6247 Communication Skills courses

Explore the intricacies of counseling children and adolescents with our specialized course. Gain insights and practical skills to address the unique challenges and developmental stages of young clients. Enroll now to deepen your understanding and make a positive impact on the mental health and well-being of children and adolescents.

Do you want to boost your career prospects and stand out in the competitive job market? Do you want to develop the essential skills that employers are looking for in the 21st century? If yes, then the Workplace Essentials Bundle Course is the perfect choice for you! The Workplace Essentials Bundle Course is a comprehensive online training program that covers five key areas of workplace skills: professionalism, communication, difficult conversations, time management, and action planning. By enrolling in this Workplace Essentials Bundle Course, you will learn how to: Demonstrate a positive attitude and expand your skills in the workplace Build effective relations and networks with your colleagues, clients, and stakeholders Understand your role and responsibilities in the office and how to contribute to the organisational goals Communicate clearly and confidently in various situations, using verbal, non-verbal, written, and electronic methods Deliver engaging presentations, participate in productive meetings, and handle feedback Work effectively with your boss and manage their expectations Manage difficult conversations with tact and diplomacy, and resolve conflicts constructively Manage your time efficiently and prioritise your tasks Identify your goals and create a realistic action plan to achieve them The Workplace Essentials Bundle Course is designed to suit your learning needs and preferences. You can study at your own pace, from anywhere, and on any device. Don't miss this opportunity to invest in your future and enhance your employability. Enrol in the Workplace Essentials Bundle Course today and take your career to the next level! Why Choose Teachers Training Some of our features are: This is a dedicated website for teaching 24/7 tutor support Interactive Content Affordable price Courses accredited by the UK's top awarding bodies 100% online Flexible deadline Entry Requirements No formal entry requirements. You need to have: Passion for learning A good understanding of the English language Numeracy and IT Desire for entrepreneurship Over the age of 16 Assessment The assessment is straightforward, you need to complete the assignment questions that will be provided to you at the end of the course, you can complete the assignment anytime you want. After you complete and submit your assignment, our tutors will assess your assignment and give you feedback if needed.  After your assignment has been assessed and you have passed, you will be qualified and will be able to apply for a course completion certificate. Certification CPD Certification from The Teachers Training Successfully completing the MCQ exam of this course qualifies you for a CPD-accredited certificate from The Teachers Training. You will be eligible for both PDF copy and hard copy of the certificate to showcase your achievement however you wish. You can get your digital certificate (PDF) for £4.99 only Hard copy certificates are also available, and you can get one for only £10.99 You can get both PDF and Hard copy certificates for just £12.99! The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs. Workplace Professionalism Diploma Positioning Yourself as a Professional Attitude in the Workplace 00:10:00 Professionalism 00:03:00 Making Changes through Personal Accountability 00:07:00 Enhancing Your Professional Image Your Image as a Whole 00:06:00 Becoming More Marketable 00:03:00 Communicating and Image 00:08:00 Expanding Your Skills Time Management 00:14:00 Project Management Techniques 00:03:00 Making Decisions 00:06:00 Communicating for Results Keys to Effective Communication 00:26:00 Presentations 00:09:00 Meetings 00:07:00 Building Relationships and Networks Work and Your Personality 00:05:00 Networking 00:07:00 Roles in the Office 00:18:00 Professional Workplace Communication Skills Diploma Business Communication Identifying Basic Communication Techniques 00:09:00 Formal and Informal Communication 00:02:00 Verbal and Non-verbal Communication Describing Verbal and Non-verbal Communication 00:04:00 Understanding Body Language 00:05:00 Making Effective Presentations 00:10:00 Fundamentals of Productive Meetings 00:08:00 Written Communication Written Communication 00:13:00 Electronic Communication Electronic Communication 00:19:00 Communicating with Graphics Creating Graphics for Business Communication 00:04:00 Communicating Static Information 00:03:00 Communicating Dynamic Information 00:03:00 Effectively Working for Your Boss Representing Your Boss 00:06:00 Communicating Your Boss's Decisions 00:03:00 Supporting Your Boss and Colleagues 00:04:00 Building a Partnership with Your Boss 00:13:00 Managing Difficult Conversation Diploma Introduction Introduction - Welcome from Alan Stevens 00:02:00 Difficult Conversations Why Are Some Conversations Difficult? 