purpose and benefits of storytelling in communication.</li><li fr-original-style="" style="box-sizing: border-box;">Explain the skills used in business networking.</li><li fr-original-style="" style="box-sizing: border-box;">Analyse the need to adapt your collaboration and communication styles.</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">4. THE VALUE OF FEEDBACK</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Explain the need to seek clarity in communications.</li><li fr-original-style="" style="box-sizing: border-box;">Analyse the suitability and effectiveness of methods of gathering feedback.</li><li fr-original-style="" style="box-sizing: border-box;">Interpret feedback to select a suitable response.</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Exam Information of &ldquo;Collaborating with Business Teams - BCS Course&rdquo; Course</strong>:</p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">It is a 10 knowledge questions and 10 scenario based question</li><li fr-original-style="" style="box-sizing: border-box;">Pass mark is 21/30 points or 70%</li><li fr-original-style="" style="box-sizing: border-box;">Duration of the exam is 45 minutes</li><li fr-original-style="" style="box-sizing: border-box;">The exam will be supervised virtually</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Who is BCS?</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Recognised globally by corporations, academics and IT professionals, BCS is the British Computer Society, more commonly known as the Chartered Institute for IT.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">They have over 60,000 members in 150 countries, and a wider community of business leaders, educators, practitioners and policy-makers all committed to their mission of leading the IT industry through its ethical challenges, to support the people who work in the industry, and to make IT good for society.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">What our students say about us:</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">"The training provided will assist me to conduct AI research projects in a more professional and systematic way. The knowledge provided will be incredibly valuable for my future study in the field of computer vision."<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">&nbsp;&mdash; Muhammad Lecturer and AI PhD Candidate</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&ldquo;Good training materials for remote learning, and the most impressive part was the speed at which they responded to questions.&rdquo;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">&nbsp;&mdash; Tom Data Protection Practitioner</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">"This proved to be a very valuable course to me."&nbsp;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">&mdash; Janet Business Analyst</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Meet Our Instructor</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Darren Winter is Director at Duco Digital and supports organisations with cutting-edge business intelligence, sales, and marketing automation solutions alongside courses and training in artificial intelligence, business analysis, and data protection across diverse sectors spanning the UK, Europe, the Middle East, and SE Asia.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Noteworthy achievements include training academics in AI for the Indonesian government and teaching students in Technology Sales for the Saudi Arabian government. In 2023, the UK Department of Business and Trade invited him as a leaders of AI for a trade mission to Indonesia where he discussed Indonesian AI and ethical policy with key stakeholders.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">He is also studying for his PhD in AI Ethics at Cordoba University, Spain, where he is exploring the impacts of the EU AI Act upon organisations.</p></section><section style="color: rgb(15, 21, 26); box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);"><h2 fr-original-style="" style="box-sizing: border-box;">Who is this course for?</h2><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">For whom is the &ldquo;Collaborating with Business Teams - BCS Course&rdquo; designed?</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Whether you&#39;re a seasoned professional enhancing your collaborative skills or an individual embarking on a new career path, the &ldquo;Collaborating with Business Teams&rdquo; course is tailored to meet your needs. It&#39;s designed for:</p><ol fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Aspiring Business Collaborators:</strong>&nbsp;Individuals keen to immerse themselves in the dynamic environment of business teamwork, ready to build a rewarding career by mastering the art of collaboration.</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Team-Oriented Students:</strong>&nbsp;University scholars aiming to augment their academic knowledge with practical, industry-focused skills in effective team collaboration and communication.</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Career Changers:</strong>&nbsp;Professionals contemplating a transition into roles that require strong collaborative skills, eager to apply their diverse experiences to facilitate effective teamwork in new settings.</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Process Improvement Advocates:</strong>&nbsp;Practitioners committed to enhancing organizational processes and efficiencies through superior collaboration and feedback mechanisms within business teams.</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Strategic Leaders and Managers:</strong>&nbsp;Mid-level managers, senior executives, and directors aspiring to bolster their collaborative acumen, enabling them to lead and support business teams more effectively.</li></ol><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">IT Business Partner Practitioner Pathway</strong><br fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;">You can study this course as it is or study for the BCS Practitioner Certificate in Being an IT Business Partner when you study and pass the 4 BCS courses and exams including:<br fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;">&bull; This course - the BCS Practitioner Award in Collaborating with Business Teams<br fr-original-style="" style="box-sizing: border-box;">&bull; BCS Practitioner Award in Business Skills for the IT Professional<br fr-original-style="" style="box-sizing: border-box;">&bull; BCS Practitioner Award in Leading with an IT Mindset<br fr-original-style="" style="box-sizing: border-box;">&bull; BCS Practitioner Certificate in Being an IT Business Partner.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Contact us directly if you would like a discount to buy all 4 courses together in one bundle.</p></section><section style="color: rgb(15, 21, 26); box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);"><h2 fr-original-style="" style="box-sizing: border-box;">Requirements</h2><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">None - no experience or qualifications are needed.</li><li fr-original-style="" style="box-sizing: border-box;">An internet connection with a mobile/tablet or laptop is required.</li></ul></section><section style="color: rgb(15, 21, 26); box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);"><h2 fr-original-style="" style="box-sizing: border-box;">Career path</h2><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">67% of employers say they have had to hire new employees because of poor communication skills.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Communication skills are required in nearly every business role, namely:<br fr-original-style="" style="box-sizing: border-box;">&bull; Sales and Account Management<br fr-original-style="" style="box-sizing: border-box;">&bull; Customer Service<br fr-original-style="" style="box-sizing: border-box;">&bull; Health</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&bull; Robotics</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&bull; Engineering &amp; Manufacturing</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&bull; Finance</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&bull; Marketing</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&bull; Transport</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&bull; Automotive</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&bull; Advertising</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&bull; Retail</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&bull; Researchers</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&bull; Cyber Security</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&bull; IT</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&bull; Education...</p></section></div></div>

Overview
Thinking about applying and enhancing your communication skills in your existing role or for a leadership, management or consultant role?
This Level 4 course encourages individuals in digital and technical roles to enhance their skills by exploring different techniques, formats, and tools to communicate and understand the impact of their communication choices.
By completing this award/certificate you will be able to demonstrate a practical understanding of:
The skills required to collaborate effectively with business teams.
How to support others to collaborate and communicate well.
How to gather and use feedback.

Did you know?
In the healthcare industry, 80% of patients say they are more likely to trust a doctor who communicates effectively.
In the financial industry, 70% of investors say they are likelier to do business with a financial advisor who communicates effectively.
In the technology industry, 60% of employees say they are more likely to stay with a company with a strong communication culture.

Why Choose Duco Digital Training?
With self-study, you get a whole package of support we call PASS ASSIST, including:
Free one year BCS Associate membership (normally costing £90)
Official BCS Recommended eBook
Practice exam papers
Series of support videos to get the most out of your course, making a learning plan and how to prepare for the exam
5-star rating
95% pass rate.
A live training option is available, please contact us.
Certificates
BCS Certification - Level 4
Digital certificate - Included
The certificate is usually available to download from the BCS portal within 48 hours of passing the exam along with a link to claim your free one-year BCS Associate membership* (*new BCS members only).
Description
The “Collaborating with Business Teams - BCS Course” is a professional certification that is a globally recognised professional qualification that will help develop your knowledge and understanding of:
1. PURPOSE AND NEED FOR COLLABORATION
Explain the purpose and intention of communication.
Analyse the required level of information and modify information to fit your audience.
Analyse the suitability of communication methods and collaboration tools.
Demonstrate how to select the appropriate format to present data and information.
Interpret information provided to you in a range of formats.
2. YOUR OWN COLLABORATION STYLE
Analyse your own collaboration skills.
Explain the importance of emotional intelligence (EQ) when collaborating.
Analyse the importance and use of personal branding.
Explain the impact of a positive attitude when collaborating with others.
3. SKILLS FOR SUCCESSFUL COLLABORATION
Demonstrate active listening skills.
Analyse the purpose and benefits of storytelling in communication.
Explain the skills used in business networking.
Analyse the need to adapt your collaboration and communication styles.
4. THE VALUE OF FEEDBACK
Explain the need to seek clarity in communications.
Analyse the suitability and effectiveness of methods of gathering feedback.
Interpret feedback to select a suitable response.
Exam Information of “Collaborating with Business Teams - BCS Course” Course:
It is a 10 knowledge questions and 10 scenario based question
Pass mark is 21/30 points or 70%
Duration of the exam is 45 minutes
The exam will be supervised virtually

Who is BCS?
Recognised globally by corporations, academics and IT professionals, BCS is the British Computer Society, more commonly known as the Chartered Institute for IT.
They have over 60,000 members in 150 countries, and a wider community of business leaders, educators, practitioners and policy-makers all committed to their mission of leading the IT industry through its ethical challenges, to support the people who work in the industry, and to make IT good for society.

