5240 Communication Skills courses

Duration 1 Days 6 CPD hours This course is intended for This course is designed for existing Microsoft SharePoint site users who will create and manage SharePoint team or communication sites in SharePoint Online or SharePoint 2019. Overview In this course, you will create a SharePoint team site and a communication site, perform basic content management tasks on SharePoint sites, and configure workflows with Forms and Flow. You will: Create and configure new SharePoint sites. Create and configure document libraries. Create and configure lists. Assign permissions and access rights. Create and configure a communication site. Implement workflows with Forms and Flow. This course will empower you to use Microsoft© SharePoint© online to facilitate collaboration and allow you to use familiar applications and web-based tools to create, access, store, and track documents and data in a central location. Enable and configure SharePoint?s many distinct features and discover the many content structures that can be selected, added, and configured. Learn how to create, configure, and manage SharePoint sites so that your team or organization can share information and collaborate effectively.SharePoint content structures and configuration options are complex. As a site owner, it is critical that you understand what features, options, and content structures are available in SharePoint online, and how to properly configure them. With SharePoint sites, features, and content structures properly implemented, you will be able to securely share files, collaborate on documents, and access the information you need to work with your colleagues more effectively. Creating and Configuring a New Site Topic A: Create a Site in SharePoint Topic B: Configure Site Look and Layout Creating and Configuring Document Libraries Topic A: Create Document Libraries Topic B: Configure File Versioning and Checkout Topic C: Configure Content Approval Creating and Configuring Lists Topic A: Add List Apps to a Site Topic B: Create Custom Lists Topic C: Create Calculated and Validated Columns Assigning Permissions and Access Rights Topic A: Secure Sites with Permissions Topic B: Secure Apps, Documents, and Files Creating and Configuring a Communication Site Topic A: Create a Communication Site Topic B: Configure a Communication Site Implementing Workflows with Forms and Flow Topic A: Capture Data with Forms Topic B: Store Form Data in SharePoint with Flow Topic C: Automate Business Processes with Forms, Flow, and SharePoint

Duration 1 Days 6 CPD hours This course is intended for Leaders, Managers, Individuals who lead meetings This course is designed to help leaders run effective virtual meetings as well as managing their team virtually. We will explore communication styles and understanding their team as well as productivity. This course involves a lot of open discussion as well as teaching leaders how to manage the virtual workplace and run productive meetings. Defining the Virtual Workplace What does it look like? Tools available Communication strategies Understanding communication styles Leading different communication styles Building a Virtual Workplace Strategy Goals & agenda Check-ins Communication strategies Virtual Leadership Strategies Making connections & check ins Managing virtual meetings with team members Defining availability & creating schedules Open Discussion & Action Plan

Duration 2 Days 12 CPD hours Overview Create heightened self-awareness and personal discovery Establish a space of mutual respect by adapting your communication Work with resistance to gain commitment and buy-in Recognize and enhance trust by leading from any position Distinguish among varying attitudes and behaviors to make your teams work as a stronger unit One of DISC?s most intriguing applications is leveraging behavioral identification and adaptability. This workshop will guide you on the path of heightened self-awareness and personal discovery. You can make this your cornerstone seminar, revealing your unique behavioral style blend and how to apply that knowledge prescriptively to others, based on their style blend; thus boosting communication effectiveness. Studies indicate that 92% of workplace conflict is the result of misunderstanding and communication breakdowns. Your entire organization can apply DISC?s prescriptive lessons of behavioral adaptability to reduce employee conflict and turnover, increase productivity, and optimize team performance. Private classes on this topic are