00:02:00 Preparation 00:02:00 Set-Up and Room Layout 00:03:00 How to Start the Conversation 00:02:00 Active Listening and Responding 00:02:00 Ask Open and Supportive Questions 00:02:00 Focus on Facts, Not Personalities 00:01:00 Use of Tone and Body Language 00:02:00 Exploring Alternative Solutions 00:01:00 Handling Challenge 00:03:00 Conclusions Summary - What We've Covered 00:01:00 Thank You and Next Steps 00:01:00 Time Management Diploma Identifying Goals Identifying Goals 00:11:00 Effective Energy Distribution Energy Distribution 00:10:00 Time Logs 00:11:00 Working with Your Personal Style Personal World View 00:10:00 Strengths 00:09:00 Building Your Toolbox Building Your Toolbox 00:11:00 Establishing Your Action Plan Establishing Your Action Plan 00:11:00

Description In this course, you will learn all the social skills you will ever need! You will learn the art of approaching people and becoming unforgettable so you can make new friends, get new clients, or simply attract more opportunities to your life. You will learn how to make a powerful first impression with everyone you meet. You will also learn how to be more confident and comfortable in social events. You will also have the tools and techniques to be more charismatic and become the most interesting person in the room. So my question to you is: Would you like to learn the art of having great interactions with people constantly? I don't want to convince you to take this course. I would like you to try it and see how it can transform your life. If you don't like it, return it! The 30-day money-back guarantee is here to make you feel 100% comfortable with the decision of enrolling in this course. Everyone can learn social skills. It is like playing sports. You can hire a coach and he will help you to develop your skills. Everyone can become socially successful as long as they have the best advices. My style is direct, to the point, no fluff and I only share what works & will give you the results you want fast. Obama learnt social skills, shy people learn social skills every day. This course is for people who would like to develop better social skills & communication skills in any category of your life; work, family, personal life, etc. If you are socially shy, I'll go over the basics so you can improve your social skills. If you already have good social skills, I'll share many advanced concepts & techniques so you can develop even more extraordinary social skills. You will learn how to start any interaction, exactly what to say, how to never run out of things to say, how to remove your fear of approaching, how to connect with people, how to make friends, how to be confident & comfortable in social interactions, how to be the most interesting person in the room & so much more! There is a 30-day money-back guarantee, so you can enroll in the course, watch the entire course, learn some social skills in the way and if you decide that this course is not for you, you can get your money back within 30 days with no questions asked. You have zero risk! You can only improve your social skills from that deal. Go ahead and enroll in the course now. See you on the other side. What you'll learn Start A New Conversation With Anyone Make A Powerful First Impression Connect With People Instantly Master Social Events (Networking, etc) Destroy Your Social Fears (rejection, etc) Communicate With Confidence & Charisma Boost Your Social Confidence Make New Friends Requirements A willingness to apply the social skills techniques Who is the target audience? People would like to develop powerful social skills People who would like to communicate better with people around them People would like to understand better social dynamics People who would like to learn how to approach, connect and make a great first impression Introduction Welcome FREE 00:02:00 Start & Have Powerful First Interactions 3 Best Ways To Always Start A Conversation FREE 00:06:00 What To Say In Social Interactions 00:11:00 Never Run Out Of Things To Say Again! 00:06:00 Winning Mindset For Social Success 00:05:00 Join Group Conversations 00:04:00 Develop Rapport & Connection Fast Connect With People Fast 00:04:00 Make People Like You 00:06:00 Attractive Social Energy 00:08:00 Destroy Your Social Fears Fear Of Approaching People 00:10:00 Fear Of Rejection 00:07:00 Fear Of What People Think Of You 00:07:00 Unleash Your Social Confidence Become Confident in Social Interactions 00:05:00 Become Socially Relaxed & Anxiety Free 00:04:00 Stop Being Shy Socially 00:04:00 Love Yourself 00:02:00 Stop Approval Seeking Behavior 00:04:00 Master The End Of The Interaction Leave A Conversation Politely 00:03:00 Last Impression 00:03:00 Body Language For Social Success Eye Contact 00:07:00 Smiling 00:05:00 Positive & Confident Body Language 00:05:00 Voice 00:03:00 Skills For Social Success Visualization Exercise 00:03:00 Talkative Mood 00:03:00 Your environment 00:05:00

