1217 Communication courses in Cardiff delivered Live Online

Our course empowers you to handle workplace issues effectively and fairly. Learn best practices, procedures, and communication skills to maintain a harmonious and compliant workplace. Course overview Duration: 1 day (6.5 hours) This course will enable participants to manage disciplinary and grievance issues effectively. The emphasis is on the use of a structured approach where positive action and problem-solving is highlighted as a priority. The course will build knowledge, skill and confidence in handling these areas objectively, fairly and appropriately in line with policies/procedures, best practice and legal requirements. Objectives  By the end of the course you will be able to: Describe the purpose of disciplinary and grievance procedures and how these relate to relevant laws and other procedures Know your role as managers in fairly and consistently applying the procedures at the informal and formal stages Explain the grounds for disciplinary or grievance action and the need to collect, assess and present evidence Describe the structure and roles of disciplinary meetings Explain of the basis for reaching fair and reasonable decisions and possible remedies and penalties Describe the grounds and procedure for appeals Content Disciplinary Procedures Employment Contract – what an employee and employer expect and how to manage when broken. Natural Justice – ensuring ‘fair play’. Misconduct v Capability - what is the difference and which process should be used to manage both. Informal v Formal Action – understanding the processes for both informal and formal disciplinary actions. Suspensions – when, why and how to suspend an employee. Investigations – how to undertake a robust investigation and what to include in the report. Disciplinary Meeting – how to conduct the meeting, the different roles involved. Appeals – understanding how people can appeal and the process to appeal. Grievance Procedures What the law requires – what are the legal requirements for handling a grievance. Informal v Formal Action – understanding the processes for both informal and formal grievance procedures. Conducting the hearing – how to undertake a robust hearing and who should be involved. Appeals - how can people appeal and what is the process.

Course Overview Autism Training is designed to provide a comprehensive understanding of Autism Spectrum Disorder (ASD), equipping learners with the knowledge to support individuals across various settings. This course explores the complexities of autism, including learning difficulties, diagnosis procedures, and cognitive approaches. It highlights best practices for engaging and communicating with autistic individuals, promoting inclusivity and empathy. By completing this course, learners will develop a deeper appreciation of the challenges faced by those on the spectrum and gain strategies to foster supportive environments. Whether you work in education, healthcare, social care, or are simply passionate about autism awareness, this training will enhance your professional competence and personal insight. Learners will emerge with a strong foundation in autism awareness, improved communication skills, and the ability to contribute meaningfully to autism-friendly practices. The course ultimately supports both career advancement and personal growth in areas where understanding autism is essential. Course Description This Autism Training course delves into key aspects of Autism Spectrum Disorder, beginning with an overview of its characteristics and associated learning difficulties. Learners will examine the diagnostic process and explore various cognitive approaches that can enhance interaction with autistic individuals. The course also addresses effective strategies for supporting those on the spectrum, alongside important considerations such as sensory needs and behavioural patterns. Engagement in autism awareness initiatives is also encouraged, fostering a broader societal understanding. Throughout the course, learners will engage with informative content designed to build theoretical knowledge and develop essential support skills. The structured modules are crafted to ensure a well-rounded learning experience, catering to different professional and personal objectives. Upon completion, learners will be equipped to apply their understanding across educational, healthcare, and community contexts, making valuable contributions to environments that prioritise inclusion, accessibility, and respect for neurodiversity. Course Modules Module 01: Autism Spectrum Disorder (ASD) Module 02: Learning Difficulties Related to Autism Module 03: Autism Diagnosis Module 04: Cognitive Approaches in Autism Module 05: Dealing with Autistic Individuals Module 06: Other Considerations for Dealing with Autistic Individuals Module 07: Engagement in Autism Awareness (See full curriculum) Who is this course for? Individuals seeking to improve their understanding of autism and support strategies. Professionals aiming to enhance their skills in education, healthcare, or social care. Beginners with an interest in autism awareness and neurodiversity. Volunteers and community workers looking to foster inclusive practices. Family members and caregivers wishing to better support autistic individuals. Career Path Special Educational Needs (SEN) Support Assistant Autism Support Worker Education and Healthcare Specialist Social Care Assistant Community Outreach Worker Inclusion and Diversity Officer Mental Health and Wellbeing Advisor