available. We can address your organization?s issues, time constraints, and save you money, too. Contact us to find out how. 1. Understanding The World Of Disc What is DISC? Breaking down the four main styles: Dominant Influencing Steady Conscientious Determining behaviors to read styles: Indirect vs. Direct Open vs. Guarded 2. Building Stronger Self-Awareness Rating your own style Understanding the Platinum Rule Grid Breaking down your profile Natural Style Adapted Style 3. Reading And Adapting To Others? Behaviors Applying the Platinum Rule Identifying characteristics in others Communication strategies with others Adapting your approaches 4. Getting Buy-In From Others Selling yourself to others Getting buy-in from each profile Understanding the cycle of getting buy-in Assessing Solving Confirming agreement Assuring satisfaction 5. Trust-Based Leadership High performance leadership characteristics The key to listening to build trust Motivating strategies with each profile 6. Making Teams Work Understanding how we each make decisions Seeing the power in each style as a role Blending team styles for teamwork Reviewing the team needs to optimize effectiveness

Duration 2 Days 12 CPD hours This course is intended for System Security Administrator Security Architect Technology Consultant Overview This course will prepare you to Understand SAP Security fundamentals Get an overview of the main SAP concepts for security Be prepared to learn more in detail about each SAP concept for security This course will prepare you to Understand SAP Security fundamentals. Get an overview of the main SAP concepts for security. Be prepared to learn more in detail about each SAP concept for security. SAP Access Governance and Control Overview of Security Fundamentals Introduction to SAP Access Governance SAP NetWeaver Application Security Overview Describe SAP User Experience Explain Basic User Administration for AS ABAP Explain Basic Role Administration for AS ABAP Describe SAP Fiori Catalog and Group Administration Concept Describe AS JAVA Security Discuss Custom Development and Security SAP Access Governance and Compliance Describe SAP Access Governance Explain SAP GRC Access Control Describe SAP Identity Management Describe SAP Cloud Identity Access Governance Infrastructure Security Explaining Network Topology Enabling Secure Network Communication (SNC) Enabling Secure Sockets Layer (SSL) Implementing Single Sign-On (SSO) in SAP Systems Security Monitoring with SAP Solution Manager Monitoring Security with SAP Solution Manager SAP Data Privacy Governance and Cybersecurity Introduce EU General Data Privacy Regulation (GDPR) Discuss SAP Support for GDPR Compliance Additional course details: Nexus Humans SAP System Security Fundamentals training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the SAP System Security Fundamentals course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 5 Days 30 CPD hours This course is intended for Channel Field Engineers Employees Overview After taking this course, you should be able to: Define Cisco Business TelePresence Solutions components and architectures Implement Cisco TelePresence Video Communication Server (Expressway) for basic and advanced video networks Implement Cisco TelePresence Management Suite (TMS) Configure Cisco Meeting Server Features Define integration of Cisco Collaboration Premise Solutions with Cisco Cloud, including Cisco Spark, Cisco Spark Hybrid, and WebEx Cisco Video Infrastructure Implementation (VII) v1.0 will provide you with the necessary knowledge and skills to implement a complete Cisco TelePresence solution, including TelePresence endpoints, integration of premise with cloud solutions, meeting solutions, and management software. It describes Cisco business TelePresence solutions and enables students to implement and troubleshoot basic and advanced TelePresence network solutions. Module 1: Advanced Cisco Expressway Features Lesson 1: Introducing Cisco Video Network Solutions Lesson 2: Exploring Cisco Expressway Basic Setup Lesson 3: Explaining Regular Expressions in a Cisco Expressway Environment Lesson 4: Deploying Components of Cisco Expressway Security Lesson 5: Exploring the Fundamentals of Subzones on a Cisco Expressway Lesson 6: Administering Call Control on a Cisco Expressway Lesson 7: Implementing Subzone Bandwidth Management on a Cisco Expressway Lesson 8: Implementing Zones on a Cisco Expressway Lesson 9: Exploring Clustering on the Cisco Expressway Lesson 10: Applying Troubleshooting on the Cisco Expressway