Adult Nursing Diploma Overview Have you ever felt a calling to make a real difference in people's lives? Do you possess the compassion, empathy, and dedication to become a cornerstone of patient care? If so, the Adult Nursing Diploma could be your springboard to a fulfilling and impactful career. This comprehensive program equips you with the knowledge, skills, and values to excel in adult nursing, empowering you to provide exceptional care while embarking on a path of personal and professional growth. Prepare to dive deep into the diverse world of adult nursing. Explore various healthcare settings, mastering the intricacies of legal and ethical frameworks. Develop effective communication skills that build trust and rapport with patients. Hone your practical abilities, from infection control and medication administration to managing mobility and pain. Delve into the complexities of the human body, understanding the immune system, sleep patterns, and nutritional needs. By the end of this enriching journey, you'll be equipped to confidently care for adults across different life stages, making a tangible difference in their health and well-being. This is more than just a qualification; it's a transformation. Embrace the challenge, unlock your potential, and step into a rewarding career where you can make a genuine impact on the lives of others. Why You Should Choose Adult Nursing Diploma Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Adult Nursing Diploma is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Adult Nursing Diploma is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Adult Nursing Training Module 01: Introduction to Nursing 00:15:00 Module 02: Working in Different Healthcare Settings 00:13:00 Module 03: Legal, Standards and Professional Aspects of Ethical Practice: Part - 1 00:50:00 Module 04: Legal, Standards and Professional Aspects of Ethical Practice: Part - 2 00:48:00 Module 05: Effective Communication in Nursing 00:45:00 Module 06: Health and Safety in Nursing 00:47:00 Module 07: Hygiene in Nursing 00:30:00 Module 08: Infection Control 00:57:00 Module 09: Asepsis in Nursing 00:16:00 Module 10: Medication Administration in Nursing 00:18:00 Module 11: Understanding the Immune System in Nursing 00:26:00 Module 12: Rest and Sleep Management in Nursing 00:17:00 Module 13: Mobility and Immobility Issues of Patients in Nursing 00:15:00 Module 14: Pain Management for Nurses 00:22:00 Module 15: Nutrition in Nursing 00:23:00 Module 16: Fluid and Electrolyte Balance 00:21:00 Module 17: Assisting with Elimination 00:28:00 Module 18: Oxygenation in Nursing 00:28:00 Health And Social Care Training Introduction to Health and Social Care 00:16:00 Communication and its Relevance 00:48:00 Rights and Responsibilities as a Health and Social Care Worker 00:39:00 Role as A Caregiver and Healthcare Professional 00:23:00 Role as A Caregiver and Healthcare Professional 00:23:00 Working in Health and Social Care; Promoting Equality, Diversity and Rights 00:46:00 Important Principles and Policies in Health and Social Care Work 00:20:00 Safeguarding Vulnerable Individuals 00:49:00 Health and Safety Responsibilities 00:51:00 Risk Management in Health and Social Care 00:30:00

Would You Like To Master Sales, Influence & Persuasion And Make More Money? Did you know that there are some secret NLP techniques that are used by the top salespeople for sales, influence & persuasion? Would you like to learn them and become a master at sales, persuasion & influence? The ability to sell and persuade your clients will give you the success you want faster than ever! Learning how to sell and persuade people is a skill that everyone can learn. The problem is that most people learn sales, influence and persuasion the wrong way. In this course, I'll share with you the most effective NLP techniques for Sales, Persuasion & Influence. These NLP techniques I'll be sharing are only known by the top salespeople and some of these techniques are so effective, that they should be forbidden. Here is what you'll