Working in Confined Spaces Training Course Overview: The "Working in Confined Spaces Training" course is designed to equip learners with the essential knowledge and skills required to safely work in confined spaces. This training focuses on understanding the hazards associated with confined space environments, the importance of health and safety regulations, and the best practices for minimising risks. Learners will gain an in-depth understanding of the risks, the legislative framework, and the specific procedures required for working in such environments. Upon completion, learners will have a solid foundation in identifying potential dangers, implementing safety measures, and responding to emergency situations. This course is essential for anyone working in industries where confined space work is required, helping to ensure a safe and compliant working environment. Course Description: This course covers key aspects of working in confined spaces, focusing on hazard identification, risk assessment, and emergency procedures. Learners will be introduced to the relevant regulations, including the Confined Spaces Regulations 1997, and the importance of personal protective equipment (PPE) and ventilation systems. The course explores different types of confined spaces, typical hazards such as oxygen deficiency, and how to assess and control these risks effectively. Learners will also examine the importance of teamwork, communication, and safe entry/exit procedures. The content is delivered through engaging, structured modules, combining theoretical understanding with practical guidance to ensure learners develop the knowledge needed to work safely in confined spaces. After completing this training, learners will be confident in implementing safety protocols and responding to emergencies within confined space settings. Working in Confined Spaces Training Curriculum: Module 01: Working in Confined Spaces Training (See full curriculum) Who is this course for? Individuals seeking to work safely in confined spaces. Professionals aiming to enhance their knowledge of health and safety regulations. Beginners with an interest in health and safety or industrial work environments. Workers in industries such as construction, utilities, and manufacturing. Career Path: Health and Safety Officer Industrial Safety Manager Confined Space Supervisor Emergency Response Coordinator Environmental Health and Safety Specialist

Freelancing on UpWork Course Overview This course on Freelancing on UpWork provides a comprehensive introduction to successfully launching and growing a freelance career using one of the world’s leading online platforms. Learners will explore essential strategies for creating a compelling profile, identifying suitable jobs, crafting effective proposals, and mastering pricing techniques to secure projects. The course equips individuals with the knowledge to build a strong presence, communicate professionally with clients, and enhance their reputation for sustained freelance success. Upon completion, learners will gain confidence in navigating UpWork’s system and understanding how to optimise their chances of winning contracts, enabling them to establish a reliable freelance income and expand their professional opportunities. Course Description Designed for aspiring freelancers, this course covers every step of engaging with UpWork’s platform effectively. Topics include creating a professional and attractive profile tailored to target clients, understanding how to submit well-crafted proposals that highlight relevant skills, and managing pricing strategies to remain competitive while maximising earnings. Additionally, learners will examine the benefits of account upgrades and how to close sales successfully. The course combines detailed explanations and illustrative examples to enhance understanding and develop key freelancing skills such as client communication, project selection, and reputation management. By the end of the course, participants will be able to confidently manage their freelance projects on UpWork and take control of their career progression within the gig economy. Freelancing on UpWork Curriculum Module 01: Introduction & Overview Module 02: Setting Up Your UpWork Profile Module 03: Submitting Proposals To Jobs Module 04: Pricing, Upgrading & Closing Sales Module 05: Conclusion (See full curriculum) Who is this course for? Individuals seeking to start a freelance career on UpWork. Professionals aiming to expand their client base and income sources. Beginners with an interest in digital freelancing and remote work. Entrepreneurs wanting to understand freelance marketplaces. Career Path Freelance Consultant Remote Project Specialist Digital Marketing Freelancer Content Creator or Copywriter Web Developer or Designer Virtual Assistant Independent Contractor in Various Industries