Module 2: Advanced Cisco Meeting Server Features Lesson 1: Introducing the Cisco Meeting Server Lesson 2: Exploring Cisco Meeting Server API Configuration Lesson 3: Exploring Cisco Meeting Server Resilient and Scalable Deployments Lesson 4: Exploring Additional Features with Cisco Meeting Server Module 3: Cisco Collaboration Meetin gRoom Solutions wiht Cisco TelePresence Server Lesson 1: Introducing Cisco Collaboration Meeting Room Cloud, Premises, and Hybrid Products Lesson 2: Deploying the Cisco TelePresence Server and Cisco TelePresence Conductor Lesson 3: Applying Troubleshooting to Cisco CMR Premises Solutions Module 4: Cisco TelePresence Management Suite Solution Lesson 1: Explaining Cisco TMS Installation Lesson 2: Describing Cisco TMS Operation Lesson 3: Explaining Cisco TMS Conference Scheduling and Management Lesson 4: Configuring Permissions on Cisco TMS for Administration Lesson 5: Applying Troubleshooting to Cisco TMS Module 5: Cisco Cloud Solutions?WebEx and Spark Lesson 1: Introducing Cisco WebEx and Cisco Spark Cloud Solutions Lesson 2: Exploring Cisco Spark Administration Configuration Lesson 3: Deploying Cisco Spark Hybrid Services Lesson 4: Exploring Cisco Spark APIs and BOTs Configuration Module 6: Cisco TelePresence Content Server (Optional Module) Lesson 1: Examining Cisco TCS Operation and Configuration

Duration 2 Days 12 CPD hours This course is intended for Network Video Engineer Voice/UC/Collaboration/Communications Engineer Collaboration Tools Engineer Collaboration Sales/Systems Engineer Overview Install, Configure, and Implement Cisco Emergency Responder (Cisco ER). Configure CUCM for CER Configure Emergency Response Locations (ERLs) Configure Emergency Location Identification Numbers (ELINs) Configure PSAP calls and PSAP CallBack Configure Users and onsite Security Management This is a 2-day hands-on course, where students will Install, Deploy, and Configure Cisco Emergency Responder (Cisco ER) 12.5. Student will also integrate emergency communication system with Cisco Unified Communications Manager. Students will learn how Cisco ER automatically notifies and routes calls to the local public safety answering point (PSAP) operator. Students will configure emergency response locations (ERLs) and emergency location identification numbers (ELINs) in CER to properly route enhanced 911 (E911) calls. You will also examine CER disaster recovery and user management. Cisco Emergency Responder Overview PSAP/ Emergency Calling Overview National Emergency Number Association Legislation and Regulation Service Provider ALI Automatic Number Identification (ANI) Automatic Location Identification (ALI) NENA Emergency Response Location NENA Guidelines for ERLs NENA Emergency Location Identification Number (ELIN) E911 Preparation Cisco Emergency Call Handler Cisco Emergency Responder 11.x Enhancements License Management Emergency Responder Redundancy Clustering CER over the WAN Integration with UC Manager Intrado Architecture CER Wireless Features Overview Installing Cisco Emergency Responder Supported Hardware Platforms CER Virtual Server Requirements Deploy Cisco CER OVF/OVA Installation of CER CER CLI Interface Reset Application Administrator Password Add 2nd CER Server - Subscriber Upgrade VMware Tools on Cisco Emergency Responder Server CER Backup and Restore CER PLM Licensing Unified Communication Manager CER Configuration Cisco Unified Communications Manager Administrator Interfaces Cisco Unified Communications Manager Required Services for CER CUCM SNMP Settings Phone Partition and Calling Search Spaces Partitions for 911 Services CER CUCM Configuration for CTI Route Points and CTI Ports Configure CER Route Patterns for 911 and Security Personal Create Translation Patterns for ELINs Create Emergency Responder Cisco Unified Communications Manager User Location Awareness Overview Configure Wireless Endpoint Tracking Feature on UCM 11.5 Cisco Emergency Responder (CER) Configuration Emergency Responder Interface E.164 Dial Plan Support Cisco Emergency Responder Groups Setup CER Groups CER Telephony Settings for CER Cisco CER License Manager Cisco CER Email Settings Cisco CER - Add Subscriber Onsite Security Alerts for Security Personnel Pager Alert Configuration Configure Emergency Response Location (ERL) Configure Emergency Location Identification Number (ELIN) ERL Migration Tool Configure SNMP Configure Phone Tracking Configure LAN Switch Tracking Configuring IP Subnet-based ERLs Configuring Manual Phone Tracking Emergency Responder User Management Manage Onsite Alerts, ERLs, and ALI Data User and Security Logins CER - Web Alerts CER - ERL Audit Trail Export PS-ALI Records ERL Debug Tool