learn in this course: The Most Powerful NLP Techniques For Sales, Influence & Persuasion The Right Mindset To Have Unlimited Confidence At Selling How To Develop Lasting Rapport With Anyone Instantly The Art Of Asking Questions For Sales, Influence & Persuasion How To Close How to Deal With Sales Objections Anything Else You Need To Master Sales, Persuasion & Influence NLP, Sales, Influence & Persuasion Tactics And so much more! You'll learn: sales techniques, sales strategies, sales questions, sales structure, sales methods,... This course is for you if you'd like to learn the most powerful NLP, sales and persuasion techniques. Go ahead enroll now, This course is different because you'll have the most practical NLP techniques for sales, influence and persuasion. That's why I want you to try the course risk free, you can enroll now and watch the course. If you don't like it you can ask your money back within 30 days. Go ahead and enroll now. You can only gain NLP, sales, influence and persuasion skills! What you'll learn : The Most Powerful NLP Techniques For Sales, Influence & Persuasion The Right Mindset To Have Unlimited Confidence At Selling How To Develop Lasting Rapport With Anyone Instantly The Art Of Asking Questions For Sales, Influence & Persuasion How To Close How to Deal With Sales Objections Anything Else You Need To Master Sales, Persuasion & Influence NLP, Sales, Influence & Persuasion Tactics Requirements : A willingness to apply the NLP techniques Who is the target audience ? Anyone interested in learning the most powerful NLP techniques for sales, persuasion and influence Sales people, marketer, coaches, speakers, consultants and any profession that needs sales, influence or persuasion Anyone interested in NLP, sales, influence & persuasion NLP For Sales, Persuasion & Influence What You Will Learn In This Course FREE 00:01:00 Positive Mind Pictures- Hack Your Brain 00:02:00 Assume The Sale- The Sales Mindset 00:02:00 Create Powerful Anchors- Never Second Guess Yourself Again! 00:05:00 Mindset For Sales- Unlimited Confidence & Certainty 00:02:00 Pace & Lead Technique- Instant Rapport & Communication Skills 00:02:00 Non Verbal Mirroring- The Unfair Advantage To Build Rapport 00:03:00 The Similar Words Technique- Hace Their Brain So Your Customers Like You! 00:02:00 The Commond Denominator Technique- Create a Feeling Of Trust Instantly 00:01:00 Using V, A, K Words- A Powerful Technique To Sell Effortlessly 00:05:00 Using Eye Cues- Read Their Subconscious & That At Your Advantage 00:05:00 Build Yes Sets- Make the Sale Easy! 00:01:00 The Art Of Asking Questions + What You Need To Ask 00:02:00 Discover Their Vaues- Want to Sell Effortlessly_ You Need This Technique! 00:02:00 Buiyng Patterns- Dark Psychology 00:03:00 Action Verbs + Language Patterns- Speak Directly To The Subconscious 00:03:00 Establish A Need + Value It- Know If They Are Interested! 00:02:00 Presuppositions- Hack Their Perceptions About Your Prodcut 00:03:00 Link Your Offer To Their Need- How To Do It The Right Way 00:01:00 Repeat Client's Values- Influence Them Instantly To Buy 00:02:00 Use Their Own Buying Strategy So They Buy! Use Their Own Buying Strategy So They Buy! 00:02:00 Closing Techniques- Want The Best Ways To Close The Sale 00:05:00 Most Common Objections- How To Deal With Them 00:02:00 Pace & Lead To Destroy Objections 00:03:00 Context Reframing- The Art Of Handling Objections 00:02:00 Future Pacing- Make The Customer Experience The Results In Advance 00:01:00 Motivate Them By Negative States 00:02:00 3rd Party Authority 00:01:00 Incremental Persuasion 00:01:00

Are you looking to elevate your professional skills to new heights? Introducing our Advanced Diploma in Business Management at QLS Level 7, a QLS-endorsed course bundle that sets a new standard in online education. This prestigious endorsement by the Quality Licence Scheme (QLS) is a testament to the exceptional quality and rigour of our course content. The bundle comprises 11 CPD-accredited courses, each meticulously designed to meet the highest standards of learning. This endorsement not only highlights the excellence of our courses but also assures that your learning journey is recognised and valued in the professional world. The purpose of Advanced Diploma in Business Management at QLS Level 7 is to provide learners with a comprehensive, skill-enriching experience that caters to a variety of professional needs. Each course within the bundle is crafted to not only impart essential knowledge but also to enhance practical skills, ensuring that learners are well-equipped to excel in their respective fields. From gaining cutting-edge industry insights to mastering critical thinking and