What our students say about us:
"The training provided will assist me to conduct AI research projects in a more professional and systematic way. The knowledge provided will be incredibly valuable for my future study in the field of computer vision." — Muhammad Lecturer and AI PhD Candidate

“Good training materials for remote learning, and the most impressive part was the speed at which they responded to questions.” — Tom Data Protection Practitioner

"This proved to be a very valuable course to me." — Janet Business Analyst

Meet Our Instructor
Darren Winter is Director at Duco Digital and supports organisations with cutting-edge business intelligence, sales, and marketing automation solutions alongside courses and training in artificial intelligence, business analysis, and data protection across diverse sectors spanning the UK, Europe, the Middle East, and SE Asia.
Noteworthy achievements include training academics in AI for the Indonesian government and teaching students in Technology Sales for the Saudi Arabian government. In 2023, the UK Department of Business and Trade invited him as a leaders of AI for a trade mission to Indonesia where he discussed Indonesian AI and ethical policy with key stakeholders.
He is also studying for his PhD in AI Ethics at Cordoba University, Spain, where he is exploring the impacts of the EU AI Act upon organisations.
Who is this course for?
For whom is the “Collaborating with Business Teams - BCS Course” designed?
Whether you're a seasoned professional enhancing your collaborative skills or an individual embarking on a new career path, the “Collaborating with Business Teams” course is tailored to meet your needs. It's designed for:
Aspiring Business Collaborators: Individuals keen to immerse themselves in the dynamic environment of business teamwork, ready to build a rewarding career by mastering the art of collaboration.
Team-Oriented Students: University scholars aiming to augment their academic knowledge with practical, industry-focused skills in effective team collaboration and communication.
Career Changers: Professionals contemplating a transition into roles that require strong collaborative skills, eager to apply their diverse experiences to facilitate effective teamwork in new settings.
Process Improvement Advocates: Practitioners committed to enhancing organisational processes and efficiencies through superior collaboration and feedback mechanisms within business teams.
Strategic Leaders and Managers: Mid-level managers, senior executives, and directors aspiring to bolster their collaborative acumen, enabling them to lead and support business teams more effectively.
IT Business Partner Practitioner Pathway

You can study this course as it is or study for the BCS Practitioner Certificate in Being an IT Business Partner when you study and pass the 4 BCS courses and exams including:

• This course - the BCS Practitioner Award in Collaborating with Business Teams
• BCS Practitioner Award in Business Skills for the IT Professional
• BCS Practitioner Award in Leading with an IT Mindset
• BCS Practitioner Certificate in Being an IT Business Partner.
Contact us directly if you would like a discount to buy all 4 courses together in one bundle.
Requirements
None - no experience or qualifications are needed.
An internet connection with a mobile/tablet or laptop is required.
Career path
67% of employers say they have had to hire new employees because of poor communication skills.
Communication skills are required in nearly every business role, namely:
• Sales and Account Management
• Customer Service
• Health
• Robotics
• Engineering & Manufacturing
• Finance
• Marketing
• Transport
• Automotive
• Advertising
• Retail
• Researchers
• Cyber Security
• IT
• Education...

Duco Digital Training

Business Communication Skills

This Level 4 course encourages individuals in digital and technical roles to enhance their skills by exploring different techniques, formats, and tools to communicate and understand the impact of their communication choices.

Collaborating with Business Teams - BCS Course

General admission

Connect your life experience for inspiration at work
This workshop is for you if...
You’d like to feel more certain that you’re doing the work you want and should be doing 
You’d like more clarity about your future, so that how you spend your days feels like it has a purpose and direction 
You’re ready to discover how to communicate at work with influence, inspiration and confidence. 

What you'll learn…
Connect the dots between empowerment and purpose
Assess your current level of empowerment
Identify specific areas of focus for fulfilment in your work and draft a plan to address these
Establish your purpose and super power
Discover the neuroscience behind why story-telling is the most effective way to inspire change, motivation and engagement
Learn the core story format used globally for millennia and create your own
Acknowledge the heroes and villains in your own journey and how they continue to have presence




Exkavate Ltd

Employee Engagement

Motivation

Influence Skills

Confidence

Presentation Skills

Empowered people perform better at work.  Why? Because when your abilities, purpose and experience are valued you feel more like taking initiative, being accountable and supporting colleagues.  We’re going to give you the tools to help you identify your level of empowerment. Here’s where you’ll discover what gets in the way of feeling truly fulfilled and what actions you could take to dial it up.  

Own your story

General Admission

York

<p data-key="1"><span data-key="2"><strong data-slate-leaf="true">Course Description:</strong></span></p>
<p>Communication Skills are the most highly valued skills in today&rsquo;s business environment. Successful professionals who add value to their companies communicate clearly, accurately and effectively. Poor communication skills, on the other hand, restrict even the most talented professionals from getting ahead in the business world.</p>
<p>Communication Skills intensive is a cutting edge training program designed to help today&rsquo;s business professionals take their communication skills and effectiveness to the next level. It immerses you into the most advanced and innovative communication techniques.</p>
<p>You will dive deep into all forms of verbal, non-verbal and written communication, and come out with a developed sense of personal communication style that will help you to connect with, communicate to, and inspire people around you. The ability to communicate information accurately, clearly and as intended, is a vital life skill and something that should not be overlooked. It&rsquo;s never too late to work on your communication skills and by doing so improve your quality of life.</p>
<p><strong>Target Audience:</strong></p>
<p>There is no Eligibility Criteria for this training, anyone can attend this training</p>
<p><strong>Learning Objectives:</strong></p>
<ul>
<li>Script yourself with clear, compelling and well-developed messages that reflect your thinking .</li>
<li>Speak with vision and a logical structure that drives home your points.</li>
<li>Answer questions confidently.</li>
<li>Develop professional relationships and networks.</li>
<li>Communicate with empathy and compassion .</li>
<li>Inspire people by appealing to their emotions.</li>
<li>Move from an informational to an inspirational and action oriented style when creating and delivering presentations.</li>
<li>Integrate effective slides into your presentations.</li>
<li>Become a more powerful leader and communicator by applying effective strategic planning and writing tactics for enhanced writing speed and fluency.</li>
</ul>
<p><strong>Prerequisites:</strong></p>
<p>There are no prerequisites for this course.</p>
<p><strong>Course Materials:</strong></p>
<p>Students will receive a course manual with presentation slides and reference materials.</p>
<p><strong>Examination:</strong></p>
<p>There is no exam.</p>
<p><strong>Technical Requirements:</strong></p>
<p>For eBooks:</p>
<p>Internet for downloading the eBook</p>
<p>Laptop, tablet, Smartphone, eReader (No Kindle)</p>
<p>Adobe DRM supported software (e.g. Digital Editions, Bluefire Reader)</p>
<p>eBook download and activation instructions</p>
<p><strong>Agenda:</strong></p>
<ul>
<li>The Science of Effective Human Communication</li>
<li>Frames of Business and Communication</li>
<li>Principles and Strategies for Effective Business Conversations</li>
<li>Art of Giving and Receiving Feedback</li>
<li>How to Listen Effectively and Accurately</li>
<li>Science of Body Language</li>
<li>How to look confident and charismatic</li>
<li>Business Presentation Skills and Strategies</li>
<li>Powerpoint Best Practices</li>
<li>Principles and Techniques for Effective Written Communication</li>
<li>How to write clear, concise and fast at the same time</li>
</ul>

