6399 Communication Skills courses

End of Life Care: End of Life Care Course Online Unlock the Power of End of Life Care: End of Life Care Course: Enrol Now! Caring for people with life-threatening illnesses or in their final days requires a compassionate and proactive approach. While there are some occupational distinctions between supportive care as a Palliative Care and End of Life Care: End of Life Care professional, both play an important role in preventing, reducing, and relieving suffering in the final days of a person's journey and providing a comforting transition process. End of Life Care: End of Life Care course will teach you the essential skills and knowledge to support an individual at their end of life. Through this End of Life Care: End of Life Care course, you will learn how to plan for care, deal with difficult issues, and apply your knowledge in a practical setting. The End of Life Care: End of Life Care course will also help you improve your communication skills and understand how important it is to communicate effectively with your patients and their families. The knowledge you will gain from this End of Life Care: End of Life Care course will enable you to always put your patients' interests ahead of your own. Why choose this End of Life Care: End of Life Care Course from the School of Health Care? Self-paced End of Life Care: End of Life Care Course, access available from anywhere in the world. High-quality study materials that are easy to understand. End of Life Care: End of Life Care Course developed by industry experts. After each module, there will be an MCQ quiz to assess your learning. Assessment results are generated automatically and instantly. 24/7 support is available via live chat, phone call, or email. Free PDF certificate after completing the End of Life Care: End of Life Care Course. Main Course: End of Life Care Free Courses Course 01: Care Certificate Course 02: Social Worker Course 03: Palliative Care Course 04: Care Certificate Course 05: Level 7 Life Coaching [ Note: Free PDF certificate as soon as completing the End of Life Care: End of Life Care course] End of Life Care: End of Life Care Course Online This End of Life Care: End of Life Care Course consists of 05 modules. Learning Outcomes After completing this End of Life Care: End of Life Care Course, learner will be able to: Gain a solid understanding of how to work in end-of-life care Know how to provide support to manage pain and discomfort Gain in-depth knowledge about end-of-life care and dementia Understand the role of the care worker at the time of death Have a better understanding of loss and grief in end-of-life care By enrolling in this comprehensive End of Life Care: End of Life Care Course, you can achieve your goals and prepare for your ideal career. The course offers students an in-depth learning experience that they can complete at their own pace in order to advance their professional development Course Curriculum of Level 2 Certificate in Understanding End-of-Life Care Course Module 01: Understand how to work in end-of-life Care Module 02: Understand how to provide support to manage pain and discomfort Module 03: End-of-life care and dementia Module 04: Understanding the role of the care worker at the time of death Module 05: Understand loss and grief in end-of-life Care Assessment Method of End of Life Care: End of Life Care Course After completing End of Life Care: End of Life Care Course, you will get quizzes to assess your learning. You will do the later modules upon getting 60% marks on the quiz test. Apart from this, you do not need to sit for any other assessments. Certification of End of Life Care: End of Life Care Course After completing the End of Life Care: End of Life Care Course, you can instantly download your certificate for FREE. The hard copy of the certification will also be delivered to your doorstep via post, which will cost £13.99. Who is this course for? End of Life Care: End of Life Care Course Online This End of Life Care: End of Life Care Course is suitable for: Health and social care workers Individuals working in an adult care environment Carers and caretakers Requirements End of Life Care: End of Life Care Course Online To enrol in this End of Life Care: End of Life Care Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our End of Life Care: End of Life Care Course. Be energetic and self-motivated to complete our End of Life Care: End of Life Care Course. Basic computer Skill is required to complete our End of Life Care: End of Life Care Course. If you want to enrol in our End of Life Care: End of Life Care Course, you must be at least 15 years old. Career path End of Life Care: End of Life Care Course Online After completing this End of Life Care: End of Life Care Course, you may able to pursue a variety of promising career opportunities, such as — Social Care Workers- £28,000 (Approximately) Adult Care Worker £30,000 (Approximately) Healthcare Advisor – £27,500 (Approximately)