problem-solving techniques, this bundle is an amalgamation of learning experiences that are both enriching and empowering. Moreover, Advanced Diploma in Business Management at QLS Level 7 goes beyond just online learning. Upon completion of the bundle, learners will receive a free QLS Endorsed Hardcopy Certificate & 11 CPD Accredited PDF Certificate, a tangible acknowledgement of their dedication and hard work. This certificate serves as a powerful tool in showcasing your newly acquired skills and knowledge to potential employers. So, why wait? Embark on this transformative learning journey today and unlock your potential with Advanced Diploma in Business Management at QLS Level 7! QLS Endorsed Course: Course 01:Advanced Diploma in Business Management at QLS Level 7 CPD QS Accredited Courses: Course 02: Business Studies Course 03: Business Intelligence Analyst Course 04: Business Law Course 05: Business Performance Management Course 06: Business Plan Course 07: Financial Ratio Analysis for Business Decisions Course 08: HR Management Level 3 Course 09: Team Management Level 5 Course 10: Workplace Stress Management Course 11: Diploma in Risk Management Level 7 Course 12: Essential Communication Skills for Professionals Learning Outcomes Upon completion of the bundle, you will be able to: Acquire industry-relevant skills and up-to-date knowledge. Enhance critical thinking and problem-solving abilities. Gain a competitive edge in the job market with QLS-endorsed certification. Develop a comprehensive understanding of Business. Master practical application of theoretical concepts. Improve career prospects with CPD-accredited courses. The Advanced Diploma in Business Management at QLS Level 7 offers an unparalleled learning experience endorsed by the Quality Licence Scheme (QLS). This endorsement underlines the quality and depth of the courses, ensuring that your learning is recognised globally. The bundle includes 11 CPD-accredited courses, each meticulously designed to cater to your professional development needs. Whether you're looking to gain new skills, enhance existing ones, or pursue a complete career change, this bundle provides the tools and knowledge necessary to achieve your goals. The Quality Licence Scheme (QLS) endorsement further elevates your professional credibility, signalling to potential employers your commitment to excellence and continuous learning. The benefits of this course are manifold - from enhancing your resume with a QLS-endorsed certification to developing skills directly applicable to your job, positioning you for promotions, higher salary brackets, and a broader range of career opportunities. Embark on a journey of professional transformation with Advanced Diploma in Business Management at QLS Level 7 today and seize the opportunity to stand out in your career. Enrol in Business Management now and take the first step towards unlocking a world of potential and possibilities. Don't miss out on this chance to redefine your professional trajectory! Certificate of Achievement: QLS-endorsed courses are designed to provide learners with the skills and knowledge they need to succeed in their chosen field. The Quality Licence Scheme is a distinguished and respected accreditation in the UK, denoting exceptional quality and excellence. It carries significant weight among industry professionals and recruiters. Upon completion, learners will receive a Free Premium QLS Endorsed Hard Copy Certificate titled 'Advanced Diploma in Business Management at QLS Level 7' & 11 Free CPD Accredited PDF Certificates. These certificates serve to validate the completion of the course, the level achieved, and the QLS endorsement. Please Note: NextGen Learning is a Compliance Central approved resale partner for Quality Licence Scheme Endorsed courses. CPD 180 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Advanced Diploma in Business Management at QLS Level 7 bundle is ideal for: Professionals seeking to enhance their skills and knowledge. Individuals aiming for career advancement or transition. Those seeking CPD-accredited certification for professional growth. Learners desiring a QLS-endorsed comprehensive learning experience. Requirements You are cordially invited to enroll in this bundle; please note that there are no formal prerequisites or qualifications required. We've designed this curriculum to be accessible to all, irrespective of prior experience or educational background. Career path Upon completing the Advanced Diploma in Business Management at QLS Level 7 course bundle, each offering promising prospects and competitive salary ranges. Whether you aspire to climb the corporate ladder in a managerial role, delve into the dynamic world of marketing, explore the intricacies of finance, or excel in the ever-evolving field of technology. Certificates CPD Quality Standard Certificate Digital certificate - Included Free 11 CPD Accredited PDF Certificates. QLS Endorsed Certificate Hard copy certificate - Included