Course Description:
Communication Skills are the most highly valued skills in today’s business environment. Successful professionals who add value to their companies communicate clearly, accurately and effectively. Poor communication skills, on the other hand, restrict even the most talented professionals from getting ahead in the business world.
Communication Skills intensive is a cutting edge training program designed to help today’s business professionals take their communication skills and effectiveness to the next level. It immerses you into the most advanced and innovative communication techniques.
You will dive deep into all forms of verbal, non-verbal and written communication, and come out with a developed sense of personal communication style that will help you to connect with, communicate to, and inspire people around you. The ability to communicate information accurately, clearly and as intended, is a vital life skill and something that should not be overlooked. It’s never too late to work on your communication skills and by doing so improve your quality of life.
Target Audience:
There is no Eligibility Criteria for this training, anyone can attend this training
Learning Objectives:
Script yourself with clear, compelling and well-developed messages that reflect your thinking .
Speak with vision and a logical structure that drives home your points.
Answer questions confidently.
Develop professional relationships and networks.
Communicate with empathy and compassion .
Inspire people by appealing to their emotions.
Move from an informational to an inspirational and action oriented style when creating and delivering presentations.
Integrate effective slides into your presentations.
Become a more powerful leader and communicator by applying effective strategic planning and writing tactics for enhanced writing speed and fluency.
Prerequisites:
There are no prerequisites for this course.
Course Materials:
Students will receive a course manual with presentation slides and reference materials.
Examination:
There is no exam.
Technical Requirements:
For eBooks:
Internet for downloading the eBook
Laptop, tablet, Smartphone, eReader (No Kindle)
Adobe DRM supported software (e.g. Digital Editions, Bluefire Reader)
eBook download and activation instructions
Agenda:
The Science of Effective Human Communication
Frames of Business and Communication
Principles and Strategies for Effective Business Conversations
Art of Giving and Receiving Feedback
How to Listen Effectively and Accurately
Science of Body Language
How to look confident and charismatic
Business Presentation Skills and Strategies
Powerpoint Best Practices
Principles and Techniques for Effective Written Communication
How to write clear, concise and fast at the same time

Mangates

Catering to the demands of busy professionals, our virtual training programs are as effective as face-to-face learning.

For more queries, reach out to us: info@mangates.com

Communication Skills 1 Day Virtual Live Training in Oxford

Standard Fee

Early Bird Fee

Communication Skills 1 Day Virtual Live Training in Luton

Communication Skills 1 Day Virtual Live Training in Leeds

Communication Skills 1 Day Virtual Live Training in Chester

Communication Skills 1 Day Virtual Live Training in Solihull

Communication Skills 1 Day Virtual Live Training in Wakefield

Communication Skills 1 Day Virtual Live Training in Maidstone

Chelmsford

Stratford

The Temporary Works Supervisor course will provide you with knowledge of the role. You will also gain a good understanding of risk management on a temporary works site.
Course Objectives:
By the end of the course, the delegate will gain knowledge of:
Have gained an understanding of the importance of cooperation and teamwork on a temporary works site
Understand the legal duties of the role
Have a stronger awareness of risk management on-site as well as the roles of a supervisor and their fellow employees on site
Leave the course with an understanding of the “4C’s”, Communication, Cooperation, Coordination and Competency
Course Content:
Different groups and types of Temporary Works
BS5975:2019
CDM Regulations
Legislation and Codes of Practice
Temporary Works Register, Design Brief and Design
Case studies, policy and procedures, Standard solutions and permitted drawings
Risk assessments, method statements
Safe systems of work
The roles and duties of a Temporary Works Supervisor
Assessment:
To successfully complete the course, you will need to get 72% or above in the final exam. The trainer encourages the delegates to be interactive and involved throughout the training.
Certificate:
The certificate for this course is valid for 5 years.
Instructions
Please note all Temporary Works Supervisor courses with the venue “Remote Learning” will be delivered by a tutor over a video call.
This training will be delivered and assessed in English language; therefore, a good standard is required to complete the course.
Further attendee information will be sent in a separate email, please check your inbox.

SMC Safety Solutions

Temporary Works Supervisor (TWS)

Droitwich Spa

Southampton

Portsmouth

Rotherham

Manchester

Leeds

Bingley

Newport

Peterborough

Milton Keynes 

Dartford

Paisley

Derby

Birmingham

Luton

Hull

Northampton

Berkshire

Bedford

Liverpool 

Swansea

Essex

ONLINE STUDY - In your own time (approx. 6 hours study time) +
CLASSROOM SESSION - Morning, Afternoon or Evening session (approx. 3 hours)



Awarding Body: Open College Network (OCN) Credit for Learning
Award Level: Level 4 (Foundation Degree Level) - Ireland Level 6
CPD Certified: Yes (CPD Accreditation)
Minimum Age: 18 (16 with parental consent)
Entry requirements: None. (English Level 2 desirable)
Training Locations: Study online + Classroom
 
OCN Accredited at UK Level 4 (Ireland Level 6)

 
PART 1 - Theory: Complete this part of your course online at home or work in your own time (stop and start learning when it suits you). Can be completed on multiple devices - smart phones, kindle, laptop, tablet etc.

PART 2 - Skills and Practical Development:
Covers advanced specialised phlebotomy techniques to give you the leading edge as a phlebotomist. Learn to use a wide range of non-routine equipment.


Attend a classroom location to complete your practical training.


Please make sure you verify the precise dates and timings of your course when you receive your booking confirmation, as it may vary from the information provided above.


Course Itinerary:
PART 1 - THEORY (ONLINE)
M00 - Introduction:
Learning outcomes, Assumptions and Overview.
M01 - Basic Phlebotomy - revision:
Recap of basic phlebotomy theory and practice - precursor to
the advanced course.
M02 - Aspirated and Vacuated Systems:
Open systems (Syringe & Needle), closed systems (Vacutainer & Monovette), Alternative closed systems, Using Monovette - aspiration and evacuated techniques, monovette adapter systems.
M03 - Specialised and Advanced Phlebotomy Equipment:
The centrifuge - overview. Safe operation and use. Managing a centrifuge breakage or spillage.
Equipment and practices in unusual situations.
Patients with special needs and requiring specific attention.
Equipment preparation for blood samples that are collected at
0 degrees, 37 degrees C and other non-standard conditions.
A look at advances in technology and how to use the latest devices.
M04 - Point of Care Testing:
What is POC Testing? Advantages, Disadvantages and Clinical
Outcomes. Comparison of POC with lab testing. 10 common POC tests. Roles for phlebotomists performing POC Tests.
M05 - Neonates and Children:
Sample collection from new-born to pre-adult. A detailed overview of legal principles of law including child consent and child protection for phlebotomists. Neonatal and child blood collection equipment.
A comprehensive look at heel and finger-prick procedures including
microtainers, lancets and capillary tube collection. Detailed heel prick procedure. Paediatric finger prick collection. The life-threatening hazard of over-collecting. Communication techniques in differing age bands.
Consent and the law. Basic principles of lawful consent for neonates and paediatric patients. Child protection.
Detailed analysis of neonatal and paediatric blood collection including Guthrie card collection. Neonatal bottles - colours and tests. Paediatric blood gases collection.
Butterfly needles - when to use. Blood tests during pregnancy. Neonatal blood screening - nine conditions covered. Bilirubin in neonates.
M06 - Geriatric Patients:
The challenges of phlebotomy in older people. Understanding skin changes and venepuncture implications. A profile of common
geriatric blood tests. Age related problems. Procedural precautions.
M07 - Special Procedures:
Drawing blood from back of hand. Drawing blood from lower limb veins. Managing the unwilling or difficult patient. Managing the psychiatric patient. Managing the isolated patient. Non-routine blood tests. Managing the latex allergy patient (type 1 and type 4 reactions). Latex indicators. Sample handling - non-routine procedures. Drug trials and research projects.
M08 - Special Tests and Sample Handling Procedures:
A look at sample collection at specific times of day and night,
samples that are protected from light, collected on ice and
collected at body temperature. Procedures for each group - collection notes, analytic time, optimal collection time and notes for each group.
M09 - Advanced Phlebotomy Tasks:
Additional procedures. Maintaining POC equipment. Stock control and stock rotation. Quality control. Data entry. Product evaluation. Training and competency evaluation.
M10 - Alternative Environments:
A step-by-step look at non-clinical phlebotomy environments including private testing, DEFRA, forensic and police, cord blood collection, DNA analysis, veterinary services, overseas and volunteering.

