1068 Communication courses in North Ascot delivered Live Online

It is a requirement within codes of practice e.g., BS 5839-1, and within legislation e.g., Health & Safety at Work Act 1974, that duties are placed upon employers and employees regarding health & safety and in particular electrical safety.

Duration 3 Days 18 CPD hours This course is intended for Project Team Members Consultants Overview This course will prepare you to: Configure selected application areas of Compliance Management, Customs Management and Risk Management. This course covers selected application areas of Compliance Management, Customs Management and Risk Management. Course Outline Communication between SAP ERP and SAP Global Trade Services Basic mapping settings Definition and activation of legal regulations Configuration of legal control Configuration of customs processing Configuration of preference determination and vendor declaration management Additional course details: Nexus Humans GTS200 Configuring SAP Global Trade Services training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the GTS200 Configuring SAP Global Trade Services course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

This programme provides an intensive, two-day overview of the key elements of operations management, including an array of practical tips and tools to help managers be more proactive and effective in the operations management environment - whether that's in an industrial manufacturing context or in operational leadership in the service sectors. At the end of the programme, participants will: Understand the 6Cs approach to operations management Be able to apply a range of practical tools and techniques to improve their personal effectiveness towards being a more effective operations manager Be able to prepare an action plan for the critical first (or next) 100 days in their operational leadership role 1 Introduction What is Operations Management and where does it fit in? What makes a successful Operations Manager? Introducing the 6Cs of Operations Management 2 Context Link to business strategy Making a year plan Performance measurement 3 Controls Governance Reputational controls Costs and budgets Quality Operational 4 Customers Internal External Stakeholder management 5 Communication Planning Meetings Reporting Emails Notices Networking Walking the talk 6 Care People Safety, Health, Environment & Security Assets 7 Continuous improvement Process Product Proactivity Link to KPIs and Year Plan 8 Putting it all together Action planning for the first (or next) 100 days Conclusions

Learn the skills and mindset to become a business partner, align your expertise with the organisational goals, drive growth, and shape the future of your company. Course overview Duration: 1 day (6.5 hours) This is a highly interactive and practical course which will help you to understand the role of Business Partnering and the key skills needed to be successful in the role. The course is designed specifically to give you an opportunity to explore the role and test a range of techniques to improve your strategic working as well as your influencing and relationship building skills. This course is aimed at individuals who work cross-functionally and with other people to achieve business results and is particularly helpful for those who engage frequently with senior managers and executives. Objectives  By the end of the course you will be able to: Describe the role of Business Partner and the benefit to the business Develop stronger engagement with all internal and external stakeholders Influence without authority Build positive relationships Handle robust conversations Be forward thinking, not reactive Act as a change agent Communicate with confidence and credibility Content Understanding the role of the Business Partner What is Business Partnering from an individual, departmental and business view Using a psychometric test to look at where your strengths are and how you can use them effectively in the role Developing Relationships Creating a powerful first impression. Communication skills Understanding different communication styles Being more proactive in developing key relationships Stakeholder engagement Presenting ideas in a confident and articulate way Understanding and developing trust Connecting with people Networking Influencing and Negotiating Influencing and persuading others Dealing with conflict and difficult conversations Becoming a trusted advisor/Business Partner Advanced questioning skills and techniques to get to the root of a problem Strategic Thinking Develop the mind-set and strategic capability to play a more proactive leading role in the business

How to protect your cash flow In the current economic climate more and more companies are finding that their customers are taking longer to pay - or are not even paying at all. As cash flow is key to the survival of any business, effective debt collection tactics are vital for all businesses. This workshop concentrates on the telephone skills and techniques you can use to achieve the most positive outcome in any debt collection situation - payment of money owed, as soon as possible, whilst keeping the collection cost as low as possible. The course will help you: Understand your debtors and communicate with them accordingly Develop a strategy for more effective debt collection Make every call count Handle difficult calls Reduce the amount of time you need to spend on chasing payment Increase your collection rates 1 The debt collection process Understanding the reasons behind payment default Looking at the debt situation from the customer's point of view Developing a strategy for effective debt collection 2 Advanced telephone communication skills Techniques for speaking to the person responsible for paying the debt How to gain the customer's trust when discussing debt Telephone collection skills best practice Key phrases that keep the conversation positive and open 3 Questioning and listening skills for gathering information Different types of question Using high-gain questions to uncover key information Active listening that will help you understand what customers are really saying Leading with examples and high-impact questions Summarising and restating 4 Overcoming objections and excuses Identifying objections Preparing suitable responses Probing objections and ways to overcome them 5 Gaining commitment and ending the call Learn how to negotiate an agreement to suit both parties Summarising actions for you and the customer Ending the call professionally 6 Dealing with difficult and challenging situations Understand different personality types The correct way to respond to an upset customer Ways to calm angry customers (and handle verbal attacks) 7 Action plans Course summary and presentation of action plans