Travel Agent, Customer Service, CRM with Travel & Tourism Level 5 Online Introducing the Ultimate Travel Agent: Travel Agent Course Unlock Your Journey to Success! Are you passionate about travel and eager to turn your wanderlust into a lucrative career? Look no further! We proudly present to you the comprehensive and transformative Travel Agent: Travel Agent Course. This Travel Agent: Travel Agent Course is designed to equip you with the skills and knowledge needed to excel in the dynamic world of travel planning. Our Travel Agent: Travel Agent Course offers a meticulously crafted curriculum that covers every aspect of travel planning. From destination research and visa requirements to booking accommodations, transportation, and activities. With this Travel Agent: Travel Agent Course you will gain a comprehensive understanding of the entire travel planning process. You will learn about Travel Agent: Travel Agent Course from seasoned travel industry professionals who have walked the path you aspire to follow. Becoming a successful travel agent requires more than just knowledge of destinations and bookings. Embark on a fulfilling career that combines your love for travel with the opportunity to create life-changing experiences for others. Don't miss out on this chance to become a sought-after travel agent. Enroll in our Travel Agent, Customer Service with Travel & Tourism Course today and unlock a world of possibility. Main Course Course 01: Travel Agent Course 02: Level 5 Diploma in Travel & Tourism Free Courses included with Travel Agent, Customer Service with Travel and Tourism course. Course 01: Customer Service Level 2 Course 02: CRM (Customer Relationship Management) Course 03: Hotel Management Course 04: Time Management Course 05: Hospitality Management Special Offers of this Travel Agent, Customer Service with Travel and Tourism course: This Travel Agent, Customer Service with Travel and Tourism Course includes a FREE PDF Certificate. Lifetime access to this Travel Agent, Customer Service with Travel and Tourism Course Instant access to this Travel Agent, Customer Service with Travel and Tourism Course 24/7 Support Available to this Travel Agent, Customer Service with Travel and Tourism Course [ Note: Free PDF certificate as soon as completing Travel Agent, Customer Service, CRM with Travel and Tourism Level 5 Course] Travel Agent, Customer Service, CRM with Travel & Tourism Level 5 Course Online Industry Experts Designed this Travel Agent course into 11 detailed modules. Module 01: Introduction to Travel Agency Operations Module 02: Destination Knowledge and Sales Techniques Module 03: Travel Technology and Reservation Systems Module 04: Marketing and Promoting Travel Services Module 05: Managing Travel Business Operations Module 06: Specialisation and Niche Markets Module 07: Customer Service and Communication Skills Module 08: Group Travel and Event Planning Module 09: Travel Insurance and Risk Management Module 10: Sustainable Travel and Corporate Social Responsibility Module 11: Human Resource Management in the Travel Industry Industry Experts Designed this Level 5 Diploma in Travel & Tourism course into 18 detailed modules. Module 1: An Overview of Travel & Tourism Module 2: The Accommodation Sector: Managing for Quality Module 3: Airlines, Airports and International Aviation Module 4: Tour Operations Management Module 5: Managing Tourism Distribution Module 6: Human Resource Management in Tourism Module 7: Marketing Management for Tourism Module 8: Strategy for Tourism Module 9: Managing Finance for Tourism Module 10: The Law and Tourism Module 11: Managing Urban Tourism Module 12: Managing the Countryside for Tourism: A Governance Perspective Module 13: Site and Visitor Management at Natural Attractions Module 14: Information and Communication Technologies for Tourism Module 15: Destination Marketing and Technology Module 16: Tourism and the Environment Module 17: International Tourism: The Management of Crisis Module 18: Ethics in Tourism Management Certificate of Completion You will receive a course completion certificate for free as soon as you complete the Travel Agent, Customer Service, CRM with Travel & Tourism Level 5 Online Course. Who is this course for? Travel Agent, Customer Service, CRM with Travel & Tourism Level 5 Online This Travel Agent, Customer Service with Travel & Tourism Course is open to everyone. Special Note: Our Travel Agent, Customer Service, CRM with Travel & Tourism Level 5 Course is knowledge Based course. If You want to get qualified, you can consider following options: Level 1/Level 2 First Certificate in Travel and Tourism Level 3 Diploma in Travel and Tourism igcse travel tourism Level 1/Level 2 First Certificate in Travel and Tourism Requirements Travel Agent, Customer Service, CRM with Travel & Tourism Level 5 To enrol in this Travel Agent, Customer Service with Travel and Tourism Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our Travel Agent: Travel Agent Course. Be energetic and self-motivated to complete our Travel Agent, Customer Service with Travel and Tourism Course. Basic computer Skill is required to complete our Travel Agent, Customer Service with Travel and Tourism Course. If you want to enrol in our Travel Agent, Customer Service with Travel & Tourism Course you must be at least 15 years old. Career path Travel Agent, Customer Service, CRM with Travel & Tourism Level 5 After completing our Travel Agent, Customer Service, CRM with Travel and Tourism Level 5 Course, you can easily explore various career options in the travel & tourism industry, such as: Travel Agent Tour Operator Tourism Marketing Manager Travel Counsellor Airline Customer Service Agent Travel Writer or Blogger

Become a skilled office admin and receptionist with our comprehensive course. Master key administrative tasks, communication skills, and customer service. Enroll now!