PLEASE NOTE THAT PART 1 SHOULD BE COMPLETED
BEFORE JOINING US FOR YOUR PRACTICAL TRAINING

PART 2 (CLASSROOM)
MORNING , AFTERNOON OR EVENING SESSION:

1 - Welcome, introductions and overview:
- Classroom - health & safety briefing, schedule overview.
- Virtual Classroom - audio/visual checks and registration. Unpacking and overview of your training kit.
2 - Syringe and Needle (open system): Correct use and applications.
3 - Monovette (open and closed systems):
Using the Monovette system in aspiration mode - correct use and applications.
Using the Monovette system in evacuated mode - correct use and applications.
4 - IR Vein Detector:
Demonstration of the IR vein detector for assisting in detection of difficult veins.
5 - Veins in back of hand:
Detecting suitable veins in the back of the hand.
6 - POC testing:
Point of Care Testing - use of glucose meter to demonstrate a typical POC test procedure. Correct use and overview of other POC test devices.
7 - Using lancets (finger collection)
We look at the correct use of lancets for POC testing and whole blood micro-collection.
8 - Using lancets (heel collection)
We look at the correct use of lancets for neonatal blood spot tests (Guthrie Test).
9 - Capillary collection
Using glass capillary tubes for micro-collection. Correct use and handling.
10 - Microtube collection
Correct use of BD Microtainers (and similar micro-collection bottles) - collection and handling.

This course is supported with downloadable resources and may include extra video segments to reinforce your practical training.
 
(THE COURSE DELIVERY AWARDS SAME NATIONALLY RECOGNISED AND DUALLY ACCREDITED QUALIFICATION AS OUR VIRTUAL CLASSROOM COURSE VERSION)



Geopace Training

Allied Health

Allied Health Professions (AHP)

Blood Taking

Healthcare Workers

Venepuncture

Phlebotomist

Phlebotomy

Accredited Phlebotomy

Healthcare

The UK's first and only Level 4 qualification in Phlebotomy (equivalent to Ireland Level 6)

    FDSc (Foundation Degree Level) qualification

    Nationally Recognised certificate

    Dually accredited: Open College Network  and CPD

    Covers both aspirated and evacuated systems

    Covers specialised blood collection systems & methods

    Classroom or Virtual Classroom learning options

    Comprehensive Training Kit is provided when booking our Virtual Classroom option (yours to keep)

    Complete your training from beginner to advanced level

    This course either follows on from our Introduction to Phlebotomy Course  or can be combined with our introductory course as part of a course package (see below)

    Available to candidates who have completed (or are currently enrolled to complete) our Introduction to Phlebotomy Course or have previous phlebotomy practical experience.


Advanced Phlebotomy - Skills & Techniques (GPT005)

This five-day course is a must for anyone who is considering or already working in a role with site manager responsibilities. This course covers all relevant legislation affecting safe working in the building, construction, and civil engineering industries.
It is endorsed by Build UK as the standard training for all construction managers.
Aims
To give a clear understanding of health, safety, welfare, and environmental legislation that affects your management role. It highlights the need for risk assessment in the workplace, the implementation of the necessary control measures and adequate communication to sustain a health and safety culture within the workforce.
Course Content
To give a clear understanding of health, safety, welfare, and environmental legislation that affects your management role. It highlights the need for risk assessment in the workplace, the implementation of the necessary control measures and adequate communication to sustain a health and safety culture within the workforce.
Course Content
• Health, safety, welfare and environmental legislation affecting your daily work
• New guidance and industry best practice
• Duties and responsibilities with regards to health, safety, welfare, and the environment
• Safe working
Prerequisites
This course is for you if you’re considering, or already have management responsibilities for planning, organising, monitoring, controlling and administering groups of staff e.g. site manager.
Assessment
At the end of this course, all delegates will have a clear understanding of controlling health and safety on site from a manager’s role.
Certificate
The certification for this course is valid for 5 years and is endorsed by Build UK as a standard training for all site managers.
To remain certified in this area, you will need to take a refresher course before the expiry date on your certificate, otherwise the full course will need to be retaken.
Instructions
Please note all online Site Management Safety Training Scheme courses with the venue “Online” will be delivered by a tutor over a video call.
This training will be delivered and assessed in English language; therefore, a good standard is required to complete the course.
Further attendee information will be sent in a separate email, please check your inbox.

Site Management Safety Training Scheme (SMSTS) 5 day course

<p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Email Marketing remains a cornerstone of digital communication, which when used effectively can elevate your brand, foster customer loyalty, and drive remarkable results.&nbsp;<br fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">In this 2-hour webinar, we will explore how email marketing can be a game-changer for your business, unravelling the secrets behind crafting compelling campaigns and how they seamlessly integrate into your overall marketing strategy.&nbsp;</p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;">&nbsp;<br fr-original-style="" style="box-sizing: border-box;">&nbsp;📅 Date: Tuesday 3rd December</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">🕒&nbsp;Time: 10 am - 12 pm</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">📌 Location: Online Webinar&nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style='background: url("https://cdnjs.cloudflare.com/ajax/libs/emojione/2.0.1/assets/svg/1f4b7.svg"); display: inline-block; font-family: "Apple Color Emoji", "Segoe UI Emoji", NotoColorEmoji, "Segoe UI Symbol", "Android Emoji", EmojiSymbols; font-weight: 400; line-height: 1; box-sizing: border-box; font-size: inherit; height: 1em; margin: -0.1em 0.1em 0.1em; min-height: 20px; min-width: 20px; vertical-align: middle; width: 1em;' fr-original-style="background: url(https://cdnjs.cloudflare.com/ajax/libs/emojione/2.0.1/assets/svg/1f4b7.svg);" fr-original-class="fr-emoticon fr-deletable fr-emoticon-img">&nbsp;</span> Cost: &pound;25PP</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">&nbsp;</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Throughout this webinar, we&#39;ll cover essential topics such as:</p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Building a Solid Foundation</strong>: Learn the fundamentals of email marketing, from creating subscriber lists to segmenting your audience for targeted messaging.</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">The Legal Bits:</strong> Get an understanding of the legalities of email marketing including Marketing Consent (GDPR) and Unsubscribes.</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Crafting Irresistible Content:</strong> Dive deep into the art of crafting emails that captivate your audience.</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Automation and Personalization:</strong> Explore the power of automation to streamline your email campaigns and the art of personalization to create a tailored experience for each recipient.</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">The Customer Journey:</strong> Learn how to utlise email marketing for more than just conversion. Nurture your customers and create touch points to improve customer engagement.</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Analytics and Optimization</strong>: Learn how to track and interpret key metrics, identify areas for improvement, and optimize your campaigns for maximum impact.</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;">Get ready to revolutionize your approach to email marketing and unlock the full potential of email marketing for your business!<br fr-original-style="" style="box-sizing: border-box;"></em>&nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">About the Host:&nbsp;</strong><br fr-original-style="" style="box-sizing: border-box;">Stacey Pretty &ndash; Marketing Director, Let&rsquo;s Do Marketing</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><img src="https://images.cademy.co.uk/bdc6fb76-f48f-4ee1-adb0-87a4b88fa0c4/786e17a8-3713-45f9-999e-c12da4ced6dd/original.jpeg" style="width: 197px; display: inline-block; vertical-align: bottom; margin: 5px 15px 5px 0px; text-align: left; cursor: auto; max-width: calc(100% - 5px); float: left; padding: 0px 1px; user-select: none; position: relative; box-sizing: border-box;" fr-original-style="width: 197px; display: inline-block; vertical-align: bottom; margin: 5px 15px 5px 0px; text-align: left; cursor: auto; max-width: calc(100% - 5px); float: left;" fr-original-class="fr-draggable">Stacey is the Marketing Director of Let&rsquo;s Do Marketing, a marketing consultancy and services agency which is tailored to specifically support new and small businesses with organising and fulfilling their marketing ideas. With over 17 years of marketing experience, working in both B2B and B2C environments, Stacey has extensive experience in managing, creating, and promoting a variety of products and services using both online and offline marketing tools. Understanding the challenges faced by new and small businesses, Stacey seeks to simplify the complexities of marketing, with an approach focused on effectiveness and consistency, ensuring that every marketing effort translates into tangible results. For Stacey, marketing isn&#39;t just about campaigns; it&#39;s about building relationships and fostering an excellent customer experience.</p>