Microsoft Office 2016 Complete Course Course Overview: The "Microsoft Office 2016 Complete Course" is designed to provide learners with comprehensive knowledge and essential skills in the core Microsoft Office applications. This course offers in-depth coverage of Microsoft Word, Excel, PowerPoint, Outlook, and Access, enabling participants to confidently use these programs in professional environments. By the end of the course, learners will be equipped to create, manage, and analyse documents, spreadsheets, presentations, emails, and databases with proficiency. This course is an invaluable resource for those looking to enhance their productivity and improve their digital skills, making them more competitive in the job market. Course Description: The "Microsoft Office 2016 Complete Course" delves into the key functionalities of Microsoft Office, with modules dedicated to each major application. Learners will explore the features of Word for document creation and editing, Excel for data analysis and management, PowerPoint for effective presentations, Outlook for email and calendar management, and Access for database handling. Each module is structured to help learners understand the software’s core functions and how to apply them in real-world scenarios. Upon completion, learners will have developed a strong foundation in using Office 2016, boosting their ability to operate efficiently and effectively in modern workplaces. This course is suitable for individuals seeking to increase their office productivity and streamline their daily tasks. Microsoft Office 2016 Complete Course Curriculum: Module 01: Microsoft Word 2016 Module 02: Microsoft Excel 2016 Module 03: Microsoft PowerPoint 2016 Module 04: Microsoft Outlook 2016 Module 05: Microsoft Access 2016 (See full curriculum) Who is this course for? Individuals seeking to improve their office productivity skills. Professionals aiming to advance in roles requiring Microsoft Office proficiency. Beginners with an interest in data management, communication, and office software. Those wishing to enhance their CV and increase career opportunities in administrative and support roles. Career Path: Office Administrator Executive Assistant Data Analyst Personal Assistant Administrative Support Specialist Project Coordinator

Spiritual Life Coaching Course Overview This course on Spiritual Life Coaching is designed to equip learners with the essential knowledge and skills required to guide others through transformative life changes. Covering the basics of spiritual coaching, it explores the role of a coach, the key qualities required, and how to develop a successful practice. Learners will also gain an understanding of ethical considerations, advanced coaching techniques, and strategies to market and grow their business. Upon completion, participants will be able to confidently offer coaching services while aligning with ethical standards and effectively promoting their practice. This course provides a well-rounded foundation for those interested in becoming spiritual life coaches or enhancing their existing skills. Course Description In this comprehensive course, learners will explore the core principles and methodologies of spiritual life coaching. Beginning with an introduction to coaching basics, the course progresses to more advanced topics such as effective communication techniques, the significance of empathy, and the ethical responsibilities of a coach. Learners will develop key qualities such as emotional intelligence, active listening, and mindfulness, which are essential to guide clients through their spiritual and personal journeys. The course also covers strategies for marketing a coaching business, helping participants reach a wider audience and successfully build their practice. By the end of the course, learners will be equipped with the expertise to offer impactful, ethical spiritual coaching services and expand their professional opportunities. Spiritual Life Coaching Curriculum Module 01: Basics of Spiritual Life Coaching Module 02: Understanding Spiritual Life Coaching Module 03: Fundamental Qualities of a Coach Module 04: Advanced Coaching Module 05: Ethical Guidelines Module 06: Marketing Your Business Module 07: Growing Your Business (See full curriculum) Who is this course for? Individuals seeking to become certified spiritual life coaches. Professionals aiming to develop their coaching skills for career advancement. Beginners with an interest in personal development and coaching. Those looking to build a new career in spiritual coaching. Career Path Spiritual Life Coach Personal Development Coach Wellness Coach Life Coach Entrepreneur in Coaching Business Business Consultant in Personal Development

Autism in Early Childhood Course Overview: This course offers an in-depth exploration of autism in early childhood, focusing on understanding its characteristics, identifying early signs, and learning effective intervention strategies. It is designed to equip learners with the knowledge needed to support children with autism and improve their developmental outcomes. By the end of the course, learners will gain a comprehensive understanding of autism spectrum disorder (ASD) in young children, the challenges they face, and the best approaches to support their learning and development. This course is valuable for anyone seeking to make a positive impact on children with autism, whether in a professional or personal context. Course Description: This course delves into the key aspects of autism in early childhood, covering the various diagnostic criteria, early signs of ASD, and its impact on development. Learners will explore evidence-based practices for supporting children with autism, focusing on communication, social skills, and behavioural development. The course also highlights the importance of early intervention and strategies to enhance learning and development in young children with ASD. Learners will gain the skills to assess needs, develop support plans, and collaborate with families and professionals. By the end of the course, participants will be equipped to support children with autism effectively and contribute to their successful integration into educational and social environments. (UK English standards are maintained throughout.) Autism in Early Childhood Curriculum: Module 01: Autism in Early Childhood (See full curriculum) Who is this course for? Individuals seeking to deepen their understanding of autism in early childhood. Professionals aiming to enhance their expertise in supporting children with autism. Beginners with an interest in autism spectrum disorder and early childhood development. Parents, caregivers, and educators wishing to provide better support to children with autism. Career Path: Special Educational Needs (SEN) Teacher Autism Specialist Educator Child Development Practitioner Early Childhood Educator Behavioural Therapist Special Needs Support Worker