A career in career development coaching is a relatively new phenomenon in the United Kingdom. However, with the increasing competition in the job market, people are more willing nowadays to invest in hiring career coaches. So, if you are thinking of developing your career coaching skills or maybe initiating a career in this profession, our course can be your guiding light. As a career coach, your job will be to assist other people in building their skills and capabilities required to improve their job-searching skills. You are also supposed to help your clients in other aspects of career development, such as resume building, and improving their interviewing skills as well as their negotiating skills. This job will necessitate you to be up to date with the latest hiring practices and information to be able to help your clients effectively. Therefore, our course in Career Development Coach can ensure that your skills and knowledge as a career coach are updated. You can also benefit from this course if you are entirely new to this profession and trying to find a starting point. This course can be the kickstart to begin your career as a career development coach. Learning Outcomes of the Course: Understand the basics of career coaching Learn about various coaching and mentoring models Know about the essential Uk employment law Acquire the fundamental qualities of a coach Gain professional knowledge about coach/client relationship Why Prefer this Course? Opportunity to earn a certificate accredited by CPD after completing this course Student ID card with amazing discounts - completely for FREE! (£10 postal charges will be applicable for international delivery) Standard-aligned lesson planning Innovative and engaging content and activities Assessments that measure higher-level thinking and skills Complete the program in your own time, at your own pace Each of our students gets full 24/7 tutor support Our Career Development Coach course contains twelve separate modules. Each module is designed in a thorough and comprehensive manner to ensure your clear understanding of the topics discussed. ****Course Curriculum**** Here is the curriculum breakdown of Career Development Coach course: ***Career Development Coach*** Module 01: Introduction to Career Coaching Module 02: The Career Seeker Module 03: Aspects of Coaching and Mentoring Ethical Module 04: Coaching and Mentoring Models Module 05: Introduction to Personal Development Coach Module 06: Development of Personality Module 07: Essential UK Employment Law Module 08: Fundamental Qualities of a Coach Module 09: Motivation and Mindset Module 10: The Coach/Client Relationship Module 11: Setting Up as a Coach Module 12: Effective Communication Skills Assessment Process Once you have completed all the modules in the course, your skills and knowledge will be tested with an automated multiple-choice assessment. You will then receive instant results to let you know if you have successfully passed the course. Show off Your New Skills with a Certification of Completion The learners have to successfully complete the assessment of this course to achieve the CPD accredited certificate. Digital certificates can be ordered for only £10. The learner can purchase printed hard copies inside the UK for £29, and international students can purchase printed hard copies for £39. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? You don't need any previous training or training materials to finish the Career Development Coach course. This course is designed for: Anyone interested in developing their skills Anyone already in the relevant profession Anyone wanting to enter the relevant profession Requirements The program does not require any prior knowledge; everyone may participate! This course is open to anyone who is interested in learning from anywhere in the world. Every student must be over the age of 16 and have a passion for learning and literacy. This 100% online course can be accessed from any internet-connected device, such as a computer, tablet, or smartphone. This Career Development Coach course allows you to study at your own speed and grow a quality skillset. Career path A certificate in Career Development Coach course can open up various exciting career opportunities, such as: Careers Adviser Life Coach Career Coach The average salary for a Career Adviser can be £21,000- £35,000 per annum for anyone residing in the United Kingdom.