Email Marketing remains a cornerstone of digital communication, which when used effectively can elevate your brand, foster customer loyalty, and drive remarkable results.

In this 2-hour webinar, we will explore how email marketing can be a game-changer for your business, unravelling the secrets behind crafting compelling campaigns and how they seamlessly integrate into your overall marketing strategy. 
Event details:
Time: 10 am - 12 pm
Location: Online (ZOOM)
Cost: £30pp
Throughout this webinar, we'll cover essential topics such as:
Building a Solid Foundation: Learn the fundamentals of email marketing, from creating subscriber lists to segmenting your audience for targeted messaging.
The Legal Bits: Get an understanding of the legalities of email marketing including Marketing Consent (GDPR) and Unsubscribes.
Crafting Irresistible Content: Dive deep into the art of crafting emails that captivate your audience.
Automation and Personalization: Explore the power of automation to streamline your email campaigns and the art of personalization to create a tailored experience for each recipient.
The Customer Journey: Learn how to utilise email marketing for more than just conversion. Nurture your customers and create touch points to improve customer engagement.
Analytics and Optimization: Learn how to track and interpret key metrics, identify areas for improvement, and optimize your campaigns for maximum impact.

Get ready to revolutionize your approach to email marketing and unlock the full potential of email marketing for your business!



Meet the Host: 
Stacey Pretty – Marketing Director, Let’s Do Marketing

Stacey is the Marketing Director of Let’s Do Marketing, a marketing consultancy and services agency which is tailored to specifically support new and small businesses with organising and fulfilling their marketing ideas. With over 17 years of marketing experience, working in both B2B and B2C environments, Stacey has extensive experience in managing, creating, and promoting a variety of products and services using both online and offline marketing tools. Understanding the challenges faced by new and small businesses, Stacey seeks to simplify the complexities of marketing, with an approach focused on effectiveness and consistency, ensuring that every marketing effort translates into tangible results. For Stacey, marketing isn't just about campaigns; it's about building relationships and fostering an excellent customer experience.




Privacy Notice
By registering for this event, you agree to Let’s Do Business Group processing and managing your personal data in accordance with our Privacy Policy. Your data will only be used for the purposes of managing your event registration and any relevant communications.

Let’s Do Business Group

Email Etiquette

Email Marketing

Email Writing

Email Marketing remains a cornerstone of digital communication, which when used effectively can elevate your brand, foster customer loyalty, and drive remarkable results.


Achieving Email Excellence Strategies for Successful Email Marketing

NATIONALLY RECOGNISED AND ACCREDITED
LEVEL FOUR CERTIFICATE



This course comprises two parts:
 
Part 1 - online (eLearning)

AND

Part 2 - classroom

Part 2 consolidates on Parts 1 and delivers one full day of practical sessions (skill-set development) - PRP Harvesting and Treatment


Award:
Open College Network (OCN Credit4Learning) - Collegen Induction Therapy - PRP Treatment
LEVEL 4 (FDSc)



A modular "hybrid" course - eLearning (online) theory and one full day classroom based course.
 
PART 1 - THEORY ONLINE

Complete this part of your course online (eLearning Course) in the comfort of your own home or workplace.
Please allow 1-2 full days (approx. 12-16 hours in total) to complete this part of your course.
You do not need to complete this part of the course in one "sitting". Do as little or as much as you wish. Each time you log again exactly where you can start where you left off!
 
You must complete Part 1 before attending Part 2 below.
 
PART 2 - CLASSROOM
Attend in the classroom at the training location that you have selected.
Your classroom tutor will recap on the essential parts of your online course after which you will begin your practical sessions learning and developing the skills required to harvest and use Platelet-Rich Plasma in your treatment plan.
Please make sure you verify the precise dates and timings of your course when you receive your booking confirmation, as it may vary from the information provided above.


Course Itinerary


A hybrid modular course awarding:
OCN Accredited Level Three Certificate (Advanced Level) 3 credits AND

GEOPACE Certificate (Collagen Induction Therapy - PRP Treatment)



Parts 1 (A & B) - online (eLearning) +

Part 2 - PRP Harvesting, Preparation & Treatment (one day)


Theory Sessions:


M01 – Course Overview
Learning outcomes, Understanding recommended guidelines (CPSA, HEE, NICE & WHO), Core Competencies (Domains 1, 2 & 3). National Occupational Standards


M02 – Qualifications – Levels & Thresholds
Understanding the range and applications of treatments at Levels 1 to 8. Equivalencies. Looking at each level and specific treatment types. Competencies at Level 4.


M03 – Culture & Diversity
Understanding culture and diversity within the context of a salon, including opportunities and challenges for aesthetic therapists. Diversity and inclusion. Principles of diversity.


M04 – History, Definitions and Roles
The origins of microneedling and development of PRP, evolution of treatments, types of equipment and range of applications. Historical perspective and modern day examples of PRP therapies.


M05 – Health & Safety & IPC
H&S legislation, Standard Precautions (for blood borne pathogens), Pathogen types, Personal Protective Equipment (PPE), Handwashing and Hygiene, Hazardous Waste Disposal (non-specific), Preventing Needlestick Injuries. A detailed look at viruses, bacteria and fungi. Handling clients with infectious conditions and infestations. Transmission modes. Sterilisation processes in the workplace, including autoclaves.


M06 – Regulatory Obligations
Pathways – employed, contracted and self-employed, Management of H&S at work, Local and national government laws and bylaws, DBS types, Record Keeping, Hazardous Waste Disposal (specific), Insurance and insurance types, Accident reporting, The Keogh Review, HEE guidelines, Professional bodies.


M07 – Professionalism & Effective Communication
Presenting a professional image, guidelines and recommendations. How to effectively communicate with your clients and colleagues, communication methods, communicating efficiently in consultation.


M08 – Consent
Understanding consent types and your client’s capacity to consent. The importance of valid consent. Consent frequency. Risk assessment. Storing consent documentation – looking at paper and digital/cloud. Consent and the law. Determining if consent is robust.