Duration 3 Days 18 CPD hours This course is intended for This course is intended for intermediate to advanced Business Analysts who are looking to improve their skills for eliciting, analyzing, documenting, validating, and communicating requirements. Overview Obtain a thorough understanding of the core responsibilities of the business analyst Understand the main professional associations and standards supporting business analysts in the industry Discuss and explore the components of each of the domains/knowledge areas that comprise the work of business analysis Recognize the importance of properly defining the business need prior to engaging in requirements activities Formulate a strong understanding of the concepts that comprise strategy analysis Obtain experience with identifying and analyzing stakeholders Decipher between project and product scope and successfully use models to communicate scope Thoroughly understand and identify the various requirements categories and be able to recognize requirements of various types Explore business rules analysis Understand the benefits of process modeling and the common modeling language of BPMN Discuss process models and how the techniques can capture details about the as-is/to-be environment Learn how to properly prepare and conduct interviews Explore the components of use cases Learn what it means to package requirements Obtain hands-on experience with a number of business analysis techniques and gain hands-on experience eliciting, defining, and writing requirements. This course provides students a clear understanding of all the facets of the business analysis role, including a thorough walkthrough of the various domain/knowledge areas that comprise the business analysis profession. Students are provided an opportunity to try their hand at several business analysis techniques to assist with improving their skills in stakeholder identification, scope definition, and analyzing, documenting, and modeling requirements. Introduction to Business Analysis What is business analysis Benefits and challenges of business analysis Project success factors A Closer Look at the Business Analyst Role Definition of a business analyst Responsibilities of a business analyst Importance of communication/collaboration BA role vs. PM role Project roles involved in requirements IIBA/PMI and the goals of a professional association Purpose for having a BA standard IIBA?s BABOK© Guide and PMI?s Practice Guide in Business Analysis Business analysis beyond project work Business analysis core concepts Business analysis perspectives IIBA and PMI certifications for business analysts Workshop: Choose Your Project Supporting the Project Portfolio (Enterprise Analysis) Define Strategy Analysis When to perform Strategy Analysis Components of Strategy Analysis Defining the business need Envisioning the Product and Project Defining business requirements The importance of stakeholders Stakeholder identification Tips for analyzing stakeholders Techniques for managing stakeholder lists Discussion: Who is involved in strategy analysis? Workshops: Define the Business Need, Write Business Requirements, and Identify Stakeholders Understanding and Defining Solution Scope Defining solution scope Techniques for defining solution scope Applying the brainstorming technique Project scope vs. Product scope Finding solution boundaries The Context Diagram Actors and key information Workshop: Draw a Context Diagram Understanding Requirements What is a requirement? Requirement types Business, Stakeholder, Solution, and Transition requirements Assumptions and constraints Business rules Taxonomy of business rules Decision tables How to write simple calculations Requirements vs. business rules Document requirements Workshop ? Document Requirements Elicitation and Process Modeling Why do we model processes? What is Business Process Management? Using a modeling notation ?As Is? vs. ?To Be? modeling Why use BPMN? Basic BPM notation Business Process Modeling ? A case study Business Process Realignment ?As Is? vs. ?To Be? activity diagrams Workshop: Create a Business Process Model Planning & Eliciting Requirements Interviewing ? what and why? Preparing for an effective interview Types of questions to ask Sequencing questions Active listening techniques Planning for elicitation Conducting the interview Establishing rapport Active Listening Feedback techniques Types of elicitation techniques Workshops: Planning for Elicitation and Conducting an Elicitation Session Use Case & User Story Analysis What is an Actor? Types of Actors How to ?find? Use Cases? Diagramming Use Cases Tips on naming Use Cases Explaining scenarios The use case template Components of a use case Scenario examples Best practices for writing Use Cases Scenarios and flows Alternate and exception flows Exercises: Drawing a Use Case Diagram, Writing the Main Success Scenario, and Writing Alternate and Exception Scenarios Analyzing & Documenting Requirements Requirements and Use Cases Non-Functional requirements User Interface Requirements UI Data Table Reporting requirements Data requirements Data accessibility requirements Characteristics of good requirements The business requirements document (BRD) BRD vs. Functional Requirements Specification Preparing the requirements package Requirements traceability Workshops: Develop a User Interface, Analyzing Requirements, and Tracing requirements Additional Resources Useful books and links on writing effective requirements