Leadership Foundations introduces the ideas and practical tools that help individuals, teams and organisations function more effectively. It is also known as 'Foundations of Success' and comprises the core principles and some initial resources that we share with all our clients: The Four Foundations of Leadership Personal responsibility and prioritisation The tyranny of the urgent & the secret of uninterrupted time Developing a planning and goal setting system Understanding Communication Styles Your personal goals and life balance 10 Magic Minutes daily planning

Duration 5 Days 30 CPD hours This course is intended for Data center administrators Data center engineers Systems engineers Server administrators Network managers Cisco integrators and partners Data center designers Technical solutions architects Network architects Overview After taking this course, you should be able to: Describe the foundations of data center networking Describe Cisco Nexus products and explain the basic Cisco NX-OS functionalities and tools Describe Layer 3 first-hop redundancy Describe Cisco FEX connectivity Describe Ethernet port channels and vPCs Introduce switch virtualization, machine virtualization, and describe network virtualization Compare storage connectivity options in the data center Describe Fibre Channel communication between the initiator server and the target storage Describe Fibre Channel zone types and their uses Describe NPV and NPIV Describe data center Ethernet enhancements that provide a lossless fabric Describe FCoE Describe data center server connectivity Describe Cisco UCS Manager Describe the purpose and advantages of APIs Describe Cisco ACI Describe the basic concepts of cloud computing The Understanding Cisco Data Center Foundations (DCFNDU) v1.1 course helps you prepare for entry-level data center roles. In this course, you will learn the foundational knowledge and skills you need to configure Cisco© data center technologies including networking, virtualization, storage area networking, and unified computing. You will get an introduction to Cisco Application Centric Infrastructure (Cisco ACI), automation and cloud computing. You will get hands-on experience with configuring features on Cisco Nexus Operating System (Cisco NX-OS) and Cisco Unified Computing System (Cisco UCS). This course does not lead directly to a certification exam, but it does cover foundational knowledge that can help you prepare for several CCNP and other professional-level data center courses and exams. Describing the Data Center Network Architectures Cisco Data Center Architecture Overview Three-Tier Network: Core, Aggregation, and Access Spine-and-Leaf Network Two-Tier Storage Network Describing the Cisco Nexus Family and Cisco NX-OS Software Cisco Nexus Data Center Product Overview Cisco NX-OS Software Architecture Cisco NX-OS Software CLI Tools Cisco NX-OS Virtual Routing and Forwarding Describing Layer 3 First-Hop Redundancy Default Gateway Redundancy Hot Standby Router Protocol Virtual Router Redundancy Protocol Gateway Load Balancing Protocol Describing Cisco FEX Server Deployment Models Cisco FEX Technology Cisco FEX Traffic Forwarding Cisco Adapter FEX Describing Port Channels and vPCs Ethernet Port Channels Virtual Port Channels Supported vPC Topologies Describing Switch Virtualization Cisco Nexus Switch Basic Components Virtual Routing and Forwarding Cisco Nexus 7000 VDCs VDC Types VDC Resource Allocation VDC Management Describing Machine Virtualization Virtual Machines Hypervisor VM Manager Describing Network Virtualization Overlay Network Protocols VXLAN Overlay VXLAN BGP EVPN Control Plane VXLAN Data Plane Cisco Nexus 1000VE Series Virtual Switch VMware vSphere Virtual Switches Introducing Basic Data Center Storage Concepts Storage Connectivity Options in the Data Center Fibre Channel Storage Networking VSAN Configuration and Verification Describing Fibre Channel Communication Between the Initiator Server and the Target Storage Fibre Channel Layered Model FLOGI Process Fibre Channel Flow Control Describing Fibre Channel Zone Types and Their Uses Fibre Channel Zoning Zoning Configuration Zoning Management Describing Cisco NPV Mode and NPIV Cisco NPV Mode NPIV Mode Describing Data Center Ethernet Enhancements IEEE Data Center Bridging Priority Flow Control Enhanced Transmission Selection DCBX Protocol Congestion Notification Describing FCoE Cisco Unified Fabric FCoE Architecture FCoE Initialization Protocol FCoE Adapters Describing Cisco UCS Components Physical Cisco UCS Components Cisco Fabric Interconnect Product Overview Cisco IOM Product Overview Cisco UCS Mini Cisco IMC Supervisor Cisco Intersight Describing Cisco UCS Manager Cisco UCS Manager Overview Identity and Resource Pools for Hardware Abstraction Service Profiles and Service Profile Templates Cisco UCS Central Overview Cisco HyperFlex Overview Using APIs Common Programmability Protocols and Methods How to Choose Models and Processes Describing Cisco ACI Cisco ACI Overview Multitier Applications in Cisco ACI Cisco ACI Features VXLAN in Cisco ACI Unicast Traffic in Cisco ACI Multicast Traffic in Cisco ACI Cisco ACI Programmability Common Programming Tools and Orchestration Options Describing Cloud Computing Cloud Computing Overview Cloud Deployment Models Cloud Computing Services Lab outline Explore the Cisco NX-OS CLI Explore Topology Discovery Configure HSRP Configure vPCs Configure VRF Explore the VDC Elements Install ESXi and vCenter Configure VSANs Validate FLOGI and FCNS Configure Zoning Configure Unified Ports on a Cisco Nexus Switch and Implement FCoE Explore the Cisco UCS Server Environment Configure a Cisco UCS Service Profile Configure Cisco NX-OS with APIs Explore the Cisco UCS Manager XML API Management Information Tree Explore Cisco ACI