M09 – Environmental and Sustainable Work Practices
Sustainability in the workplace. Running an efficient salon (water efficiency, waste reduction, interior fittings). Advancements including digital options (clients and suppliers).


M10 – Anatomy & Physiology
A&P for collagen induction therapy. Veins, arteries and capillaries (phlebotomy overview). The integumentary system – structure and function. Microneedling – depths and penetration. The lymphatic system. The circulatory system. Skin as a defence barrier. Skin – functions and layers. Merkel cells, Langerhans Cells, Keratinocytes and Melanocytes. The epidermal-melanin unit. Fibroblasts and connective tissue. The effects of ageing. Skin changes over time. Skin rejuvenation including optimising cell function and increasing natural collagen. Inducing regenerative healing. The Fitzpatrick Scale. A detailed look at cell function, specifically melanocytes, keratinocytes and fibroblasts. Microneedling the skin, effects and collagen response. Wound healing – stages (haemostasis, inflammatory, proliferative and maturation). Collagen Induction Therapy (CIT). Topical applications to improve keratinocyte function. Topical applications to improve collagen synthesis.


M11 – Patient Management – Consultation & Examination
Pre-treatment and treatment consultations. Client Motives. Educating your client. Developing a consultation plan. Medical Records. Contraindications & Precautions – Relative and Absolute Contraindications in microneedling. Microneedling and anticoagulants. Side effects and treatment failure. Photo-documentation. Looking at and recording a detailed medical history. Client reviews. Health risks. Legalities.


M12 – Record Keeping
Key points and importance. Understanding how to retain records. Claims - Date of Discovery and Date of Knowledge.


M13 – Platelet Rich Plasma (PRP) – Understanding the basics
Whole blood – composition. Platelets and growth factors (types and functions). What are platelets? Understanding platelet modes of action. Platelet Rich Plasma – preparation. PPP and PRP. PRP Activation and collagen response in vivo. Fibrin network formation. Dermal needle puncture - repair pathway. Examples of microneedling applications. Needle depths and facial skin thickness. Types of treatments – a case by case examination.


M14 – Platelet Rich Plasma (PRP) – Harvesting and Preparation
Phlebotomy. Using correct needle size and anticoagulant. Understanding autologous treatment types with PRP. The treatment agent pathway. Whole blood processing. Harvesting good quality PRP - step by step procedure. Using a centrifuge. Centrifuge operation and management. Steps to minimise platelet trauma. First and second centrifuge processes. Understanding how a centrifuge works? Managing breakage and spillage.


M15 – PRP Treatment – putting it all together!
Client arrival, management, documentation, photography, examination, consultation, consent, treatment plan. Patient ID, where necessary. Referrals and when to refer. Seeking expert advice. Employment types – employed (PAYE), contracted, self-employed (freelance) - detailed look at each. Managing equipment and consumables. Compliancy. Pre-treatment guidance. Medications and drug conflicts. Preparing a treatment area. Preparing your client. Disinfecting the face. Applying numbing cream. Phlebotomy procedures.
Blood handling. Dermapen types and accessories. Treatment modes and actions. Selecting the correct needle depth. Applying PRP and microneedling. Managing pen depth and skin areas. Working within facial zones. Post treatment management. Waste management and correct waste disposal. Post treatment client management. Aftercare. Managing adverse effects. Managing post treatment client expectations. Treatment intervals. Post treatment checklists and patient aftercare guidelines.


Classroom Practical Sessions:
Practical Session 1: Equipment familiarisation - hands-on approach
Practical Session 2: Completing medical forms and consent forms
Practical Session 3: Preparing a treatment area
Practical Session 4: Using a centrifuge
Practical Session 5: Performing a microneedling facial treatment with PRP - model 1
Practical Session 6: Performing a microneedling facial treatment with PRP - model 2


Classroom Support Material:
Support material to complement Modules 1 – 15


Online Support Material:
Downloadable pdf files - support material to complement Modules 1 - 15
Demonstration Video



Medical Aesthetics

Platelet-rich plasma (PRP)

Aesthetics

Aesthetic Practitioner

Facial Aesthetics

Platelet-rich Plasma (PRP) treatments

    Nationally Recognised Qualification

    No previous experience or qualifications needed

    Open College Network Accreditation

    Level 4 (as required for minimally invasive procedures)

    Covers standards set by HEE

    Employed (salon) or Self-Employed opportunities

    Basic understanding of English language required

    OPEN TO ALL APPLICANTS


PRP - Collagen Induction Therapy Course (GPT701)

<p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><b style="color: rgb(26, 26, 26); box-sizing: border-box;" fr-original-style="color: rgb(26, 26, 26);">This driver CPC course - Customer Service &amp; Manual Handling</b><b style="color: rgb(26, 26, 26); box-sizing: border-box;" fr-original-style="color: rgb(26, 26, 26);"> is suitable for LGV &amp; PCV and will cover:</b></p><p style="color: rgb(26, 26, 26); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(26, 26, 26);">Company &amp; Driver Image,&nbsp;Who Customers Are and What They Want,&nbsp;Communication Skills,&nbsp;Giving Good Customer Service,&nbsp;About Manual Handling,&nbsp;The Spine,&nbsp;Manual Handling Injuries and Their Costs,&nbsp;Regulations,&nbsp;Manual Handling Risk Assessment,&nbsp;Safe Handling Techniques,&nbsp;Manual Handling Equipment.</p><p style="color: rgb(26, 26, 26); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(26, 26, 26);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">All courses start at 07:45 hrs and finish at 15:45 hrs</strong></p><p style="color: rgb(26, 26, 26); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(26, 26, 26);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">All courses are 8 hours long with included 2 breaks of 15 minutes and a lunch break of 30 minutes.</strong></p><p style="color: rgb(26, 26, 26); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(26, 26, 26);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Approval:</strong> This course is registered with JAUPT as approved for Driver CPC qualification.</p><p style="color: rgb(26, 26, 26); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(26, 26, 26);">Course Approval Number: CRS18242/475.</p><p style="color: rgb(26, 26, 26); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(26, 26, 26);">On completion of the course all attendees will receive certificate of attendance.</p><p style="color: rgb(26, 26, 26); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(26, 26, 26);">Please note repeat courses are not accepted by DVSA and by joining this course you confirm that you are aware of the modules covered by you and certify that, if you have covered these before you are happy to repeat the modules due to needing further education on the subject.</p>

This is an International Driver CPC - 7hours course - Rules of the Road & Customer Service and it is suitable for LGV & PCV and will cover:
Requirements, Speed Limits, SMART Motorways, Highway Code, Road Signs, Bridge Strikes, Mobile Phones, Sat-Navs, Traffic Accident Procedures, Company & Driver Image, Who Customers Are and What They Want, Communication Skills, Giving Good Customer Service.
All courses start at 07:45 hrs and finish at 15:45 hrs
All courses are 8 hours long with included 2 breaks of 15 minutes and a lunch break of 30 minutes.
Approval: This course is registered with JAUPT as approved for Driver CPC qualification.
Course Approval Number: ICRS24736/475.
On completion of the course, all attendees will receive a certificate of attendance.
Please note repeat courses are not accepted by DVSA and by joining this course you confirm that you are aware of the modules covered by you and certify that, if you have covered these before you are happy to repeat the modules due to needing further education on the subject.