★★★ Enrolment Gift: Get Hard Copy + PDF Certificates + Transcript + Student ID Card worth £250 - Enrol Now! ★★★

Frontline+ Training Programmes for GP Healthcare Operational Staff… Our Frontline+ Programmes are designed for operational staff that deal directly with patients, for example - Reception / Patient Co-ordinators / Care Navigators / Admin

Hotel management is a service industry which focuses on serving the needs of its clients. Our award-winning Hotel Management Training is designed for them who are seeking to gain key management and service skills required to work in hospitality industry. The course is equally suitable for those individuals who are already working in the industry and seek to enhance their skills for performing some technical functions or organising and managing teams in the workplace. The Hotel Management Training will teach you about hotel operations such as front office, housekeeping, food and beverage production, etc. This course is focusing on developing strong fundamental understanding in the key areas of hospitality operations and management. You will acquire a thorough appreciation of the lodging industry, as well as gain operational and strategic skills required for hotel, tourism and restaurant management. Why choose this course Earn an e-certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certification After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for £9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for £15.99, which will reach your doorsteps by post. Who is this course for? Diploma in Hotel Management is suitable for anyone who want to gain extensive knowledge, potential experience and professional skills in the related field. This is a great opportunity for all student from any academic backgrounds to learn more on this subject.

Functional Skills: Maths and English Level 2 Course Overview Need a solid boost in both maths and English to get ahead in work or study? This Functional Skills: Maths and English Level 2 course has got you covered. From fractions and BODMAS to grammar and punctuation, we’ve packed everything into bite-sized lessons that are easy to follow and fun to complete. Whether you’re prepping for further education, looking to improve employability, or just brushing up on the basics, this course helps you feel confident with numbers and words — all at once. Plus, it's fully online, meaning you can learn at your own pace, from anywhere. Zero stress, just progress! Extra Included: Free Accredited Certificate Included Lifetime Access Free Student ID Card Learning Outcome Confidently handle maths concepts like decimals, percentages, ratios, and algebra Solve real-life word problems involving fractions, profit & loss, and scientific notation Read, write, and speak more clearly and correctly in English Spot and avoid common mistakes in writing Improve your academic, workplace, or everyday communication skills Who is this Functional Skills: Maths and English Level 2 Course for? This course is ideal for anyone looking to improve their everyday maths and English skills, whether you're aiming to meet entry requirements for further study, boost your CV, or gain confidence in practical tasks like budgeting, writing emails, or solving problems. It’s perfect for school leavers, job seekers, apprentices, and adults returning to education - basically, anyone who wants to sharpen their skills in a friendly, flexible way. Entry Requirements There are no formal requirements — just basic understanding of English and motivation to learn. Accredited Certification After successfully completing the course, you can get a UK and internationally accepted certificate to share your achievement with potential employers or include it in your CV. For the PDF certificate, you’ll need to pay £9.99. You can get the hard copy for 15.99, which will reach your doorstep by post.

Level 2 Certificate in Working in the Health Sector Course Do you want a career as a healthcare worker? This Level 2 Certificate in Understanding Working in the Health Sector course is designed to provide you with a thorough understanding of the healthcare sector and its various roles. Through this Level 2 Certificate in Understanding Working in the Health Sector, you may help yourself gain the skills needed to work in the health industry. This Level 2 Certificate in Understanding Working in the Health Sector course will teach you communication techniques and the duties of a healthcare professional. Additionally, this Level 2 Certificate in Understanding Working in the Health Sector course explains personal growth in the healthcare industry. This Level 2 Certificate in Understanding Working in the Health Sector course also covers equity, diversity, inclusion, and quality standards. To improve your employment skills by enrolling in this Level 2 Certificate in Understanding Working in the Health Sector course. Learning Outcomes of Level 2 Certificate in Understanding Working in the Health Sector After completing this Level 2 Certificate in Understanding Working in the Health Sector course, the learner will be able to: Gain a solid understanding of the role of the Healthcare Worker with this Level 2 Certificate in Understanding Working in the Health Sector. This Level 2 Certificate in Understanding Working in the Health Sector, helps to gain strong communication skills for working in the Health Sector. Understand personal development in the Health Sector throughout the Level 2 Certificate in Understanding Working in the Health Sector course. You can gain in-depth knowledge about health, safety and security in the Health Sector with this Level 2 Certificate in Understanding Working in the Health Sector course. Level 2 Certificate in Understanding Working in the Health Sector teaches the quality standards that apply to Healthcare Settings. You can understand equality and diversity in the Health Sector by the Level 2 Certificate in Understanding Working in the Health Sector course. Main Course: Level 2 Certificate in Understanding Working in the Health Sector Course Free Courses are including with this Business Administration: Level 2 Diploma in Business Administration Course Level 2 Certificate in Working in the Health Sector Course, We Offer a free Level 2 Certificate in Awareness of Mental Health Problems Course Special Offers of this Level 2 Certificate in Working in the Health Sector Course This Level 2 Certificate in Working in the Health Sector Course includes a FREE PDF Certificate. Lifetime access to this Level 2 Certificate in Working in the Health Sector Course Instant access to this Level 2 Certificate in Working in the Health Sector Course Get FREE Tutor Support to this Level 2 Certificate in Working in the Health Sector Course Level 2 Certificate in Working in the Health Sector Course Those who are interested in or are new to working in the healthcare industry can enroll in this Level 2 Certificate in Understanding Working in the Health Sector course. You will gain a comprehensive understanding of the healthcare industry and its various roles with this qualification. You can build the skills necessary to work in the health sector and become a productive team member by enrolling in the Level 2 Certificate in Understanding Working in the Health Sector course. Who is this course for? Level 2 Certificate in Working in the Health Sector Course Those who desire to begin or develop their careers in health care support and administrative professions should take the Level 2 Certificate in Understanding Working in the Health Sector course. Special Note: Our Course is not a regulated course. If You want to get qualified, you can consider following option: Level 2 Certificate in Working in the Health Sector (RQF). Requirements Level 2 Certificate in Working in the Health Sector Course To enrol in this Level 2 Certificate in Working in the Health Sector Course, students must fulfil the following requirements. To join in our Level 2 Certificate in Working in the Health Sector Course, you must have a strong command of the English language. To successfully complete our Working in the Health Sector Course, you must be vivacious and self driven. To complete our Working in the Health Sector Course, you must have a basic understanding of computers. A minimum age limit of 15 is required to enrol in this Level 2 Certificate in Working in the Health Sector Course Career path Level 2 Certificate in Working in the Health Sector Course You can pursue the following job choices by studying this Level 2 Certificate in Understanding Working in the Health Sector course: Adult Social Worker Healthcare Assistant Mental Health Nursing Health & Social Care Trainer Health & Social Care Tutor