Duration 1 Days 6 CPD hours This course is intended for This course is intended for people who have a basic understanding of Microsoft© Outlook© and want to know how to use its advanced features to manage their email communications, calendar events, contact information, search functions, and other communication tasks. Overview In this course, you will use Outlook?s advanced features to customize and manage your email communications, including using advanced features to organize emails; managing calendar settings and options; managing contact information; scheduling tasks; and managing Outlook archives and data file settings. You will: Insert objects in messages, and modify properties and global options. Organize, search, and manage messages. Protect your mailbox and manage its size. Use rules and Quick Steps to automate message management. Work with advanced calendar settings. Import and forward contacts. Assign delegate permissions and share Outlook items with others. Archive and back up Outlook items using data files. In this course, you will customize command sets, configure mail accounts, set global options, perform advanced searches, apply filters to intercept mail and control spam, create rules to automate mail management tasks, work with calendars and contacts, manage tasks, preserve data with archives and data files, as well as share and delegate access to your Outlook items. In short, you'll work with a wide range of features and options and, in so doing, understand why Outlook is a leading personal management system.This course builds upon the foundational knowledge presented in the Microsoft© Outlook© for Office 365? (Desktop or Online): Part 1 course and will help you customize a communication system well-suited to your work style.This course covers Microsoft Office Specialist Program exam objectives to help you prepare for the Outlook Associate (Office 365 and Office 2019): Exam MO-400 . Modifying Message Properties and Customizing Outlook Topic A: Insert Hyperlinks and Symbols Topic B: Modify Message Properties Topic C: Add Email Accounts to Outlook Topic D: Customize Outlook Options Organizing, Searching, and Managing Messages Topic A: Group and Sort Messages Topic B: Filter and Manage Messages Topic C: Search Outlook Items Managing Your Mailbox Topic A: Manage Junk Email Options Topic B: Manage Your Mailbox Size Automating Message Management Topic A: Use Automatic Replies Topic B: Use Rules to Organize Messages Topic C: Create and Use Quick Steps Working with Calendar Settings Topic A: Set Advanced Calendar Options Topic B: Create and Manage Additional Calendars Topic C: Manage Meeting Responses Managing Contacts Topic A: Import and Export Contacts Topic B: Use Electronic Business Cards Topic C: Forward Contacts Sharing Outlook Items Topic A: Assign and Manage Tasks Topic B: Share Your Calendar Topic C: Share Your Contacts Managing Outlook Data Files Topic A: Use Archiving to Manage Mailbox Size Topic B: Work with Outlook Data Files

Duration 2 Days 12 CPD hours This course is intended for The primary audience for this course is as follows: System engineers Technical support personnel Channel partners and resellers Overview Upon completion of this course, the learner should be able to meet the following objectives: Installing a Cisco Meeting Server in a single combined deployment Installing a Cisco Meeting Server in a single split deployment Troubleshooting tools Integrating Cisco Meeting Server with Cisco TelePresence Video Communication Server (VCS), Cisco Unified Communications Manager and Microsoft Skype for Business In this course, you will learn how to install, troubleshoot, and maintain a single server and single server split deployment of Cisco Meeting Servers This course is designed to establish a minimum level of knowledge and competency among Cisco Meeting Server resale and installation partners. The recently purchased Acano collaboration hardware and software includes video and audio-bridging technology that allows customers to connect video systems from multiple vendors across both cloud and hybrid environments. Cisco has incorporated Acano collaboration technologies into the new Meeting Server tool. Module 1: Cisco Meeting Server Single Server Solution Cisco Meeting Server Solution Reviewing Authentication and Encryption Single Server Solution Preparing for Cisco Meeting Server Installation Installing Cisco