PETM

HGV Driver

7.5 Ton Driver

Driver CPC

Rules of the Road & Customer Service - International CPC - Online

<header style="color: rgb(113, 119, 125); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(113, 119, 125);"><nav data-bm="0" style="color: rgb(68, 68, 68); box-sizing: border-box;" fr-original-style="color: rgb(68, 68, 68);"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p></nav></header><div data-priority="2" style="color: rgb(113, 119, 125); box-sizing: border-box;" fr-original-style=" color: rgb(113, 119, 125);"><div tabindex="0" fr-original-style="" style="box-sizing: border-box;"><div style="color: var(--cib-color-foreground-neutral-primary); box-sizing: border-box;" fr-original-style=" color: var(--cib-color-foreground-neutral-primary);"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="color: rgb(40, 50, 78); box-sizing: border-box;" fr-original-style="color: rgb(40, 50, 78);">Communication</span></strong><span style="color: rgb(40, 50, 78); box-sizing: border-box;" fr-original-style="color: rgb(40, 50, 78);">&nbsp;originates from the Latin word&nbsp;<em fr-original-style="" style="box-sizing: border-box;">commūnicāre</em>, which means &ldquo;to share.&rdquo; It involves conveying information through various means, such as speech, visuals, writing, or behavior. Key points about communication include:</span></p><ol fr-original-style="" style="box-sizing: border-box;"><li style="color: rgb(40, 50, 78); box-sizing: border-box;" fr-original-style="color: rgb(40, 50, 78);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Definition</strong>: Communication is the exchange of thoughts, messages, or information between individuals or groups.</li><li style="color: rgb(40, 50, 78); box-sizing: border-box;" fr-original-style="color: rgb(40, 50, 78);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Components</strong>: It involves a sender, a message, and a recipient. The receiver need not be present during communication.</li><li style="color: rgb(40, 50, 78); box-sizing: border-box;" fr-original-style="color: rgb(40, 50, 78);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Modes</strong>: Communication can occur intentionally or unintentionally, using conventional or unconventional signals.</li><li style="color: rgb(40, 50, 78); box-sizing: border-box;" fr-original-style="color: rgb(40, 50, 78);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Historical Context</strong>: Early forms of communication included simple words, written letters, and visual signals like light and fire.</li><li style="color: rgb(40, 50, 78); box-sizing: border-box;" fr-original-style="color: rgb(40, 50, 78);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Modern Methods</strong>: Today, we communicate through diverse channels beyond crying, which was an infant&rsquo;s earliest form of expression.</li></ol></div></div></div><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style='color: rgb(40, 50, 78); font-family: -apple-system, Roboto, SegoeUI, "Segoe UI", "Helvetica Neue", Helvetica, "Microsoft YaHei", "Meiryo UI", Meiryo, "Arial Unicode MS", sans-serif; box-sizing: border-box;' fr-original-style='color: rgb(40, 50, 78); font-family: -apple-system, Roboto, SegoeUI, "Segoe UI", "Helvetica Neue", Helvetica, "Microsoft YaHei", "Meiryo UI", Meiryo, "Arial Unicode MS", sans-serif;'>During this course, you&rsquo;ll discover the fascinating intricacies of communication. Feel free to explore further as we delve into this expansive field. Your communication skills will reach new heights once you&rsquo;ve completed the sessions.</span><span style='color: rgb(40, 50, 78); font-family: -apple-system, Roboto, SegoeUI, "Segoe UI", "Helvetica Neue", Helvetica, "Microsoft YaHei", "Meiryo UI", Meiryo, "Arial Unicode MS", sans-serif; background-color: transparent; box-sizing: border-box;' fr-original-style='color: rgb(40, 50, 78); font-family: -apple-system, Roboto, SegoeUI, "Segoe UI", "Helvetica Neue", Helvetica, "Microsoft YaHei", "Meiryo UI", Meiryo, "Arial Unicode MS", sans-serif; background-color: transparent;'><br fr-original-style="" style="box-sizing: border-box;"></span></p>



Communication originates from the Latin word commūnicāre, which means “to share.” It involves conveying information through various means, such as speech, visuals, writing, or behavior. Key points about communication include:
Definition: Communication is the exchange of thoughts, messages, or information between individuals or groups.
Components: It involves a sender, a message, and a recipient. The receiver need not be present during communication.
Modes: Communication can occur intentionally or unintentionally, using conventional or unconventional signals.
Historical Context: Early forms of communication included simple words, written letters, and visual signals like light and fire.
Modern Methods: Today, we communicate through diverse channels beyond crying, which was an infant’s earliest form of expression.
During this course, you’ll discover the fascinating intricacies of communication. Feel free to explore further as we delve into this expansive field. Your communication skills will reach new heights once you’ve completed the sessions.


Mastermind Academy UK Ltd 

Listening Skills

People Skills

Writing Skills

Interpersonal Skills

Communication Skills

Communication is the exchange of information, ideas, and feelings effectively between individuals. It encompasses various forms, including verbal, written, and non-verbal (body) language. This course is designed to provide you with the essential skills necessary to communicate confidently. 

Communication Skills 


<h2>Project Communication Skills (Virtual)</h2>
 <p>Communication is the single most critical project success factor. When effective, projects get executed on time, within budget, and with objectives being met. But that isn't all. Strong communication also nurtures healthy team relationships. And in today's highly diverse world, where projects are often fast-paced, complex, and virtual, that is more important than ever. Strong communication skills foster cultural awareness, trust, and empathy. Together, they contribute greatly to project success-and ultimately, to future project success.</p>
 <p>In this course, participants will actively explore best communication practices from a variety of perspectives: in-person, virtual, electronic, and via formal project documentation. In order to be transformative, however, those perspectives will be filtered further through the lens of their formal, personalized assessment. It is a powerful tool which identifies individuals' internal needs and priorities. It translates those into descriptive profiles and reports, gifting users with valuable information about themselves and others. Paired with the course's real-world activities, it will provide uniquely strategic opportunities for communicating effectively and meaningfully-and with less conflict, both personally and professionally.</p><h3>What you will Learn</h3><p>At the end of this program, you will be able to:</p>
 <ul>
 <li>Identify basic elements of communication and explain how they affect teams</li>
 <li>Explore how your assessment style impacts you and how you communicate with people of other styles</li>
 <li>Infer how your style impacts the way(s) you send and interpret emails and instant messages</li>
 <li>Analyze real world email and instant messaging practices to determine how they affect communication and relationships</li>
 <li>Explore best practices for formal project communications and presentations</li>
 <li>Analyze how your assessment style and global diversity can contribute to both strong team communication and conflict</li>
 <li>Identify solutions for virtual team work communication challenges</li>
 </ul><section>
                    <h3>Foundation Concepts</h3> <ul> <li>Communication as a foundation skill</li> <li>Elements of communication</li> <li>Communicating across media</li> <li>Targeting your audience</li> <li>How communication impacts team performance</li> </ul> <h3>The Assessment Framework</h3> <ul> <li>Overview of the assessment's approach</li> <li>Exploring assessment report</li> <li>Increasing your effectiveness with other assessment styles</li> </ul> <h3>Email and Instant Messages</h3> <ul> <li>Preferred communications and assessment styles</li> <li>The email brands we create</li> <li>Assessment styles and email</li> <li>Emotion and email</li> <li>Email guidelines and best practices</li> <li>Anatomy of an email</li> <li>The seven deadly email sins</li> <li>Instant messages and other interfaces</li> </ul> <h3>Project Communications and Presentations</h3> <ul> <li>Communicating across the project lifecycle</li> <li>Project templates</li> <li>Structuring a presentation</li> <li>Delivering a presentation</li> </ul> <h3>Interpersonal and Team Communication Skills</h3> <ul> <li>Communication styles and techniques</li> <li>Managing conflict in a project environment</li> <li>Styles and conflict</li> <li>Communication and global team leadership</li> </ul> <h3>Virtual Communication</h3> <ul> <li>Leading global virtual teams</li> <li>Virtual processes and technology</li> <li>Virtual team leadership</li> </ul>