This video course is designed to prepare you to achieve the internationally recognized fundamental IT training certification, CompTIA Security+ Certification SY0-601 exam. The course covers all the major domains needed for the certification and will help you develop the basics of IT and computers with the help of examples and quizzes.

Birmingham Settlement are running a programme of training sessions between April and July 2024. All sessions are half-a-day and are an excellent opportunity to learn about important topics, starting with Adult Safeguarding on the 18th April.  If you are interested in any of the courses or would like more information, contact our Trainer David Coombes via email david.coombes@bsettlement.org.uk or by phone 07399 560 766. Training Sessions: Adult Safeguarding April 18th 9.15am – 12.30pm (Sports & Community Centre, Kingstanding) Training will include: What is Adult Safeguarding? What is abuse? Categories of abuse. Those most at risk of abuse. Identifying the signs of abuse. Taking safeguarding action. The issue of client consent. Mental Health Awareness April 23rd 9.30am – 12.45pm (Nature & Wellbeing Centre, Ladywood) Training will include: Defining mental health and mental illness. Signs and symptoms of the most common mental health conditions. Identifying and responding to a mental health crisis. Maintaining positive mental wellbeing. How best to support mental health recovery. Trauma Informed Practice May 14th 9.30am – 12.45pm (Nature & Wellbeing Centre, Ladywood) Training will include: What is trauma? Symptoms of trauma. Impact of trauma on children. Understanding the impact of Adverse Childhood experiences. Key principles of trauma informed practice. Managing work stress and undertaking self-care. Professional Boundaries May 23rd 9.15am – 12.30pm (Sports & Community Centre, Kingstanding) Training will include: What are professional boundaries and why are they important? Professional vs Personal boundaries and how they differ. How trauma impacts personal power and the ability to establish boundaries. Signs of boundary violations. How boundaries support wellbeing. Conflict Resolution June 6th 9.15am – 12.30pm (Sports & Community Centre, Kingstanding) Training will include: Defining conflict and exploring the risks vs the benefits of conflict. Looking at anger and aggression. Understanding how the brain responds to threat and danger. Exploring the practical communication strategies effective in the prevention and de-escalation of conflict. Learning to respond rather than react. Equality, Diversity & Inclusion June 11th 9.30am – 12.45pm (Nature & Wellbeing Centre, Ladywood) Training will include: The Equality Act and protected characteristics. Different forms of discrimination. How ‘membership’ of specific groups might bring advantage or disadvantage. Understanding the ‘multi layered’ nature of discrimination. Understanding how diversity and inclusion can positively impact and change what we do. Dementia Awareness July 9th 9.30am – 12.45pm (Nature & Wellbeing Centre, Ladywood) Training will include: What is dementia? The different types of dementia. The signs and symptoms of dementia. Risk reduction strategies. Benefits of early diagnosis. Barriers to diagnosis, treatment, and support. How we can help. Disability Awareness July 18th 9.15 – 12.30pm (Sports & Community Centre, Kingstanding) Training will include: Defining disability, disability as a social construct, non-visible disabilities. Barriers facing those with disabilities and the positive actions and reasonable adjustments we all can make to create more inclusive and less discriminatory environments.