Meeting Servers Configuring the Web Admin Configuring the Call Bridge Configuring the Web Bridge Module 2: Troubleshooting Tools Seven call detail record (CDR) record types and the information contained in each Capture server configuration files (.json), crash log files, media and application .dmp files. Cisco Meeting App crash files, and Cisco Meeting App diagnostic logs Employ the built-in commands to identify Cisco Meeting Server solution issues including PKI, DNS Lookup, Ping, and Service Status Common issues for end users using the Cisco Meeting Server solution Module 3: Firewall Traversal and Unified Communications Application Integration Deploying a TURN Server Deploying Firewall and NAT Traversal Integrating with UC Platforms Additional course details: Nexus Humans Cisco Meeting Server Intermediate (COLLAB250) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Cisco Meeting Server Intermediate (COLLAB250) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 3 Days 18 CPD hours This course is intended for This course is designed for any individual who might need to perform project management activities in their job role on either a formal or informal basis, or any individual who wants to build upon their current project management knowledge to be more productively involved on a project team. This course is not specifically designed for students who are seeking project management-related certification. Rather, it is designed to introduce a structure to help students more effectively manage projects as well as participate fully on a project team. Overview In this course, you will apply recognized practices of project management to manage a project from start to finish. You will: - Identify the basic concepts of project management. - Launch a project. - Estimate project work. - Create a project schedule. - Plan project costs. - Plan for project risks. - Plan for project quality and compliance. - Manage human and physical resources for the project. - Manage project procurements. - Plan for change management and monitor the project scope. - Monitor and optimize project schedule and cost. - Monitor the quality of the project work and the risks involved. - Plan communication strategies and manage stakeholder relationships. - Close a project. If you are taking this course, you probably have some exposure to managing projects, or you may be considering embarking on a career as a professional project manager. Your ability as a project manager to demonstrate best practices in project management on the job is becoming the standard to compete in today's fast-paced and highly technical workplace. In this course, you will apply the generally recognized practices of project management to successfully manage projects. Project managers are always under severe pressure to complete projects on time and within budget. However, most projects fail to meet these demands, and, as a result, many projects are terminated early. Successful project management requires knowledge and experience. This course is designed to provide you with the skills needed to be a successful project manager in today's rapidly changing world. The skills and knowledge you gain in this course will help you avoid making costly mistakes and increase your competitive edge in the project management profession. Getting Started with Project Management Define Project Management Basics Identify Influencing Factors Define Project Management Certifications Launching Projects How Organizations Choose the Right Project Identify Project Stakeholders and Their Expectations Authorize a Project Identify the Project Scope Estimating Project Work Develop a WBS Identify the Relationships Between Work Packages Identify Resources Estimate Time Creating a Project Schedule Develop a Project Schedule Create a Schedule Baseline Planning Project Costs Establish Project Costs Establish the Cost Baseline Reconcile Funding and Costs Planning for Risk Create a Risk Management Plan Identify Risks and Their Causes Analyze Risks Develop a Risk Response Plan Planning for Quality and Compliance Deliver the Desired Project Results Verify Compliance Requirements Managing the Project Team Plan Your Project Team Assemble the Team Develop the Team Manage the Team Managing Project Procurements Plan for Project Procurements Obtain Responses from Vendors Select the Right Vendor Manage Vendors and Procurements Managing Change During Project Execution Prepare for Project Execution Manage Project Changes Monitor the Project Scope Monitoring and Controlling Project Schedule and Cost Monitor and Control the Project Schedule Optimize the Project Schedule Monitor and Control Project Cost Monitoring and Controlling Risk and Quality Monitor and Control Risks Put Quality Plans into Action Control Project Quality Communicating and Reporting Communicate During a Project Distribute Project Information Manage Stakeholder Relationships and Expectations Report on Project Performance Closing the Project Deliver the Final Product Close Project Procurements Close the Project