                </section>

Project Communication Skills (Virtual)
Communication is the single most critical project success factor. When effective, projects get executed on time, within budget, and with objectives being met. But that isn't all. Strong communication also nurtures healthy team relationships. And in today's highly diverse world, where projects are often fast-paced, complex, and virtual, that is more important than ever. Strong communication skills foster cultural awareness, trust, and empathy. Together, they contribute greatly to project success-and ultimately, to future project success.
In this course, participants will actively explore best communication practices from a variety of perspectives: in-person, virtual, electronic, and via formal project documentation. In order to be transformative, however, those perspectives will be filtered further through the lens of their formal, personalized assessment. It is a powerful tool which identifies individuals' internal needs and priorities. It translates those into descriptive profiles and reports, gifting users with valuable information about themselves and others. Paired with the course's real-world activities, it will provide uniquely strategic opportunities for communicating effectively and meaningfully-and with less conflict, both personally and professionally.
What you will Learn
At the end of this program, you will be able to:
Identify basic elements of communication and explain how they affect teams
Explore how your assessment style impacts you and how you communicate with people of other styles
Infer how your style impacts the way(s) you send and interpret emails and instant messages
Analyze real world email and instant messaging practices to determine how they affect communication and relationships
Explore best practices for formal project communications and presentations
Analyze how your assessment style and global diversity can contribute to both strong team communication and conflict
Identify solutions for virtual team work communication challenges
Foundation Concepts
Communication as a foundation skill
Elements of communication
Communicating across media
Targeting your audience
How communication impacts team performance
The Assessment Framework
Overview of the assessment's approach
Exploring assessment report
Increasing your effectiveness with other assessment styles
Email and Instant Messages
Preferred communications and assessment styles
The email brands we create
Assessment styles and email
Emotion and email
Email guidelines and best practices
Anatomy of an email
The seven deadly email sins
Instant messages and other interfaces
Project Communications and Presentations
Communicating across the project lifecycle
Project templates
Structuring a presentation
Delivering a presentation
Interpersonal and Team Communication Skills
Communication styles and techniques
Managing conflict in a project environment
Styles and conflict
Communication and global team leadership
Virtual Communication
Leading global virtual teams
Virtual processes and technology
Virtual team leadership

IIL Europe Ltd

Online Course Marketing

Professional Skills

Meeting Skills

Project Communication Skills (Virtual)

<h4>Overview</h4>
						<hr />
						<div></div>
							<p>
							</p><p>This course is for PR Professionals and for those looking to make a career in PR. Through this course, you will be able to enhance your Communication skills and will learn new Public Relations techniques. Have Effective communication skills is very important if you want to achieve success in PR. PR is all about making relationships within the corporate sector or with the consumers and maintaining them with effective communication skills and techniques. </p>
<p>
							
							</p><div>
						
					</div>

Overview



 
This course is for PR Professionals and for those looking to make a career in PR. Through this course, you will be able to enhance your Communication skills and will learn new Public Relations techniques. Have Effective communication skills is very important if you want to achieve success in PR. PR is all about making relationships within the corporate sector or with the consumers and maintaining them with effective communication skills and techniques. 
 

Communication Skills and Techniques of Public Relations (PR)

<div id="course-pills-1">Duration<p>1 Days</p><p>6 CPD hours</p><p>For the better part of every day, we are communicating to and with others. Whether it?s the speech you deliver in the boardroom, the level of attention you give your spouse when they are talking to you, or the look you give the cat, it all means something. This workshop will help participants understand the different methods of communication and how to make the most of each of them.</p></div><div id="course-pills-2"><h3>1 - Getting Started</h3> <ul> <li>Icebreaker</li> <li>Housekeeping Items</li> <li>The Parking Lot</li> <li>Workshop Objectives</li> </ul> <h3>2 - The Big Picture</h3> <ul> <li>What is Communication?</li> <li>How Do We Communicate?</li> <li>Other Factors in Communication</li> </ul> <h3>3 - Understanding Communication Barriers</h3> <ul> <li>An Overview of Common Barriers</li> <li>Language Barriers</li> <li>Cultural Barriers</li> <li>Differences in Time and Place</li> </ul> <h3>4 - Paraverbal Communication Skills</h3> <ul> <li>The Power of Pitch</li> <li>The Truth about Tone</li> <li>The Strength of Speed</li> </ul> <h3>5 - Non-Verbal Communication</h3> <ul> <li>Understanding the Mehrabian Study</li> <li>All About Body Language</li> <li>Interpreting Gestures</li> </ul> <h3>6 - Speaking Like a STAR</h3> <ul> <li>S = Situation</li> <li>T = Task</li> <li>A = Action</li> <li>R = Result</li> <li>Summary</li> </ul> <h3>7 - Listening Skills</h3> <ul> <li>Seven Ways to Listen Better Today</li> <li>Understanding Active Listening</li> <li>Sending Good Signals to Others</li> </ul> <h3>8 - Asking Good Questions</h3> <ul> <li>Open Questions</li> <li>Closed Questions</li> <li>Probing Questions</li> </ul> <h3>9 - Appreciative Inquiry</h3> <ul> <li>The Purpose of AI</li> <li>The Four Stages</li> <li>Examples and Case Studies</li> </ul> <h3>10 - Mastering the Art of Conversation</h3> <ul> <li>Level One: Discussing General Topics</li> <li>Level Two: Sharing Ideas and Perspectives</li> <li>Level Three: Sharing Personal Experiences</li> <li>Our Top Networking Tips</li> </ul> <h3>11 - Advanced Communication Skills</h3> <ul> <li>Understanding Precipitating Factors</li> <li>Establishing Common Ground</li> <li>Using ?I? Messages</li> </ul> <h3>12 - Wrapping Up</h3> <ul> <li>Words from the Wise</li> <li>Review of Parking Lot</li> <li>Lessons Learned</li> <li>Completion of Action Plans and Evaluations</li> </ul></div><div id="course-pills-3"><h4>Additional course details:</h4><br /><p>Nexus Humans Communication Strategies training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. </p><p></p> This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. <p></p>Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success.  <p></p>While we feel this is the best course for the Communication Strategies course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you.  <p></p>Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.<p></p></div>

Duration
1 Days
6 CPD hours
For the better part of every day, we are communicating to and with others. Whether it?s the speech you deliver in the boardroom, the level of attention you give your spouse when they are talking to you, or the look you give the cat, it all means something. This workshop will help participants understand the different methods of communication and how to make the most of each of them.
1 - Getting Started
Icebreaker
Housekeeping Items
The Parking Lot
Workshop Objectives
2 - The Big Picture
What is Communication?
How Do We Communicate?
Other Factors in Communication
3 - Understanding Communication Barriers
An Overview of Common Barriers
Language Barriers
Cultural Barriers
Differences in Time and Place
4 - Paraverbal Communication Skills
The Power of Pitch
The Truth about Tone
The Strength of Speed
5 - Non-Verbal Communication
Understanding the Mehrabian Study
All About Body Language
Interpreting Gestures
6 - Speaking Like a STAR
S = Situation
T = Task
A = Action
R = Result
Summary
7 - Listening Skills
Seven Ways to Listen Better Today
Understanding Active Listening
Sending Good Signals to Others
8 - Asking Good Questions
Open Questions
Closed Questions
Probing Questions
9 - Appreciative Inquiry
The Purpose of AI
The Four Stages
Examples and Case Studies
10 - Mastering the Art of Conversation
Level One: Discussing General Topics
Level Two: Sharing Ideas and Perspectives
Level Three: Sharing Personal Experiences
Our Top Networking Tips
11 - Advanced Communication Skills
Understanding Precipitating Factors
Establishing Common Ground
Using ?I? Messages
12 - Wrapping Up
Words from the Wise
Review of Parking Lot
Lessons Learned
Completion of Action Plans and Evaluations
Additional course details:
Nexus Humans Communication Strategies training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. 

This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts.

Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success.

While we feel this is the best course for the Communication Strategies course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you.

Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.


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