Duration 2 Days 12 CPD hours This course is intended for This class assumes some prior experience with Git, plus basic coding or programming knowledge. Overview This course is approximately 50% hands-on, combining expert lecture, real-world demonstrations and group discussions with machine-based practical labs and exercises. Our engaging instructors and mentors are highly experienced practitioners who bring years of current 'on-the-job' experience into every classroom. Working in a hands-on learning environment led by our expert team, students will explore: Getting Started with Collaboration Understanding the GitHub Flow Branching with Git Local Git Configuration Working Locally with Git Collaborating on Your Code Merging Pull Requests Viewing Local Project History Streaming Your Workflow with Aliases Workflow Review Project: GitHub Games Resolving Merge Conflicts Working with Multiple Conflicts Searching for Events in Your Code Reverting Commits Helpful Git Commands Viewing Local Changes Creating a New Local Repository Fixing Commit Mistakes Rewriting History with Git Reset Merge Strategies: Rebase This is a fast-paced hands-on course that provides you with a solid overview of Git and GitHub, the web-based version control repository hosting service. While the examples in this class are related to computer code, GitHub can be used for other content. It offers the complete distributed version control and source code management (SCM) functionality of Git as well as adding its own features. It provides access control and several collaboration features such as bug tracking, feature requests, task management, and wikis for every project. Getting Started with The GitHub Ecosystem What is Git? Exploring a GitHub Repository Using GitHub Issues Activity: Creating A GitHub Issue Using Markdown Understanding the GitHub Flow The Essential GitHub Workflow Branching with Git Branching Defined Activity: Creating a Branch with GitHub Introduction Class Diagram Interaction Diagrams Sequence Diagrams Communication Diagrams State Machine Diagrams Activity Diagram Implementation Diagrams Local Git Configuration Checking your Git version Git Configuration Levels Viewing your configurations Configuring your username and email Configuring autocrif Working Locally with Git Creating a Local copy of the repo Our favorite Git command: git status Using Branches locally Switching branches Activity: Creating a New File The Two Stage Commit Collaborating on Your Code Collaboration Pushing your changes to GitHub Activity: Creating a Pull Request Exploring a Pull Request Activity: Code Review Merging Pull Requests Merge Explained Merging Your Pull Request Updating Your Local Repository Cleaning Up the Unneeded Branches Viewing Local Project History Using Git Log Streaming Your Workflow with Aliases Creating Custom Aliases Workflow Review Project: GitHub Games User Accounts vs. Organization Accounts Introduction to GitHub Pages What is a Fork? Creating a Fork Workflow Review: Updating the README.md Resolving Merge Conflicts Local Merge Conflicts Working with Multiple Conflicts Remote Merge Conflicts Exploring Searching for Events in Your Code What is GitHub? What is Git bisect? Finding the bug in your project Reverting Commits How Commits are made Safe operations Reverting Commits Helpful Git Commands Moving and Renaming Files with Git Staging Hunks of Changes Viewing Local Changes Comparing changes with the Repository Creating a New Local Repository Initializing a new local repository Fixing Commit Mistakes Revising your last commit Rewriting History with Git Reset Understanding reset Reset Modes Reset Soft Reset Mixed Reset Hard Does gone really mean gone? Getting it Back You just want that one commit Oops, I didn?t mean to reset Merge Strategies: Rebase About Git rebase Understanding Git Merge Strategies Creating a Linear History Additional course details: Nexus Humans Introduction to GITHub for Developers (TTDV7551) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Introduction to GITHub for Developers (TTDV7551) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Introduction to AI for Business