Duration 2 Days 12 CPD hours This course is intended for This course is intended for network administrators, operators, and engineers responsible for managing the normal day-to-day operation and administration of a BIG-IP application delivery network. This course presents the prerequisite knowledge for many other of F5's BIG-IP instructor-led training courses. Overview Getting started with the BIG-IP system Traffic processing with BIG-IP Local Traffic Manager (LTM) Using the TMSH (TMOS Shell) command line interface Using NATs and SNATs Monitoring application health and managing object status Modifying traffic behavior with profiles, including SSL offload and re-encryption Modifying traffic behavior with persistence, including source address affinity and cookie persistence Troubleshooting the BIG-IP system, including logging (local, high-speed, and legacy remote logging), and using tcpdump User roles and administrative partitions vCMP concepts Customizing application delivery with iRules This course gives network administrators, network operators, and network engineers a functional understanding of the BIG-IP system as it is commonly deployed in an application delivery network. The course introduces students to the BIG-IP system, its configuration objects, how it processes traffic, and how typical administrative and operational activities are performed. The course includes lecture, hands-on labs, interactive demonstrations, and discussions. Setting Up the BIG-IP System Introducing the BIG-IP System Initially Setting Up the BIG-IP System Configuring the Management Interface Activating the Software License Provisioning Modules and Resources Importing a Device Certificate Specifying BIG-IP Platform Properties Configuring the Network Configuring Network Time Protocol (NTP) Servers Configuring Domain Name System (DNS) Settings Configuring High Availability Options Archiving the BIG-IP Configuration Leveraging F5 Support Resources and Tools Traffic Processing Building Blocks Identifying BIG-IP Traffic Processing Objects Configuring Virtual Servers and Pools Load Balancing Traffic Viewing Module Statistics and Logs Using the Traffic Management Shell (TMSH) Understanding the TMSH Hierarchical Structure Navigating the TMSH Hierarchy Managing BIG-IP Configuration State and Files BIG-IP System Configuration State Loading and Saving the System Configuration Shutting Down and Restarting the BIG-IP System Saving and Replicating Configuration Data (UCS and SCF) Using NATs and SNATs Address Translation on the BIG-IP System Mapping IP Addresses with NATs Solving Routing Issues with SNATs Configuring SNAT Auto Map on a Virtual Server Monitoring for and Mitigating Port Exhaustion Monitoring Application Health Introducing Monitors Types of Monitors Monitor Interval and Timeout Settings Configuring Monitors Assigning Monitors to Resources Managing Pool, Pool Member, and Node Status Using the Network Map Modifying Traffic Behavior with Profiles Introducing Profiles Understanding Profile Types and Dependencies Configuring and Assigning Profiles Introducing SSL Offload and SSL Re-Encryption Managing Object State Modifying Traffic Behavior with Persistence Understanding the Need for Persistence Introducing Source Address Affinity Persistence Managing Object State Administering the BIG-IP System Configuring Logging Legacy Remote Logging Introducing High Speed Logging (HSL) High-Speed Logging Filters HSL Configuration Objects Configuring High Speed Logging Using TCPDUMP on the BIG-IP System Leveraging the BIG-IP iHealth System Viewing BIG-IP System Statistics Defining User Roles and Administrative Partitions Leveraging vCMP Configuring High Availability Introducing Device Service Clustering (DSC) Preparing to Deploy a DSC Configuration Configuring DSC Communication Settings Establishing Device Trust Establishing a Sync-Failover Device Group Synchronizing Configuration Data Exploring Traffic Group Behavior Understanding Failover Managers and Triggers Achieving Stateful Failover with Mirroring