ow would you like the folks you work with to describe you when you're not in the room? Like it or not, we all have a brand. We're all remembered and thought of based on the impressions we leave with those we share our working world with. That leaves each of us with a choice...do we want that brand to happen by chance, to hope for the best? OR. Do we want to explore our brand; define it and craft it? Do we want to get intentional about building ourselves a professional brand that is consistent and authentic.

Duration 2 Days 12 CPD hours This course is intended for This course is aimed at anyone currently working with data who is interested in using data visualisation to more effectively communicate their results. Overview At completion, delegates will understand how data visualisations can be best used to communicate actionable insights from data and be competent with the tools required to do it. Visualising data, and analytics results, is one of the most effective ways to achieve this. This course will cover the theory of data visualisation along with practical skills for creating compelling visualisations from data. Course Outline The use of analytics, statistics and data science in business has grown massively in recent years. Harnessing the power of data is opening actionable insights in diverse industries from banking to horse breeding. The companies doing this most successfully understand that using sophisticated analytics approaches to unlock insights from data is only half the job. Communicating these insights to all of the different parts of an organisation is just as important as doing the actual analysis. Visualising data, and analytics results, is one of the most effective ways to achieve this. This course will cover the theory of data visualisation along with practical skills for creating compelling visualisations from data. To attend this course delegates should be competent in the use of data analysis tools such as reporting tools, spreadsheet software or business intelligence tools. The course will explore the following topics through a series of interactive workshop sessions: Fundamentals of data visualisation Data characteristics & dimensions Mapping visual encodings to data dimensions Colour theory Graphical perception & communication Interaction design Visualisation different characteristics of data: trends, comparisons, correlations, maps, networks, hierarchies, text Designing effective dashboards

Duration 1 Days 6 CPD hours This course is intended for This course is intended for those persons who will implement, manage and direct mobile asset Initiatives for their organizations. Overview The CMAM course prepares students to implement a foundation of best practice policies and processes whereby mobile assets are controlled. This should lead to savings opportunities, risk mitigation surrounding BYOD and financial responsibility. Students will be able to incorporate mobile asset management and BYOD into their environment, policies and procedures to mitigate risk, increase productivity of employees, and bring value from the mobile asset management program. The IAITAM Certified Mobile Asset Manager (CMAM) course prepares individuals and organizations responsible for the management of mobile devices. Proliferation of mobile devices within the enterprise, whether corporate-owned or BYOD-based, has brought a complexity to ITAM never before seen in IT environments. The course will prepare individuals with the knowledge to manage personnel, policies and processes, the key elements in organizational IT management. This course encompasses both organizational owned assets as well as BYOD (employee-owned). The CMAM course has the IAITAM Best Practice Library as its foundation and encompasses financial viability, risk mitigation, policy enforcement and lifecycle management of mobile assets. Course Outline Mobile Asset Management and ITAM People & Mobile Assets Bring Your Own Device (BYOD) Tools Repository Management Assessment The 12 KPAs and Mobile Asset Management Program Management & Mobility Policy Management & Mobility Communication & Education Management & Mobility Education & Mobility Acquisition Management & Mobility Asset Identification Management & Mobility Legislation & Compliance Management & Mobility Software & Application Licensing Disposal Management & Mobility Documentation Management & Mobility Financial Management & Mobility Vendor Management & Mobility Data Protection