48-Hour Knowledge Knockdown! Prices Reduced Like Never Before! Are you looking to improve your current abilities or make a career move? Our unique Service Helpdesk & Technical Support course might help you get there! Expand your expertise with high-quality training - study the Service Helpdesk & Technical Support course and get an expertly designed, great-value training experience. Learn from industry professionals and quickly equip yourself with the specific knowledge and skills you need to excel in your chosen career through the Service Helpdesk & Technical Support online training course. This Diploma in Service Helpdesk & Technical Support at QLS Level 5 course is endorsed by The Quality Licence Scheme and accredited by CPDQS (with 150 CPD points) to make your skill development & career progression more accessible than ever! The Service Helpdesk & Technical Support course is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. Upon successful completion of the Service Helpdesk & Technical Support course, an instant e-certificate will be exhibited in your profile that you can order as proof of your skills and knowledge. Add these amazing new skills to your resume and boost your employability by simply enrolling in this course. This Service Helpdesk & Technical Support training can help you to accomplish your ambitions and prepare you for a meaningful career. So, join us today and gear up for excellence! Why Prefer This Service Helpdesk & Technical Support Course? Opportunity to earn certificate a certificate endorsed by the Quality Licence Scheme & another accredited by CPDQS after completing the Service Helpdesk & Technical Support course Get a free student ID card! (£10 postal charge will be applicable for international delivery) Innovative and engaging content. Free assessments 24/7 tutor support. Take a step toward a brighter future! *** Course Curriculum *** Here is the curriculum breakdown of the Service Helpdesk & Technical Support course: Module 01: Managing Interoffice Calls and Voicemail Module 02: Aspects of Phone Etiquette Module 03: Business Telephone Skills Module 04: Building Rapport Over the Phone Module 05: Inbound and Outbound Calls Module 06: Active Listening and Managing Tough Callers Module 07: Mail Services and Shipping Module 08: Intra Organisation Dealings Module 09: Problem Solving over the Phone Module 10: Record Keeping and Filing Systems Module 11: Business Writing Skills Module 12: Organisational Skills Module 13: Communication Skills Module 14: Customer Relationship Management Module 15: Effective Planning and Scheduling Module 16: Invoicing/Petty Cash Assessment Process You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam.Our expert trainers will assess your assignment and give you feedback after you submit the assignment. After passing the Diploma in Service Helpdesk & Technical Support at QLS Level 5 course exam, you will be able to request a certificate at an additional cost that has been endorsed by the Quality Licence Scheme. CPD 150 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this Service Helpdesk & Technical Support course. This course is open to everybody. Requirements Service Helpdesk & Technical Support You will not need any prior background or expertise to enrol in this course. Career path After completing this course, you are ready to start your career or begin the next phase of your career. Certificates Certificate of completion Digital certificate - £10 Diploma in Service Helpdesk & Technical Support at QLS Level 5 Hard copy certificate - £119 Show off Your New Skills with a Certificate of Completion After successfully completing the Diploma in Service Helpdesk & Technical Support at QLS Level 5, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - 119 GBP inside the UK 129 GBP (including postal fees) for International Delivery Certificate Accredited by CPDQS 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (International Delivery)

Customer service is the key to business success. Excellent customer service builds brand loyalty, enhances the customer's journey and meets their collective needs to keep them satisfied and coming back. This course is the ultimate beginner's guide, providing you with key skills needed for any customer-facing role. From telephone etiquette to stress management strategies, learn from the experts and fast track your career online. The course is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. Upon successful completion of the course, you will receive an instant e-certificate as proof of the comprehensive skill development and competency. Add these amazing new skills to your resume and boost your employability by simply enrolling on this course. With this comprehensive course, you can achieve your dreams and train for your ideal career. This course provides students with an in-depth learning experience that they can work through at their own pace to enhance their professional development. You'll get a Free Student ID card by enrolling in this course. This ID card entitles you to discounts on bus tickets, movie tickets, and library cards. Enrolling on the course will ensure that you land your dream career faster than you thought possible. Stand out from the crowd and train for the job you want with the program. Learning Outcomes Of This Training Learn how to handle complaints professionally and with confidence Develop the essential communication skills to deal with all types of customers Know how to provide excellent customer service over the phone Understand the steps to successful stress management for the workplace Identify what your customers want and expect from your service Take your career to the next level with an accredited proficiency Progression: After completing this course you can progress towards- Level 1 Award in Customer Service (RQF) Level 1 Certificate in Customer Service (RQF) Level 2 Award in Customer Service (RQF) Level 2 Certificate in Customer Service (RQF) Level 2 Diploma in Customer Service (RQF) Level 2 NVQ Certificate in Customer Service (RQF) Level 3 Diploma in Customer Service (RQF) Why Prefer this Course? Opportunity to earn a certificate accredited by CPD after completing this course Student ID card with amazing discounts - completely for FREE! (£10 postal charges will be applicable for international delivery) Standards-aligned lesson planning Innovative and engaging content and activities Assessments that measure higher-level thinking and skills Complete the program in your own time, at your own pace Each of our students gets full 24/7 tutor support *** Course Curriculum *** Customer Service Course WHY Customer Service Is CRITICAL To Your Business! Good Isn't Good Enough! We Are ALL in the 'Helping Field' Providing 'Concierge' Level Of Service The 5 Tenets Of TQM How To Boost Customer Satisfaction How To Avoid The 10 Deadly Sins Of Customer Service! More Money $$$ - Through Customer Retention How Much Is A Customer Worth? $$$ Do You Understand Your Customer? Dealing With Difficult Customers 'LEAP' Into Customer Service! Exceptional Phone Service WHY Customers Buy From YOU! $$$ BONUS LECTURE!!! FINAL TIPS!!! BONUS LECTURE!!! FINAL TIPS!!! CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This training applies to anyone who is looking to kickstart their career in a customer-facing role Requirements The Customer Service program does not require any prior knowledge This 100% online course can be accessed from any internet-connected device, such as a computer, tablet, or smartphone. This course allows you to study at your speed and grow a quality skillset. Career path On successful completion of this Training, you will have the essential skills needed to provide excellent customer service face-to-face and over the phone. Certificates CPD Accredited Certificate Digital certificate - £10 Assessment Process Once you have completed all the modules in this course, your skills and knowledge will be tested with an automated multiple-choice assessment. You will then receive instant results to let you know if you have successfully passed the course. CPD Accredited Certificate Hard copy certificate - £29 If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.

Our Aim Is Your Satisfaction! Offer Ends Soon; Hurry Up!! Are you looking to improve your current abilities or make a career move? Our unique PA - Personal Assistant Course might help you get there! Expand your expertise with high-quality training - study the Personal Assistant and get an expertly designed, great-value training experience. Learn from industry professionals and quickly equip yourself with the specific knowledge and skills you need to excel in your chosen career through the online training course. This Diploma in Personal Assistant at QLS Level 5 course is endorsed by The Quality Licence Scheme and accredited by CPDQS (with 150 CPD points) to make your skill development & career progression more accessible than ever! Upon successful completion of the PA - Personal Assistant course, an instant e-certificate will be exhibited in your profile that you can order as proof of your new skills and knowledge. Add these amazing new skills to your resume and boost your employability by simply enrolling in this course. You'll get a Free Student ID card by enrolling in this course. This ID card entitles you to discounts on bus tickets, movie tickets, and library cards. This PA - Personal Assistant training can help you to accomplish your ambitions and prepare you for a meaningful career. So, join the PA - Personal Assistant course today - gear up with the essential skills to set yourself up for excellence! Why Prefer This PA Course? Opportunity to earn certificate a certificate endorsed by the Quality Licence Scheme & another accredited by CPDQS after completing the PA course Get a free student ID card! (£10 postal charge will be applicable for international delivery) Innovative and engaging content. Free assessments 24/7 tutor support. With this comprehensive PA - Personal Assistant course, you can achieve your dreams and train for your ideal career. The Personal Assistant course provides students with an in-depth learning experience that they can work through at their own pace to enhance their professional development. Start your learning journey straight away with this PA - Personal Assistant course and take a step toward a brighter future! *** Course Curriculum *** PA - Personal Assistant Course Module 01: Introduction to Personal Assistant Module 02: Business Telephone Skills Module 3: Representing Your Boss and Company Module 04: Mail Services and Shipping Module 5: Travel Arrangements Module 06: Organising Meetings and Conferences Module 07: Time Management Module 08: Record Keeping and Filing Systems Module 09: Business Writing Skills Module 10: Organisational Skills Module 11: Communication Skills Module 12: Customer Service Module 13: Effective Planning and Scheduling Module 14: Invoicing/Petty Cash Assessment Process You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam.Our expert trainers will assess your assignment and give you feedback after you submit the assignment. After passing the Diploma in Personal Assistant at QLS Level 5 course exam, you will be able to request a certificate at an additional cost that has been endorsed by the Quality Licence Scheme. CPD 150 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this PA course. This course is open to everybody. Requirements You will not need any prior background or expertise to enrol in this PA course. Career path After completing this course, you are to start your career or begin the next phase of your career. Certificates Certificate of completion Digital certificate - £10 Diploma in Personal Assistant at QLS Level 5 Hard copy certificate - £119 Show off Your New Skills with a Certificate of Completion After successfully completing the Diploma in Personal Assistant at QLS Level 5, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - 119 GBP inside the UK 129 GBP (including postal fees) for International Delivery Certificate Accredited by CPDQS 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (International Delivery)